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From Impact Factory
Conflict Management Course




...Conflict Management Course has a mixture of theory and practical exercises designed to create more effective outcomes.
There are few fantasies in life that are more potent than the "if only" ones. And there are few "if only" fantasies that are as strong as "If only he/ she weren't so bloody difficult then my life would be so much better."
This conflict management course helps you
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Conflict Management Skills Training




...Conflict Management Course has a mixture of theory and practical exercises designed to create more effective outcomes.
There are few fantasies in life that are more potent than the "if only" ones. And there are few "if only" fantasies that are as strong as "If only he/ she weren't so bloody difficult then my life would be so much better."
This conflict management course helps you
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From A2Z Security Group
Training the Conflict Management Trainer









...Conflict Management Trainer qualification. One of only 2 nationally recognised trainer qualifications for Conflict Management Trainers.
Successful delegates on this course will be awarded the BTEC Award in Conflict Management Training, one of the SIA approved qualifications. This course is also ideal for anyone who wishes to gain a formal qualification in Conflict Management Training.
The
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From Learning Technologies, Inc.
Sales Success



Relationship sales targets customer-focused sales skills that helps identify customer's needs and develop powerful solutions. We explore the selling cycle, how to match your style to your customer, and how to enhance basic communication skills (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on
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Building A Strong Telecommuting Work Team



...urpose, goals, roles and responsibilities, communication, conflict management, participative leadership, and most of all, trust. In a virtual environment, these challenges are compounded by distance, technology, and even organizational culture. All too often we make the fatal assumption that technology can overcome the interpersonal challenges of a team environment.
This program focuses on
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Learning Technologies Consulting Services



Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can practice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your
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Change Management



This highly interactive program focuses on how to increase resiliency, better manage transitions, and deal with imposed change. We frequently use one of several change style assessments to give participants insight into how they can better manage change and more effectively leverage their personal style (See Details Below).
Every LTI classroom program is designed to achieve specific results
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Effective Performance and Employee Management



Effective performance management requires an ability to successfully coach others, both in an annual review and on an ongoing basis. We explore how to prepare for and conduct discussions, and what to do to follow-up afterwards and how to help people operate at their maximum capacity (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your
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Steps to Effective Delegation



One of the most challenging aspects of leadership is effective delegation, but this is also one of our most powerful tools for managing our time and developing others. We explore how to determine what to delegate and whom to delegate to. We also use a step-by-step delegation model that helps guide the delegation process (See Details Below).
Every LTI classroom program is designed to achieve
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Conflict Management



...conflict management is critical for both individual and team development. It is also a major cause of ineffective communication. We explore dealing with the emotional aspects of conflict, how to have difficult conversations, and what to do when things get ugly (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs.
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Developing a Successful Sales Team



Managing the sales process is one thing, managing sales people is another. Sales management focuses on how to manage sales people who are often remotely located. It also explores how to maximize individual and team potential while keeping communication open (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By
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Essential Communication and Listening Skills for an Effective Workplace



Effective communication is an active process that requires both speaking and listening. Our ability to communicate is our most powerful tool for ensuring maximum team performance. We explore different communication styles, how to express yourself clearly, and how to listen to the real message behind the words. We also explore critical communication tools for both the individual and the team
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Effective Coaching Skills



Effective coaching is a continuous process, not something you do just once a year. Here we focus on specific skills needed to be an effective manager or coach. We also explore a specific step-by step coaching process to help you maximize your coaching effectiveness (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business
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Understanding and Managing Diversity



Taking advantage of the diversity in your team and company is critical to success in today s world. Our diversity programs focus on appreciating differences and better understanding different cultures. We also explore how to benefit from diversity rather than allowing it to build walls (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your
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Interviewing Skills



Critical interviewing skills include how to effectively plan for an interview, how to build rapport, effective listening skills, and how to dig deeper using strategic questioning skills (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating
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Giving and Receiving Feedback



