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Consultant Training Seminars and Classes
From Online Training Directory
How To Master Human Resources
    Course description -- This bundle covers some of the most challenging human resource compliance issues that employees and supervisors facea sexual harassment, violence, and EEO practices. Use the lessons in this bundle to prevent or address workplace situations that must be handled sensitively in order to promote respect and avoid legal consequences. Also included is a course to assist your more...Moving from Trainer to Performance Consultant
.... The move from being a trainer to becoming a performance consultant can be difficult if you arena t aware of certain strategies and tips. This course will help you identify the steps to gaining the skills you need while building your client base. There are job aids, tools, and methods to help you make this career transition smoothly and successfully. IMPORTANT NOTE: INTERNET EXPLORER (IE) more...
From Serebra Learning Corporation
Preparing for the Executive-level Sale Simulation
You are a regional account representative with DME Corporation, a national direct mail service provider. Your company has recently made a large investment toward the goal of becoming a "one-stop" shop with its new Fulfillment Division. You are charged with selling the new fulfillment service to your existing client base, as well as prospecting for new accounts. As you begin preparing to sell the more...Strategic Account Sales Skills Simulation
...consultant for The Architectural Services Company (TASC). You sell design and project control services to commercial businesses. After attending a crowded book reading at Bigler's Books, you determine that the store is a potential customer for your company's services. You use a strategic account sales approach to do research on your own and then conduct research meetings with some contacts that more...Field Sales Foundations
...r's perception of the salesperson from a mere vendor to a consultant and true business resource. Field Sales Foundations introduces you to the basics of the field sales approach. You'll learn about its value and the importance of customer perceptions, premises for choosing the field sales approach, how it compares with a purely product-focused approach, and the planning, implementation, and more...Applying Your Field Sales Approach
A unique quality of effective field sales representatives is their ability to assess their customers' needs, determine sales opportunities, and access the decision makers--often in one or two sales calls. Sound impossible? It's not if the sales professional applies the essentials presented in Applying Your Field Sales Approach. This course provides sales strategies to change your customers' more...Initiating Outbound Sales Calls
...'t sound like very much time, does it? As an inside sales consultant, you will have a lot riding on what happens in those few seconds. That is usually all the time you have to make a solid, positive impression on your customer. Knowing how to initiate an inside sales call is a key to your success. In this course, you will learn the strategies for dealing with voice mail and call screeners and more...Completing Outbound Sales Calls
... with inside sales calls. To be a successful inside sales consultant, you need to know how to keep your customer's attention all the way through the close of the sale. In this course, you will learn strategies for contacting the decision maker and for dealing with gatekeepers. You will learn the steps involved in a sales presentation, how to determine the most effective sales strategy for your more...Completing Inbound Sales Calls
... to the completion of the sale. A successful inside sales consultant knows how to keep a customer's attention all the way through the close of the sale. In this course, you will learn the process for assessing a sales opportunity, the four factors used to qualify a sales opportunity, and strategies for qualifying a sales opportunity. You will also learn the steps for making the transition in more...The Client-Consultant Relationship
Getting to know your clients and their needs are the vital first steps to establishing productive working relationships. Understanding more about their organizations and what they expect from you will be essential if you are to provide a high-quality service that will excite them. You will also need to know how to recognize all the stakeholders and the real decision makers within an organization, more...Essentials of External Consulting
...nowledge in an external consulting role. What do external consultants really do? Although they may work in a variety of disciplines, clearly the role means being an advocate or representative of your organization. For such a role, you'll need excellent client-facing skills. These include communication and listening, presenting, report-writing, meetings and negotiation. Combining this with, in more...Consulting with the Internal Client Simulation
...consultants have become more and more prevalent in the business world today. Rather than hiring an outside firm, many companies are building their own internal consulting units. These units are faster, cheaper, and more connected to the projects they manage. Internal consultants within these units must have strong communication, research, diagnostic, and presentation skills. In this simulation, more...Evaluating Internal Assignments
