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From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Comprehensive Real Estate Management


...der/ goods retailer under The Sale and Supply of Goods to Consumers Regulations 2002.
- Client Service: The Legal Environment
- Obligations of the service provider under the a Sale of Goods Act 1979a
- The responsibility of service provider/ under The Sale and Supply of Goods to Consumers Regulations 2002.
- The Unfair Terms in Consumer Contract Regulations 1999
- What constitutes
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Comprehensive Real Estate Management
Telecommunication Systems


...he Role of IP
- Voice Over Broadband for Residential Consumers
- Voice Over IP Service in Homes
- Customer Acquisition-Agents, Retail Outlets, and Amazon. com
- Document Sharing and Online Webconferencing
- Web conferencing to Share Documents
- The Public Switched Telephone Network
- Switched Services-Local and Long Distance Calling
- Attributes of
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UK Consumer Protection Law


...
- The Role of the Office of Fair Trading in Protecting Consumers
- Retailer Liability;
- Manufacturer Liability;
- Repair of Refund: Interpreting The Law
- Manufacturersa Warranty
- Fit For Purpose: Retail Implications
- When is a Sane Not a a Salea ?
- Money as a Legal Tender: Consumer Rights in Paying For Goods
and Services
1.) Unfair Contract
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Client or Customer Care

...role of the Office of Fair Trading (OFT), in dealing with consumersa complaints under The Unfair Terms in Consumer Contracts Regulations 1999;
26. Indicate The Powers of the Office of Fair Trading, under the Unfair Terms in Consumer Contract Regulations 1999
27. Determine The role of Trading Standards in dealing with consumer complaints
28. Recall important points of law in the Unfair
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From Lorman Education Services
Judgment Enforcement
...ment into money. /strong
The economy is struggling, and consumers and businesses are feeling the pinch. Don't get caught in the crunch - attend this seminar and learn valuable strategies for collecting money and avoiding liability.
It's true that anyone can do collection work - but to do it properly, you need to know more than the raw mechanics. At this seminar you'll learn the practical
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Judgment Enforcement
From Wintrac Inc.
Microsoft SharePoint 2007 Web Content Management
...end-user so that you will understand what the authors and consumers of your SharePoint sites will see, and then goes beneath the surface to teach you to customize and extend the out-of-the-box features. By the time you complete this course, you will understand how to implement sites that face the Internet with branded look and feel so that your visitors will never know they are looking at a
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From Meirc Training and Consulting
New Product Launch Using Marketing Communication Proven Strategies and Techniques


Examine all aspects of the New Product Development (NPD) process, its importance, and factors influencing stages involved in successful NPD. Identify a variety of launch success factors that will improve launch process planning and execution. Suggest ways for companies to avoid launch ruts by adopting techniques that appeal to todaya s consumers. Understand the importance of using media
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From Technology Ed
Pharmaceutical Fundamentals Certificate Program


...ts commercially and marketing them to health officials or consumers. Industry players adopt unique strategies to overcome the many challenges they face in addressing the prevalent health issues of our times. The Pharmaceutical Certificate Program provides a solid foundation for professionals by providing a comprehensive overview of the pharmaceutical industry, manufacturing operations,
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From DW Associates Pte Ltd
Managing Customers Relationship through customization and personalization



...ature of the word, personalization really only applies to consumers, or the B2C market. Customization, on the other hand, clearly applies to B2B, as well as B2C. So, at the end of the day, you could have a customized proposal for a company that is also personalized to the company's vice president of marketing.
Seminar Outline
1. Why is managing a company to meet customer needs so
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From The College of Call Center Excellence
Call Center Social Media Certification




