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Consumers Training Seminars and Classes
From 123-CBT Computer Based Training
Antitrust - Overview on-line e-learning cbt (computer based)cd rom ...aws prohibit business practices that unreasonably deprive consumers of the benefits of competition, resulting in higher prices for inferior products and services. The Antitrust Division of the US Department of Justice (DOJ) and the Bureau of Competition of the Federal Trade Commission (FTC) share responsibility for enforcing antitrust laws. This course enables learners to recognize the basic  more...
Privacy Information Security on-line e-learning cbt (computer based)cd rom ...ge array of targeted goods and personalized services that consumers have come to expect. If it lands in the wrong hands, this same information can result in harm to the very individuals it was meant to serve. The protection of an individual's personal information has business implications that extend beyond the privacy of any one individual. Private information relative to certain businesses  more...
Introduction to Green Business Sustainability on-line e-learning cbt (computer based)cd rom ...with new challenges in resource and waste management, and consumers are becoming more curious about the origins and environmental footprint left by the products they consume. Companies willing to accept the challenge of going green and adopting green business practices stand to reap environmental, social, and economic rewards. Many companies currently facing the challenge have survived, and  more...
Marketing Essentials Place on-line e-learning cbt (computer based)cd rom ... and sell your products, or should you appeal directly to consumers? How do you build strong relationships with distributors? Place, which focuses on the distribution of products and services, is an important component of any marketing initiative and requires careful integration with all other aspects of the modern marketing mix. This course provides essential insight into distribution. It  more...
Marketing Essentials Introduction to Marketing on-line e-learning cbt (computer based)cd rom ...als: Introduction to Marketing How do you know what consumers really want? How do you know which consumers to go after and how to get them interested in your products and services? You need to develop an effective marketing strategy. Marketing is a core business process that helps companies develop strong relationships with consumers - it is used to identify the right consumers,  more...
Cisco Switch 1 0 Configuring Layer 3 High Availability on-line e-learning cbt (computer based)cd rom ...o IP Switched Networks (SWITCH) v1.0 Businesses and consumers that rely on intranet and Internet services for their mission-critical communications require and expect their networks and applications to be continuously available to them. A network with high availability provides an alternative means by which all infrastructure paths and key servers can be accessed at all times. It is  more...
PSTN and VoIP Fundamentals on-line e-learning cbt (computer based)cd rom PSTN and VoIP Fundamentals The history of telephony begins with the public switched telephone network (PSTN), which is the worldwide circuit-switched telephone network made up of public and private networks. Voice over IP (VoIP) is the latest telephone technology which is able to provide advanced services to both consumers and businesses, at a reduced cost. This course covers the history and  more...
The Consumer Electronics Industry Overview Version 1 on-line e-learning cbt (computer based)cd rom ...cture electronic audio and video equipment for individual consumers and businesses. In this fast-moving industry, where some products are lucky to have a shelf life of more than a year, companies need to be able to adapt quickly. In addition, they face challenges related to increased regulation, and the need to continually lower prices to move their products off the shelves. But top industry  more...
The Chemicals Industry Overview Version 1 on-line e-learning cbt (computer based)cd rom ...erials to produce chemicals that have commercial value to consumers and other industries. These chemicals are used to produce plastics, synthetic fibers, lightweight automobile parts, fertilizers, cosmetics, household materials, computers, and many more products. High energy consumption, high prices of raw materials, diminishing returns, and sustainability are among the challenges that  more...
The Broadcasting Entertainment Industry Overview Version 1 on-line e-learning cbt (computer based)cd rom ...ting & Entertainment Industry is tasked with engaging its consumers with new and traditional forms of entertainment. The industry players deliver films, television programs, music, radio programs, electronic media, books, news, and an ever expanding array of entertainment products. It provides its customers throughout the world with access to these activities through an expanding number of  more...
The Retail Industry Overview Version 3 on-line e-learning cbt (computer based)cd rom ...ry Overview: Version 3 The retail industry provides consumers with goods and services for their everyday needs. Comprised of a variety of stakeholders, this industry offers customers the flexibility to buy products from around the world, which requires industry players to have a global supply chain that ensures their products can be cost-effectively sourced from various locations and  more...
