Instructor Led Conflict On The Phone Training
Conflict On The Phone Training Provider? - Tell us about your Training!
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 instructor-led class |
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 group study |
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From JCS Computer
Timeslips Advanced
800/ 475-1047 Available in Missour, Michigan, Illinois
Training Outline
This course is ideal for the person who has had some experience with the basic features of Timeslips. This training will discuss some of the more advanced features, such as, custom fields, reports and custom reporting, template clients, categories, replacement slips, client funds, security and some new features
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800/ 475-1047 Available in Missour, Michigan, Illinois
Training Outline
This course is ideal for the person who has had some experience with the basic features of Timeslips. This training will discuss some of the more advanced features, such as, custom fields, reports and custom reporting, template clients, categories, replacement slips, client funds, security and some new features
more...
From Cosensa Learning & Development Ltd
Managing difficult situations on the telephone
Course Objectives:
This course is designed to help delegates reduce resistance and potential conflict when they are talking to people on the telephone. Delegates will learn how they can use these situations to their advantage to develop their relationship with a customer and control situations in order to achieve a positive outcome whilst on the phone.
Contents:
By the end of the session
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From Asktenali.com
Communication Workshop
Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.
Asktenali. com is your perfect choice for your
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Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.
Asktenali. com is your perfect choice for your
more...
From Courage Speaks, LLC
How to Deal with Difficult Demanding Customers Amazing Phone and In-Person Strategies
November 18 9 AM - Noon Bellevue
MASTER THE SECRETS TO DEALING WITH DIFFICULT, DEMANDING CUSTOMERS
Reduce frustration, and know what to say when.
Handle challenging situations while delivering excellent service.
If you work in customer service, government agencies, or call centers, you may find yourself faced with challenging, difficult, frustrated or just plain rude people daily. Learn
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Dealing with Difficult Demanding People Amazing Phone and In-Person Strategies
MASTER THE SECRETS TO DEALING WITH DIFFICULT, DEMANDING CUSTOMERS
Reduce frustration, and know what to say when.
Handle challenging situations while delivering excellent service.
If you work in customer service, government agencies, or call centers, you may find yourself faced with challenging, difficult, frustrated or just plain rude people daily. Learn what it takes to handle them
more...
From StrategyWorks
Executive Coaching
WHY EXECUTIVE COACHING?
Executive coaching assists people to achieve their full potential and is driven by the needs of the client. Executive coaching is most effective when used to help individuals address specific professional development issues that occur in the workplace. We specialize in coaching client facing executives and managers around effective performance and business communication
more...
WHY EXECUTIVE COACHING?
Executive coaching assists people to achieve their full potential and is driven by the needs of the client. Executive coaching is most effective when used to help individuals address specific professional development issues that occur in the workplace. We specialize in coaching client facing executives and managers around effective performance and business communication
more...
From NLP Centre of Excellence ltd
NLP Practitioner
NLP Practitioner Coach Training Certification
The NLP Practitioner Coach Course with Jimmy Petruzzi
The NLP Practitioner Coach Training is an 16 day course studied over a series of 8 weekends held one weekend a month or can be studied as a a Fast Tracka 10 day full time course. The course will provide the successful participant with an internationally recognized certificate to practice NLP
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From Arcadia Alive Ltd
Handling Conflict on the Phone
This course benefits individuals and teams who have to respond to 'external' or 'internal' customers over the phone. It equips participants with the understanding and ability to manage conflict and difficult situations on the phone.
This is a practical course, participants learn through a range of training approaches including short demonstrations, skills practice, reflection and discussion.
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This course benefits individuals and teams who have to respond to 'external' or 'internal' customers over the phone. It equips participants with the understanding and ability to manage conflict and difficult situations on the phone.
This is a practical course, participants learn through a range of training approaches including short demonstrations, skills practice, reflection and discussion.
more...
