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Conflict Management Training Seminars and Classes

From Taylor Performance Solutions, Inc.

Managing Conflict

Understand the elements of conflict, recognize conflict management styles, tips for handling conflict, tips for avoiding conflict, enhance conflict management skills. 1/2 day for staff and additional 1/ 2 day for managers. more...

From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute

Managing Individuals and Groups in an Organisation

...diversity management and discouraging resonation 2.) Conflict Management In Organisation OBJECTIVES: - Demonstrate an understanding of the importance of understanding the perceptions of their role set; - Be able to identify the role segment5s of their role set - Distinguish between conflict and role conflict; - Distinguish between intrarole senders and intrarole senders; - more...

Executive Leadership and High Performance Team Management

...hips in autonomous work teams - Suggest how effective conflict management might enhance the lifespan of high productivity teams - Demonstrate the ability to place equity in the context of organisational reward - Demonstrate and understanding of the place of equity in the functioning of high productivity teams - Illustrate the role of the internal and external Organisational more...

From Calyptus Consulting Group

Conflict Management

...Conflict Management is highly interactive and focuses on improving conflict resolution skills. Participants will learn how to recognize conflict situations, and apply classic conflict-resolution strategies. We will explore how conflicts arise and discuss ways to maximize individual differences to build collaborative teams and productive relationships. Emphasis will be placed on how to recognize more...

Procurement Team Training

During this 1-day workshop participants will gain an understanding of how effective team work will help achieve strategic acquisition objectives; learn roles and responsibilities of team members; and have an opportunity to assess their own team and conflict management styles. Participants will learn the key elements to developing high performance teams; team goal and purpose setting; and how to more...

From Wintrac Inc.

Essential Project Skills for Teams The Challenge The project team is the engine that cranks out the work of the project. But they can do much more. By understanding the basics of defining a project plan and managing schedule, scope and risk, project team members can contribute more fully to the successful execution of projects. By applying Key interpersonal management skills, team members can manage or even prevent many of the more...

Conflict Management Conflict is inevitable, but if left unchecked it can be highly destructive within an organization. This program offers approaches that will help you identify and enhance the most important aspects of conflict resolution. Develop communication skills that support conflict prevention and practice tools that will end conflict in even the most difficult situations. When you feel that conflict has gone more...

Confrontation and Conflict Management Workshop In todaya ™s challenging work environment, individuals are encouraged to take responsibility and make individual contributions. Projects are often undertaken by cross-functional and multi-functional teams which afford many opportunities for creativity. However, there are also many occasions when disagreement and conflict cause frustration and reduce productivity. This workshop identifies more...

From Learning Technologies, Inc.

Sales Success

Relationship sales targets customer-focused sales skills that helps identify customer's needs and develop powerful solutions. We explore the selling cycle, how to match your style to your customer, and how to enhance basic communication skills (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on more...

Building A Strong Telecommuting Work Team

...urpose, goals, roles and responsibilities, communication, conflict management, participative leadership, and most of all, trust. In a virtual environment, these challenges are compounded by distance, technology, and even organizational culture. All too often we make the fatal assumption that technology can overcome the interpersonal challenges of a team environment. This program focuses on more...

Learning Technologies Consulting Services

Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can practice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your more...

Change Management

This highly interactive program focuses on how to increase resiliency, better manage transitions, and deal with imposed change. We frequently use one of several change style assessments to give participants insight into how they can better manage change and more effectively leverage their personal style (See Details Below). Every LTI classroom program is designed to achieve specific results more...

Effective Performance and Employee Management

Effective performance management requires an ability to successfully coach others, both in an annual review and on an ongoing basis. We explore how to prepare for and conduct discussions, and what to do to follow-up afterwards and how to help people operate at their maximum capacity (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your more...

Steps to Effective Delegation

One of the most challenging aspects of leadership is effective delegation, but this is also one of our most powerful tools for managing our time and developing others. We explore how to determine what to delegate and whom to delegate to. We also use a step-by-step delegation model that helps guide the delegation process (See Details Below). Every LTI classroom program is designed to achieve more...

Conflict Management

...conflict management is critical for both individual and team development. It is also a major cause of ineffective communication. We explore dealing with the emotional aspects of conflict, how to have difficult conversations, and what to do when things get ugly (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. more...

Developing a Successful Sales Team

Managing the sales process is one thing, managing sales people is another. Sales management focuses on how to manage sales people who are often remotely located. It also explores how to maximize individual and team potential while keeping communication open (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By more...

Essential Communication and Listening Skills for an Effective Workplace

Effective communication is an active process that requires both speaking and listening. Our ability to communicate is our most powerful tool for ensuring maximum team performance. We explore different communication styles, how to express yourself clearly, and how to listen to the real message behind the words. We also explore critical communication tools for both the individual and the team more...

Effective Coaching Skills

Effective coaching is a continuous process, not something you do just once a year. Here we focus on specific skills needed to be an effective manager or coach. We also explore a specific step-by step coaching process to help you maximize your coaching effectiveness (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business more...

Understanding and Managing Diversity

Taking advantage of the diversity in your team and company is critical to success in today s world. Our diversity programs focus on appreciating differences and better understanding different cultures. We also explore how to benefit from diversity rather than allowing it to build walls (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your more...