Feedback is the cornerstone to almost every communication process. From tracking performance, to managing goals, our ability to give and solicit feedback is critical. We explore how to give feedback in an effective manner and how to receive feedback yourself. We explore a specific feedback process minimizes the fear and emotions often associated with difficult situations (See Details Below).
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Essential Listening Skills



Listening is one of the most important communication skills we possess. Unfortunately, the ability to do it well does not come naturally. In our listening skills programs we focus on assessing how well you listen, different listening tips and techniques, and what non-verbals can tell you (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your
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Classroom Sessions, Workshops, and Assessments



Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can practice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your
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From Contacts Plus
Conflict Management

...t commitment and wasted resources.
By taking a number of conflict management tools, techniques and theories and putting them into practical situations, this course aims to turn conflict into a productive force.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Identify exactly what conflict is, why it arises and how it can be
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From H2 Training & Consultancy Ltd
Dealing with Difficult Relationships at Work


Increasing numbers of people have to deal with difficult relationships at work. If the issue is left un-addressed, it is likely to cause severe stress, poor performance and declining morale. This H2 training will enable participants to deal more professionally, confidently and calmly with difficult encounters at work. It will provide explanations and practice of the essential skills needed to
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From ABC Coaching and Counselling Services
Reducing couple conflict with CENT Therapy



This course will consist of a PowerPoint presentation, followed by questions/ answers/ discussion, on how couple conflict typically emerges, and how to manage and modify it, or reduce it to manageable levels. The focus is on what the individual sufferer can do, and not on 'how to counsel them'.
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From Beyond The Blue Ltd
Conflict Management and Resolution





...Conflict Management and Resolution is a course designed specifically to help candidates deal with conflict, aggression and violence they may face in their workplace. Workplace violence represents itself in many different forms and does not always mean physical violence, it includes; bulling, verbal aggression, threats and harassment.
Workplace violence is estimated to cost organisations in
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From Taylor Performance Solutions, Inc.
Managing Conflict
Understand the elements of conflict, recognize
conflict management styles, tips for handling
conflict, tips for avoiding conflict, enhance
conflict management skills.1/2 day for staff and
additional 1/2 day for managers.
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From Last Minute Training
The Leadership Grid Program
Throughout a 40 hour session, teams of 5 7 participants work to achieve high quality team dynamics. Consensus based decision making, conflict management, candid communication & continuous improvement through critique.
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Contact Center Manager Certification Training
...ced stress by using a variety of proven assertiveness and conflict management techniques.
* Enhance onea s effectiveness in leading and facilitating meetings for purposes of information exchange, decision-making, brainstorming, team-building, and customer-related topics, policies, and issues.
* Delegate with more focus and confidence to achieve buy-in and commitment from others and
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From Matrix Mindset Pty Ltd
NLP Practitioner Certification Training






Accelerated NLP Practitioner Certification
Training Course: 7 days or 130 hours flexible.
We now offer modulised weekend trainings
An individual without information cannot take responsibility;
an individual who is given information cannot help
but take responsibility Jan Carlzon
Attend our fun and interactive NLP Training Seminar & become Certified as a NLP Practitioner!
Learn the
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From BodhiH Training Solutions
Leadership Training Front-line junior level managers
...eople Skills
a Basic etiquettes
a Team building and conflict management
a Time/ Stress management
a Sales team management
All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
Hoysala Nagar, Off Banaswadi Outer Ring Road
Bangalore a 560 016, India
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Leadership Training Middle and Senior level managers
...ivation strategies
a Developing corporate culture
a Conflict management
a Emotional intelligence
All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
Hoysala Nagar, Off Banaswadi Outer Ring Road
Bangalore a 560 016, India
Ph: ++91 80 3249 3101 /
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From Corporate Coach Group
Conflict Management Training




