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Becoming a Manager Responsibilities and Fears ...cates a healthy respect for the role. Taking some time to consider how you can best direct your current abilities toward the new task will be time well spent. It is inevitable that your co-workers' expectations of you will change. It may be hard for some of your former colleagues to accept your promotion. Your new fellow managers, who were once senior to you, may also take some time to  more...

Recruiting Talent ...es to find the right people. Learners will explore how to consider the needs of the organization balanced against the expectations and needs of the potential employees who comprise the talent market. The talent market consists of a cross-section of potential employees that spans generations, cultures, languages, and even continents, each of which brings something different to the table and may  more...

Designing and Planning Experiments in Six Sigma Designing and Planning Experiments in Six Sigma ASQ Six Sigma Black Belt (SSBB) Six Sigma teams concluding the Analyze phase with a well-understood problem strive in the Improve phase to generate a well-designed solution. Design of experiments (DOE) is a controlled approach to experimentation that enables teams to systematically change the level of one or more input factors and observe the  more...

Conflicts of Interest in the Workplace ...y impair the employee's judgment, causing the employee to consider his or her own self-interests over those of the employer, when performing job-related duties. A conflict of interest may also exist if the employee has any potential personal interest that may impair the employee's judgment, whether the employee realizes it or not, and even if the employee does not intend to have a conflict of  more...

Business Writing Know Your Readers and Your Purpose ...oncern them most? These are just some of the questions to consider before you start writing your message. Closely tied with knowing your readers is knowing your purpose for writing. Do you need to inform customers about a new policy, or do you need to persuade employees to adopt a new business practice? Knowing your purpose will focus your message, making it clear to readers why it is important  more...

Business Writing Editing and Proofreading Business Writing: Editing and Proofreading When it comes to business writing, most individuals don't really appreciate the importance of editing and proofreading a document before sending it. But have you ever distributed a document or message only to find later that you forgot to include a key point or correct an embarrassing spelling error? Reviewing is a crucial stage in the writing  more...

Illegal Insider Trading Simulation ...uncertain how to proceed in a particular situation should consider seeking help from a company human resources representative, an ombudsperson, an employee assistance program counselor, a friend, or another resource. This SkillSoft product has been reviewed by the Labor, Employment, and Employee Benefits Law Group of the law firm of Sheehan Phinney Bass Green PA. As of the date reviewed, the  more...

Workplace Diversity Awareness Simulation ...uncertain how to proceed in a particular situation should consider seeking help from a company human resources representative, an ombudsperson, an employee assistance program counselor, a friend, or another resource. This SkillSoft product has been reviewed by the Labor, Employment, and Employee Benefits Law Group of the law firm of Baker Donelson Bearman, Caldwell & Berkowitz, PC. As of the  more...

Writing a Business Case ...ully planned, written, and presented, especially when you consider that corporate investments are being subjected to increased scrutiny. Writing a good business case will help you justify resource allocation to key decision makers and secure funding for your project. Otherwise, you may be eaten alive by the competition In this course, you will learn how to plan, write, and present a  more...

Introduction to Event Management Introduction to Event Management ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam It's essential that you know the status of all components in your IT infrastructure at any given time. Monitoring all events that occur can provide you with invaluable data to help your organization identify and isolate not only problems that are  more...

Introduction to Incident Management Introduction to Incident Management ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam No process in IT service delivery is foolproof; at some point in time an unplanned interruption will most likely occur ranging from a minor incident to the disastrous crashing of a critical system. The key to surviving any type of incident lies  more...

Green Business Implementing Sustainability Strategies ...e to report on your sustainability initiatives. These two considerations are as important as the physical implementation of the plan itself. This course covers ways to align corporate and sustainability strategies, as well as ways to measure your sustainability performance. It provides examples of how companies can implement sustainability strategies and discusses the importance of reporting  more...

Trenching and Excavation Safety Trenching and Excavation Safety This one-hour course is designed to better inform the employee of the possible health and safety concerns unique to trenching and excavation. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: list factors to consider before trenching and excavation begins, identify the purpose  more...

Enhancing Your Creativity ...our Creativity What makes a person creative? Do you consider yourself creative? Certain personal characteristics have been linked with creativity for example, a willingness to take risks, the ability to connect diverse ideas, and open-mindedness. And most important, perhaps, is believing that you are creative. Many people get stuck because they think 'I'm not a creative person.' But  more...

Integrated Project Change Control and Close ...tor and control the changes will mitigate project risk by considering time, cost, scope, and product quality. Controlling change will also effectively assist in closing projects or phases by ensuring approved changes are implemented and signed off by stakeholders. As a result, project managers must hold multiple perspectives and simultaneously consider the many facets of their projects. This  more...

The Profession of Selling ...Consider how the following definitions relate to a successful career in sales: Principle - a rule or code of conduct; Strategy - a careful plan or method especially for achieving an end; and Skill - a developed or acquired ability. These three terms help describe the difference between sales as a profession, and sales as simply a job. "The Profession of Selling" course is designed to present  more...

Managing Workplace Harassment Complaints Simulation ...uncertain how to proceed in a particular situation should consider seeking help from a company human resources representative, an ombudsperson, an employee assistance program counselor, a friend, or another resource. This SkillSoft product has been reviewed by the Labor, Employment, and Employee Benefits Law Group of the law firm of Baker Donelson Bearman, Caldwell & Berkowitz, PC. As of the  more...

Dealing With Sexual Harassment Simulation ...uncertain how to proceed in a particular situation should consider seeking help from a company human resources representative, an ombudsperson, an employee assistance program counselor, a friend, or another resource. This SkillSoft product has been reviewed by the Labor, Employment, and Employee Benefits Law Group of the law firm of Sheehan Phinney Bass Green PA. As of the date reviewed, the  more...

Creating a High-Retention Organizational Culture Simulation ... qualified employees. To be successful, businesses should consider recruitment and retention not as two separate efforts, but instead as a combined strategy for creating a high-retention organization. This simulation provides the opportunity to practice the skills required to integrate employee engagement and retention strategies with recruitment efforts. This simulation is based on the  more...

Maximizing Productivity as a Remote Employee ...ers. Individuals and employers have a number of things to consider when deciding whether working remotely is possible, necessary, or desired. Once the decision is made, the goal is to create and maintain a productive remote work environment. This course provides an introduction to telecommuting, including helping you determine whether telecommuting is right for you, given the type of job you  more...

Oracle Database 11g R2 Managing Database Memory Performance ...ance between performance, cost, and reliability. You must consider the investment in the system architecture, which includes the hardware and software infrastructure needed to meet your requirements. This course explores the database's memory structures, focusing on how to configure SGA parameters and how to implement Automatic Memory Management and Automatic Shared Memory Management, and how  more...