...shifts in the way companies communicate and interact with consumers. This course provides the practical knowledge and insights required to establish objectives and strategies, properly select the social media platforms to engage consumers, while monitoring and measuring the results of these efforts.
You will learn about the multi-disciplinary implications and how to manage a successful
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From Nature's Cycles
Comfort Aromatherapy for the Elderly and Hospice Patients
...ms everyone is hopping onto the consumer bandwagon to get consumers to buy products, which are being touted, as therapeutic. Sales of these so-called, "aromatherapy products" are estimated at a whopping $300 million to $500 million per year. People misleadingly believe that anything with aroma is therapeutic but this is not so. It is true that smelling a scent of apple pie can remind you of
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From Practicum Strategic Training Provider
Branding 30 New Technologies New Experiences New Conversations
...history. The increasing empowerment and sophistication of consumers together with the proliferation of new channels, technologies and tools is forcing brand marketers to rethink the way they operate the branding function and the way they engage customers.
The Point: The marketing ecosystem has changed. Customers and consumers have evolved. To succeed today, branding needs to transform.
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From Mobile Technical Institute
Exceptional Customer Service

Today s consumers demand exceptional customer service. Excellence in customer service is one of the primary factors in determining the future success or failure of a company. Learn the truth about common customer service myths, gain insight into the expectations and needs of today s consumers, learn key factors in customer-focused behavior, as well as tips for providing exceptional customer
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Customer Service Esentials

...ential for individual and organizational success. Today s consumers demand exceptional customer service. Excellence in customer service is one of the primary factors in determining the future success or failure of a company. Learn the truth about common customer service myths, gain insight into the expectations and needs of today s consumers, key factors in customer-focused behavior, how to
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From Community Business College
Certificate in Holistic and Integrative Health
Explore the growing and fascinating field of holistic and integrative health in this comprehensive certificate program designed for medical providers and consumers.
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Community Business College Kicks Off Spring Enrichment Classes With A Groupon


...nbeatable prices and provide a win-win for businesses and consumers.
The service, a brings buyers and sellers together in a fun and collaborative way,a said founder and haircut magnate Andrew Mason.
Want to know how much money people have saved using Groupons? Look at the lower right-hand corner of the Groupon page and see the cumulative tally of how much Groupon users have saved (it's
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From Sunshine Career Institute
Home Health Aide Training










... alternative organizational and service configurations as consumers and providers seek to expand the options for both health services and housing arrangements for the elderly and chronically ill. Many states have developed Home and Community Based Services (HCBS) options, with a sharp increase in assisted living arrangements and options. In ad dition, many states are promoting approaches to
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From Next Levels Consulting
Effective Marketing Communication
...ion such that no element of communication with customers, consumers, employees, stakeholders or society at large is forgotten. The whole process should be managed and coordinated for consistency, good timing, and cost effectiveness.
At this programs conclusion, participants should be able to use marketing communication to persuade potential consumers to buy our product or service.
N. B.
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Distribution Decisions and Logistics
...usion, participants should be able to know how to provide consumers with physical access to products and services at the right time and place at minimum cost.
N. B. Content can be modified (Customized) as per customers requirements & business objectives
Course Outlines
-Marketing channels and value networks.
-The role of marketing channels.
-Channel design decisions.
-Channel
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From MotionFrog
MotionFrog - Great Opportunity to Learn Android and iPhone Development


...s application as value added services to reach out to the consumers around the world.
There is a need of a platform which can generate quality resources by providing necessary training with hands on experience over live projects.
MotionFrog has branched out as a niche technology training provider in (specifically iOS & Android platforms) to supplement need of business services in India
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From Auctus Solutions
Production and Operations Management


Production and operations management is responsible to produce the desired product which has marketability at the most affordable price by properly planning the manpower, material and processes. To achieve the objective of delivering the right goods of right quantity as well as quality, at right place and at right time one needs to understand and apply the concepts of Production and operations
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From SAI Global
SQF-2000 - Implementation Course


...consumers throughout the world for access to safe, quality fooda and a significant and heightened awareness of the importance of food safety, public health and other developing social issuesa SAI Global is pleased to offer this informative two-day course in how to implement a safe quality food (SQF) management system.
The SQF-2000 a Implementation Course is designed to provide food
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From Chic Home Interiors
Certified Eco Professional





