Instructor Led Conflict Resolution Training
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From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Tourism and International Relations

...ar security
Module Two - INTERNATIONAL RELATIONS AND CONFLICT RESOLUTION
Objectives:
By the conclusion of the specified learning experiences, delegates will be able to:
- Demonstrate an understanding of the extent to which International Relations affects our daily lives;
- Conceptualize International Relations as a field of political science that is concerned mainly with
more...
Tourism and International Relations
Tourism and International Relations Module 2


...Conflict Resolution
1. OBJECTIVES:
By the conclusion of the specified learning experiences, delegates will be able to:
- Demonstrate an understanding of the extent to which International Relations affects our daily lives;
- Conceptualize International Relations as a field of political science that is concerned mainly with explaining political outcomes in international security
more...
Tourism and International Relations Modules 2 and 4


...Conflict Resolution
Module Contents, Concepts and Issues
- International Law
- Theories of International Relations
- The effect of International Relations on Daily lives
- International Relations as a field of political science
- Role and intended outcome of political science in international security affairs
- Role of political science in international political economy
more...
Managing Individuals and Groups in an Organisation


... Demonstrate their ability to choose the most appropriate conflict resolution method for particular situations.
- Employ role negotiation as a conflict management tool.
CONTENT:
- Role: A contextual Definition
- Role enactors
- Roles in Organisational and non-organisational settings;
- The role set
- Role segments
- Role expectations
- Role sender
- Conflict and role conflict
-
more...
Talent Management


...
- Providing members with the expertise to address mutual conflict resolution
- Monitor, unhinderingly, the output of high performance teams
- Relaxing managerial presents, without losing control
- Influencing high performance teams
5.) Talent Management Reward Structure
OBJECTIVES:
- Provide the impetus for talents to perform effectively through equitably rewards
- View equity
more...
From Calyptus Consulting Group
Communication and Interpersonal Skills

This 2-day Communication and Interpersonal skills is highly interactive and participants will learn to improve their communication skills and change behaviors to create a people-oriented environment. The need to be receptive to new ideas and selling ideas to others will be highlighted. Participants will learn how to motivate others and build a successful team; give and receive constructive
more...
Communication and Interpersonal Skills
Conflict Management

...Management is highly interactive and focuses on improving conflict resolution skills. Participants will learn how to recognize conflict situations, and apply classic conflict-resolution strategies. We will explore how conflicts arise and discuss ways to maximize individual differences to build collaborative teams and productive relationships. Emphasis will be placed on how to recognize the
more...
Improving Communication in Procurement

This 1-day program will focus on improving participants' written and oral communication skills, including effective listening skills. Participants will learn to improve letter and memo writing, as well as the keys to writing effective reports. Resolving communication problems and conflict resolution will be discussed. An assessment tool will be used to provide feedback to participants on their
more...
From Jef Menguin Workshops and Seminars
Solving Problems and Making Decisions



Whether or not it is their specific mission, most teams inside organizations are created to solve either one or a series of business problems. Even established tasks often present teams with new challenges, as business methods or workflows change. For these reasons, effective teams must know how to define and analyze problems and to make decisions that help reach desired outcomes. A solid
more...
Solving Problems and Making Decisions
From Wintrac Inc.
Conflict Management
...lp you identify and enhance the most important aspects of conflict resolution. Develop communication skills that support conflict prevention and practice tools that will end conflict in even the most difficult situations. When you feel that conflict has gone beyond your means, this program offers the benefits of using a third party, as well as procedures for finding an effective mediator.
You
more...
From Learning Technologies, Inc.
Myers Briggs Type Indicator



At the heart of almost any training program lies a new perspective. Whether this is new content, a different vantage point, or targeting an existing issue that has not yet been resolved, they all represent a catalyst for change. Assessments are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality
more...
DiSC - Personality Assessment



At the heart of almost any training program lies a new perspective. Whether this is new content, a different vantage point, or targeting an existing issue that has not yet been resolved, they all represent a catalyst for change. Assessments are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality
more...
From Petra Hypnosis
NGH Approved 5 PATH Hypnotherapy Diploma with 7th Path Teacher Certification Course







This training program offers an in-depth and comprehensive approach to the study of hypnosis
techniques for the purpose of effecting therapeutic changes in clients. It is designed to offer the
best training to those preparing for a professional hypnotherapy practice. In addition to learning
many techniques of putting someone into trance and doing therapy for a number of issues, the
students
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From Meirc Training and Consulting
Managing Conflict Power through Influence - Interpersonal Skills and Self Development




Define and understand sources of conflict.
Resolve conflicts using different strategies.
Identify their own personal conflict resolution style.
Understand the different bases of power and how to change them.
Apply influence and explore their relationships with others.
Provide conflict management training for others.
Turn arguments into discussions and create win-win resolutions.
more...
Managing Conflict Power through Influence - Training and Development


Define and understand sources of conflict.
Resolve conflicts using different strategies.
Identify their own personal conflict resolution style.
Understand the different bases of power and how to change them.
Apply influence and explore their relationships with others.
Provide conflict management training for others.
Turn arguments into discussions and create win-win resolutions.
more...
Managing Conflict Power through Influence


Define and understand sources of conflict.
Resolve conflicts using different strategies.
Identify their own personal conflict resolution style.
Understand the different bases of power and how to change them.
Apply influence and explore their relationships with others.
Provide conflict management training for others.
Turn arguments into discussions and create win-win resolutions.
more...
Managing Conflict Power through Influence - Fast Track


Define and understand the sources of conflict. Resolve conflicts using different strategies. Identify their own personal conflict resolution style. Apply influence and explore their relationships with others.
more...
Managing Conflict Power through Influence
..., supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPE s.Define and understand the sources of conflict.Learn the different strategies used in resolving conflict.Identify their own personal conflict resolution style.Understand the different bases of power and
more...
Managing Conflict Power through Influence
..., supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPE s.Define and understand the sources of conflict.Learn the different strategies used in resolving conflict.Identify their own personal conflict resolution style.Understand the different bases of power and
more...
Managing Conflict Power through Influence
..., supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPE s.Define and understand the sources of conflict.Learn the different strategies used in resolving conflict.Identify their own personal conflict resolution style.Understand the different bases of power and
more...
Managing Conflict: Power through Influence




