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From Meirc Training and Consulting
Interpersonal Communication Skills
Develop the necessary skills to become better communicators. Improve cross-cultural communication with others. Use verbal and non-verbal communication messages. Develop skills in listening actively and empathetically to others. Communicate assertively and apply effective ways to deal with conflict on the job. Give and receive feedback and criticism in a constructive manner.
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Interpersonal Communication Skills
From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Malaysian Industrial Relations and Employment Law Course
Course Programme For Malaysian Industrial Relations and Employment Law
Leading to Diploma a Postgraduate a in
Malaysian Industrial Relations and Employment Law
Part 1: Industrial Relations and Employment Law #1
Contents, Concepts and Issues
Defining Industrial Relations
A snapshots of International Industrial Relations
Why Industrial Relations?
The role of the government in
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Malaysian Industrial Relations and Employment Law Course
Course Programme For Malaysian Industrial Relations and Employment Law
Leading to Diploma a Postgraduate a in
Malaysian Industrial Relations and Employment Law
Part 1: Industrial Relations and Employment Law #1
Contents, Concepts and Issues
Defining Industrial Relations
A snapshots of International Industrial Relations
Why Industrial Relations?
The role of the government in
more...
From PetroEDGE
Process Hazard Assessment using HAZOP Technique and HAZOP Team Leader Training with John Davies 18th July - 22nd July 2011
Course Description
An intensely participative 3 day training course that will both explain the key facets of the HAZOP technique as well as provide ample opportunities for delegates to practice and become familiar with the technique using generic and real life examples.
Course Description
An intensely participative 2 day training course that will develop participants already familiar
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Process Hazard Assessment using HAZOP Technique and HAZOP Team Leader Training with John Davies 18th July - 22nd July 2011
Course Description
An intensely participative 3 day training course that will both explain the key facets of the HAZOP technique as well as provide ample opportunities for delegates to practice and become familiar with the technique using generic and real life examples.
Course Description
An intensely participative 2 day training course that will develop participants already familiar
more...
From Calyptus Consulting Group
Communication and Interpersonal Skills

This 2-day Communication and Interpersonal skills is highly interactive and participants will learn to improve their communication skills and change behaviors to create a people-oriented environment. The need to be receptive to new ideas and selling ideas to others will be highlighted. Participants will learn how to motivate others and build a successful team; give and receive constructive
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Communication and Interpersonal Skills
From AQumen
Strategic Project Management for Optimal Work Group Development
Your organization understands implements & is well trained with sophisticated tools for project management.
But....Projects still come in late?? Over budget?? People are still working long hours?? Spending too much time fighting fire??
Why? What does it take to get things to run smoothly? What are we missing?
Empower your people with the missing link
Inspire: towards making your project a
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From H2 Training & Consultancy Ltd
Training for Trainers


...ut their learning into practice, and to gain valuable and constructive feedback in a safe, facilitative environment.
The course is particularly recommended for anyone who is new to training, or who would like to improve their confidence and skills in this area.
"I learnt far more than I expected as it gave me a lot to reflect on and think about"
"The facilitator made it interesting and
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Managing Poor Performance


