Instructor Led Conflict Resolution Training - Training Resources

Professional Development Workshops Time Management Stress Management Conflict Resolution Interacting with Difficult People Effective Communications Skills Customer Service Team Building  more...

Conflict Resolution In The Workplace ...Conflict Resolution Training teaches participants to identify the early warning signs of conflict and how to work more effectively with their own as well as othersa emotions. In your department, within your company, are you currently working with people who: o Make enemies out of friends o Often need leadership role to step in to resolve conflict o Are a  more...

Corporate Trainings From Miracle Infocom ...rs training Business Presentation Skills training Conflict Resolution Skills training Effective Communication Skills training Effective Time Management training Interpersonal Skills training Leadership and Team Work training Leadership Skills training Networking skills training Personal Effectiveness training Personality Development Workshop  more...

The 7 Habits of Highly Effective People Signature Program - FranklinCovey ... encourages direct effectiveness. a Encourages Conflict Resolution and helps individuals seek mutual benefit, increasing group momentum. a Helps people understand problems, resulted in targeted solutions; and promote better communications leading to successful problem solving. a Promotes continuous improvements and safeguards against a Burn-Outa and  more...

Delhi NCR India Customised Executive Management Learning Development Programmes Motivation Time Mgt. Retail Mgt. Strategic Mgt. Team Building Coaching Skills Interview Skills Problem Solving Decision Making Managing Stress Negotiation Skills Performance Mgt. Winning Attitudes Work Life Balance Customer Service Presentation Skills Business Etiquette Conflict Resolution Sales Effectiveness Interpersonal Skills Planning & Execution Communication Skills  more...

Conflict Resolution Learn how to Turn Conflict into Collaboration. Conflict is inevitable because of a diverse workforce, constant change, stress from doing more with less, confusion over responsibilities, and miscommunication.  more...

ACQUIRING LEADERSHIP SKILLS ... v Levels of Delegation Freedom v Conflict Resolution Duration: 2 days In new businesses, "management" is often considered "whatever needs to be done just to keep things afloat". However, for your business to grow and remain healthy, you must master certain basic skills in management and leadership -- skills that will help you avoid the crisis situations  more...

Difficult Conversations Do you avoid conflict? Would you like to be able to engage in "Difficult Conversations" easier? This presentation will provide theory and practice to help you communicate your real thoughts and feelings more easily. You will also learn how to react on the other side of a difficult conversation.  more...

Influencing for Results Influencing for Results The Business Challenge In todaya ™s organizations, with processes and workflows that cut across yesterdaya ™s clearly defined lines, individuals are called upon to influence others - often with no direct authority and in the midst of competing priorities. When faced with this situation, individuals often try to compel or force others to act in a certain way,  more...

Powerful Communication Skills for Health Care Professionals Powerful Communication Skills for Health Care Teams Course Overview Powerful Communication Skills for Health Care Teams uses the FLEX Care communication model, a practical and valuable tool created specifically for medical staff. FLEX Care was developed from researched data collected from both patients and health care professionals over a six-year period. It is based upon the well-known  more...

CONFLICT RESOLUTION For Win/Win results Conflict is one of the most misunderstood aspects of human interactions. Improperly managed, conflict distracts from personal satisfaction and organizational productivity. Properly managed, conflict is the loam that nourishes growth and progress. Anger is a force that can move an organization forward to improve, or, it can be a force that destroys the organization's ability to fulfil it's purpose  more...

Supervisory and Management ...Conflict Resolution Coaching and Teambuilding Dealing with Difficult People Effective Performance Appraisals La gestion efficace des employ s - notions fondamentales en supervision Managing for Superior Results I: The Fundamentals of Supervision Managing for Superior Results II: Managerial Leadership Managing for Superior Results III: Transformational Leadership  more...

Public sector workers conflict training blue concept training has a wealth of experience training Public Sector workers. Through this experience we understand the operating culture and the challenges faced by local government managers. As a result of our close working relationship with the public sector we have developed programmes that achieve exceptional results. The public sector working environment is constantly changing, this  more...

Conflict Management Skills for dealing with customers This conflict management training benefits individuals and teams who have to deal with conflict and difficult people in the workplace. We adapt our training to meet the specific customer issues and the needs of participants. During the course we will work with participants to develop bespoke solutions for real-life situations. We learn very early in our development as human beings various ways  more...

Lone worker training Examples of lone workers and roles that this training is suitable Visiting clients homes. When having to deny people money, claims advisors can risk conflict and physical injury. Engineers go into lonely places (e.g. blocks of flats to do routine maintenance). Sometimes staffing levels mean areas are single manned by staff who are exposed to the public are at some risk of conflict,  more...

Anger management and conflict resolution for teenagers and young adults Purple Links Life Coaching Solutions - www.purple-links.com - linked with Child Behaviour Strategies - www.child-behaviour-strategies.com on the Gold Coast Queensland offer a range of training courses for adults caring for and working with teenagers and young adults, and for parents of teenagers. How to deal with conflict and learn to 'talk and trade' and how to manage feelings of hostility and  more...

Soft Skills Training These classes are not technical in nature and do not require the use of a computer. Such as Time Management, Technical Writing, and Conflict Resolution.  more...

Physical Intervention The Physical Intervention course demonstrates techniques in the context of using reasonable force in the United Kingdom. By attending and successfully completing this one day programme delegates learn and practice Physical Intervention techniques for use in: Self defence Defence of others Escort, eviction and arrest We recommend that the delegate has received formal conflict management  more...

