Instructor Led Confrontation Training - Training Resources
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From H2 Training & Consultancy Ltd
Managing Poor Performance
...l I have been avoiding dealing with problems for fear of confrontation and 'upsetting the apple cart'. Now I have a clear framework to guide me. Thank you."
"It had been the case of protecting my own and the company's interests by collecting and presenting overwhelming evidence to the 'guilty party'. I realise now that a more 'human' approach would be more productive and professional."
"I
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...l I have been avoiding dealing with problems for fear of confrontation and 'upsetting the apple cart'. Now I have a clear framework to guide me. Thank you."
"It had been the case of protecting my own and the company's interests by collecting and presenting overwhelming evidence to the 'guilty party'. I realise now that a more 'human' approach would be more productive and professional."
"I
more...
From silicon beach training
Assertiveness Confidence Building Training
This comprehensive two day Assertiveness & Confidence Building training course provides practical guidance for anyone who needs to develop their assertiveness skills for a range of workplace situations.
During this Assertiveness training course you will gain the tools and techniques to boost your confidence and build your self-esteem.
By the end of this confidence building and assertiveness
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This comprehensive two day Assertiveness & Confidence Building training course provides practical guidance for anyone who needs to develop their assertiveness skills for a range of workplace situations.
During this Assertiveness training course you will gain the tools and techniques to boost your confidence and build your self-esteem.
By the end of this confidence building and assertiveness
more...
From Last Minute Training
Negotiating for Results - comphelp
This workshop will give participants confidence when negotiating with both internal & external clients. It also includes techniques to promote effective communications & to turn face-to-face confrontation into side-by-side problem solving.
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Negotiating for Results
Negotiating is a fundamental fact of life at every level. Whether you are working on a project or fulfilling normal support duties, this workshop will provide you with a basic comfort level to negotiations with both internal and external clients. This workshop provides you with an interactive approach to negotiations. The skills you acquire will help you in your role as mediator and negotiator as
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From Icon Consultancy & Education Ltd
Conflict Management
...t.
Whether the role is a front line security position, confrontational situations at airport check in desk for example or simply operating in an environment where there is likely be anti social behaviour - this course will be tailored to suit the specific needs of your organisation.
The course is typically run over two days and comprises both classroom learning and scenario based training
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...t.
Whether the role is a front line security position, confrontational situations at airport check in desk for example or simply operating in an environment where there is likely be anti social behaviour - this course will be tailored to suit the specific needs of your organisation.
The course is typically run over two days and comprises both classroom learning and scenario based training
more...
From KoreView Performance Group
Difficult Conversations
Do you avoid conflict? Would you like to be able to engage in "Difficult Conversations" easier? This presentation will provide theory and practice to help you communicate your real thoughts and feelings more easily. You will also learn how to react on the other side of a difficult conversation.
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Do you avoid conflict? Would you like to be able to engage in "Difficult Conversations" easier? This presentation will provide theory and practice to help you communicate your real thoughts and feelings more easily. You will also learn how to react on the other side of a difficult conversation.
more...
From Segullah and Company Limited
Anger Management
...sh to improve the way they deal with hostility, anger and confrontation within themselves.
You will gain the tools and techniques to build your confidence when dealing with emotionally demanding situations. You will leave the course with a set of handy reference cards to remind you of key skills and techniques learned during the course which you can use in your day to day activities.
By the
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From Wintrac Inc.
Confrontation and Conflict Management Workshop
In todaya ™s challenging work environment, individuals are encouraged to take responsibility and make individual contributions. Projects are often undertaken by cross-functional and multi-functional teams which afford many opportunities for creativity. However, there are also many occasions when disagreement and conflict cause frustration and reduce productivity. This workshop identifies
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From Dynamis Insight
The Law and Using Reasonable Force, Briefing for Managers
This briefing and workshop is designed to help your managers to understand the answers to common questions in regards to the use of Physical Restraint in care environments and in relation to Vulnerable People:
As a manager, what are the Health and Safety implications with regards to personal safety in the workplace?