Deploying Windows 7 Using WDS and USMT ... Windows 7 throughout the network, administrators need to consider how they will preserve the user files and settings on each client computer. Microsoft offers user state migration tools that enable the administrator to store the user data in a specified location until Windows 7 is deployed, when that user data can be restored. This course demonstrates how to deploy Windows 7 over the network  more...

Cisco Route 1 0 Implementing an OSPF-Based Solution ... routers within the area. Network designers should always consider using stub area techniques when building networks. Stub area techniques improve performance in OSPF networks and allow the network to scale to significantly larger sizes. Preventing your router from receiving fraudulent route updates by configuring neighboring router authentication is important. You can configure OSPF neighbor  more...

Existing Infrastructures Branch Deployments in MS Win Server 2008 ...the necessary level of security. This course explores the considerations and tasks administrators must grasp before embarking on an Active Directory restructure, whether it involves an in-place upgrade to Windows Server 2008 server and functional level, or the addition of new Windows Server 2008 servers and the migration of Active Directory objects using the Active Directory Migration Tool  more...

Application Access Delivery in MS Win Server 2008 ...se Administrator One of the administrative tasks to consider when making network design and infrastructure plans is the business's requirements for application availability, deployment, and management. This can involve the need to make desktop environments or individual applications available to remote users or clients, deciding on the method to use for distribution of application  more...

Network Access in MS Win Server 2008 ...lanning the enterprise infrastructure, it is important to consider the needs of external users and clients to access the corporate domain, resources, and services. This course outlines the key technologies to consider when designing the external network access strategy. Included is a look at the remote access abilities provided by Windows Server 2008's Network Policy and Access Services role,  more...

Planning Name Resolution IP Addressing in MS Win Server 2008 Planning Name Resolution & IP Addressing in MS Win Server 2008 Microsoft Microsoft Certified IT Professional Windows Server 2008 Enterprise Administrator Enterprise administrators are involved in various aspects of infrastructure design. One of these areas includes planning the IP addressing scheme and name resolution strategy. This course covers the key IPv4 and IPv6 characteristics,  more...

Designing Data Security High Availability in MS Win Server 2008 ...of BitLocker Drive Encryption. Administrators should also consider the use of Active Directory Rights Management Services or the implementation of Encrypting File System to protect file resources. The course describes technologies that make resources more accessible to both internal and external users through the capabilities provided by Microsoft SharePoint technologies and the Distributed  more...

Preparing to Interview Preparing to Interview Conducting effective interviews is as much an art as it is a science. You need to use your instinct and discernment, but solid preparation is equally important. Preparing properly helps you evaluate candidates accurately and fairly, helps to create a positive impression, and shows that you are professional. It can also help you avoid common errors such as talking too  more...

Competitive Marketing Strategies Conducting an Internal Analysis ...stainable competitive advantage? In addition, you need to consider your marketing activities - how relevant are your marketing objectives, given your organization's current and potential capabilities? And what kind of profile does the marketing function have in your organization? Addressing questions like these will help you improve and develop strategies that reflect your unique capabilities.  more...

Introducing Agile Software Development Introducing Agile Software Development Agile software development is an iterative, incremental approach to developing and releasing software. Agile principles include commitment to timely and ongoing software deliveries, changing requirements, simplicity in approach, and sustainable development cycles. The Agile method also promotes self-organizing, self-empowered, self-monitoring teams and  more...

Organizational Behavior Dynamics of a Positive Organizational Culture Organizational Behavior: Dynamics of a Positive Organizational Culture An organizational culture isn't a set of rules or standards, but rather an interactive process - a social construct that's constantly changing. It's an invisible, dynamic force that drives a company and its actions. Culture is reflected in artifacts, patterns of acceptable behavior, and shared traditions, values,  more...

The Fundamentals of Globalization Managing in a Global Environment ... a complex, constantly changing environment. They have to consider different economic, political, legal, and cultural factors as they plan, make decisions, and lead others in different international contexts. What worked in the role of a domestic manager may not be effective in the international market. This course describes some strategies and techniques for managing successfully in a global  more...

IFRS Transitioning to IFRS ...gh the operational adjustments. Organizations should also consider the HR implications of switching to IFRS, as they could face pitfalls if they fail to plan wisely, consult with experts, or assign responsibilities with care. These pitfalls include significant budget over-runs, costly errors, inefficiencies, and increased complexity in the reporting process. This course examines some of the  more...

Oracle Database 11g Oracle Net Services Listener Security ...Oracle Net Services & Listener Security Oracle When considering Oracle security, you must also consider the security of the listener, which is the gateway to the network and the network itself. This course describes the items on the client, listener, and network security checklists. It demonstrates how to secure administration of the network, restrict access by IP address, and encrypt  more...

Operations Management Facilities Planning Management ...ocused production. Decisions about facility location must consider access to customers, resources, and utilities. Layout of facilities is determined by the nature of the organization, its production system, and the processes used for creating its products or services. When choosing the location and layout of a facility, service facility managers must be mindful of how products or services are  more...

Identity Presence Privacy ...usinesses using a cloud computing models, we also need to consider the implications for the management of identity. This course ensures you are familiar with identity and access management (IAM) and the common industry protocols used to extend identity to the cloud. It covers the concept of federation between different CSPs and businesses, the need for proper identity and access control  more...

Short Story Secrets Designed for the writer who wants to move beyond a first draft. The short story form is making a come back, and is the best way to break into the world of publishing. This short story workshop is designed for the writer who has already begun writing stories and wants to move beyond a first draft. Once your idea is on paper, what is the next phase in the creative process? Structure, development,  more...

Write a Marketable Script in 10 Weeks Learn how to produce "marketable" script in a minimal amount of time. The purpose of this course is not just to produce a single script-although that will happen. The real purpose is to show you the structure of scripts and how to produce "marketable" scripts is a minimal amount of time. What do I mean by "marketable"? A marketable script is one that has all of the following: Interesting  more...

Introduction to the Administration of a Medical Office ... or other assistance that a student may need. You should consider this course as a preliminary course or ?step 1? on the educational ladder in the administrative arena. While this course is intended for personal enrichment, it contains objectives and information that can be extremely beneficial to those who utilize them in a professional atmosphere. Books, Tools, Resources for the Course: Due  more...

The Power of Animation: Learn Flash in Five Days ...loring the possibilities of animation. Even if you do not consider yourself an artist, mastering Flash can help you create business presentations, product demonstrations, cartoons, and even video games! Coursework focuses on mastering the basics of Flash 5. Students will become familiar with, and be able to use the Flash 5 interface, as well as the tools and panels associated with this  more...

Effective Business Presentations Using Flash ...sentations and product demonstrations. Even if you do not consider yourself an artist, mastering Flash can help you create professional business presentations, product demonstrations, cartoons, and even marketing style video games! Coursework focuses on mastering the basics of Flash 5 and applying them toward business presentations. Students will become familiar with, and be able to use the  more...