Interviewing Skills

Critical interviewing skills include how to effectively plan for an interview, how to build rapport, effective listening skills, and how to dig deeper using strategic questioning skills (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating more...

Giving and Receiving Feedback

Feedback is the cornerstone to almost every communication process. From tracking performance, to managing goals, our ability to give and solicit feedback is critical. We explore how to give feedback in an effective manner and how to receive feedback yourself. We explore a specific feedback process minimizes the fear and emotions often associated with difficult situations (See Details Below). more...

Essential Listening Skills

Listening is one of the most important communication skills we possess. Unfortunately, the ability to do it well does not come naturally. In our listening skills programs we focus on assessing how well you listen, different listening tips and techniques, and what non-verbals can tell you (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your more...

Classroom Sessions, Workshops, and Assessments

From Meirc Training and Consulting

Managing Conflict Power through Influence - Interpersonal Skills and Self Development

Define and understand sources of conflict. Resolve conflicts using different strategies. Identify their own personal conflict resolution style. Understand the different bases of power and how to change them. Apply influence and explore their relationships with others. Provide conflict management training for others. Turn arguments into discussions and create win-win resolutions. more...

Supervisory Skills - Leadership and Management

By the end of the program, participants will be able to: Comprehend the scope, nature and responsibility of the supervision role and the challenges this role places on them. Effectively communicate verbally and non-verbally with others. Acquire an understanding of their role as motivators. Identify their teamwork style and build an effective team. Practice professional techniques in providing more...

Managing Conflict Power through Influence - Training and Development

Supervisory Skills

Comprehend the scope, nature and responsibility of the supervision role and the challenges this role places on them. Effectively communicate verbally and non-verbally with others. Acquire an understanding of their role as motivators. Identify their teamwork style and build an effective team. Practice professional techniques in providing positive discipline. Use different skills in interpersonal more...

Managing Conflict Power through Influence

From Contacts Plus

Conflict Management

...t commitment and wasted resources. By taking a number of conflict management tools, techniques and theories and putting them into practical situations, this course aims to turn conflict into a productive force. Key Learning Objective and Outcomes: By the end of this program, participants will have been able to: Identify exactly what conflict is, why it arises and how it can be more...

From Tools 2 Succeed, Inc

Conflict Management Workshop When people work together, conflict is inevitable. How can we resolve conflicts so that everyone wins? In our fun and interactive workshop, you will learn: The causes of conflict To separate the problem from the person Five conflict management styles Ways to control nonverbal communication Fair vs. unfair fighting How to send a clear message more...

From AQumen

Enhanced Competency Improved Operational Skills at the Work Place Reputed and well managed companies are characterized by strong management. The most important quality required for such managers is to have clear overview and a holistic picture of the functioning of the organization. Frequently the pressures of the business need can create tension which, in turn, can lead to difficult situations. Many managers then find themselves faced with absenteeism, more...

From H2 Training & Consultancy Ltd

Dealing with Difficult Relationships at Work

Increasing numbers of people have to deal with difficult relationships at work. If the issue is left un-addressed, it is likely to cause severe stress, poor performance and declining morale. This H2 training will enable participants to deal more professionally, confidently and calmly with difficult encounters at work. It will provide explanations and practice of the essential skills needed to more...

From RapidBI Ltd

Ready made training content courses

Looking for a course, but it is not cost effective for you to put everyone on it? then why not look at our ready-to-use training materials. Everything you need including detailed trainers notes, participant handouts, certificates, ppt slides etc WRITTEN WITH YOU IN MIND These packs have been written with non-trainers in mind. Our trainers notes will take you step-by-step, page by page and more...

From Talent Tools

Conflict Dynamics Profile CDP Training - Melbourne A One-Day Class for HR, Development and Coaching Professionals Program Overview The Conflict Dynamics Profile (CDP) training class is a one-day program to enable HR, development and coaching professionals the opportunity to use the CDP in their work. more...

From Control Security Limited

Triplicate train the trainers program ...deliver training to adults and in community colleges. The Conflict management level 3 for deliverers of conflict management, this award is not just for those in the security industry, it is also very usefull for thos eof whom deliver to the health sector and other teaching professions and finally the Physical Intervention level 3 for deliverers. This is an approved programe that we are more...

BTEC Level 3 Award in the Delivery of Conflict

BTEC Level 3 Award in the Delivery of Conflict Management Training Two mandatory core units: Principles and Practices of Conflict Management and Training Scenario-based Learning and Training in Conflict Management This is the programme you must complete to delievery conflict management training for SIA licencing . Please review our website :www. securitycourses. co. uk If you have any more...

BTEC EDEXCEL LEVEL 2Door Supervisor Training Door Supervisor Training Level 2 Award in Door Supervision. Control Security Ltd has a team of Trainers with vast expertise in the Security Industry including Door Supervision. For the last few years there have been many changes in the security industry including the licensing of Door Supervisors and the improvement in training standards. Our Door Supervisors training use real scerinos that more...

BTEC Level 2 Control Security Ltd offer training in vehicle immobilisation once a month in a Central London Location for trainees within the wheel clamping industry. Courses are designed for people just starting out within the Wheel clamping industry of for people who may be returning to the industry. Who is the course for? For those currently working as a Wheel Clamping or those wishing to begin work as a more...

