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Communicating with Power: Resolving Conflict ...conflict and discusses general guidelines for integrating conflict resolution into the culture of organizations.The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. This is not for a beginner. For PC use. Communicating with Power: Resolving Conflict This course  more...
A Day 2 - Chapters 6-9 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course is designed to teach the computer technician the skills needed to pass the CompTIA A+ Certification tests. This second of a 4-part or day (i.e. "day" - a really full day - about 10 hours of training) course covers an in-depth look at Windows 9x, including installation, configuration, and customization; troubleshooting and benchmarking a PC; using diagnostic software; working with  more...
From 123-CBT Computer Based Training
Leadership Development for Technical Professionals on-line e-learning cbt (computer based) Managers must direct the activities of workers to address tactical or short-term issues while still maintaining a vision of the strategic or long-term goal. Therefore, the skills needed for an effective leader are varied and complex.For you, the technical professional, this means evaluating your current leadership skills. It also includes the development of more refined managerial skills such as  more...
Leading High-performance On-site Teams on-line e-learning cbt (computer based) Successful on-site teams are characterized by clear direction, team member trust, and effective communication and conflict-resolution strategies. In the early stages of team development, leaders must set up structures and processes that support the development of these team characteristics. This course offers strategies for leading an on-site team during the first two stages of team  more...
Microsoft Project 2003 Fundamentals on-line e-learning cbt (computer based)cd rom ...a, views and reports, and project updating, tracking, and conflict resolution. Learn To: Match Microsoft Project 2003 products with their features. Identify component parts of the Microsoft Project 2003 interface. Identify options in the New Project task pane. Identify predefined filters. Create a custom filter. Identify predefined groups. Identify Project 2003 updating  more...
SQL Server 7 0 System Administration - Part 5 on-line e-learning cbt (computer based)cd rom ...lication agent with its appropriate attributes. Identify conflict resolution attributes. Analyze and label the components of the merge replication process. Analyze and label the components of the snapshot replication process. Analyze and label the components of the transactional replication process. Analyze and label the components of various replication models. Analyze and label the  more...
Communicating w Difficult People Handling Difficult Co-Workers on-line e-learning cbt (computer based)cd rom ... manage difficult behavior, and the steps that create the conflict resolution process. Learn To Identify types of difficult personalities. Identify examples of primary and secondary conflict. Apply proper techniques to turn destructive conflict into constructive conflict.  more...
Employee Performance Resolving Conflict on-line e-learning cbt (computer based)cd rom ...conflict resolution in Employee Performance: Resolving Conflict. You will be given the opportunity to create a more productive work environment by addressing conflict between another manager and yourself, between employees, and among team members. Learn To Examine many sources of conflict. Explore the harmful and beneficial sides of  more...
Advanced Project Mgmt Building Productive Stakeholder Relationships on-line e-learning cbt (computer based)cd rom ... plan. Identify the stages of conflict resolution. Identify questions you can ask to determine how stakeholders define quality. Identify the guidelines for discussing costs of quality with stakeholders. Audience Project managers who are responsible for managing all aspects of a project from start to finish,  more...
Team Management High Performance Teams on-line e-learning cbt (computer based)cd rom ...d other team members. Perform team conflict resolution. Simulation Overview: In this simulation, you will help resolve conflicts that develop within your team as it discusses the development of the new product. You need to manage the conflict in a constructive manner in order to benefit from the situation. Unit 4: Making  more...
Team Conflict Resolving Team Conflict on-line e-learning cbt (computer based)cd rom ...rifying, and addressing team conflict. The program covers conflict resolution styles, identifies types of team conflict, and gives guidelines for resolving team conflict. Learn To Identify the effects of team conflict. Identify how conflict affects team morale, progress, and the workplace.  more...
Team Participation Resolving Conflict in Teams on-line e-learning cbt (computer based)cd rom ...the nature of team conflict and an awareness of different conflict resolution styles. Using the program's eight-step process for resolving conflict, they are able avoid many of conflict's negative consequences and maximize its real benefits. Learn To Differentiate between the content and process of conflict. Understand why lack of  more...