Managing poor performance is a responsibility that most managers find at best unpleasant, and at worst, extremely daunting. Unfortunately, this often means that poor performance is not actually managed - it is left to get slowly worse, in the hope that the person will eventually decide to leave of their own accord. Allowing poor performance to continue is not only bad news for person themselves,
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From Sapphire Training & Consulting, LLC
Receiving Feedback in a Positive Manner
Feedback is not always easy to receive, in fact most people take feedback personally instead of professionally. This class is designed to help individuals understand that receiving feedback is part of the coaching process. It will examine the impact of both positive and constructive feedback. Preserving self-esteem is a key to good leadership.
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From WWP Training Ltd
Conducting Performance Reviews
Developing skills for successful performance reviews
The performance review is an important tool in the performance management cycle. They are a vital mechanism for line managers to assess, develop and motivate staff.
This programme is for you if
you are a line manager who wants to realise the benefits of reviews and maximise their contribution in the performance management cycle. It will
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Presenting With Impact
Deliver authoritative and memorable presentations with confidence
The thought of presenting to an audience can be daunting, especially if you have little or no formal training. However, there is a tried and tested toolkit of skills that you can put into practice that will enable you to make impressive and persuasive presentations that are remembered long after they are over.
This programme
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Facilitation Skills
To facilitate is a to free from difficulties or obstaclesa
Facilitators, whose job is to help manage the flow and process of information exchange, are more concerned with smoothing the way of the journey than its destination.
This programme will give you the skills and techniques to be able to facilitate teams and groups in a business environment. You will learn just how valuable the art
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Effective Communication
Our Effective Communication programme reveals the secrets to truly meaningful dialogue, which is understood by all parties involved. It demonstrates how we can create a more harmonious and productive environment by relating in more constructive and co-operative ways. It will also show you how to meet personal needs without compromising the needs of others.
This programme is for you if
you want
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From Resources Unlimited
Six Thinking Hats Certification (Train-the-Trainer)


Six Thinking Hats Certification
Certifying your internal corporate trainer is the most cost-effective way to ensure Six Thinking Hats is implemented throughout your organization.
Certification training is led by highly qualified Master Trainers who have demonstrated a very high level of competence in developing others in the de Bono methods across various industries/ companies/ professions.
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Lateral Thinking Certification (Train-the-Trainer)


...d to deliver assignments.
Participants receive immediate constructive feedback from the Master Trainer and participants.
Participants also provide immediate constructive feedback to others attending the certification.
Steps to Becoming Certified to Teach Lateral Thinking
1) Notify us that you would like to attend a public certification or have us conduct an in-house certification at
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From Spectrum Training Services
Emotional Intelligence
...ing people to work together and towards common goals in a constructive and transparent environment. When the executive values feelings, so will the employees. Research confirms that emotions are contagious. So, if the manager feels optimistic, confident, creative, flexible, tolerant, respectful, and compassionate, the employee will mirror these feelings. Research also indicates that the
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From Cosensa Learning & Development Ltd
Coaching Skills for Supervisors and Managers
...rvisors and Managers demonstrates how to plan and deliver constructive coaching sessions and how it can be applied efficiently across different workplace environments. Several practical group exercises ensure delegates benefit from practice and feedback that is geared to quickly develop skills and build confidence that they can take back to their workplace and put into practice immediately.
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Managing the Discipline Grievance Process
...ls
rules and procedures
misconduct/ incapability
fair, constructive and unfair dismissal
questioning techniques
communication skills
planning the interview
The Interview process includes
Opening the interview
Creating the right atmosphere
Clarification of background data
Probing techniques
Listening skills
Controlling the interview
Gathering information
Flow of information
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Performance Review Appraisal Skills
Course Objectives:
Performance reviews are one of the most challenging responsibilities that successful managers and leaders face. Used effectively, the review and appraisal process can help the manager qualify and quantify the work their staff can achieve, identify the training and development they require and motivate them to reach the agreed targets.
This course demonstrates some of the
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From Optivation
Workplace Coaching Series- Unit Three
October 25
Unit Three: Coaching Technique: Constructive Feedback - 3 Hours
Bemidji State University, Bridgeman Hall 204
-Creating a Coaching Culture
-Establishing Expectations
-Using an Adult Learning Approach to Coaching
-Coaching on the Fly.
-The Effect of Generational Diversity on Coaching
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Workplace Coaching Series- Unit Four
November 1
Unit Four: Constructive Feedback a Part II - 3 Hours
Bemidji State University, Bridgeman Hall 204
-Creating a Coaching Culture
-Establishing Expectations
-Using an Adult Learning Approach to Coaching
-Coaching on the Fly.
-The Effect of Generational Diversity on Coaching
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From Global Innovative Campus
Resolving Conflict in the Construction Project Environment
...stration must be prepared to work with these conflicts in constructive ways. The first step in is to understand how conflict develops and how it functions within the network of relationships in the project environment. While many disagreements and disputes are resolved through informal negotiation, many negotiations fail for lack of understanding or use of core principles of negotiation. Where
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PMP Exam Preparation 4th Edition - Daytime Class 42 PDUs
... are encouraged to challenge each other in a friendly and constructive manner.
The program uses a unique approach which follows the natural delivery of projects i. e. initiation, planning, execution, monitoring and control, and close. Based on participant feedback, this is the preferred approach to teaching PMI material.
Day 1
Introduction to PMI
How to apply for certification
Project
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PMP CAPM Exam Preparation 4th Edition - Evening Class 385 PDUs
... are encouraged to challenge each other in a friendly and constructive manner.
The program uses a unique approach which follows the natural delivery of projects i. e. initiation, planning, execution, monitoring and control, and close. Based on participant feedback, this is the preferred approach to teaching PMI material.
Project Management Process Group
Initiating processes
Planning
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Shallow Foundation Design & Settlement Analysis Workshop
...ystems.
This course presents the analysis, design, and constructive aspects of shallow foundations and other typical components of foundations works, such as site investigation, for foundation engineering, also addresses the importance of both the geological and geotechnical aspects of the ground conditions, current limit analysis methods for bearing capacity, and definition of factors of
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From Illumine Training
Value Adding Appraisals
...raisals are a great opportunity to:
Give (and receive) constructive feedback
Reflect on what went well...
... and what could be better
Motivate your team members
Set objectives
Plan future development
As you are required to do appraisals, why not make the most of them?
This workshop provides all of the building blocks to hold a successful appraisal meeting - one that adds value to
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From TFS Training Consultants Limited
Successful Presentations


