Instructor Led Contact Training in United Kingdom

First Aid at Work This 3 day course will enable those qualified to act as an First Aider in the workplace whatever the level of risk. All companies should have at least 2 employees trained to this level, especially those working in higher risk environments or larger companies. Employees classified as "lone workers" should also be trained to this level. Our courses are fully HSE accredited and approved and are  more...

Emergency First Aid at Work This 1 day course will enable those qualified to act as an Appointed Person in the workplace where the level of risk is low. Those working in higher risk environments or larger companies, should take the full First Aid at Work course (FAW) Our courses are fully HSE accredited and approved and are valid for 3 years with an annual refresher course at no extra charge. All clients who successfully  more...

Essential Sales Techniques This 1 day course introduces a relevant and proven framework for moving a sales situation forward from initial contact through to the closing stage. The course will focus on the most crucial elements in the sales cycle, namely determining needs and wants then create a desire for your product/ service. It is applicable across various industry sectors and to those selling products and / or services.  more...

E-Mails and Newsletters that get results It has been said that you need to contact people 7 times before they buy from you but how do you do that without annoying them? Constant Contact is a fantastic tool that will enable you to send personalised emails and news worthy content to your contacts. Not only is it an easy to use tool, it's free*, and it's a great way to monitor the success of your marketing campaigns - it's quick too!  more...

Resilience training ONE DAY RESILIENCE WORKSHOP Responding to adversity and recovering from setbacks Understanding how you and your business respond to external pressures could be key in ensuring that you ride out tough economic times and hit demanding targets with less resource. CONTENT Improving motivation Self-confidence and belief Feedback and goal setting for improved performance Handling pressure  more...

Coaching and Mentoring Skills ONE DAY COACHING & MENTORING WORKSHOP Coaching can make the crucial difference to you and your team in a climate that requires improved results with less resource. Managers regularly experience challenging situations and people. Designed to help both new and experienced managers, this workshop will investigate your approach to delegation, time-management, stress-management and planning.  more...

Management Agility ONE DAY MANAGEMENT AGILITY WORKSHOP 3 ways to flex your management style: 1. motivate others like never before 2. give team members the confidence to deliver without advice 3. know how and when to coach Managers regularly experience challenging situations and people. Designed to help both new and experienced managers, this workshop will help you to investigate your approach to  more...

SIA Door Supervisor Security Guard Course ...course again with the next batch of Duty Managers so will contact you again nearer the time." Phil from London: "Unit 2 - This part was not so easy for me, never worked a door or hands of conflict. I was put at ease; Tommy is a great guy, wealth of experience and a way of getting the training over in a simple and uncomplicated way. Mind you he may tell you different, his students were hard  more...

Life in the UK test centre ESOL with Citizenship course Citizenship test Weekend courses Are you or someone you know, applying for indefinite leave to remain in the UK or British Passport? Do they want to pass 'Life in the UK test'? If you have answered a YESa ™ to any of the above questions, then you can call us to do the ESOL skills for life with citizenship context course. The course is a speaking and listening course and is used to obtain the British Passport or  more...

Sales Support Training ...n the hands of anybody from your company who has customer contact. This course will show your non-sales personnel their role in building business. Delegates will learn how their behaviour can affect your relationship with a particular customer, how to spot danger signals in the account that should be reported back and how to recognise a sales opportunity. Armed with this information they will  more...

Telephone Training Selling by telephone is arguably more difficult than face to face selling. This course covers all key aspects of telephone selling - from cold calling to appointment making, objection handling and closing the sale. It is the perfect course for those who have to react positively and be able to persuade pleasantly. Mastering the art of selling by telephone requires an understanding about why and how  more...

Telephone Sales Selling by telephone is arguably more difficult than face to face selling. This course covers all key aspects of telephone selling - from cold calling to appointment making, objection handling and closing the sale. It is the perfect course for those who have to react positively and be able to persuade pleasantly. Mastering the art of selling by telephone requires an understanding about why and how  more...

Sales for Non Sales People Phrases such as a sales can't be taught" and "you're a either a natural born salesman or you're nota are myths. The word a salesa ™ tends to fill some people with dread, but the truth is that many behaviours that we all demonstrate on a daily basis, are actually the fundamental basis for being a successful salesperson. This 1 day course focuses on enabling delegates to understand,  more...