Interviewing Job Candidates Course description -- This is a practical course with tools and methods to help you prepare to get the results you want. You will learn how to define exactly what youa ™re looking for in a job candidate, and be given checklists and discussion guides for asking the right questions to get relevant answers. The course addresses the most common legal pitfalls and how to avoid them, as well as  more...

Influence Your Customer to Take Action and Buy Achieve the right personal chemistry throughout the selling process. Selling is a balance of give and take. You give your customer what they want to know about your product or service can do for them, and then they `take` it from you in exchange for a price. Most often referred to as closing, you ask them to make a decision by suggesting they take action. According to the old school of  more...

Master s Specialist Workshop Information and Document Design Modules 4-6 Course work will consider visual rhetoric, including the principles of visual perception and how these principles apply to document design.  more...

Career Assessment Profile ... as a leader, which, in turn, may be useful to you as you consider such key questions as:Which aspect of business should I study next? How can I leverage my strengths and compensate for my weaknesses? How can I achieve an optimal balance between my work life and my personal life? The dimensions measured by the Profile were developed and refined by Dr. John Lounsbury, a recognized expert in  more...

Entrepreneur Assessment Profile ...entrepreneur, which, in turn, may be useful to you as you consider such key questions as: Which aspect of business should I study next? How can I leverage my strengths and compensate for my weaknesses? Should I run a company or work alone as a self-employed freelancer? What kind of business should I own? The dimensions measured by the Profile were developed and refined by Dr. John Lounsbury, a  more...

Leadership Assessment Profile ... as a leader, which, in turn, may be useful to you as you consider such key questions as:Which aspect of business should I study next? How can I leverage my strengths and compensate for my weaknesses? How can I achieve an optimal balance between my work life and my personal life? The dimensions measured by the Profile were developed and refined by Dr. John Lounsbury, a recognized expert in  more...

What Inexperienced Homebuyers MUST Know Before They Buy a Home ...sound financial decision depends on whether you carefully consider each characteristic of a property in order to determine whether it is important to you or not? and at what cost. This course employs the Learning by Doing approach to education. That means that rather than lecture to you, this course will put you to work. Why? Because you remember what you experience much better than what you  more...

Lean Manufacturing Personal Training Library ...anding of the role statistics play in Lean Manufacturing, consider the Manufacturing Statistics Library as well. The Lean Manufacturing course provides a comprehensive introduction to lean manufacturing concepts, terminology, techniques, and practices. In the first unit students will learn how to identify (and eliminate) waste and how to use value-stream mapping to capture the current state  more...

Accounting In An Hour ...l matters. It is suggested that the student realistically consider their abilities and knowledge in the subject area and review the course description before enrolling. This course is self-directed and should not be considered as a replacement for a 15 week face-to-face instructor-led accounting course. It does however have great value in teaching the basics in a very meaningful way.  more...

Listening Skills for the Workplace ...ort course is designed to increase your knowledge of, and consider your attitude toward, listening to other people in everyday life. It includes a detailed assessment, discussion of why people filter and block communication. Listening Skills for the Workplace There is an expanding awareness in business of the value of good listening skills. To ignore this important tool in today`s competitive  more...

Practical Grant Writing I with Mentor ...you would prefer more input throughout the course, please consider taking Practical Grant Writing II with an Instructor. This course can be completed as quickly as you care to work though each lesson. Practical Grant Writing I What is commonly known as ?grant writing? is in fact a process that also includes research, planning, and collaboration. This course is a step-by-step guide to  more...

Leadership and Change ...consider to be exemplary leaders--people who led their organizations to greatness. What are the events or actions that led you to believe these leaders were exemplary? Was it the development of a new product, the revival of a failing business, or perhaps the start-up of an entrepreneurial venture? People who become leaders are individuals who triumph during times of turbulence, conflict, and  more...

A Primer for Ensuring Accountability "You are either part of the solution or part of the problem." That assertion from Eldridge Cleaver is a perspective that you must impart to each and every employee you supervise. There are many effective ways to get them to see this valuable viewpoint. And that's what you'll learn in this course. As a manager you are on the line when things go wrong. This course is designed to enhance your ability  more...

Introduction to Online Branding Are you thinking about moving a product into the e-marketplace; that is, sell it on the Internet? This course will provide the learner with a comprehensive overview of the effects the Internet has on marketing a particular brand. Beginning with a brief review of the basics of branding, the learner will then move on to explore how, using traditional principles, today's e-marketers are refining  more...

What to Consider When Hiring Recruitment is a complex and important activity for a manager. Effective hiring requires effective preparation. The recruitment process must be fair and safe, and there is plenty of legislation to trip up the unwary manager. Getting any part of this wrong is expensive, time consuming, and damaging to the good name of the company. This course will give you a brief overview of the major  more...

The Telecommunications Industry Overview Version 2 ...d marketing strategies. To survive, telecom carriers must consider a number of options, including consolidation, enhanced service offerings, and/or costly technological upgrades. This course is designed to help learners gain an understanding of the telecommunications industry, the tumultuous regulatory environment surrounding it, the technological challenges hindering it, and the strategies  more...

Elements of a 360-Degree Performance Review Are you familiar with the elements of the 360-degree performance review process? Are your participants familiar with them? Implementing a 360-degree performance review within your organization is a large undertaking; however, with proper preparation of your participants, the resulting feedback is far more likely to be accurate and useful. Failure to consider the crucial elements of the review  more...

The Basics of Delegation ...e paperwork that litters your desk? Perhaps it is time to consider sharing some of those tasks with your skilled employees. As you progress through this "Delegation Basics" course in the "Effective Delegation" series, you will discover what delegating is all about, what you need to do to prepare for and implement this process, and how to ensure that you and your employees will effectively  more...

Competitive Factors in Strategic Marketing You've got a great idea for a new product or service for your organization, or a major enhancement for an existing one. Now you've got to present the case to the decision-makers to go forward. What kinds of topics should you include in your strategic marketing plan? In this course you'll learn exactly what to consider as you develop and present your plan, including market data and competitor  more...

Appraising Performance Simulation ...Consider your last performance appraisal. Was it a positive experience? Did it give you a clear idea of which areas you performed well in and which areas required more attention? And what about afterward? Did your manager continue to provide you with feedback all throughout the year? Or are you still waiting until your next evaluation to see how you've performed? Contrary to the experience of  more...

Lean Value ...xplores this value principle in depth. In Lesson 1 you'll consider the benefits of the lean transformation for your own business and look through the lean manufacturing lens to redefine product value. Then in Lesson 2 you'll learn about value-stream mapping - a technique designed by several forefounders of the lean manufacturing movement. Applying this technique to identify waste, create an  more...