...ns recorded and played back to them in private to receive constructive feedback from our trainer.
The opportunity to create their own presentations from scratch.
Experience of a off the cuffa presentations as well as ones that have been prepared.
Looking at all the key preparations needed to ensure their presentation adds impact to get their message across.
For this
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From ULearn College
Introduction to Leadership
ULearn College are providing an Introduction to Leadership course, which will run over 2 days, it is accredited with Edexcel and provides a Level 3 BTEC qualification.
The aim of the course is to give learners knowledge and understanding of the skills needed to carry out a leadership role, together with the skills to plan the development of personal leadership skills.
The course is
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From Morris Interactive
Leadership Development Series
...aching and Feedback
Preparing for Feedback; Positive and Constructive Feedback
Understand how coaching can be used to develop your team
The Big Picture
Wrap a Up: Implement the skills and techniques that youa ve learned in the previous seven sessions
What some of our clients have said about this series:
a I really enjoyed being involved and sharing opinions and also working in
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From Potential Unearthed Ltd
Having difficult conversations
We have conversations everyday but every now and then we have to have a difficult conversation and these are never easy. This course tackles difficult conversations head on. We will introduce you to numerous practical methods and techniques that will ensure you approach every potentially difficult conversation proactively and assertively. This course is suitable for new and existing Managers. All
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From Marigold Consulting
Workplace Interpersonal Communication Strategies
Workplace Interpersonal Communication Strategies. That certainly is a mouthful, but what exactly does it mean? Simply stated, this seminar is about helping you develop an array of communication skills to enable you to not only function more productively in your workplace, but to also strengthen those key working relationships with your colleagues, supervisors, and managers.
Module 1 focuses on
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From Tranquil Gardens
Managing Stress using Emotional Intelligence
...al Intelligence to a Life scenarios to manage stress in a constructive way.
* Use the EI Blueprint to Approach to Manage Anger, Conflicts and other Difficult Interpersonal Challenges. Thus saving and energy and relationships.
* Describe the three-step process to manage stress.
* Learn effective stress-management strategies using EI
* Create an action plan to reduce stress and improve
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From Marigold Consulting
Communication Calisthenics