Java for Procedural Programmers Beyond Basic Java on-line e-learning cbt (computer based)cd rom This course covers designing for change within a software system, Packages, and I/O and Exceptions. You will learn about supporting subsystem and system level changes. The first section also covers architectural components such as patterns and application frameworks. In the Packages section, you will learn to identify and solve package naming issues. Considerations for using packages are also  more...
Java for Procedural Programmers Beyond Basic Java on-line e-learning cbt (computer based)cd rom This course covers designing for change within a software system, Packages, and I/O and Exceptions. You will learn about supporting subsystem and system level changes. The first section also covers architectural components such as patterns and application frameworks. In the Packages section, you will learn to identify and solve package naming issues. Considerations for using packages are also  more...
Frontline Leadership Preparing to Lead on-line e-learning cbt (computer based)cd rom ...obtain. Identify steps of the conflict resolution process. Follow steps to resolve conflict. Audience This program is developed for all employees in an organization who want to learn how to develop leadership characteristics. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs  more...
Moving from Technical Professional to Mgr Series Managing Personnel on-line e-learning cbt (computer based)cd rom ...etermining team training needs. Identify strategies for conflict resolution. Identify strategies for overcoming communication barriers. Audience: This series is designed for technical professionals who are considering managerial positions within their organizations. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language  more...
From Serebra Learning Corporation
Stakeholder Interests and Cultural Diversity PMBOK aligned on-line e-learning cbt (computer based) As the project manager, you're in the center of the storm. The competing interests of stakeholders--including those of the client, the company, the legal and social environment, and the team itself--are your responsibility. Weighing these interests in the most fair and productive manner is an acquired art you can't afford to neglect. But that's not all. In an increasingly global network, project  more...
Working with Difficult People Cope With Continued Conflict on-line e-learning cbt (computer based) ...f this course you will be able to sequence the steps of a conflict resolution effort, select the most appropriate action to handle a difficult situation, based on the specific circumstances and identify options available to you if you are unable to resolve an issue. The Stress Management curriculum presents easily adopted techniques for today's busy professionals to increase productivity by  more...
Leadership Development for Technical Professionals on-line e-learning cbt (computer based) ...f more refined managerial skills such as facilitation and conflict resolution in order to deal with work teams effectively and the problems that can arise in the work setting. This course will develop your abilities to plan and facilitate productive meetings, resolve conflicts, and create team-based approaches to managing. These skills will better prepare you for your role as a manager, and  more...
A New Manager s Role in the Company s Future on-line e-learning cbt (computer based) Perhaps one of the most exciting and challenging changes that comes with moving into a management role is the need to take a more strategic view of the work you are doing. You need to develop a greater awareness of how your own work, and the work of those in your department, fits with the strategic vision of the company. You will also need to have a greater understanding of the impact that the  more...
Employee Performance: Resolving Conflict on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Learn the strategies and tactics necessary for effective conflict resolution in Employee Performance: Resolving Conflict. You will be given the opportunity to create a more productive work environment by addressing conflict between another manager and yourself, between employees, and among team members.  more...
Advanced Project Management Building Productive Stakeholder Relationships on-line e-learning cbt (computer based) Advanced Project Management: Building Productive Stakeholder Relationships teaches learners how to classify stakeholders as primary, strategic, and operational sponsors and how to determine stakeholders needs and expectations. It covers how to create a formal communication plan, how to resolve conflict with stakeholders, and what steps are commonly used to control change. Finally, it teaches  more...
Microsoft Project 2003 Fundamentals on-line e-learning cbt (computer based) This the first of a two-part curriculum covers fundamental Project 2003 skills used in the areas of Task Calendar and Outlining management manipulation of data views and reports and project updating tracking and conflict resolution.  more...
Employee Performance: Resolving Conflict on-line e-learning cbt (computer based) In "Employee Performance: Resolving Conflict " you will learn the strategies and tactics necessary for effective conflict resolution. You will be given the opportunity to create a more productive work environment by addressing conflict between another manager and yourself between employees and among team members.  more...