Brand Management for Social Media Wireless Technologies on-line e-learning cbt (computer based)cd rom ...nt impact on brand effectiveness and brand staying power. Consumers are now key drivers for corporate brand strategy. Brand managers need to understand how to harness the power of these technologies and how consumers interact with these technologies. And they must appreciate how they can use social media and wireless technologies to their strategic advantage. This course provides instruction on  more...
The Oil and Gas Industry Overview Version 3 on-line e-learning cbt (computer based)cd rom ...ducts from locations around the world and deliver them to consumers throughout the world. Industry players adopt unique strategies to overcome the challenges of supplying a non-renewable resource by finding new resources with improved technological, business, and diversification strategies. This course is designed to help learners understand key concepts, terminology, issues, and challenges  more...
The Pharmaceutical Industry Overview Version 3 on-line e-learning cbt (computer based)cd rom ...al industry provides an extensive range of medications to consumers throughout the world. Comprised of a variety of stakeholders, this industry is dependent on discovering and developing medicines, manufacturing these products commercially and marketing them to health officials or consumers. Industry players adopt unique strategies to overcome the many challenges they face in addressing the  more...
The Food Beverage Industry Overview Version 3 on-line e-learning cbt (computer based)cd rom ...ocessing, distribution, and sale of food and beverages to consumers. The industry is made up of a wide range of organizations from farmers who produce the raw material, to companies who process and package branded products, to retailers who supply food and beverages to their customers. The industry is very competitive and participants are continually under pressure to contain costs. To remain  more...
Introduction to Sales on-line e-learning cbt (computer based)cd rom ...hat is the difference between sales and marketing? Why do consumers and organizations buy, and what drives their purchase decisions? What are the key competencies required for effective sales? This course highlights the important role that the sales function plays and describes how marketing and sales relate to each other. It outlines the roles and responsibilities of the Sales Department, what  more...
Enterprise Data Cloud Interaction on-line e-learning cbt (computer based)cd rom ...torage services. Cloud storage is of key interest to many consumers as it has a number of advantages over traditional data storage. Cloud-stored data is available from any location that has Internet access. However, depending on the type of business and data, some organizations need to carefully evaluate if and what types of regulations and compliance standards may apply to their data. This  more...
From Online Training Directory
Customer Relations ...consumers, so assuring that customers have a positive experience is a key aspect of any company ™s performance. This course highlights how customer relations relates to the bottom line, gives an overview of some common pitfalls in customer relations, and addresses concrete techniques to use with customers.As a extra added bonus, when you enroll you will be given up to one year access  more...
The EcoBroker Certificate Program ...y-efficiency improvements, allows real estate clients and consumers to experience a variety of financial, environmental, and health-related benefits. EcoBroker Green Market Advantage is designed to educate real estate professionals to recognize various environmental, energy, and dollar-saving features of real estate and, in turn, market such features to clients who are looking for homes and  more...
Expert Certificate Course in Medical Transcription for the Physician ™s Office and Home Based Business ...atient safety, and improve quality of care for healthcare consumers. AHDI works to advocate for workforce development and credentialing in allied health and the critical role of the technology-enabled documentation knowledge worker in the electronic health record (EHR). The American Association for Medical Transcription (AAMT), established in 1976, is a nonprofit professional association for  more...
From 123-CBT Computer Based Training
The Online Branding Environment on-line e-learning cbt (computer based) When a new marketing medium emerges, in this case, the Internet, marketers have to adapt. No matter how marketing savvy they may have been in the use of traditional media, such as newspapers, magazines, radio, and television, the Internet is a whole new world. In this course, marketers will be brought up to speed in the fast-paced world of online branding by a thorough examination of the  more...
The Automotive Industry Overview Version 2 on-line e-learning cbt (computer based) ...nment is also characterized by increasingly sophisticated consumers and redefined supplier relationships. Although regions such as South and Central Asia, South America, and Eastern Europe present enormous opportunities for the automotive industry, it is very true that North America is still the largest market for the industry as a whole. Understanding the industry environment and dynamics is  more...
The Retail Industry Overview Version 2 on-line e-learning cbt (computer based) ... of the largest industries and one of the most visible to consumers. The retail industry includes businesses such as automobile dealers, retail gas stations, and department stores. Over the years, it has gone through various sales-channel shifts, from catalog sales to online selling. Yet, throughout these changes, the brick-and-mortar stores have remained strong. In today's retail environment,  more...
