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Stack Sampling Methods 1-5 on-line e-learning cbt (computer based) US-EPA Methods 1-5 are sampling methods developed for sampling of particulate emissions from stationary sources such as power plants and other industrial facilities. These methods appear in title 40, part 60 of the Code of Federal Regulations (referred to as 40 CFR 60). This course serves as an introduction to the methods and provides a basic understanding of the concepts, equipment, procedures  more...
Medical Terminology Training on-line e-learning cbt (computer based)study at homecourseware ...d government agencies; some work from home as independent consultants using medical billing and coding programs and other computer software. Our Medical Terminology Home Training Program is designed for those who require a solid medical terminology background for health-related careers. It is the prerequisite program for our Coding Course, and a useful adjunct to the Health Insurance  more...
Legal Nurse Consulting Certificate Program on-line e-learning cbt (computer based)study at homecourseware ...This program prepares students to practice as Legal Nurse Consultants. It is a 16 week course of study. Upon completion, students are eligible to receive Certification from the American College of Legal Nurse Consulting. This course is 90 contact hours of study. INTRODUCTION: Welcome to the Legal Nurse Consulting Certificate Program. College You have made a wise decision to pursue study and  more...
HIPAA Privacy Training & Certification Program on-line e-learning cbt (computer based) ...erred. HR professionals, including in-house HR personnel, consultants, advisors, service providers, and administrators need to learn the various requirements in order to ensure compliance. The HIPAA Privacy Training & Certification Program covers both the basics and the detailed rules for the use and disclosure of information. The Program includes the notice requirement rules and administrative  more...
Comprehensive Medical Coding Training on-line e-learning cbt (computer based)study at homecourseware ...rnment agencies. Coders may work from home as independent consultants using medical billing and coding programs and other computer software. Medical coding is the process of using a system of numbers to represent various medical problems, (diagnoses), and treatments. The treatment codes, Current Procedural Terminology (CPT-4), are copyrighted by the American Medical Association. The  more...
7 Steps to A Lot More Sales on-line e-learning cbt (computer based) ...tries and his Masters in Business Degree combine to train consultants and business owners throughout the world . 21st Century Marketing Systems, Inc. has established over 200 affiliated marketing offices throughout North America and Europe helping thousands of businesses increases sales and profits without spending more money. The system is endorsed and used by Manufacturing Extension  more...
From 123-CBT Computer Based Training
Using Surveys to Measure Customer Satisfaction on-line e-learning cbt (computer based) ...n, whether this is being conducted in-house or by outside consultants. Not only must you measure the right areas--you must also have a system in place that will allow you to act on its findings. Cross-functional backing is essential if the survey is to have the maximum effect on how customers view your service in the future. The success of any customer survey is dependent on it precipitating  more...
Essentials of External Consulting on-line e-learning cbt (computer based) ...knowledge in an external consulting role.What do external consultants really do? Although they may work in a variety of disciplines, clearly the role means being an advocate or representative of your organization.For such a role, you'll need excellent client-facing skills. These include communication and listening, presenting, report-writing, meetings and negotiation. Combining this with, in  more...
The Technical Professional as Internal Consultant on-line e-learning cbt (computer based) ...consultants have been seen as experts outside an organization who are hired to appraise a situation and recommend paths toward improvement. These agents of change may be brought in to downsize a company, recommend efficiency improvements, recommend ways to improve employee morale, or facilitate other changes. Today, companies are selecting technical professionals within the organization to  more...
Using Data as a Technical Professional Consultant on-line e-learning cbt (computer based) As a technical professional, you may have relied on reports from subordinates or your own observations and research for information. While the information garnered in these ways is still useful, in your role as an internal consultant, you may have to develop surveys or conduct interviews with individuals or groups in order to quickly collect the data pertinent to your current project. In addition,  more...
Resistance and Technical Professional Consultants on-line e-learning cbt (computer based) When you are a technical professional working as an internal consultant in an organization, you will inevitably encounter resistance. Whether resistance is expressed overtly or subtly, you increase your effectiveness as an internal consultant when you can identify it and deal with it appropriately. This course is designed to help technical professionals acting as internal consultants to recognize  more...
Oracle9i Database Admin Create a Database on-line e-learning cbt (computer based)cd rom Course Overview The Oracle9i Database Administration: Create a Database course is the second in a five-part series covering the database administration strategies and procedures provided in Oracle9i. Participants learn about the concepts associated with storage structure components, management of rollback segments, temporary segments, and indexes. In addition, this course discusses how to  more...
Oracle Database 10g Administration Workshop II Part 3 on-line e-learning cbt (computer based)cd rom ... The target audience is Data Administrators, Technical Consultants, Support Engineers, and Sales Consultants. Deployment: Self-Study Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: Flashback Technology Identify features of Flashback technology. Identify features of Flashback Database. Sequence the steps for configuring  more...
Oracle Database 10g Administration Workshop II Part 4 on-line e-learning cbt (computer based)cd rom ... The target audience is Data Administrators, Technical Consultants, Support Engineers, and Sales Consultants. Deployment: Self-Study Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: ASM and Materialized Views Identify features of Automatic Storage Management (ASM). Identify features of Automatic Storage Management (ASM)  more...
Oracle 11i10 Order to Cash Porcessing Invoices on-line e-learning cbt (computer based)cd rom ...et audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Invoicing Process: Fundamentals Identify key concepts of Receivables related to the Invoicing process.  more...
Oracle 11i10 Order to Cash Invoicing Overview on-line e-learning cbt (computer based)cd rom ...et audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: AutoInvoicing and Receivables Processes Identify key concepts related to the AutoInvoice process. Identify  more...
Oracle 11i10 Order to Cash Shipping Execution on-line e-learning cbt (computer based)cd rom ...et audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4.5 hours Objectives: Unit 1: Shipping Execution: Fundamentals Identify key concepts related to the shipping execution flow. Identify  more...
Oracle 11i10 Order to Cash Shipping Overview Setups on-line e-learning cbt (computer based)cd rom ...et audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 3.5 hours Objectives: Unit 1: Shipping Fundamentals Identify key concepts related to the shipping process. Identify key concepts  more...
SAP R 3 SD Sales and Shipment Processes on-line e-learning cbt (computer based)cd rom ...nformation System. It is also appropriate to R/3 Business Consultants and Training Consultants. Participants should have completed the following courses: 12749 SAP R/3 Fundamentals; 13033 Working with SAP R/3 and 13135 SD Overview and Master Data. T otal Learning Time 6 Hour(s) Course Contents Unit 1: Order Processing Duration: 3 Hour(s) Sales support. Sales activities.  more...
SAP R 3 SD Overview and Master Data on-line e-learning cbt (computer based)cd rom ...n System. The course is also appropriate for R/3 Business Consultants and Training Consultants. Participants should have completed the following courses: 13033 Working with SAP R/3 and 12749 R/3 Fundamentals. T otal Learning Time 6 Hour(s) Course Contents Unit 1: SD Fundamentals Duration: 3 Hour(s) Benefits and features of Sales and Distribution Processing. Integration of  more...
NDS Design and Implementation Part 2 on-line e-learning cbt (computer based)cd rom ...dience Network administrators and network designers or consultants. Participants should have taken the Novell NetWare 5 Administration series (courses 82301-05), Novell NetWare 5 Advanced Administration series (courses 82311-15), and the first part in this series (course 82501) prior to taking this course. This is an approved study guide that will help you prepare for certification exam  more...
NDS Design and Implementation Part 1 on-line e-learning cbt (computer based)cd rom ...dience Network administrators and network designers or consultants. Participants should have taken the Novell NetWare 5 Administration series (courses 82301-05) and Novell NetWare 5 Advanced Administration series (courses 82311-15) prior to taking this course. This is an approved study guide that will help you prepare for certification exam 50-634 and is equivalent to Novell class 575. T  more...
Oracle Workflow 11i10 Business Event System Subscriptions on-line e-learning cbt (computer based)cd rom ...ence: The target audience is functional and technical consultants and end-users who have knowledge of Oracle 9i, SQL, and programs within PL/SQL. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Events, Subscriptions, and Activities Identify features of business  more...
Oracle Workflow 11i10 Interacting with Processes Notifications on-line e-learning cbt (computer based)cd rom ...ence: The target audience is functional and technical consultants and end-users who have knowledge of Oracle 9i, SQL, and programs within PL/SQL. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Workflow Processes and Notifications Identify options for testing a  more...
Oracle Workflow 11i10 Workflow APIs Procedures Error Handling on-line e-learning cbt (computer based)cd rom ...ence: The target audience is functional and technical consultants and end-users who have knowledge of Oracle 9i, SQL, and programs within PL/SQL. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Workflow Engine Identify features of the Workflow Engine. Identify  more...
Oracle Workflow 11i10 Configuring Oracle Workflow Components on-line e-learning cbt (computer based)cd rom ...ence: The target audience is functional and technical consultants and end-users who have knowledge of Oracle 9i, SQL, and programs within PL/SQL. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Setting Up Oracle Workflow Identify the mandatory steps for setting  more...
Oracle Workflow 11i10 Managing Customizing Workflow Processes on-line e-learning cbt (computer based)cd rom ...ence: The target audience is functional and technical consultants and end-users who have knowledge of Oracle 9i, SQL, and programs within PL/SQL. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Oracle Workflow Advanced Features Identify features of PL/SQL  more...
Oracle 11i10 Order to Cash Basic Pricing on-line e-learning cbt (computer based)cd rom ...et audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Pricing Identify features of Order Pricing. Match Order Pricing entities with their descriptions.  more...
Consulting Skills Building Consulting Relationships on-line e-learning cbt (computer based)cd rom ...ces. It also teaches how to manage internal resistance to consultants, how to communicate effectively with consultants, and what to include in a legally binding consulting contract. Learn To Identify the steps to determine the need for a consultant. Match the roles that consultants adopt with their characteristics.  more...
Consulting Skills The Consulting Process on-line e-learning cbt (computer based)cd rom ... target audience for this series is Internal and external consultants, senior managers, directors, and executives who wish to learn more about completing the consulting process successfully. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives  more...
Consulting Skills Serving as an Internal Consultant on-line e-learning cbt (computer based)cd rom ... Identify the advantages of internal consultants. Follow the steps for selling your skills to an internal client. Identify the guidelines for establishing credibility as an internal consultant. Sequence the steps for resolving a consulting conflict. Identify the  more...
Oracle Workflow 11i10 Communications Function Activities on-line e-learning cbt (computer based)cd rom ...ence: The target audience is functional and technical consultants and end-users who have knowledge of Oracle 9i, SQL, and programs within PL/SQL. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Systems and Agents Identify features of systems. Identify features  more...