Edexcel Level 3 BTEC Award in the Delivery of Conflict Management This course is taught to people who will be provding Conflict mangement training to staff within the workplace . This is a requirement to teach the SIA conflict mangement section of the Door Supervisors Vehicle Immobilsation course and many more more...

From Cosensa Learning & Development Ltd

Managing Conflict in the Workplace Course Objectives: Conflict in the workplace can have a significant effect upon productivity, motivation and the retention of personnel. This highly participative programme analyses the types of conflict that occur and sets guidelines for managing those situations. By the end of this course, delegates will be able to use techniques that enable them to deal confidently with conflict, more...

From Beyond The Blue Ltd

Conflict Management and Resolution

...Conflict Management and Resolution is a course designed specifically to help candidates deal with conflict, aggression and violence they may face in their workplace. Workplace violence represents itself in many different forms and does not always mean physical violence, it includes; bulling, verbal aggression, threats and harassment. Workplace violence is estimated to cost organisations in more...

From Success Corporation

Managing Self in Conflict Situation- 2 Days Disagreements happen every day. It is an inevitable part of life, work and relationships. When disagreements build, conflict occurs. Avoiding a disagreement however does not make it go away. We need to respond appropriately and make decisions about what we are going to do about it. To manage conflict, we need to understand the way we currently act and then learn alternative ways of dealing with more...

From Last Minute Training

Contact Center Manager Certification Training ...ced stress by using a variety of proven assertiveness and conflict management techniques. * Enhance onea ™s effectiveness in leading and facilitating meetings for purposes of information exchange, decision-making, brainstorming, team-building, and customer-related topics, policies, and issues. * Delegate with more focus and confidence to achieve buy-in and commitment from others more...

Conflict Resolution Negotiating Win-Wins Having the ability to resolve conflict, negotiate and problem solve are an invaluable set of skills that all managers, team leaders and team members need to help build high performing, collaborative teams. This workshop provides all participants with a simple, direct way to understand the different fears that drive much of the conflict and resistance they see. Participants will gain more...

Conflict Management This workshop focuses on the application and practice of the skills necessary to: Identify conflict resolution styles, Choose an effective conflict resolution strategy, Provide negative feedback, Respond to criticism, Disagree diplomatically. more...

The Leadership Grid Program Throughout a 40 hour session, teams of 5 7 participants work to achieve high quality team dynamics. Consensus based decision making, conflict management, candid communication & continuous improvement through critique. more...

From Treeline Training, Inc.

Conflict Resolution This program offers approaches that will help you identify and enhance the most important aspects of conflict resolution. Develop communication skills that support conflict prevention and practice tools that will end conflict in even the most difficult situations. When you feel that conflict has gone beyond your means, this program offers the benefits of using a third party, as well as procedures more...

From Corporate Coach Group

Conflict Management Training

Some managers do not manage conflict very well. Instead, they sometimes mismanage conflict and make the situation worse. Conflict in a team is inevitable and could even be beneficial, but only if it is managed according to correct principles. On this course, you will learn exactly how to handle conflict situations and difficult people. The purpose of the training is to help managers interact more...

From TrainersDirect

Resolving Conflict - Strategies for Improving Communication and Building Relationships

This seminar is only offered as On-Site Training and will be conducted at the location of your choice for up to 20 participants. ---------------------------------------------------------- Length: 3 days Number of Participants: Up to 20 Materials: Notebooks and handouts provided Business performance improvement depends on making and supporting better decisions. Decisions can be more...

From Matrix Mindset Pty Ltd

NLP Practitioner Certification Training

Accelerated NLP Practitioner Certification Training Course: 7 days or 130 hours flexible. We now offer modulised weekend trainings An individual without information cannot take responsibility; an individual who is given information cannot help but take responsibility Jan Carlzon Attend our fun and interactive NLP Training Seminar & become Certified as a NLP Practitioner! Learn the more...

From Pearlcatchers Ltd

Dealing Positively with Conflict

Do you shy away from conflict, leaving issues unresolved? Do you lack understanding and confidence in the face of conflict? Do you waste valuable time fire fighting disagreements between colleagues? If you answered yes to any of these, then you might need to learn more about curing conflict . Conflict is not always a bad thing but can become problematic if it gets out of hand. Managing more...

From Centre for Creative Thinking

Conflict Management ...t cause conflicts in the workplace a Apply appropriate conflict management strategy when handling conflicts@Work a Apply appropriate influencing strategies to win peoplea ™s support and commitment. a Develop and apply specific action plans when managing people with difficult behaviour. a Apply the key EQ competencies in their course of work. COURSE OUTLINE: a Causes of more...

From Interaction Management Associates

Dealing With Difficult People

Tired of difficult people ruining your day? This full-day course will provide you with new tools to better manage difficult people, such as employees, clients, disputants and family. This course provides an overview of the theory and practice of negotiation in difficult situations and/ or where emotions are volatile. Topics include power imbalances, apology and forgiveness, impasse strategies more...