Building Brand Equity on-line e-learning cbt (computer based) Every time a corporate merger or buy-out occurs, you are sure to see plenty of headlines about the number of subsidiary companies each corporation owns. Here's why: brand equity. It's a fact that each subsidiary of a corporation has a value linked to its brand names, in addition to its base dollar-value. This value is measured by the consumer's attitudes and loyalties toward the brand. Brand  more...
Managing the Creative Elements of Brands on-line e-learning cbt (computer based) ...emonstrates how your brand can make a great impression on consumers. The next lesson shows you how to brand your products with the perfect name and logo. This course enables you to determine if a jingle, slogan, or fictional character may be necessary to animate your brand. Finally, disclosing the secrets of designing eye-catching packaging and legally protecting your brands through copyrights,  more...
Promoting Your Brand to Consumers on-line e-learning cbt (computer based) Have you ever experienced one of those days when you hear a brand name and then start noticing that brand name at every turn? You hear a contest promotion on the radio, get a coupon in a magazine, see a commercial on the television, or notice a celebrity endorsement on a billboard. It's as if, suddenly, someone flipped a switch and that brand name appeared out of thin air. What do you call that  more...
Evaluating Brand Effectiveness on-line e-learning cbt (computer based) ...rement systems to examine your brand's effectiveness with consumers and to evaluate your brand equity.Where can you start? By learning everything you can about your target market's knowledge structures. Measuring knowledge structures leads to the unveiling of where your brand ranks in the consumer's mind. You will apply qualitative research methods and evaluate quantitative research methods  more...
Economics Products and Markets on-line e-learning cbt (computer based)cd rom ...consumers, learners can now examine the relationships between producers and the markets in which they sell in this course a Products and Markets a ?. Learners discover what drives short and long-run costs as well as what makes markets competitive. Different market types and producer theory are also explained. Learn To Describe the decisions facing all  more...
Business Ethics Organizational Ethics on-line e-learning cbt (computer based)cd rom ...ecial on a personal computer scheduled to be available to consumers in time for the holiday sales rush. Due to recent delays in the overseas shipping of some components, not as many units will be available in the timeframe Icon had promised. You must decide whether to announce this to the public, thereby losing or deferring sales, or pre-sell the units anyway and deal with potentially  more...
Organizational Crisis Mgmt Managing a Crisis on-line e-learning cbt (computer based)cd rom ... batch of the product was contaminated in production, and consumers have been complaining that the polish is tarnishing the paintwork on cars. Icon also produces paint thinner, and it has emerged that the two lines were mixed together in an early production problem. The automotive products market is so competitive that customer loyalty is essential. Icon cannot afford to lose its loyal customer  more...
Brand Management Building Brand Equity on-line e-learning cbt (computer based)cd rom ... by Icon and it is struggling in the market place because consumers are not accepting the digital audio player. You are meeting with Don Hamilton and Kelly Landry to discuss ways to make this brand as successful as it has the potential to be. As the new Brand Manager, you must find a way to increase the equity of the Platinum brand. Your goal is to present ideas on how to increase brand equity  more...
Enterprise Connectivity with J2EE V1 4 RMI JMS and JCA on-line e-learning cbt (computer based)cd rom ...tion. Distinguish between synchronous and asynchronous consumers. Identify features of the J2EE Connector architecture design. Identify features of resource adapters. Identify features of the Common Client Interface (CCI). Audience: This course is intended for programmers who are interested in updating their skills to the latest Java2 Enterprise Edition platform: SDK 1.4.  more...
Enterprise Connectivity with J2EE V1 4 RMI JMS and JCA on-line e-learning cbt (computer based)cd rom ...tion. Distinguish between synchronous and asynchronous consumers. Identify features of the J2EE Connector architecture design. Identify features of resource adapters. Identify features of the Common Client Interface (CCI). Audience: This course is intended for programmers who are interested in updating their skills to the latest Java2 Enterprise Edition platform: SDK 1.4.  more...
Six Sigma and the Voice of the Customer on-line e-learning cbt (computer based) ...e buyer beware." It's also a legal principle stating that consumers must purchase goods at their own risk, because unless specifically asked, the seller is generally under no obligation to disclose defects. Caveat emptor once struck fear in the hearts of many wary consumers. Fortunately, the tide has turned. Increased market competition, modern consumer protection laws, and expanded customer  more...
