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Instructor Led Conflict Training - Training Resources

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Conflict Training Seminars and Classes
From Wise Owl Business Solutions Ltd
Microsoft Project 2007 We can not make you a perfect project manager, but we can show you how to use Microsoft Project effectively. Learn how to juggle tasks and resources, and create that all-important Gantt chart! This course also covers topics such as creating and assigning resources, conflict levelling and splitting tasks. For a full list of course topics, see our website  more...
Microsoft Project 2003 We can not make you a perfect project manager, but we can show you how to use Microsoft Project effectively. Learn how to juggle tasks and resources, and create that all-important Gantt chart! This course also covers topics such as creating and assigning resources, conflict levelling and splitting tasks. For a full list of course topics, see our website  more...
Microsoft Project instructor led traininggroup study and discussioncoursewarecomputer lab We can't make you a perfect project manager, but we can show you how to use Microsoft Project effectively. Learn how to juggle tasks and resources, and create that all-important Gantt chart! This course also covers topics such as creating and assigning resources, conflict levelling and splitting tasks.  more...
From Jef Menguin
Five Star Teamwork instructor led traininggroup study and discussionworkshop / seminar Ita ™s a commonly used term in the language of business. Ita ™s essential for successfully competing in an ever-changing global marketplace. Ita ™s necessary in order to combat the tide of shrinking resources and meet the need of doing more with less. Ita ™s a strategy a a tool a a buzzword. The a ita is TEAMWORK. And it also happens to be one of the most misunderstood  more...
Solving Problems and Making Decisions instructor led traininggroup study and discussionworkshop / seminarGa Whether or not it is their specific mission, most teams inside organizations are created to solve either one or a series of business problems. Even established tasks often present teams with new challenges, as business methods or workflows change. For these reasons, effective teams must know how to define and analyze problems and to make decisions that help reach desired outcomes. A solid  more...
Managing Team Dynamics instructor led traininggroup study and discussionworkshop / seminarGames, roles plays, and other experiential activities Experienced team members know that defining their teama ™s purpose is just the beginninga what follows is the hard work of managing day-to-day relationships among not just core members of the team but also the external stakeholders who contribute to the teama ™s success. In order to accomplish the goals and tasks for which they are accountable, team members must establish a foundation  more...
From Lorman Education Services
Paralegal Ethics instructor led training Ethics for Paralegals - Ethics one of the most important topics in the practice of law! The use of paralegals has become common in the legal profession; however, most states have no specific regulations with regard to paralegal training or certification, which results in many ethical areas of concern for lawyers as well as paralegals. Attend this valuable seminar and get up to speed on key  more...
From Impact Factory
Negotiation Skills Course instructor led traininggroup study and discussionself directedworkshop / seminarExperiential This one day Public Negotiation Skills Course highlights the skills and qualities we already use, introduces some new ones and hones them all for more effective use in lots of different negotiation scenarios. Sometimes it's 'hard' negotiation, such as negotiating a new piece of work, a salary increase or the price we'll pay for a house, an advertising campaign or a used car. Sometimes it's  more...
Negotiation Skills Training instructor led traininggroup study and discussionself directedworkshop / seminarExperiential This one day Public Negotiation Skills Course highlights the skills and qualities we already use, introduces some new ones and hones them all for more effective use in lots of different negotiation scenarios. Sometimes it's 'hard' negotiation, such as negotiating a new piece of work, a salary increase or the price we'll pay for a house, an advertising campaign or a used car. Sometimes it's  more...
Project Management Course instructor led traininggroup study and discussionself directedworkshop / seminarExperiential ... A practical look at creating productive teams, diffusing conflict, getting quick buy-in and effective delegation to move projects forward. There are any number of good project management processes out there but, as always, a process is only as good as the people running it. So while there is some focus on process in this course, the primary focus is about getting the best out of the people  more...
Project Management Skills Training instructor led traininggroup study and discussionself directedworkshop / seminarExperiential ... A practical look at creating productive teams, diffusing conflict, getting quick buy-in and effective delegation to move projects forward. There are any number of good project management processes out there but, as always, a process is only as good as the people running it. So while there is some focus on process in this course, the primary focus is about getting the best out of the people  more...
Line Management Skills Training This two-day Public Line Management Training Course is designed to help people understand and engage with what a line manager is supposed to do. It focuses clearly on the key line management skills such as delegation, motivating and supporting team members. We will also cover giving essential feedback to keep people on board, becoming more decisive, taking responsibility, managing  more...
Line Management Course This two-day Public Line Management Training Course is designed to help people understand and engage with what a line manager is supposed to do. It focuses clearly on the key line management skills such as delegation, motivating and supporting team members. We will also cover giving essential feedback to keep people on board, becoming more decisive, taking responsibility, managing  more...
Conflict Management Course instructor led traininggroup study and discussionself directedworkshop / seminarExperiential ...Conflict Management Course has a mixture of theory and practical exercises designed to create more effective outcomes. There are few fantasies in life that are more potent than the "if only" ones. And there are few "if only" fantasies that are as strong as "If only he/ she weren't so bloody difficult then my life would be so much better." This conflict management course helps you  more...
Conflict Management Skills Training instructor led traininggroup study and discussionself directedworkshop / seminarExperiential ...Conflict Management Course has a mixture of theory and practical exercises designed to create more effective outcomes. There are few fantasies in life that are more potent than the "if only" ones. And there are few "if only" fantasies that are as strong as "If only he/ she weren't so bloody difficult then my life would be so much better." This conflict management course helps you  more...
From A2Z Security Group
Training the Conflict Management Trainer instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directede-bookbookworkshop / seminartrain the trainer ...Conflict Management Trainer qualification. One of only 2 nationally recognised trainer qualifications for Conflict Management Trainers. Successful delegates on this course will be awarded the BTEC Award in Conflict Management Training, one of the SIA approved qualifications. This course is also ideal for anyone who wishes to gain a formal qualification in Conflict Management Training. The  more...
Training the Security Trainer instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainer Aim To provide candidates wanting to deliver training courses with a qualification they need to meet requirements for teachers and trainers. Successful delegates will be awarded the BTEC Award in Preparing to Teach in the Lifelong Learning Sector. (This qualification is one of those which will be required by all teachers/ trainers working with adult learners from 1st September 2007).  more...
From Learning Technologies, Inc.
Sales Success instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions and debriefs Relationship sales targets customer-focused sales skills that helps identify customer's needs and develop powerful solutions. We explore the selling cycle, how to match your style to your customer, and how to enhance basic communication skills (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on  more...
Cross Gender Communication instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions and debriefs ...men and women communicate differently and how they manage conflict differently. The goal is improved understanding and an improved ability to communicate effectively (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment  more...
Building A Strong Telecommuting Work Team instructor led traininggroup study and discussionworkshop / seminarHigher Interactive Experiential Activities ...urpose, goals, roles and responsibilities, communication, conflict management, participative leadership, and most of all, trust. In a virtual environment, these challenges are compounded by distance, technology, and even organizational culture. All too often we make the fatal assumption that technology can overcome the interpersonal challenges of a team environment. This program focuses on  more...
Myers Briggs Type Indicator instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions, debriefs, and assessments At the heart of almost any training program lies a new perspective. Whether this is new content, a different vantage point, or targeting an existing issue that has not yet been resolved, they all represent a catalyst for change. Assessments are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality  more...
DiSC - Personality Assessment instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions, debriefs, and assessments At the heart of almost any training program lies a new perspective. Whether this is new content, a different vantage point, or targeting an existing issue that has not yet been resolved, they all represent a catalyst for change. Assessments are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality  more...
Learning Technologies Consulting Services instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions and assements Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can practice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your  more...
Change Management instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions and debriefs This highly interactive program focuses on how to increase resiliency, better manage transitions, and deal with imposed change. We frequently use one of several change style assessments to give participants insight into how they can better manage change and more effectively leverage their personal style (See Details Below). Every LTI classroom program is designed to achieve specific results  more...
Effective Performance and Employee Management instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions and debriefs Effective performance management requires an ability to successfully coach others, both in an annual review and on an ongoing basis. We explore how to prepare for and conduct discussions, and what to do to follow-up afterwards and how to help people operate at their maximum capacity (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your  more...
Steps to Effective Delegation instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions and debriefs One of the most challenging aspects of leadership is effective delegation, but this is also one of our most powerful tools for managing our time and developing others. We explore how to determine what to delegate and whom to delegate to. We also use a step-by-step delegation model that helps guide the delegation process (See Details Below). Every LTI classroom program is designed to achieve  more...
Conflict Management instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions, assessments, and debriefs ...conflict management is critical for both individual and team development. It is also a major cause of ineffective communication. We explore dealing with the emotional aspects of conflict, how to have difficult conversations, and what to do when things get ugly (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs.  more...
Developing a Successful Sales Team instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions and debriefs Managing the sales process is one thing, managing sales people is another. Sales management focuses on how to manage sales people who are often remotely located. It also explores how to maximize individual and team potential while keeping communication open (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By  more...
Essential Communication and Listening Skills for an Effective Workplace instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions, debriefs, and assessments Effective communication is an active process that requires both speaking and listening. Our ability to communicate is our most powerful tool for ensuring maximum team performance. We explore different communication styles, how to express yourself clearly, and how to listen to the real message behind the words. We also explore critical communication tools for both the individual and the team  more...
Effective Coaching Skills instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions and debriefs Effective coaching is a continuous process, not something you do just once a year. Here we focus on specific skills needed to be an effective manager or coach. We also explore a specific step-by step coaching process to help you maximize your coaching effectiveness (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business  more...
Understanding and Managing Diversity instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions and debriefs Taking advantage of the diversity in your team and company is critical to success in today s world. Our diversity programs focus on appreciating differences and better understanding different cultures. We also explore how to benefit from diversity rather than allowing it to build walls (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your  more...
Interviewing Skills instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions and debriefs Critical interviewing skills include how to effectively plan for an interview, how to build rapport, effective listening skills, and how to dig deeper using strategic questioning skills (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating  more...
Giving and Receiving Feedback instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions, debriefs, and assessments Feedback is the cornerstone to almost every communication process. From tracking performance, to managing goals, our ability to give and solicit feedback is critical. We explore how to give feedback in an effective manner and how to receive feedback yourself. We explore a specific feedback process minimizes the fear and emotions often associated with difficult situations (See Details Below).  more...
Essential Listening Skills instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions, debriefs, and assessments Listening is one of the most important communication skills we possess. Unfortunately, the ability to do it well does not come naturally. In our listening skills programs we focus on assessing how well you listen, different listening tips and techniques, and what non-verbals can tell you (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your  more...
