Instructor Led Conflict Training - Training Resources

Negotiation Skills Course This one day Public Negotiation Skills Course highlights the skills and qualities we already use, introduces some new ones and hones them all for more effective use in lots of different negotiation scenarios. Sometimes it's 'hard' negotiation, such as negotiating a new piece of work, a salary increase or the price we'll pay for a house, an advertising campaign or a used car. Sometimes it's  more...

Negotiation Skills Training This one day Public Negotiation Skills Course highlights the skills and qualities we already use, introduces some new ones and hones them all for more effective use in lots of different negotiation scenarios. Sometimes it's 'hard' negotiation, such as negotiating a new piece of work, a salary increase or the price we'll pay for a house, an advertising campaign or a used car. Sometimes it's  more...

Project Management Course ... A practical look at creating productive teams, diffusing conflict, getting quick buy-in and effective delegation to move projects forward. There are any number of good project management processes out there but, as always, a process is only as good as the people running it. So while there is some focus on process in this course, the primary focus is about getting the best out of the people  more...

Project Management Skills Training ... A practical look at creating productive teams, diffusing conflict, getting quick buy-in and effective delegation to move projects forward. There are any number of good project management processes out there but, as always, a process is only as good as the people running it. So while there is some focus on process in this course, the primary focus is about getting the best out of the people  more...

Line Management Skills Training This two-day Public Line Management Training Course is designed to help people understand and engage with what a line manager is supposed to do. It focuses clearly on the key line management skills such as delegation, motivating and supporting team members. We will also cover giving essential feedback to keep people on board, becoming more decisive, taking responsibility, managing  more...

Line Management Course This two-day Public Line Management Training Course is designed to help people understand and engage with what a line manager is supposed to do. It focuses clearly on the key line management skills such as delegation, motivating and supporting team members. We will also cover giving essential feedback to keep people on board, becoming more decisive, taking responsibility, managing  more...

Conflict Management Course ...Conflict Management Course has a mixture of theory and practical exercises designed to create more effective outcomes. There are few fantasies in life that are more potent than the "if only" ones. And there are few "if only" fantasies that are as strong as "If only he/ she weren't so bloody difficult then my life would be so much better." This conflict management course helps you  more...

Conflict Management Skills Training ...Conflict Management Course has a mixture of theory and practical exercises designed to create more effective outcomes. There are few fantasies in life that are more potent than the "if only" ones. And there are few "if only" fantasies that are as strong as "If only he/ she weren't so bloody difficult then my life would be so much better." This conflict management course helps you  more...

Training the Conflict Management Trainer ...Conflict Management Trainer qualification. One of only 2 nationally recognised trainer qualifications for Conflict Management Trainers. Successful delegates on this course will be awarded the BTEC Award in Conflict Management Training, one of the SIA approved qualifications. This course is also ideal for anyone who wishes to gain a formal qualification in Conflict Management Training. The  more...

Training the Security Trainer Aim To provide candidates wanting to deliver training courses with a qualification they need to meet requirements for teachers and trainers. Successful delegates will be awarded the BTEC Award in Preparing to Teach in the Lifelong Learning Sector. (This qualification is one of those which will be required by all teachers/ trainers working with adult learners from 1st September 2007).  more...

Sales Success Relationship sales targets customer-focused sales skills that helps identify customer's needs and develop powerful solutions. We explore the selling cycle, how to match your style to your customer, and how to enhance basic communication skills (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on  more...

Cross Gender Communication ...men and women communicate differently and how they manage conflict differently. The goal is improved understanding and an improved ability to communicate effectively (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment  more...

Building A Strong Telecommuting Work Team ...urpose, goals, roles and responsibilities, communication, conflict management, participative leadership, and most of all, trust. In a virtual environment, these challenges are compounded by distance, technology, and even organizational culture. All too often we make the fatal assumption that technology can overcome the interpersonal challenges of a team environment. This program focuses on  more...

Myers Briggs Type Indicator At the heart of almost any training program lies a new perspective. Whether this is new content, a different vantage point, or targeting an existing issue that has not yet been resolved, they all represent a catalyst for change. Assessments are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality  more...

DiSC - Personality Assessment At the heart of almost any training program lies a new perspective. Whether this is new content, a different vantage point, or targeting an existing issue that has not yet been resolved, they all represent a catalyst for change. Assessments are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality  more...

Learning Technologies Consulting Services Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can practice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your  more...