Sales Skills This one day course aims to help develop the individuala ™s sales skills in confidently and successfully selling the services offered by their respective businessa ™s to their face to face and/ or telephone based customers. Target Group This course is aimed at sales personnel who are either new to the sales role, or wish to improve and build upon their current skills. Objectives  more...

Effective Telephone Techniques This interactive one day course will ensure that your staff always project the correct image to your potential customers and clients, ensuring your company stands out from the crowd. It is written with both the customer and the organisation in mind and focuses on maximising service and customer care. Target group This course is aimed at any personnel who use the telephone as a means of  more...

Achieving Excellence in Customer Service ...s course is aimed at any level of personnel who come into contact with customers / clients on a daily basis Objectives By the end of this course delegates will be able to: Understand the importance of creating the right impression; Understand customer perceptions and communication; Identify listening and questioning techniques; Demonstrate verbal and non verbal communication  more...

Advanced ACT This one day course is designed to increase delegatesa ™ existing knowledge of ACT! Target Group This course is aimed at database administrators or any personnel who currently use ACT! 2009 and wish to implement the more advanced functions to further aid them in their job role. Objectives By the end of this course delegates will be able to use ACT! fully as a contact  more...

Press Publicity This workshop focuses on enabling participants to really understand how the press & publicity industries operate, and how to use the various forms of media to maximise their opportunities, whilst avoiding bad press. Target Group This workshop is aimed ay anyone who is involved in giving interviews regularly, or who works within PR and may come into contact with The Press & Media within their  more...

FRANCHISE OPPORTUNITY Dita Health & Social Care Consultancy Ltd establishment was 2004, it has grown in such away that the Franchise Opportunity has banded as one best. It has a niche market in providing quality professionals to the Public, Private & Independent Sectors. Franchisees will need to be a pro-active individual with a strong motivation to succeed and a quick learner who has the ability to inspire and train  more...

Start Up Recruitment Business - 100 Ownership A unique opportunity to enter the highly profitable recruitment sector, combining your business experience with our proven methods and systems for success, servicing clients from small independents to multi-national co- operations in the industry that is currently worth 24 billion per annum. Our training model is very comprehensive and is designed to help you to hit the ground running from day  more...

Programs in Care Support Work Training Section Dita Health & Social Care Consultancy Ltd provide training in Health & Social care, care management training and mandatory care training to the managers of care homes and care services throughout the UK. We presently offers the following training programme: Mental Health Support Care Support Mandatory Training Courses: Health & Safety Fire Awareness Moving &  more...

Intensive Foundation Recruitment Training Intensive Foundation Recruitment Consultants Training Programme A unique opportunity to enter the highly profitable recruitment sector, combining your business experience with our proven methods and systems for success, servicing clients from small independents to multi-national co- operations in the industry that is currently worth 24 billion per annum. Our training model is very  more...

Person First Solutions Courses Relaxation and Anxiety Management Awareness (2-days) Coping with Stress in the Workplace (1-day) Creative Expression Group Workshop (2-days) Mental Health Awareness Training (1-day) Person First Course (1-day) An Introduction to Tai Chi (1-day) If you believe that you or your organisation will benefit from such training, contact us to discuss course  more...

BICSc FPCC BICSc (British Institute of Cleaning Science) FPCC (Food Premises Cleaning Certificate) Commercial costed, nationally recognised, sector specific short course For those working within a cleaning role in an environment that is surrounded by food/ food preparation, this qualification can show you the national standards required, set by the sector, for the sector. The course can be  more...

BICSc COPC BICSc (British Institute of Cleaning Science) COPC (Cleaning Operatives Proficiency Certificate) Commercial costed, nationally recognised, sector specific short course For those working within a general cleaning role, this qualification can show you the national standards required, set by the sector, for the sector. The course can be delivered either in house, or at one of our training  more...

SIA Security Guard SIA Security Guard Training This training course is for the individual who wants to start a career in the security industry. The course is covered over three days and gives you a realistic insight into security guarding and what is required of you for you to be the best you can be. Our courses are delivered by our industry experienced trainers who have over 12 years experience in  more...

An Introduction to Vibration Monitoring ... the seismic velocity transducer The accelerometer None contact pick-ups Location of transducers on the machine under test The three axes of vibration measurementNoise levels and the Decibel Data analysis From analysis to correction The main characteristics of vibration Vibration velocity Definition and units of measurement Vibration acceleration Definition and units of measurement  more...