Classroom Sessions, Workshops, and Assessments instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions and debriefs Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can practice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your  more...
From Petra Hypnosis
NGH Approved 5 PATH Hypnotherapy Diploma with 7th Path Teacher Certification Course instructor led traininggroup study and discussionself directedDVDbookworkshop / seminar This training program offers an in-depth and comprehensive approach to the study of hypnosis techniques for the purpose of effecting therapeutic changes in clients. It is designed to offer the best training to those preparing for a professional hypnotherapy practice. In addition to learning many techniques of putting someone into trance and doing therapy for a number of issues, the students  more...
From Contacts Plus
Team building instructor led trainingworkshop / seminar Putting together a solid corporate team is one of the most rewarding experiences in business. We will shape effective and influential relationship among the group to meet standards of this era. In this course, we will create the right spirit to work in the same direction towards the company objectives to land on team synergy. We will guide you to the right track to foster an enthusiastic and  more...
Conflict Management instructor led trainingworkshop / seminar ...Conflict can have a positive effect, but left unchecked, the dangerous results of conflict can include damaged relationships, destroyed creativity and productivity, lost commitment and wasted resources. By taking a number of conflict management tools, techniques and theories and putting them into practical situations, this course aims to turn conflict into a productive force. Key Learning  more...
From H2 Training & Consultancy Ltd
Assertive Communication for Women instructor led traininggroup study and discussionworkshop / seminar ...ertiveness, ways to build my confidence and how to manage conflict/difficult situations. This course more than met my objectives" "This course provided a good breakdown of what it means to be assertive and gave good practical advice about how I can change at work." "It was very helpful to discuss approaches from the past and how to improve on these in future." "A very practical and useful  more...
Dealing with Difficult Relationships at Work instructor led traininggroup study and discussionworkshop / seminar Increasing numbers of people have to deal with difficult relationships at work. If the issue is left un-addressed, it is likely to cause severe stress, poor performance and declining morale. This H2 training will enable participants to deal more professionally, confidently and calmly with difficult encounters at work. It will provide explanations and practice of the essential skills needed to  more...
From World Class Productivity Inc
Hands-on Microsoft Project workshop / seminarcomputer lab ...in MSP - whether it is learning how to resolve a resource conflict, or how to use project filters - is taught within the context of the project simulation. The course begins with essentially a blank sheet, but by the end of the second day, participants have input a complete project into MSP - including resources, costs, task dependencies and constraints. They are all the while learning tips and  more...
From The Training AdvantEdge
Survival Skills for the New Trainer study at homeself directedworkshop / seminartrain the trainer Few people choose training and development while they are still in school and yet there are talented and knowledgeable trainers working in every industry. Some individuals become trainers because they are passionate about sharing their knowledge and about helping people. Others become trainers because their employer asks them to get involved in mentoring, training, or coaching new or existing  more...
Getting Boomers, Gen Xers, and Gen Yers to Work Together instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course examines the history and reality of the generation gap. This course explores whether defining the actual limits of each generation is most important, or whether the merits of people within the context of  more...
Avoid Toxic Communication Becoming a More Skilled Communicator instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar This two-day workshop is designed to help participants improve his or her communication skills with other people in their workplace or at home. This workshop will also help participants who are struggling to find that middle ground between being too aggressive and too passive and how to counter the manipulative tactics of difficult people.  more...
From JCS Computer
Timeslips Advanced class room setting ...ind specific text within specific areas of the database. (conflict checker) Grouping Custom Fields- ability to track your own custom information. Categories- grouping related tasks and expense activities together during billing for accounting purposes. Replacement Slips- replaces a group of slips of a given type with one entry on the bill. Reporting Timeslips Reports-  more...
From Meirc Training and Consulting
Interdepartmental Communication - Kuala Lumpur Dubai instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: Identify and understand the framework of interdepartmental communication. Understand the importance and practice of excellent internal customer service. Take a proactive approach in simplifying the work processes and flow between work units. Remove interdepartmental communication barriers and resolve conflict. Develop a plan for  more...
Leadership Middle Management instructor led traininggroup study and discussioncoursewareworkshop / seminar By the end of the program, participants will be able to: Differentiate among the three levels of management and understand their responsibilities. Discuss the principal challenges managers face in todaya s increasingly competitive environment. Practice advanced managerial skills needed for senior positions. Resolve conflict based on a win-win approach. Introduce and manage change leading  more...
Interpersonal Communication Skills instructor led traininggroup study and discussionworkshop / seminartrain the trainer By the end of the program, participants will be able to: Develop the necessary skills to become better communicators. Analyze the basic principles underlying interpersonal communication and human behavior. Understand the verbal and non-verbal components of the human communication process. Develop skills in listening actively and empathetically to others. Apply effective ways to deal with  more...
Managing Conflict Power through Influence instructor led training ..., supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPE s.Define and understand the sources of conflict.Learn the different strategies used in resolving conflict.Identify their own personal conflict resolution style.Understand the different bases of power and  more...
Advanced Negotiation Skills instructor led training This program is designed for All those experienced in business, managerial and other kinds of negotiations, who wish to further develop their skills. The program is particularly suitable for those who have attended the Win-Win Negotiation Skills program. This program is worth 25 NASBA CPE s.Appreciate, through discussions and questionnaires, the relevance of generally accepted negotiating  more...
Managing Conflict Power through Influence instructor led training ..., supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPE s.Define and understand the sources of conflict.Learn the different strategies used in resolving conflict.Identify their own personal conflict resolution style.Understand the different bases of power and  more...
Managing Conflict Power through Influence instructor led training ..., supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPE s.Define and understand the sources of conflict.Learn the different strategies used in resolving conflict.Identify their own personal conflict resolution style.Understand the different bases of power and  more...
Advanced Negotiation Skills instructor led training This program is designed for All those experienced in business, managerial and other kinds of negotiations, who wish to further develop their skills. The program is particularly suitable for those who have attended the Win-Win Negotiation Skills program. This program is worth 25 NASBA CPE s.Appreciate, through discussions and questionnaires, the relevance of generally accepted negotiating  more...
Managing Conflict: Power through Influence instructor led traininggroup study and discussioncoursewareworkshop / seminartrain the trainer Objectives: By the end of the training program, participants will be able to: Define and understand the sources of conflict. Learn the different strategies used in resolving conflict. Identify their own personal conflict resolution style. Understand the different bases of power and how to change them. Apply influence and explore their relationships with others.  more...
Managing Conflict: Power through Influence instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminar Training Objectives: By the end of the career training program, participants will be able to: Define and understand the sources of conflict. Learn the different strategies used in resolving conflict. Identify their own personal conflict resolution style. Understand the different bases of power and how to change them. Apply influence and explore their relationships with others.  more...
Advanced Negotiation Skills instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Appreciate, through discussions and questionnaires, the relevance of generally accepted negotiating principles to their environment. Identify, through several self-assessment tests, their preferred negotiating style and how it affects the negotiating outcome. Identify their own approach to resolving conflict, building trust  more...
From KnowledgeWoods Consulting Pvt. Ltd.
Business Communication Training instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainerCase Studies PROGRAM OVERVIEW: Developing PROFESSIONAL BUSINESS COMMUNICATION SKILLS is a ONE DAY Interactive Program that provides a practical foundation for enhancing your Business Communications. It relies on proven organizational learning principles - Slides, Discussions, Systematic Trainer Inputs & presents content in a Straightforward, Informative, and Entertaining way DURATION: ONE (1) Day Our Focus  more...
From Global Training Partners
Leading Virtual Multicultural Teams - GTP Cross Cultural Singapore Hong Kong Malaysia Thailand China Visit www. gtpworldsite. com Global Training Partners Develop an understanding of cross-cultural global business practices, particularly dynamics of leading in virtual teams Recognize our own leadership styles and what works and what does not from different cultural perspectives Learn how to lead and manage more effectively in different geographic locations and improve communication  more...
Cross Cultural Intercultural Training Living and Working In Other Cultures Strategy and Competency Cross cultural intercultural business practices in global contexts; gaining insights on working across cultures by understanding different communication styles, decision making patterns, negotiating styles, management practices, gift giving and greeting rituals; acquire skills for conducting business across cultures; using cultural informants; women in management; developing cultural strategies  more...
Cross Cultural Intercultural Leadership of Diverse Multicultural Global Teams and Human Resource Management Viewing cross cultural intercultural diversity in the context of all aspects of pluralism: race, gender, ethnicity, age, abilities, education background, etc.; what diversity is and what it isna t; what diversity brings to the global workplace; developing diverse relationships as a key to team success; cultural diversity as a bottom line issue; how respecting differences looks to each individual;  more...
Cross Cultural Intercultural Negotiation Issues and Communication For Expatriate Management Cross Cultural intercultural assumptions relating to negotiation; national negotiating styles; identifying one's own negotiating style; hidden messages in intercultural negotiations; cross cultural negotiating skills; a framework for global business negotiations; negotiating with Americans, Europeans and Asians; position-based and interest-based negotiating; winning strategies for the global  more...
From ABC Coaching and Counselling Services
Reducing couple conflict with CENT Therapy instructor led traininggroup study and discussioncoursewareworkshop / seminar This course will consist of a PowerPoint presentation, followed by questions/ answers/ discussion, on how couple conflict typically emerges, and how to manage and modify it, or reduce it to manageable levels. The focus is on what the individual sufferer can do, and not on 'how to counsel them'.  more...
From 4 Hour Training
Resolving Conflicts instructor led trainingvideo based,accelerated learning Please contact us for more information  more...
Basic Teamwork instructor led trainingsimulation game,accelerated learning This program is great to... > Develop new teams > Rejuvenate established teams that have fallen back into group work > Help teams in conflict understand the benefits of teamwork vs. group work  more...
From Resources Unlimited
DiSC Virtual Certification for Trainers, Coaches, & Consultants study at homeself directedtrain the trainer The Virtual DiSC Certification process empowers trainers, coaches, and consultants to learn the DiSC model, administer DiSC learning tools, and then utilize the model and tools to meet their personal and organizational objectives. The Virtual DiSC Cetification For Trainers, Coaches, & Consultants incorporates a variety of DiSC-based training materials including self-paced online training with  more...
From Beyond The Blue Ltd
Conflict Management and Resolution instructor led trainingstudy at homegroup study and discussioncoursewarebookScenario Based Learning ...Conflict Management and Resolution is a course designed specifically to help candidates deal with conflict, aggression and violence they may face in their workplace. Workplace violence represents itself in many different forms and does not always mean physical violence, it includes; bulling, verbal aggression, threats and harassment. Workplace violence is estimated to cost organisations in  more...