Objectives:
By the end of the training program, participants will be able to:
Define and understand the sources of conflict.
Learn the different strategies used in resolving conflict.
Identify their own personal conflict resolution style.
Understand the different bases of power and how to change them.
Apply influence and explore their relationships with others.
more...
Managing Conflict: Power through Influence




Training Objectives:
By the end of the career training program, participants will be able to:
Define and understand the sources of conflict.
Learn the different strategies used in resolving conflict.
Identify their own personal conflict resolution style.
Understand the different bases of power and how to change them.
Apply influence and explore their relationships with others.
more...
From Contacts Plus
Stress management

More and more employees are experiencing daily stress, pressure, long hours or rapid change. The nature of employment has now changed, and the idea of a job for life has been replaced by an emphasis on performance. How do you manage your stress levels? The relaxation and stress management classes are about crisis control a methods of restoring your sense of well being when things go wrong.
more...
Human Resources Training for the non HR Managers
Human Resources Training for the non HR Managers
Target Audience: HR Team, Managers, Heads of Department and Directors in work environment.
Program Duration: 2 days
Program Overview:
This is a two-day overview of human resource issues facing today's business owners and managers. You do not always have the expertise to deal with the many employee relationship issues you face, and yet
more...
Communication Strategies
Communication Strategies
Target Audience All Staff in work environment.
Program Duration: 2 days
Program Overview:
This two days workshop is designed to help you improve your interactions with other people in your workplace or at home. This workshop gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware of
more...
Get organized for peak performanceTime Management
Get organized for peak performancea Time Managementa
Target Audience: HR Team, Managers, Heads of Department, Directors, Supervisors, & All Staff in customer service environment.
Program Duration: 2 days
Program Overview:
Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. This workshop will help you get a grip on your office space,
more...
Negotiating For Results
Negotiating For Results
Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment.
Program Duration: 2 days
Program Overview:
People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace.
Negotiating is a fundamental
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Working Smarter Using Technology to Your Advantage
Working Smarter a Using Technology to Your Advantagea
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment
Program Duration: 2 days
Program Overview:
Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, and most people take it out on their colleagues at one
more...
The Minute-Takers Workshop
The Minute-Takera s Workshop
Target Audience: All Staff in work environment.
Program Duration: 2 days
Program Overview:
No matter who you are or what you do, whether at work or in the community, you are involved in meetings. Meetings are costly, even if they are held in a company boardroom. To ensure meetings are productive and worth the expense involved, three ingredients are
more...
Developing Training Program
Developing Training Program
Target Audience: All trainers in training environment.
Program Duration: 2 days
Program Overview:
How You Will Benefit, objectives:
Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout your career can make you a very valuable asset. We also know that training and orientation for newly
more...
Celebrating Diversity in the Workplace
Celebrating Diversity in the Workplace
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
In the past ten years, the workforce has changed dramatically. More than ever, a workplace is a diverse collection of individuals proud of whom they are: their gender, their sexual orientation, their
more...
Conflict Resolution Getting along in the Workplace
...Conflict Resolution a Getting along in the Workplacea
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
All of us experience conflict. We argue with our spouses, disagree with our friends, and sometimes even quarrel with strangers at a hockey game. At times we lose sight of the fact
more...
How to Manage Anger and Violence in the Workplace
How to Manage Anger and Violence in the Workplace
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
Violence of any sort has many roots. 99% of the time, there are warning signs of workplace violence. That is why this two days workshop will take a comprehensive look at workplace violence:
more...
Getting Employees Off To a Good Start
Getting Employees Off To a Good Start
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
One reason people change jobs is that they never feel truly welcome or a part of the organization they join. If a company spends considerable money recruiting, interviewing, and perhaps even relocating
more...
Managing Employee Performance
Managing Employee Performance
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
Workplace accidents and injuries cost corporations millions of dollars and thousands of hours lost every year. They also have a profound, often lifelong impact on workers. Introducing a safety culture into
more...
Employee Dispute Resolution Mediation through Peer Review
Employee Dispute Resolution a Mediation through Peer Reviewa
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
Have you ever been in a workplace situation where a supervisor has made a decision that you didna t agree with? Did you wish that you could ask someone else what they
more...
Closing the Generation Gap in the Workplace
Closing the Generation Gap in the Workplace
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course
more...
Business Succession Planning
Business Succession Planning
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
Change is a hallmark of todaya s business world. In particular, our workforce is constantly changing a people come and go, and move into new roles within the company. Succession planning can help you
more...
Business Ethics for the Office
Business Ethics for the Office
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another.
This two days workshop will not provide you with
more...
Safety in the Workplace
Safety in the Workplace
Target Audience: HR Team, Managers, Heads of Department, Directors, Supervisors, & All Staff in work environment
Program Duration: 2 days
Program Overview:
This two days course is for supervisors who wish to better understand themselves and others through completing and interpreting personality typing, to develop their problem solving and decision making
more...
Advanced Skills for the Practical Training
Advanced Skills for the Practical Training
Target Audience: All trainers in training environment.
Program Duration: 2 days
Program Overview:
Behind every spectacular training session is a lot of preparation and meticulous attention to detail. The truly skilled trainer can make a program exciting. The learners will have fun while they are learning. The facilitator has been able to
more...
Presentation Survival School Public Speaking
Presentation Survival Schoola Public Speakinga
Target Audience: All trainers in training environment.
Program Duration: 2 days
Program Overview:
A great presenter has two unique qualities: appropriate skills and personal confidence. This confidence comes from knowing what you want to say and being comfortable with your communication skills. In this two days workshop, you will
more...
Facilitation Skills