From BodhiH Training Solutions

Leadership Training Front-line junior level managers ...eople Skills a Basic etiquettes a Team building and conflict management a Time/ Stress management a Sales team management All our corporate training programs are customized to the clientsa ™ requirements. For more information contact: BodhiH Training Solutions 262, 2nd Floor, T. C. Palya Main Road, Hoysala Nagar, Off Banaswadi Outer Ring Road Bangalore a 560 016, more...

Leadership Training Middle and Senior level managers ...ivation strategies a Developing corporate culture a Conflict management a Emotional intelligence All our corporate training programs are customized to the clientsa requirements. For more information contact: BodhiH Training Solutions 262, 2nd Floor, T. C. Palya Main Road, Hoysala Nagar, Off Banaswadi Outer Ring Road Bangalore a 560 016, India Ph: ++91 80 3249 3101 / more...

From Courage Speaks, LLC

Powerful Communication Skills When you speak, do people listen? Develop the ability and confidence to speak up and be heard. Your ability to communicate is key to your career and personal relationships. Learn what it takes to communicate assertively and get results! Manage emotions and confront conflicts with confidence. Be able to deliver feedback and respond to criticism with grace and strength. Project a professional more...

From MotivatedMinds, Inc

Team Coaching Teams exist to produce results. The nature and measure of results vary from team to team, yet ultimately all teams are evaluated on their ability to produce results over time. Team coaching is a dynamic process that helps teams strengthen and sustain performance by equipping them with practical skills and tools to generate positive engagement and neutralize negativity. Ideal for leaders more...

From ALE Associates Ltd

Hospitality sector training ...alification or as part of induction training Award in Conflict Management Duration One day a Helps staff to avoid and manage conflict within their work environment a Designed in conjunction with conflict management specialists in the licensed retail sectorAward in Customer and Drinks Service (Licensed Hospitality) Duration 10 guided learning hours a Provides candidates more...

From Marigold Consulting

The Art of Conflict Management in the Workplace Conflict in the workplace is inevitable. This seminar explores productive ways to diffuse workplace conflict. Topics covered include understanding the basic sources of workplace conflict, dealing with vertical and horizontal conflict, understanding the role personality types play in resolving conflict, using humor to diffuse volatile solutions, and understanding the value of employee assistance more...

From The Training Experts Ltd

Managing Conflict ...ng ever increasing levels of aggression in the workplace, conflict management is vital. This course focuses on equipping the delegate with the skills to cope effectively when conflicts occurs, and be able to reduce the likelihood of it arising in the first place. Using a variety of training methods, this course is designed to be highly informative, interactive and relevant to the more...

From Mobile Technical Institute

Cultivating a Culture of Teamwork

...his seminar emphasizes different strategies for effective conflict management, and is designed to provide attendees with practical suggestions for improving the way they deal with conflict in the workplace. Just because people are employed by the same company does not mean that they see themselves as a team or that they engage in teamwork. Working together is not the same thing as teamwork. more...

From HRO Consulting (Shanghai) Co., Ltd.

Conflict Management Skills ...en people. - Understand conflict patterns and learn conflict management strategies; - Improve your conflict management skills; - Handle disagreements constructively. The course is highly interactive - your concerns and questions will be addressed with top priority! Learning Objectives and Training Content: - Understand the different types and sources of conflicts; - Learn more...

From Titan Defence Services

BTEC Level 3 Close Protection Operative Bodyguard ... for close protection operations Know how to apply conflict management techniques while providing close protection In addition to the minimum requirements for the SIA licence Titan Services will also cover the following areas giving the student the ability and confidence to seek employment in the security industry. Team Walking Formations Vehicle Formations more...

From Linx Training - SIA Security Training courses from 90

SIA Door Supervision

...try, Unit 2 Working as a Security Door Supervisor, Unit 3 Conflict Management for the Private Security Industry Unit 4 Physical Inervention Skills for the Private Security Industry. Course assessment and Duration SIA Door Supervisor course will be assessed by 3 multiple choice exams. Course is usually run over 3 consecutive days. Book online now or call 020 8622 3742 to speak to an more...

From Titan Defence Services

Hostile Environment Close Protection Operative Training HECPO PSD ...ures for Close Protection Operations Know How to Apply Conflict Management Techniques While Providing Close Protection Personal Safety/ Security (Travel-Residence-Hotel) Abduction-Kidnap-Hostage Taking-Illegal Detention Vehicle Preparation-Convoys-Checkpoints-Safety Equipment Ballistics Awareness, High/ Low velocity a Crack/ Thump Direct/ Indirect Weapons, more...

From Adventure Zone

Communication Skills This OBT module uses adventure activities to highlight the various aspects of communications within a team which lead to conflicts or bottlenecks. These communications could be vertical or lateral. This program ensures that the participants are aware of the the causes and effects of good and bad communication skills. more...

From Ice-Training

Conflict Management

...Conflict Management courses are bespoke to the needs of the client. Whether the role is a front line security position, confrontational situations at airport check in desk for example or simply operating in an environment where there is likely be anti social behaviour - this course will be tailored to suit the specific needs of your organisation. The course is typically run over two days more...