From Key Consulting
Building High Performance Project Teams instructor led training Academic researchers and business experts on high performance teams have identified a number of ingredients that make business teams more productive, cost-effective, and enjoyable for the members. This class covers how to add these team building ingredients to your project teams, using practical demonstrations of the techniques and real-world examples. Who should take this course? This  more...
From Resources Unlimited
DiSC Classroom Certification for Trainers, Coaches, and Consultants instructor led trainingworkshop / seminartrain the trainer The Classroom DiSC Cetification For Trainers, Coaches, & Consultants is a two-day seminar delivered by DiSC Trainers with 20 years of experience. This two-day process empowers trainers, coaches, and consultants to learn the DiSC model, deliver DiSC workshops to their employees/clients, incorporate DiSC into coaching and consulting settings, and to utilize the model and tools to meet their  more...
From Create-Learning
Team Building Program Accountability and Team Cohesion instructor led traininggroup study and discussionworkshop / seminar ... that can be used to effectively deal with and learn from conflict within the team - Teach the team models and processes for problem solving and innovating new ideas - Giving the leadership of the team the opportunity to see younger members in team situations so they can best determine who to promote and who needs greater attention. - Minimize the a not my joba mentality within the  more...
From Taylor Performance Solutions, Inc.
Managing Conflict instructor led training Understand the elements of conflict, recognize conflict management styles, tips for handling conflict, tips for avoiding conflict, enhance conflict management skills.1/2 day for staff and additional 1/2 day for managers.  more...
From Last Minute Training
The Leadership Grid Program Throughout a 40 hour session, teams of 5 7 participants work to achieve high quality team dynamics. Consensus based decision making, conflict management, candid communication & continuous improvement through critique.  more...
Leadership Grid Program workshop / seminar The LGP is a four day development program focusing on individual leadership; team skills and values based change management. Outcomes Through the session, participants: Gain a deep understanding of actual impact on others. Often contrary to intended or desired behaviour, this presents a starting point for change. Discovering how to achieve desired behaviour enables  more...
Manage Conflict to your Advantage Upon completion, students will understand: How their attitudes & actions impact others, What their own natural Conflict Resolution style is, New & effective techniques for dealing with difficult people, Coping strategies for dealing with difficult people  more...
Life Coaching Leadership Development Course Develop your Life and Leadership skills. This program provides the foundation you will need, ensuring you have strong skills in time management, conflict resolution, setting & achieving goals  more...
Negotiation Skills for Project and Contract Managers 3 day course -nexient ...your own and the other party's negotiation style, diffuse conflict and turn it into an advantage, and negotiate more effectively. You will also learn how to negotiate for efficient cost and schedule performance and achieve successful results on time. Participants will receive coaching and feedback from the instructor and the other participants. By the end of the course, you will have  more...
Dealing with Difficult People Conflict Resolution- EMPOWER Edward Deming, the father of quality management, has said that people can face almost any problem except the problem of people. They can work long hours, face declining business, even the loss of a job, but they cana t deal with the difficult people in their lives. This workshop will help you identify some of the ways you may be contributing to these problems and give you some strategies you can  more...
Facilitation Techniques for Requirements Development 2 day course Learn How to: Identify the use of facilitation in business analysis Explain the role and responsibilities of a business analysis facilitator Plan a facilitation session Use the appropriate facilitation techniques for a given session Conduct a facilitation session using best practices Manage conflict during a session Identify facilitation opportunities in business analysis  more...
Negotiation Skills for Project and Contract Managers - nexient ...your own and the other party's negotiation style, diffuse conflict and turn it into an advantage, and negotiate more effectively. You will also learn how to negotiate for efficient cost and schedule performance and achieve successful results on time. Participants will receive coaching and feedback from the instructor and the other participants. By the end of the course, you will have  more...
Negotiation Skills for Project and Contract Managers ...your own and the other party's negotiation style, diffuse conflict and turn it into an advantage, and negotiate more effectively. You will also learn how to negotiate for efficient cost and schedule performance and achieve successful results on time. Participants will receive coaching and feedback from the instructor and the other participants. By the end of the course, you will have  more...
Facilitation Techniques for Requirements Development - nexient Learn How to: Identify the use of facilitation in business analysis Explain the role and responsibilities of a business analysis facilitator Plan a facilitation session Use the appropriate facilitation techniques for a given session Conduct a facilitation session using best practices Manage conflict during a session Identify facilitation opportunities in business analysis  more...
The Leading Edge Leadership through Effective Communication ...ching and Feedback, Courage, Self Control and Acceptance, Conflict Resolution and Active Listening and Responding. * Demonstrate accountability and courage when executing decisions and communicating with staff. * Improve staff performance by identifying and overcoming the causes that block achievements. * Accept others and their opinions to combine their skills for the most  more...
From DW Associates Pte Ltd
How skillful leaders develop winning competitive strategy and respond to change? instructor led traininggroup study and discussionworkshop / seminartrain the trainer ...eativity and innovation are born of tension, passion, and conflict. Seminar Introduction ==================== Leaders need to view their staff as partners rather than subordinates, recognizing and liberating their talents. There has been emphasis on creativity and flexibility in the work arena. Yet, some managers still resent their subordinates proposing new ideas. Leadership is  more...
From Last Minute Training
Client Care Representative CCR Certified Training Program 2 Days ...ve behaviour Act assertively on the job Consequences of conflict Negative attitudes Worry Module 5 - Face to face Listening Techniques Active listening Skills Telephone techniques Voice quality & stereotyped perceptions Module 6 - How to handle Difficult Clients Client support summary Difficult Customer exercises Day 2 Module 7 - Managing Stress Defining stress Bodily  more...
Elite Customer Service Module 26 # In this full day session, participants will discover many of the essential skills, qualities, behaviours and traits that will increase their ability to service their clients in a professional, socially acceptable and business like manner. # You will learn why it is important to take personal ownership of customer concerns, situations and challenges and show people that you truly care through  more...
Resolving Conflict in the Workplace Participants who complete this workshop will: * Keep their attitude when others begin to wear them down. * Make commitments and follow through. * Reduce and eliminate indecisiveness by practicing regular goal setting. * Build a stronger platform for public speaking and making presentations. * Look ahead and focus on growth and opportunities. For more information  more...
The Management Success Formula (3 Days) This workshop will equip you with a comprehensive set of tools, techniques and information that will enable your success as a manager. Competencies addressed in the program include delegating, resolving conflict, motivating, setting expectations, planning and prioritizing, discipline, training and team-building.  more...
Conflict Resolution Negotiating Win-Wins ...conflict, negotiate and problem solve are an invaluable set of skills that all managers, team leaders and team members need to help build high performing, collaborative teams. This workshop provides all participants with a simple, direct way to understand the different fears that drive much of the conflict and resistance they see. Participants will gain confidence in their ability to  more...
Coaching A Leadership Skill This workshop addresses the needs of those who want to lead and inspire others in the corporate world. Completion of this workshop will result in: learning the key competencies of leadership including personal awareness, coaching and feedback, courage, self control and acceptance, conflict resolution...; demonstrate accountability and courage when executing decisions and communication with staff;  more...
Contact Center Manager Certification Training ...ced stress by using a variety of proven assertiveness and conflict management techniques. * Enhance onea s effectiveness in leading and facilitating meetings for purposes of information exchange, decision-making, brainstorming, team-building, and customer-related topics, policies, and issues. * Delegate with more focus and confidence to achieve buy-in and commitment from others and  more...
Powerful Communication Strategies Would having the ability to build instant rapport with associates and clients be of value to you? Do you a manager, supervisor or team leader want to increase your leadership capability? Do you want to learn how to communicate more effectively with customers and employees? Are you looking to ease frustration and reduce conflict in the workplace? Do you want to be better understood up, down, and  more...
The Leading Edge: Leadership through Effective Communication ...ching and Feedback, Courage, Self Control and Acceptance, Conflict Resolution and Active Listening and Responding. * Demonstrate accountability and courage when executing decisions and communicating with staff. * Improve staff performance by identifying and overcoming the causes that block achievements. * Accept others and their opinions to combine their skills for the most  more...
Understanding Conflict and Adversity This workshop addresses the needs of individuals who want to set goals and say what they mean, in the corporate world. Participants who complete this workshop will: Keep their attitude when others begin to wear them down. Make commitments and follow through. Reduce and eliminate indecisiveness by practicing regular goal  more...
Facilitation Skills for Business Analysts 2 Days Business Analysis Facilitation Skills is a solid base for planning and facilitating effective meetings is imperative to success. Limited course enrollment ensures plenty of opportunity to practice and interact with other course participants as well as allowing time to focus on issues specific to their situation. Case-study driven workshops and simulations provide all participants with full  more...
Critical Skills for Supervisors and Managers workshop / seminar Location: Ottawa Date: 2008-01-22 List Price: $1495 Offered Price: $995.00 Seats Available: 2 Module 0: Introductions, Learning Objectives, Agenda Module 1: Pre-assignment Discussion - skills Inventory for Supervisors" Module 2: The Role of the Supervisor Module 3: The Thinking and Planning Process Module 4: Leadership Module 5: Day 2 Reconnect Module 6: Working As a Team Module 7:  more...
Best Practices for the Multi Project Manager - 2 Day Seminar workshop / seminar ...how to balance staff and workload while reducing risk and conflict * Recognize which projects are top priority and which are not * Improve personal time management and communication throughout the organization * Keep projects on track, on time and on budget What You Will Cover * Prioritize projects * Negotiate stakeholder expectations to establish scope *  more...
From Amplios Academy
Leadership 1 Day instructor led traininggroup study and discussioncoursewareworkshop / seminar Training objectives The purpose of this seminar is to: > Communicate the importance of leadership development in the corporate world > Equip the participants with fundamental leadership development skills > Explain how to assess the leadership development requirements for different types of organization Training method The training method involves: > Description of the theory >  more...
From The Office Training Company
Communicating With Confidence workshop / seminar ...s that get you the answers you need? - Manage and resolve conflict effectively and positively? - Know how to impact positively on other people s feelings? - Get the best from those around you? - Build rapport easily? - Feel successful? What would your life be like if you did? Communicating effectively requires a balance of listening, questioning and responding appropriately to the people  more...
From Matrix Mindset Pty Ltd
Build your life muscle - hypnosis meditation classes Why Hypnotic-Meditation Classes as opposed to Hypnosis or Meditation? Meditation and Hypnosis have been around for thousands of years. They both offer the participant profound changes within their mind and body. Healthy mind, healthy body is the ideal place to be. The main difference is Meditation allows you to drift off to far away places and experience relaxation and Hypnosis is  more...
NLP Practitioner Certification Training instructor led traininggroup study and discussioncoursewarecd romDVDbookworkshop / seminar Accelerated NLP Practitioner Certification Training Course: 7 days or 130 hours flexible. We now offer modulised weekend trainings An individual without information cannot take responsibility; an individual who is given information cannot help but take responsibility Jan Carlzon Attend our fun and interactive NLP Training Seminar & become Certified as a NLP Practitioner! Learn the  more...