Facilitation Skills
Target Audience: All trainers in training environment.
Program Duration: 2 days
Program Overview:
It is impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, planning and coordinating meetingsa they all take time.
There has been a growing realization that we have to pay attention to the process elements of
more...
Using Activities to Make Training Fun
Using Activities to Make Training Fun
Target Audience: All trainers in training environment.
Program Duration: 2 days
Program Overview:
Most people have been at a party or some other social occasion where someone has told an inappropriate joke and ruined the mood (at least temporarily). Likewise, wea ve all been somewhere where the class clown is able to lighten the mood and
more...
The Practical Trainer
The Practical Trainer
Target Audience: All trainers in training environment.
Program Duration: 2 days
Program Overview:
If you do on the job training in your organization, this two days workshop can help you feel more comfortable and more competent. You will explore how adults learn and take a step-by-step approach to create training sessions that meet employee needs and you will
more...
Conquering Your Fear of Speaking In Public Speak Easily
Conquering Your Fear of Speaking In Public a Speak Easilya
Target Audience: All trainers in training environment.
Program Duration: 2 days
Program Overview:
Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you lock up in awkward social situations? If so, this two days workshop is just for you! Ita
more...
Survival Skills for the New Trainer
Survival Skills for the New Trainer
Target Audience: All trainers in training environment.
Program Duration: 2 days
Program Overview:
Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry. Some individuals become trainers because they are passionate about sharing their knowledge and
more...
Advanced Writing Skills
Advanced Writing Skills
Target Audience HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment
Program Duration: 2 Days
Program Overview:
This is a two days workshop for those who already are good writers. Our time will be devoted to writing letters of recommendation, of persuasion, of refusal or of action, that reflect current word usage and up-to-date
more...
Project Management Fundamentals
Project Management Fundamentals
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment
Program Duration: 2 days
Program Overview:
Project management isna t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra
more...
Understanding Project Management
Understanding Project Management
Target Audience: Supervisors, Seniors, &Team Leaders in work environment.
Program Duration: 2 days
Program Overview:
Project management isna t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments - and to get that
more...
Business Etiquette
Business Etiquette
Target Audience: All Staff in work environment.
Program Duration: 2 days
Program Overview:
In todaya s world, business demands more than keeping your nose to the grindstone and your ear to the ground. You need business savvy and the ability to establish yourself in a credible manner. A faux pas at the wrong time can damage your career. If you are newly
more...
Writing Reports Proposals
Writing Reports & Proposals
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment
Program Duration: 2 days
Program Overview:
This two days workshop is intended to help you do the writing your job demands. If you are a manager at any level in business, government, or industry, you must write reports. Whether you want to or not, you
more...
Control Anger Before It Controls You Anger Management
Control Anger Before It Controls Youa Anger Managementa
Target Audience: All Staff in work environment.
Program Duration: 2 days
Program Overview:
Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You dona t have to be a psychologist to know that managing anger productively is something few individuals, organizations, and societies do well.
more...
Business Writing That Works
Business Writing That Works
Target Audience : All Staff in work environment.
Program Duration: 2 days
Program Overview:
For those who must write as part of their job, being able to write well is a real career boost. Learn how to capture your thoughts on paper so they are strong and persuasive, but at the
same time clear, concise, complete, and correct.
We can think about
more...
Skills for Administrative Assistant
Skills for Administrative Assistant
Target Audience: All Staff in work environment.
Program Duration: 2 days
Program Overview:
Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we dona t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest
more...
Secrets of Change Management
Secrets of Change Management
Target Audience: HR Team, Managers, Heads of Department and Directors in work environment.
Program Duration: 2 days
Program Overview:
In today's world, change is inevitable and often difficult to deal with. During this two days course, you will learn how to implement, manage, and cope with change.
How You Will Benefit, objectives:
By the end of the
more...
Problem Solving Decision Making
Problem Solving & Decision Making
Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment.
Program Duration: 2 days
Program Overview:
As an individual, facts and knowledge can only go so far. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible option, and then
more...
Building Your Self Esteem and Assertiveness Skills
Building Your Self Esteem and Assertiveness Skills
Target Audience: All Staff in work environment.
Program Duration: 2 days
Program Overview:
Building your self-esteem is essential for confidence and success, and it all begins with you. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be
more...
Developing High Performance Teams
Developing High Performance Teams
Target Audience: HR Team, Managers, Heads of Department and Directors in work environment.
Program Duration: 2 days
Program Overview:
Your success as a manager can often depend on how well your team operates. How are their problem-solving skills? Are they enthusiastic and motivated to do their best? Do they work well together? There have been
more...
Business Leadership Becoming Management Material
Business Leadership a Becoming Management Materiala
Target Audience: HR Team, Managers, Heads of Department and Directors in work environment.
Program Duration: 2 days
Program Overview:
This workshop is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done. At its
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The Professional Supervisor
The Professional Supervisor
Target Audience: HR Team, Managers, Heads of Department and Directors in work environment.
Program Duration: 2 days
Program Overview:
In todaya s changing workplace, many new supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others. They havena t had the
more...
Conducting Effective Performance Reviews
Target Audience: HR Team, Managers, Heads of Department and Directors in work environment.
Program Duration: 2 days
Program Overview:
Performance reviews are an essential component of employee development. Someone once said, a If you always do what youa ve always done, youa ll always get what youa ve always got. a And, remember what the German philosopher Goethe
more...
Building Better Teams
Building Better Teams
Target Audience: Supervisors, seniors, & Team Leaders in work environment.
Program Duration: 2 days
Program Overview:
Teams have become a principle building block of successful organizations. This two days workshop is a basic course for team leaders and team members, designed to focus on the characteristics of an effective team player and the elements of an
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From The Training AdvantEdge
Getting Boomers, Gen Xers, and Gen Yers to Work Together