Supply Chain Management Strategies ...tal supply chain management (SCM) strategies one needs to consider before implementing an effective and workable SCM system. SCM concepts and strategies included in this course are centralized and decentralized distribution systems, push- and pull-based supply chains, risk pooling, the bullwhip effect, and centralized and decentralized inventory systems. The course will also examine the  more...

Managing Sexual Harassment Problems Simulation ...uncertain how to proceed in a particular situation should consider seeking help from a company human resources representative, an ombudsperson, an employee assistance program counselor, a friend, or another resource. This SkillSoft product has been reviewed by the Labor, Employment, and Employee Benefits Law Group of the law firm of Sheehan Phinney Bass Green PA. As of the date reviewed, the  more...

Team Feedback A Guide Teamwork is playing an increasingly significant role in the majority of today's top companies. This is based on the assumption that working in teams leads to better business performance. In that case, you must ensure that team performance is managed effectively--feedback being of crucial importance. Feedback about how the team is performing, how individuals are contributing to the team's  more...

The Impact of Culture on Communication Everything you say is influenced by culture. You operate with a set of invisible beliefs, values, and assumptions that become apparent to other people in the way you behave. Culture is important to the way you communicate, even though it is often hidden.Understanding more about culture can be a real bonus when working as part of any global organization. Showing your customers and coworkers in  more...

The Art of Global Communication ...Considering that communication is something you do every day, how many people actually stop to consider what is happening before they speak? Can you just talk without thinking too much about the target audience, the message to be communicated, and a host of other information? Communication is too important to be left to chance. The subtleties of language, expressions, and gestures all enrich  more...

Improving Your Cross-cultural Communications ...w to build rapport, appeal to receivers' motivations, and consider the importance of rank and respect in global communication.Cross-cultural communication is often boosted by global e-communication including electronic mail, videoconferencing, and Internet conferencing. You'll look at the options available and examine the downside of information technology, too.Finally, you'll learn that  more...

Performance Metrics for an Inbound Call Center ...iness world. In this hectic environment, is there time to consider how things are being done? There should be. As the call center industry slowly transforms into a customer management industry, the impetus will be on call center managers to ensure customers receive the best service possible. But where do you look to analyze performance? Is performance quantifiable? Yes it is Call center  more...

Brand Management Developing a Brand Strategy ... Identify the factors you should consider when building a brand extension. Sequence the steps for creating a secondary brand. Identify reasons for using secondary brands. Identify the steps for creating a sub-brand. Identify reasons for using sub-brands.  more...

Sales Skills Developing a Winning Strategy ...ions and consumer trends and about the factors you should consider when researching potential clients. Unit 3: Consult with Your Clients (0.5 - 1 hour) Correctly list the three steps of the consulting strategy. Complete the three steps of the consulting strategy. Calculate a client's return on investment.  more...

Brand Management Branding on the Web Brand Management: Branding on the Web gives you information about branding on the Internet. The program provides you with processes for branding on the Internet, creating a secondary brand on the Internet, and how to introduce a brand on the Internet. Additionally, the program provides you with guidelines for each process as well as guidelines for developing effective Internet brand names. By  more...

Sales Management Leading a Sales Team ...hoosing a territory strategy and what factors you need to consider when conducting territory reviews. You will also learn what forecasts sales managers usually develop, the four factors to define when referring to a forecast, and how forecasts are used. In addition, you will learn steps for conducting sales meetings and the best method for setting goals in the meetings. Learn To  more...

Sales Management Motivating Sales Teams to Win ... do to motivate members of your sales team and factors to consider when evaluating motivation levels. You will also learn about various compensation practices to help you keep top performers, as well as how to identify opportunities to improve and how to address substandard performance. Learn To Identify the actions you can take to ensure that sales team  more...

Strategic Management Establishing Strategic Focus ...ss successful. Recognize issues to consider when organizing a strategic management plan. Simulation Overview: In this simulation, you are the leader of a newly formed strategic team in the robotics division of Icon. For several years, your department has had success producing robots for manufacturing and industrial companies.  more...

Strategic Management Analyzing Strategic Options ...mation required to develop an effective strategic option, consider appropriate issues when performing a strategic audit, and use the SWOT review to analyze a company's situation. The program describes how to evaluate internal resources, capabilities, and core competencies, and analyze external factors, such as industry trends and competition. Learn To Identify  more...

Strategic Management Developing a Successful Process ...ion statements. Identify issues to consider when setting goals and objectives. Discuss issues to consider when setting goals and objectives. Differentiate among the strategy types. Identify guidelines to secure acceptance for the strategic plan. Apply guidelines to secure  more...

Principles of Marketing Fundamentals of Marketing ...e. Identify characteristics to consider when implementing a market segmentation strategy. Apply the steps of the market segmentation process. Audience Managers, supervisors, and employees who want to learn basic marketing principles in order to influence the marketing goals of their organization. Deployment Options e-Learning  more...

Introduction to E-Commerce ...tent development. Identify usability and compatibility considerations for Web site design. Identify e-commerce technical support needs. Identify the tools required to integrate multimedia technologies with e-commerce applications. Identify e-commerce technical support requirements for programming and database integration. Identify issues to consider when integrating e-commerce  more...

Data Modeling - Create Basic Models ...eveloper/2000 and Designer/2000. L earn To: Consider the approaches to information modeling. Understand the components of the Entity Relationship Model. Understand the need for detailed definitions of attributes, Identifiers, and domains. Understand how attributes, Identifiers and domains will be used during later development. C ontent Emphasis  more...

Data Modeling - Develop Depth to Your Models ...s over time. Resolve fan traps and chasm traps. Consider effects of convergent and divergent models. Model non-transferable relationships. Define normalization. Explain the benefits of Normalization. Place an Entity Relationship (ER) Model fully in the Third Normal Form (TNF). Consider the value of Normalization and ER Modeling. Use normalization as a QA  more...

SQL Server 7 0 System Administration - Part 4 ...server. Define a target server. Identify the facts to consider when making changes to a job in a multiserver environment. Identify the features of SQL Server Web Assistant. Create an HTML file. Execute a defined Web Assistant job. Unit 2: Transferring Data Duration: 2 - 3 Hour(s) Identify the steps for copying data from one environment to another. Select the tasks  more...

SQL Server 7 0 - Implementing a Database - Part 5 ...enforce business rules were used. Select the performance considerations for triggers. Select the recommended effective practices for triggers. Unit 3: Distributed Data Duration: 2 Hour(s) Select the purposes for establishing linked servers. Perform the steps to connect to a remote SQL server. Match common OLE DB provider names with their data sources. Identify facts to consider  more...

E-Commerce Security ...consider the impact of security issues on e-commerce implementation. Learn To: Identify the features of a Security Firewall. Identify the features of Information Encryption. Identify the features of Authentication and Authorization. Identify the features of E-Commerce Payment Security. Audience: This course is intended for Managers and technical staff who are in  more...