12-Hour Paediatric First-Aid ...own by Ofsted and SureStart for people needing a 2 day 12 contact hour first aid course for Adult, infant and child. This group includes childminders and carers. The HSE recommend that all first aiders complete an annual first aid refresher courses and our online course meets this requirement. If you want an online only course then the Pro Paediatric course is ideal. If you want to save time  more...

BTEC Level 2 in Door Supervision BTEC Level 2 in Door Supervision (Including the new Physical Intervention Module) Who is the course for? This course is for anyone who is currently working as, or, for anyone thinking of becoming a Door Supervisor. It is not ONLY for those wishing to work at Pubs and Clubs but is also required for anyone wishing to work as Festival Security. After successful completion of the course, and  more...

Speech and Drama Classes for Children in Upper Beeding West Sussex For children 8-16 (classes for older age groups will be started if enough interest) UPPER BEEDING VILLAGE HALL SATURDAY MORNINGS FROM 10 TILL 12 (term time only) BEGINNING 7TH MAY 40 per term (may be paid by the half term in two instalments of 20) Children can come just for fun if they wish, but if interested they will be encouraged to enter for the graded Speech and Drama  more...

Apple Xsan 2 Administration If you need to know how to implement and administer Xsan 2, Apple's enterprise file system designed for storage area networks (SAN) then this is the course for you. Upon completion you will be able to take advantage of Xsan 2's built-in flexibility and create shared volumes on your SAN compatible with third-party products, maximizing the return on your storage investment. Use the skills, tools,  more...

Performance Measurement - 7 September 2010 London, UK Performance Measurement 7 of September 2010 London, The City This one day training has been designed for anyone who needs to understand the fundamentals of measuring investment performance. The course explores all aspects of performance measurement including the calculation of returns, the impact of different benchmarks and adjusting performance for risk taken. By the end of this  more...

UCITS Funds 23 September 2010 London Strategies for Setting up and Investing in Ucits Funds A one day intensive course on UCITS funds for Asset and Fund Managers, Investment Bankers, Hedge Funds and Institutional Investors exploring: The use and structure of UCITS III Changes under UCITS IV The key features of UCITS Structuring UCITS and authorisation process Eligible assets in UCITS funds The key  more...

Post-Acquisition Integration Strategies 21-22 October 2010 London, UK This focused two day training looks at running successful and controlled post-acquisition integration programmes which maximise synergies and minimise risk. Taught by internationally renowned expert in business integration the course gives the delegates sound grounding in approaches and techniques used by some of the world's best companies to deliver value from  more...

HTML5 Actionscript training courses Advanced Actionscript 3 OOP and Design Patterns The course will be held in Shoreditch on 25th, 26th and 27th August 2010. Price: 420, including course notes, lunch, refreshments and free after-course support. Student price only 99 per day For full course details, please visit: http://dndigital. net/ training/ advanced-as3-oop-patterns/ Introduction to PureMVC for Actionscript  more...

IOSH Working Safely ...ning o Cleaning o Security * Contact Us Training Services Training can be delivered in our Glasgow City Centre training facility or alternatively training can be conducted at our clients offices. First Aid Courses * HSE First Aid at Work * HSE First Aid at Work Refresher * Emergency First Aid Appointed Person Health & Safety Courses  more...

Wealth Workout Malaysia and Singapore 2007 ...ith wealth creating ideas without ever having any kind of contact with us again. How Does This Sound For You? Would you like that? There's more yet ... Our Trainers Are All Established Experts In Their Fields With Powerful Track Records. You Get That At No Extra Cost If you feel your life is in a rut. If you feel you deserve more from life. If you love the idea of new proven wealth creating  more...

MSP Advanced Practitioner ...September 2011 when the new guidance was released, please contact us. Trainer Profile All AFA MSP trainers have undergone the rigorous approvals process administered by the APM Group on behalf of the UK Cabinet Office. They are practising programme managers with considerable experience in a wide range of industry sectors. The use of hybrid trainer-managers is of great benefit to delegates and  more...