Oracle 11i10 System Admin DBA Activities on-line e-learning cbt (computer based)cd rom ... This course is intended for functional and technical consultants and individuals responsible for administering an Oracle 11i environment. Deployment: Self-Study Accreditation CEU credits: 0.50 CEUs Language Options: US English Total Learning Time: 3 hours Objectives: Unit 1: Application DBA Duties Identify the steps for assigning resource consumer  more...
Oracle Workflow 11i10 Components Planning Workflow Processes on-line e-learning cbt (computer based)cd rom ...ence: The target audience is functional and technical consultants and end-users who have knowledge of Oracle 9i, SQL, and programs within PL/SQL. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Introduction to Oracle Workflow Identify benefits of Oracle Workflow.  more...
Oracle Workflow 11i10 Developing Processes on-line e-learning cbt (computer based)cd rom ...ence: The target audience is functional and technical consultants and end-users who have knowledge of Oracle 9i, SQL, and programs within PL/SQL. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Oracle Workflow Process Identify guidelines for diagramming a  more...
Oracle 11i10 System Admin Workflow Applications Manager on-line e-learning cbt (computer based)cd rom ... This course is intended for functional and technical consultants and individuals responsible for administering an Oracle 11i environment. Deployment: Self-Study Accreditation CEU credits: 0.50 CEUs Language Options: US English Total Learning Time: 4.5 hours Objectives: Unit 1: Setting Up Oracle Workflow Identify the mandatory steps for setting up  more...
Oracle 11i10 System Admin Application Function Data Security on-line e-learning cbt (computer based)cd rom ... This course is intended for functional and technical consultants and individuals responsible for administering an Oracle 11i environment. Deployment: Self-Study Accreditation CEU credits: 0.50 CEUs Language Options: US English Total Learning Time: 2.5 hours Objectives: Unit 1: Introducing Oracle Applications Security Identify features of Core  more...
Oracle 11i10 System Admin User Management Resource Auditing on-line e-learning cbt (computer based)cd rom ... This course is intended for functional and technical consultants and individuals responsible for administering an Oracle 11i environment. Deployment: Self-Study Accreditation CEU credits: 0.50 CEUs Language Options: US English Total Learning Time: 2.75 hours Objectives: Unit 1: Oracle User Management Identify privileges of different types of users  more...
Oracle 11i10 System Admin Concurrent Management Profile Options on-line e-learning cbt (computer based)cd rom ... This course is intended for functional and technical consultants and individuals responsible for administering an Oracle 11i environment. Deployment: Self-Study Accreditation CEU credits: 0.50 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Managing Concurrent Programs and Reports Identify features of concurrent  more...
Oracle 11i10 System Admin Printer Management Form Personalization on-line e-learning cbt (computer based)cd rom ... This course is intended for functional and technical consultants and individuals responsible for administering an Oracle 11i environment. Deployment: Self-Study Accreditation CEU credits: 0.50 CEUs Language Options: US English Total Learning Time: 4.5 hours Objectives: Unit 1: Introduction to Printer Management Identify features of print definition  more...
Oracle 11i10 System Admin Personalization Workflow Components on-line e-learning cbt (computer based)cd rom ... This course is intended for functional and technical consultants and individuals responsible for administering an Oracle 11i environment. Deployment: Self-Study Accreditation CEU credits: 0.50 CEUs Language Options: US English Total Learning Time: 3 hours Objectives: Unit 1: Personalizing OA Framework Pages Identify features of personalizations.  more...
Oracle 11i10 Order to Cash Tax Accounting Period Closing on-line e-learning cbt (computer based)cd rom ...et audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 2.5 hours Objectives: Unit 1: Tax Accounting Process Identify key concepts related to tax in Oracle 11i10 Order to Cash. Identify the  more...
Oracle 11i10 Order to Cash Setting Up Processing Receipts on-line e-learning cbt (computer based)cd rom ...et audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Setting Up Receipts Identify key concepts related to the receipt setup process. Identify options for  more...
Oracle Database 10g Adminsitration Workshop I Part 3 on-line e-learning cbt (computer based)cd rom ... The target audience is Data Administrators, Technical Consultants, Support Engineers, and Sales Consultants. Deployment: Self-Study Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Working with Databases Identify security practices and principles that are implemented in Oracle Database 10g. Identify advantages of revoking  more...
Oracle Database 10g SQL Fundamentals I Part 2 on-line e-learning cbt (computer based)cd rom ...se includes PL/SQL Developers, System Analysts, Technical Consultants, Forms Developers, Portal Developers, and Database Administrators. Deployment: Self-Study Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: DML and Schema Objects Identify the code for using the INSERT statement. Identify the code for using the UPDATE statement.  more...
Oracle Database 10g PL SQL Fundamentals Part 1 on-line e-learning cbt (computer based)cd rom ... is Data Administrators, PL/SQL Developers, and Technical consultants who have experience with the Oracle9i Database. Deployment: Self-Study Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: Programming with PL/SQL Identify features of PL/SQL. Identify benefits of PL/SQL. Identify features of PL/SQL blocks. Match different  more...
Oracle Database 10g SQL Fundamentals I Part 1 on-line e-learning cbt (computer based)cd rom ...se includes PL/SQL Developers, System Analysts, Technical Consultants, Forms Developers, Portal Developers, and Database Administrators. Deployment: Self-Study Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: Database Management in Oracle 10g Match the different phases of system development life cycle (SDLC) with their features.  more...
Oracle Database 10g Administration Workshop II Part 2 on-line e-learning cbt (computer based)cd rom ... The target audience is Data Administrators, Technical Consultants, Support Engineers, and Sales Consultants. Deployment: Self-Study Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: Using RMAN Match various RMAN commands with their features. Distinguish between the methods for issuing RMAN commands. Identify features of the  more...
Oracle Database 10g Administration Workshop I Part 4 on-line e-learning cbt (computer based)cd rom ... The target audience is Data Administrators, Technical Consultants, Support Engineers, and Sales Consultants. Deployment: Self-Study Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Undo and Lock Management Identify benefits of undo data. Identify features of undo segments. Identify undo management tasks that a DBA should  more...
Oracle Database Administration Workshop I Part 2 on-line e-learning cbt (computer based)cd rom ... is Data Administrators, PL/SQL Developers, and Technical consultants who have experience with the Oracle9i Database. Deployment: Self-Study Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Managing Users Identify features of database user accounts and profiles in Oracle Database 10g. Identify options you can configure when  more...
Quality Management Business Process Improvement on-line e-learning cbt (computer based)cd rom ...re Division. In the past, this division has hired outside consultants to evaluate its processes and make recommendations for improvements. Due to changes in upper level management, however, employees at all levels of the process of product development are being asked to participate in quality improvement efforts. Since Icon will no longer rely on independent consultants to develop process  more...
Oracle 11i10 Order to Cash Manage Order Updates Order Inquiry on-line e-learning cbt (computer based)cd rom ...et audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 3.5 hours Objectives: Unit 1: Orders: Managing Identify key concepts related to order processing constraints. Identify key issues  more...
Oracle 11i10 Order to Cash Order Entry Overview on-line e-learning cbt (computer based)cd rom ...et audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 3.5 hours Objectives: Unit 1: Oracle 11i Order Entry Identify key areas in the order entry process. Identify characteristics of the  more...
Oracle 11i10 Order to Cash Order Creation Setup on-line e-learning cbt (computer based)cd rom ...et audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4.5 hours Objectives: Unit 1: Order Creation and Setup Identify key issues in working with a Blanket Sales Agreement (BSA). Create a  more...
Oracle e-Business 11i System Admin Fundamentals 2 on-line e-learning cbt (computer based)cd rom ...ure. Audience: Functional implementers and technical consultants, including: Oracle Applications Implementation team member System analyst and administrators Application Developer Tech support professionals This course is not designed for the end-user who will ultimately use the Oracle 11i applications. Deployment: e-Learning/Self-Study Language Options: US English Total  more...
Oracle 11i 2 6 Implement Workflow Fundamentals Part 2 on-line e-learning cbt (computer based)cd rom ...ience: The target audience is Functional and Technical Consultants, and end users who have knowledge of Oracle 9i; SQL and Programs within PL/SQL. Deployment: e-Learning/Self-Study Language Options: US English Total Learning Time: 3.5 hours Objectives: Unit 1: Workflow Development (1.75 hours) Define attributes for Oracle Workflow. Identify guidelines for  more...
Oracle 11i 2 6 Implement Workflow Fundamentals Part 3 on-line e-learning cbt (computer based)cd rom ...ience: The target audience is Functional and Technical Consultants, and end users who have knowledge of Oracle 9i; SQL and Programs within PL/SQL. Deployment: e-Learning/Self-Study Language Options: US English Total Learning Time: 3.5 hours Objectives: Unit 1: Activities (1.75 hours) Identify tasks to be performed to define activity details. Identify  more...
Oracle 11i 2 6 Implement Workflow Fundamentals Part 1 on-line e-learning cbt (computer based)cd rom ...ience: The target audience is Functional and Technical Consultants, and end users who have knowledge of Oracle 9i; SQL and Programs within PL/SQL. Deployment: e-Learning/Self-Study Language Options: US English Total Learning Time: 3.5 hours Objectives: Unit 1: Workflow Architecture and Components (1 hour) Identify features of business processes integration  more...
Oracle 11i 2 6 Implement Workflow Fundamentals Part 4 on-line e-learning cbt (computer based)cd rom ...ience: The target audience is Functional and Technical Consultants, and end users who have knowledge of Oracle 9i; SQL and Programs within PL/SQL. Deployment: e-Learning/Self-Study Language Options: US English Total Learning Time: 3.5 hours Objectives: Unit 1: Administration (1.75 hours) Identify issues involved in setting Global Workflow Preferences.  more...
Oracle 11i10 Order to Cash Customer Credit Management Setup on-line e-learning cbt (computer based)cd rom ...et audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 3.5 hours Objectives: Unit 1: Managing Parties and Customer Accounts Identify features of the party model. Identify tasks involved in  more...
Oracle 11i10 Order to Cash Lifecycle Key Components on-line e-learning cbt (computer based)cd rom ...et audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 2.5 hours Objectives: Unit 1: Oracle 11i10 Order to Cash Lifecycle Match the processes involved in the Order to Cash lifecycle with  more...