There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course examines the history and reality of the generation gap.
This course explores whether defining the actual limits of each generation is most important, or whether the merits of people within the context of
more...
Avoid Toxic Communication Becoming a More Skilled Communicator




This two-day workshop is designed to help participants improve his or her communication skills with other people in their workplace or at home.
This workshop will also help participants who are struggling to find that middle ground between being too aggressive and too passive and how to counter the manipulative tactics of difficult people.
more...
From Cosensa Learning & Development Ltd
Managing Conflict in the Workplace
Course Objectives:
Conflict in the workplace can have a significant effect upon productivity, motivation and the retention of personnel. This highly participative programme analyses the types of conflict that occur and sets guidelines for managing those situations. By the end of this course, delegates will be able to use techniques that enable them to deal confidently with conflict,
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From Asktenali.com
Supervisory skills

.Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.
Asktenali. com is your perfect choice for your
more...
Interpersonal skills Training

Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.
Asktenali. com is your perfect choice for your
more...
Personality Development
Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.
Asktenali. com is your perfect choice for your
more...
Effective Leadership




Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.
Asktenali. com is your perfect choice for your
more...
Soft Skills Training


Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.
Asktenali. com is your perfect choice for your
more...
Stress,Time and Fear management


. Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.
Asktenali. com is your perfect choice for your
more...
Soft skills Training activities


Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.
Asktenali. com is your perfect choice for your
more...
Faculty Development Program

Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.
Asktenali. com is your perfect choice for your
more...
Communication Workshop


Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.
Asktenali. com is your perfect choice for your
more...
Time Management

Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.
Asktenali. com is your perfect choice for your
more...
Motivation
Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.
Asktenali. com is your perfect choice for your
more...
Team Building

Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.
Asktenali. com is your perfect choice for your
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Leadership,Effective Communication, Team Building, Motivation and Time Management by S.Swaminath




Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.
Asktenali. com is your perfect choice for your
more...
People skills Training




Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.
Asktenali. com is your perfect choice for your
more...
Conflict Resolution and Problem Solving
Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.
Asktenali. com is your perfect choice for your
more...
From Create-Learning
Team Building Program Accountability and Team Cohesion


Problem:
Your team is suffering from a lack of team cohesion and accountability of actions (be they positive or negative).
While needing for a strong team sense of togetherness and remaining safe while involved in emergencies, the team has a challenging time admitting faults, holding others accountable and themselves accountable for actions that are damaging the team.
This lack of
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From 4 Hour Training
From Global Innovative Campus
Resolving Conflict in the Construction Project Environment 18 CEUs
...mployment litigation, professional ethics, organizational conflict resolution and mediation training. While not currently practicing law, he has worked as a lawyer in private practice, as well as serving as Staff Lawyer for the Law Society of Upper Canada investigating allegations of serious professional misconduct. Keith has international experience, working in Southern Africa on issues of
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From Beyond The Blue Ltd
Conflict Management and Resolution





Conflict Management and Resolution is a course designed specifically to help candidates deal with conflict, aggression and violence they may face in their workplace. Workplace violence represents itself in many different forms and does not always mean physical violence, it includes; bulling, verbal aggression, threats and harassment.
Workplace violence is estimated to cost organisations in the
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From Watt Works Consulting Ltd
Conflict Resolution




Provides a wide range of techniques to help you manage conflict within either a work or personal context. Wea ll share a number of powerful and practical techniques and strategies with you, enabling you to defuse situations, deal with aggressive behaviour, enhance communication and negotiation, generate commitment and improve relationships a and much more.
more...
From Last Minute Training
Conflict Resolution Training
At the conclusion of this program, you'll understand the factors that contribute to workplace conflict. You'll know how to evaluate situations to determine how serious they are or might become, & the procedure for conflict resolution & sources....
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The Leading Edge: Leadership through Effective Communication
...ching and Feedback, Courage, Self Control and Acceptance, Conflict Resolution and Active Listening and Responding.
* Demonstrate accountability and courage when executing decisions and communicating with staff.
* Improve staff performance by identifying and overcoming the causes that block achievements.
* Accept others and their opinions to combine their skills for the most
more...
Coaching A Leadership Skill
This workshop addresses the needs of those who want to lead and inspire others in the corporate world. Completion of this workshop will result in: learning the key competencies of leadership including personal awareness, coaching and feedback, courage, self control and acceptance, conflict resolution...; demonstrate accountability and courage when executing decisions and communication with staff;
more...
Conflict Resolution Negotiating Win-Wins
Having the ability to resolve conflict, negotiate and problem solve are an invaluable set of skills that all managers, team leaders and team members need to help build high performing, collaborative teams. This workshop provides all participants with a simple, direct way to understand the different fears that drive much of the conflict and resistance they see.
Participants will gain
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The Leading Edge Leadership through Effective Communication
...ching and Feedback, Courage, Self Control and Acceptance, Conflict Resolution and Active Listening and Responding.
* Demonstrate accountability and courage when executing decisions and communicating with staff.
* Improve staff performance by identifying and overcoming the causes that block achievements.
* Accept others and their opinions to combine their skills for the most
more...
Dealing with Difficult People Conflict Resolution- EMPOWER
Edward Deming, the father of quality management, has said that people can face almost any problem except the problem of people. They can work long hours, face declining business, even the loss of a job, but they cana t deal with the difficult people in their lives. This workshop will help you identify some of the ways you may be contributing to these problems and give you some strategies you
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Life Coaching Leadership Development Course
Develop your Life and Leadership skills. This program provides the foundation you will need, ensuring you have strong skills in time management, conflict resolution, setting & achieving goals
more...
Manage Conflict to your Advantage
Upon completion, students will understand: How their attitudes & actions impact others, What their own natural Conflict Resolution style is, New & effective techniques for dealing with difficult people, Coping strategies for dealing with difficult people
more...
Conflict Management
This workshop focuses on the application and practice of the skills necessary to: Identify conflict resolution styles, Choose an effective conflict resolution strategy, Provide negative feedback, Respond to criticism, Disagree diplomatically.
more...
Conflict Resolution Getting Along in the Workplace
Learn: What conflict is & how it can escalate; 5 most common conflict resolution styles; How to increase positive information flow through non-verbal & verbal communication skills; Some effective techniques for intervention; How to strengthen staff trust
more...
Conflict Resolution Dealing with Difficult People
During this one-day workshop you will learn, attitudes and actions impact others, techniques for dealing with difficult people, Coping strategies for dealing with difficult people and difficult situations, Techniques for managing and dealing with anger
more...
From Deft Security Consultants
Workplace Violence Prevention





One of the most critical components of any agencya s prevention program is training. Training is necessary for employees and supervisors, as well as for the staff in offices that may be involved in responding to an incident of workplace violence.
By participating in our customizable 8 hour employee training sessions conducted by our subject matter experts, you will have access to proven
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From Abar Solutions
Building Skills for Teamwork
A truth about life is our interdependence. Everything we accomplish within an organization is through the efforts of people working together. In spite of our technological advances, our competitive advantage lies in our ability to work effectively with other people.
The premise of this program is that organizations are much more healthy and productive when their relationships are strong and
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From Amplios Academy
Leadership 1 Day



