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From Serebra Learning Corporation
Managing People : Resolving Team Conflicts on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The last few decades have seen a revolution in the way businesses operate. Companies now recognise that their people are their most precious asset. Today's manager needs leadership skills to shape people into effective working units ...called teams ...and lead them to success. Conflict between team members is inevitable as a team forms and grows. This course helps you act to resolve conflict more...
Employee Performance: Resolving Conflict on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Learn the strategies and tactics necessary for effective conflict resolution in Employee Performance: Resolving Conflict. You will be given the opportunity to create a more productive work environment by addressing conflict between another manager and yourself, between employees, and among team members. more...
Moving into Management Simulation on-line e-learning cbt (computer based) ...eir concerns and behaviors. You will also need to resolve conflict between team members. As a new manager, you will need to resist the temptation to continue doing your old job. When Sonya assigns your team to handle the launch of your company's newest electric car, you will need to effectively delegate the tasks involved, resisting the urge to do most of the work yourself. To ensure the more...
Documenting Discipline on-line e-learning cbt (computer based) ...y action in the workplace is a delicate matter. A serious conflict between manager and worker can give rise to a lengthy grievance procedure, or, at worst, legal action. Detailed disciplinary documents are the best defense when a manager's actions are called into question. Without these documents there may be no record of a worker's repeated infractions or failure to satisfy job requirements. more...
Employee Performance: Resolving Conflict on-line e-learning cbt (computer based) In "Employee Performance: Resolving Conflict " you will learn the strategies and tactics necessary for effective conflict resolution. You will be given the opportunity to create a more productive work environment by addressing conflict between another manager and yourself between employees and among team members.  more...
From 123-CBT Computer Based Training
Women in Leadership Developing a Leadership Path on-line e-learning cbt (computer based)cd rom ...ance Program representative because she is experiencing a conflict between the demands of her personal and professional lives. As a result, she feels frustrated and overwhelmed and believes that she is not fulfilling her personal and professional duties adequately. As an EAP counselor with a special interest in women's issues in the workplace, you must outline the steps Caroline can take to more...
Employee Performance Resolving Conflict on-line e-learning cbt (computer based)cd rom ...o create a more productive work environment by addressing conflict between another manager and yourself, between employees, and among team members. Learn To Examine many sources of conflict. Explore the harmful and beneficial sides of conflict. Use, identify, and address various conflict resolution more...
Team Management High Performance Teams on-line e-learning cbt (computer based)cd rom ...ict a positive experience. Resolve conflict between yourself and other team members. Perform team conflict resolution. Simulation Overview: In this simulation, you will help resolve conflicts that develop within your team as it discusses the development of the new product. You need to manage the conflict more...
Team Participation Resolving Conflict in Teams on-line e-learning cbt (computer based)cd rom ...m conflict. Explain how to resolve conflict between yourself and another team member. Use the six guidelines for handling opposition to your ideas. Simulation Overview: In this simulation, you are serving as part of a team to discuss ways to change how new accounts are assigned to Account Executives. The more...
Organizational Behavior Organizational Group Dynamics on-line e-learning cbt (computer based)cd rom ...e President of Operations, you've been asked to mediate a conflict between Deb and Paul that has arisen over sharing Elizabeth as a support person. You know from past interactions with the three of them that Deb is a ''Director,'' Paul is an ''Inquisitor,'' and Elizabeth is a ''Collaborator.'' Given their personality types, you must effectively lead them through the conflict management and more...



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