Change Management This highly interactive program focuses on how to increase resiliency, better manage transitions, and deal with imposed change. We frequently use one of several change style assessments to give participants insight into how they can better manage change and more effectively leverage their personal style (See Details Below). Every LTI classroom program is designed to achieve specific results  more...

Effective Performance and Employee Management Effective performance management requires an ability to successfully coach others, both in an annual review and on an ongoing basis. We explore how to prepare for and conduct discussions, and what to do to follow-up afterwards and how to help people operate at their maximum capacity (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your  more...

Steps to Effective Delegation One of the most challenging aspects of leadership is effective delegation, but this is also one of our most powerful tools for managing our time and developing others. We explore how to determine what to delegate and whom to delegate to. We also use a step-by-step delegation model that helps guide the delegation process (See Details Below). Every LTI classroom program is designed to achieve  more...

Conflict Management ...conflict management is critical for both individual and team development. It is also a major cause of ineffective communication. We explore dealing with the emotional aspects of conflict, how to have difficult conversations, and what to do when things get ugly (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs.  more...

Developing a Successful Sales Team Managing the sales process is one thing, managing sales people is another. Sales management focuses on how to manage sales people who are often remotely located. It also explores how to maximize individual and team potential while keeping communication open (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By  more...

Essential Communication and Listening Skills for an Effective Workplace Effective communication is an active process that requires both speaking and listening. Our ability to communicate is our most powerful tool for ensuring maximum team performance. We explore different communication styles, how to express yourself clearly, and how to listen to the real message behind the words. We also explore critical communication tools for both the individual and the team  more...

Effective Coaching Skills Effective coaching is a continuous process, not something you do just once a year. Here we focus on specific skills needed to be an effective manager or coach. We also explore a specific step-by step coaching process to help you maximize your coaching effectiveness (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business  more...

Understanding and Managing Diversity Taking advantage of the diversity in your team and company is critical to success in today s world. Our diversity programs focus on appreciating differences and better understanding different cultures. We also explore how to benefit from diversity rather than allowing it to build walls (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your  more...

Interviewing Skills Critical interviewing skills include how to effectively plan for an interview, how to build rapport, effective listening skills, and how to dig deeper using strategic questioning skills (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating  more...

Giving and Receiving Feedback Feedback is the cornerstone to almost every communication process. From tracking performance, to managing goals, our ability to give and solicit feedback is critical. We explore how to give feedback in an effective manner and how to receive feedback yourself. We explore a specific feedback process minimizes the fear and emotions often associated with difficult situations (See Details Below).  more...

Essential Listening Skills Listening is one of the most important communication skills we possess. Unfortunately, the ability to do it well does not come naturally. In our listening skills programs we focus on assessing how well you listen, different listening tips and techniques, and what non-verbals can tell you (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your  more...

Classroom Sessions, Workshops, and Assessments Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can practice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your  more...

NGH Approved 5 PATH Hypnotherapy Diploma with 7th Path Teacher Certification Course This training program offers an in-depth and comprehensive approach to the study of hypnosis techniques for the purpose of effecting therapeutic changes in clients. It is designed to offer the best training to those preparing for a professional hypnotherapy practice. In addition to learning many techniques of putting someone into trance and doing therapy for a number of issues, the students  more...

Team building Putting together a solid corporate team is one of the most rewarding experiences in business. We will shape effective and influential relationship among the group to meet standards of this era. In this course, we will create the right spirit to work in the same direction towards the company objectives to land on team synergy. We will guide you to the right track to foster an enthusiastic and  more...

Conflict Management ...Conflict can have a positive effect, but left unchecked, the dangerous results of conflict can include damaged relationships, destroyed creativity and productivity, lost commitment and wasted resources. By taking a number of conflict management tools, techniques and theories and putting them into practical situations, this course aims to turn conflict into a productive force. Key Learning  more...

Assertive Communication for Women ...ertiveness, ways to build my confidence and how to manage conflict/difficult situations. This course more than met my objectives" "This course provided a good breakdown of what it means to be assertive and gave good practical advice about how I can change at work." "It was very helpful to discuss approaches from the past and how to improve on these in future." "A very practical and useful  more...

Dealing with Difficult Relationships at Work Increasing numbers of people have to deal with difficult relationships at work. If the issue is left un-addressed, it is likely to cause severe stress, poor performance and declining morale. This H2 training will enable participants to deal more professionally, confidently and calmly with difficult encounters at work. It will provide explanations and practice of the essential skills needed to  more...