Building an E-Commerce Business Case ...res of an online customer program. Identify factors to consider when building a brand. Identify the role of online brand equity. Identify ways of maximizing online brand identity. Identify the role of search engines in building brands. Unit 4: The Virtual Value Chain (2 hours) Identify ways in which e-commerce can impact primary activities. Identify ways in which  more...

Diversity Diversity in the Workplace Employees will learn what diversity is and how it influences their relationships with others. They learn to differentiate between-and overcome-stereotyping, prejudice, and discrimination. They acquire the communication skills they need to build on the advantages that a diverse workplace offers. Learn To: Define the many facets of diversity and explore how they can benefit individuals and  more...

International Business Essentials Succeeding as a Global Manager ...ssful reengineering of the company. You will also need to consider the dynamics of the global workplace throughout the discussion. Unit 2: Global Management Success Factors (0.5 - 1 hour) Identify differences between a traditional manager and a global manager. Identify characteristics of a global manager. Identify competencies of a global manager. Identify methods for selecting  more...

Designing Cisco Internetwork Solutions Part 2 ...cluding IPv6. Learn To: Identify factors to consider when designing an Enterprise Campus. Match types of transmission media with their characteristics. Distinguish between switched Local Area Network (LAN) and shared LAN segmentation technologies. Identify characteristics of Wide Area Network (WAN) technology. Identify considerations for determining application and  more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat ...l elements of Active Directory. It also covers the design considerations in relation to Naming strategy, Domain Name and DNS Naming. Finally, it covers the design principles behind the delegation of authority. L earn To: Identify the features of the Active Directory logical structure. Identify the design considerations for an organization's Active Directory. Identify guidelines  more...

GroupWise 5 5 Admin Part 2--Clients Post Offices ...ary to run the GroupWise client. Identify the factors to consider when setting up the client software. Identify the locations that the client checks to determine how the client will connect to the POA. Grant NDS and file system rights using the GroupWise Administrator. Verify that a user has an assigned IP address using Windows 95. Identify the functions of the Imaging and Workflow  more...

Exchange 2000 Server--Part 3 Administering ...onfiguration features for a user. Identify the issues to consider when creating contacts in Windows 2000. Sequence the steps involved in creating distribution lists. Identify the issues to consider when using System Manager in Exchange 2000 Server. Identify the property settings available for the organization object. Identify the features of top-level containers. Identify the features of  more...

Exchange 2000 Infrastructure Design--Part 1 ...Overview This course will cover Active Directory design considerations, network design for Exchange 2000, and designing a backup and security strategy for the Exchange 2000 server. The focus of the course is showing the learner how to analyze company's organizational requirements. It is important to understand the design decisions in Active Directory that are specific to Exchange server.  more...

Exchange 2000 Infrastructure Design--Part 3 ...system. It provides an overview of the things you need to consider when planning, implementing, and testing a coexistence and migration strategy for your organization. A range of coexistence and migration scenarios for different types of organizations with varying needs and goals are presented to the learner in this course. L earn To: Identify the key considerations involved when  more...

Exchange 2000 Infrastructure Design--Part 4 ...nsfer Protocol (HTTP) protocol. Identify the factors to consider when creating a maintenance plan. Identify the guidelines for testing an Exchange 2000 Server system implementation. Identify the elements of Exchange 2000 Server trend analysis. C ontent Emphasis Conceptual A udience Candidates for this course operate in medium to very large computing environments that use  more...

SCO SVR 5 --Part 1 Basic Administration ...are requirements for installing. Identify factors to be considered before installing Unixware 7. Identify the location of user setup and login files. Identify the characteristics of disk partitions. Identify the different types of file systems. Identify CLI commands that can be used to manage a file system. Identify the features of the System Logs Manager. Identify the features of  more...

XML Programming--Part 1 Components Style Sheets ...g a namespace to an XML document. Identify the issues to consider for schema improvement in XML. Identify the functions and features of XML schemas. Identify the features and functions of data types in XML. Write an XML schema. Identify the features of XML vocabularies in different fields of business. Unit 3: XML Documents: Presenting Duration: 2 Hour(s) Identify key stages in  more...

XML Programming--Part 1 Components Style Sheets ...g a namespace to an XML document. Identify the issues to consider for schema improvement in XML. Identify the functions and features of XML schemas. Identify the features and functions of data types in XML. Write an XML schema. Identify the features of XML vocabularies in different fields of business. Unit 3: XML Documents: Presenting Duration: 2 Hour(s) Identify key stages in  more...

SQL Server 2000 Database Admin Part 5 Maint SQL Server 2000 Course Overview This is the last course in a five part series that deals with managing, monitoring, and troubleshooting SQL Server 2000. Learn To Identify guidelines for configuring SQL Server Agent. Identify guidelines for using SQLAgentMail and SQL Mail. Configure a Microsoft Outlook Exchange profile for your administrative account. Identify the goals of SQL Server 2000 monitoring.  more...

IBM DB2 Univ Database V7 1 Transition Part 1 Core Competencies ...es of declared temporary tables. Identify the factors to consider when using declared temporary tables. Identify the way in which savepoints control the outcome of transactions. Identify the new features of federated databases. Identify the new features of the SQL Explain utility. Identify changes in the Control Center, db2look, and Database System Monitor utilities. Audience The  more...

IBM DB2 Univ Database V7 1 Transition Part 1 Core Competencies ...es of declared temporary tables. Identify the factors to consider when using declared temporary tables. Identify the way in which savepoints control the outcome of transactions. Identify the new features of federated databases. Identify the new features of the SQL Explain utility. Identify changes in the Control Center, db2look, and Database System Monitor utilities. Audience The  more...

CIW E-Commerce Designer Part 1 Foundations Course Overview The aim of this course is to help prepare students for the CIW: E-Commerce Designer exam. This course presents students with both theoretical and practical instruction on E-Commerce Designer foundations. The instruction can be divided into three main parts: E-Commerce Foundations, B2B Frameworks and Law and the Internet. Learn To Identify the factors that drive  more...

CIW E-Commerce Designer Part 2 Product Marketing Course Overview This course presents students with both theoretical and practical instruction on E-Commerce marketing. The instruction can be divided into two main parts: Web Marketing Goals and Online Product Marketing. In the Web Marketing Goals section, the student will be given an overview of marketing goals and strategies. This will include an examination of the various types of marketing  more...

CIW E-Commerce Designer Part 3 Site Usability ...Site Management. Learn To Identify the reasons for considering usability in Web site design. Identify ways to allow customers to search for products or services. Identify the features of a Web site that inform the customer about a product. Identify the benefits of e-service. Identify the guidelines for developing an e-service action plan. Identify the characteristics of synchronous  more...

CIW E-Commerce Designer Part 4 Site Implementation ...istics of a default user account. Identify the issues to consider when choosing Web site development packages. Identify the characteristics of the Oracle8 package. Identify the main capabilities of Microsoft SQL Server. Audience Candidates for this exam design and implement commerce-driven Web sites, identify customer needs, monitor customer usage patterns, determine order processes and  more...