Javascript ...ions. Feel free to suggest your own topics and agenda and contact us - we will come back to you with details. Standard trainings offered by JSGeeks: JavaScript languageIntroduction to JavaScript Language Object-Oriented programming in JavaScript ECMAScript 5 Web domainProfessional web development in JavaScript Web-based games development in JavaScript JavaScript web development with  more...

NLP Practitioner training Comprehensive 16 day INLPTA Practitioner, scheduled conveniently in 4 blocks of Thursday to Sunday:- 1 - 4 September, 6 - 9 October, 3 - 6 November & 1 - 4 December 2011. Our modular Practitioner course is designed for individuals who want to understand what underpins the techniques of NLP and to make changes in their lives that are sustainable and that work for them. The course is ideal  more...

Paediatric First aid Course (12hr) PFAA Approved, OFSTED Recognised & EYFS Compliant Our 12hr Paediatric FIrst Aid Course provides a nationally recognised qualification in First Aid. The course can be run at your location over two full days or 4 x 3hr sessions. Please contact our office for more information. www. abcmedicalservices. co. uk  more...

SIA Security Guarding ...oom. Should you need any more information feel free to contact us or reply to us you telephone with a small massage and someone will get back to you. Our telephone number is 020 8478 9997 or 0208 571 8823 There is currently a huge vacancy rate in the security industry. This included Security Guarding and CCTV Operating. If you would like a career in the security industry (SIA) with  more...

Customer Service Skills ...contact makes the right impression. This programme is aimed at the people in your team who deal with customers but are not part of the sales process, yet whose behaviour might massively influence customer decisions. Seeing things through the lens of a customer is a key skill and will allow your people to deliver a far better customer experience in a more enjoyable and professional  more...

Selling for Non Sales People ...g is a superb way to increase the value of every customer contact by suggesting other products and services that may be of interest to the customer. This course will teach you the skills you need to add value to your customersa ™ personal or professional purchase while increasing sales for your organisation. Delegates will leave this programme with a new attitude towards the sales aspect  more...

Association for Project Mangement APMP Training OVERVIEW Parallel Project Training are a With you all the waya ™. As a delegate on our APMP Fast Track programme you have a unique opportunity to utilise a number of new and innovative approaches to learning. This is a multi faceted, engaging and popular learning event that will, stay with you throughout your learning experience and beyond. It means you can learn at your own pace anywhere,  more...

Oracle Does your company require Oracle training? Contact Datrix for your Oracle requirements. Our trainers are superb, if you're unsure they are happy to discuss your requirement with you before you make your decision.  more...

Learn to become a Hotel Receptionist and find work in Hotels in London Reception Academy offer a 4 week practical training course, including training on a reservation system called Fidelio Opera V5. After finishing the course the Academy helps you with CVs, interview skills and connections to Hotels in UK. Courses are run from the Academy in London. For more information contact us on info@receptionacademy. com  more...

Excel Training Course preferable, we could simply run a standard Excel training course, e. g. Excel Introduction Course or Excel Advanced Course with pre-defined Excel course contents. If you attend a public course, you could be stuck spending an hour+ on changing the fonts and formatting. This is because public Excel course suppliers have to run the exact Excel course content which they sell with no regard to specific  more...

Diploma In ERP Project Management Diploma In ERP Project Management Courses Diploma In ERP(One SAP Module+PMP+Software Testing) Fee : 3, 000 (Including VAT, Exam fee Excluded) Duration: 6 Months/ Full time or Part Time Entry Requirements: Any Graduate/ Post Graduate(B. A/ B. Sc/ B. Com/ B. techMBA/ M. Sc/ M. Tech) International Students can apply for this 6 monthsCourse as a Student Visitor visa As per UKBA Regulations,  more...

Level 2 Food Safety in Catering Bristol - 1st March 2011 We provide Level 2 Food Safety Training delivered locally and accredited by the Chartered Institute of Environmental Health (CIEH) using experienced, and effective trainers. This course is suitable for:- a Anyone working with food which involves preparation/ cooking / handling a Food handlers who require this training to meet legislative requirements a Someone whose Level 2  more...

Level 2 Food Safety in Catering Bristol - 17th January 2011 Level 2 Food Safety Training delivered locally and accredited by the Chartered Institute of Environmental Health (CIEH) using experienced, and effective trainers. This course is suitable for:- a Anyone working with food which involves preparation/ cooking / handling a Food handlers who require this training to meet legislative requirements a Someone whose Level 2 certificate is over  more...