Some managers do not manage conflict very well. Instead, they sometimes mismanage conflict and make the situation worse. Conflict in a team is inevitable and could even be beneficial, but only if it is managed according to correct principles. On this course, you will learn exactly how to handle conflict situations and difficult people.
The purpose of the training is to help managers interact
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From Treeline Training, Inc.
Conflict Resolution
This program offers approaches that will help you identify and enhance the most important aspects of conflict resolution. Develop communication skills that support conflict prevention and practice tools that will end conflict in even the most difficult situations. When you feel that conflict has gone beyond your means, this program offers the benefits of using a third party, as well as procedures
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From Centre for Creative Thinking
Conflict Management
...t cause conflicts in the workplace
a Apply appropriate conflict management strategy when handling conflicts@Work
a Apply appropriate influencing strategies to win peoplea s support and commitment.
a Develop and apply specific action plans when managing people with difficult behaviour.
a Apply the key EQ competencies in their course of work.
COURSE OUTLINE:
a Causes of conflict
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From MotivatedMinds, Inc
Team Coaching
Teams exist to produce results. The nature and measure of results vary from team to team, yet ultimately all teams are evaluated on their ability to produce results over time.
Team coaching is a dynamic process that helps teams strengthen and sustain performance by equipping them with practical skills and tools to generate positive engagement and neutralize negativity.
Ideal for leaders
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The Genius Inside Coaching Program
The Genius Inside Coaching Program
The Path to Your Natural Power
a This program helped me refine my a Inner Gamea which gave me clarity, focus and higher levels of confidence. Proper coordination of my talents allowed me to take some big leaps - I now have an incredible job where my strengths are highly valued and provides a passionate life that Ia m energized about every day."
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From NA Human Resource Solutions
NAHRS training schedule
- Training Needs Identification
- Assessment/Development Centre
- Employee Engagement
- Manpower Development
- Personality Development
- Emotional Intelligence
- Creative Problem Solving
- Active Listening
- Basic Counseling Skills for Managers
- Assertiveness
- Sensitivity Training
- Time Management & Goal Setting
- Interpersonal Communication
- Performance Feedback
- Interpersonal Relations &
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From Mobile Technical Institute
Cultivating a Culture of Teamwork

...his seminar emphasizes different strategies for effective conflict management, and is designed to provide attendees with practical suggestions for improving the way they deal with conflict in the workplace.
Just because people are employed by the same company does not mean that they see themselves as a team or that they engage in teamwork. Working together is not the same thing as teamwork.
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From Icon Consultancy & Education Ltd
NCDS SIA National Certificate for Door Supervisors
...egal aspect of the job role. Secondly, the course covers Conflict Management. Prevention of conflict must be the primary aim of every Door Supervisor but the Managment of Conflict, when it occurs, is critical.
Candidates will be required to take two examinations over the four day period and must pass both in order to receive the National Certificate for Door Supervisors. Holding this
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Conflict Management
...Conflict Management courses are bespoke to the needs of the client.
Whether the role is a front line security position, confrontational situations at airport check in desk for example or simply operating in an environment where there is likely be anti social behaviour - this course will be tailored to suit the specific needs of your organisation.
The course is typically run over two days
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From PsyAsia International
Managing conflict at work Training Course


Workplaces are full of conflict. Conflict occurs between team members, between those of different teams and departments, between management and lower level staff and between the front-line and the external environment - the client/ customer. This one-day event tackles conflict and provides attendees with a toolbox of skills for reducing, managing and negotiating conflict.
The course has been
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From in_cr_ove
Conflict Management
Conflict is a part of almost every interpersonal relationship.
Managing conflict is important if the relationship is to be long-lasting and rewarding.
In organisational settings workplace conflict and interpersonal discord can do more harm than is obvious. Successful organisations have mastered the technique of problem solving and minimising conflict among its people
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From Infopace Management Pvt Ltd
Change Management -managing people during change
Infopace Management Pvt Ltd Presents
Change Management
The current change that is engulfing every industry with market volatility, rules being made and broken on almost daily basis, we are witnessing unprecedented churn that will bring in new breed of start ups and many of the old will sink. Many more even in the fortune 500 may not live to exist in the next 5 years. This is not to be
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From Turning Point Management Consultants Pvt. Ltd.
Team Effectiveness


