Instructor Led Contact Training in United States

Soldering 101 Basic soldering skills for the beginner. Includes class and hands-on lab. Includes Safety, basic soldering techniques, soldering to terminals, soldering PTH parts in circuit board, soldering SMT parts onto circuit board. Includes STM certificate. IPC-A-610 workmanship standards are referred to, but are not the main element of this course. (For a full 4-day IPC-A-610 course contact  more...

ESD 2020 STM offers both a 3 hour class, an onsite ESD audit and gap analysis, and ESD 2020 Certification Preparation. PREPARATION FOR ESD 2020 Certification: Audit and training performed at your site. Gap analysis report drafted and delivered within 2 business days. Following the requirements found in ANSI/ ESD S20. 20. To become ANSI/ ESD S20. 20 certified (aka "registered") the customer  more...

Bloodborne Pathogens - Instructor Led ...e is designed for non-medical personnel who may come into contact with infectious material during their workday. The training course discusses OSHA requirements found under 29 CFR 1910 1030 pertaining to the general explanation of the epidemiology symptoms of Bloodborne diseases, modes of transmission, exposure control plan, Personal Protective Equipment (PPE) and proper disposal of PPE. The  more...

ISO 9001 QMS Lead Auditor - IRCA accredited ...r person A Bureau Veritas Training representative will contact you with all the details of the course. Continental breakfast and lunch will be provided to each day of the course, plus all day refreshments. Dress is casual to business casual, you only need to bring yourself, as we provide all course materials, including pens and paper. Courses are generally held in a hotel meeting room venue  more...

ISO 9001 ISO 14001 OHSAS 18001 Internal Auditor ...A Bureau Veritas Training representative will be happy to contact you with all the details about the course. Continental breakfast and lunch is provided to each day of the class, plus all day refreshments. Dress is casual to business casual, you only need to bring yourself, as we provide all course materials, including pens and paper. Courses are generally held in a hotel meeting room venue and  more...

AS9100 Revision C - Transition Internal Auditor training ...er person Bureau Veritas Training representative will contact you with all the details of the course. Continental breakfast and lunch will be provided each day of the course, plus all day refreshments. Dress is casual to business casual, you only need to bring yourself, as we provide all course materials, including pens and paper. Courses are generally held in a hotel meeting room venue and  more...

ISO 9001 Process Added Value Internal Auditor ...r person A Bureau Veritas Training representative will contact you with all the details of the course. Continental breakfast and lunch will be provided each day of the course, plus all day refreshments. Dress is casual to business casual, you only need to bring yourself, as we provide all course materials, including pens and paper. Courses are generally held in a hotel meeting room venue and  more...

OHSAS 18001 Lead Auditor ... person A Bureau Veritas Training representative will contact you with all the details of the course. Continental breakfast and lunch will be provided to each day of the course, plus all day refreshments. Dress is casual to business casual, you only need to bring yourself, as we provide all course materials, including pens and paper. Courses are generally held in a hotel meeting room venue  more...

ISO 14001 EMS Lead Auditor - IRCA Accredited ...r person A Bureau Veritas Training representative will contact you with all the details of the course. Continental breakfast and lunch will be provided to each day of the course, plus all day refreshments. Dress is casual to business casual, you only need to bring yourself, as we provide all course materials, including pens and paper. Courses are generally held in a hotel meeting room venue  more...

AS9100 Revision C Process and Added Value Internal Auditor ... Bureau Veritas Training representative will be please to contact you with all the details of the course. Continental breakfast and lunch will be provided each day of the course, plus all day refreshments. Dress is casual to business casual, you only need to bring yourself, as we provide all course materials, including pens and paper. Courses are generally held in a hotel meeting room venue  more...

Customer Service Training Skills This program is custom designed to meet the following business goals: *Exceed customer service expectations *Reduce the number of supervisory transfer goals *Develop professional consistency in leaving voicemails, responding to voicemails, writing email *Develop a customer focused approach to putting customers on hold and transferring calls *Increase opportunities for first point of  more...

Professional Customer Service Skills ... programs help businesses: Increase first point of contact problem resolution Develop customer satisfaction and loyalty Enhance employee job satisfaction to reduce turnover The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are highly interactive and focused on skill  more...

Communications and Customer Relations ...ieve the following goals: Increase first point of contact resolution Develop customer satisfaction and loyalty Enhance employee job satisfaction Reduce turnover The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are highly interactive and focused on skill development.  more...