Managing Challenging Behaviour in the Workplace Key Trainers Certificate This four day course is accredited by the Open College Network at level 3 and has been designed for those who may come into contact with individuals exhibiting challenging behaviour. It will provide you with the knowledge, skills and confidence to train others in de-escalation and in a breakawaya ™ techniques, which can be adopted to deal with individuals exhibiting challenging behaviour.  more...

Time Management ...mber of staff need to develop Time Management skills then contact me today to book for only 80 per person! This cost includes a full day training, all course materials, certification and refreshments. Course content: What is time management An overview of the concept. How poor time management can affect your work, your team and yourself. Why it is important to manage your time  more...

Communication ...member of staff need to develop communication skills then contact me today to book for only 80 per person! This cost includes a full day training, all course materials, certification and refreshments. Course content: Communication: The challenge Understanding the challenge of communication, knowing where our weak points are and getting the balance right. This is the introductory  more...

Leadership ... a member of staff need to develop Leadership skills then contact me today to book for only 80 per person! This cost includes a full day training, all course materials, certification and refreshments. Course content: What is management Looking at the demands, constraints and choices that the role of a manger can be divided into. What is team leading An overview of leadership  more...

Free film and news programming training WORLDbytes, the online alternative News channel, has organised a film & TV training opportunity specifically for unemployed 16 to 25 year olds, or students looking for a job, who want to have their say about unemployment and put the case for more jobs and less spin. Participants will learn all aspects of camera, sound, lighting & presenting and shoot actual programmes for broadcast. No skills or  more...

BIIAB BII Personal Licence Holders Course NCPLH (Online avalible) (NCPLH) ...r our next available NCPLH course; call us on 08709193632 Contact Us to book it today. Training protects your business from prosecution; if an employee fails to meet their responsibilities under the Licensing Act 2003, effective training such as the Award in Responsible Alcohol Retailing (ARAR) can provide a due diligence defence against prosecution. Our portfolio of courses allows  more...

Business Broker Training ... listing process The need for confidentiality Initial contact with seller First interview with seller Business valuation Three commonly used methods Written pricing analysis The third party appraisal and when ita ™s needed Recommended firms to use when needed Follow up interview with seller The vital need for accurate initial information on the business The critical  more...

Intro to Presentation and Public Speaking Anxious about public speaking? This introductory course will give you the skills and techniques to take the stress out of presenting to a group. Starting with quick and easy exercises in a supportive atmosphere, you'll quickly find you can operate outside your 'comfort zone'. Run by Y Touring, the Central YMCAa ™s award-winning theatre company. At One KX, 120 Cromer Street, King's  more...

Public sector workers conflict training ...o deliver training programmes at subsidised rates. Please contact us for more details. The 'public sector partnership agreement' subsidised rates do not apply to open courses. Typical participants include: Housing & benefits section, Security Personnel, Library staff, Social workers, Park rangers, Care workers, Customer Service staff, One-stop-shop assistants, Department managers, Reception  more...

Medical Terminology for the Legal Profession ...gned for legal professionals who's work brings them into contact with medical evidence, claims and reports. The courses are suitable not only for experienced lawyers, who specialise in personal injury, and clinical negligence claims, but also their support staff, and newly qualified staff moving into this specialisation. Medical claims and reports frequently make reference to terms  more...

Medical Terminology in Insurance ...g in the Insurance Profession are brought into day to day contact with medical terminology. It is necessary that they should have an understanding and working knowledge of medical terms, phrases and abbreviations used. For example, staff in a variety of roles come into contact with medical terminology on many policies including, medical insurance; payment protection; critical illness;  more...

Presentation Skills Introduction Presentation skills are a crucial technique that should be mastered for success in communicating your given message to an audience. These skills should be taught as early in a given persons career to enable confidence to be built in order that when asked to present to the staff member is fully prepared and is able to deliver the presentation with ease. You may ask yourself the  more...

Single Minute Exchange of Dies (SMED) Single Minute Exchange of Dies (SMED) is a systematic approach to reducing machine set- up and change over times. Originally devised by Shigeo Shingo of Toyota Motor Company in the early 1950 s, this lean technique can dramatically shorten set-up time from hours to minutes. Set-Up time is the elapsed time from completion of the last part of the previous job until the first part of the next job is  more...