Oracle Database 10g Administration Workshop II Part 1 on-line e-learning cbt (computer based)cd rom ... The target audience is Data Administrators, Technical Consultants, Support Engineers, and Sales Consultants. Deployment: Self-Study Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: Manageability in Oracle Database 10g Match goals of Oracle Database 10g manageability features with the methods of achieving them. Identify  more...
Oracle Database 10g New Features for Administrators Part 1 on-line e-learning cbt (computer based)cd rom ... is Data Administrators, PL/SQL Developers, and Technical consultants who have experience with the Oracle9i Database. Deployment: Self-Study Language Options: US English Total Learning Time: 6 hours Objectives: Unit 1: Oracle Database 10g - New Features Match goals of Oracle Database 10g manageability with the methods of achieving them. Identify features of  more...
Oracle Database 10g New Features for Administrators Part 2 on-line e-learning cbt (computer based)cd rom ... is Data Administrators, PL/SQL Developers, and Technical consultants who have experience with the Oracle9i Database. Deployment: Self-Study Language Options: US English Total Learning Time: 6 hours Objectives: Unit 1: Automatic Management Identify features of Automatic Database Diagnostic Monitor (ADDM). Identify options for analyzing Automatic Database  more...
Oracle Database 10g New Features for Administrators Part 3 on-line e-learning cbt (computer based)cd rom ... is Data Administrators, PL/SQL Developers, and Technical consultants who have experience with the Oracle9i Database. Deployment: Self-Study Language Options: US English Total Learning Time: 6 hours Objectives: Unit 1: Resource Management and Job Scheduling Identify features of Resource Manager in Oracle Database 10g. Identify options for creating a mapping  more...
Oracle Database 10g New Features for Administrators Part 4 on-line e-learning cbt (computer based)cd rom ... is Data Administrators, PL/SQL Developers, and Technical consultants who have experience with the Oracle9i Database. Deployment: Self-Study Language Options: US English Total Learning Time: 6 hours Objectives: Unit 1: Backup and Recovery Enhancements Identify features of the flash backup and recovery strategy. Identify tasks that you perform when using the  more...
Oracle Database 10g New Features for Administrators Part 5 on-line e-learning cbt (computer based)cd rom ... is Data Administrators, PL/SQL Developers, and Technical consultants who have experience with the Oracle9i Database. Deployment: Self-Study Language Options: US English Total Learning Time: 6 hours Objectives: Unit 1: Storage Management Identify features of Automatic Storage Management (ASM). Identify tasks in the process for creating an ASM-enabled  more...
Oracle Database 10g Administration Workshop I Part 1 on-line e-learning cbt (computer based)cd rom ... The target audience is Data Administrators, Technical consultants Support Engineers and Sales Consultants Deployment: Self-Study Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Oracle Database 10g Workshop Identify features of a Relational Database Management System (RDBMS). Match the different types of integrity constraints  more...
Oracle e-Business 11i System Admin Fundamentals 1 on-line e-learning cbt (computer based)cd rom ...sts. Audience: Functional implementers and technical consultants, including: Oracle Applications Implementation team member System analyst and administrators Application Developer Tech support professionals This course is not designed for the end-user who will ultimately use the Oracle 11i applications. Deployment: e-Learning/Self-Study Language Options: US English Total  more...
Defining Microsoft NET Solution Architectures Part 1 on-line e-learning cbt (computer based)cd rom ...ncluding system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions. Course Prerequisites: Experience of designing, developing, and implementing software solutions. At least two years experience: Analyzing customer needs and creating documents specifying requirements for software solutions in multiple business domains; Modeling  more...
Defining Microsoft NET Solution Architectures Part 2 on-line e-learning cbt (computer based)cd rom ...ncluding system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions. Course Prerequisites: Experience of designing, developing, and implementing software solutions. Familiarity with .NET Framework. At least two years experience in analyzing customer needs and specifying requirements for software solutions in multiple business  more...
Defining Microsoft NET Solution Architectures Part 2 on-line e-learning cbt (computer based)cd rom ...ncluding system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions. Course Prerequisites: Experience of designing, developing, and implementing software solutions. Familiarity with .NET Framework. At least two years experience in analyzing customer needs and specifying requirements for software solutions in multiple business  more...
Defining Microsoft NET Solution Architectures Part 3 on-line e-learning cbt (computer based)cd rom ...ncluding system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions. Experience of designing, developing, and implementing software solutions. Familiarity with .NET Framework. At least two years experience: Analyzing customer needs and specifying requirements for software solutions in multiple business domains; Modeling processes  more...
Defining Microsoft NET Solution Architectures Part 4 on-line e-learning cbt (computer based)cd rom ...ncluding system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions. Experience of designing, developing, and implementing software solutions. Familiarity with .NET Framework. At least two years experience: Analyzing customer needs and specifying requirements for software solutions in multiple business domains; Modeling processes  more...
Defining Microsoft NET Solution Architectures Part 3 on-line e-learning cbt (computer based)cd rom ...ncluding system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions. Experience of designing, developing, and implementing software solutions. Familiarity with .NET Framework. At least two years experience: Analyzing customer needs and specifying requirements for software solutions in multiple business domains; Modeling processes  more...
Database Technologies Relational Database Fundamentals on-line e-learning cbt (computer based)cd rom ...nce Associate database administrators, technical support consultants, and associate programmer/analysts are some of the types of people who would benefit from this course. This course is intended for people who are relatively new to the world of corporate IT and databases. They will most likely either be new to the workforce or have recently been assigned new duties that require them to learn  more...
Database Technologies Introduction to SQL on-line e-learning cbt (computer based)cd rom The second in a two-part series, this course will teach students the fundamental skills and knowledge needed to acquire a foundation-level understanding of SQL. Building on the basic relational database skills and knowledge acquired in the first course, this course teaches students the essential SQL statements, and associated variations, needed to perform fundamental data access and manipulation  more...
Defining Microsoft NET Solution Architectures parat 4 on-line e-learning cbt (computer based)cd rom ...ncluding system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions. Experience of designing, developing, and implementing software solutions. Familiarity with .NET Framework. At least two years experience: Analyzing customer needs and specifying requirements for software solutions in multiple business domains; Modeling processes  more...
Oracle 11i General Ledger Fundamentals Part 3 on-line e-learning cbt (computer based)cd rom ...al Ledger Management Fundamentals prepares Implementation consultants to institute statutory financial controls, reduce the period close cycle, access financial data, and deliver comprehensive financial reporting. Learn To: Freeze a budget. Identify different methods of inquiring on budgets. Identify features of the Budget Wizard. Audience: This course is targeted at  more...
Oracle e-Business 11i System Admin Fundamentals 3 on-line e-learning cbt (computer based)cd rom ...dow. Audience: Functional implementers and technical consultants, including: Oracle Applications Implementation team member System analyst and administrators Application Developer Tech support professionals This course is not designed for the end-user who will ultimately use the Oracle 11i applications. Deployment: e-Learning/Self-Study Language Options: US English Total  more...
Oracle e-Business 11i System Admin Fundamentals 4 on-line e-learning cbt (computer based)cd rom ...ues. Audience: Functional implementers and technical consultants, including: Oracle Applications Implementation team member System analyst and administrators Application Developer Tech support professionals This course is not designed for the end-user who will ultimately use the Oracle 11i applications. After completing this course, the learner should be able to: - Create and manage  more...
Oracle 11i General Ledger Fundamentals Part 2 on-line e-learning cbt (computer based)cd rom ...al Ledger Management Fundamentals prepares implementation consultants to institute statutory financial controls, reduce the period close cycle, access financial data, and deliver comprehensive financial reporting. Learn To: Create a Journal Entry (JE) using Applications Desktop Integrator (ADI) Wizard. Import a JE. Identify options for setting up JEs. Audience: This course  more...
Navigating Oracle Applications 11i on-line e-learning cbt (computer based)cd rom ...tachments window. Audience: The target audiences are consultants and members of an implementation team as well as end-users. Deployment: e-Learning/Self-Study Language Options: US English Total Learning Time: 3 hours Objectives: Unit 1: Working with Interface and Data (2 hours) Identify features of the Navigator window. Match components of an Oracle  more...
Oracle e-Business 11i System Admin Fundamentals 5 on-line e-learning cbt (computer based)cd rom ...ata. Audience: Functional implementers and technical consultants, including: Oracle Applications Implementation team member System analyst and administrators Application Developer Tech support professionals This course is not designed for the end-user who will ultimately use the Oracle 11i applications. After completing this course, the learner should be able to: - Manage workflow  more...
Defining Microsoft NET Solution Architectures Part 1 on-line e-learning cbt (computer based)cd rom ...ncluding system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions. Course Prerequisites: Experience of designing, developing, and implementing software solutions. At least two years experience: Analyzing customer needs and creating documents specifying requirements for software solutions in multiple business domains; Modeling  more...
Oracle Database 10g PL SQL Fundamentals Part 3 on-line e-learning cbt (computer based)cd rom ... is Data Administrators, PL/SQL Developers, and Technical consultants who have experience with the Oracle9i Database. Deployment: Self-Study Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: Dynamic SQL Statements Match the stages in the execution of SQL statements with their descriptions. Identify features of dynamic SQL.  more...
Oracle Application Server 10g Administration Part 1 on-line e-learning cbt (computer based)cd rom ...e course is intended for Web Administrators and Technical Consultants who have a working experience with Linux Operating Systems. Deployment: Self-Study Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: OracleAS 10g Identify attributes of grid technology. Identify benefits of using Enterprise Manager Grid Control comprehensive  more...
Oracle Application Server 10g Administration Part 2 on-line e-learning cbt (computer based)cd rom ...e course is intended for Web Administrators and Technical Consultants who have a working experience with Linux Operating Systems. Deployment: Self-Study Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Oracle Application Server 10g Identify methods of managing Oracle Application Server (OracleAS) by using its Application Server  more...
Oracle Application Server 10g Administration Part 3 on-line e-learning cbt (computer based)cd rom ...e course is intended for Web Administrators and Technical Consultants who have a working experience with Linux Operating Systems. Deployment: Self-Study Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Oracle 10g Application Server Identify options for managing Oracle Containers for J2EE (OC4J) instances. Identify tasks to be  more...
Oracle Application Server 10g Administration Part 4 on-line e-learning cbt (computer based)cd rom ...e course is intended for Web Administrators and Technical Consultants who have a working experience with Linux Operating Systems. Deployment: Self-Study Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: OracleAS 10g Sequence the steps to deploy Web application modules. Identify tasks to be performed for administering data  more...
Oracle Application Server 10g Administration II Part 1 on-line e-learning cbt (computer based)cd rom ...e for the course is database administrators and technical consultants. Deployment: Self-Study Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: OracleAS Topologies and Deployments Identify enhancements in Oracle Enterprise Manager (OEM) Application Server Control to manage a customized and distributed environment. Identify the uses  more...