Composer John Powell once said, a Communication works for those who work at it. His quote suggests that being an effective communicator is not something that just magically happens. Rather, we must continually exercise our communication skills. This is particularly true in the workplace, where communication can often seem like a tug-of-war. Communication Calisthenics is a two-day seminar designed
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Workplace Communication Boot Camp
During this seminar, attendees will strengthen their active listening skills and exercise giving and receiving constructive feedback. Through interactive activities, participants will discover how to voice disagreement without getting bent out of shape and learn how to work out conflict constructively. The session will conclude with a discussion of how to rid the workplace of the excess weight of
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From The Modeling Agency
Predictive Analytics and Data Mining - Model Development

ABOUT THIS COURSE
The Modeling Agency's "Model Development" course presents a deep dive into the data mining process at a tactical level. Attendees will observe demonstrations of machine learning methods and computer-guided analytical techniques for extracting and interpreting complex patterns and relationships from large volumes of data. If you desire an intensive tactical orientation to data
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From FranklinCovey South Asia
The 7 Habits of Highly Effective People Signature Program - FranklinCovey







...e everyday challenges and difficulties in a proactive and constructive manner. During the workshop, you'll experience interactive exercises, case studies and poignant video segments, and learn from the experiences of other participants.
It helps to transform employees from contributors to true leaders & help professional effectiveness by increasing productivity, restoring life & work balance
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From TrainSmart, Inc.
How To Treat People
More often than not, Information Technology managers or supervisors are chosen based on their technical prowess and not their ability to manage/ lead others. How To Treat People (HTTP) steps them through the four critical areas that are fundamental to them becoming excellent managers of highperforming teams.
The Problem
* Managers not clear on the fundamentals of managing teams.
*
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From The Leaders Institute
Public Speaking Secrets
...he group, the creative techniques for public speaking and constructive feedback and the confirmation that I am on the right track." -- Marcia Coulson, Eldon James
"I learned the impact of personal stories and that body language and hand gestures definitely add to any presentation." -- Janice Burk, Penasco Valley Telecom
"I was literally terrified of public speaking. The instructor and
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From Pahladsingh Accountancy & Consultancy
International Master Course on Public Sector Accounting 22 Days - Miami
... value integrity, honesty, openness, personal excellence, constructive self-criticism, continual self-improvement, and mutual respect. We are committed to our customers and partners and have a passion for training.
We take on the big challenges, and pride ourselves on seeing them through and develop our trainings. We hold ourselves accountable to our customers, shareholders, partners, and
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From Parthenon Box
Change Leadership in developing New Corporate Culture
Workshop Overview
The key managerial functions of planning, organizing, leading and controlling have long been seen as crucial to the success of any manager. Planning, organising and controlling remain important, but the change occurring in todaya s organisations has dramatically increased the need for strong leadership. This is particularly true of Cultural Change. This course will
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From HRO Consulting (Shanghai) Co., Ltd.
Conflict Management Skills
...constructive outcomes!
Conflicts, if not managed well, can have a significant negative impact on personal and organizational effectiveness. Conflicts can distract people from their objectives; can decrease motivation; can block decision making, or the implementation of decisions, and so on. However, if managed well, conflicts can facilitate change, growth, and can strengthen the cohesion
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From New Skilz Corporate Training (Shanghai)
Interactive Meeting Skills Training
...and keeping to the point
- Making suggestions and giving constructive feedback
- Using elicitation to control discussions
- Using body language to influence
- Summarizing key decisions Checking for agreement
What will you learn?
- Prepare a clear and useful agenda
- Effectively chair business meetings
- Participate actively in meetings
- Encourage others to contribute input
-
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From Next Levels Consulting
New Supervisor Training - Making the Transition from Buddy to Boss
...s.
-Set SMART goals for themselves and others.
-Provide constructive feedback and follow up on goals and workgroup targets with subordinates.
-Counsel an employee who is not performing up to expectations.
-Describe appropriate ways of building a congenial work environment without crossing supervisor/ coworker boundaries.
-Understand the impact of body language and vocal tones on
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Supervision Skills for Managers Coaching Counseling Delegating and Developing
...s.
-Set SMART goals for themselves and others.
-Provide constructive feedback and follow up on goals and workgroup targets with subordinates.
-Counsel an employee who is not performing up to expectations.
-Illustrate the impact of body language and vocal tones on communication.
-List tactics for dealing with difficult behaviors.
-Effectively run a business meeting.
-Develop an action
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From Knowledge Source Inc
Dealing with Difficult People
Within an increasingly diverse work environment and global economy, there is an even greater potential for conflict in the workplace. This one-day seminar empowers participants with tools and techniques to deal more effectively and constructively with conflict and difference. By learning how to manage expectations and to use powerful communication strategies, conflict can be transformed into
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From Brad Worthley International
Increase Communication Increase Success
If you take a serious look at why companies struggle or employees fail, in most cases it is a lack of communication.
There is a process to developing a series of communication systems in order to be successful and these will be discussed. There should be no energy spared in an organizationa s efforts to increase the flow of information throughout the entire organization. This session is
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From Priestley Training
COMMUNICATION SKILLS