Training objectives
The purpose of this seminar is to:
> Communicate the importance of leadership development in the corporate world
> Equip the participants with fundamental leadership development skills
> Explain how to assess the leadership development requirements for different types of organization
Training method
The training method involves:
> Description of the theory
>
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From Treeline Training, Inc.
Conflict Resolution
This program offers approaches that will help you identify and enhance the most important aspects of conflict resolution. Develop communication skills that support conflict prevention and practice tools that will end conflict in even the most difficult situations. When you feel that conflict has gone beyond your means, this program offers the benefits of using a third party, as well as procedures
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The Communication Mystery Solved
This is an accelerated learning program in which learners will complete a series of activities through which they will learn communication skills, as well as uncover a murder mystery. In this course the instructor plays both the trainer, as well as a cantankerous police chief. The theme transports participants through assertive speaking skills, active listening skills and appropriate conflict
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From TrainersDirect
Resolving Conflict - Strategies for Improving Communication and Building Relationships
...hinking style and attitude; consider historical models of conflict resolution and their success; introduce and practice a model to organize contributing factors
5. Interpersonal Conflict Resolution Techniques: Roger Fisher s 5 Step Process (a. separate people from problem, b. focus on interests, not position, c. invent options, d. rely on objective criteria and data, e. develop back
more...
From Morris Interactive
Leadership Development Series
Leadership Development Series
Todaya s Top Leaders are doing something different a are you with them? They are choosing to enhance their teams by sharpening their leadership skills development, which allows them to effectively lead by example. At its core, leadership means setting goals, lighting a path, and persuading others to follow; but the responsibility means so much more. Learn how
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From Hospitality Concepts of St. Louis
Conflict Resolution
...Conflict Resolution is a class that is taught on premsis. Typically we look for a class size of a minimum 20 employees. This can be split up over 2 classes in a two day period.
I will travel to your location and teach the seminar to your employees and empower your employees to handle difficult situations with guests, customers, clients and other fellow employees. Your employees will learn
more...
From CP Training Consortium
Conflict Resolution
This Three-day programme provides participants with the tools to face and resolve conflicts in a win-win manner.
The challenge in managing Conflicts is to differentiate between harmful conflicts and those that may be channelled to realise better solutions. It is well recognised that some conflict is considered a good thing as it generates dialogue to create more synergistic outcomes, leading to
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From PTR Training
Interpersonal Business Communication
This course builds a foundation of relationship skills to help you communicate, respond to conflict, handle difficult situations, and relate to customers and coworkers. You will earn interpersonal skills to help develop professional rapport and defuse bad situations. You will increase cooperation, enthusiasm, personal productivity, and most importantly, job satisfaction.
more...
From Welsh Association of Anger Management
Temper your Anger

Temper your Anger is an intensive weekend groupwork course that has been designed to help you explore and understand your anger. We will show you the tools that you need in order to safely manage it and to express it in an appropriate manner and we will develop an accurate profile of your anger and stress levels, thereby giving you an insight into what triggers your reactions.
Some of the
more...
Anger Management One to One
This is a One to One Anger Management programme that has been designed to help you explore and understand your anger. We will show you the tools that you need in order to safely manage it and to express it in an appropriate manner and we will develop an accurate profile of your anger and stress levels, thereby giving you an insight into what triggers your reactions.
more...
Conflict ResolutionDealing with Anger in the Workplace
This course has been designed to prepare those people who come into contact with hostile and difficult behaviour as part of their everyday or working lives, on how to deal with it appropriately. We will show you effective strategies that will help you defuse a hostile confrontation and equip you with the skills needed in order to de-escalate the situation safely.
more...
Anger Essentials

ANGER ESSENTIALS is a one day workshop that will show you some of the tools that are required in order to develop a healthy relationship with your anger. The workshop will offer you the opportunity to have a close look at your own anger type, your stress levels and provide you with effective coping and calming strategies. Anyone over the age of 16 is welcome to attend.
Some of the topics that
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From MIS Training Institute
The MIS Audit Leadership Institute

This five-day, fast-track program has been specifically designed to provide senior-level audit leaders with the strategic approaches and critical skills they need to successfully guide the audit function in 2012 and beyond.
more...
From Marigold Consulting
The Art of Conflict Management in the Workplace
Conflict in the workplace is inevitable. This seminar explores productive ways to diffuse workplace conflict. Topics covered include understanding the basic sources of workplace conflict, dealing with vertical and horizontal conflict, understanding the role personality types play in resolving conflict, using humor to diffuse volatile solutions, and understanding the value of employee assistance
more...
From CAL Learning
Managing Diversity
These workshops are for managers who direct a culturally diverse staff or serve a diverse customer base.
Adopt greater flexibility in communicating with members of different cultures to get the results you want. Learn to recognize and avoid potential cross-cultural conflict situations and areas for miscommunication. Identify, define and analyze workplace problems that arise from cross-cultural
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From CorEmpower
Professional Development Workshops





Time Management
Stress Management
Conflict Resolution
Interacting with Difficult People
Effective Communications Skills
Customer Service
Team Building
more...
From The Training Experts Ltd
Conflict Resolution
With high levels of crime in society, it is not surprising that violence and aggression finds its way into the workplace. Regardless of whether the aggression emanates from the challenging behaviour of vulnerable service users, angry clients, members of the public or our own employees, organisations have a duty of care to provide relevant and effective training to reduce workplace violence.
more...
Managing Conflict
With employees facing ever increasing levels of aggression in the workplace, conflict management is vital. This course focuses on equipping the delegate with the skills to cope effectively when conflicts occurs, and be able to reduce the likelihood of it arising in the first place.
Using a variety of training methods, this course is designed to be highly informative, interactive and relevant
more...
From FranklinCovey South Asia
The 7 Habits of Highly Effective People Signature Program - FranklinCovey