Oracle Application Server 10g Administration II Part 2 on-line e-learning cbt (computer based)cd rom ...e for the course is database administrators and technical consultants. Deployment: Self-Study Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: Web Cache Clusters Identify features of Oracle Application Server (OracleAS) 10g Web Cache clusters. Identify benefits of running an Oracle Application Server (OracleAS) 10g Web Cache  more...
Oracle Application Server 10g Administration II Part 3 on-line e-learning cbt (computer based)cd rom ...e for the course is database administrators and technical consultants. Deployment: Self-Study Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: OracleAS Discoverer Match the components of Oracle Application Server (OracleAS) 10g Discoverer with their descriptions. Identify options for configuring the general settings of Oracle  more...
Oracle Application Server 10g Administration II Part 4 on-line e-learning cbt (computer based)cd rom ...e for the course is database administrators and technical consultants. Deployment: Self-Study Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: Monitoring Oracle AS Identify features of Oracle Diagnostic Logging (ODL). Identify options for configuring component logging. Sequence the steps to search log files for components and  more...
From Compliance LLC
($297) - Basel ii certification and training program - Become a Certified Basel ii Professional CBiiPro on-line e-learning cbt (computer based)study at homeself directed ...s Strategic Planners Analysts Auditors Management Consultants Course Synopsis: a The First Basel Capital Accord a Regulatory and Economic Capital a On-balance sheet engagements a Off-balance sheet engagements a Basel I amendments a The New Basel Capital Accord (Basel II) a Realigning the regulation with the economic realities of the global banking markets a  more...
From Serebra Learning Corporation
Customer Focused Management on-line e-learning cbt (computer based) Sam Walton, founder of Wal-Mart, is reputed to have said, "There is only one boss the customer. And he can fire everybody in the company from the chairman on down simply by spending his money somewhere else." Effective quality management processes focus on the customer. In today's global marketplace, customers have more choices than ever before. To achieve success, it is vital for enterprises to  more...
NET Solution Vision and Requirements on-line e-learning cbt (computer based) To establish the steps and techniques needed to define a solution vision and gather and analyze requirements A wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions  more...
Win2000 Professional Connect through Networks on-line e-learning cbt (computer based) This course covers the various aspects of networking connections. You will be introduced to the different types of dial-up networking connections, and you will learn to install and configure a Virtual Private Connection (VPN) and a dial-up connection. You will also learn to share the Internet connection over a network. In addition, this course introduces you to the installation and configuration  more...
Overview of Business Process Management on-line e-learning cbt (computer based) In today's business world, competition is tough. Organizations are under a great deal of pressure to become more productive and more efficient while developing new, innovative products and services more rapidly than ever before. Management is demanding improved quality, reduced costs, and increased productivity with fewer resources. How can organizations respond to these pressures while remaining  more...
Microsoft SMS 2003 Installing and Configuring Sites on-line e-learning cbt (computer based) To explain how to install and configure SMS sites Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Systems Management Server 2003  more...
Process Analysis and Documentation on-line e-learning cbt (computer based) The Six Sigma DMAIC system is a roadmap that points the way to process and performance improvement. The second phase in this methodology is Measure. You cannot hope to improve processes and performance without first knowing where you are, assessing where you want to be, and then planning how to get there, while measuring progress toward the goal all along the way. In the words of an old adage,  more...
Sales Seller Behaviors on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The Selling Process: Seller Behaviors, is the first of sixteen courses in this curriculum. After the completion of this course you will be able to identify the basic criteria for success in sales and identify the seven seller behaviors in buyer-focused selling. The PrimeSales curriculum engages sales professionals in a top-down roll-out of techniques that have been proven to maximize bottom-line  more...
Sales Buyer Behaviors on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The Selling Process: Buyers Behaviors, is the second of sixteen courses in this curriculum. After the completion of this course you will be able to identify the criteria that influence buying decisions and identify the seven typical buyer behaviors in a sales interaction. The PrimeSales curriculum engages sales professionals in a top-down roll-out of techniques that have been proven to maximize  more...
Sales Buyer-Focused Selling on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The Selling Process: Buyer-Focused Selling, is the third of sixteen courses in this curriculum. After the completion of this course you will be able to respond effectively to buyers at each stage of a sales interaction and identify categories of buyer needs. The PrimeSales curriculum engages sales professionals in a top-down roll-out of techniques that have been proven to maximize bottom-line  more...
Sales The Selling Cycle on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The Selling Process: The Selling Cycle, is the fourth of sixteen courses in this curriculum. After the completion of this course you will be able to list the steps in the selling cycle, match the steps in the selling cycle to the buyer-focused selling model, calculate the key ratios in the selling cycle, and analyze the key ratios in the selling cycle. The PrimeSales curriculum engages sales  more...
Sales Telephone Communications on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Communicating & Managing: Telephone Communication, is the fifth of sixteen courses in this curriculum. After the completion of this course you will be able to identify barriers to communication, identify techniques to overcome the limitations to communicating by telephone and implement guidelines for good telephone communication. The PrimeSales curriculum engages sales professionals in a top-down  more...
Sales Communication Skills on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Communicating & Managing: Communication Skills, is the sixth of sixteen courses in this curriculum. After the completion of this course you will be able to list the background information that helps you to qualify prospects, list sources of prospects, identify guidelines for canvassing and list the criteria for identifying the decision-maker in an organization. The PrimeSales curriculum engages  more...
Sales Written Communications on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Communicating & Managing: Written Communication, is the seventh of sixteen courses in this curriculum. Writing a good sales proposal helps to convince the buyer of the Seller's merits and of the benefits of buying from him or her. Written Communications highlights the reasons for and benefits of writing a sales proposal. sellers become familiar with the twelve components that constitute a good  more...
Sales Managing a Territory on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Communicating & Managing: Managing a Territory, is the eighth of sixteen courses in this curriculum. After the completion of this course you will be able to identify the customer information you need to record, list the steps in drawing up a calling cycle, and sequence the steps involved in routing and scheduling calls. The PrimeSales curriculum engages sales professionals in a top-down roll-out  more...
Sales Gathering Information on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Starting the Sale: Gathering Information, is the ninth of sixteen courses in this curriculum. After the completion of this course you will be able to list the background information that helps you to qualify prospects, list sources of prospects, identify guidelines for canvassing, and list the criteria for identifying the decision-maker in an organization. The PrimeSales curriculum engages sales  more...
Sales Planning a Sales Call on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Starting the Sale: Planning a Sales Call, is the tenth of sixteen courses in this curriculum. After the completion of this course you will be able to identify the steps involved in planning a sales call and identify the essential elements of a sales objective. The PrimeSales curriculum engages sales professionals in a top-down roll-out of techniques that have been proven to maximize bottom-line  more...
Sales The Sales Call on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Starting the Sale: The Sales Call, is the eleventh of sixteen courses in this curriculum. After the completion of this course you will be able to identify the guidelines for opening a sales call, list the steps in making an opening statement, and identify opening statement variations according to the type of call. The PrimeSales curriculum engages sales professionals in a top-down roll-out of  more...
Sales Probing and Questioning on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Starting the Sale: Probing and Questioning, is the twelfth of sixteen courses in this curriculum. After the completion of this course you will be able to distinguish between open and closed questions, and develop buyer needs using the four question types. The PrimeSales curriculum engages sales professionals in a top-down roll-out of techniques that have been proven to maximize bottom-line  more...
Sales Presenting Solutions on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Concluding the Sale: Presenting Solutions, is the thirteenth of sixteen courses in this curriculum. After the completion of this course you will be able to identify the differences between features, advantages and benefits, and present a solution to a buyer. The PrimeSales curriculum engages sales professionals in a top-down roll-out of techniques that have been proven to maximize bottom-line  more...
Sales Closing the Sale on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Concluding the Sale: Closing the Sale, is the fourteenth of sixteen courses in this curriculum. After the completion of this course you will be able to identify the buying signals that tell you when to close the sale and close a sale using a three-stage approach. The PrimeSales curriculum engages sales professionals in a top-down roll-out of techniques that have been proven to maximize bottom-line  more...
Sales Buyer Reactions on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Concluding the Sale: Buyer Reactions, is the fifteenth of sixteen courses in this curriculum. After the completion of this course you will be able to identify the steps involved in supporting a favorable reaction, identify guidelines for dealing with low reactors, list the steps in handling objections, and manage objections using a five-step approach. The PrimeSales curriculum engages sales  more...
Sales Concluding a Call on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Concluding the Sale: Concluding a Call, is the sixteenth of sixteen courses in this curriculum. After the completion of this course you will be able to identify the guidelines for concluding a call, and conclude a call using the six steps . The PrimeSales curriculum engages sales professionals in a top-down roll-out of techniques that have been proven to maximize bottom-line results. New and  more...
Federal Government Industry Overview Version 1 on-line e-learning cbt (computer based) The Federal Government is the largest contractor and buyer of services and products in the U.S., spending over $200 billion annually. Regardless of what business you are in, chances are there is a government agency in need of your product or service. Winning a government contract can be challenging, and millions of dollars in potential contracts are lost to companies who do not understand  more...
The Oil and Gas Industry Overview Version 2 on-line e-learning cbt (computer based) Has there ever been a more flourishing time in the history of the oil and gas industry? The continued growth in demand and an industry struggling to meet this voracious demand have pushed oil prices to an all-time high. Big oil companies, even while investing heavily in exploration, technology, operational improvement, and research and development, are still left with huge surpluses in an industry  more...
Telecommunications Industry Overview Version 1 on-line e-learning cbt (computer based) Connecting the world, the telecommunications industry stands as one of the most essential elements of the business world. It is also one of the most volatile. Plagued by regulatory discord and economic uncertainty, telecom carriers have struggled to maintain sound footing and a competitive edge, all the while endeavoring to provide crucial, uninterrupted service to their customers. In an age of  more...
Using Surveys to Measure Customer Satisfaction on-line e-learning cbt (computer based) If you're lucky, your customers will complain when they are dissatisfied with your company's service. If you're not so lucky, they'll say nothing and just take their business elsewhere. It's essential that you keep your fingers on the pulse of customer opinion if you are to prevent them defecting to the competition. You need to measure customer satisfaction on a regular basis, and this course will  more...
Information Technology IT Industry Overview Version 1 on-line e-learning cbt (computer based) Though estimates on global spending for information and communications technologies run in the trillions of dollars, this giant industry continues to struggle through fluctuating markets and must concentrate on continuous improvement to survive. Most agree that the demand for IT products and services will continue to increase, but at the same time, the customer is demanding more value per dollar  more...