What laws govern the use of force by staff in our occupation?
What are
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This briefing and workshop is designed to help your managers to understand the answers to common questions in regards to the use of Physical Restraint in care environments and in relation to Vulnerable People:
As a manager, what are the Health and Safety implications with regards to personal safety in the workplace?
What laws govern the use of force by staff in our occupation?
What are
more...
Confrontation Management Essentials
...and breakaway course is in reducing the risk of a violent confrontation as much as possible through detection and defuse strategies while enabling the learner to defend themselves appropriately if required to do so.
Some of the topics covred in the lecture/discussion part of the course are:
- Understanding the Nature of Confrontation.
- Predicting dangerous situations in order to avoid them.
more...
...and breakaway course is in reducing the risk of a violent confrontation as much as possible through detection and defuse strategies while enabling the learner to defend themselves appropriately if required to do so.
Some of the topics covred in the lecture/discussion part of the course are:
- Understanding the Nature of Confrontation.
- Predicting dangerous situations in order to avoid them.
more...
From SuccessSystems, Inc.
Resolving Performance Problems
When performance is not meeting expectations most supervisors and managers do not know what to do to resolve the problem! Few people are comfortable with giving negative feedback and most certainly do not like having to confront problem behavior. In this results-focused webinar you will learn how to use tools such as the performance agreement, skillful feedback (positive & negative), and caring
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When performance is not meeting expectations most supervisors and managers do not know what to do to resolve the problem! Few people are comfortable with giving negative feedback and most certainly do not like having to confront problem behavior. In this results-focused webinar you will learn how to use tools such as the performance agreement, skillful feedback (positive & negative), and caring
more...
Effective Performance Management
Performance appraisals, even with great forms, are not enough for truly effective performance management! In this results-focused webinar you will learn how to use tools such as the performance agreement, the relationship audit, skillful feedback (positive & negative), and caring confrontation to produce maximum performance results. This program also provides some helpful tips on how to involve
more...
Performance appraisals, even with great forms, are not enough for truly effective performance management! In this results-focused webinar you will learn how to use tools such as the performance agreement, the relationship audit, skillful feedback (positive & negative), and caring confrontation to produce maximum performance results. This program also provides some helpful tips on how to involve
more...
Coaching Skills for Better Performance Management
Real "What to do - How to do it" training in which you will learn how to delegate more skillfully, give positive and constructive performance feedback effectively, help people learn from their mistakes, build rapport, trust, loyalty and accountability, help people learn to think for themselves and take more initiative, and how to caringly confront problem behavior.
This training has been used by
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Real "What to do - How to do it" training in which you will learn how to delegate more skillfully, give positive and constructive performance feedback effectively, help people learn from their mistakes, build rapport, trust, loyalty and accountability, help people learn to think for themselves and take more initiative, and how to caringly confront problem behavior.
This training has been used by
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From Boston University Corporate Education Center
Positive Assertive Management
If you have trouble saying "no," or feel that people do not really listen to you, this workshop is for you! It will empower you to state your case, resolve conflict, and negotiate positive outcomes - and give you fail-proof techniques to insure you will be heard.
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If you have trouble saying "no," or feel that people do not really listen to you, this workshop is for you! It will empower you to state your case, resolve conflict, and negotiate positive outcomes - and give you fail-proof techniques to insure you will be heard.
more...
From Kirk Miller & Associates, Inc.
Advanced Conflict Management
Unmanaged employee conflict is perhaps the largest reducible cost in organizations today. It is also probably the least acknowledged.
It is estimated that more than 65% of performance problems result from strained relationships between employees, not from deficits in individual employees' skill or motivation. Interdependent workplace relationships are a fertile soil from which conflict can
more...
Unmanaged employee conflict is perhaps the largest reducible cost in organizations today. It is also probably the least acknowledged.
It is estimated that more than 65% of performance problems result from strained relationships between employees, not from deficits in individual employees' skill or motivation. Interdependent workplace relationships are a fertile soil from which conflict can
more...