Target Writing - Getting the Reader to Take Action As busy writers, we tend to think mainly about efficiently disseminating information and not how the readers will react to the formatting, the sentence structure, and the writing tone. For example, if a document is poorly formatted, readers can't quickly find the relevant information they need (or want); consequently, they'll put the document aside with the intention of "reading it later when they  more...

Customer Service Via Phone and Email You need to respond to customer service queries via a remote system such as email or the telephone. In order to do this effectively, you need to develop skills that will help you interact with customers in a positive and professional manner. In this course, you will learn important principles and skills you can utilize as a remote customer service representative. Upon successful completion of  more...

Microsoft Outlook 2007 Level 1 ...nd send email, schedule appointments and meetings, manage contact information and tasks, and use notes. Course Objectives You will compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes. Upon successful completion of this course, students will be able to: identify the components of the Outlook environment perform simple tasks such  more...

Microsoft Outlook 2007 Level 2 ...ail message;schedule appointments and meetings;and create contacts, tasks, and notes. This course is the second in a series of three Microsoft Outlook courses. In this course, you will customize your Outlook environment, calendar, mails, folders, and also track, share, assign, and quickly locate various Outlook items. Course Objectives You will customize your environment, calendar, and mail  more...

Microsoft Outlook 2007 Level 3 ... Outlook items, manage Outlook data files, share and link contacts, save and archive email, create forms, and work offline and remotely. Course Objectives You will work with the advanced features of Outlook. Upon successful completion of this course, students will be able to: personalize your email organize Outlook items manage Outlook data files work with contacts save and archive  more...

Microsoft Office Outlook 2010 Transition from MS Outlook 2003 This course is designed for experienced Outlook users familiar with the 2003 version of the application, and who need to learn about the new features that Outlook 2010 has to offer Course Objective: You will identify and use the new and enhanced features of Microsoft Outlook 2010. Upon successful completion of this course, students will be able to: identify the components of the Outlook 2010  more...

Microsoft Outlook Level 1 2010 This course is intended for people who have a basic understanding of Microsoft Windows and want to know how to use Outlook to manage their time and information. Course Objective: You will use Outlook to compose and send email, schedule appointments and meetings, manage contact information, schedule tasks, and create notes. Upon successful completion of this course, students will be able to:  more...

Microsoft Outlook Level 2 2010 This course is designed for experienced Outlook users who need to customize their Outlook environment, calendar, and email messages and who wish to track, share, assign, and locate various Outlook items. Course Objective: You will customize the Outlook environment, calendar, and mail messages, and will also track, share, assign, and quickly locate various Outlook items. Upon successful  more...

Microsoft Outlook Level 3 2010 This course is intended for persons with an intermediate understanding of Outlook who need to use Outlook to personalize and organize their email, manage Outlook data files, share and link contacts, archive items, create forms, and work offline and remotely. Course Objective: You will work with the advanced features of Outlook. Upon successful completion of this course, students will be able  more...

Outlook Level 1 ...ipants. You will also keep track of personal and business contacts, and create task lists and notes to remind you of things that need to be done. You will use Outlook 2002 to send and receive mail messages, schedule appointments and meetings, maintain a list of contacts, keep track of tasks, and create reminder notes. Upon successful completion of this course, students will be able to:  more...

Outlook Expert Level ... send a mail message, schedule an appointment, and create contacts, tasks and notes. In this course, you will utilize some more advanced Outlook tools to make your job easier. You will modify the Outlook environment to suit your preferences, and personalize your mail messages. You will also assign tasks to others and track their progress, learn about ways to keep your messages and calendar  more...

HRCI Pre-Approved Talent Review and Succession Strategy Workshop ...tion options are also available. For more information, contact doris@successionconsultant. com or 214-906-3155. During the 2-day workshop, participants will... a Discuss talent review and succession concepts, terms, philosophies, tools and strategic decisions a Learn to measure and communicate the business value of talent management and succession planning to business leaders a  more...

BLS for Healthcare Providers Renewal Class BLS Healthcare Provider Renewal Class. You will learn 1 and 2 person resucer CPR for Adult, Child and Infant as well as choking relief for Adult, Child and Infant. You will also learn the use of the AED. Each student will practice on their own manikin and barrier mask in class. Our classes are fun and are in a relaxed environment. Linda Snyder is a Certified CPR instructor for the American Heart  more...

Heartsaver CPR Class This Heartsaver CPR class is for lay rescuers who may have a need to respond to an emergency in the workplace or for family members who want to be able to save their loved one should cardiac arrest occur. You will learn CPR and relief of choking for adults, children and infants and the use of an AED. Our classes are fun and taught in a relaxed environment. Each student will practice on their own  more...