Essentials of External Consulting on-line e-learning cbt (computer based) ...nowledge in an external consulting role. What do external consultants really do? Although they may work in a variety of disciplines, clearly the role means being an advocate or representative of your organization. For such a role, you'll need excellent client-facing skills. These include communication and listening, presenting, report-writing, meetings and negotiation. Combining this with, in  more...
Consulting with the Internal Client Simulation on-line e-learning cbt (computer based) ...consultants have become more and more prevalent in the business world today. Rather than hiring an outside firm, many companies are building their own internal consulting units. These units are faster, cheaper, and more connected to the projects they manage. Internal consultants within these units must have strong communication, research, diagnostic, and presentation skills. In this simulation,  more...
Consulting with the External Client Simulation on-line e-learning cbt (computer based) ...consultants for their experience, knowledge, and skills. The primary responsibility of these consultants is to facilitate decision making for senior management. To do this, external consultants gather information using proven techniques, analyze current business situations with specific diagnostic methods, and make recommendations based on those processes. In this simulation, you are a  more...
The Technical Professional as Internal Consultant on-line e-learning cbt (computer based) ...consultants have been seen as experts outside an organization who are hired to appraise a situation and recommend paths toward improvement. These agents of change may be brought in to downsize a company, recommend efficiency improvements, recommend ways to improve employee morale, or facilitate other changes. Today, companies are selecting technical professionals within the organization to  more...
Succession Planning Overview on-line e-learning cbt (computer based) Do you have people in your organization that are indispensable for its success? Would losing them create a hole that would be hard to fill? Have you planned to fill these vacancies? This course introduces you to succession planning--the planning process of identifying, assessing, and developing leadership and talent for future vacancies. This course will familiarize you with the key concepts that  more...
Succession Planning Strategies on-line e-learning cbt (computer based) You've decided to create a succession plan for your organization, but where do you start? This course explains how to begin the succession planning process. You will discover how to initiate a succession planning process from the conceptualization of the problem to developing an action plan. You will also discover opportunities for customizing the succession plan. Your understanding of succession  more...
Succession Planning and Human Resources on-line e-learning cbt (computer based) Once you decide to conduct succession planning, how will you determine the human resources that you need? This course answers this question and other human resource issues. You will learn how to assess present and future needs as part of the succession planning process. For these two assessments, you will learn how to identify key positions, determine work requirements, and assess individual  more...
Succession Planning Management on-line e-learning cbt (computer based) So, you have a succession plan and you've identified some problems. What do you do now? By taking this course, you will learn how to establish a leadership and talent development program that will ensure your succession plan achieves its goals. You will also learn how to overcome some common challenges that management teams face when trying to find the right people for a position. Since succession  more...
Strategic Approaches to Workforce Planning and Employment HRCI SPHR on-line e-learning cbt (computer based) In order to remain competitive in the business world, organizations must ensure that they employ the right people in the right numbers at the right time. Workforce planning and employment involves the processes of planning, developing, implementing, administering, and ongoing evaluation of recruiting and hiring to ensure that the workforce will meet the organization's strategic goals and  more...
Management of the HR Process HRCI SPHR on-line e-learning cbt (computer based) As HR moves into the twenty-first century, its role is becoming key in developing organizational strategy. As a result, it is crucial for HR professionals to have a working knowledge of other functional areas of the business, so that they can provide the operational and administrative support necessary to attract and retain qualified employees. This course explains how to strategically diagnose  more...
Strategic Approaches to Labor Relations HRCI SPHR on-line e-learning cbt (computer based) HR professionals develop organizational strategies to secure and develop a company's successful and profitable operations. The employee plays a central role in such operations. As such it has become essential for HR professionals to constantly be on the lookout for strategies that allow them to develop a good working relationship between the employee and employer. This course covers strategies  more...
Strategic Approaches to Risk Management HRCI SPHR on-line e-learning cbt (computer based) Risk management, the safeguarding of the health, safety, and security of employees, is essential for business success and of particular concern to HR professionals. This course explains how to apply common occupational health, safety, and security guidelines and programs. It also outlines how security risk analysis can be used to avoid future emergencies. This course prepares HR professionals and  more...
Sustaining Competitive Advantage on-line e-learning cbt (computer based) In today's competitive business environment, being as good as the competition is not enough. An organization must devise strategies and develop the skills, knowledge, and competencies to set it apart from the competition. In this course business strategies are examined that can help a company gain and sustain competitive advantage. Companies build their strength around three key strategic areas:  more...
Thinking Strategically on-line e-learning cbt (computer based) As business success becomes more difficult to achieve, companies are discovering the importance of strategic thinking. Being lean and mean and process efficient is no good if you don't have the correct business strategy. But what is strategic thinking and what does it look like in the context of your business? This course is focused on discovering and using the key elements of successful strategic  more...
The Imperatives of Innovation and Leadership in Strategy on-line e-learning cbt (computer based) This course is designed for individuals aspiring to become strategically focused in their business operations and to innovate and lead change in their organizations. As organizations strive to keep abreast of a fast-changing business environment, the need for innovation increases. While some companies focus on incremental and continuous innovations, other companies have managed to create  more...
Control Charts and the Pre-control Process on-line e-learning cbt (computer based) Six Sigma teams may be tempted to consider their work done once they have improved their processes during the Improve phase. However, in the Control phase of the Six Sigma process improvement system, teams go further and verify that improved processes continue to perform at the improved levels. This course will present control charts, which are used to determine with statistical precision the  more...
Six Sigma--Lean Tools for Control on-line e-learning cbt (computer based) Two key methodologies for improving operations in the manufacturing world are lean manufacturing and Six Sigma . Both are designed to reduce variation, yet each takes a different track. While Six Sigma utilizes data and statistical analysis to measure and improve a company's operational performance, lean manufacturing collocates all of an organization's processes in sequential order, restructuring  more...
Six Sigma--Measurement System Re-analysis on-line e-learning cbt (computer based) Have you ever tried to change your life with a diet or exercise program, only to backslide and lose all the positive changes you made? It's easy to lose sight of the ultimate goal--improved health and fitness--after reaching your goal weight and fitness level. Maintaining positive changes takes just as much effort and vigilance as making the changes initially. Likewise for businesses--the benefits  more...
Define the Six Sigma Opportunity on-line e-learning cbt (computer based) Have you ever heard someone say, "That's putting the cart before the horse"? It's a quaint way of describing a process that's being implemented in a backward manner. One example of this is a company that begins to make organization-wide improvements before identifying which improvements would provide optimal benefits. This course, Define the Six Sigma Opportunity, is a guide for choosing those  more...
The Six Sigma Project Charter and Plan on-line e-learning cbt (computer based) What constitutes a project charter? How do you know whether you've set the right goals for your project? What tools can best help you plan your project? As you advance in this course--which focuses on project charter elements as well as planning tools and project documentation--you will obtain the skills and knowledge required to manage your project charter and plan. Six Sigma is a registered  more...
Six Sigma Team Leadership on-line e-learning cbt (computer based) By addressing customer needs, streamlining processes, minimizing variance, and addressing poor quality and inefficiency, Six Sigma can encourage a more profitable and sustainable business. The development and leadership of an effective team is critical if these outcomes are to be achieved. An effective Six Sigma team comprises the right people using their skills in collaboration with each other to  more...
Six Sigma Team Dynamics and Performance on-line e-learning cbt (computer based) Yogi Berra once said, "The other teams could make trouble for us if they win." While the quote is just one of Mr. Berra's many adages, it does provide a clue to the importance the legendary baseball coach placed on effective teamwork. Teamwork is no less important in the Six Sigma world. In fact, more than one Six Sigma expert has stated unequivocally that without effective teamwork, a process  more...
The Six Sigma Change Agent on-line e-learning cbt (computer based) What is a Six Sigma change agent? How does one advocate change on a business-wide level? What are the skills required and the techniques used? In this course, you'll learn about the roles and responsibilities of the Six Sigma change agent. You'll explore ways to build a change management process and how to plan for change implementation. Effective communication is central to Six Sigma success, so  more...
Six Sigma Management and Planning Tools on-line e-learning cbt (computer based) In the 1970s, a group of seven "new" tools for quality management were developed in Japan. When they reached America in the 1980s and 1990s, they were renamed the Management and Planning (MP) tools. Used separately or in combination, they are powerful tools in the Six Sigma approach for insuring quality and continuous improvement. This course will cover the seven tools--affinity diagrams,  more...
Six Sigma and the Voice of the Customer on-line e-learning cbt (computer based) Do you know the phrase, "caveat emptor"? It's a Latin term that means, "Let the buyer beware." It's also a legal principle stating that consumers must purchase goods at their own risk, because unless specifically asked, the seller is generally under no obligation to disclose defects. Caveat emptor once struck fear in the hearts of many wary consumers. Fortunately, the tide has turned. Increased  more...
Six Sigma and Critical Customer Requirements on-line e-learning cbt (computer based) Mark Twain once said, "Everybody talks about the weather but nobody does anything about it." Unlike the weather, serving customer needs is something companies actually can do something about. Quality Function Deployment (QFD) is a systematic process for motivating a business to focus on its customers. In a Six Sigma environment, such a focus is central to success. In this course, you'll learn how  more...
Defining and Mapping the Six Sigma Process on-line e-learning cbt (computer based) Maps are incredible tools. They show--on one page--where you are, where you want to go, the best way to get there, and endless alternate routes. Without maps, we would be left to wander unknown paths to uncertain destinations, encountering untold pitfalls along the way. Maps are also important tools in guiding Six Sigma teams in the quest for process improvement; it is impossible to improve a  more...
Scoping the Six Sigma Project on-line e-learning cbt (computer based) Six Sigma Black Belts are called upon to solve problems that have no known solutions. This is a risky endeavor. Yet Six Sigma deployment has a track record of success. One of the keys to its success is proper project scoping. No one wants to try to do it all with a single opportunity. Six Sigma projects need to be selected mindfully and scoped appropriately. Yet, without known solutions,  more...
Design of Experiments DOE on-line e-learning cbt (computer based) By the time they reach the Six Sigma Improve phase, organizations have a solid understanding of how and why their processes fail to meet customers' expectations. Organizations use the Design of Experiments (DOE), a key methodology of the Six Sigma Improve phase, to quantify with statistical precision the factors that are causing this gap. Well-designed experiments result in effective process  more...
