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 online course |
 instructor-led class |
 learn at home |
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From Results Through Training
Conlict Management
Objective
This workshop helps individuals understand the impact of conflict and provides strategies and techniques for resolving conflict in the workplace.
Content
Sources of conflict; Types of conflict; Conflict modes; Roles in a conflict; Identifying the source; Determining your interpretation; Identifying your goal for resolution; Identifying the appropriate conflict mode; Selecting tactics
more...
Objective
This workshop helps individuals understand the impact of conflict and provides strategies and techniques for resolving conflict in the workplace.
Content
Sources of conflict; Types of conflict; Conflict modes; Roles in a conflict; Identifying the source; Determining your interpretation; Identifying your goal for resolution; Identifying the appropriate conflict mode; Selecting tactics
more...