Administrative Assistant Skills: Enhancing Your Skills on-line e-learning cbt (computer based) In Administrative Assistant Skills: Enhancing Your Skills you will learn how to communicate effectively be a team player and encourage cooperation when you do not have formal authority over others. You will also learn how to project a professional image dress professionally and practice effective conflict resolution when dealing with difficult people. In addition you will learn how to manage  more...
Communicating with Difficult People: Handling Difficult Co-Workers on-line e-learning cbt (computer based) Communicating with Difficult People: Handling Difficult Co-Workers offers the student information on how to define difficult co-workers cope with their difficult behavior and resolve conflict caused by the negative behavior. The program describes the proper methods to address each difficult personality type the appropriate techniques to use to cope with and manage difficult behavior and the steps  more...
Team Participation: Resolving Conflict in Teams on-line e-learning cbt (computer based) In Team Participation: Resolving Conflict in Teams participants develop an understanding of the nature of team conflict and an awareness of different conflict resolution styles. Using the program's eight-step process for resolving conflict they are able avoid many of conflict's negative consequences and maximize its real benefits.  more...
Team Conflict: Resolving Team Conflict on-line e-learning cbt (computer based) Team Conflict: Resolving Team Conflict offers the student information for identifying clarifying and addressing team conflict. The program covers conflict resolution styles identifies types of team conflict and gives guidelines for resolving team conflict.  more...
From Conflict Resolution Associates, LLC
40 Hour Basic Mediation Training on-line e-learning cbt (computer based)study at homeself directedbook Mediation has been described as the art of peace. At a basic level, mediation is a process in which a trained, impartial, third-party helps two or more parties to a dispute move toward a mutually acceptable agreement. While we may not engage in a formal process, many of us use mediation skills in our daily interactions with others. Many of us could use more of those skills in our professional  more...
From JED New Media inc.
Successful Team Dynamics on-line e-learning cbt (computer based) Examine the five-stage lifecycle of a work group. The five stages of team development provide you with a framework to facilitate conflict management and encourage productive team dynamics. This JEDlet also offers helpful tips on dealing with teams from creation to termination.  more...
Team Building Trait Secrets I on-line e-learning cbt (computer based) This is the first in a collection of five JEDlets outlining how to use trait secrets to build and maintain strong and effective teams. Learn to identify the unique behavior of your teammates and appreciate the impact of their traits on team dynamics.  more...
Team Building Trait Secrets II on-line e-learning cbt (computer based) This is the second in a collection of five JEDlets outlining how to use trait secrets to build and maintain strong and effective teams. Learn to identify the unique behavior of your teammates and appreciate the impact of their traits on team dynamics.  more...
Team Building Trait Secrets III on-line e-learning cbt (computer based) This is the third in a collection of five JEDlets outlining how to use trait secrets to build and maintain strong and effective teams. Learn to identify the unique behavior of your teammates and appreciate the impact of their traits on team dynamics.  more...
Team Building Trait Secrets IV on-line e-learning cbt (computer based) This is the fourth in a collection of five JEDlets outlining how to use trait secrets to build and maintain strong and effective teams. Learn to identify the unique behavior of your teammates and appreciate the impact of their traits on team dynamics.  more...
Team Building Trait Secrets V on-line e-learning cbt (computer based) This is the last of a collection of five JEDlets that show you how to use trait secrets to build and maintain strong and effective teams. Learn to form teams by combining traits outlined in the previous JEDlets. Find out how to mix and match teammates to maximize the productivity and the dynamism of teams.  more...
From Ontario"s Virtual Career Resource Centre
Ontario's Virtual Career Resource Centre on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directed Our services are all offered online. They are convenient, anonymous, flexible, professional and customized. We offer career counselling, resume writing, interview skills, career/life planning, and customized programs including leadership, communication skills, problem solving, conflict resolution, community action, customer service, assertiveness, confidence building; and will develop curriculum  more...
From Education Systems
Small Group Tour Leadership on-line e-learning cbt (computer based) This timely course is designed to assist you, the travel professional, in becoming a small group tour leader. Determine if you have the skills, knowledge, abilities and traits you need to be an effective tour leader. Study tour leader roles and responsibilities. Learn conflict-resolution skills and prepare to manage a tour group. See how to polish your resume and market yourself to find a tour  more...
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