Design and Analysis on-line e-learning cbt (computer based) In the Six Sigma Improve phase, organizations are aiming to evaluate which process inputs have the most significant impact on the process output. Only by effective experimental design and subsequent analysis can organizations pinpoint areas for improvement. This course will enable you to choose between process methods, determine the most effective process, and take into account all of the  more...
Taguchi and Quality Improvement on-line e-learning cbt (computer based) Well-designed experiments result in effective process design or redesign, and ultimately, improved organizations. The Taguchi Method is a technique for designing and performing experiments to investigate processes where the output depends on many variables. The Taguchi Method allows the Six Sigma teams to avoid the tedious and costly task of running a process using all possible combinations of  more...
Experimenting for Process Improvement on-line e-learning cbt (computer based) The Improve phase of the Six Sigma DMAIC methodology concerns locating the optimal conditions of a process. Many improvement techniques used in Six Sigma concentrate on the impact of single factors on response or yield. In order to achieve breakthrough improvements, however, it is necessary to determine how multiple interacting factors impact response. This course introduces the sophisticated  more...
Lean Concepts on-line e-learning cbt (computer based) Most business processes are 90 waste and 10 value-added work. The challenge for businesses today is to find new ways to dramatically reduce costs and improve investment returns while better serving their customers. To meet these challenges, organizations have turned to Lean Thinking, which seeks the elimination of all forms of waste, strives for continuous improvement, and simplifies business  more...
Non-value added Steps and Tasks on-line e-learning cbt (computer based) Anytime you have products sitting in inventory it means your resources are not producing cash flow. Identifying and removing the non-value-added steps and tasks in the supply chain is the key element in effective inventory management. This course examines how Lean businesses seek to integrate their supply chains with their production processes so as to minimize inventory levels, improve the flow  more...
Lean Tools on-line e-learning cbt (computer based) At its heart, being Lean seeks to eliminate waste from the organization. By applying Lean tools and techniques, organizations can become more competitive, agile, and responsive to customer demands. This course highlights the implementation of Lean tools in the production and manufacturing environment. These tools have derived largely from the development of the Toyota Production System (TPS). In  more...
Total Productive Maintenance TPM on-line e-learning cbt (computer based) How do you ensure that the maintenance requirements of physical assets are met as cheaply and effectively as possible? The goal is to reduce downtime and minimize maintenance costs. Total Productive Maintenance (TPM) is a systematic approach to eliminating waste associated with production equipment and machinery. It is an approach that seeks to engage all levels and functions in an organization to  more...
Probability and Statistics on-line e-learning cbt (computer based) The Measure step of the DMAIC system used in Six Sigma relies on the use of probability and statistics to produce information on variations in process. Black Belt candidates must be proficient in descriptive, inferential, and process-oriented statistical thinking; must understand how to stratify data; and must appreciate the uses of the Central Limit Theorem and inferential statistics to interpret  more...
Collecting and Summarizing Data on-line e-learning cbt (computer based) The Six Sigma DMAIC system is a roadmap that shows the way to process and performance improvement. The second phase in the roadmap, the Measure phase, provides a methodology and tools for establishing a baseline of current processes. This baseline is your starting point for process improvement. A critical part of establishing baselines is collecting data that will enable you to learn the current  more...
Properties and Applications of Probability Distributions on-line e-learning cbt (computer based) Whether calculating future process capability or the length of time before product failure, probability distributions are essential to the Six Sigma Black Belt. Distributions and their random variables are the key to determining supportable conclusions for hypothesis tests and confidence intervals. This course discusses the general use of probability distributions, and reviews the applications of  more...
Measurement Systems on-line e-learning cbt (computer based) The Six Sigma DMAIC system is a roadmap that shows the way to process and performance improvement. The second phase in the roadmap, the Measure phase, provides a methodology and tools for collecting data and establishing baseline measures of current processes. However, measurement itself can be problematic. A measurement system is only as good as the measuring instruments and the operators, and  more...
Analyzing Process Capability on-line e-learning cbt (computer based) Process capability is determined by a range of variables including people, machines, materials and measurements. The cumulative result must be quantified numerically to determine current performance and project future potential. To do so requires a knowledge of control limits, specification limits, capability indices, and the difference between short- and long-term variability. This course teaches  more...
Calculating Process Capability on-line e-learning cbt (computer based) When process data fails to produce a normal distribution, special indices are required to calculate process capability. This course teaches Black Belt candidates the indices for non-normal process capability, and discusses how to transform non-normal data for use in standard statistical tests. It also examines the difference between continuous and discrete data, and the distributions used for  more...
Organizational Goals and Objectives on-line e-learning cbt (computer based) Before a Six Sigma project can be executed, organizational strategic planning goals and objectives must be defined. Determining selection of appropriate projects and choosing an effective improvement model are crucial tasks that help to ensure your company is pointed in the right direction. Performing risk analysis while avoiding pitfalls common to Six Sigma projects is also important to prevent  more...
Leadership in Six Sigma on-line e-learning cbt (computer based) Six Sigma has become synonymous with quality in the business world, but there is no prescriptive process for planning and launching a Six Sigma initiative. Each business must learn to call upon the strengths and abilities of its diverse professionals, from executives to highly trained technical specialists. What are the roles of each in the Six Sigma process? What planning should take place to  more...
Six Sigma and the Corporate Enterprise on-line e-learning cbt (computer based) What exactly is Six Sigma , and why is it important to your company? This course helps you to make that determination through a discussion of basic concepts underlying the Six Sigma philosophy. A broad overview is provided of the initial development of Six Sigma; Six Sigma's uses in leading companies to date; the benefits to be realized by successful deployment, and the metrics and core  more...
History of Organizational Improvement and the Foundations of Six Sigma on-line e-learning cbt (computer based) To successfully implement Six Sigma , it's useful to understand the history of organizational improvement and the contributions of various leaders in the field of quality. This course examines the concepts of quality, customer satisfaction, and continuous improvement that are common among Six Sigma, the Total Quality Management movement, and continuous improvement. It also discusses the continuum  more...
Leadership on-line e-learning cbt (computer based) Leadership is fundamental in driving quality in an organization. A good leader's actions and words filter down to all organizational levels to create a quality culture. The concepts of organizational leadership are built on a foundation of core business elements. A clear understanding of these elements is key in developing an organization's strategic plan and vision. These core elements include:  more...
Team Dynamics on-line e-learning cbt (computer based) Effective development of teams improves the organization's quality and productivity. Team development encompasses team establishment, assignment of roles and responsibilities, and performance evaluation. Dynamic team goals and objectives must align with the organization's vision and mission. This course explores team building and team dynamics. It is aligned with the Quality Management Division of  more...
Developing and Deploying Strategic Plans on-line e-learning cbt (computer based) Successful organizations are founded on effectively developing and deploying strategic plans. Organizations must identify their primary goals and objectives based on their mission and vision statements. Other success factors include understanding market forces, internal strengths and weaknesses, stakeholders, relevant technology, and legal and regulatory factors. With these considerations, an  more...
Managerial Skills and Abilities on-line e-learning cbt (computer based) Quality management is an important factor in the success of today's organizations. Leading organizational thinkers have gone to the extent of saying that quality in an organization is determined by the quality of its management. In order to bring quality and excellence to an organization, managers need certain skills, tools, and abilities in all their functions. These skills and abilities relate  more...
Communication Skills and Project Management on-line e-learning cbt (computer based) An essential element of management is the ability to effectively communicate with people. The capacity to successfully communicate in today's global economy is a pivotal element to the success of any organization. Managers need to be aware of emerging technologies and how these affect international communication. To meet an improvement project's specified goals and objectives, a manager must also  more...
Quality Systems Models and Theories on-line e-learning cbt (computer based) The implementation of an effective quality system is a vital component of the success of any organization. Personnel at all levels in an organization must be aware of the quality mission, plan, and methodology it employs. A quality mission and plan that is well developed and properly implemented must be aligned to the corporate mission and vision statements and the strategic plan in order to be  more...
Problem Solving and Process Management Tools on-line e-learning cbt (computer based) Albert Einstein is reputed to have said, "The significant problems we face cannot be solved at the same level of thinking we were at when we created them." To solve quality and process-related problems, managers should continuously enhance their knowledge of organizational processes and quality management tools. These tools help managers find root causes of problems, an important step toward  more...
Measurement Assessment and Metrics on-line e-learning cbt (computer based) Were you ever in a situation where you started a new project and weren't sure of its effectiveness? Is your new process trending toward success or failure? These are questions that should be on the mind of every manager. An effective manager is continuously gathering, monitoring, and analyzing information as it relates to organizational performance.This course explores data analysis techniques  more...
Supply Chain Management on-line e-learning cbt (computer based) At what level are your suppliers performing? Are the relationships with your suppliers benefiting the organization? A quality-centered relationship with a supplier can play a vital role in the success of organizations, providing a competitive advantage in today's aggressive global marketplace. Without sound performance measurement and communication strategies, the relationship between you and your  more...
Training and Development on-line e-learning cbt (computer based) The most valued resource of any organization is its people. In today's corporate landscape of technological advancement, employees must be trained to align with the strategic direction of the business. Managers of quality should know that improvements in workplace productivity contribute positively to the overall well-being of the organization. This course explores the importance of investing in  more...
C 2005 System Types and Collections on-line e-learning cbt (computer based) To use types, classes, interfaces, iterators, and generics to create data-driven applications Employees, consultants, and students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)  more...
C 2005 Serialization and I O on-line e-learning cbt (computer based) To serialize and deserialize objects for storage and manipulation, use I/O classes to manage data streams and files, and analyze how application performance can be enhanced using serialization and I/O Employees, consultants, and students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)  more...
C 2005 Customized Programming on-line e-learning cbt (computer based) To enable compatibility between COM and C# 2005, use reflection to call classes and data types, and customize a C# 2005 application for graphics, text, globalization, and e-mail Employees, consultants, and students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)  more...
C 2005 Security on-line e-learning cbt (computer based) To recognize the different types of security supported by C# 2005 and how they work, and to use them in application development Employees, consultants, and students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)  more...
C 2005 Threading Service Processing and Application Domains on-line e-learning cbt (computer based) To recognize how threading, service processing, and application domains facilitate background system operations, and to implement them in Visual Basic applications Employees, consultants, and students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)  more...
C 2005 Diagnostics and Management on-line e-learning cbt (computer based) To manage application configuration and the custom installation of components, event logs, system processes and information, and use debugging and tracing to measure application performance Employees, consultants, and students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)  more...
Visual Basic 2005 System Types and Collections on-line e-learning cbt (computer based) To use types, classes, interfaces, iterators, and generics to create data-driven applications Employees, Consultants, and Students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)  more...