... encourages direct effectiveness.
a Encourages Conflict Resolution and helps individuals seek mutual benefit, increasing group momentum.
a Helps people understand problems, resulted in targeted solutions; and promote better communications leading to successful problem solving.
a Promotes continuous improvements and safeguards against a Burn-Outa and
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From TrainSmart, Inc.
Conflict Resolution In The Workplace
...Conflict Resolution Training teaches participants to identify the early warning signs of conflict and how to work more effectively with their own as well as othersa emotions. In your department, within your company, are you currently working with people who:
o Make enemies out of friends
o Often need leadership role to step in to resolve conflict
o Are a
more...
From Miracle Infocom
Corporate Trainings From Miracle Infocom
...rs training
Business Presentation Skills training
Conflict Resolution Skills training
Effective Communication Skills training
Effective Time Management training
Interpersonal Skills training
Leadership and Team Work training
Leadership Skills training
Networking skills training
Personal Effectiveness training
Personality Development Workshop
more...
From Next Levels Consulting
Conflict Management
...Duration: 2 days
Description and Learning Objectives
Conflict Resolution a Turning Conflicts into Opportunities.
At this programs conclusion, participants should be able to:
-Understand what conflict and conflict resolution mean
-Understand all six phases of the conflict resolution process
-Understand the five main styles of conflict resolution
-Be able to adapt the process for all
more...
From Management Training Systems, Inc.
Emotional Intelligence




No matter where you are in your personal life or career, what industry you are in, or where you are in your organization, you want to perform well. At the center of high-performance is good decision-making. Whether the decisions are considered small or large decisions or whether they will impact one or thousands, making better decisions starts with understanding your Emotional Intelligence or
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From Training4Breakthroughs
Emotional Intelligence
Emotional Intelligence Programs
a Emotional intelligence may be the best predictor of success in life."
Time Magazine
Leaders or team members who are weak in Emotional Intelligence (EI) may rely on intellectual analysis for problem solving and miss important nuances. They are often confused about what drives them and surprised by the reactions of others.
Without EI we may be unaware
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From Core Excellence
Delhi NCR India Customised Executive Management Learning Development Programmes










Motivation
Time Mgt.
Retail Mgt.
Strategic Mgt.
Team Building
Coaching Skills
Interview Skills
Problem Solving
Decision Making
Managing Stress
Negotiation Skills
Performance Mgt.
Winning Attitudes
Work Life Balance
Customer Service
Presentation Skills
Business Etiquette
Conflict Resolution
Sales Effectiveness
Interpersonal Skills
Planning & Execution
Communication Skills
more...
From Anjis Consulting, LLC
Conflict Resolution

Learn how to Turn Conflict into Collaboration. Conflict is inevitable because of a diverse workforce, constant change, stress from doing more with less, confusion over responsibilities, and miscommunication.
more...
From Excel Thru Learning
Leading for Success
...ership, coaching, hiring, managing performance, training, conflict resolution, understanding personalities and diversity.
Program Content:
Leading for Today
a Workshop - Leader vs. Manager
a The Seven Laws of Being a Leader
a Errors Leaders Make a How Do You Avoid Them
Coaching Skills
a The Importance of Feedback
a Coaching and Effective Feedback
Communication
more...
Conflict Is Not Your Enemy
...ct Management Style
a How Do I Act in Conflict?
The Conflict Resolution Process
a Diplomacy and Tact During Conflict
a Taking the Emotion Out of the Conflict
a The Four Step Process
a Conflict Resolution Worksheet
Conducting the Conflict Conversation
a ABCa s to Understanding the Purpose of a Conversation
a Tips for Fostering a Safe Environment
a Defining
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From Case Western Reserve University - Executive Education
Beyond Conflict Management Transforming Conversations and Relationships Apr 18 2012
Conflict is natural and inevitable in all human systems. Whether at a personal or professional level, conflict can be challenging and detrimental to relationships and productivity. When faced and handled well, however, conflict can be a motor for positive change and a source of creativity and renewal. Our view of conflict determines, to a large extent, whether or not a creative solution will be
more...
From Excel Thru Learning
5-Star Customer Service
This program teaches you how to provide structured superior Customer Service. It gives participants the tools necessary to provide outstanding support as well as effective communication skills, techniques to handling difficult customers and learn conflict resolution strategies. It encourages ways to build strong relationships and teaches participants how to manage business related stress.
more...
From Reveal Solutions
NLP Practitioner training







Comprehensive 16 day INLPTA Practitioner, scheduled conveniently in 4 blocks of Thursday to Sunday:- 1 - 4 September, 6 - 9 October, 3 - 6 November & 1 - 4 December 2011.
Our modular Practitioner course is designed for individuals who want to understand what underpins the techniques of NLP and to make changes in their lives that are sustainable and that work for them.
The course is ideal
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From Knowledge Resource Company - India
Communication Training
Communication is the most essential aspect of Business, family and society. We are paid 70% of our salary for communication. Its not what we say but the quality of communication we make what differentiate us from others. Communication help productivity, conflict resolution and is the source of happiness.
We provide Essential English Communication for daily usage Workshop.
Spoken English
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From PI ETA Consulting Company
Negotiation Strategies for Managers

...
* Know when negotiating is the correct method to use for conflict resolution
* Recognize negotiating opportunities and how to exploit them
* Gain confidence when conducting negotiations
* See negotiating as an enabling and not a denial process
* Understand the steps in the negotiating process and how to use them to manage a negotiation
* Use and respond to the most common
more...
From Segullah and Company Limited
Conflict Management - Working Through Differences
Resolving disputes and disagreements can help harness the passion that drives conflict and put it to good use for a more productive, positive, and less stressful workplace.
Through practical examples and realistic scenarios, participants learn to diagnose the cause of conflict and how to use proven techniques to resolve differences, reduce the potential for continued conflict, and build
more...
From Strategic Consulting Partners
Conflict Resolution and Managing Team Dynamics
Bring out the best in even the most difficult people by learning how to communicate with them. Participant will learn constructive methods to influence situational outcomes. Participants will learn the process of diffusing tense situations. Leaders will learn how to manage conflict in their team for improved performance. We will be using an HRDQ Conflict Inventory Assessment tool for individuals
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From Megamind Consultants
ACQUIRING LEADERSHIP SKILLS
... v Levels of Delegation Freedom
v Conflict Resolution
Duration: 2 days
In new businesses, "management" is often considered "whatever needs to be done just to keep things afloat". However, for your business to grow and remain healthy, you must master certain basic skills in management and leadership -- skills that will help you avoid the crisis situations
more...
From KoreView Performance Group
Difficult Conversations

Do you avoid conflict? Would you like to be able to engage in "Difficult Conversations" easier? This presentation will provide theory and practice to help you communicate your real thoughts and feelings more easily. You will also learn how to react on the other side of a difficult conversation.
more...
From Affinity Consulting and Training Group
Reducing Team Conflict