... features are important when buying property
a 74% of consumers surveyed buy environmentally friendly products
a 60% are willing to pay more for such items
a 55% say they make a special effort to patronize retailers with a green reputation
a 50% is the forecast rise in energy cost by 2010
a 40% of new homes are being built with green features
This one day certification
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From Learningminds!
Strategic Brand Positioning
Overview:
Positioning is the Soul & Spirit of Branding. Strongly Positioned Brands are market leaders; premium priced; have longer life, give value to stocks & create equities.
Positioning is about creating images in the mind of consumers. The art of differentiating one brand from other! It is not what is done to a product. Positioning is what is done to the mind of consumers. The war is
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From Case Western Reserve University - Executive Education
Innovation by Design Creating Powerful Customer Experiences and Solutions May 2 3 2012
... experiences that meet the needs (often unarticulated) of consumers. Even companies like IBM and UPS have transformed their organizations to provide end-to-end industrial solutions, focusing on customer experiences rather than products. Companies that pursue an experience-oriented strategy deepen relationships with customers, expand control over the value chain and change the value proposition
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Enhancing the Patient Experience for a Competitive Edge Mar 6, 2012
...s often promise world-class care and superior quality but consumers will gauge quality on their experience at every touch point along the patient experience pathway. Research shows that patients who have positive experiences will tell others and, at the same time, become loyal fans. A great experience builds confidence and compliance. Organizations that successfully manage the patient
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From Creascience
Logistic Regression


...: What is the impact of the characteristics and habits of consumers on their capacity to reimburse a loan?
Medicine : Does a given treatment allow patients to recover from a given disease?
Biology: Can physical characteristics help determine species membership?
Whenever the response variable is binary, that is, it can only take on two values, logistic regression is used. Whenever the
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From Ouellette & Associates Consulting, Inc
Achieving IT Service Excellence
...g expectations, and clients who are experienced technical consumers.
a Achieving IT Service Excellencea is a proven workshop that will help everyone from the CIO to the individual contributor deliver consistent service and manage the clienta s expectations every time. It will also help develop an understanding of how to modify those expectations (both of IT and the client-base) as
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From Carolinas CARE Partnership
HIV A to Z The Basics and Beyond
Carolinas CARE Partnership (CCP) is proud to present HIV A to Z: The Basics and Beyond. This training will be held Tuesday, March 8th, 2011 at CCP from 9: 00am to 4: 00pm. HIV A to Z will discuss the basics on HIV/ AIDS and in depth information on prevention, epidemiology, and the impact on clients and the community. The training will offer six hours of CEU credits as well. This training is for
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From BizTech
Becoming the Best Customer Service Professional
Service has globally become a more important industry than all resources combined but for oil. It is fuelling phenomenal economic growth in countries as diverse as Ireland and India, but a poor service industry in South Africa is slowing growth. Sales and the service sector are critical to southern African economies with those sectors contributing 60% to 70% of gross domestic product (GDP)
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From Experiential
Branding for Success - Build a Consumer Focused Brand Workshop