Strategic Sales Developing Executive Proposals In Strategic Selling: Developing Executive Proposals, you will learn the keys to preparing an effective written proposal, the questions to answer before writing a sales proposal, and the components necessary to include in a written proposal. You will also learn the steps to follow to create a winning proposal. Finally, you will identify ways to differentiate your proposal from those of the  more...

Advanced Project Leadership Bringing Home the Value ...ship: Bringing Home the Value teaches project managers to consider both the monetary and non-monetary value of a project, first of all by understanding how a project supports strategy. Project Managers will learn how to calculate Earned Value, Return on Investment and Net Present Value. They will also learn how to interpret the results to make decisions about the value of a project. Finally,  more...

Balanced Scorecard Corporate Strategy The first course in the Balanced Scorecard series focuses on developing and formalizing strategy in an organization. This course explores why corporate strategy is important, the process of formalizing your corporate strategy, and aligning the organization to the strategy. Learn To: Identify the difference between strategic planning and operational efficiency. Identify the importance of  more...

BizTalk Server 2000 Part 2 Documents Mapping Managing Submitting ...nting learners with contexts of business requirements and considerations. Learn To • Match the elements of the BizTalk Mapper interface with their functions. • Create a map by using BizTalk Mapper. • Identify factors to consider when creating links between map elements within BizTalk Mapper. • Match BizTalk Messaging Manager objects with their functions. •  more...

Balanced Scorecard Measuring Business Objectives ...Balanced Scorecard (0.5 hours) Identify components to consider when developing a communication plan. Sequence the steps for incorporating a balanced scorecard into an organization. Unit 2: Sustaining the Balanced Scorecard (0.5 hours) Identify the critical success factors that support effective use of a balanced scorecard. Identify common pitfalls to avoid when sustaining the  more...

Oracle9i Database Admin Perform Database Backups ...y database. Learn To • Identify the factors to consider when defining a backup and recovery strategy. • Multiplex control files by copying them with an operating system utility. • Place a log member from two log groups in a specific directory. • Identify the implications of operating an Oracle database in NOARCHIVELOG mode. • Change the state of an  more...

Business Travel Safety Safety Measures for Travelers ...ll also learn why it is important for disabled persons to consider their safety when traveling and some specific air safety and travel guidelines for disabled travelers. Learn To Apply guidelines for women travelers in public places. Implement safety guidelines for women during transportation. Use specific  more...

Systems Analysis Using Client Server Model Part 1 Client Server Env ...L) commands with their functions. o Identify factors to consider when selecting a RDBMS for distributed database support. o Match Systems Integration Life Cycle (SILC) phases with their descriptions. o Identify the phases of project management in the SILC. o Identify the steps involved in the architecture definition procedure. o Match types of applications that are suitable for Client  more...

Systems Analysis Using Client Server Model Part 2 Object Tech This is the second course in a three part series that students will learn how to plan for client server analysis and design using object technology. This course will cover an introduction to client server analysis and design, an introduction to object technology, how to use object technology in client server analysis, and how to use object technology in client server design. Learn To: o  more...

Systems Analysis Using Client Server Model Part 3 Client Server Design ... a Client Server environment. o Identify the factors to consider when performing data distribution analysis. o Identify factors to consider when implementing data replication. o Identify functions of the client in a Client Server system. o Match the client services with their functions. o Identify the required features of a standard graphical user interface (GUI). o Identify factors  more...

Cross Cultural Business Comm Addressing Cross Cultural Bus Situations ...mbers are in different locations. Identify elements to consider when designing cross-cultural communication. Audience Managers, supervisors, employees, or anyone who communicates internationally for their organization, from their home office or while traveling, on a regular basis. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU  more...

E-mail Etiquette Using E-mail to Communicate Successfully ...text box when creating an e-mail message, the benefits of considering your recipient, how to manage e-mail volume, and the importance of following netiquette guidelines. The program focuses on how to write an effective subject line, the best way to relay information, how to prepare for recipient reactions, and how to use emoticons effectively. Learn To Identify the guidelines for  more...

Sexual Harassment Resolving Sexual Harassment Claims ... Identify the elements investigators should consider when evaluating evidence. Identify the actions a company should take if a claim of sexual harassment is determined to be true. Audience The target audience for this program is HR professionals and other managers who need to learn how to prevent and resolve sexual harassment claims. Deployment  more...

Implementing Wireless LANs Part 4 Site Design Installation ... Identify aspects of firewalls and risers to consider during a site survey. Identify considerations for mounting antennas and access points (APs). Identify features of data cabling. Identify features and functions of a wireless LAN (WLAN) site survey. Identify network traffic patterns of  more...

Interviewing Skills Preparing for an Interview ...ifferent types and uses of interviews, as well as special considerations when using technology-based interviewing. Additionally, you will gain an understanding of critical sources of information about candidates and the benefits and drawbacks of pre-employment testing. Learn To: Understand fundamental information about interviews, including special skills and types of interviews.  more...

Recruiting Retention Keeping Your Good Employees ... session. Identify aspects to consider when analyzing job structure. Sequence the steps for the coaching process. Audience Managers, supervisors, and team leaders who are involved in the recruiting process or in the process of making sure employees remain satisfied in their positions. Deployment Options e-Learning  more...

Exit Interviewing Skills Preparing for an Exit Interview ... Identify the three factors you should consider before conducting exit interviews. Explain what information should be collected during an exit interview. Identify guidelines for interviewing effectively. Communicate effectively during an exit interview. Identify  more...

Human Resource Law Americans With Disabilities Act ... Select the financial factors to consider when determining undue hardship. Sequence the steps of the EEOC claims procedure. Audience The target audience for this series is HR managers, HR directors, and senior managers. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs  more...

Leading the Way Learning to Lead ...ollowers. Identify the factors to consider to motivate followers. Simulation Overview: In the simulation at the end of this unit, you will provide feedback to the HotBox project team on the work they've done to date and try to empower them to increase their performance and boost their productivity. The team has begun to trust and respect your  more...

Succession Planning Setting Up a Succession Planning Program ... identifying target groups and other issues such as legal considerations. It then provides comprehensive guidelines on all aspects of rolling out your plan, how to communicate and provide training in it. The second part of the course focuses on identifying key roles within your organization, developing a talent bank, and guidelines on employing individual develop plans. It gives coverage also  more...

Delegation The Delegation Process ...sks To identify key issues to consider when appointing a delegate To identify guidelines for preparing a brief To identify guidelines for monitoring delegates To identify how to monitor task areas that carry risk Audience This series is designed for Managers who want to improve  more...