Hands-on Microsoft Project ...in MSP - whether it is learning how to resolve a resource conflict, or how to use project filters - is taught within the context of the project simulation. The course begins with essentially a blank sheet, but by the end of the second day, participants have input a complete project into MSP - including resources, costs, task dependencies and constraints. They are all the while learning tips and  more...

Survival Skills for the New Trainer Few people choose training and development while they are still in school and yet there are talented and knowledgeable trainers working in every industry. Some individuals become trainers because they are passionate about sharing their knowledge and about helping people. Others become trainers because their employer asks them to get involved in mentoring, training, or coaching new or existing  more...

Getting Boomers, Gen Xers, and Gen Yers to Work Together There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course examines the history and reality of the generation gap. This course explores whether defining the actual limits of each generation is most important, or whether the merits of people within the context of  more...

Avoid Toxic Communication Becoming a More Skilled Communicator This two-day workshop is designed to help participants improve his or her communication skills with other people in their workplace or at home. This workshop will also help participants who are struggling to find that middle ground between being too aggressive and too passive and how to counter the manipulative tactics of difficult people.  more...

Timeslips Advanced ...ind specific text within specific areas of the database. (conflict checker) Grouping Custom Fields- ability to track your own custom information. Categories- grouping related tasks and expense activities together during billing for accounting purposes. Replacement Slips- replaces a group of slips of a given type with one entry on the bill. Reporting Timeslips Reports-  more...

Interdepartmental Communication - Kuala Lumpur Dubai By the end of the program, participants will be able to: Identify and understand the framework of interdepartmental communication. Understand the importance and practice of excellent internal customer service. Take a proactive approach in simplifying the work processes and flow between work units. Remove interdepartmental communication barriers and resolve conflict. Develop a plan for  more...

Leadership Middle Management By the end of the program, participants will be able to: Differentiate among the three levels of management and understand their responsibilities. Discuss the principal challenges managers face in todaya s increasingly competitive environment. Practice advanced managerial skills needed for senior positions. Resolve conflict based on a win-win approach. Introduce and manage change leading  more...

Interpersonal Communication Skills By the end of the program, participants will be able to: Develop the necessary skills to become better communicators. Analyze the basic principles underlying interpersonal communication and human behavior. Understand the verbal and non-verbal components of the human communication process. Develop skills in listening actively and empathetically to others. Apply effective ways to deal with  more...

Managing Conflict Power through Influence ..., supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPE s.Define and understand the sources of conflict.Learn the different strategies used in resolving conflict.Identify their own personal conflict resolution style.Understand the different bases of power and  more...

Advanced Negotiation Skills This program is designed for All those experienced in business, managerial and other kinds of negotiations, who wish to further develop their skills. The program is particularly suitable for those who have attended the Win-Win Negotiation Skills program. This program is worth 25 NASBA CPE s.Appreciate, through discussions and questionnaires, the relevance of generally accepted negotiating  more...

Managing Conflict Power through Influence ..., supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPE s.Define and understand the sources of conflict.Learn the different strategies used in resolving conflict.Identify their own personal conflict resolution style.Understand the different bases of power and  more...

Managing Conflict Power through Influence ..., supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPE s.Define and understand the sources of conflict.Learn the different strategies used in resolving conflict.Identify their own personal conflict resolution style.Understand the different bases of power and  more...

Advanced Negotiation Skills This program is designed for All those experienced in business, managerial and other kinds of negotiations, who wish to further develop their skills. The program is particularly suitable for those who have attended the Win-Win Negotiation Skills program. This program is worth 25 NASBA CPE s.Appreciate, through discussions and questionnaires, the relevance of generally accepted negotiating  more...

Managing Conflict: Power through Influence Objectives: By the end of the training program, participants will be able to: Define and understand the sources of conflict. Learn the different strategies used in resolving conflict. Identify their own personal conflict resolution style. Understand the different bases of power and how to change them. Apply influence and explore their relationships with others.  more...

Managing Conflict: Power through Influence Training Objectives: By the end of the career training program, participants will be able to: Define and understand the sources of conflict. Learn the different strategies used in resolving conflict. Identify their own personal conflict resolution style. Understand the different bases of power and how to change them. Apply influence and explore their relationships with others.  more...