Branding is all about perception and satisfying the needs of the consumer. Branding helps customers in decision-making, creating a perceived knowledge of what they are going to buya before they buy it. Perception is the belief the consumer holds in his or her mind about your product or service. People buy one product or another based on the a perceived benefits or solutiona they believe
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From SMF Training Solutions
Food Safety Manager Certification 16 hour course
If you are required by your jurisdiction to have a certified food handler on site you will need to take the 16 hour course. It is held over two days of in-classroom training as required by most counties that require training.
*Please note Servsafe Essentials book is not included in class price. Although it is recommended that you have a book for future reference we understand that you may
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From Renewables Academy AG
Energy Efficiency in Industry and Commerce for Engineers
The course investigates the different energy efficient technologies and processes in industry and commerce. A technical description of EE measurements is followed by the economic arguments. Activities, project management and barriers are discussed for different industrial and commercial applications.
This course provides details about minimizing operational and maintenance costs for the most
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From Victoria International College of Business and Technology
UNIX Admin-Total Solution Sun Soloris IBM AIX HP UX Veritas Training in Toronto
Hands-on: UNIX Admin-Total Solution
(Sun Soloris, IBM AIX, HP UX, Veritas)
Class Schedule: each Sat 9am-1pm,
(Later on each Sat 9am-1pm, total 60 hours)
Welcome to attend first free trial!!!
Please call David Li at 647-290-5809 or email at davidli@viccollege. com for further inquiry and reservation.
Course outline and Introduction
Totally 60 hours - covers all the Unix admin
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Payroll Certificate Training CPM Training in Toronto Free Trial on Monday
Payroll Certificate Training (CPM)
Get Ready for Payroll Administrator Jobs!!
Class Schedule: Dec 8, Mon 7pm-10pm
(Later on each Mon 7pm-10pm, total 55 hours)
Welcome you to attend the first free trial class.
Please call David Li at 647-290-5809 or email at davidli@viccollege. com for further inquiry and reservation.
Course Solutions
The job-ready training program will introduce the
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PMP Project Management Professional Certificate Exam Training in Toronto
PMP (Project Management Professional) Certificate Training Class
Get your PMP Certificate Ready in 3 months!!!
Get your Project Manager job ready in 3 months!!!
Class Schedule: Each Friday 7: 00pm-11: 00pm
(Every Fri from 7pm-11pm, Total 40 hours, last 10 weeks)
Welcome you for the first free trial lesson!
Please call David Li to 647-290-5809 or email
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SAP BI Business Intelligence Training in Toronto Free Seminar Jan 3
SAP BI (Business Intelligence) Training in Toronto
Free Info Seminar: Jan 3, Sat 4pm-5: 30pm
(Class on each Tue and Thu 7pm-10pm
Please call David Li to 647-290-5809, 416-665-1888 or email at davidli@viccollege. com for further inquiry and reservation.
We welcome you to attend the seminar!!!
Course Outline:
-SAP BI Overview
a Course overview
a ERP & SAP R/ 3, ECC 6, BI 7 and
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SAP HR Training Class Toronto Class on each Sat Free one trial lesson
SAP HR Training Class Toronto
New Session Class Schedule: Dec 20, Sat 9am-1pm
(Later on Each Saturday from 9am-1pm)
We invite you to attend info session and one class for free on Sat!!! Please call David Li to 647-290-5809, 416-665-1888 or email to davidli@viccollege. com for further inquiry and reservation.
SAP HR Course Overview
This HR training is designed to start with a basic
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Software Testing Quality Assurance Project QA QTP Training in Toronto
Software Testing (Quality Assurance) Real Project Training, 60 hours
Class Schedule: Each Sunday 2pm-6pm
(Later on each Sunday from 2pm-6pm, total 60 hours, last 15 weeks)
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Automated Testing and Mercury Testing Tools (QTP 9. 0)
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Data Warehouse and Business Intelligence Cognos Informatica Erwin BI ETL Training in Toronto
Enterprise Data Warehouse and Business Intelligence
(Cognos, Informatica, Erwin, BI, ETL)
New Session in Jan 2009!!!
Free Info Seminar: Jan 17, 2009, Sat 2: 30pm-4pm
Jan 24, 2009, Sat 2: 30pm-4pm