Coaching Applying the Coaching Process In Coaching: Applying the Coaching Process, you will learn how to establish coaching objectives, identify the best opportunities to coach, and communicate your goals and expectations to your employees in a clear and effective manner. You will also learn how to differentiate between performance goals and long-term goals, implement an appropriate reward system, and monitor your employees'  more...

Digital Photography ...l photo acquisition. Identify considerations for selecting a digital camera. Deployment Options e-Learning Language Options US English Total Learning Time 2 hours Objectives Unit 1: Digital Photography Basics (2 hours) Identify advantages and disadvantages of digital photography. Identify  more...

Business Ethics Ethical Decision Making ...ng them. You will also learn barriers and consequences to consider when making ethical decisions and the process for blowing the whistle when unethical situations arise. Learn To Identify common influences in the decision-making process. Identify common ethical dilemmas. Solve an ethical problem using the  more...

ISO 9001 2000 The Auditing Process ...S) audits. Identify factors to consider when writing a non-conformance report (NCR). Identify the vital points for managing corrective actions. Audience Members of Corporate Management, Management Representatives, Directors of Quality Assurance, and Production Managers interested in the implementation of the ISO 9001: 2000 standard.  more...

HIPPA Security Awareness Part 2 Security Safeguards for Practitioners ...ntrol. To identify factors to consider when performing risk analysis. To identify guidelines for managing risk. To identify key areas for the review of activity in information systems. Audience All managers, officers, and practitioners in the health care and insurance industries as well as managers whose  more...

Project Management Project Management Framework ...s or operations. Identify issues project managers must consider based on differences between projects and operations. Identify reasons all projects should be tied to a specific part of an organization's strategic plan. Identify issues project managers must consider based on how projects relate to strategic planning. Identify the basic definition of project management. Identify  more...

Advanced Project Mgmt Managing Accelerated Projects ...y of resources, and what elements project managers should consider when planning for resources. Finally, it teaches how to promote teamwork and enhance productivity, empower project team members, and create a sense of urgency to ensure project work is completed on time. Learn To Identify risks of schedule compression methods.  more...

Advanced Project Mgmt Portfolio Management ...arn To Select the points to consider when assessing a project a a s a a a fit a a a a with strategic objectives. Identify the information to include in a project proposal template. Select the factors that can help executives prioritize R&D projects. Sequence the  more...

Principles of Marketing Distribution Strategy ...t process. Identify the factors to consider when selecting a distribution channel. Sequence the steps for selecting appropriate distribution channel partners. Identify the steps for selecting appropriate distribution channel partners. Simulation Overview: In this simulation, you  more...

Principles of Marketing Promotion Strategy ...tional mix. Identify issues to consider when creating a promotional mix. Identify methods to develop an advertising budget. Sequence the steps of the personal selling process. Identify the goal of sales promotion in an advertising campaign. Audience Managers, supervisors, and  more...

Virtual Team Mgmt Developing Virtual Teams In Virtual Team Management: Developing Virtual Teams, you will learn about the nature of virtual teams, including the characteristics and types of virtual teams. You will also learn what needs virtual team members have, as well as the types of technology virtual teams use to communicate. In addition, you will learn how virtual teams can overcome trust and communication barriers, as well as how to  more...

Principles of Marketing Pricing Strategy ...e pricing. In addition, the program details the issues to consider when establishing a pricing strategy, the legal constraints that can affect pricing decisions, and the steps of the pricing process. Learn To Identify the objectives your pricing strategy might achieve. Apply the correct terminology when developing a pricing strategy.  more...

Principles of Marketing Writing a Marketing Plan ...ategies. Select the purpose of considering target markets when creating marketing plans. Identify the characteristics of an appealing marketing plan. Sequence the steps for creating a marketing plan. Identify marketing plan evaluation methods. Audience Managers, supervisors, and  more...

Cross-Functional Teams Selecting Cross-Functional Team Members ...well as how to select such leaders. You will also need to consider potential barriers that will need to be overcome by the cross-functional team leader. Unit 2: Identifying Cross-Functional Team Members (0.5 - 1 hour) Identify the qualifications of cross-functional team members. Identify the criteria used in selecting cross-functional team  more...

Brand Management Building Brand Equity ...value. Select the common issues to consider when developing a pricing strategy. In a given situation, choose an appropriate pricing method. Develop a pricing strategy. Identify the characteristics of direct and indirect distribution channels. In a given situation, develop an  more...

Administrative Assistant Skills Understanding Basic Skills .... Select the components you should consider when handling electronic filing. Identify the steps for handling a telephone call. Handle a telephone call. Select the guidelines for planning a business trip. Plan a business trip. Simulation Overview:  more...

Brand Management Managing Brand Equity ...Learn To Identify issues to consider when managing a brand name. Sequence the steps for creating brand extensions. Select the factors you should measure when conducting a brand assessment. Identify characteristics that comprise an effective brand equity measuring technique.  more...

Evaluating E-Commerce Options ...consider some of the costs as well as the potential benefits of e-commerce. A survey of e-commerce strategies and an overview containing implementation descriptions will help the student better understand the basis of costs associated with e-commerce. Learn To: The Market Environment. External Factors. Core Developer Technologies. Programming Paradigms. Audience:  more...

E-Commerce Implementation Issues ...Web development sales and marketing team. Identify key considerations when selecting hosting options for e-commerce Web sites. Audience: This course is intended for Managers and technical staff who are in a position to provide e-commerce recommendations to executives. Deployment: e-Learning/Self-Study Accreditation CEU credits: 0.70 CEUs Language Options:  more...

Lotus Domino R5 System Admin Part 1 Planning a Notes Domino Infrastructure ... advantages of using certificates. Identify the hardware considerations that will affect a rollout plan. Identify the software considerations that affect a rollout plan. Identify the user considerations that affect a rollout plan. Match the servers with the function they perform. Identify the advantages of server segregation. Identify the factors that affect server workload. Identify the  more...

Windows 2000 Designing a Directory Server--Part 2 Domain Struct Site Topology ...hat determine the domain design. Identify factors to be considered when designing the initial Active Directory domain. Identify the business considerations for choosing a multiple domain structure. Identify the technical considerations for choosing a multiple domain structure. Identify the purpose of sites in an Active Directory environment. Identify the factors affecting replication  more...

Windows 2000 Designing a Directory Server--Part 2 Domain Struct Site Topology ...hat determine the domain design. Identify factors to be considered when designing the initial Active Directory domain. Identify the business considerations for choosing a multiple domain structure. Identify the technical considerations for choosing a multiple domain structure. Identify the purpose of sites in an Active Directory environment. Identify the factors affecting replication  more...

Operations Management Fundamentals of Operations Management ... Choose the factors you should consider when setting goals for operation strategy. Sequence the steps of the process for planning to change in operations. Follow the steps of the process for planning change in operations. Audience The target audience for this series is managers, directors, and executives  more...

