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Effective Management Principles Within the Law on-line e-learning cbt (computer based) ...fective management. The result can be disastrous: endless conflicts; low morale and productivity; wasted talent; high and costly turnover; and lawsuits based on privacy violations, discrimination, harassment, wrongful termination, among other things. As the workforce and legal mandates have grown more complex, the need for both managerial skills and awareness of the legal ramifications of  more...
Managing Projects on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- The Strategies and Tips in this course will take you through the steps of managing a project, from defining the requirements to managing the implementation. You will be given tools and methods for organizing the project activities, focusing on customer needs, and leading the project team to successful completion. There are suggestions for resolving plan and budget conflicts,  more...
From 123-CBT Computer Based Training
Leadership Development for Technical Professionals on-line e-learning cbt (computer based) Managers must direct the activities of workers to address tactical or short-term issues while still maintaining a vision of the strategic or long-term goal. Therefore, the skills needed for an effective leader are varied and complex.For you, the technical professional, this means evaluating your current leadership skills. It also includes the development of more refined managerial skills such as  more...
Managing Conflict Stress and Time on-line e-learning cbt (computer based) ... is intended to show the proper methods needed to resolve conflicts, manage time, and manage stress. It also highlights the importance of a positive approach and attitude in bringing customer interactions to a satisfactory conclusion. This course helps to prepare learners interested in the Help Desk Institute (HDI) Customer Support Specialist (CSS) certification, which is targeted to  more...
The Process of Interpersonal Communication on-line e-learning cbt (computer based) It is almost impossible to be productive in today's business environment without being an effective communicator. This is particularly true if achievement of your goals depends on your ability to influence others. You need to be able to communicate your ideas, instructions, thoughts, and feelings accurately. This is not as easy as it may seem, and ineffective communication is often at the core of  more...
Managing Organization Conflict on-line e-learning cbt (computer based) ...eams, and even departments. The different nature of these conflicts is likely to require different approaches, and there are also likely to be a range of particular demands on you in the way that you manage the conflicts. A way of differentiating and applying these approaches is by adopting a short-term approach against a longer-term strategy. The first is categorized by a "quick and dirty"  more...
Oracle Database 10g Managing Undo Data and Lock Conflicts Release 2 on-line e-learning cbt (computer based) To discuss how to manage undo data and manage lock conflicts in an Oracle database  more...
Ethics and Professional Knowledge on-line e-learning cbt (computer based) What does being ethical mean? How does one make the best ethical choice in a complex project management environment? What are legal requirements, and how can you spot the moment when conflict of interest has occurred? In today's world, project managers must have a clear comprehension of these ethical responsibilities.Project managers must also be aware of their professional duty to contribute to  more...
Leading High-performance On-site Teams on-line e-learning cbt (computer based) Successful on-site teams are characterized by clear direction, team member trust, and effective communication and conflict-resolution strategies. In the early stages of team development, leaders must set up structures and processes that support the development of these team characteristics. This course offers strategies for leading an on-site team during the first two stages of team  more...
Leading Generations X and Next on-line e-learning cbt (computer based) This course deals with the characteristics and needs of the two youngest generations in the work force--Generations X and Next. These two generations have quite different attitudes toward work and career development. The first lesson identifies the needs of younger people with regard to their unique position in modern markets, desire for flexibility, desired work rewards, and career development  more...
Microsoft Project 2003 Fundamentals on-line e-learning cbt (computer based)cd rom This, the first of a two-part curriculum, covers fundamental Project 2003 skills used in the areas of Task, Calendar, and Outlining management, manipulation of data, views and reports, and project updating, tracking, and conflict resolution. Learn To: Match Microsoft Project 2003 products with their features. Identify component parts of the Microsoft Project 2003 interface. Identify  more...
Oracle Database 10g Administration Workshop I Part 4 on-line e-learning cbt (computer based)cd rom ... Identify features of locks. Identify features of lock conflicts. Unit 2: Backup and Recovery Match database failures with their possible causes. Identify features of instance recovery. Identify key concepts of tuning instance recovery. Identify the steps that are required for configuring a database to ARCHIVELOG mode. Identify tasks you should perform to configure a  more...
Business Code of Conduct Conflicts of Interest on-line e-learning cbt (computer based)cd rom ...conflicts of interest. It examines what constitutes a conflict of interest, how such conflicts should be dealt with, and what may be the potential consequences associated with conflicts of interest. Learn To: Identify a conflict of interest. Identify rules and regulations governing conflicts of interest. Identify auditor and analyst conflicts. Audience: All employees within  more...