Basic Life Support (BLS) for Healthcare Providers BLS for Healthcare Provider class in Plano. This class is for healthcare providers or any student going in the healthcare field. Each student will practice on their own manikin and mask during class. At the end of the class, students will receive their American Heart Association BLS for Healthcare Providers card that is good for 2 years. Short Notice accepted for this class. This course is  more...

Training in The New Regression Therapy FALL 2011 Trainings in Vancouver BC, Canada and Denver, Colorado, USA. 6 day intensive and experiential training with Board Certified Regression Therapist, Greg McHugh CCHt. The training can lead to certification and is based on the book, The New Regression Therapy. For more information go to http://www. newregressiontherapy. com or Contact Greg McHugh CCHt at 303 995 4276  more...

SowellEAC Basic Enterprise Architect Certification Program SowellEAC Basic Enterprise Architecture Certification Program The Principal Faculty Member and founder of this program is P. Kathie Sowell. Ms. Sowell is a well-known thought leader in the discipline of enterprise architecture, and is especially known for her practical, down-to-earth approach to the discipline. Ms. Sowell was the original creator and principal author of the Department of  more...

Powerful Presentations Training Seminar ...ction, articulation, pace and fluency, body language, eye contact, and gestures. - Determine audience attitudes and needs. - Overcome nervousness, anxiety, and any distracting mannerisms. - Use both common and high-tech media effectively within the presentation. - Implement persuasive communication techniques. - Project control and confidence during your presentation. - Plan and  more...

Negotiating Success ...ensure that communication training dollars are maximized. Contact us for more information about the Negotiating Success! training program or to discuss your organizationa ™s corporate training needs. For More Information Contact Bold New Directions at 1-800-501-1245 or www. boldnewdirections. com or via email at info@boldnewdirections. com to set up a Negotiating Success! training  more...

Creating Customer Loyalty ...ensure that communication training dollars are maximized. Contact us for more information about the Creating Customer Loyalty training program or to discuss your organizationa ™s corporate training needs. For More Information: Contact Bold New Directions at www. boldnewdirections. com or at 1-800-501-1245 or via email at info@boldnewdirections. com to set up a Creating Customer  more...

Situational Frontline Leadership ...g program is offered in a two or three day format. Please contact us to discuss how to tailor it to your organization. For More Information: Contact Bold New Directions at 1-800-501-1245 or at www. boldnewdirections. com or via email at info@boldnewdirections. com to set up a Situational Frontline Leadership training program or to discuss corporate training needs at your organization.  more...

Thriving In Times of Change ...ants apply new learning to specific workplace situations. Contact us for more information about Thriving in Times of Changea or to discuss your organizationa ™s interest in other training seminars. For More Information: Contact us at www. boldnewdirections. com or 1-800-501-1245 or via email at info@boldnewdirections. com to set up Thriving in Times of Change or other corporate  more...

Strategies to Reduce Medicare Billing Errors Strategies to Reduce Medicare Billing Errors - Shrinking reimbursement in today s medical practices makes staying on top of claim denials more critical than ever before. Medicare is typically one of the largest payers for most practices, and understanding the importance of managing and reducing or eliminating these denials is crucial to any medical practice. Denial management is one of the most  more...

Legal Issues in Construction Disputes-Three Key Questions Legal Issues in Construction Disputes - Over the last 20 years, the construction industry has changed significantly. Different delivery systems have developed making less relevant the traditional design-bid-build structure upon which most construction disputes have been decided. There has also been a substantial effort to use damage waivers and liability limits as a means of controlling runaway  more...

The Financial Consultant s Role on Your Construction Projects and Capital Investments The Financial Consultant's Role on Your Project Design Team - If you have a multimillion-dollar capital project involving design, engineering and construction and you want to make sure the project is delivered within your budget, you will want to attend this teleconference. Many companies start large construction projects and do not know what the estimated payback will be in terms of increased  more...

Internet Tax Research Internet Tax Research - Find out how to be the one your organization relies on. In our fast-paced accounting world, we re often asked to find information about state and federal tax issues sometimes at a moment s notice. Attend this teleconference and get the practical tips you need to be an effective Internet researcher. Get a firm grasp of how to research legislative history and case law.  more...

Current Lending Problems and Trends: Are You Ready for the FDIC Exam? Current Lending Problems and Trends: Are You Ready for the FDIC Exam? - This teleconference will provide you with information needed to spot potential trouble with a future FDIC exam before its too late. You will receive practical information to guide you on how to be prepared for an exam long before the examiners arrive.  more...