...Of course, success depends on your ability as an internal consultant to continually develop in the role, increase your skills, and make overall improvements in your performance. This course will help you to review internal consulting projects, complete successful handoffs, and identify improvement opportunities to "kick start" your personal development. Anyone with some specialist knowledge who more...Essentials of Internal Consulting
...ut more? What will it mean for you? What does an internal consultant do? How do you become one? And if you have just become one, what is expected of you? This course addresses these questions. If it is a new role for you, it will support you and help you to grow. If you have already begun, the course will enable you to pinpoint the activities that will become the mainstay of your role and help more...Consulting with the External Client Simulation
...consultants for their experience, knowledge, and skills. The primary responsibility of these consultants is to facilitate decision making for senior management. To do this, external consultants gather information using proven techniques, analyze current business situations with specific diagnostic methods, and make recommendations based on those processes. In this simulation, you are a more...Evaluation and Review
...Of course, success depends on your ability as an external consultant to continually develop in the role, increase your skills, and make overall improvements in your performance. This course will help you review any consulting project, bring about successful handoff to the client, and enable you to identify improvement opportunities to continue your own personal development. Anyone with some more...Managing Delivery
...clients is the most important thing you do as an external consultant. Everything else--the selling and the fighting to win the contract--stands for nothing if you fail to deliver outstanding results time and time again. To keep your reputation intact, delivering to time, quality, and budget is the very least that you must achieve. To ensure that clients remain enthusiastic about what you can more...Diagnosing and Planning
...consultant depends on your ability to diagnose each situation correctly. You need to use your previous experience, and bring fresh ideas to every new contract. Frameworks and models help you to make an effective diagnosis. They help you to evaluate the strategic position of the client organization, which is vital. To deliver solutions that are relevant and appropriate to the client's particular more...A Workable Solution for Internal Clients
...consultant is that of "making things happen." But making decisions isn't always easy. There are so many options and you may encounter resistance to changes you propose during internal consulting assignments. How should you deal with this? And how can you be so sure that working practices won't simply revert back once you're "off the scene?" You don't want to be seen as a "visitor" who simply more...Internal Consulting Skills
...consultant? What skills do you have already, and which should you develop further? This course gives you the opportunity to review your existing abilities and ways of improving your current performance. Internal consulting is not only about your specialist or technical knowledge. It's about your ability to communicate. If you fail to get your message across to other people, your ideas will be more...The Technical Professional as Internal Consultant
...consultants have been seen as experts outside an organization who are hired to appraise a situation and recommend paths toward improvement. These agents of change may be brought in to downsize a company, recommend efficiency improvements, recommend ways to improve employee morale, or facilitate other changes. Today, companies are selecting technical professionals within the organization to more...Creating Effective Contracts
When you hear the word "contract", you may think of a written, legal document. However, when it comes to consulting relationships, contracts are more about setting expectations and involving the right people instead of setting legal parameters. In this course, you'll examine how to approach contracting, the considerations that are most important, and how you should approach the contracting more...Gathering Requirements
This module outlines a formal five-phase approach to network design. . It can be used by an outside consultant or an internal Information Services (IS) group. This network design process, as presented here, is very methodical. This level of detail helps ensure that the designer gathers all necessary information, considers all options, and keeps all key players well informed. Experienced network more...Consulting Skills: Serving as an Internal Consultant
Consulting Skills: Serving as an Internal Consultant explains consulting roles and the skills required to succeed as an internal consultant. It identifies the processes for resolving conflict making ethical decisions and overcoming resistance to change as an internal consultant. more...
