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Managing Customer Service ...ed experiences to share elements of reward and challenge. Consider this workshop as a re-energizing time to build and expand from where you are now. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Identify ways to establish links between excellence in customer service and your business practices and policies. Develop the skills and  more...
From Next Levels Consulting
Designing and Managing Services ...o look at services and their special characteristics, and consider what knowledge and skill we need to market them successfully. At this programs conclusion, participants should be able to design, understand, market and manage services. N. B. Content can be modified (Customized) as per customers requirements & business objectives Course Outlines -The nature of services, including the  more...
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