Instructor Led Consumers Training in United Kingdom
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Consumers Seminar Schedule
| Program | Location | |||
|---|---|---|---|---|
October, 2012 | ||||
| 1st Oct | UK Consumer Protection Law | London, London | [Register] | |
December, 2012 | ||||
| 16th Dec | Client or Customer Care | London, London | [Register] | |
From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
International Trade Promotion Marketing 2
...reements.
Module 3 - Understanding the Marketplace and Consumers
Analyzing the Marketing Environment
Managing Marketing Information to Gain Customer Insights
Understanding Consumer and Business Buyer Behaviour
Predicting behavioural outcomes
Companywide Strategic Planning: Defining Marketinga s Role
Designing the Business Portfolio
Planning Marketing: Partnering to
more...
International Trade Promotion Marketing 2
...reements.
Module 3 - Understanding the Marketplace and Consumers
Analyzing the Marketing Environment
Managing Marketing Information to Gain Customer Insights
Understanding Consumer and Business Buyer Behaviour
Predicting behavioural outcomes
Companywide Strategic Planning: Defining Marketinga s Role
Designing the Business Portfolio
Planning Marketing: Partnering to
more...
Comprehensive Real Estate Management


...der/ goods retailer under The Sale and Supply of Goods to Consumers Regulations 2002.
- Client Service: The Legal Environment
- Obligations of the service provider under the a Sale of Goods Act 1979a
- The responsibility of service provider/ under The Sale and Supply of Goods to Consumers Regulations 2002.
- The Unfair Terms in Consumer Contract Regulations 1999
- What constitutes
more...
Telecommunication Systems


...he Role of IP
- Voice Over Broadband for Residential Consumers
- Voice Over IP Service in Homes
- Customer Acquisition-Agents, Retail Outlets, and Amazon. com
- Document Sharing and Online Webconferencing
- Web conferencing to Share Documents
- The Public Switched Telephone Network
- Switched Services-Local and Long Distance Calling
- Attributes of
more...
UK Consumer Protection Law


...
- The Role of the Office of Fair Trading in Protecting Consumers
- Retailer Liability;
- Manufacturer Liability;
- Repair of Refund: Interpreting The Law
- Manufacturersa Warranty
- Fit For Purpose: Retail Implications
- When is a Sane Not a a Salea ?
- Money as a Legal Tender: Consumer Rights in Paying For Goods
and Services
1.) Unfair Contract
more...
Client or Customer Care

...role of the Office of Fair Trading (OFT), in dealing with consumersa complaints under The Unfair Terms in Consumer Contracts Regulations 1999;
26. Indicate The Powers of the Office of Fair Trading, under the Unfair Terms in Consumer Contract Regulations 1999
27. Determine The role of Trading Standards in dealing with consumer complaints
28. Recall important points of law in the Unfair
more...