Communicating w Difficult People Handling Difficult Co-Workers on-line e-learning cbt (computer based)cd rom ...u experience with her, and respond appropriately to those conflicts. Unit 2: Coping with a Difficult Co-worker (0.5 - 1 hour) Apply the appropriate coping technique for each personality type. Identify options to diffuse a difficult situation. Utilize proper methods to avoid advanced conflict.  more...
Employee Performance Resolving Conflict on-line e-learning cbt (computer based)cd rom ...on (0.5 - 1 hour) Understand why conflicts occur. Know the two kinds of conflict that can develop. Understand how conflict can benefit an organization. Differentiate between conflict resolution and conflict management. Simulation Overview: Each of the  more...
Facilitation Facilitating Challenging Situations on-line e-learning cbt (computer based)cd rom ...nt team resistance, and the most effective way to resolve conflicts among team members. Learn To Apply steps to foster healthy debates. Facilitate five types of difficult team members. Use a communication process to minimize interpersonal conflicts. Apply a process to  more...
Team Management High Performance Teams on-line e-learning cbt (computer based)cd rom ... In this simulation, you will help resolve conflicts that develop within your team as it discusses the development of the new product. You need to manage the conflict in a constructive manner in order to benefit from the situation. Unit 4: Making Decisions and Solving Problems (0.5 - 1 hour) Involve the entire team in problem solving.  more...
Team Conflict Resolving Team Conflict on-line e-learning cbt (computer based)cd rom ...nce Team members who want to understand how to resolve conflicts within the team. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1: Identifying Team Conflict (0.5 - 1 hour) Identify the effects of team  more...
Team Conflict Overcoming Conflict with Communication on-line e-learning cbt (computer based)cd rom ...ate effectively with John and Marcus to overcome any team conflicts that may arise. Unit 2: Using Communication (0.5 - 1 hour) • Use the process for managing conflict in a team setting. • Identify the strategies for managing conflict. • Identify the skills needed to interact effectively with teammates.  more...
Virtual Team Mgmt Coaching Virtual Team Members on-line e-learning cbt (computer based)cd rom ... Time 2 to 4 hours Objectives Unit 1: Resolving Conflicts in Virtual Teams (0.5 - 1 hour) Identify four actions that can enhance the communication process among virtual team members. Use actions to enhance the communication process among virtual team members. Identify the four sources of conflict in a virtual team.  more...
Moving from Technical Professional to Mgr Series Managing Personnel on-line e-learning cbt (computer based)cd rom ...forming very well. This was due to a lack of training and conflicts within the team. Your boss, Katherine Cavanaugh, has called a meeting to ensure that your project will be more successful. Unit 3: Team Support (1 - 1.5 hours) Identify two types of communication channels. Identify options for communicating your message. Identify barriers to communication. Identify strategies  more...
Business Code of Conduct Series on-line e-learning cbt (computer based)cd rom The Business Code of Conduct Series includes the following courses: Business Code of Conduct: Ethical Responsibility Business Code of Conduct: Bribery & Kickbacks Business Code of Conduct: Insider Trading Business Code of Conduct: Sarbanes Oxley Act Business Code of Conduct: Confidentiality & Company Assets Business Code of Conduct: Conflicts of Interest To review individual course  more...
From Serebra Learning Corporation
Building Dynamic Teams Thrive on Teamwork on-line e-learning cbt (computer based) This course describes techniques that will enable teams to streamline communications and improve overall performance. Professionals who want to work more effectively with others to achieve shared goals.  more...
Managing Conflict Stress and Time on-line e-learning cbt (computer based) ... is intended to show the proper methods needed to resolve conflicts, manage time, and manage stress. It also highlights the importance of a positive approach and attitude in bringing customer interactions to a satisfactory conclusion. This course helps to prepare learners interested in the Help Desk Institute (HDI) Customer Support Specialist (CSS) certification, which is targeted to  more...
Ethics and Professional Knowledge PMBOK aligned on-line e-learning cbt (computer based) ...ntract elements for legal requirements, and how to manage conflicts of interest. It also suggests ways to share lessons learned, and to enhance personal abilities. This series is targeted specifically for project managers, project team members, functional managers with employees assigned to project teams, project stakeholders, any team manager or member interested in project management,  more...