From 123-CBT Computer Based Training
Consulting Skills Building Consulting Relationships
 ... determine whether your organization could benefit from a consultant's services. It also teaches how to manage internal resistance to consultants, how to communicate effectively with consultants, and what to include in a legally binding consulting contract. Learn To Identify the steps to determine the need for a consultant. Match the more...Consulting Skills The Consulting Process
... Identify the steps for empowering a consultant. Follow the process for evaluating a consultant. Identify the elements that should be covered in an evaluation. Identify circumstances that may entitle you to continued support. Audience The target audience for this series is Internal and more...Consulting Skills Serving as an Internal Consultant
...Consultant explains consulting roles and the skills required to succeed as an internal consultant. It identifies the processes for resolving conflict, making ethical decisions, and overcoming resistance to change as an internal consultant. Learn To Identify the advantages of internal consultants. Follow the steps for selling your more...Strategic Management Developing a Successful Process
... characteristics to determine when to hire a professional consultant. Simulation Overview: In this simulation, you will meet with your strategic planning team to address any final concerns about your strategic marketing plan for Icon before taking it to James Cahill, Icon's President, and Roger McAlister, Icon's Director of Operations, to secure more...Consulting Skills Series
The Consulting Skills Series includes the following courses: Consulting Skills: Building Consulting Relationships Consulting Skills: The Consulting Process Consulting Skills: Serving as an Internal Consultant To review individual course descriptions, please return to the previous page and select the desired title(s). more...Economics Foundations of Macroeconomics
..., you will meet with Elizabeth Thomas, a senior Economics Consultant with Icon International, to discuss issues in macroeconomics. You are applying for the position of assistant in the Economics department. Elizabeth will be asking you some questions about unemployment, inflation, and government policies to explore your knowledge of macroeconomic issues. Unit 2: Economic Growth and more...Listening Skills The Fundamentals of Listening
This course highlights general benefits and misconceptions about listening as a means of introducing the concept of listening. It also teaches the learner how to interpret messages and identifies three common types of listening. It provides a step-by-step process on how to become a critical listener and explains the benefits of providing feedback to speakers. It details how to provide feedback by more...Call Center Mgt Managing an Inbound Call Center
...rom women wishing to join the organization. As a business consultant for Icon, it is your task to identify the needs of the WCAA and explain the benefits of a call center. Unit 2: Establishing the Call Center's Structure (0.5 - 1 hour) Select building considerations. Identify types of call center layouts. Sequence the more...Workplace Aggression Taking a Proactive Approach
...In this simulation, you will meet with Roger McAlister, a consultant with Crown Consulting, to discuss the role a workplace aggression policy plays in taking a proactive approach toward aggression in the workplace. Through your questions and Roger's answers, you will learn how to create an effective policy and what an organization can do to supplement its policy. Unit 3: Using Preventative more...Succession Planning Setting Up a Succession Planning Program
Succession Planning: Setting Up a Succession Planning Program focuses on putting your Succession Plan on paper and into action. It begins with guidelines on writing a mission statement, policy and procedures, identifying target groups and other issues such as legal considerations. It then provides comprehensive guidelines on all aspects of rolling out your plan, how to communicate and provide more...Succession Planning Successors Plan Evaluation Planning Tools
... In this simulation you will meet External Consultant, Jack Thompson, and Icon International employees Laura Daniels, Computer Technician, and Jeff Patterson, Project Manager. During the meeting, you will try and agree on a succession planning policy. Jeff will chair the meeting. Unit 2: Evaluating Your Succession Plan (0.5 - 1 hour) Identify reasons more...Total Quality Management Fundamentals
... Vice President of Sales at Icon International. You are a consultant hired to study the effects of the recent loss of sales, and you have worked with Don on previous occasions. Don has called this meeting to make sure that you do not say anything that disagrees with his policies. He also wants to ensure that you are capable of conducting the study to his requirements. Unit 2: Foundations for more...Total Quality Management Implementation and Tools