From Repario Ltd
Managing with Awareness instructor led traininggroup study and discussion Managing with Awareness is the step beyond traditional 'diversity' training and helps managers and supervisors apply the knowledge and increased awareness. The workshop specfically helps managers and supervisors: * Improve Morale * Handle Conflict More Effectively * Provide Better Employee Recognition * Support Inter-Cultural Communication * Handle Sensitive Issues  more...
From BodhiH Training Solutions
Negotiation Skills ...ation skills and behaviours to gather information, manage conflict, deal with deadlocking and achieve real influence with both current internal and external customers and potential clients. Techniques a This workshop examines and evaluates the different styles of negotiation available and then use practical role plays to help the participants understand the skills involved. a The  more...
Interpersonal Effectiveness and Team Building Program ...tegy a Motivation theory and practice a Pre-empting conflict a Managing conflict a Appraisal/ development skills a Decision making a Creating a team identity a Building an emotional bond All our corporate training programs are customized to the clientsa requirements. For more information contact: BodhiH Training Solutions 262, 2nd Floor, T. C. Palya Main Road,  more...
Leadership Training Front-line junior level managers ...eople Skills a Basic etiquettes a Team building and conflict management a Time/ Stress management a Sales team management All our corporate training programs are customized to the clientsa requirements. For more information contact: BodhiH Training Solutions 262, 2nd Floor, T. C. Palya Main Road, Hoysala Nagar, Off Banaswadi Outer Ring Road Bangalore a 560 016, India  more...
Leadership Training Middle and Senior level managers ...ivation strategies a Developing corporate culture a Conflict management a Emotional intelligence All our corporate training programs are customized to the clientsa requirements. For more information contact: BodhiH Training Solutions 262, 2nd Floor, T. C. Palya Main Road, Hoysala Nagar, Off Banaswadi Outer Ring Road Bangalore a 560 016, India Ph: ++91 80 3249 3101 /  more...
From The Leadership & Management Training Company Limited
ILM Level 5 Award in Management ...ing Change a Managing Change a Managing Stress and Conflict in the Organisation Interactive development where the journey is the quest! DATES: Every Thursday for nine weeks starting: 19th February 2009 VENUE: Sutton Bassett (Near Market Harborough) PRICE: 1225 per person ex VAT (Places are confirmed via pre payment) PRICES INCLUDES: Registration, Certification,  more...
ILM Level 3 Award in Management ...ivation a Giving and Receiving Feedback a Resolving Conflict DATES: Every Thursday for Six weeks starting: 8th January 2009 VENUE: Sutton Bassett (Near Market Harborough) PRICE: 850 per person for self-funding individuals All prices exclude VAT (Places are confirmed via pre payment) Includes: Venue, Expert Trainer, all Materials and Handouts ILM Registration and  more...
From Corporate Coach Group
Communication Skills Training instructor led traininggroup study and discussione-bookbookworkshop / seminarCD Clear and confident communication is a vital skill to everyone in business. Poor communication costs time, money and effort. This Communication Skills Training Course will provide you with essential skills to communicate more effectively. Clear and confident communication will make your team function more effectively. Learn how to be more accurate and persuasive. Explain your ideas with  more...
Management Training instructor led traininggroup study and discussione-bookbookCD The programme is designed for managers who need a practical method to help them to become immediately more effective. The purpose of the training is to help managers interact with people in such a way as to improve productivity and create a good atmosphere. Team leaders will achieve additional skills that will help them to be more effective and confident. The training style is practical,  more...
Conflict Management Training instructor led traininggroup study and discussione-bookbookcd ...conflict very well. Instead, they sometimes mismanage conflict and make the situation worse. Conflict in a team is inevitable and could even be beneficial, but only if it is managed according to correct principles. On this course, you will learn exactly how to handle conflict situations and difficult people. The purpose of the training is to help managers interact with people in such a way  more...
From Treeline Training, Inc.
Conflict Resolution This program offers approaches that will help you identify and enhance the most important aspects of conflict resolution. Develop communication skills that support conflict prevention and practice tools that will end conflict in even the most difficult situations. When you feel that conflict has gone beyond your means, this program offers the benefits of using a third party, as well as procedures  more...
Reestablishing Workplace Civility In this course participants will identify different types of disruptive behavior and techniques and approaches to overcome conflict, bullying and rudeness. They will create and implement organizational communication strategies to redefine the organizational culture into one of trust and teamwork. This course allows participants to practice techniques for running productive meetings and one on  more...
Diversity Awareness Training This course explores diversity in the workplace. It begins by examining the various aspects of diversity, defining diversity and guiding students through a look at the components of diversity that they personally bring with them. The impact of perception is also examined. Stereotypes are identified and defused through an experiential exercise. Techniques to manage conflict successfully,  more...
The Communication Mystery Solved This is an accelerated learning program in which learners will complete a series of activities through which they will learn communication skills, as well as uncover a murder mystery. In this course the instructor plays both the trainer, as well as a cantankerous police chief. The theme transports participants through assertive speaking skills, active listening skills and appropriate conflict  more...
The Art and Science of Communication This program will provide methods and information to analyze and improve your own communication and help you assist others. We communicate in many ways: with our words, tone, eyes, and bodies to name a few. Understand the hidden meanings behind the various communication methods and devise strategies to communicate more effectively and avoid unnecessary conflict.  more...
Communication Skills for Technical Professionals Technical professionals need effective communication skills to accompany their technical prowess. The ability to communicate, cooperate, coordinate, resolve differences and persuade others effectively will determine success as much as the ability to perform the technical aspects of the job. This program will help technical employees build rapport with a wide variety of individuals, prepare  more...
From Centre for Creative Thinking
Conflict Management ... the process of getting things done, we have to deal with conflicts as well. Conflict is inevitable in work life. Each of us needs to master the critical skills so that we are in a better position to respond to conflicts we face in our work environment. This highly interactive course being a skill focused will include a range of role plays and group discussions that will help participants to  more...
From MotivatedMinds, Inc
Appreciative Team Building Appreciative Inquiry (AI) is a strength-based process used to generate positive, sustainable change in organizations, teams, and individuals. Appreciative Team Building is a 1-day workshop that helps teams define their best team experiences and use that as a model for team development. Through dialogue and a series of exercises, teams envision their potential and develop actionable plans to  more...
Team Coaching Teams exist to produce results. The nature and measure of results vary from team to team, yet ultimately all teams are evaluated on their ability to produce results over time. Team coaching is a dynamic process that helps teams strengthen and sustain performance by equipping them with practical skills and tools to generate positive engagement and neutralize negativity. Ideal for leaders  more...
The Genius Inside Workshop Series The Genius Inside Workshop Series is an adapted version of a leadership development coaching program designed for groups. Ita s the perfect solution for organizations with budgetary constraints who want coaching for managers, executives and leaders. The workshops are interactive and efficient. At the outset of the program, personal effectiveness is linked to job  more...
The Genius Inside Coaching Program Tele-coaching, self-directed The Genius Inside Coaching Program The Path to Your Natural Power a This program helped me refine my a Inner Gamea which gave me clarity, focus and higher levels of confidence. Proper coordination of my talents allowed me to take some big leaps - I now have an incredible job where my strengths are highly valued and provides a passionate life that Ia m energized about every day."  more...
From National Conflict Resolution Center
Introductory Mediation Skills Training instructor led traininggroup study and discussionbookworkshop / seminar This intensive 32-hour skill building course teaches NCRC's classic six-stage facilitative mediation process through a combination of lectures, simulations, and participatory exercises, including seven mock mediations. Mediation skills enhance effectiveness in dealing with a wide array of professional and personal challenges. The training provides essential skills to anyone who plans to take a  more...
From Get Set 4 Success
NLP Practitioner ... conditioning at your fingertips How to resolve internal conflict - parts integration, the key to personal congruence and focus Presentation skills and communicating effectively to your audience AND ON THE ADDITIONAL TRAINING: Time Line Therapy (TLT) Practitioner Certification Elicit the Time Line Discover the root cause of presenting problems TLT allows you to take control of your  more...
From Leaders Workshop
Team Building & Working in Team instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer labCustomised In House Program TRAINING WORKSHOP ON EFFECTIVE TEAM BUILDING ******************************************** TEAM POWER - Empowering the Team ******************************** The success of any organization depends on the ability of their people to work together which needs understanding of various processes. To work together, we have to learn to trust each other, to communicate with each other, not from our  more...
From Wayne C. Parker and Associates
Transforming Workplace Conflict instructor led training Learn to manage conflict by identifying conflicting personality styles in this dynamic one-day workshop. Discover the sources of conflict: differing perceptions of facts, methods, goals or values. And find out how to manage the conflict through strategies such as avoiding, smoothing, bargaining, forcing and problem solving.  more...
From TrainSmart, Inc.
CPR For Workplace Morale - Building Morale In The Workplace Overview This workshop provides help for dealing with workplace challenges. When organizations experience a downsizing or any other dramatic change, they need people to be at their best. Most peoplea ™s reaction to change is resistance. Trust is lost and productivity suffers. Morale is at ita ™s worst. This workshop will help participants learn to create a more harmonious and productive  more...
Preventing Violence In The Workplace This course prepares you to identify symptoms and causes of workplace violence, and to take corrective actions. You learn the warning signs of potential violence and defuse anger and conflict.  more...
From CorEmpower
Professional Development Workshops Time Management Stress Management Conflict Resolution Interacting with Difficult People Effective Communications Skills Customer Service Team Building  more...
From Skills Matter
Michael Vizdos Certified ScrumMaster This 2-day Certified ScrumMaster course will give you a set of tools and techniques to become an effective Scrum Master, help teams become high performing, and deal with the change management associated with implementing Scrum in your organization. This is your opportunity to learn about Scrum, in the real world, from an industry expert. Come prepared to challenge old beliefs and be open to new  more...
From TrainSmart, Inc.
Conflict Resolution In The Workplace ...Conflict Resolution Training teaches participants to identify the early warning signs of conflict and how to work more effectively with their own as well as othersa emotions. In your department, within your company, are you currently working with people who: o Make enemies out of friends o Often need leadership role to step in to resolve conflict o Are a  more...
From NA Human Resource Solutions
NAHRS training schedule - Training Needs Identification - Assessment/Development Centre - Employee Engagement - Manpower Development - Personality Development - Emotional Intelligence - Creative Problem Solving - Active Listening - Basic Counseling Skills for Managers - Assertiveness - Sensitivity Training - Time Management & Goal Setting - Interpersonal Communication - Performance Feedback - Interpersonal Relations &  more...