From Next Levels Consulting

Conflict Management ...e Thinking a Manage Emotions -Role of Communication in Conflict Management -Control Your Emotions before they Control You -Seeing the Other Side a Disagreeing Constructively -Creating an Effective Atmosphere -Neutralizing Emotions a Setting Ground Rules -Choosing the Time and Place -Creating a Mutual Understanding a What Do I Want? a What Do They Want? a What Do We Want? more...

Coaching for Managers ...on performance appraisal settings, as well as in cases of conflict management and when there is a need to improve an employeea ™s declining performance. By the end of the program, you will be able to: -Identify coaching contexts, principles -Understand coaching values -Understand how is this new a coachinga different from the old one -Understanding the Nature of Change & possible more...

From GET LICENSED - UK's Largest SIA Licence Training Provider

SIA Licence Door Supervisor Training

...e to follow procedures for emergency situations UNIT 3 Conflict Management for the Private Security Industry Guided Learning Hours: 8 Learning Outcomes LO1: Understand the principles of conflict management appropriate to their role LO2: Understand how to recognise, assess and reduce risk in conflict situations LO3: Understand how to communicate effectively in emotive more...

From Integrated Safety Associates

SIA Door Supervisors

Under the Private Security Industry Authority Act 2001, all individuals wishing to work in the private security industry must undertake a recognised qualificationbefore applying for a licence. The Level 2 Award in Door Supervision has been developed to meet the requirements of the Security Industry Authority (SIA). It is based on the relevant SIA Specifications for Learning and Qualifications more...

From Dana Mediation Institute, Inc

Certification in Mediating Workplace Conflict

Choose 1-day, 2-day, 3-day, and 5-day options within each course, from Managerial Mediation to Advanced Professional Mediation, with Trainer Certification option. For individuals in professional roles that require skills in conflict management and resolution such as human resources, employee relations, ombuds, and other staff support functions. Also for mediators, consultants, ADR attorneys, more...

From Turning Point Management Consultants Pvt. Ltd.

Team Effectiveness

6 different trainings and workshops are conducted to enhanced your teams and small groups to perform to its fullest performance capacity. Develop competencies that are essential for achieving peak performance as group - team excellence Variety of Training programs offered by Turning Point Management Consultants Team building Effective team behavior Conflict management more...

From PSNL Business Solutions

Management Leadership Skills Development Workshops 2011 PSNL Business Solutions is focused on working with you to meet this need for skills development in your organization in a practical way that delivers measurable positive impact to your business through specific skills development programs. Based on our understanding of Adult Learning, the Nigerian market and working relationships with professionals in the Learning & Development field, we have more...

From Projacs International

Conrad Grebel University College at the University of Waterloo in Cooperation with PROJACS presents Certificate Program in Conf Conrad Grebel University College at the University of Waterloo in Cooperation with PROJACS presents Certificate Program in Conflict Management for Project and Contract Managers (CMC Workshops 1, 2, 3, 4, 5, 6) Cairo 5-28 more...

From Team Training Services

IOSH Working Safely ...y * IOSH Working Safely * Maybo Communication & Conflict Management * CIEH Principles of Manual Handling * CIEH Principles of COSHH * CIEH Intermediate Cert in Supervising Health & Safety * CIEH Level 3 Award in Risk Assessment Principles and Practice Security Operations Courses * SIA Door Supervision (including Conflict Management) * SIA more...

From PsyAsia International

Managing conflict at work Training Course

Workplaces are full of conflict. Conflict occurs between team members, between those of different teams and departments, between management and lower level staff and between the front-line and the external environment - the client/ customer. This one-day event tackles conflict and provides attendees with a toolbox of skills for reducing, managing and negotiating conflict. The course has been more...

From PROSEC Consultancy Limited

EDEXCEL Level 2 BTEC Award in Door Supervision

... of 2 units :- * Unit 1 - Door Supervision * Unit 2 - Conflict Management and Communication. Key Areas * The role of door supervisors * Customer care * Social skills * Licensing law * Health & safety at work * First aid * Fire safety * Emergencies and emergency procedures * Drugs * Searches * Refusing entry * Eviction * Use of force * Offensive weapons * Arrest * Scene more...

From Excel Thru Learning

Leading for Success ...r Team The Nature of Conflict a Whata ™s Your Conflict Management Style? a Conflict Management a A Behavioural Model a Conflict Resolution Steps Helping Employees Through Change a The Change Process Strategic Time Management a Test of Time a Strategic Delegation a Prioritization a The Importance of Planning a Where Should Your Time Be Spent a more...

Conflict Is Not Your Enemy ...t in You? a Anger and Conflict a Conflict Traps Conflict Management Styles a Determining Your Conflict Management Style a How Do I Act in Conflict? The Conflict Resolution Process a Diplomacy and Tact During Conflict a Taking the Emotion Out of the Conflict a The Four Step Process a Conflict Resolution Worksheet Conducting the Conflict Conversation a ABCa more...

From Case Western Reserve University - Executive Education

Beyond Conflict Management Transforming Conversations and Relationships Apr 18 2012 Conflict is natural and inevitable in all human systems. Whether at a personal or professional level, conflict can be challenging and detrimental to relationships and productivity. When faced and handled well, however, conflict can be a motor for positive change and a source of creativity and renewal. Our view of conflict determines, to a large extent, whether or not a creative solution will be more...