Linux Technology Overview Curriculum ... about Linux, and explains what factors businesses should consider when determining if they should use it. Students will learn what Linux is, its history, what it can be used for, and the risks and benefits of using it. Additionally, this curriculum provides more detailed information about how to use Linux, it teaches the technical features of Linux, using the shell system, using the X Window  more...

Linux Technology Overview Part 1 Technical Business Considerations ...e about Linux and explains what factors businesses should consider when determining if they should use it. This course teaches what Linux is, its history, what it can be used for, and the risks and benefits of using it. This course is designed for anyone who wants to learn more about this emerging technology. Learn To • Identify the features of the history of Linux. • Identify  more...

E-Business Part 1 Facing the E-Business Challenge ...iness empowers the customer. a Identify issues to consider when creating innovative e-Business designs. a Identify issues to consider before creating an e-Business design. a Identify strategies that can be employed to promote service excellence. a Identify methods that can be used when planning for e-Business. a Identify essential team members for an  more...

e-Business Part 3 Choosing Tools Technologies ...anguage for e-Business. a Identify the factors to consider when selecting a suitable Web platform for your e-Business. a Identify the factors to consider when selecting a Web server/OS combination. a Identify the benefits of using Web application servers for e-Business. Audience The target audience is those individuals tasked with planning/ implementing e-Business  more...

Succession Planning Elements Approaches ...planning. Identify key elements to consider in succession planning. Identify the main approaches to ensuring leadership continuity. Simulation Overview: In this simulation, you will meet with Jessica Stone, Human Resources Specialist at Icon International. You are a project manager who has just completed  more...

Windows Server 2003 Planning Network Infrastructure Part 2 ...rocess. To identify factors to consider when planning DNS server placement. To match DNS server roles with their most appropriate use. To match zone types with their uses. To identify factors to consider when planning zone security. To identify guidelines for  more...

Windows Server 2003 Planning Network Infrastructure Part 2 ...rocess. To identify factors to consider when planning DNS server placement. To match DNS server roles with their most appropriate use. To match zone types with their uses. To identify factors to consider when planning zone security. To identify guidelines for  more...

Designing a MS Exchange Server 2003 Organization Connectivity ...ational connectivity. The course will also cover planning considerations for migrating from Microsoft Exchange Server 5.5 and Microsoft Exchange 2000 Server to Exchange Server 2003. Learn To: Identify requirements for designing system-wide reliability. Identify key aspects of a disaster recovery plan. Identify design considerations for ensuring Active Directory and DNS  more...

Advanced Six Sigma Your Role as a Green Belt ...et audience for this course is individuals being asked to consider becoming a Green Belt, and those interested in learning more about what is involved in the role of a Green Belt in an organization. It is recommended that individuals take the first four courses in the series or have equivalent knowledge. Deployment: Self-Study Accreditation NASBA credits: 3 CPE CEU  more...

Advanced Six Sigma Preparing for Black Belt Projects ...et audience for this course is individuals being asked to consider becoming a Black Belt, and those interested in learning more about what is involved in the role of a Black Belt in an organization. It is recommended that individuals take the first five courses in the series or have equivalent knowledge. Deployment: Self-Study Accreditation NASBA credits: 2 CPE CEU  more...

Six Sigma Reducing Variation to Improve Quality ...pond if one of your employees said that to you? You might consider saying, "Well, yes " In fact, striving for near perfect quality is reasonable and achievable. It's a matter of reducing variation through the use of Six Sigma. "Variation," or deviation from what the customer wants, may be inherent in the business world, yet by employing the principles of Six Sigma, the standard of 99.9997  more...

Analyzing Requirements Using Models ...on development methodologies that a business analyst must consider when modeling software or business systems. These approaches include business process, object-oriented, and structured analysis methodologies. Though the decision of which methodology to use depends on the culture and standards of the organization, a business analyst can only properly represent the solution by first  more...

Advanced Project Management - Managing Accelerated Projects Advanced Project Management: Managing Accelerated Projects teaches learners the limitations of project management scheduling packages, schedule compression techniques, and the risks of using the different techniques. It also covers how ERP benefits project management, how to calculate the percent efficiency of resources, and what elements project managers should consider when planning for  more...

Advanced Project Leadership - Bringing Home the Value ...ship: Bringing Home the Value teaches project managers to consider both the monetary and non-monetary value of a project, first of all by understanding how a project supports strategy. Project Managers will learn how to calculate Earned Value, Return on Investment and Net Present Value. They will also learn how to interpret the results to make decisions about the value of a project. Finally,  more...

Portfolio Management Process Groups The processes involved with portfolio management are meant to enhance the likelihood of a portfolio yielding the intended results. However, these processes should only be used as guidelines; portfolio management teams are always the ones who will make the decisions about how much of the processes they will use and how rigorously the processes will be implemented. Portfolio managers and team  more...

Business Travel Safety - Safety Measures for Travelers In Business Travel Safety: Safety Measures for Travelers, you will learn why business travelers are often at a higher risk for being involved in a crime than local citizens. Additionally, you will understand what precautions a woman traveler should take and what safety guidelines should be followed. You will also learn why it is important for disabled persons to consider their safety when  more...

Principles of Marketing - Pricing Strategy Principles of Marketing: Pricing Strategy offers the student an overview of the information required to identify the role pricing plays in the marketing mix, to select appropriate objectives for pricing strategies, and to choose common methods to determine pricing. In addition, the program details the issues to consider when establishing a pricing strategy, the legal constraints that can affect  more...

Trends in Coaching When is a good time to coach? And what is the business case for coaching? Is coaching just another popular fad, or can organizations really benefit from it? Every coach should be aware of the strategic uses of coaching: the organizational benefits that are offered, how coaching can be used to help coachees deal with positive and negative change, and ways of coaching innovators and mavericks. What  more...

Six Sigma DMAIC Improving the Process ...tfalls. In Lesson 1, Creating an Improvement Plan, you'll consider how to work only the best ideas into an improvement plan by brainstorming improvement ideas, and by making effective use of the prioritization matrix. You'll also be introduced to FMEA (Failure Modes and Effects Analysis) and DoE (Design of Experiment analysis), sophisticated analysis tools which can be used when the conditions  more...

OSHA Excavation Safety Training - en Espanol ... excavations, protective systems, and important points to consider when working in an excavation. LEARNING OBJECTIVES: Identify factors that pose a hazard to employees working in excavations Learn how to protect employees from cave-ins Understand the role of a competent person at an excavation site Explore other various related issues associated with excavations  more...

Excavation Safety ...considered the most dangerous trench and excavation hazard. In addition, other potentially fatal hazards also exist in excavations, such as asphyxiation due to lack of oxygen in a confined space, inhalation of toxic fumes, drowning, falls, water accumulation, etc. The OSHA standards, 29 CFR 1926. 650, intend to protect workers in trenches and excavations. This course gives you a basic  more...