Consumer Telephone Seminars

Basel III Regulatory Update ...I Accords. However, the Dodd-Frank Wall Street Reform and Consumer Protection Act contain requirements for regulatory capital that are not completely consistent with the Basel III Accord. This live audio conference will provide detailed information about the Basel III Accord and what it means for banks in the United States and elsewhere. The audio conference will also explore some of the key  more...

Writing Real Estate Descriptions That Sell ...rategies that will transform your ad copy. Learn what the consumer wants to hear and how you can easily organize yourself to deliver every time. In addition to listing copy, we will discuss writing for newer media like Facebook and Twitter as well as blogging strategies. Don't miss the opportunity to learn what the top producers are already doing and start dominating your own market. This live  more...

Risk-Based Pricing Regulation Update: Are You Ready for the Upcoming Compliance Deadline? ...nd requires all lenders to provide a specific notice to a consumer when the lender sets or adjusts the price and other terms of credit provided to the consumer based on the consumer's credit report. In this teleconference, you will learn the various strategies for compliance, including the special exceptions for auto lending, mortgage lenders, instant retail credit and credit card issuers.  more...

Dodd-Frank Wall Street Reform and Consumer Protection Act: The Overhaul of the U.S. Financial System ...Consumer Protection Act signed into law by President Obama overhauls the United States financial system. This legislation will affect every corner of the financial services industry. Learn how this legislation is likely to affect you. This teleconference will review many important aspects of the Act, including the new Financial Stability Oversight Council, new resolution authority of the  more...

New Technology and the Fair Debt Collections Practices Act ...een the Fair Debt Collection Practices Act, the Telephone Consumer Protection Act and the use of new technology in contacting debtors. The speakers will cover the use of voice mail, caller ID, email, text messages and faxes, and discuss recent case law addressing the application of this technology to the debt collection industry. This teleconference will assist you to understand how the statute  more...

Opt-Out Incentives and Other Cost Cutting Measures for Health Plans ...payments, and they have implemented wellness programs and consumer driven health care programs. While many of the measures taken by employers have operated to reduce costs, the cost to provide health care is still high. An often overlooked method to reduce cost is to implement an opt out incentive. It is not uncommon for employees and dependents to be 'over covered'. But what if you gave  more...

Health Insurance Basics For Employers BenefitsMany people do not understand the basics of health insurance. This includes people new to the health insurance industry or new to interacting with the industry. It also includes people who have been in or interacting with the insurance industry for a while but never received adequate training. Attend this teleconference and come away with an understanding of the basics of health insurance  more...

New Regulations for the Credit Card Industry: Prepare Now and Avoid Penalties ... a number of restrictions on the credit card industry and consumer reporting agencies. Some notable changes in the bill are when and how a card company can raise an individual's interest rate, who can receive a solicitation for a credit card, how payments are applied to credit card balances and how much time cardholders are given to pay their bill. Card issuers will have to speed up  more...

Chapter 13 Bankruptcy Procedures: What You Need to Know ... amendments, Chapter 13s are taking a bigger slice of the consumer bankruptcy pie. This teleconference will discuss the Chapter 13 process and how it differs from Chapter 7 bankruptcies. It details the structure of the typical Chapter 13 case and presents pointers on maximizing the recovery of you and your client. This teleconference is geared to those who have some knowledge of the bankruptcy  more...

Payment Fraud ...standard format covering the history of e-commerce fraud, consumer fraud, merchant fraud, fraudster motivation, fraud trends, identity verification and phishing. You can expect to be able to answer four basic questions after attending the session: for electronic payments, be able to define the differences and priority for managing fraud, credit and authentication; gain a basic understanding of  more...

Multistate Sales Tax Issues for Contractors ...ales tax or paying the use tax, e.g., who is the ultimate consumer, the differences between real and personal property, the taxation of repairs and repair services, and the taxation of intangibles such as warranties. Without an understanding of these concepts, a contractor may significantly under-bid construction projects or be subject to additional taxes, penalties and interest upon audit.  more...

Reclamation and Rehabilitation of Vacant Properties ...is dying and not just because of swings in energy prices. Consumers increasingly enjoy urban settings and lifestyles. This is driven by demographics and consumer preferences. To deliver what people want, it's time to learn more about urban community building techniques. These can be applied across the transect from villages, suburbs and cities. Building community will be closely tied to  more...