From Fathom Corporate Training
ASSERTIVE COMMUNICATION SKILLS WORKSHOP instructor led traininggroup study and discussionworkshop / seminar It s no mistake and should come as no surprise that those who are assertive in life and at work achieve success. Many times though, we are afraid to ask for what we need, feeling we are pushing or being rude to others. Today s business environment requires that we have the flexibility to step up to those challenges we are dealt with to win. This workshop helps participants understand that  more...
LEADERSHIP MANAGEMENT SKILLS WORKSHOP instructor led trainingworkshop / seminar Happy employees make happy customers! This workshop helps managers understand that increased communication and trust are the keys to leading team members and long-term organizational success. The course is critical for participants whose firms demonstrate management dysfunction. Best practices and case studies are taken from firms on the Fortune 100 Best Companies to Work For List. This  more...
From Advanced Concepts
Security + ...ferent products Make sure to use IP addresses that do not conflict with other portions of your network. You will need one computer for each student and one for the instructor. You will need a display system to project the instructor s computer screen, which should be set to 800 x 600 screen resolution and 256 colors. Each computer will need a: Pentium processor, 300 MHz or greater. 128  more...
Effective Communication ...act on motivation X Manage stress and anger X Mediate conflict Designed For: All Staff Content: Communication basics Effective communication Organisational management Organisation types and characteristics Communication flow Communication with different personalities Motivation Communication and motivation Assertiveness  more...
From Mobile Technical Institute
Cultivating a Culture of Teamwork instructor led traininggroup study and discussion ...his seminar emphasizes different strategies for effective conflict management, and is designed to provide attendees with practical suggestions for improving the way they deal with conflict in the workplace. Just because people are employed by the same company does not mean that they see themselves as a team or that they engage in teamwork. Working together is not the same thing as teamwork.  more...
From AJ Novick Group
Anger Management Classes instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussione-bookbook ...e stress and anger more effectively * Experience less conflict with teachers, parents, family members, co-workers and corporate management * Increase your capacity to create positive outcomes in your relationships with others and yourself * Improve your ability to communicate with others in a way that clearly states your feelings, moods and needs * Learn effective stress  more...
From Performance Evolution, Inc.
Performance Management instructor led training This powerful two-day workshop for management teams covers the fundamental principles of human capital management and performance improvement. In the context of the manager s environment, we build a common framework for developing skills in communication, influence, behavioral, conflict and change management. This workshop also explains the use of the Performance Management Tools and explores how  more...
From The Door Supervisor Training Organisation
SIA Door Supervisor Security Guard Course ...t was not so easy for me, never worked a door or hands of conflict. I was put at ease; Tommy is a great guy, wealth of experience and a way of getting the training over in a simple and uncomplicated way. Mind you he may tell you different, his students were hard work, there was quite a language barrier he had to get over and also using slang and local words. Again Tommy had this guy wanting to  more...
From Miracle Infocom
Corporate Trainings From Miracle Infocom ...rs training Business Presentation Skills training Conflict Resolution Skills training Effective Communication Skills training Effective Time Management training Interpersonal Skills training Leadership and Team Work training Leadership Skills training Networking skills training Personal Effectiveness training Personality Development Workshop  more...
From FranklinCovey South Asia
The 7 Habits of Highly Effective People Signature Program - FranklinCovey ... encourages direct effectiveness. a Encourages Conflict Resolution and helps individuals seek mutual benefit, increasing group momentum. a Helps people understand problems, resulted in targeted solutions; and promote better communications leading to successful problem solving. a Promotes continuous improvements and safeguards against a Burn-Outa and  more...
From Icon Consultancy & Education Ltd
NCDS SIA National Certificate for Door Supervisors instructor led training ...egal aspect of the job role. Secondly, the course covers Conflict Management. Prevention of conflict must be the primary aim of every Door Supervisor but the Managment of Conflict, when it occurs, is critical. Candidates will be required to take two examinations over the four day period and must pass both in order to receive the National Certificate for Door Supervisors. Holding this  more...
Conflict Management instructor led training ...Conflict Management courses are bespoke to the needs of the client. Whether the role is a front line security position, confrontational situations at airport check in desk for example or simply operating in an environment where there is likely be anti social behaviour - this course will be tailored to suit the specific needs of your organisation. The course is typically run over two days  more...
From Core Excellence
Delhi NCR India Customised Executive Management Learning Development Programmes instructor led trainingstudy at homegroup study and discussioncoursewareself directedcd romDVDbookworkshop / seminartrain the trainercomputer lab Motivation Time Mgt. Retail Mgt. Strategic Mgt. Team Building Coaching Skills Interview Skills Problem Solving Decision Making Managing Stress Negotiation Skills Performance Mgt. Winning Attitudes Work Life Balance Customer Service Presentation Skills Business Etiquette Conflict Resolution Sales Effectiveness Interpersonal Skills Planning & Execution Communication Skills  more...
From The Leaders Institute
High Impact Leaders instructor led training ... too long Coworkers that let the team down Personal conflicts Constantly increasing workload This course was designed to help people strengthen skills to overcome these and other challenges in the workplace and to help us become more successful leaders. Our methodology has a proven track record that gets results. "This is the first course that I have been through where I took  more...
From PsyAsia International
Managing conflict at work Training Course instructor led traininggroup study and discussionClass Activities ...conflict. Conflict occurs between team members, between those of different teams and departments, between management and lower level staff and between the front-line and the external environment - the client/ customer. This one-day event tackles conflict and provides attendees with a toolbox of skills for reducing, managing and negotiating conflict. The course has been designed to be  more...
From Anjis Consulting, LLC
Conflict Resolution instructor led traininggroup study and discussion Learn how to Turn Conflict into Collaboration. Conflict is inevitable because of a diverse workforce, constant change, stress from doing more with less, confusion over responsibilities, and miscommunication.  more...
From Square 3 Training
Project Management People Skills Who would benefit from this programme: This course is for people who manage all or part of projects and will develop the knowledge, skills and awareness to achieve greater success by improving their interpersonal relationships. The course is a mixture of personal reflection, discussion and input from the trainer with practical exercises and role plays to practice techniques in a supportive  more...
From in_cr_ove
Conflict Management Conflict is a part of almost every interpersonal relationship. Managing conflict is important if the relationship is to be long-lasting and rewarding. In organisational settings workplace conflict and interpersonal discord can do more harm than is obvious. Successful organisations have mastered the technique of problem solving and minimising conflict among its people  more...
From Infopace Management Pvt Ltd
Change Management -managing people during change Infopace Management Pvt Ltd Presents Change Management The current change that is engulfing every industry with market volatility, rules being made and broken on almost daily basis, we are witnessing unprecedented churn that will bring in new breed of start ups and many of the old will sink. Many more even in the fortune 500 may not live to exist in the next 5 years. This is not to be  more...
From Aspect Training
Core Management Skills ...vation, leadership, understanding & developing your team, conflict handling, delegation, and coaching. The aim is that every participant should leave with a solid practical skills base, and also a specific action plan in relation to their own team. Successful organisations contain managers who are enthusiastic, motivated, can influence and are able to get the best out of others, whilst  more...
From Turning Point Management Consultants Pvt. Ltd.
Team Effectiveness instructor led trainingbookworkshop / seminar 6 different trainings and workshops are conducted to enhanced your teams and small groups to perform to its fullest performance capacity. Develop competencies that are essential for achieving peak performance as group - team excellence Variety of Training programs offered by Turning Point Management Consultants Team building Effective team behavior Conflict management  more...
From NLP Centre of Excellence ltd
NLP Practitioner ...nt Perspective. Learn how to resolve personal and group conflicts quickly and easily. Gain fundamental insights about other peoplea s points of view, to aid decision-making and leadership. Learn powerful tools and techniques to help you to become your own best adviser. Strategies & Techniques - How do we do what we do? Find out the processes of how others make decisions. Learn how  more...
From Learningminds!
Valuing The Values Rationale: When team members share the same values the team will have the energy to deliver outstanding performance Values are concepts or beliefs that determine how we live our life. At work they are major influences on how individuals approach work. Values drive our decisions and cause us to summon up energy to preserve what we believe in or what we want to defend. As such they can be  more...
Creating Synergy through Dynamic Leadership ...ill help your team: * Improve communication and reduce conflict * Manage change * Capture ideas and suggestions from the workforce * Improve harmony and teamwork * Identify and adopt characteristics of Super Teams * Develop your teams to maximize their strengths and enhance productivity * Eliminate barriers and road blocks with less bureaucracy * Create a clear sense of direction  more...
From VKG Associates, Inc
Technology and Critical Business Skills Training VKG Associates, Inc.'s Critical Business Skills training programs include: - Courtesy in the Government - Listening Skills - Proofreading and Editing - Better Office Skills and Services - Basic Filing - Women and Self-Esteem - Organizing Your Workspace - Office Automation - Grammar Review - Performance Appraisal - Curriculum Development - Character Education - Assertiveness  more...
From Persona International
In-House Freelance Soft Skills Trainers Development Program ...solutions on a number of topics, including communication, conflict, interpersonal effectiveness, management effectiveness, sales, and team effectiveness. Youa ll also learn how to build your own custom course outlines based on the unique needs of your organization. In this two days certification program the following materials and reports are included in the trainera s Kit: DiSC Classic  more...
From Outstanding Event
NLP Basic Practitioner Certifications instructor led traininggroup study and discussioncoursewarebookworkshop / seminar 6 days workshops. Module 1: 31Oct- 2Nov 2008 Module 2: 7 Nov- 9Nov 2008. Venue: UEM Academy, Selangor, Malaysia Call now for special early bird pricing. Go to http://www. prioritysky. com/ pages/ nlp_cert. htm for detail brochure What you will learn? At the end of the workshops you will have a strong vision for your own life and the self empowerment to move towards that vision.  more...
From Megamind Consultants
ACQUIRING LEADERSHIP SKILLS ... v Levels of Delegation Freedom v Conflict Resolution Duration: 2 days In new businesses, "management" is often considered "whatever needs to be done just to keep things afloat". However, for your business to grow and remain healthy, you must master certain basic skills in management and leadership -- skills that will help you avoid the crisis situations  more...
From Turning Point Management Consultants Pvt. Ltd.
Trainings offered by Turning Point Management Consultants instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussionself directede-bookbookworkshop / seminartrain the trainer Training and Development Trainings and developmental activities customized in consultation with the HR team and based on Need analysis. Diagnosing relevant competencies required for achieving greatness and competent organizational growth ambitions and developing and implementing comprehensive result oriented competency development plan is the strength of Turning Point Management Consultants. Our  more...