Six Sigma Listening to the Voice of the Customer on-line e-learning cbt (computer based) ...caveat emptor once struck fear in the hearts of many wary consumers. Now there's a new reality: Competition for consumer attention is intense across all industries and markets, so now it's the company itself which is being admonished to beware. That means businesses should be looking for the best way to gauge what its customers really need and want. In "Six Sigma: Listening to the Voice of the  more...
From Serebra Learning Corporation
The Automotive Industry Overview Version 2 on-line e-learning cbt (computer based) ...nment is also characterized by increasingly sophisticated consumers and redefined supplier relationships. Although regions such as South and Central Asia, South America, and Eastern Europe present enormous opportunities for the automotive industry, it is very true that North America is still the largest market for the industry as a whole. Understanding the industry environment and dynamics is  more...
The Retail Industry Overview Version 2 on-line e-learning cbt (computer based) ... of the largest industries and one of the most visible to consumers. The retail industry includes businesses such as automobile dealers, retail gas stations, and department stores. Over the years, it has gone through various sales-channel shifts, from catalog sales to online selling. Yet, throughout these changes, the brick-and-mortar stores have remained strong. In today's retail environment,  more...
Delivering Successful Presentations Simulation on-line e-learning cbt (computer based) ...finally ready to release its latest beverage, Passion, to consumers. Passion is a caffeine-free, all-natural soda that's made from real passion fruits. The company has spent ten million dollars to perfect the product's taste and to create a brand for the drink. You are a brand manager at Top-Shelf and responsible for the Passion brand along with your coworker, Hannah. The drink will be hitting  more...
Coaching Personalities and Teams Simulation on-line e-learning cbt (computer based) ...ographic while not alienating the candy's older and loyal consumers. The Marketing Director and Team Lead at Dulce Confections has asked you to assume the role of project manager and coach for this initiative. Within your team there is great support and enthusiasm for the repackaging effort, as well as opposition to the idea of changing any trait of a product that's been a huge success for many  more...
Introduction to Economics Products and Markets on-line e-learning cbt (computer based) Having covered the basics of markets and consumers, learners can now examine the relationships between producers and the markets in which they sell in this course Products and Markets . Learners discover what drives short and long-run costs as well as what makes markets competitive. Different market types and producer theory are also explained. This course is aimed at Managers, Directors, and  more...
Six Sigma and the Voice of the Customer on-line e-learning cbt (computer based) ...e buyer beware." It's also a legal principle stating that consumers must purchase goods at their own risk, because unless specifically asked, the seller is generally under no obligation to disclose defects. Caveat emptor once struck fear in the hearts of many wary consumers. Fortunately, the tide has turned. Increased market competition, modern consumer protection laws, and expanded customer  more...
Six Sigma Listening to the Voice of the Customer on-line e-learning cbt (computer based) ...caveat emptor once struck fear in the hearts of many wary consumers. Now there's a new reality: Competition for consumer attention is intense across all industries and markets, so now it's the company itself which is being admonished to beware. That means businesses should be looking for the best way to gauge what its customers really need and want. In "Six Sigma: Listening to the Voice of the  more...
Evaluating Brand Effectiveness on-line e-learning cbt (computer based) ...rement systems to examine your brand's effectiveness with consumers and to evaluate your brand equity. Where can you start? By learning everything you can about your target market's knowledge structures. Measuring knowledge structures leads to the unveiling of where your brand ranks in the consumer's mind. You will apply qualitative research methods and evaluate quantitative research methods  more...
Building Brand Equity on-line e-learning cbt (computer based) Every time a corporate merger or buy-out occurs, you are sure to see plenty of headlines about the number of subsidiary companies each corporation owns. Here's why: brand equity. It's a fact that each subsidiary of a corporation has a value linked to its brand names, in addition to its base dollar-value. This value is measured by the consumer's attitudes and loyalties toward the brand.  more...
Introduction to Brand Management on-line e-learning cbt (computer based) There are three ingredients every company needs for branding success: a brand manager, a brand, and the consumer. But how do these ingredients relate and what are they comprised of that makes them so important? This course will demonstrate how each ingredient reacts to the other in order to create a valuable, long-lasting brand. First, you will learn about the responsibilities of a brand manager,  more...