6 different trainings and workshops are conducted to enhanced your teams and small groups to perform to its fullest performance capacity. Develop competencies that are essential for achieving peak performance as group - team excellence
Variety of Training programs offered by Turning Point Management Consultants
Team building
Effective team behavior
Conflict management
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From VKG Associates, Inc
Technology and Critical Business Skills Training
VKG Associates, Inc.'s
Critical Business Skills training programs include:
- Courtesy in the Government
- Listening Skills
- Proofreading and Editing
- Better Office Skills and Services
- Basic Filing
- Women and Self-Esteem
- Organizing Your Workspace
- Office Automation
- Grammar Review
- Performance Appraisal
- Curriculum Development
- Character Education
- Assertiveness
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From Persona International
In-House Freelance Soft Skills Trainers Development Program
a Level 1 a Initiating the Trainer a Trainera s Kick-Off Training
This workshop is designed to help the individual who is nota or at least not yeta a professional trainer. The focus is on the supervisor, manager or brand new trainer who has been asked to present or train a group of individualsa a task for which he or she has little prior experience. This a on the joba training can
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From Pearlcatchers Ltd
Dealing Positively with Conflict



Do you shy away from conflict, leaving issues unresolved? Do you lack understanding and confidence in the face of conflict? Do you waste valuable time fire fighting disagreements between colleagues? If you answered yes to any of these, then you might need to learn more about curing conflict .
Conflict is not always a bad thing but can become problematic if it gets out of hand. Managing
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From Wintrac Inc.
Confrontation and Conflict Management Workshop
In todaya s challenging work environment, individuals are encouraged to take responsibility and make individual contributions. Projects are often undertaken by cross-functional and multi-functional teams which afford many opportunities for creativity. However, there are also many occasions when disagreement and conflict cause frustration and reduce productivity. This workshop identifies
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From Vantage Corporate Education
Difficult Conversations - Communicating for Results
When faced with a difficult conversation in the workplace, people tend to do one of two things a they either take no action and avoid the conversation, or they approach the conversation ineffectively. Both options lead to negative results:
*
Weakened relationships
*
Damaged team morale
*
Damaged credibility
Given the bottom-line impacts, addressing this
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From Control SecurityLimited
Edexcel Level 3 BTEC Award in the Delivery of Conflict Management
This course is taught to people who will be provding Conflict mangement training to staff within the workplace . This is a requirement to teach the SIA conflict mangement section of the Door Supervisors Vehicle Immobilsation course and many more
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From Just ONE Recruitment and Training Limited
Managing Conflict Aggression Violence
The aim of this course is to give childcare (Particularly in the learning sector) staff a greater understanding of the reasons young people demonstrate specific negative behaviours including self injury, physical violence and the damaging of property. The course looks to improve staff skill/ knknowledge in helping young people manage those behaviours whilst at the same time ensuring staff
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From Syslogy Consultancy
Corporate Software Training Soft-Skills Training Foreign Language Training
...lls
* Global Etiquette
* Decision Making
* Conflict Management
* Essentials of Teamwork
* Supervisory Management
* Stress Management
* Dealing with difficult people
* Interviewing skills
* Train the trainer
We specialize in providing the Gurus for the following technologies:
1) Language &Technology
* Application Development
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From Peoplesmart Softskills Incorporation
Softskills & Personal Development Taining Program