Visual Basic 2005 Serialization and I O on-line e-learning cbt (computer based) To serialize and deserialize objects for storage and manipulation, use I/O classes to manage data streams and files, and analyze how application performance can be enhanced using serialization and I/O Employees, Consultants, and Students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)  more...
Visual Basic 2005 Customized Programming on-line e-learning cbt (computer based) To enable compatibility between COM and Visual Basic 2005, use reflection to call classes and data types, and customize a Visual Basic 2005 application for graphics, text, globalization, and e-mail Employees, Consultants, and Students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)  more...
Visual Basic 2005 Security on-line e-learning cbt (computer based) To recognize the different types of security supported by Visual Basic 2005 and how they work, and to use them in application development Employees, Consultants, and Students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)  more...
Visual Basic 2005 Threading Service Processing and Application Domains on-line e-learning cbt (computer based) To recognize how threading, service processing, and application domains facilitate background system operations, and to implement them in Visual Basic applications Employees, Consultants, and Students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)  more...
Visual Basic 2005 Diagnostics and Management on-line e-learning cbt (computer based) To manage application configuration and the custom installation of components, event logs, system processes and information, and use debugging and tracing to measure application performance Employees, Consultants, and Students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)  more...
Developing NET Specifications Strategies and Conceptual Design on-line e-learning cbt (computer based) To define development and operations strategies and derive the conceptual design A wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions  more...
Creating the NET Logical Design on-line e-learning cbt (computer based) To derive the logical design for the solution A wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions  more...
Creating the NET Physical Design on-line e-learning cbt (computer based) To create the physical design for the solution A wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions  more...
Communicating and Implementing Requirements on-line e-learning cbt (computer based) A business analyst expresses the output of a requirements analysis and documentation phase by presenting, communicating, and gaining approval of the requirements from project stakeholders. Once this solution design is agreed upon, the business analyst assists with detailed design work, testing and quality assurance activities, and supporting solution implementation.This course will explore methods  more...
Managing System Security in Windows Server 2003 on-line e-learning cbt (computer based) To outline the process and considerations for securing the software infrastructure and for using security templates Systems engineers, systems administrators, systems analysts, IT consultants, and support professionals tasked with implementing and maintaining a Windows Server 2003 network infrastructure; learners preparing for certification in the Microsoft Certified Systems Engineer (MCSE) or  more...
The HP-UX Operating System on-line e-learning cbt (computer based) This course covers the origin and history of the HP-UX operating system and its relationship with other UNIX family systems. It examines the HP-UX system components and addresses issues surrounding its use, administration, and development. The course highlights those aspects that make HP-UX an innovative operating system and provides some commmonly used UNIX skills and tricks. This course  more...
Securing Access to Resources in Windows Server 2003 on-line e-learning cbt (computer based) To outline the decisons and processes for securing networks using authentication and authorization Systems engineers, systems administrators, systems analysts, IT consultants, and support professionals tasked with implementing and maintaining a Windows Server 2003 network infrastructure; learners preparing for certification in the Microsoft Certified Systems Engineer (MCSE) or Microsoft Certified  more...
Securing Wireless and Remote Communications in Windows Server 2003 on-line e-learning cbt (computer based) To outline the considerations and procedures for securing wireless and remote commmunications Systems engineers, systems administrators, systems analysts, IT consultants, and support professionals tasked with implementing and maintaining a Windows Server 2003 network infrastructure; learners preparing for certification in the Microsoft Certified Systems Engineer (MCSE) or Microsoft Certified  more...
Managing IPSec in Windows Server 2003 on-line e-learning cbt (computer based) To outline the decisions, considerations, and procedures for implementing an IPSec solution Systems engineers, systems administrators, systems analysts, IT consultants, and support professionals tasked with implementing and maintaining a Windows Server 2003 network infrastructure; learners preparing for certification in the Microsoft Certified Systems Engineer (MCSE) or Microsoft Certified Systems  more...
Managing Certificates in Windows Server 2003 on-line e-learning cbt (computer based) To outline the considerations and procedures for using certificates to secure a network Systems engineers, systems administrators, systems analysts, IT consultants, and support professionals tasked with implementing and maintaining a Windows Server 2003 network infrastructure; learners preparing for certification in the Microsoft Certified Systems Engineer (MCSE) or Microsoft Certified Systems  more...
Win2000 Professional Installing and Upgrading on-line e-learning cbt (computer based) This course will give you skills necessary to install, upgrade, and troubleshoot Windows 2000 Professional. You will learn about the different types of Windows 2000 operating systems and about the features of Windows 2000 Professional. You will become acquainted with the requirements for installing Windows 2000 Professional, and you will have a chance to practice installing Windows 2000  more...
Win2000 Professional Installing on Multiple Computers on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd In this course, you will learn about Windows 2000 Professional's powerful features that enable you to install the operating system on multiple computers simultaneously. You will become acquainted with the concept of answer files and distribution folders, as well as with the procedure for creating an answer file and distribution folder. You will also learn about the system requirements for  more...
Win2000 Professional Managing Hardware Devices on-line e-learning cbt (computer based) In this course you will learn to install, operate, and manage MCSE hardware devices. You will be introduced to the procedure for installing and configuring Plug and Play devices. You will learn to unplug hardware devices, sign device drivers digitally, and verify file signatures. You will find out how to monitor and configure DVD and CD-ROM devices and removable media, such as tape devices. You  more...
Win2000 Professional Enhanced Support for Hardware Devices on-line e-learning cbt (computer based) This course covers enhanced hardware support. You will become acquainted with the procedure for installing and configuring modems and network adapters, and you will learn to create calling cards and to configure such devices as faxes, digital video discs (DVD), and video adapters. Furthermore, this course introduces you to new hardware, such as cameras, and IrDA and Universal Serial Bus (USB)  more...
Win2000 Professional Administering Users and Groups on-line e-learning cbt (computer based) In this course, you will become acquainted with the various tasks involved in administering users and groups. You will learn to create user accounts and groups, change their passwords, and change their group memberships, as well as to set up and modify group policies in Windows 2000 Professional. The course also covers using environment variables, user profiles, and IntelliMirror, all of which  more...
Win2000 Professional Administering Resources on-line e-learning cbt (computer based) In this course, you will become acquainted with the various tasks involved in administering resources. The course will introduce you to the different file systems supported by Windows 2000 Professional: FAT, FAT32, and NTFS, show you a comparison of these file systems, and help you determine the most appropriate file system for a given situation. It will also explain the procedure for converting  more...
Win2000 Professional Custom Desktop Environment on-line e-learning cbt (computer based) In this course you will learn how to customize your desktop environment in Windows 2000 Professional. You will learn how to install multiple languages, use input locales, and compose multilingual documents. You will also learn how to customize elements of your desktop such as the taskbar, My Documents, My Computer, display settings, and accessibility services, as well as how to connect to another  more...
Win2000 Professional Optimizing System Performance on-line e-learning cbt (computer based) In this course, you will learn to optimize system performance and to automate tasks and create offline files and folders. This course explores the use of Task Scheduler, as well as changing schedules and customizing tasks. You will also learn about the benefits of offline files and the situations in which the offline files and Briefcase are used. The course also explores creating and synchronizing  more...
Win2000 Professional Recovering Data and Systems on-line e-learning cbt (computer based) This course covers system and data recovery. You will be introduced to the procedure of recovering encrypted files and folders. As a user, you will use various components and tools for recovering data. You will also become familiar with the procedure for creating backups, restoring data from backups, and repairing disks using Emergency Repair Disk (ERD), as well as troubleshooting system errors  more...
Win2000 Professional Implementing and Monitoring Security on-line e-learning cbt (computer based) In this course, you will learn about implementing security policies in Windows 2000. The course begins with an explanation of security policies, such as group policies and local policies, and then discusses how to assign account policies, and how to implement security with the auditing feature of Windows 2000 Professional. You will also learn how the security components of Windows 2000  more...
Win2000 Server Managing File and Print Resources on-line e-learning cbt (computer based) In this course, you will learn about managing Windows 2000 file and printer resources. First, this course introduces you to the procedure of sharing and managing files and folders over the network. You will learn to create and replicate a Distributed File System share. Then, you will become familiar with the concept of securing data on a network, and you will learn to monitor access to files and  more...
Win2000 Server Configuring Storage Use on-line e-learning cbt (computer based) This course covers issues related to data storage in Windows 2000 operating system. First, you will become familiar with two types of disks in Windows 2000: basic disks and dynamic disks. You will learn to set up a basic disk and a dynamic disk for storing data. Then, you will learn to configure and monitor a new feature of Windows 2000, disk quotas, for a single user or for multiple users. The  more...
Win2000 Server Maintenance and Troubleshooting on-line e-learning cbt (computer based) This course covers issues related to the maintenance and troubleshooting of the Microsoft Windows 2000 operating system. You will become familiar with the procedures of backing up and restoring data and with the various types of media to which you can back up data. Emergency Repair Disk (ERD) and Boot disks are also covered in this course. You will learn to maintain your system by creating and  more...
Win2000 Server Implementing Local Security and Policies on-line e-learning cbt (computer based) This course describes methods for ensuring security of your Windows 2000 Server computer. It explains the concept of security policies in a Windows 2000 environment, leads you through the process of implementing these policies using the Security Configuration Tool Set, and teaches you to monitor violations of security policies. Next, the course explains the concept of managing local users and  more...
Win2000 Server Monitoring and Optimizing on-line e-learning cbt (computer based) This course discusses issues related to monitoring and optimizing system performance. Optimizing memory usage, monitoring, detecting, and resolving memory bottlenecks in a system, and creating logs and alerts to track system performance are all covered in this course. The course describes processor-related counters and explains the procedures for monitoring processor performance and detecting  more...
Win2000 Server Configuring Network Services on-line e-learning cbt (computer based) This course introduces you to the procedures for installing and configuring networking services, DHCP, and name-resolution services, DNS and WINS, on a Windows 2000 Server. You will learn to create a reservation, authorize the DHCP server, and troubleshoot problems related to the DHCP server. Configuring WINS and DNS servers and troubleshooting problems related to those servers are also covered in  more...
Win2000 Server Managing Terminal Services on-line e-learning cbt (computer based) This course discusses Terminal Services, a built-in feature of Windows 2000 that deploys the Windows 2000 desktop, as well as Windows-based applications to any of the computers on a network. It also describes the two methods by which Terminal Services can be installed. You will become acquainted with the client hardware requirements and with the server configuration for Terminal Services setup.  more...