Dealing with Conflict in the Workplace Simulation on-line e-learning cbt (computer based) What are your thoughts on conflict in the workplace? Do you dread it? Quietly try to avoid it? Or do you rush headlong to meet it with enthusiasm, certain it will bring renewed vigor and badly-needed change to your organization? No matter your answer, the Dealing with Conflict in the Workplace Simulation will provide you with the opportunity to practice skills for coping with conflict and putting  more...
Managing Conflict in the Workplace Simulation on-line e-learning cbt (computer based) ...est communication in the workplace, unspoken and harbored conflicts will boil and fester until productivity grinds to a halt. Knowing how and when to address issues of conflict will help you to cut away destructive behaviors, encourage healthy arguments, and create an environment full of vigor and embracing of change. The Managing Conflict in the Workplace Simulation will help you to practice  more...
The Process of Interpersonal Communications on-line e-learning cbt (computer based) ...f a high proportion of the errors, misunderstandings, and conflicts that occur in the workplace. This course is designed to give you an understanding of the prime causes of poor communication, and, more importantly, the skills required to minimize their impact. Those within the organization whose roles require them to achieve results by being able to influence other people such as colleagues,  more...
Cultivating Great Teams Resolve Conflicts Positively on-line e-learning cbt (computer based) This course provides techniques to analyze and resolve conflict in a manner that produces a positive solution for all involved. All levels of professionals who supervise the performance of other staff members.  more...
Leadership Development for Technical Professionals on-line e-learning cbt (computer based) Managers must direct the activities of workers to address tactical or short-term issues while still maintaining a vision of the strategic or long-term goal. Therefore, the skills needed for an effective leader are varied and complex. For you, the technical professional, this means evaluating your current leadership skills. It also includes the development of more refined managerial skills such as  more...
Mentoring Essentials Simulation on-line e-learning cbt (computer based) You are a Team Leader for the Wireless Technology Group, a research department within The Research Company that focuses on collecting and analyzing data on wireless technologies. You are heading up a new research project that deals with forecasting advertising revenue for wireless communication tools over the next five years. While managing this project, you have also been assigned Tilly Newman, a  more...
Leading Generations X and Next on-line e-learning cbt (computer based) ... work traits, personality traits, and potential workplace conflicts are examined. A separate "threaded" topic shows a Gen X employee's behavior in a protracted work scenario. The third lesson looks closely at the youngest group of workers--Generation Next. Separate topics look at this generation's work traits and career potential. The last "threaded" topic shows a Generation Next worker  more...
Code of Conduct - Doing Business on-line e-learning cbt (computer based) This course enables you to identify areas of importance in business ethics and identify the topics of importance in data security. Compliance areas covered include honesty and fairness, anticompetitive conduct, insider trading, conflicts of interest, sanctions and trade embargoes, bribery, trade secrets, e-mail and Internet use, consumer data privacy, and record retention. All employees within an  more...
Business Ethics - How We Do Business on-line e-learning cbt (computer based) This course teaches you the ethical standards that govern honest and fair business conduct, the different types of anticompetitive conduct that violate US antitrust law, the guidelines for avoiding insider trading, and the rules to which management and employees must adhere to avoid conflicts of interest with the company. All employees within an organization, whether new hires or as a refresher  more...
Advanced ADO NET Programming on-line e-learning cbt (computer based) To explain how to modify DataSet data, update data sources, read and write XML data sources, and interact with ADO.NET Visual Basic .NET programmers and candidates for the Microsoft MCSD and MCAD certification paths  more...
Win2000 Active Directory Design Active Directory Security and Replication Strategies on-line e-learning cbt (computer based) ...ation, how to prevent unnecessary replication and resolve conflicts, replication between sites and within a site, connection objects, automatic topology generation, modification of replication topology, replication partitions, and how to measure replication traffic on the network. This course also covers how to manage replication traffic using sites, with explanations of how to generate  more...
Oracle Database 10g Managing Undo Data and Lock Conflicts Release 2 on-line e-learning cbt (computer based) To discuss how to manage undo data and manage lock conflicts in an Oracle database Anyone wanting to learn about Oracle Database 10g database administration  more...
Managing People : Resolving Team Conflicts on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The last few decades have seen a revolution in the way businesses operate. Companies now recognise that their people are their most precious asset. Today's manager needs leadership skills to shape people into effective working units ...called teams ...and lead them to success. Conflict between team members is inevitable as a team forms and grows. This course helps you act to resolve conflict  more...
