Instructor Led Conflict Management Training in Canada
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From Last Minute Training
Contact Center Manager Certification Training
...ced stress by using a variety of proven assertiveness and conflict management techniques.
* Enhance onea ™s effectiveness in leading and facilitating meetings for purposes of information exchange, decision-making, brainstorming, team-building, and customer-related topics, policies, and issues.
* Delegate with more focus and confidence to achieve buy-in and commitment from others
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Conflict Resolution Negotiating Win-Wins
Having the ability to resolve conflict, negotiate and problem solve are an invaluable set of skills that all managers, team leaders and team members need to help build high performing, collaborative teams. This workshop provides all participants with a simple, direct way to understand the different fears that drive much of the conflict and resistance they see.
Participants will gain
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Conflict Management
This workshop focuses on the application and practice of the skills necessary to: Identify conflict resolution styles, Choose an effective conflict resolution strategy, Provide negative feedback, Respond to criticism, Disagree diplomatically.
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The Leadership Grid Program
Throughout a 40 hour session, teams of 5 7 participants work to achieve high quality team dynamics. Consensus based decision making, conflict management, candid communication & continuous improvement through critique.
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From MotivatedMinds, Inc
Team Coaching
Teams exist to produce results. The nature and measure of results vary from team to team, yet ultimately all teams are evaluated on their ability to produce results over time.
Team coaching is a dynamic process that helps teams strengthen and sustain performance by equipping them with practical skills and tools to generate positive engagement and neutralize negativity.
Ideal for leaders
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From Excel Thru Learning
Leading for Success
...r Team
The Nature of Conflict
a Whata ™s Your Conflict Management Style?
a Conflict Management a A Behavioural Model
a Conflict Resolution Steps
Helping Employees Through Change
a The Change Process
Strategic Time Management
a Test of Time
a Strategic Delegation
a Prioritization
a The Importance of Planning
a Where Should Your Time Be Spent
a
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Conflict Is Not Your Enemy
...t in You?
a Anger and Conflict
a Conflict Traps
Conflict Management Styles
a Determining Your Conflict Management Style
a How Do I Act in Conflict?
The Conflict Resolution Process
a Diplomacy and Tact During Conflict
a Taking the Emotion Out of the Conflict
a The Four Step Process
a Conflict Resolution Worksheet
Conducting the Conflict Conversation
a ABCa
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From Affinity Consulting and Training Group
Managing Conflict & Resistance
Working with so-called difficult employees can be one of a manager's biggest headaches.
People oftentimes come across as difficult because they handle conflict differently than
we do. In fact, others approaches to conflict can often seem counterproductive,
confusing, or even bizarre. This course provides managers with a simple, direct way to
understand the different fears that drive much of the
more...
Working with so-called difficult employees can be one of a manager's biggest headaches.
People oftentimes come across as difficult because they handle conflict differently than
we do. In fact, others approaches to conflict can often seem counterproductive,
confusing, or even bizarre. This course provides managers with a simple, direct way to
understand the different fears that drive much of the
more...
Reducing Team Conflict
Few of us like conflict. So why is it so pervasive, so enduring, and so difficult to resolve?
One of the primary reasons is that we all have a natural instinct to see just one side of an
issue: our own. Can this instinct be reshaped?
Twenty-five years of DiSC training shows that it can. This is a simple but powerful program that helps individuals and groups develop the understanding and empathy
more...
Few of us like conflict. So why is it so pervasive, so enduring, and so difficult to resolve?
One of the primary reasons is that we all have a natural instinct to see just one side of an
issue: our own. Can this instinct be reshaped?
Twenty-five years of DiSC training shows that it can. This is a simple but powerful program that helps individuals and groups develop the understanding and empathy
more...
