Conflict At Work - Training Resources

Leadership Workshops: MBTI Step-II,FIRO-B,360 feedback Improving Interpersonal Effectiveness: Workshop for Understanding Self and Others using MBTI (Myers-Briggs Type Indicator) Form M/Jung Type Indicator (JTI) Overview The Myers-Briggs Type Indicator is a self-report questionnaire designed to make Jung's theory of psychological types understandable and useful in everyday life. MBTI results identify valuable differences between normal, healthy  more...

Leadership Development and other corporate training programmes 1. Basic Supervisory Skills 2. Motivation How to Make Your Staff Top Performer 3. Managing Conflict 4. Team Building 5. Influencing Skills 6. The Seeds of Innovation Programme 7. Time Management and Cultivating Good Ethics For Juniors 8. Developing Clerical Expertise 9. Protocol and Social Etiquette 10. Presentation Skills 11. Altruistic Management 12. Organisational Behaviours and Dynamics  more...

Facilitation: Processes, Techniques and Logistics A highly interactive workshop designed to prepare you for certification by the International Association of Facilitators, and enter the field of facilitation as a practitioner. Be the FACILITATOR You Were Meant to Be: This workshop is the state-of-the art training that has made many facilitators so successful in their organizations or in their private practice. It provides full integration of  more...

The Process Consultant: FROM FACILITATION TO INTERVENTION A highly intensive and interactive 5 day program, providing experienced facilitators with the theory, skills and confidence to facilitate the process of large-scale changes and interventions. You Are Now Your Organization s or Your Client s Trouble-Shooter: You ve worked hard to perfect your skills as a person who can match the content of a situation with the how to s of managing it. This  more...

Defeating Conflict: STRATEGIES AND TACTICS A highly interactive three-day workshop designed to provide you with a broad range of tools by which to counter the effects of conflict in your organization. Conflict Costs Time and Money to Your Organization Conflict is everywhere, and we seem to have difficulty coping with it. In fact, in most cases we flee it. Once we understand that conflict is normal and should not be avoided, resolution  more...

# If You Can't See Them, How Can You Lead Them? Effectively Managing Global and Remote Teams Overview The modern workplace has changed dramatically. We can no longer assume that the people we are leading are in our same location or even our same time zone. Today, the workplace could be anywhere and it usually is. While technology has enabled us to work remotely, it doesn t solve all the challenges we face when leading remote individuals and building remote teams. Differences in  more...

New Manager Institute : Core Skills Development Series Overview Making the transition into the role of new manager requires specific skills and capabilities to ensure success even for seasoned professionals. Our New Manager Institute Core Skills Development Series provides invaluable training for: New managers who need foundational skills Existing managers wishing to refresh their knowledge and skills Managers new to your company to ensure they  more...

Working Remotely: How to Stay Connected and Effective Overview Remote workers face a completely different set of challenges than co-located ones. Opportunities for miscommunication abound, and anxiety arises about missing out on the natural networking and visibility that come with being in the office. How do you build relationships with peers and coworkers when you re not there to sign the group birthday cards? Successful remote leaders and workers  more...

Creating a Collaborative Culture: Improve Results by Pulling Together Overview Conflict between corporate departments is a hidden cost that drains organizational productivity and directly impacts the bottom line. Different functional areas are in the awkward position of competing for resources while depending on each other for support. Customer Service is frustrated with Sales, Operations is at war with HR, Marketing can t get Legal to approve the advertising it s  more...

Managing Issues, Problems and Crisis in the Workplace In the chaos and confusion of workplace issues, problems, and crises, it is difficult to keep a cool head and develop effective action plans that will de-escalate and resolve the situation rather than fuel the fires! CCR International s Conflict Diagnostics Model has proven to be effective in analyzing and assessing complex work issues to determine appropriate and effective intervention  more...

Constructive Conflict How might building the muscle for effective conflict strengthen your business? Pat systems of step by step how-to s will let you down. Conflict requires open awareness, receptivity, spontaneity, and discernment. These combine to effectively meet a surprise confrontation, or work as a process for formally negotiating a continuing problem. Fight, flight, or flow, we each define conflict  more...