...f group into a team
Intra/ Inter group dynamics
Conflict management
Assessment of Team based projects
ATTITUDINAL SKILLS
Positive Thinking
Building self esteem & Confidence building
Success principles
Character Foundation
People smart program MODULES FOR IInd YEAR STUDENTS 2 DAYS
Proactive ness
Effective communication
Problem
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From Achilles UK
BII National Certificate for Door Supervisors
Achilles UK offers SIA approved training courses to those looking to work as Security Guards or Door Supervisors. Once you have completed the course you will be fully qualified and able to apply for your SIA license.
As part of your Achilles UK training course we will obtain your SIA license application form and assist you with completion. Remember, results are available 24 hours after your
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From JEM Business Solutions
Managing Interpersonal Conflict
To stay competitive, high performance organizations realize they must effectively manage the interpersonal conflict that occurs among their employees. High Performance organizations are dedicated to developing employee skills needed to meet the challenges of the ever changing marketplace.
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Managing Organizational Conflict
To increase high performance, managers must lay the foundation for dealing with, and working through conflict. Managers need to have the essential knowledge about causes of conflict, types of difficult people, and strategies for preventing and managing conflict with them.
This module will motivate managers to set goals and define actions for developing and enhancing their current conflict
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From Mercian Security & Training Solutions Ltd
EDEXCEL Level 2 BTEC Award in Door Supervision

... of 2 units :-
* Unit 1 - Door Supervision
* Unit 2 - Conflict Management and Communication.
Key Areas
* The role of door supervisors
* Customer care
* Social skills
* Licensing law
* Health & safety at work
* First aid
* Fire safety
* Emergencies and emergency procedures
* Drugs
* Searches
* Refusing entry
* Eviction
* Use of force
* Offensive weapons
* Arrest
* Scene
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From SineWave Consultancy
CONFLICT MANAGEMENT
Issues covered under this one-day program include:
1.Understanding Conflict
2.Why Conflict Management?
3.The Advantages and Disadvantages of Conflict
4.Tools of Conflict Management.
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From blue concept training
Public sector workers conflict training

... a global decrease in resources, public sector staff need conflict management skills more than ever.
Through the 'public sector partnership agreement' we are able to deliver training programmes at subsidised rates. Please contact us for more details. The 'public sector partnership agreement' subsidised rates do not apply to open courses.
Typical participants include: Housing & benefits
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Conflict Management Skills for dealing with customers
...conflict management training benefits individuals and teams who have to deal with conflict and difficult people in the workplace. We adapt our training to meet the specific customer issues and the needs of participants. During the course we will work with participants to develop bespoke solutions for real-life situations.
We learn very early in our development as human beings various ways to
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Lone worker training
Examples of lone workers and roles that this training is suitable
Visiting clients homes.
When having to deny people money, claims advisors can risk conflict and physical injury.
Engineers go into lonely places (e.g. blocks of flats to do routine maintenance).
Sometimes staffing levels mean areas are single manned by staff who are exposed to the public are at some risk of conflict,
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From Achilles UK
Physical Intervention

The Physical Intervention course demonstrates techniques in the context of using reasonable force in the United Kingdom. By attending and successfully completing this one day programme delegates learn and practice Physical Intervention techniques for use in:
Self defence
Defence of others
Escort, eviction and arrest
We recommend that the delegate has received formal conflict management
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From Easy Management of Aggression Ltd
Training in the Management of Violence and Aggression
EMA Ltd provides nationally recognised training to organisations large and small anywhere within the UK. We can tailor our training to the needs of your organisation to ensure that your staff are competent in the areas that are beneficial to your organisations needs.
We can provide outstanding training programs to your staff at all levels. EMA is innovative in its approach to teaching, focusing
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From TrainersDirect
Resolving Conflict: Strategies for Improving Communication and Building Relationships
On-Site Training Only
Length: 3 days
Number of Participants: Up to 20
Materials: Notebooks and handouts provided
Business performance improvement depends on making and supporting better decisions. Decisions can be made by either one person or a team. The vast majority of decisions are implemented by teams. To maximize the impact of these decisions, we want to maximize the contribution each
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From Arcadia Alive Ltd
Conflict Management Skills