Risk Transfer Provisions: The Hidden Traps in Construction Agreements 5 Risk Transfer Issues in Contracting - Tucked away in today s construction agreements is a number of risk shifting provisions. All too often, one or more parties in a construction project do not appreciate the significance of these provisions. These provisions can effectively transfer millions of dollars of risk, and the party accepting that risk must properly understand the implications of these  more...

Conflicts of Interest: Identification and Waivers Conflicts of Interest: Identification and Waivers - Conflicts of interest pose enormous risks to lawyers and their firms, including disqualification, disgorgement of fees, loss of clients and even professional discipline. Dealing with conflicts of interest is therefore one of the most important - and complex - components of a law firm s risk management program.  more...

Collaboration in the Classroom: Implementing Effective Co-Teaching Arrangements Implementing Effective Co-Teaching Arrangements - Students with special needs are increasingly being served in general education classes and more and more educators are being asked to co-teach to meet those diverse needs. However, though co-teaching continues to be used as a service delivery option in the inclusive classroom, many educators report that they are unfamiliar with the strategies  more...

Risk Assessment: Identify, Prioritize and Quantify Risk Within Your Manufacturing Operations Root Cause Risk Assessment - Risk assessment is now becoming an integral part of doing business in the present-day complex industrial world. All new projects and process and manufacturing operations require that businesses and companies perform risk assessments to proactively identify potential inherent risks and take steps to mitigate these risks to acceptable levels (to protect workers and  more...

Planning for Renovation Projects Planning for Renovation Projects - As construction costs skyrocket, renovation of existing buildings become an attractive alternate. Besides cost savings, recycling buildings is becoming a green choice to facility development. The available national standards for renovation of existing buildings is peaking and solidifying the standard approach to existing building renovations. This  more...

A Practical Approach to Developing a Wellness Program A Practical Approach to Developing a Wellness Program - Wellness is a proven strategy for keeping employees healthy and controlling health costs. You will learn practical tips on how to develop a successful wellness program for your employees from one of the most experienced wellness professionals in the country. You will find out how you can develop your program so that employees participate and  more...

Tax Updates and Incentives of the Emergency Economic Stabilization Act Tax Updates and Incentives of the Emergency Economic Stabilization Act - This teleconference will explore the additions, modifications and extensions made by the Emergency Economic Stabilization Act of 2008 to the energy tax provisions of the Internal Revenue Code, and will analyze structures that may be employed to monetize or shift the tax credits and other attributes from the developer of  more...

Proactive Strategies to Reduce Your Workers' Compensation Premiums Proactive Strategies to Reduce Your Workers' Compensation Premiums - Workers Compensation, born of a Prussian social insurance scheme, has morphed into a complex medico-legal quagmire that serves neither the interests of the employee, nor the employer. However, by understanding that workers compensation is more than insurance, simple tools may be employed to reduce the likelihood of incurring  more...

What's New for LEED in 2009: The Overhaul of the U.S. Green Building Council LEED Program What's New for LEED in 2009 - This teleconference provides an update on the U.S. Green Building Council s newly refined green building performance rating and certification system. Nearly four years of technical research, reviews of many actual LEED certified projects and advisory activities by hundreds of technical experts have resulted in a major reworking of the well-known LEED green building  more...

Loan Participations: Agreement, Servicing, and Maintenance Loan Participations: Agreement Servicing and Maintenance - Recent adverse events in the United States financial markets such as the collapse of the subprime mortgage market and the attendant failures of several financial institutions small and large have increased the internal and external scrutiny of the financial assets in the portfolios of the remaining financial institutions. Particular  more...

The Manufacturing Deduction: What Is It and Who Qualifies? The Manufacturing Deduction: What Is It and Who Qualifies? - This teleconference provides a technical overview of the Section 199 deduction. Participants will review the various requirements of Section 199, as well as fact patterns/examples illustrating these requirements. Attendees will be able to understand the requirements for calculating the Section 199 deduction, including qualified  more...

Workplace Wellbeing: The Path to Enhanced Productivity Managing Workplace Health - Many Canadian companies are at the forefront of a growing global recognition that business productivity is both positively and negatively affected by workforce health. Whereas HR was previously focused on managing health care costs, attention is now increasingly directed towards managing health and wellness initiatives aimed at improving workforce health on a  more...

Creating and Maintaining a Domestic Partner Benefits Policy: New Laws and Recent Trends Creating a Domestic Partner Benefits Policy - Many employers offer benefits to the domestic partners of their employees. However, employers frequently struggle with various legal and administrative questions such as what benefits to offer, what type proof of domestic partnership should be requested, how to tax the benefits and if they are required to or prohibited from offering certain benefits.  more...