Instructor Led Consumer Law Training

Comprehensive Real Estate Management The content of the course: 1.) Real Estate Management: An Introduction (Formerly Fundamentals of Real Estate Management) - Real Estate Management: An Introduction (Formerly Fundamentals of Real Estate Management) - Real Estate Management: An Introduction - Deconstructing real estate management - Factors constituting an effective real estate management; - The Role of Real Estate  more...

Public Relations in Principle and Practice Course MODULE CONTENTS, CONCEPTS AND ISSUES: 1. Public Relations and Pertinent Evolutionary Issues - Defining Public Relations - The Growth and Future of Public Relations 2. Preparing for Your Public Relations Role - Communication in Public Relations - Public Opinion and Public Relations - People Management in Public Relations - Employing Ethics in Public Relations - The Legal  more...

UK Consumer Protection Law ...Consumer law - UK Consume Law; - Role of Local Trading Standards in Protecting Consumer Rights - The Role of the Office of Fair Trading in Protecting Consumers - Retailer Liability; - Manufacturer Liability; - Repair of Refund: Interpreting The Law - Manufacturersa ™ Warranty - Fit For Purpose: Retail Implications - When is a Sane Not a a Salea ™? -  more...

Small Business Start-Up Expansion and Management 1 OBJECTIVES: At the conclusion of the specified learning and development activities included in this course, delegates will be able to: - Demonstrate a heightened understanding of the distinguishing factors of Industrial and Consumer Products, respectively; - Illustrate their internalisation of the need to establish the Industrial or Consumer Sector and sub-sectors that are to be targeted;  more...

Modern Quality Systems and ISO 9000 The details of the course: Objectives: - Demonstrate their appreciation for consumer and client demand for quality - Demonstrate their awareness of consumersa ™ increasing quality consciousness - Exhibit an understanding of the role of Quality Systems in: a. Creating a positive organisational image b. Lowering operational costs c. Reducing or averting product or service liability  more...

Modern Quality Systems The details of the course: Objectives: - Demonstrate their appreciation for consumer and client demand for quality - Demonstrate their awareness of consumersa ™ increasing quality consciousness - Exhibit an understanding of the role of Quality Systems in: - Creating a positive organisational image - Lowering operational costs - Reducing or averting product or service liability  more...

Managing Organisational Quality and Resources The details of the modules: 1.) Quality Management in a User-Sensitive Environment OBJECTIVES: - Their appreciation for consumer demand for quality - Their awareness of consumersa ™ increasing quality consciousness - Their ability to design and implement a quality programme - How continuous improvement might be designed and implemented - How just-in-time system works in practice -  more...

Client or Customer Care By the conclusion of the specific learning & development activities, delegates will be able to: 1. Demonstrate an understanding of value of front-line staff to organisational effectiveness; 2. Exhibit competence in fundamental aspects of customer/ client service - incorporating sensitivity to clientsa ™ needs; 3. Exhibit a a functionala ™ level of interpersonal relationship; 4.  more...

Human ResourceManagement a Practitioners Approach The Objectives of the course: MODULE 1.: Human Resource and Personnel Management - Demonstrate understanding of distinction between personal management and human resource management. - Indicate the significant aspects in development of human resource management and personal management. - Demonstrate an appreciation of important of welfare in the development of personal management and human  more...