From Trainyoucan CC

Supervisor Key Skills Training Provider :Trainyoucan Website :www. trainyoucan. co. za Email address :info@trainyoucan. co. za Telephone no. :031 312 7019 Programme Details Name :Supervisor Key Skills Training venue :Trainyoucan Office , Morningside Durban Accredited :Programme not Seta Accredited Cost :R1200. 00 -Minimum experience of 14 days in a Supervisor Level. -No other experience required for entry level. more...

From Louise Phipps Senft & Associates, Baltimore Mediation

20 Hour Mediation Training Certificated 20-hour mediation and conflict transformation and resolution theory and skills course with a focus on mediator self awareness and third party intervention, which may be used to satisfy the requirements of the Maryland Circuit Court, the Board of Social Work Examiners and other groups or associations. The course emphasizes the following: Understanding theory and practice as more...

From Global Strategic Management Solutions, Inc

Dealing with Conflict Workshop DCI

A conflict assessment and training program designed to teach the skills necessary to consistently turn conflict into productive opportunities. Benefits Participants learn to solve conflict problems by negotiating for a win/ win conclusion instead of a win/ lose. By using skills learned in Dealing with Conflict, organizations will see more proactive problem solving and less conflict more...

From Segullah and Company Limited

Conflict Management - Working Through Differences Resolving disputes and disagreements can help harness the passion that drives conflict and put it to good use for a more productive, positive, and less stressful workplace. Through practical examples and realistic scenarios, participants learn to diagnose the cause of conflict and how to use proven techniques to resolve differences, reduce the potential for continued conflict, and build more...

From Strategic Consulting Partners

Conflict Resolution and Managing Team Dynamics Bring out the best in even the most difficult people by learning how to communicate with them. Participant will learn constructive methods to influence situational outcomes. Participants will learn the process of diffusing tense situations. Leaders will learn how to manage conflict in their team for improved performance. We will be using an HRDQ Conflict Inventory Assessment tool for individuals more...

From People Skills Institute

ChangeWorks ChangeWorks! is a truly unique training experience which goes far beyond the scope of typical change management programs. Rather than focusing on traditional goal setting and strategic planning activities at the executive level, ChangeWorks! turns its attention to the individuals who must make those changes happen, the managers charged with the responsibility of implementation. While other more...

From Nucleus Executive Training

Corporate Training Hyderabad ...Team Building Module-14: Interpersonal relationships and Conflict Management Module-15: Developing and maintaining diversity and cultural harmony Training Process: - Step 1: Pre-training questionnaire (2 weeks before) Step 2: Online-psychometric tests(1 week before) Step 3: Training Step 4: Training evaluation (After 2 months) A few other corporate management trainings we conduct more...

From Infopace Management Pvt Ltd

Change Management -managing people during change Infopace Management Pvt Ltd Presents Change Management The current change that is engulfing every industry with market volatility, rules being made and broken on almost daily basis, we are witnessing unprecedented churn that will bring in new breed of start ups and many of the old will sink. Many more even in the fortune 500 may not live to exist in the next 5 years. This is not to be more...

From VKG Associates, Inc

Technology and Critical Business Skills Training VKG Associates, Inc.'s Critical Business Skills training programs include: - Courtesy in the Government - Listening Skills - Proofreading and Editing - Better Office Skills and Services - Basic Filing - Women and Self-Esteem - Organizing Your Workspace - Office Automation - Grammar Review - Performance Appraisal - Curriculum Development - Character Education - Assertiveness more...

From Persona International

In-House Freelance Soft Skills Trainers Development Program a Level 1 a Initiating the Trainer a Trainera s Kick-Off Training This workshop is designed to help the individual who is nota or at least not yeta a professional trainer. The focus is on the supervisor, manager or brand new trainer who has been asked to present or train a group of individualsa a task for which he or she has little prior experience. This a on the joba training can more...

From Affinity Consulting and Training Group

Managing Conflict & Resistance

Working with so-called difficult employees can be one of a manager's biggest headaches. People oftentimes come across as difficult because they handle conflict differently than we do. In fact, others approaches to conflict can often seem counterproductive, confusing, or even bizarre. This course provides managers with a simple, direct way to understand the different fears that drive much of the more...

Reducing Team Conflict

Few of us like conflict. So why is it so pervasive, so enduring, and so difficult to resolve? One of the primary reasons is that we all have a natural instinct to see just one side of an issue: our own. Can this instinct be reshaped? Twenty-five years of DiSC training shows that it can. This is a simple but powerful program that helps individuals and groups develop the understanding and empathy more...

From T & T Training, LLC

Managing Conflict a Conflict is natural and effective if navigated properly. It is unrealistic to think there is no conflict. If we are offering our thoughts, there will be disagreements. But how do we make those disagreements productive and effective? It's by learning some key skills to navigating through conflict. Those skills involve: Understanding the relationship between conflict and the organization more...

From Mega Yield Management Consultancy

List of training programs ...provement 7. Change Management 8. Cheese Experience 9. Conflict Management 10. Creative Problem Solving & Decision Making 11. Cycle Time Management 12. Effective People Management 13. Effective Communication Skills 14. Effective Functioning of DCC 15. Effective Negotiation Skills 16. Effective Person 17. Effective Presentation Skills 18. Employee Productivity & Development 19. Gage more...