(Current Class on Each Sunday from 2pm-6pm, total 60 hours, last 15 weeks)
We invite you to try one free info seminar!!!
Please call David Li to 647-290-5809, 416-665-1888 or email to
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Business Analysis BA Training Class in Toronto
Business Analysis (BA) Training
Business Analysts Are In Demand!!!
Class Schedule: Each Sat 6: 30pm-9: 30pm
(Total 21 hours, last 7 weeks)
Welcome you to attend the first free trial class.
Please call David Li at 647-290-5809, 416-665-1888 or email at davidli@viccollege. com for further inquiry and reservation of the seminar.
Business analysts with derivatives experience and
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Cisco CCNA and CCNP Certificates Networking Project Training in Toronto
Cisco CCNA and CCNP Certificates, Networking Project Training!!!
New Session in Jan 2009, seats are limited!
CCNA and CCNP: Jan 18, Sunday: 6pm-10pm
Networking Project: Jan 16, Friday: 6: 30pm-10: 30pm
We welcome you to try first free trial!!!
Please call David Li at 647-290-5809, 416-665-1888 or email at davidli@viccollege. com for further inquiry and reservation.
CCNA/ CCNP
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Oracle Database 10g Administration DBA Certificate Training in Toronto
Oracle Database (10g) Administration (DBA) Certificate Training
Free Info Seminar: Jan 10, Sat 2: 30pm-4pm;
Jan 17, Sat 4pm-5: 30pm
We welcome you to attend the free Info Seminar on Sat!
Please call David Li at 647-290-5809 or email at davidli@viccollege. com for further inquiry and reservation.
Who Should Take the Course: Anyone who wants to go through a complete Oracle DBA
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SQL Server 2005 DBA Certificate and Hands-on Training in Toronto
SQL Server 2005 DBA Certificate and Hands-on Training
New Session: Jan 2 Fri, 6: 30pm-10: 30pm
(Later on each Friday 6: 30pm-10: 30pm, total 60 hours, 15 weeks)
We invite you to attend first free trial class, seats are limited!!!
Please call David Li to 647-290-5809, 416-665-1888 or email to davidli@viccollege. com for further inquiry and reservation.
Microsoft Certified IT
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Computerized Accounting Simply Accounting QuickBooks AccPac Excel
...e: Nov 12, 2009, Monday, 6: 30pm-8: 00pm
Location: 200 Consumers Road, Suite 118, M2J 4R4 (Victoria Park/ Sheppard) Near Donmills Subway, and TTC.
Reserve Tel: 416-665-1888
Website: www. viccollege. com
Job Positions: Basic, Intermediate, Advanced Accounting Positions including: Accounting Clerk, Accounts Payable, Accounts Receivable, Banking and Financial Services, Billing,
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NET Framework MCTS Certificate Real Project Training Class in Toronto
.Net Framework Best Practices Training Courses
New Session in Jan 2009!!!
Free Info Seminar: Jan 24, 2009, Sat 2: 30pm-4pm
Please call David Li at 647-290-5809, 416-665-1888 or email at davidli@viccollege. com for further inquiry and reservation.
The .Net Framework Best Practices Training Courses include three parts:
Part 1: MS001 C# and Microsoft .NET Framework - Application
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Data Analysis BI for Credit Risk Management Training Class in Toronto
Data Analysis (BI for Credit Risk Management)
a Banking is anyplace, anytime, anywhere, for Credit Risk Managementa
Free Info Seminar: Dec 27, Sat, 2: 30pm-4pm
(First Class Jan 3, Sat 11am, Later on each Sat 9am-1pm, last 5 weeks)
Please come to attend free Info seminar trial for free!!!
Please call David Li at 647-290-5809, 416-665-1888 or email at davidli@viccollege. com for
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From Ryan Consulting Group, Inc
Queries on the Web with Cognos 8
Course Description
This course introduces basic querying techniques with Cognosa Query Studio. Topics include Studios, Cognos Connection, designing simple queries, grouping, filters, prompts, charts, calculations, formatting reports, conditional formatting running reports, and more. The course format includes lecture, instructor-led exercises and independent workshops.
Intended Audience
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From Applied Computer Training & Technology
MCP Windows XP Professional



The MCP (Microsoft Certified Professional) program prepares the student for a national industry level certification (Microsoft). It provides students with the background and advanced knowledge and level of experience to become competitive for work in the IT field. Each student will be able to install, configure, and optimize a Windows XP based operating system. Windows XP is the prevalent
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