Outline
This proposal is designed to train delegates to be effective communicators. This programme is designed and tailored to meet the organisation s objective, which is to ensure information is passed in a constructive manner, enabling two-way communication. The emphasis will be placed on clear communication and structure, with use of props/materials to aid impact.
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From Writing Development Associates
Editing for Managers


EDITING FOR MANAGERS
This program is for those who must edit, critique and improve their staff's writing. It is a timesaving program in that both managers and staff will do much less rewriting in the future. Moreover, managers will learn to give constructive feedback, thereby reducing the defensiveness their staff currently expresses.
The approach used in the workshop is to teach managers to
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From Neil Collins Business English Coaching and Training
Business English Seminar English for Presentations
...ng a presentation. The other participants listen and give constructive feedback using a checklist. The presentations are recorded and later played back so they can be analysed. The recording is optional and highly recommended as it is a powerful didactic tool. The recorded presentations are watched back and each participant receives group and individual feedback.
After lunch we will look at
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From Strategic Consulting Partners
Conflict Resolution and Managing Team Dynamics
Bring out the best in even the most difficult people by learning how to communicate with them. Participant will learn constructive methods to influence situational outcomes. Participants will learn the process of diffusing tense situations. Leaders will learn how to manage conflict in their team for improved performance. We will be using an HRDQ Conflict Inventory Assessment tool for individuals
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From Governors, LLC
Board Directors Maturity Program Attracting And Developing Talents
Attract high caliber people; develop teams and talent with diverse capabilities; accurately appraise the strengths and weaknesses of others; provide constructive feedback; develop
Successors and talent pools.
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From Harriet Anderson - Alexander-Technik
ALEXANDER TECHNIQUE in Vienna - Individual Sessions and Workshops
HARRIET ANDERSON (Ph.D., Lecturer at the University of Vienna,
Member of the Society of Teachers of the Alexander Technique)
Email:harrietanderson1@yahoo.com
Tel.: 0043 1 585.69.04
Web: www.harrietanderson.com
I offer you competent and committed tuition in the Alexander Technique in my private practice in the fourth district of Vienna.
I also offer coaching in public speaking skills and
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From Live to Learn
Management Development





The challenge for all management today is to gain the respect, trust, enthusiasm and commitment of their employees.
The Management Development Program is designed to help individuals increase their productivity and ability to manage other people, processes and performance within a complex and changing workplace.
As with most of our programs, the MDP is customized to address your specific
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From Effective Outsource Networks
Essential Skills for Managers 18 19 Sep 2012
...identify what motivates their people and how to give them constructive feedback on their performance
-use techniques to efficiently manage their own and their team's time, and delegate tasks with confidence
-demonstrate effective communication, feedback and coaching skills to build positive working relationships
Outline
Role & Responsibilities of a Manager
The Task, the Team and the
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Essential Skills for Managers 24 25 May 2012
...identify what motivates their people and how to give them constructive feedback on their performance
-use techniques to efficiently manage their own and their team's time, and delegate tasks with confidence
-demonstrate effective communication, feedback and coaching skills to build positive working relationships
Outline
-Role & Responsibilities of a Manager
-The Task, the Team and the
more...
From Morris Interactive
Harmony in the WorkPlace