From Metis ERC India Pvt Ltd
Soft Skills instructor led traininggroup study and discussioncoursewareself directedworkshop / seminartrain the trainer Supervisory Development programme Managing Performance Project Management Organizational Climate Leadership Customer Care Communication Skills Managing Change Business Writing Improving Personal performance & effectiveness People management Facilitation Skills Workplace issues Improving professional performance Team development Marketing & sales Finance Manufacturing Industry specific  more...
From Pearlcatchers Ltd
Crucial Conversation - personal effectivenss and communication skills instructor led traininggroup study and discussionworkshop / seminarexperiential learning, using actors ...r-performing employee, asking for a pay rise or resolving conflict with a colleague. All too often, we fail to achieve our objectives in these conversations, not because we use the wrong words to express our desires, but because we unconsciously send negative signals to other people. In other words it s not what you say, but the way that you say it. Behaviourists have known of this  more...
Dealing Positively with Conflict instructor led traininggroup study and discussionworkshop / seminarexperiential learning involving actors ...conflict, leaving issues unresolved? Do you lack understanding and confidence in the face of conflict? Do you waste valuable time fire fighting disagreements between colleagues? If you answered yes to any of these, then you might need to learn more about curing conflict . Conflict is not always a bad thing but can become problematic if it gets out of hand. Managing conflict costs  more...
From KoreView Performance Group
Difficult Conversations instructor led trainingworkshop / seminar Do you avoid conflict? Would you like to be able to engage in "Difficult Conversations" easier? This presentation will provide theory and practice to help you communicate your real thoughts and feelings more easily. You will also learn how to react on the other side of a difficult conversation.  more...
From Mutual Vision Consulting
High Performance Teams instructor led trainingbookworkshop / seminar SKILLS FOR HIGH PERFORMANCE TEAMWORK. The premise of this program is that organizations are much more healthy and productive when their relationships are strong and people know how to work together. In a highly interactive enviornment team members have fun whild learning principles and skills to ensure that they communicate, resolve conflict, solve problems, make decisions and maintqin a  more...
From Iridium HRD Consulting Limited
Communicating and Influencing with Integrity instructor led training This two day workshop covers : understanding how different people communicate because they have different filters, building rapport, excellence in listening, handling conflict, assertiveness.  more...
From Management Training Systems, Inc.
Creating a Resilient Organization on-line e-learning cbt (computer based) Riding the Roller Coaster of life and our ability to employ resilience during the ups and downs can make the difference between our success and failure in our personal life and on the job. Individuals and organizations have been faced with positive and negative experiences (the ups and downs) and have had to draw upon resilience to meet situational demands. The ability to call upon your  more...
From Wintrac Inc.
Confrontation and Conflict Management Workshop ...ever, there are also many occasions when disagreement and conflict cause frustration and reduce productivity. This workshop identifies situations in which conflict may occur and suggests techniques for handling confrontation and conflict. It also provides exercises for establishing and reinforcing those techniques. You can get a complete list of other Professional Soft Skills Workshops  more...
The Art of Effective Communication Successful communication is a vital part of any efficient organization and yet, it is also one of the most difficult components to establish and maintain. This two-day course will provide students with a thorough understanding of the different types of communication, how authority and personality types impact communication, and how to develop tools for effective communication. Students will also  more...
The Art and Science of Communication It is not unusual to hear people in companies say, a We have a communication problem here.a This one-day program will provide methods and information to analyze and improve your own communication and help you help others. We communicate in many ways: with our words, tone, eyes, and bodies to name a few. Understand the hidden meanings behind the various communication methods and devise  more...
From Vantage Corporate Education
Difficult Conversations - Communicating for Results When faced with a difficult conversation in the workplace, people tend to do one of two things a they either take no action and avoid the conversation, or they approach the conversation ineffectively. Both options lead to negative results: * Weakened relationships * Damaged team morale * Damaged credibility Given the bottom-line impacts, addressing this  more...
Influencing for Results ...t in a certain way, leading to: * Increased conflict * Slower business results * Greater cross-function animosity The Solution Influencing for Results helps individuals learn how to replace hard-sell tactics that may be dismissive of the other partya ™s concerns, with an approach that focuses on joint problem-solving, clarifying roles and  more...
From Simply Conflict Training Services Limited
BIIAB BII Personal Licence Holders Course NCPLH (Online avalible) instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussionself directedcd rome-bookbookworkshop / seminarcomputer lab ...Option one Cost: 95 Option two cost 130 Simply conflict screens all clients individually for disabilities and learning difficulties and recognized that there are clients who require additional support throughout the course. We offer additional staff on our courses to assist with any identified needs resulting in exceptional pass rates. If you wish to make an enquiry about our  more...
From Control SecurityLimited
Edexcel Level 3 BTEC Award in the Delivery of Conflict Management This course is taught to people who will be provding Conflict mangement training to staff within the workplace . This is a requirement to teach the SIA conflict mangement section of the Door Supervisors Vehicle Immobilsation course and many more  more...
From Just ONE Recruitment and Training Limited
Managing Conflict Aggression Violence ...alth & Safety Executive. Glynis M Breakwell's Model of Conflict which allows staff to gain a practical understanding of the various levels of personal arousal which occur during the onset of agitation, aggression and/ or violence. The teaching & exploration of appropriate response options to each stage of the model. (Includes Welcoming Diversity, Risk Assessment, De-fusion & Active  more...
From Treesha
Business Analysis ...ion Skills 16. Interviewing 17. Team Management 18. Conflict Resolutions 19. Project Duration - 30 Hours Batches: Sunday [10 a 5] Suitable for a MBA Systems / Presales / Content Management Professional / QA Professional / Testers / IT 2 years experience candidates Material a CD Charges a 10 K Future a IIBA structure / Exam Preparation Please let us know  more...
From Dynamis Insight
The Law and Using Reasonable Force, Briefing for Managers instructor led traininggroup study and discussionworkshop / seminar This briefing and workshop is designed to help your managers to understand the answers to common questions in regards to the use of Physical Restraint in care environments and in relation to Vulnerable People: As a manager, what are the Health and Safety implications with regards to personal safety in the workplace? What laws govern the use of force by staff in our occupation? What are  more...
From Syslogy Consultancy
Corporate Software Training Soft-Skills Training Foreign Language Training ...lls * Global Etiquette * Decision Making * Conflict Management * Essentials of Teamwork * Supervisory Management * Stress Management * Dealing with difficult people * Interviewing skills * Train the trainer We specialize in providing the Gurus for the following technologies: 1) Language &Technology * Application Development  more...
From Peoplesmart Softskills Incorporation
Softskills & Personal Development Taining Program instructor led traininggroup study and discussionworkshop / seminartrain the trainer ...a Style-Flexa to pursue positive results Managing conflicts Strokes TEAM BUILDING Team building Evolution of group into a team Intra/ Inter group dynamics Conflict management Assessment of Team based projects ATTITUDINAL SKILLS Positive Thinking Building self esteem & Confidence building Success principles Character Foundation  more...
From Achilles UK
BII National Certificate for Door Supervisors instructor led training Achilles UK offers SIA approved training courses to those looking to work as Security Guards or Door Supervisors. Once you have completed the course you will be fully qualified and able to apply for your SIA license. As part of your Achilles UK training course we will obtain your SIA license application form and assist you with completion. Remember, results are available 24 hours after your  more...
From IBB International
Effective Personal Skills for PAs Executive Secretaries and Office Managers instructor led traininggroup study and discussionworkshop / seminar ...practical tips and tools on how to manage and handle with conflict, difficult people and situations? Could you work more in less time and could prioritizing reduce some of the stress of your job? What will be the effect of building your Personal Profile & Impact? Do you have these and other questions as well? Then this is the course for you! This practical two day course is designed for  more...
From Tango Training LLC
Communication and Interpersonal Skills Poor communication and interpersonal skills are the leading cause of dysfunctional teams. Improve your team's performance by improving their ability to work with and communicate with each other.  more...
From JEM Business Solutions
Managing Interpersonal Conflict instructor led training To stay competitive, high performance organizations realize they must effectively manage the interpersonal conflict that occurs among their employees. High Performance organizations are dedicated to developing employee skills needed to meet the challenges of the ever changing marketplace.  more...
Managing Organizational Conflict instructor led training ... lay the foundation for dealing with, and working through conflict. Managers need to have the essential knowledge about causes of conflict, types of difficult people, and strategies for preventing and managing conflict with them. This module will motivate managers to set goals and define actions for developing and enhancing their current conflict management abilities. It will set the  more...
From Mercian Security & Training Solutions Ltd
EDEXCEL Level 2 BTEC Award in Door Supervision instructor led traininggroup study and discussion ... of 2 units :- * Unit 1 - Door Supervision * Unit 2 - Conflict Management and Communication. Key Areas * The role of door supervisors * Customer care * Social skills * Licensing law * Health & safety at work * First aid * Fire safety * Emergencies and emergency procedures * Drugs * Searches * Refusing entry * Eviction * Use of force * Offensive weapons * Arrest * Scene  more...
From Positive solutions u. k
Combat Kickboxing We are offering private courses in combat kickboxing. This is designed to give every student maximum knowledge in the shortest time frame, and therefore making this very useable in any conflict situation. All training equipment is provided and we can cater for up to twenty people at a time.  more...
From Onsite Performance Solutions
Powerful Communication Skills for Health Care Professionals ...of a manager s time is spent dealing with interpersonal conflicts. The skills taught in this program help to reduces that time Improve levels of adherence with clinical advice Raise levels of patient satisfaction - Improved Communication: Communication breakdown is the #1 factor in a patients decision to litigate Enhanced effectiveness and cooperation within the health care  more...
From Gentle Ears, Inc.
Myers-Briggs instructor led traininggroup study and discussionworkshop / seminar Would you like to improve morale, productivity, communication, collaboration, leadership and customer satisfaction? We are certified to present Myers-Briggs Training in its many applications including: Teams Dealing with Conflict Individual Change Organizational Change Career Development Career Decisions Selling Culture  more...
From SineWave Consultancy
CONFLICT MANAGEMENT group study and discussion Issues covered under this one-day program include: 1.Understanding Conflict 2.Why Conflict Management? 3.The Advantages and Disadvantages of Conflict 4.Tools of Conflict Management.  more...
From HRDQ
Reproducible Program Library - Customizable Soft Skills Training Programs instructor led trainingcoursewarecd rome-bookDVDReproducible Library - You customize the training to your needs - Instructor-led ...including: Change Management Coaching Communication Conflict & Stress Management Customer Service & Sales Diversity & Harassment Emotional Intelligence Employee & Professional Development Finance Generational Human Resources Leadership & Management Negotiating & Sales Organization Development Performance Management Problem Solving & Decision Making Project Management Team  more...