...conflict management course benefits individuals and teams who have to deal with conflict and difficult people in their workplace. The course is modularised to adapt to the needs of participants who may be dealing with conflict from either external customers, internal customers or within their team.
It is a highly practical course and participants learn through a range of training approaches
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From Affinity Consulting and Training Group
Managing Conflict & Resistance




Working with so-called difficult employees can be one of a manager's biggest headaches.
People oftentimes come across as difficult because they handle conflict differently than
we do. In fact, others approaches to conflict can often seem counterproductive,
confusing, or even bizarre. This course provides managers with a simple, direct way to
understand the different fears that drive much of the
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Reducing Team Conflict




Few of us like conflict. So why is it so pervasive, so enduring, and so difficult to resolve?
One of the primary reasons is that we all have a natural instinct to see just one side of an
issue: our own. Can this instinct be reshaped?
Twenty-five years of DiSC training shows that it can. This is a simple but powerful program that helps individuals and groups develop the understanding and empathy
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From The Development Practice
Managing Change


Change has been identified as one of the major sources of stress at work; and yet change is an essential part of keeping an organisation healthy and competitive. We can help you identify the steps you need to take to introduce change effectively.
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From Control SecurityLimited
BTEC Level 3 Award in the Delivery of Conflict

BTEC Level 3 Award in the Delivery of Conflict
Management Training
Two mandatory core units:
Principles and Practices of Conflict Management and Training
Scenario-based Learning and Training in Conflict Management
This is the programme you must complete to delievery conflict management training for SIA licencing .
Please review our website :www.securitycourses.co.uk
If you have any questions
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From Blueprint Intelligence IT Training
Positive and Effective Conflict Management Skills (for the workplace)

...w to do the following;
Learn how to keep your cool with conflict management strategies that work
Understand how to assert your position positively
Learn how to handle difficult situations with confidence and poise
Gain a lifetime of confidence management skills in one day
Learn how to diffuse fustration and unresolved resentment
Understand how to deal with difficult people without
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From Calyptus Consulting Group
Conflict Management

...Conflict Management is highly interactive and focuses on improving conflict resolution skills. Participants will learn how to recognize conflict situations, and apply classic conflict-resolution strategies. We will explore how conflicts arise and discuss ways to maximize individual differences to build collaborative teams and productive relationships. Emphasis will be placed on how to recognize
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From Transformational Thinking
Transformational Thinking Workshops
The workshops:
*Custom-designed for any type of organization.
*Include dynamic thinking skills that you apply instantly to your organization s real-world situations.
*In 4 hours your people learn to make better decisions.
The Unique approach of our Workshops:
*How to generate better ideas from the unique Free-Thinking Zones
*The instant power of Lateral Thinking skills
*How to become
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From Kirk Miller & Associates, Inc.
Advanced Conflict Management


Unmanaged employee conflict is perhaps the largest reducible cost in organizations today. It is also probably the least acknowledged.
It is estimated that more than 65% of performance problems result from strained relationships between employees, not from deficits in individual employees' skill or motivation. Interdependent workplace relationships are a fertile soil from which conflict can
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From TrainersDirect
Management Skills for New Managers
...or performance and give feedback
Listening Skills and Conflict Management
-Learn the impact of nonverbal, attending behaviors
-Understand the difference between active and passive hearing
-Practice active listening
-Learn a method for managing conflicts
-Understand the difference between aggressive, assertive, passive, and passive-aggressive behaviors
Action Planning
To set
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From Alliance Training and Consulting, Inc.
Conflict Management - Working Through Differences
Learn effective communication, delegation and motivation skills that will successfully change employee's behaviors and attitudes to enhance performance.
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From Calyptus Consulting Group
Procurement Team Training

During this 1-day workshop participants will gain an understanding of how effective team work will help achieve strategic acquisition objectives; learn roles and responsibilities of team members; and have an opportunity to assess their own team and conflict management styles. Participants will learn the key elements to developing high performance teams; team goal and purpose setting; and how to
more...
