Instructor Led Conflict Management Training Classes in United Kingdom

BII National Certificate for Door Supervisors The BIIAB Level 2 National Certificate for Door Supervisors qualification is a 4 day course which enables delegates to apply for a Security Industry Authority (SIA) license upon successful completion. This qualification is specifically aimed at any person wanting to work as a: * Door Supervisors * Security Guards * Retail Security Officers * Event Stewards  more...

Training the Security Trainer Aim To provide candidates wanting to deliver training courses with a qualification they need to meet requirements for teachers and trainers. Successful delegates will be awarded the City and Guilds 7303 Award in Preparing to Teach in the Lifelong Learning Sector. (This qualification is one of those which will be required by all teachers/trainers working with adult learners from 1st September  more...

Training the Conflict Management Trainer ...Conflict Management Trainer qualification. One of only 2 nationally recognised trainer qualifications for Conflict Management Trainers. Successful delegates on this course will be awarded the BTEC Award in Conflict Management Training, one of the SIA approved qualifications. This course is also ideal for anyone who wishes to gain a formal qualification in Conflict Management Training. The  more...

BTEC Certificate in Door Supervision Door Supervisor Award issued by BTEC. This course leads to one of the qualifications accepted by the Security Industry Authority (SIA) as the training requirement for a Door Supervisor Licence to Operate. The course is delivered over 4 days with two, one hour written assessments at the end of it. Students will learn: roles and responsibilities of a door supervisor, law relating to door  more...

BTEC Award for Security Guards Security Guarding qualification for security officers, event stewards, key holders, dog handlers. This course leads to one of the qualifications approved by the Security Industry Authority (SIA) as evidence of training for a Security Officer applying for a Licence to Operate. The course content includes: duties and responsibilities of a security officer; customer care skills; communication  more...

Dealing Positively with Conflict Do you shy away from conflict, leaving issues unresolved? Do you lack understanding and confidence in the face of conflict? Do you waste valuable time fire fighting disagreements between colleagues? If you answered yes to any of these, then you might need to learn more about curing conflict . Conflict is not always a bad thing but can become problematic if it gets out of hand. Managing  more...

Public sector workers conflict training ... a global decrease in resources, public sector staff need conflict management skills more than ever. Through the 'public sector partnership agreement' we are able to deliver training programmes at subsidised rates. Please contact us for more details. The 'public sector partnership agreement' subsidised rates do not apply to open courses. Typical participants include: Housing & benefits  more...

Conflict Management Skills for dealing with customers ...conflict management training benefits individuals and teams who have to deal with conflict and difficult people in the workplace. We adapt our training to meet the specific customer issues and the needs of participants. During the course we will work with participants to develop bespoke solutions for real-life situations. We learn very early in our development as human beings various ways to  more...

Lone worker training Examples of lone workers and roles that this training is suitable Visiting clients homes. When having to deny people money, claims advisors can risk conflict and physical injury. Engineers go into lonely places (e.g. blocks of flats to do routine maintenance). Sometimes staffing levels mean areas are single manned by staff who are exposed to the public are at some risk of conflict,  more...

Physical Intervention The Physical Intervention course demonstrates techniques in the context of using reasonable force in the United Kingdom. By attending and successfully completing this one day programme delegates learn and practice Physical Intervention techniques for use in: Self defence Defence of others Escort, eviction and arrest We recommend that the delegate has received formal conflict management  more...

Training in the Management of Violence and Aggression EMA Ltd provides nationally recognised training to organisations large and small anywhere within the UK. We can tailor our training to the needs of your organisation to ensure that your staff are competent in the areas that are beneficial to your organisations needs. We can provide outstanding training programs to your staff at all levels. EMA is innovative in its approach to teaching, focusing  more...

Conflict Management Skills ...conflict management course benefits individuals and teams who have to deal with conflict and difficult people in their workplace. The course is modularised to adapt to the needs of participants who may be dealing with conflict from either external customers, internal customers or within their team. It is a highly practical course and participants learn through a range of training approaches  more...

Managing Change Change has been identified as one of the major sources of stress at work; and yet change is an essential part of keeping an organisation healthy and competitive. We can help you identify the steps you need to take to introduce change effectively.  more...

BTEC Level 3 Award in the Delivery of Conflict BTEC Level 3 Award in the Delivery of Conflict Management Training Two mandatory core units: Principles and Practices of Conflict Management and Training Scenario-based Learning and Training in Conflict Management This is the programme you must complete to delievery conflict management training for SIA licencing . Please review our website :www.securitycourses.co.uk If you have any questions  more...

Conflict Management ...Conflict Management courses are bespoke to the needs of the client. Whether the role is a front line security position, confrontational situations at airport check in desk for example or simply operating in an environment where there is likely be anti social behaviour - this course will be tailored to suit the specific needs of your organisation. The course is typically run over two days and  more...

NCDS SIA National Certificate for Door Supervisors ...egal aspect of the job role. Secondly, the course covers Conflict Management. Prevention of conflict must be the primary aim of every Door Supervisor but the Managment of Conflict, when it occurs, is critical. Candidates will be required to take two examinations over the four day period and must pass both in order to receive the National Certificate for Door Supervisors. Holding this  more...

Positive and Effective Conflict Management Skills (for the workplace) ...w to do the following; Learn how to keep your cool with conflict management strategies that work Understand how to assert your position positively Learn how to handle difficult situations with confidence and poise Gain a lifetime of confidence management skills in one day Learn how to diffuse fustration and unresolved resentment Understand how to deal with difficult people without  more...