From Mine Awareness International
Mine, UXO & IED Awareness Training ...rating in countries or regions which have been ravaged by conflict and are contaminated by landmines and other Explosive Remnants of War. We run standard courses which run one or two days (the two day course is recommended) and covers topics such as: - Landmine, UXO and IED identification - Effects and safety distances - Route planning and avoidance - Booby traps - Vehicle IED search  more...
From Dynamis Insight
Confrontation Management Essentials instructor led traininggroup study and discussionworkshop / seminar Our CME course incorporates leading research and innovations from the Personal Defense Readiness programme developed by pioneer personal safety educator, Tony Blauer. The essence of this self-defence and breakaway course is in reducing the risk of a violent confrontation as much as possible through detection and defuse strategies while enabling the learner to defend themselves appropriately if  more...
From Burgis Successful Solutions
CONFLICT RESOLUTION For Win/Win results instructor led traininggroup study and discussion ...Conflict is one of the most misunderstood aspects of human interactions. Improperly managed, conflict distracts from personal satisfaction and organizational productivity. Properly managed, conflict is the loam that nourishes growth and progress. Anger is a force that can move an organization forward to improve, or, it can be a force that destroys the organization's ability to fulfil it's  more...
From Performance Management Consultants
Supervisory and Management instructor led training ...Conflict Resolution Coaching and Teambuilding Dealing with Difficult People Effective Performance Appraisals La gestion efficace des employ s - notions fondamentales en supervision Managing for Superior Results I: The Fundamentals of Supervision Managing for Superior Results II: Managerial Leadership Managing for Superior Results III: Transformational Leadership  more...
From blue concept training
Public sector workers conflict training instructor led trainingworkshop / seminar ... a global decrease in resources, public sector staff need conflict management skills more than ever. Through the 'public sector partnership agreement' we are able to deliver training programmes at subsidised rates. Please contact us for more details. The 'public sector partnership agreement' subsidised rates do not apply to open courses. Typical participants include: Housing & benefits  more...
Conflict Management Skills for dealing with customers workshop / seminar ...conflict management training benefits individuals and teams who have to deal with conflict and difficult people in the workplace. We adapt our training to meet the specific customer issues and the needs of participants. During the course we will work with participants to develop bespoke solutions for real-life situations. We learn very early in our development as human beings various ways to  more...
Lone worker training workshop / seminar ...aving to deny people money, claims advisors can risk conflict and physical injury. Engineers go into lonely places (e.g. blocks of flats to do routine maintenance). Sometimes staffing levels mean areas are single manned by staff who are exposed to the public are at some risk of conflict, violence or abuse. This training is designed for both people who are new to the lone worker role  more...
From Purple Links Life Coaching Solutions
Anger management and conflict resolution for teenagers and young adults instructor led trainingon-line e-learning cbt (computer based)group study and discussionworkshop / seminar ...ng adults, and for parents of teenagers. How to deal with conflict and learn to 'talk and trade' and how to manage feelings of hostility and anger towards self and others. Developing more positive relationships with teenagers. Increasing self-esteem, developing more positive social skills. Setting goals and getting on with life as a young adult Contact Emma Hartnell-Baker to discuss options.  more...
From Graphik Connexions
Soft Skills Training instructor led traininggroup study and discussioncoursewareself directedbookworkshop / seminartrain the trainer These classes are not technical in nature and do not require the use of a computer. Such as Time Management, Technical Writing, and Conflict Resolution.  more...
From Achilles UK
Physical Intervention instructor led trainingInteractive The Physical Intervention course demonstrates techniques in the context of using reasonable force in the United Kingdom. By attending and successfully completing this one day programme delegates learn and practice Physical Intervention techniques for use in: Self defence Defence of others Escort, eviction and arrest We recommend that the delegate has received formal conflict management  more...
From Vocaltrademark
Voice Workshop Yorkshire instructor led trainingstudy at homegroup study and discussion Where does your voice come from? Vocal clues to how we feel Developing vocal musicality Reading emotion in others voices Sonic re-inforcement Understanding the sounds of conflict Resolving conflict with your voice  more...
From Victor Martinez Reyes
Winning Negotiations instructor led trainingworkshop / seminarSimulations and games ...ations, et., etc. Let s try to define the main sources of conflict; what makes so difficult to reach an agreement? Is it just interests or something more? Let s play a game, let s have a simulation and let s understand what we are really doing while negotiating. Let s understand the real impact of culture, social hierarchy, values, countable interests, etc. in negotiations. 3. There are  more...
From TACH Solution
Managing Managerial Effectiveness instructor led training This course will introduce the participants to a holistic view of effective and efficient supervisory and management. The main focus is to develop high performance and capable manpower in performance development. Most of the time, we often forgotten that human factor is one of the key elements in ensuring the success of the process and productivity. Participants will be able to understand the  more...
From Live to Learn
Management Development instructor led trainingon-line e-learning cbt (computer based)group study and discussionworkshop / seminartrain the trainerblended learning The challenge for all management today is to gain the respect, trust, enthusiasm and commitment of their employees. The Management Development Program is designed to help individuals increase their productivity and ability to manage other people, processes and performance within a complex and changing workplace. As with most of our programs, the MDP is customized to address your specific  more...
DiSC Behavioural Styles instructor led trainingon-line e-learning cbt (computer based)group study and discussionself directedDVDworkshop / seminartrain the trainerblended learning How do you foster trust, cooperation, understanding and acceptance at a time of broadening diversity? You can start by administering the DiSC Classic Profile to the people in your organization. The DiSC Classic Profile is based on the DiSC Dimensions of Behaviour model, which groups behavioural responses into four dimensions or clusters: Dominance, Influence, Steadiness, and  more...
From Motivational Training
Re-inventing Leadership instructor led trainingworkshop / seminar ... How to handle conflict. How to read body language from one of the world’s leading experts; to have more control. How to develop a positive mental attitude.  more...
From Easy Management of Aggression Ltd
Training in the Management of Violence and Aggression instructor led training EMA Ltd provides nationally recognised training to organisations large and small anywhere within the UK. We can tailor our training to the needs of your organisation to ensure that your staff are competent in the areas that are beneficial to your organisations needs. We can provide outstanding training programs to your staff at all levels. EMA is innovative in its approach to teaching, focusing  more...
From The Negotiation Skills Company, Inc
Fighting Fires Without Burning Bridges instructor led training Interactive course teaching: - Negotiation is not a competitive sport - Preparing for effective internal and external negotiations - Collaborative decision-making among corporate tribes - Using both the walking-in and dynamic BATNA to measure the balance of power and benefits of a given negotiating - Understand that information is the fundamental asset in negotiation - Recognize that  more...
From Boston University Corporate Education Center
Managing Troubled Projects instructor led training Despite the rapid advancement of the profession of project management, every organization has projects that are not achieving from time to time. There is a need to recover or rescue these projects in order to meet their business objectives. Learn about the tools and techniques that help you take over an existing project and succeed in meetings its objectives.  more...
Newly Appointed Managers instructor led training Whether you are a new or existing manager, you face unique challenges. New managers need to make the transition from individual contributor; they must accomplish their own work as well as motivate others to achieve results. Existing managers need to continually develop key skills in order to lead their staff toward achieving business goals. Through skill-building exercises and activities, group  more...
From TrainersDirect
Resolving Conflict: Strategies for Improving Communication and Building Relationships instructor led training ... t always see things the same way we do. We seem to be in conflict. Sometimes conflict is disabling, preventing future progress. Sometimes conflict is laughable upon discovering a misunderstanding. This hands-on seminar provides a number of exercises to help you develop approaches and skills that allow you to move past conflict and work more effectively, both in one-on-one relationships and  more...
Understanding Others: Essentials for Team Success instructor led training ...ur new insights to communicate more effectively, minimize conflict, and work together much more effectively. This workshop employs team exercises and professionally facilitated discussions to help your team discover common roadblocks and how they can easily be avoided. The result is improved team decision-making skills, role clarity, enhanced team effectiveness and long term productivity.  more...
From Arcadia Alive Ltd
Conflict Management Skills instructor led traininggroup study and discussioncoursewareworkshop / seminar ...conflict management course benefits individuals and teams who have to deal with conflict and difficult people in their workplace. The course is modularised to adapt to the needs of participants who may be dealing with conflict from either external customers, internal customers or within their team. It is a highly practical course and participants learn through a range of training approaches  more...
Handling Conflict on the Phone instructor led traininggroup study and discussioncoursewareworkshop / seminar This course benefits individuals and teams who have to respond to 'external' or 'internal' customers over the phone. It equips participants with the understanding and ability to manage conflict and difficult situations on the phone. This is a practical course, participants learn through a range of training approaches including short demonstrations, skills practice, reflection and discussion.  more...
Safe Lone Working instructor led traininggroup study and discussioncoursewareworkshop / seminar Small things account for big risks when you are working alone, particularly if the environment is 'off-site' and unknown to you. These risks need to be addressed in order to ensure the personal safety of lone workers. If you are a health visitor, care worker, taxi driver, meter reader, transport or delivery worker, emergency services or security worker, to name but a few, you will need to know  more...
From SuccessSystems, Inc.
Respectful Relationships (The Positive Approach To Ending Harassment & Discrimination In The Workplace!) instructor led training Merrily Archer, employment law attorney and former trial attorney for the EEOC explains the laws in her fun and folksy style and either Sam Lloyd or Tina Berthelot teaches what to do and how to do it to assure that interactions are perceived by others as appropriate and respectful. If you are seen as respectful you will not be accused of harassment or discrimination! This training has been used  more...
People Skills for Technical Professionals, Supervisors & Managers instructor led trainingworkshop / seminar Most supervisors, managers and technical professionals receive little or no interpersonal skills training in preparation for their jobs. Most of their time is actually devoted to dealing with people and American Management Association studies reveal that 75% of managers who are terminated are let go because of their difficulties with people! This "How To" training has been one of our most popular  more...
Handling Conflict With Skill instructor led trainingon-line e-learning cbt (computer based)Webinar ...conflicts and even minor conflicts can have a negative impact upon morale, communication, teamwork and productivity. Most people have a spontaneous response to conflict situations that only adds fuel to the fire! Learn new responses that will help you resolve conflict situations with win-win outcomes. You will learn how to identify quickly which of the 3 conflict roles others are playing and  more...
Communicate Effectively With Practically Anyone! instructor led trainingworkshop / seminarWebinar - 60 minutes Most people depend upon rapport happening accidentally and most have rapport only with a limited number of people. Learn how to create and maintain rapport with almost anyone in this practical and valuable seminar You will learn how to use "Blending" to make a connection quickly and how to recognize and match communication styles to assure effective, win-win interactions while building rapport and  more...
From Boston University Corporate Education Center
Facilitating JAD Sessions instructor led training ... work with customers/users, gather information and manage conflict. They will develop a complete and focused agenda that will help participants to achieve their goals. The program culminates in a mini JAD session. Who Should Attend IT Business Analysts and their managers What You Will Achieve  Hands on experience as you work in a team, performing the roles of Facilitator, Session Analyst  more...
