Instructor Led Conflict On The Phone Training - Training Resources
Conflict On The Phone Training Provider? - Tell us about your Training!
From JCS Computer
Timeslips Advanced
800/ 475-1047 Available in Missour, Michigan, Illinois
Training Outline
This course is ideal for the person who has had some experience with the basic features of Timeslips. This training will discuss some of the more advanced features, such as, custom fields, reports and custom reporting, template clients, categories, replacement slips, client funds, security and some new features
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From NLP Centre of Excellence ltd
NLP Practitioner
NLP Practitioner Coach Training Certification
The NLP Practitioner Coach Course with Jimmy Petruzzi
The NLP Practitioner Coach Training is an 16 day course studied over a series of 8 weekends held one weekend a month or can be studied as a a Fast Tracka 10 day full time course. The course will provide the successful participant with an internationally recognized certificate to practice NLP
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From Arcadia Alive Ltd
Handling Conflict on the Phone



This course benefits individuals and teams who have to respond to 'external' or 'internal' customers over the phone. It equips participants with the understanding and ability to manage conflict and difficult situations on the phone.
This is a practical course, participants learn through a range of training approaches including short demonstrations, skills practice, reflection and discussion.
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