From Dr Rick Goodman

Conflict Management Conflict comes in all shapes and sizes. Regardless of whether we enjoy it, dealing with conflict is a part of life. And how we handle conflict determines whether it is a positive or negative experience for us. To be successful at work, you must be able to effectively confront conflict head-on. If you don't learn to master the art of managing conflict, you could risk hurting your career success, more...

From POWER Optimism, LLC

Leadership with a Positive Edge

There is a new paradigm for leadership that sustains businesses in a down economy and helps them stand out among competitors. The key is to lead with a focus on positive expectations. In this highly engaging training, participants will delve into strategies that move beyond the general notions of just think positive. Using her innovative process, Dana shows how to cultivate aown positive attitude more...

From Showsec

SIA Level 2 Award in Door Supervision and Level 2 Award in CCTV ... Private Security Industry Working as a Door Supervisor Conflict Management Physical Intervention Level 2 Award in CCTV which is a 4 day course Working in the Private Security Industry Working in CCTV Operation Practical CCTV Operation Upon the completion of the course, all candidates will receive their certificates in Level 2 Door Supervision and the cost of the course includes the more...

From Kwapele Learning & Consulting (Pty) Ltd

People managment for School Principals 1. 1 Definition of Mentoring 3 1. 2 What Is Coaching Then? 4 1. 3 The Relation Between Coaching And Mentoring 5 1. 4 Benefits of Mentoring and Coaching 6 1. 5 Key Components of a Successful Mentorship Programme 7 2. Leadership and Supervisory Skills a How to take your organisation to greater heights. 14 2. 2 Some Secrets of Inspirational Leadership 14 3. Management skills. How to develop more...

From Blueprint Training Solutions

Close Protection Body Guarding Training ...dilemmas a Venue based security a Communication and conflict management skills The training scenarios will give you the opportunity to practice the skills and knowledge that you have gained throughout the course in a realistic but safe environment prior to heading out into the field as a Close Protection Officer. Cost 999 ILA accepted (www. ilascotland. org. uk) Venue Bath more...

From The Koenig Group

Managing Conflict in the Workplace Managing Conflict in the Workplace By The Koenig Group tom@koeniggroup. net How to Handle Conflict and Confrontation Learn a positive approach that takes the stress, anxiety and frustration out of dealing with disagreements and conflict. If you dread confrontation, chances are you could be paying a heavy price, at the expense of your career success your personal happiness and more...

From Seven People Systems Pvt. Ltd

DISC Certification - Certified Professional Behavioural Analyst Target Training International USA ABOUT DISC DISC measures observable behavior and emotions. Behaviors are considered to be the a howa of your life and are apparent in the things you do and how you act. DISC is the language of people watching, or observing behaviour and emotions. This certification comes from Target Training International, USA a one of the leading providers of DISC and other assessment tools. PROGRAM more...

From Grow Wings And Fly Professional Development Training

Conflict Management

... work relationships and fostering a productive workplace. CONFLICT MANAGEMENT helps improve interpersonal, communication, and mediation skills. The course introduces you to the three phases of conflict and conflict resolution: Pre-conflict, Conflict and Post-conflict. Several exercises and case studies throughout give the lessons relevance and practical application in the real world. You will more...

Practical project management

...ts, CPM scheduling, and activity duration compression and conflict management. Students will also learn how to optimize project activities, estimate costs, control project changes, measure project performance, use project performance reports, accommodate change, control the project schedule and budget, and close a project. The course exercises are designed to take the student from initiation to more...

Stress Management Productivity

Course duration: 1 day a Highly interactive Avoid burning out by managing personal stress in the workplace begins with understanding the key factors of stress, its history, impact on our work live balance and the relationship we have with it. Only with awareness can the journey to change begin. Participants will be able to: Recognize signs, triggers, conflict situations and sources of more...

From Erudite Adventure

Leadership program The program is for the manager level executives on the SCORE coaching model clubbed adventure and outbound team building activities. the number participants are 30. The program is focused on Strategy, Clear goals and communication, ownership, trust conflict management and problem solving , Accepting Challenge delegation and decision making. more...

From LSL Consultancy

Management Training ...fferent topics such as: - Cross cultural management - Conflict management - Dealing with difficult people - Dealing with resistance in change - Dealing with your superior - Delegating successfully - Feedback loop - High performance leadership - Influencing people - Interview skills - Make good decisions - Managing people - Managing productive meetings - Motivating people - New more...

From Dynamis Education Centre

SIA Door Supervisor Security Guarding The course is designed to meet all requirements laid down by the SIA (Security Industry Authority) and enables all candidates that successfully complete and pass the course, to apply for an official SIA Door Supervisor Licence. As an approved SIA Contractor, the Dynamis programme is delivered by accredited and experienced training personnel in order to ensure quality and maximise success rates. more...

From Vantage Corporate Education

Difficult Conversations - Communicating for Results When faced with a difficult conversation in the workplace, people tend to do one of two things a they either take no action and avoid the conversation, or they approach the conversation ineffectively. Both options lead to negative results: * Weakened relationships * Damaged team morale * Damaged credibility Given the bottom-line impacts, addressing this more...