Few of us like conflict. So why is it so pervasive, so enduring, and so difficult to resolve?
One of the primary reasons is that we all have a natural instinct to see just one side of an
issue: our own. Can this instinct be reshaped?
Twenty-five years of DiSC training shows that it can. This is a simple but powerful program that helps individuals and groups develop the understanding and empathy
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From Professional Mediation Resolutions (PMR) Limited
OCN Certificate Mediation in the Workplace
Train to be a Workplace Mediator
OCN accredited National Certificate 'Mediation in the Workplace'
in
Derbyshire - residential(with Special Offer of FREE ensuite room and FREE breakfast/ lunch/ dinner) every May/ June
and
central London non residential every Oct/ Nov
the lowest cost, highest value mediation courses in UK and Worldwide
Book your place on our web site: www.
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From POWER Optimism, LLC
Theres No Such Thing as Difficult People



Professionals across industries and positions often function in situations that can be highly emotionally charged. This work condition can exacerbate common communication barriers, such as cultural, language, gender and interpersonal differences. As a result, the work experience is often perceived as dealing with difficult people, leaving one feeling stressed, drained and burned out. The key to
more...
From Kellie Landry Consulting
True Colors - Personal Success
What is True Colors ®?
TRUE COLORS is an easy, entertaining way to identify your character spectrum to better understand yourself and others. It is a simple model of personality identification for people of all ages that improves communication through recognition of a persona s true character. Utilizing the colors of orange, green, blue and gold to differentiate four basic personality
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From Southwestern Vocational College
145 Hour Security Protective Services Training
...ity Awareness in the Education Environment, Mediation / Conflict Resolution, Disasters & Emergencies, Dynamics of Student Behavior, Risk Analysis, Physical Security, Principle Protection,
Threat Assessment
Total Hours of Training a a a a a a a ... 145 Hours
Tuition $2, 500. 00
** ADDITIONAL STATE FEES REQUIRED a NOT COVERED BY TUITION **
State Fees: Live Scan Fee
more...
From Kwapele Learning & Consulting (Pty) Ltd
People managment for School Principals
1. 1 Definition of Mentoring 3
1. 2 What Is Coaching Then? 4
1. 3 The Relation Between Coaching And Mentoring 5
1. 4 Benefits of Mentoring and Coaching 6
1. 5 Key Components of a Successful Mentorship Programme 7
2. Leadership and Supervisory Skills a How to take your organisation to greater heights. 14
2. 2 Some Secrets of Inspirational Leadership 14
3. Management skills. How to develop
more...
From Mike Schwarzer of StreetwisePeople
Want Your People to Work More with You and Less Against You?
Want Your People to Work More with You and Less Against You?
a then this Dynamic Leadership Approach for Organisations that want to Grow from and through Their People will help You to find the answers!
Ideal for the key influencer who has to lead, coach and mentor.
What does poor people management lead to?
Poor staff (talent) retention, poor financial awareness & performance, poor
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From Icon Image Consulting
Winning Customer Service
Winning Customer Service
This program aims to give information and techniques in servicing different types of customers in all business situations.
Audience: Corporate groups
Topics covered:
a Identifying your customers
a Body language and positive non verbal cues
a Understanding the customer
a Handling complaints
a Conflict resolution
a Meeting etiquette
a Enhancing
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From The Koenig Group
Managing Conflict in the Workplace
...isagreements
a Mastering the 3-step A. C. E. method of conflict resolution
a Exercise: Using problem-solving worksheets to diagnose whata s really going on in a disagreement
a Never place blame, and other big a dona tsa to avoid during conflict
a Negotiating secrets that master diplomats use to resolve disagreements
a Critical steps that lead to agreement
a
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From Systemation
Advanced Certificate in Project Management
As projects increase in scope and complexity, so do the skills required to manage them. For seasoned project managers involved in complex programs, Systemation's Advanced Certificate in Project Management Program gives students the proficiency to excel in more advanced project environments, equipping them to deliver desired results under extreme pressure and less-than-ideal circumstances.
more...
From Market People
Action Centred Leadership


...ds, decision making, team management, discussion leading, conflict resolution, creativity, delegation, meetings, coaching and counselling.
Is most appropriate for managers and supervisors throughout your organisation.
PARTICIPANT BENEFITS
Leadership is an art not a science and it is action not words that make leaders. Confidence and leadership skills will be built through:
a Clearly
more...
From Grow Wings And Fly Professional Development Training
Conflict Management





...course introduces you to the three phases of conflict and conflict resolution: Pre-conflict, Conflict and Post-conflict. Several exercises and case studies throughout give the lessons relevance and practical application in the real world. You will also become familiar with the core values that drive peoplea s actions and the guiding principles behind conflict management as well as the
more...
Leadership Conduct Conflict Resolution





Course duration: 2-3 days Highly interactive task orientated activities and training.
Getting promoted to the role of supervisor is a great achievement. Getting work done through others is a special challenge to all new supervisors, and even some established ones, but it is a skill that can be learned and mastered. The ability to thoughtfully delegate tasks involves four major
more...
From Dale Carnegie Training
Dale Carnegie Course Effective Communications Human Relations




Look around at successful business people, world leaders, professional athletes and entertainers. You'll find a disproportionately high number of Dale Carnegie Course: Effective Communications and Human Relations graduates.
This course will help you master the capabilities demanded in today's tough business environment. You'll learn to strengthen interpersonal relationships, manage stress and
more...
From Morris Interactive
Impact Leadership Training

Morris Interactive has over 75 live, instructor led course pertaining to the topics of confluict resolution, communciation, customer service, leadership, presentation skills, strategic planningetc. For more information on any of our custoimized programs delivered by subject matter experts, please contact us at info@morrisinteractive. ca, or view our website at http://www. morrisinteractive. ca
more...
From Christine Donovan & Associates
Working Together Successfully... a Teambuilding Program
Through the use of a personality assessment, participants gain a deeper understanding of themselves: what motivates them, what aggravates them, and how to communicate and build relationships with those who see the world differently. A powerful program for building teams and resolving conflict.
more...
From Vantage Corporate Education
Influencing for Results
Influencing for Results
The Business Challenge
In todaya s organizations, with processes and workflows that cut across yesterdaya s clearly defined lines, individuals are called upon to influence others - often with no direct authority and in the midst of competing priorities. When faced with this situation, individuals often try to compel or force others to act in a certain way,
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From Onsite Performance Solutions
Powerful Communication Skills for Health Care Professionals
Powerful Communication Skills for Health Care Teams
Course Overview
Powerful Communication Skills for Health Care Teams uses the FLEX Care communication model, a practical and valuable tool created specifically for medical staff. FLEX Care was developed from researched data collected from both patients and health care professionals over a six-year period. It is based upon the well-known
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From Burgis Successful Solutions
CONFLICT RESOLUTION For Win/Win results