From Business Training Works, Inc.
Conflict Resolution Training instructor led training Onsite training classes for groups. At this time we do not offer public courses where individuals can sign up to attend.  more...
From Affinity Consulting and Training Group
Managing Conflict & Resistance instructor led traininggroup study and discussionDVDworkshop / seminarDiSC Classic Profile ...e oftentimes come across as difficult because they handle conflict differently than we do. In fact, others approaches to conflict can often seem counterproductive, confusing, or even bizarre. This course provides managers with a simple, direct way to understand the different fears that drive much of the conflict and resistance they see. Through DiSC , managers learn their style of handling  more...
Improving Individual and Team Effectiveness instructor led traininggroup study and discussionDVDworkshop / seminarDiSC Classic Profile Think of the first team you were on.You probably quickly discovered that each person had a unique way of doing things. Sometimes team differences are easily accepted and laughed about, and may even complement each other. But too frequently teams find that those differences can also cause confusion, stagnation, or frustration. Only when people have a framework to make sense of their differences can  more...
Reducing Team Conflict instructor led traininggroup study and discussionDVDworkshop / seminarDiSC Classic Profile ...conflict. So why is it so pervasive, so enduring, and so difficult to resolve? One of the primary reasons is that we all have a natural instinct to see just one side of an issue: our own. Can this instinct be reshaped? Twenty-five years of DiSC training shows that it can. This is a simple but powerful program that helps individuals and groups develop the understanding and empathy to work  more...
From Entelechy, Inc.
Handling Challenging Situations instructor led trainingcoursewaretrain the trainer Handling Challenging Situations Overview If your job was easy, anyone could do it! You re constantly facing challenges — in fact, that s your JOB! This module helps you address some of the challenges you face in trying to balance company policies and procedures while resolving customer issues and providing a positive customer experience.  more...
From The Development Practice
Team Building instructor led trainingworkshop / seminarCoaching It is said that people working together in teams can achieve far more than the same people could working alone. Many of us however experience the opposite, with the interpersonal tensions stopping the team from being effective. We can help you identify what you need to do to develop the behaviours associated with highly successful teams.  more...
Managing Change instructor led trainingworkshop / seminarCoaching Change has been identified as one of the major sources of stress at work; and yet change is an essential part of keeping an organisation healthy and competitive. We can help you identify the steps you need to take to introduce change effectively.  more...
From Control SecurityLimited
BTEC Level 3 Award in the Delivery of Conflict instructor led trainingtrain the trainer BTEC Level 3 Award in the Delivery of Conflict Management Training Two mandatory core units: Principles and Practices of Conflict Management and Training Scenario-based Learning and Training in Conflict Management This is the programme you must complete to delievery conflict management training for SIA licencing . Please review our website :www.securitycourses.co.uk If you have any questions  more...
From Leadership Centre Canada
Fundamentals of Supervision instructor led traininggroup study and discussionworkshop / seminarInteractive Fundamentals of Supervision is a practical guide to help participants expand and enhance their basic supervisory skills. This innovative four module, 16-hour program focuses on effective communication, problem solving, conflict resolution and leadership.  more...
Fundamentals of Leadership instructor led traininggroup study and discussionworkshop / seminarInteractive Fundamentals of Leadership is a practical guide to help participants expand and enhance their leadership skills. The emphasis is on motivation, commitment, and sound decision making. This innovative four-session program focuses on effective communication, problem solving, conflict resolution and leadership.  more...
From Synergy Solutions International
Running Effective Meetings instructor led trainingon-line e-learning cbt (computer based)study at homecoursewareself directedworkshop / seminarclassroom instruction &/or web based Meetings are a part of everyday life for business people, teachers, all types of groups and associations. It is a chance for people to share information, learn from each other, and make decisions that will move a group forward. However, if meetings are not well planned or conducted, they can result in unnecessary conflict, lack of progress, and frustration on the part of group members, which can  more...
Symptoms of Troubled Teams & What to do About It instructor led trainingon-line e-learning cbt (computer based)study at homecoursewareself directedworkshop / seminarclassroom instruction &/or web based Teams provide interesting challenges for today's businesses. On the one hand, specialized resources and a fast-paced environment often make teamwork necessary in order to compete. However, in reality teams can often be more inefficient, draining time and effort as hidden agendas and conflict derail performance. Identifying symptoms that your team is in trouble and not functioning at peak  more...
From Blueprint Intelligence IT Training
Positive and Effective Conflict Management Skills (for the workplace) instructor led trainingInstructor led training session ... for this very special seminar on Positive and Effective Conflicts Management . At this specially organised event, you will discover how to do the following; Learn how to keep your cool with conflict management strategies that work Understand how to assert your position positively Learn how to handle difficult situations with confidence and poise Gain a lifetime of confidence  more...
From Boston University Corporate Education Center
Gateway Leadership Certificate Program instructor led training ... Module 2: Managing Interpersonal and Organizational Conflict (3 days) Conflict is a fact of life. There is good conflict and bad conflict. The key is to understand when either is present and then manage each appropriately. This module specializes in teaching the student how to a) diagnose the root cause of conflict (organizational, interpersonal or intrapersonal), b) build a plan  more...
Positive Assertive Management instructor led training If you have trouble saying "no," or feel that people do not really listen to you, this workshop is for you! It will empower you to state your case, resolve conflict, and negotiate positive outcomes - and give you fail-proof techniques to insure you will be heard.  more...
Understanding Managing Conflict instructor led training ...Conflict is a fact of life. By better understanding conflict and how it affects your working relationships, you can begin to make conflict work for you, not against you. This highly-interactive 3-day course will help you strengthen your ability to work creatively with all types of conflict and improve your effectiveness in interpersonal relationships and negotiations. Extensive resources for  more...
Managing Successful Negotiations instructor led training Whether knowingly or not, people negotiate everyday when they haggle over price, decide which movie to see, discuss the conditions of employment, or settle terms and conditions of a contract. The program is designed to help you acquire the necessary concepts, skills, and techniques to prepare for and conduct successful negotiations.  more...
From Calyptus Consulting Group
Communication and Interpersonal Skills instructor led traininggroup study and discussion This 2-day Communication and Interpersonal skills is highly interactive and participants will learn to improve their communication skills and change behaviors to create a people-oriented environment. The need to be receptive to new ideas and selling ideas to others will be highlighted. Participants will learn how to motivate others and build a successful team; give and receive constructive  more...
Conflict Management instructor led traininggroup study and discussion ...Conflict Management is highly interactive and focuses on improving conflict resolution skills. Participants will learn how to recognize conflict situations, and apply classic conflict-resolution strategies. We will explore how conflicts arise and discuss ways to maximize individual differences to build collaborative teams and productive relationships. Emphasis will be placed on how to recognize  more...
Customer Service Skills instructor led traininggroup study and discussion This 2-day Customer Service Skills program is highly interactive and participants will learn the importance of a customer-focused attitude, building relationships, and using positive language, voice/tone, projection, posture, and gestures. The organization's mission will be covered, and the keys to customer service will be employed. Hands on exercises will be used to demonstrate the appropriate  more...
From TrainingConnections.ORG
Managing Conflict instructor led training Being able to effectively manage conflict can often determine the success or failure of an organization. This practical managing conflict training will assist all employees in understanding and handling conflict situations within your organization  more...
From Transformational Thinking
Transformational Thinking Program instructor led training Thinking: Free Thinking Zones, Effective Thinkers, 2 Minute Mysteries, Linear Logic vs. Lateral Thinking, PMI, CAF & OPV,Decisions & Choice Perception: Making Connections, Increasing Awareness, Nature of Change, Inside Out Change, Tension Differential Factor, Human Spirit,Principles Solution Thinking: Processes, Problem Solving, Linear vs. Lateral Approach, Problem  more...
Transformational Thinking Workshops instructor led training The workshops: *Custom-designed for any type of organization. *Include dynamic thinking skills that you apply instantly to your organization s real-world situations. *In 4 hours your people learn to make better decisions. The Unique approach of our Workshops: *How to generate better ideas from the unique Free-Thinking Zones *The instant power of Lateral Thinking skills *How to become  more...
From Kirk Miller & Associates, Inc.
Advanced Conflict Management instructor led traininggroup study and discussioninteractive and experiential learning ...conflict is perhaps the largest reducible cost in organizations today. It is also probably the least acknowledged. It is estimated that more than 65% of performance problems result from strained relationships between employees, not from deficits in individual employees' skill or motivation. Interdependent workplace relationships are a fertile soil from which conflict can sprout.  more...
From Alliance Training and Consulting, Inc.
Handling People with Tact and Diplomacy instructor led training This is a course for career minded professionals who want to excel in the interpersonal and communication skills needed to build a positive / influencing image. Learn how to resolve conflict, project self confidence and gain an understanding of non-verbal communication types.  more...
The Basics of Team Building instructor led training This is a course for Managers/Supervisors who need to set rules to govern member behavior, team meetings, team structure and to orient new members. Gain a clear understanding of how to start and build a team and the key components in productive teams. Learn how to manage team conflict, overcome resistance, and establish effective training.  more...
From TrainersDirect
Management Skills for New Managers instructor led training ...or performance and give feedback Listening Skills and Conflict Management -Learn the impact of nonverbal, attending behaviors -Understand the difference between active and passive hearing -Practice active listening -Learn a method for managing conflicts -Understand the difference between aggressive, assertive, passive, and passive-aggressive behaviors Action Planning To set  more...
From Teamworks
Six Thinking Hats instructor led traininggroup study and discussion Six Thinking Hats is a proven process that reduces meeting times, resolves conflicts, enhances communication, increases meeting output, boosts creativity, and helps individuals and groups solve problems and make sound decisions. It is the foremost thinking and conflict resolution tool in the world.  more...
From Alliance Training and Consulting, Inc.
Conflict Management - Working Through Differences instructor led training Learn effective communication, delegation and motivation skills that will successfully change employee's behaviors and attitudes to enhance performance.  more...
From HRDFusion
Team Building instructor led traininggroup study and discussionworkshop / seminarAction learning, survey instruments HRDFusion offers Team Building programs designed to improve group performance and communication. Our programs focus on achieving clear outcomes as well as Myers-Briggs-based learning exercises.  more...
Communication Choices instructor led traininggroup study and discussionworkshop / seminartrain the trainerSkills practice Communication Choices is a fun, exciting and eminently practical 4 or 8-hour course that covers the key aspects of interpersonal communication in the 21st Century: listening, expression, conflict resolution, electronic communication and assertiveness. This seminar is available only to contracting clients. We do not offer public seminars.  more...
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