Voice Workshop Yorkshire Where does your voice come from? Vocal clues to how we feel Developing vocal musicality Reading emotion in others voices Sonic re-inforcement Understanding the sounds of conflict Resolving conflict with your voice  more...

Winning Negotiations Negotiations Training Program The proposal is for a 16 hours (two days) training Introduction Negotiation is something you do all the time with your family (children can be really difficult negotiators), in any informal setting and, of course, at work. You negotiate with your coworkers and you negotiate with your company s clients and suppliers. Like it or not negotiations is an essential part  more...

Fighting Fires Without Burning Bridges Interactive course teaching: - Negotiation is not a competitive sport - Preparing for effective internal and external negotiations - Collaborative decision-making among corporate tribes - Using both the walking-in and dynamic BATNA to measure the balance of power and benefits of a given negotiating - Understand that information is the fundamental asset in negotiation - Recognize that  more...

Resolving Conflict: Strategies for Improving Communication and Building Relationships ...hinking style and attitude; consider historical models of conflict resolution and their success; introduce and practice a model to organize contributing factors 5. Interpersonal Conflict Resolution Techniques: Roger Fisher s 5 Step Process (a. separate people from problem, b. focus on interests, not position, c. invent options, d. rely on objective criteria and data, e. develop  more...

Handling Conflict With Skill All organizations experience conflicts and even minor conflicts can have a negative impact upon morale, communication, teamwork and productivity. Most people have a spontaneous response to conflict situations that only adds fuel to the fire! Learn new responses that will help you resolve conflict situations with win-win outcomes. You will learn how to identify quickly which of the 3 conflict roles  more...

Conflict Resolution Training Onsite training classes for groups. At this time we do not offer public courses where individuals can sign up to attend.  more...

Reducing Team Conflict Few of us like conflict. So why is it so pervasive, so enduring, and so difficult to resolve? One of the primary reasons is that we all have a natural instinct to see just one side of an issue: our own. Can this instinct be reshaped? Twenty-five years of DiSC training shows that it can. This is a simple but powerful program that helps individuals and groups develop the understanding and empathy  more...

Handling Challenging Situations Handling Challenging Situations Overview If your job was easy, anyone could do it! You re constantly facing challenges — in fact, that s your JOB! This module helps you address some of the challenges you face in trying to balance company policies and procedures while resolving customer issues and providing a positive customer experience.  more...

Fundamentals of Supervision Fundamentals of Supervision is a practical guide to help participants expand and enhance their basic supervisory skills. This innovative four module, 16-hour program focuses on effective communication, problem solving, conflict resolution and leadership.  more...

Fundamentals of Leadership Fundamentals of Leadership is a practical guide to help participants expand and enhance their leadership skills. The emphasis is on motivation, commitment, and sound decision making. This innovative four-session program focuses on effective communication, problem solving, conflict resolution and leadership.  more...

Communication and Interpersonal Skills This 2-day Communication and Interpersonal skills is highly interactive and participants will learn to improve their communication skills and change behaviors to create a people-oriented environment. The need to be receptive to new ideas and selling ideas to others will be highlighted. Participants will learn how to motivate others and build a successful team; give and receive constructive  more...

Conflict Management ...Management is highly interactive and focuses on improving conflict resolution skills. Participants will learn how to recognize conflict situations, and apply classic conflict-resolution strategies. We will explore how conflicts arise and discuss ways to maximize individual differences to build collaborative teams and productive relationships. Emphasis will be placed on how to recognize the  more...

Advanced Conflict Management Unmanaged employee conflict is perhaps the largest reducible cost in organizations today. It is also probably the least acknowledged. It is estimated that more than 65% of performance problems result from strained relationships between employees, not from deficits in individual employees' skill or motivation. Interdependent workplace relationships are a fertile soil from which conflict can  more...

Six Thinking Hats Six Thinking Hats is a proven process that reduces meeting times, resolves conflicts, enhances communication, increases meeting output, boosts creativity, and helps individuals and groups solve problems and make sound decisions. It is the foremost thinking and conflict resolution tool in the world.  more...

Team Building HRDFusion offers Team Building programs designed to improve group performance and communication. Our programs focus on achieving clear outcomes as well as Myers-Briggs-based learning exercises.  more...

Communication Choices Communication Choices is a fun, exciting and eminently practical 4 or 8-hour course that covers the key aspects of interpersonal communication in the 21st Century: listening, expression, conflict resolution, electronic communication and assertiveness. This seminar is available only to contracting clients. We do not offer public seminars.  more...

Working Towards Agreement ...conflict resolution and management. Using the Thomas-Killman instrument to identify individual conflict styles, we lead the participants through a series of exercises following the key steps in confronting and resolving conflict. By the end of the course, people will have an understanding of their own "soft spots" in conflict situations and of the different strategies they can apply in solving  more...

Improving Communication in Procurement This 1-day program will focus on improving participants' written and oral communication skills, including effective listening skills. Participants will learn to improve letter and memo writing, as well as the keys to writing effective reports. Resolving communication problems and conflict resolution will be discussed. An assessment tool will be used to provide feedback to participants on their  more...

Team Building And Leadership Team Assessment Team Building Activities Tuckman Team Dynamics Team Role Theory (In depth view of how teams work) Corporate Events (Team building Exercises for Conglomerates) Conflict Resolution Performance Management Team Bars (A process for measuring and improving team performance)  more...