This session is based on clarity in the workplace, good two-way communications, giving and taking criticism in a constructive manner, and how to create good rapport with employees, co-workers, prospects and customers.
It addresses how to get on the same page as the group listed above to get the most out of business relationships.
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From Sandbox Advisors
Developing High Performing Teams
...rs understand the characteristics and differences between constructive feedback, praise and criticism. It emphasises the importance of constructive feedback and explores a good practicea guidelines for providing constructive feedback.
Achieving a Shared Vision
This module allows the group to share their ideas on how they intend to work together and identify specific actions to achieve
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Singapore Management Training & Development
...rs understand the characteristics and differences between constructive feedback, praise and criticism. It emphasises the importance of constructive feedback and explores a good practicea guidelines for providing constructive feedback.
Re-Scripting Feedback
Building on the knowledge and awareness gained from the Introduction to Giving Feedback workshop, this course encourages team
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From Training FOR YOU
Managing stress
...ties at work and at home. A certain dose of stress can be constructive but excessive stress can be very damaging and have a very negative impact on our productivity, as well as physical and emotional health. It is therefore imperative to keep it under control.
Learning outcomes
As a result of the workshop, the participants will be able to identify situations that increase stress levels
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From Tom Borg Consulting
Speech Coaching
Tom Borg will personally coach and train your employees in a classroom or individual basis. Participants will learn how to present themselves in meetings, conferences or in sales type presentations. They will receive individual coaching in a positive and constructive manner. They will learn how to stand on their feet, think and speak clearly and professionally.
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From Hrd200 Consulting Group, Llc
Anger Management
Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively.
This workshop will help teach participants how to identify their anger triggers and what to do when their angry.
more...
From Wintrac Inc.
Giving and Receiving Feedback (leadership development)
...Professionals often struggle with the best way to deliver constructive feedback to their employees or coworkers. Likewise, it can be very difficult to receive feedback on onea s performance without becoming defensive. This course will teach students how to utilize feedback to make themselves and their employees more productive, minimize conflicts and misunderstandings, and gain confidence
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Giving and Receiving Feedback
...Professionals often struggle with the best way to deliver constructive feedback to their employees or coworkers. Likewise, it can be very difficult to receive feedback on onea s performance without becoming defensive. This course will teach students how to utilize feedback to make themselves and their employees more productive, minimize conflicts and misunderstandings, and gain confidence
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From Training Connection
Communication Training
...
Use paraphrasing effectively
Provide positive and constructive feedback in business setting
Unit 4: Communication with Supervisors
Identify with types of ineffective supervisors
Interact with an ineffective supervisor, promote an idea and accept constructive criticism
Unit 5: Communications with Colleagues and Subordinates
Identify guidelines for communicating
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From VRDS
LEAN MANUFACTURING TRAINING


... participant to experience with the lean tools in a safe, constructive and exciting environment
Exercises that relate the simulation to each participants work environment while allowing the participant to learn from one another s example
Example based course materials to stimulate thought
Diagnostic sheets and exercises to be applied to your work space.
Our Unique Approach to Lean
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From TACH Solution
Interpersonal Communication Skills


This program is designed to assist in building successful interpersonal relationships and building skills in face-to-face communications, both professionally and personally. The course addresses three major skill area: analyzing and understanding yourself and others; listening productively; and asserting your thoughts and feelings in a constructive manner. Participants learn modes of
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From Corporate Education Group
Gateway Leadership Certificate Program
...trapersonal), b) build a plan to manage the conflict to a constructive end, and c) then resolve the conflict in the best systemic interest of the enterprise and the individuals involved.
This highly interactive 3-day module will help you strengthen your ability to work creatively with all types of conflict and improve your effectiveness in interpersonal relationships and negotiations.
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From People Tree Training Northampton
Giving Feedback

Giving Feedback is a three hour course concentrating on being able to give a variety of feedback to a variety of people for performance improvement. We examine the interpersonal or people skills required, the assertiveness required and the real value of constructive criticism.
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