... Vice-President of Sales, and Nathan Iverson, an external consultant. Unit 2: Basic Tools of Quality (0.5 - 1 hour) Identify reasons for measuring key process variables. Recognize the characteristics of a Pareto analysis. Identify the uses of a cause and effect diagram. Recognize how to construct an more...Managing the Expert Managing the Unique Needs of Experts
...dware and Software Division. You have recently hired as a consultant Bruce Madison, a Scientific Systems Analyst with an expertise in Numerical Analysis. Bruce has a history of pushing companies to the cutting edge of technology and integrating that technology with the Internet. Recently, Market Researchers have tracked an increase in popularity of Internet-accessible training software. The more...Team Conflict Overcoming Conflict with Communication
..., two of Icon's Production Managers, and Robin Carlson, a Consultant from Crown Consulting Corporation. The Vice President of Production has made the decision to bring in an outside consulting firm to evaluate the Production Department due to a recent decline in productivity. The production management team was only recently notified of this decision, and a number of managers in the department more...Negotiating Advanced Negotiation Tactics
... Appleton's Computer Network Manager. As a Communications Consultant at Icon's Computing Hardware and Software Division, you have been working with Janet and Marcus on Appleton's purchase of one of Icon's video-conferencing systems. Paul White, one of Icon's Computer Systems Analysts, has worked with you on this sale from the beginning, and he is assisting you in this negotiation. The four of more...Moving from Technical Professional to Mgr Managing the IT Dept
With management and team fundamentals in place, this course gives an overview of some typical areas of IT management and some of their related issues. Beginning with networks and network issues, the course then goes on to look at strategies for purchasing and rolling out new hardware and software across the IT department. It then teaches the value of E- Commerce in general as well as how to more...Oracle Database 10g PL SQL Fundamentals Part 2
...e Designers, System Analysts, PL/SQL Developer, Technical Consultant, Forms Developer, and Portal Developer.
Deployment:
Self-Study
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: PL/SQL Blocks
Identify features of PL/SQL blocks within a subprogram.
Match types of PL/SQL named blocks with their descriptions.
Match types of more...
From Miracle Corporate Solutions Pvt. Ltd.
MIRACLE TECHNOLOGIES :- ERP (ABAP-4/BASIS/BIW) / (SD/MM/PP/HRM/FICO/CRM)
        ...f ERP.
An individual who has a desire to become an ERP consultant
in areas of Logistics, Sales, Materials or Accounting may apply to us to pursue a career in ERP.
Today enterprise security is becoming a major concern area. As more and more businesses are
dependent on Information technology, deployment of Local Area Networks / Wide Area Networks
is a natural thing. However, with more...
From Sessions Online School of Design
internet marketing
... the Web. Studying with a professional Internet marketing consultant, you'll learn how develop an entire marketing plan for your online business. Course projects will include target audience analysis, developing a site plan, creating a content development strategy, email marketing campaigns, search engine optimization, co-branding and community strategy, ad buys, sales/lead conversion, and more...
From The Virtual Training Company
Desktop Design
...ign field? This tutorial is perfect for you. Designer and consultant Brian Cookman authors this title, beginning with basic design vocabulary and techniques, and leading into a higher level of knowledge necessary for publications of all kinds. This is especially good if you are looking for more of a how-to on design instead of something on a specific application. Virtual Training Company lets more...
From Telework Collaborative
Managing Teleworkers An Online Course for Employers
...) Hall of Fame.
He served as the Telework Program Consultant for the State of California , working with an array of
state agencies in adapting and monitoring telework programs unique to
individual cultures of each organization. Between
1992-1995 he managed the planning and development of 12
multi-employer neighborhood telecenters , a more...Understanding Telework An Online Course for Employees
...il (ITAC) Hall of Fame. He served as the Telework Program Consultant for the State of California, working with an array of state agencies in adapting and monitoring telework programs unique to individual cultures of each organization. Between 1992-1995 he managed the planning and development of 12 multi-employer neighborhood telecenters, a research project conducted at the University of more...
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