Personal Effectiveness - Teamworking: Resolving Conflict within a Team on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Where people are working together, two plus two can equal more than four. People can achieve more than they would on their own as part of a cohesive and effective team, capitalising on each other's skills, experience and strengths. But working together isn't always sweetness and light. This course investigates whether conflicts are inevitable or avoidable and common causes of conflict. You will  more...
OSI Network Layers on-line e-learning cbt (computer based) The OSI Network Layers WBT is the second course of the Network curriculum, which prepares students for the Comptia's Network Certification exam. This course is meant for system administrators and network professionals who want to understand the OSI layers, such as the physical, data link, network, and transport layers in detail. The course describes the problems that can occur in the physical  more...
Federal Government - Gifts and Conflicts of Interest on-line e-learning cbt (computer based) This course provides an overview of the ethical conduct expected of federal employees. It lists regulations that control the exchange of gifts between employees and the acceptance of gifts from outside sources. It also discusses rules that regulate the activities of employees outside the office so as to avoid any conflicts of interest.  more...
Business Code of Conduct - Conflicts of Interest on-line e-learning cbt (computer based) This course covers the fundamentals of conflicts of interest. It examines what constitutes a conflict of interest how such conflicts should be dealt with and what may be the potential consequences associated with conflicts of interest.  more...
Facilitation: Facilitating Challenging Situations on-line e-learning cbt (computer based) In Facilitation: Facilitating Challenging Situations participants will learn how to handle several challenging situations that they may encounter while facilitating. Specifically they will learn how to handle difficult team members the best way to confront team resistance and the most effective way to resolve conflicts among team members.  more...
Troubleshooting PC Related Problems on-line e-learning cbt (computer based) The Troubleshooting PC-related Problems WBT is the last course in the A+ Certification curriculum and caters to the A+ Core Service Technician Examination. This course is designed to acquaint users with the basic knowledge of troubleshooting techniques while working with a PC. This course identifies certain hardware and software problems and provides troubleshooting techniques to resolve them.  more...
From Calamus Extension College Ltd
MA Independent Studies (Area Studies) - Distance Learning study at homeself directedself-directed research, essays and project ...and people, geography, history, politics, trade, tourism, conflicts, religions and other aspects of the region. Programmes may start at any time of year, subject to availability of places. This degree programme allows the student to plan his/ her own syllabus, identify the areas of knowledge or concentration required, choose suitable textbooks and/ or other media and compile a study plan  more...
From JED New Media inc.
Wrestling with Stress on-line e-learning cbt (computer based) Discover tips and hints on how to minimize stressful situations in order to promote maximum physical and mental health. As an individual, you have an obligation to yourself, your family and your employer to stay in good shape and to effectively manage personal stress.  more...
From Global Ethics University
Understanding Conflicts of Interest on-line e-learning cbt (computer based)study at homeonline video, quizzes, scenarios This course equips participants to deal with the variety of conflicts of interest dilemmas that employees face while on the job. It covers information relevant to all levels of employees and managers.  more...
From Teach Me IT
Troubleshooting PC-related Problems on-line e-learning cbt (computer based)study at home ...this course relate to BIOS, file system, memory, hardware conflicts, viruses, adapter cards, keyboards, mouse, disk drives, printers, and modems. After completing this course, the student will be able to: identify the four types of diagnostic software identify the types of problems related to the BIOS troubleshoot problems related to file system take steps to prevent a system from crashing  more...
E-commerce Fundamentals on-line e-learning cbt (computer based)study at home ...ferent types of e-commerce business segments Examine the conflicts between the requirements of different e-commerce participants Describe the role of standards in e-commerce Examine the conflicts caused by the use of cookies and Secure Electronic Transactions (SET) in e-commerce List the factors that should be considered while designing the architecture of an e-commerce system Describe the  more...
PC Configuration and Troubleshooting on-line e-learning cbt (computer based)study at home The PC Configuration and Troubleshooting WBT discusses the hardware requirements for assembling a PC, the procedures of installing and configuring PC hardware components, and the methods of troubleshooting hardware-related PC problems. Identify the components of a PC Identify the types of motherboards Identify the components of a motherboard Identify the system resources used in a PC  more...
OSI Network Layers on-line e-learning cbt (computer based)study at home ...student will be able to: Describe the types of resource conflicts Diagnose malfunctioning network interface cards Troubleshoot Ethernet hub-to-NIC problems Describe the network attachment devices for token-ring networks Describe the network attachment devices for FDDI, ATM, serial link, ISDN, and wireless networks Describe the MAC sublayer Describe the Link Layer Control Describe a  more...
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