Web Services and Service-oriented Architecture on-line e-learning cbt (computer based) To understand the concepts underpinning web services Application and web developers wishing to attain competency in developing web services using the main web service technologies SOAP, WSDL, and UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies  more...
Antitrust--Overview on-line e-learning cbt (computer based) ...aws prohibit business practices that unreasonably deprive consumers of the benefits of competition, resulting in higher prices for inferior products and services. The Antitrust Division of the U.S. Department of Justice (DOJ) and the Bureau of Competition of the Federal Trade Commission (FTC) share responsibility for enforcing antitrust laws. This one-hour course enables participants to  more...
Overview of the Telecommunications Industry on-line e-learning cbt (computer based) This WestNet e-Learning module will trace the development of the telecommunication industry from the early Bell monopoly to today's competitive marketplace. We will explore how regulatory rulings, the Telecommunication Act of 1996, and changing market demands have affected both telecommunication carriers and consumers.  more...
Regulatory Compliance Series - Electronic Fund Transfer Act (Reg E) on-line e-learning cbt (computer based) ...shes rights responsibilities and liabilities to banks and consumers when funds are deposited transferred or dispensed electronically. This up-to-date comprehensive course trains compliance and audit professionals which types of transactions are governed by the EFTA and which are exempt the rules for issuing access devices such as automated teller machine (ATM) cards the disclosure and notice  more...
From Sessions College for Professional Design
Branding & Identity Course on-line e-learning cbt (computer based)study at homeself directed ...can work professionally and with the needs of clients and consumers in mind. A case study documenting the evolution of the BBC identity will be explored, then you'll work on designing a logo and visual identity for a complete company product line in the exercise. LESSON 4 Design Process and Methodology Lesson Four focuses on the first of three critical phases of company design. Methods of  more...
From PDHengineer. com-Decatur Professional Development, LLC
Heating and Cooling System Upgrades - Energy Star on-line e-learning cbt (computer based) ...view Heating and cooling systems are the largest single consumers of energy in buildings. These systems condition the air within a building so that occupants are comfortable. Heating and cooling systems consist mainly of chillers, boilers, cooling towers, and pumps. There are central heating and cooling systems, and unitary systems that combine heating and cooling. Opportunities exist for  more...
Introduction to Accurate Water Demand Projection on-line e-learning cbt (computer based) ...urse covers policies that can be implemented to influence consumers' water consumption habits in an effort to reduce overall demand. The student must take a multiple-choice quiz consisting of eleven (11) questions at the end of this course to obtain PDH credits. Specific Knowledge or Skill Attained This course teaches the following specific knowledge and skills: Why accurate water  more...
The Last Straw Water Use by Power Plants in the Arid West on-line e-learning cbt (computer based) ...that can arise when power plants compete with other water consumers for finite amounts of available water. Technologies are examined which allow power plants to reduce water consumption. The student will study the attached document The Last Straw: Water Use by Power Plants in the Arid West* published by Western Resource Advocates. The student must take a multiple-choice quiz consisting of ten  more...
Smart Grid on-line e-learning cbt (computer based) ...ndly, safer, and will have an new economic paradigm where consumers are more actively involved in real-time decision concerning their power consumption. To receive PDH credit, the student must pass a multiple-choice quiz consisting of thirty (30) questions. Specific Knowledge or Skill Obtained This course teaches the following specific knowledge and skills: The grid will be  more...
Alternatives to Active HVAC Systems on-line e-learning cbt (computer based) ...hich are environmentally benign. Buildings are major consumers of energy insofar as their construction, operation and maintenance are concerned. It is estimated that almost 50 of the global energy demand is due to buildings, and active HVAC equipment is the highest contributor. Thus, energy conscious architecture has evolved to address these issues. It involves the use of eco-friendly and  more...
From Vino 101
Vino 101: An Introduction to Wine on-line e-learning cbt (computer based) ...o develop a fundamental knowledge of wine. Vino 101 for Consumers provides essential information with buying tips and food and wine pairing suggestions. The Vino 101 wine training course is available for $39.95 USD for an individual (access for 1 year). Both wine training courses are interactive and use video sequences, high resolution photographs, Flash animations, and an extensive  more...
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