Win2000 Server Setting Up Remote Access Service on-line e-learning cbt (computer based) This course explains the procedure for setting up a routing and remote access server (RRAS), which enables users at remote locations to connect to an organization's network. The procedures for configuring the dial-in properties of a user account to allow remote access and for creating a remote access policy are also discussed in this course. In addition, you will learn to configure a remote access  more...
Win2000 Server Sharing Resources Over the Internet on-line e-learning cbt (computer based) This course discusses setting up workstations running Windows 2000 Professional. First, it introduces methods for creating and configuring network connections and describes the system requirements for setting up and configuring Internet connection sharing. You will review guidelines for troubleshooting problems with Internet connection sharing. Next, you will become familiar with the components  more...
Win2000 Server Implementing Interoperability on-line e-learning cbt (computer based) On a Windows 2000 network, you can implement interoperability to enable users to share files and printers in a heterogeneous network environment. This course explains how to integrate Novell NetWare and Apple networks with a Windows 2000 network. The course discusses implementing interoperability with Novell NetWare and with Apple networks and familiarizes you with the protocols required to  more...
Win2000 Server Automated Methods of Installation on-line e-learning cbt (computer based) This course explains automated methods of installation on member servers and workstations running Windows 2000 Server. First, you will become familiar with the concept of Remote Installation Services (RIS) and with the systems requirements for implementing RIS and its architecture. Next, you will learn to install and configure Windows 2000 using RIS, and you will become familiar with the  more...
Win2000 Active Directory Design Introducing Windows 2000 Active Directory Services on-line e-learning cbt (computer based) This course provides an introduction to basic Active Directory concepts. First, you will learn about directory services, the introduction of Active Directory in Windows 2000, and the physical structure and information flow in Active Directory. This course explains the features of Active Directory, such as domains, trusts, trees, forests and organizational units. Next, you will learn about sites  more...
Win2000 Active Directory Design Business Requirements and Naming Strategies on-line e-learning cbt (computer based) This course discusses the need to effectively plan the Active Directory Service (ADS) structure before implementing it on a network. This course explains how to analyze the business model and organizational requirements of your organization, with a discussion of structural, process, and user requirements, as well as an examination of the IT management structure, the factors influencing business  more...
Win2000 Active Directory Design Planning a Domain Structure in Win2000 on-line e-learning cbt (computer based) This course helps you with planning the domain structure of an organization, and identifying the factors affecting the domain model and the optimum plan of implementing a domain. You will learn about delegating administration in a Windows 2000 network, implementing Active Directory security and defining access, mapping the administrative model of an organization to the IT structure, and delegation  more...
Win2000 Active Directory Design Active Directory Security and Replication Strategies on-line e-learning cbt (computer based) This course helps you plan your use of Active Directory in Windows 2000, through a discussion of Active Directory security and replication strategies. First, the course explains group policies, different types of group policy objects (GPOs), group policy inheritance and precedence, and how to administer and manage a group policy. You will learn about operations masters, their relation to domain  more...
Win2000 Active Directory Design Advanced Active Directory Concepts on-line e-learning cbt (computer based) This course gives you the knowledge and skills necessary to design an Active Directory implementation plan, by covering methods of extending the schema, Active Directory data recovery and maintenance, and setup and upgrade strategies. First, you will learn about expanding and modifying the schema, prerequisites, implications of these changes, and methods for altering schema components. The course  more...
Win2000 Server Installing and Upgrading on-line e-learning cbt (computer based) This course will give you skills necessary to install, upgrade, and troubleshoot Windows 2000 Server. You will learn about the different types of Windows 2000 operating systems and about the features of Windows 2000 Server. You will become acquainted with the requirements for installing Windows 2000 Server, and you will have a chance to practice installing Windows 2000 Server. Finally, you will  more...
Win2000 Server Managing Hardware Devices Drivers on-line e-learning cbt (computer based) In this course you will learn to install, operate, and manage MCSE hardware devices. You will be introduced to the procedure for installing and configuring Plug and Play devices. You will learn to unplug hardware devices, sign device drivers digitally, and verify file signatures. You will find out how to monitor and configure DVD and CD-ROM devices and removable media, such as tape devices. You  more...
Microsoft SMS 2003 Using Remote Tools on-line e-learning cbt (computer based) To explain how to use Remote Tools Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Systems Management Server 2003  more...
Microsoft SMS 2003 Maintaining SMS Systems on-line e-learning cbt (computer based) To explain how to maintain SMS systems Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Systems Management Server 2003  more...
Microsoft SMS 2003 The Pre-planning Phase on-line e-learning cbt (computer based) To describe the planning elements that need to be analyzed in preparation for SMS 2003 installation Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning and deploying Microsoft Systems Management Server 2003  more...
Microsoft SMS 2003 Planning the Hierarchy on-line e-learning cbt (computer based) To explain how to design the site hierarchy and identify the considerations involved in capacity planning Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning and deploying Microsoft Systems Management Server 2003  more...
Microsoft SMS 2003 Planning Deployment on-line e-learning cbt (computer based) To explain how to plan deployment of SMS 2003 Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning and deploying Microsoft Systems Management Server 2003  more...
Exchange Server 2003 Designing and Planning Deployment on-line e-learning cbt (computer based) To discuss how to design and plan Exchange Server 2003 deployment Systems administrators, systems engineers, systems analysts, IT consultants, and IT professionals with responsibility for planning and implementing Exchange Server 2003; learners preparing for MCSE certification exams  more...
Exchange Server 2003 Planning for Active Directory and Designing a Messaging Infrastructure on-line e-learning cbt (computer based) To discuss how to plan and design Active Directoy integration, multiple forest deployment, general administration, and organization infrastructure in Exchange Server 2003 Systems administrators, systems engineers, systems analysts, IT consultants, and IT professionals with responsibility for planning and implementing Exchange Server 2003; learners preparing for MCSE certification exams  more...
Exchange Server 2003 Designing Data Management and Fault Tolerance on-line e-learning cbt (computer based) To discuss how to design data management, fault tolerance, backup, and recovery in Exchange Server 2003 Systems administrators, systems engineers, systems analysts, IT consultants, and IT professionals with responsibility for planning and implementing Exchange Server 2003; learners preparing for MCSE certification exams  more...
Exchange Server 2003 Designing Server and Client Connectivity on-line e-learning cbt (computer based) To discuss how to design server and client connectivity Systems administrators, systems engineers, systems analysts, IT consultants, and IT professionals with responsibility for planning and implementing Exchange Server 2003; learners preparing for MCSE certification exams  more...
Exchange Server 2003 Planning Security on-line e-learning cbt (computer based) To discuss how to plan the protection of an Exchange Server 2003 organization from security threats Systems administrators, systems engineers, systems analysts, IT consultants, and IT professionals with responsibility for planning and implementing Exchange Server 2003; learners preparing for MCSE certification exams  more...
Exchange Server 2003 Installation on-line e-learning cbt (computer based) To outline how to prepare, perform, and check Exchange Server 2003 installation Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Exchange Server 2003; learners preparing for MCSA certification exams  more...
Exchange Server 2003 Upgrades and Migration on-line e-learning cbt (computer based) To perform upgrades and migrations to Exchange Server 2003 Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Exchange Server 2003; learners preparing for MCSA certification exams  more...
Exchange Server 2003 Configuration for Exchange and Foreign Messaging Systems on-line e-learning cbt (computer based) To discuss configuration for Exchange and foreign messaging systems Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Exchange Server 2003; learners preparing for MCSA certification exams  more...
Exchange Server 2003 Configuration for Management on-line e-learning cbt (computer based) To outline how to configure Exchange Server 2003 for server, performance, and message management Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Exchange Server 2003; learners preparing for MCSA certification exams  more...
Exchange Server 2003 Recipients User Objects Groups and Address Lists on-line e-learning cbt (computer based) To demonstrate how to work with recipient policies, users and groups, and contacts and address lists Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Exchange Server 2003; learners preparing for MCSA certification exams  more...
Exchange Server 2003 Core Component Management on-line e-learning cbt (computer based) To demonstrate how to manage public folders and connectivity Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Exchange Server 2003; learners preparing for MCSA certification exams  more...
Exchange Server 2003 Computer Management on-line e-learning cbt (computer based) To demonstrate how to manage, monitor, and troubleshoot Exchange 2003 servers Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Exchange Server 2003; learners preparing for MCSA certification exams  more...
Exchange Server 2003 Security Implementation on-line e-learning cbt (computer based) To outline some of the tasks for configuring Exchange Server 2003 to deal with internal and external security threats Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Exchange Server 2003; learners preparing for MCSA certification exams  more...
Analyzing Requirements and Resources for Microsoft Exchange 2000 Server on-line e-learning cbt (computer based) To identify what company requirements and resources need to be analyzed before a messaging solution can be designed Students preparing for Microsoft Exam 70-225 Designing and Deploying a Messaging Infrastructure with Microsoft Exchange 2000 Server, IS administrators, network administrators, IS consultants, and staff involved in the support of IS systems who wish to attain an understanding of the  more...
Designing an Exchange 2000 Model on-line e-learning cbt (computer based) To explain how to analyze the design of an organization's administrative model and routing group topology Students preparing for Microsoft Exam 70-225 Designing and Deploying a Messaging Infrastructure with Microsoft Exchange 2000 Server, IS administrators, network administrators, IS consultants, and staff involved in the support of IS systems who wish to attain an understanding of the design and  more...
Designing Exchange 2000 Functionality on-line e-learning cbt (computer based) To describe how to design a functioning messaging solution Students preparing for Microsoft Exam 70-225 Designing and Deploying a Messaging Infrastructure with Microsoft Exchange 2000 Server, IS administrators, network administrators, IS consultants, and staff involved in the support of IS systems who wish to attain an understanding of the design and deployment of Exchange 2000  more...
Deploying and Troubleshooting Exchange 2000 Server on-line e-learning cbt (computer based) To describe how to use deployment techniques and how to troubleshoot problems with Exchange 2000 Server Students preparing for Microsoft Exam 70-225 Designing and Deploying a Messaging Infrastructure with Microsoft Exchange 2000 Server, IS administrators, network administrators, IS consultants, and staff involved in the support of IS systems who wish to attain an understanding of the design and  more...
on-line e-learning cbt (computer based)
online course
 instructor led training
instructor-led class
 study at home
learn at home
 group study and discussion
group study
 self directed
self-directed study
 cd rom
cd-based training
 DVD
DVD video training
 book
printed book
 e-book
e-book digital book
 workshop / seminar
workshop seminar
 train the trainer
train the trainer
 computer lab
computer-based learning
 special pricing!
discount pricing
 on-line tutorial)
online tutorial
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