From Just ONE Recruitment and Training Limited

Managing Conflict Aggression Violence The aim of this course is to give childcare (Particularly in the learning sector) staff a greater understanding of the reasons young people demonstrate specific negative behaviours including self injury, physical violence and the damaging of property. The course looks to improve staff skill/ knknowledge in helping young people manage those behaviours whilst at the same time ensuring staff more...

From Syslogy Consultancy

Corporate Software Training Soft-Skills Training Foreign Language Training ...lls * Global Etiquette * Decision Making * Conflict Management * Essentials of Teamwork * Supervisory Management * Stress Management * Dealing with difficult people * Interviewing skills * Train the trainer We specialize in providing the Gurus for the following technologies: 1) Language &Technology * Application Development more...

From Peoplesmart Softskills Incorporation

Softskills & Personal Development Taining Program

...f group into a team Intra/ Inter group dynamics Conflict management Assessment of Team based projects ATTITUDINAL SKILLS Positive Thinking Building self esteem & Confidence building Success principles Character Foundation People smart program MODULES FOR IInd YEAR STUDENTS 2 DAYS Proactive ness Effective communication Problem more...

From Achilles UK

BII National Certificate for Door Supervisors

Achilles UK offers SIA approved training courses to those looking to work as Security Guards or Door Supervisors. Once you have completed the course you will be fully qualified and able to apply for your SIA license. As part of your Achilles UK training course we will obtain your SIA license application form and assist you with completion. Remember, results are available 24 hours after your more...

From JEM Business Solutions

Managing Interpersonal Conflict

To stay competitive, high performance organizations realize they must effectively manage the interpersonal conflict that occurs among their employees. High Performance organizations are dedicated to developing employee skills needed to meet the challenges of the ever changing marketplace. more...

Managing Organizational Conflict

To increase high performance, managers must lay the foundation for dealing with, and working through conflict. Managers need to have the essential knowledge about causes of conflict, types of difficult people, and strategies for preventing and managing conflict with them. This module will motivate managers to set goals and define actions for developing and enhancing their current conflict more...

From SineWave Consultancy

CONFLICT MANAGEMENT

Issues covered under this one-day program include: 1.Understanding Conflict 2.Why Conflict Management? 3.The Advantages and Disadvantages of Conflict 4.Tools of Conflict Management. more...

From blue concept training

Public sector workers conflict training

... a global decrease in resources, public sector staff need conflict management skills more than ever. Through the 'public sector partnership agreement' we are able to deliver training programmes at subsidised rates. Please contact us for more details. The 'public sector partnership agreement' subsidised rates do not apply to open courses. Typical participants include: Housing & benefits more...

Conflict Management Skills for dealing with customers

...conflict management training benefits individuals and teams who have to deal with conflict and difficult people in the workplace. We adapt our training to meet the specific customer issues and the needs of participants. During the course we will work with participants to develop bespoke solutions for real-life situations. We learn very early in our development as human beings various ways to more...

Lone worker training

Examples of lone workers and roles that this training is suitable Visiting clients homes. When having to deny people money, claims advisors can risk conflict and physical injury. Engineers go into lonely places (e.g. blocks of flats to do routine maintenance). Sometimes staffing levels mean areas are single manned by staff who are exposed to the public are at some risk of conflict, more...

From Achilles UK

Physical Intervention

The Physical Intervention course demonstrates techniques in the context of using reasonable force in the United Kingdom. By attending and successfully completing this one day programme delegates learn and practice Physical Intervention techniques for use in: Self defence Defence of others Escort, eviction and arrest We recommend that the delegate has received formal conflict management more...

From Easy Management of Aggression Ltd

Training in the Management of Violence and Aggression

EMA Ltd provides nationally recognised training to organisations large and small anywhere within the UK. We can tailor our training to the needs of your organisation to ensure that your staff are competent in the areas that are beneficial to your organisations needs. We can provide outstanding training programs to your staff at all levels. EMA is innovative in its approach to teaching, focusing more...

From Arcadia Alive Ltd

Conflict Management Skills

...conflict management course benefits individuals and teams who have to deal with conflict and difficult people in their workplace. The course is modularised to adapt to the needs of participants who may be dealing with conflict from either external customers, internal customers or within their team. It is a highly practical course and participants learn through a range of training approaches more...

From Blueprint Intelligence IT Training

Positive and Effective Conflict Management Skills (for the workplace)

...w to do the following; Learn how to keep your cool with conflict management strategies that work Understand how to assert your position positively Learn how to handle difficult situations with confidence and poise Gain a lifetime of confidence management skills in one day Learn how to diffuse fustration and unresolved resentment Understand how to deal with difficult people without more...

From Kirk Miller & Associates, Inc.

Advanced Conflict Management

Unmanaged employee conflict is perhaps the largest reducible cost in organizations today. It is also probably the least acknowledged. It is estimated that more than 65% of performance problems result from strained relationships between employees, not from deficits in individual employees' skill or motivation. Interdependent workplace relationships are a fertile soil from which conflict can more...

From Alliance Training and Consulting, Inc.

Conflict Management - Working Through Differences

Learn effective communication, delegation and motivation skills that will successfully change employee's behaviors and attitudes to enhance performance. more...

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