Conflict is one of the most misunderstood aspects of human interactions. Improperly managed, conflict distracts from personal satisfaction and organizational productivity. Properly managed, conflict is the loam that nourishes growth and progress.
Anger is a force that can move an organization forward to improve, or, it can be a force that destroys the organization's ability to fulfil it's purpose
more...
From Performance Management Consultants
Supervisory and Management
...Conflict Resolution
Coaching and Teambuilding
Dealing with Difficult People
Effective Performance Appraisals
La gestion efficace des employ s - notions fondamentales en supervision
Managing for Superior Results I: The Fundamentals of Supervision
Managing for Superior Results II: Managerial Leadership
Managing for Superior Results III: Transformational Leadership
more...
From blue concept training
Public sector workers conflict training

blue concept training has a wealth of experience training Public Sector workers. Through this experience we understand the operating culture and the challenges faced by local government managers. As a result of our close working relationship with the public sector we have developed programmes that achieve exceptional results.
The public sector working environment is constantly changing, this
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Conflict Management Skills for dealing with customers
This conflict management training benefits individuals and teams who have to deal with conflict and difficult people in the workplace. We adapt our training to meet the specific customer issues and the needs of participants. During the course we will work with participants to develop bespoke solutions for real-life situations.
We learn very early in our development as human beings various ways
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Lone worker training
Examples of lone workers and roles that this training is suitable
Visiting clients homes.
When having to deny people money, claims advisors can risk conflict and physical injury.
Engineers go into lonely places (e.g. blocks of flats to do routine maintenance).
Sometimes staffing levels mean areas are single manned by staff who are exposed to the public are at some risk of conflict,
more...
From Purple Links Life Coaching Solutions
Anger management and conflict resolution for teenagers and young adults



Purple Links Life Coaching Solutions - www.purple-links.com - linked with Child Behaviour Strategies - www.child-behaviour-strategies.com on the Gold Coast Queensland offer a range of training courses for adults caring for and working with teenagers and young adults, and for parents of teenagers. How to deal with conflict and learn to 'talk and trade' and how to manage feelings of hostility and
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From Graphik Connexions
Soft Skills Training






These classes are not technical in nature and do not require the use of a computer. Such as Time Management, Technical Writing, and Conflict Resolution.
more...
From Achilles UK
Physical Intervention

The Physical Intervention course demonstrates techniques in the context of using reasonable force in the United Kingdom. By attending and successfully completing this one day programme delegates learn and practice Physical Intervention techniques for use in:
Self defence
Defence of others
Escort, eviction and arrest
We recommend that the delegate has received formal conflict management
more...
From Vocaltrademark
Voice Workshop Yorkshire


Where does your voice come from?
Vocal clues to how we feel
Developing vocal musicality
Reading emotion in others voices
Sonic re-inforcement
Understanding the sounds of conflict
Resolving conflict with your voice
more...
From Victor Martinez Reyes
Winning Negotiations


Negotiations Training Program
The proposal is for a 16 hours (two days) training
Introduction
Negotiation is something you do all the time with your family (children can be really difficult negotiators), in any informal setting and, of course, at work. You negotiate with your coworkers and you negotiate with your company s clients and suppliers. Like it or not negotiations is an essential part
more...
From The Negotiation Skills Company, Inc
Fighting Fires Without Burning Bridges
Interactive course teaching:
- Negotiation is not a competitive sport
- Preparing for effective internal and external negotiations
- Collaborative decision-making among corporate tribes
- Using both the walking-in and dynamic BATNA to measure the balance of power and benefits of a given negotiating
- Understand that information is the fundamental asset in negotiation
- Recognize that
more...
From Business Training Works, Inc.
Conflict Resolution Training
Onsite training classes for groups. At this time we do not offer public courses where individuals can sign up to attend.
more...
From Entelechy, Inc.
Handling Challenging Situations


Handling Challenging Situations
Overview
If your job was easy, anyone could do it! You re constantly facing challenges — in fact, that s your JOB!
This module helps you address some of the challenges you face in trying to balance company policies and procedures while resolving customer issues and providing a positive customer experience.
more...
From Leadership Centre Canada
Fundamentals of Supervision



Fundamentals of Supervision is a practical guide to help participants expand and enhance their basic supervisory skills. This innovative four module, 16-hour program focuses on effective communication, problem solving, conflict resolution and leadership.
more...
Fundamentals of Leadership



Fundamentals of Leadership is a practical guide to help participants expand and enhance their leadership skills. The emphasis is on motivation, commitment, and sound decision making. This innovative four-session program focuses on effective communication, problem solving, conflict resolution and leadership.
more...
From Kirk Miller & Associates, Inc.
Advanced Conflict Management


Unmanaged employee conflict is perhaps the largest reducible cost in organizations today. It is also probably the least acknowledged.
It is estimated that more than 65% of performance problems result from strained relationships between employees, not from deficits in individual employees' skill or motivation. Interdependent workplace relationships are a fertile soil from which conflict can
more...
From Teamworks
Six Thinking Hats

Six Thinking Hats is a proven process that reduces meeting times, resolves conflicts, enhances communication, increases meeting output, boosts creativity, and helps individuals and groups solve problems and make sound decisions. It is the foremost thinking and conflict resolution tool in the world.
more...
From Edgewater College Europe
Team Building And Leadership






Team Assessment
Team Building Activities
Tuckman
Team Dynamics
Team Role Theory (In depth view of how teams work)
Corporate Events (Team building Exercises for Conglomerates)
Conflict Resolution
Performance Management
Team Bars (A process for measuring and improving team performance)
more...