Advanced Negotiation Skills Objectives: By the end of the program, participants will be able to: Appreciate, through discussions and questionnaires, the relevance of generally accepted negotiating principles to their environment. Identify, through several self-assessment tests, their preferred negotiating style and how it affects the negotiating outcome. Identify their own approach to resolving conflict, building trust  more...

Business Communication Training PROGRAM OVERVIEW: Developing PROFESSIONAL BUSINESS COMMUNICATION SKILLS is a ONE DAY Interactive Program that provides a practical foundation for enhancing your Business Communications. It relies on proven organizational learning principles - Slides, Discussions, Systematic Trainer Inputs & presents content in a Straightforward, Informative, and Entertaining way DURATION: ONE (1) Day Our Focus  more...

Leading Virtual Multicultural Teams - GTP Cross Cultural Singapore Hong Kong Malaysia Thailand China Visit www. gtpworldsite. com Global Training Partners Develop an understanding of cross-cultural global business practices, particularly dynamics of leading in virtual teams Recognize our own leadership styles and what works and what does not from different cultural perspectives Learn how to lead and manage more effectively in different geographic locations and improve communication  more...

Cross Cultural Intercultural Training Living and Working In Other Cultures Strategy and Competency Cross cultural intercultural business practices in global contexts; gaining insights on working across cultures by understanding different communication styles, decision making patterns, negotiating styles, management practices, gift giving and greeting rituals; acquire skills for conducting business across cultures; using cultural informants; women in management; developing cultural strategies  more...

Cross Cultural Intercultural Leadership of Diverse Multicultural Global Teams and Human Resource Management Viewing cross cultural intercultural diversity in the context of all aspects of pluralism: race, gender, ethnicity, age, abilities, education background, etc.; what diversity is and what it isna t; what diversity brings to the global workplace; developing diverse relationships as a key to team success; cultural diversity as a bottom line issue; how respecting differences looks to each individual;  more...

Cross Cultural Intercultural Negotiation Issues and Communication For Expatriate Management Cross Cultural intercultural assumptions relating to negotiation; national negotiating styles; identifying one's own negotiating style; hidden messages in intercultural negotiations; cross cultural negotiating skills; a framework for global business negotiations; negotiating with Americans, Europeans and Asians; position-based and interest-based negotiating; winning strategies for the global  more...

Reducing couple conflict with CENT Therapy This course will consist of a PowerPoint presentation, followed by questions/ answers/ discussion, on how couple conflict typically emerges, and how to manage and modify it, or reduce it to manageable levels. The focus is on what the individual sufferer can do, and not on 'how to counsel them'.  more...

Resolving Conflicts Please contact us for more information  more...

Basic Teamwork This program is great to... > Develop new teams > Rejuvenate established teams that have fallen back into group work > Help teams in conflict understand the benefits of teamwork vs. group work  more...

DiSC Virtual Certification for Trainers, Coaches, & Consultants The Virtual DiSC Certification process empowers trainers, coaches, and consultants to learn the DiSC model, administer DiSC learning tools, and then utilize the model and tools to meet their personal and organizational objectives. The Virtual DiSC Cetification For Trainers, Coaches, & Consultants incorporates a variety of DiSC-based training materials including self-paced online training with  more...

Conflict Management and Resolution ...Conflict Management and Resolution is a course designed specifically to help candidates deal with conflict, aggression and violence they may face in their workplace. Workplace violence represents itself in many different forms and does not always mean physical violence, it includes; bulling, verbal aggression, threats and harassment. Workplace violence is estimated to cost organisations in  more...

Building High Performance Project Teams Academic researchers and business experts on high performance teams have identified a number of ingredients that make business teams more productive, cost-effective, and enjoyable for the members. This class covers how to add these team building ingredients to your project teams, using practical demonstrations of the techniques and real-world examples. Who should take this course? This  more...

DiSC Classroom Certification for Trainers, Coaches, and Consultants The Classroom DiSC Cetification For Trainers, Coaches, & Consultants is a two-day seminar delivered by DiSC Trainers with 20 years of experience. This two-day process empowers trainers, coaches, and consultants to learn the DiSC model, deliver DiSC workshops to their employees/clients, incorporate DiSC into coaching and consulting settings, and to utilize the model and tools to meet their  more...

Team Building Program Accountability and Team Cohesion ... that can be used to effectively deal with and learn from conflict within the team - Teach the team models and processes for problem solving and innovating new ideas - Giving the leadership of the team the opportunity to see younger members in team situations so they can best determine who to promote and who needs greater attention. - Minimize the a not my joba mentality within the  more...