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From Online Training Directory
Certified eMarketing Associate Certification (CeMA)


...t of Labor Upon enrollment an certification examiner will contact you to help you prepare for the examination. A book purchase from Amazon may be necessary to prepare for this certification the cost of the book "e-marketing" is about $40.00. The CeMA Exams are taken at your convenience. Please allow one week for the eMA to process your request and have an online educational professional contact
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Brilliant Business Writing and Communication


This course helps business professionals write with confidence and precision while learning the principles of effective communication with their own writing coach.
What does a business letter say about your company? What does a memo say about you? Countless business professionals are not trained writers, yet they`re expected to write every day, producing letters, proposals, and e-mail messages
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How to Build And Maintain Rapport With Your Clients



...now about some common ground, a solid handshake, good eye contact and the list of rapport skills goes on. People today are more sophisticated in communications.
It takes higher level skills and knowledge to win your client over your competitors in sales, to calm down a customer who?s had a difficult situation. Pacing another person?s patterns is key to rapport.
It takes strengthening what you
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Essential Spanish
...ide your progress and offer individual support. They will contact you regularly by email to help with any problems.
The course is divided into five short acts, each containing a number of scenes in various authentic situations. Each scene contains a set of exercises with a short test to see how you are getting along. Each act deals with specific areas of everyday encounters: simple personal
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Write a Marketable Script in 10 Weeks with Final Draft (Latest Release)


Learn how to produce a "marketable" script bundled with award wining Final Draft Software
The purpose of this course is not just to produce a single script-although that will happen. The real purpose is to show you the structure of scripts and how to produce "marketable" scripts in a minimal amount of time. The instructor of this course is a seasoned scriptwriter who has a successful history of
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Write for Business with Companion CD
...ed States (Alaska, Hawaii) is extra. For more information contact * Write for Business, an award-winning business writing and communication resource for professionals in every business field, helps promote effective written and oral communication skills. The easy-to-follow format includes guidelines, models, checklists, and templates to help you save time drafting, revising, and proofreading.
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Working With Digital Pictures Level 2



...ocuments, e-mail, and wallpapers, and then they`ll create contact sheets and Web photo galleries.
This course was designed to give home and business users with basic digital imaging skills a closer look at what you can do with digital cameras and image editing software. To accomplish this, students will look at advanced camera features, lenses, automatic and creative controls, accessories, and
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What Inexperienced Homebuyers MUST Know Before They Buy a Home
... complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment.
What Inexperienced Homebuyers MUST Know Before They Buy a Home A Trump U Course Buying a home is exciting. For many, it?s an
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Tour Operator Certificate - Instructor Led
The Travel Agent Certificate provides comprehensive training necessary to become an effective tour operator. This includes instruction in the ground transporation, air reservations, tour products, sales and customer service and air fares.
The Tour Operator Certificate Program consists of seven individual courses (see course list below). Each course includes instruction, student-instructor
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Travel Agent Certificate Program - Instructor Led
The Travel Agent Certificate provides comprehensive training necessary to become an effective travel professional. This includes instruction in the Sabre Computer Reservation Systems, travel reservations, fares and tickets, leisure travel products, destination geography and travel sales and customer service.
The Travel Agent Certificate Program consists of twelve individual courses (see course
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Understand Real Estate Finance: How to Work the Numbers on any Residential Deal--Self-Directed
... complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. A Trump IACET Accredited Course.
Understand Real Estate Finance: How to Work the Numbers on any Residential
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The Entrepreneurship Certificate in Marketing Mastery Program
... complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. This is a certificate program where upon successful completion of the coursework, a signed certificate will be issued.
The
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The Trump Way to Wealth
... complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment.
The Trump Way to Wealth A Trump U Course The Trump Way to Wealth is an online series of seven downloadable audio classes?so
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Significantly Increase the Value of Any Property--Instructor-Led
... complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. A Trump IACET Accredited Course.
Significantly Increase the Value of Any Property--Instructor-Led A Trump IACET Accredited
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Sales Through Service Skills
...hem through the sales through service process: first contact, explore customer needs, match the needs, close the deal and take the extra step. It will also help to analyze what the customer wants and needs by combining active listening and effective questioning...so they can make a real difference to sales and customer loyalty. This course can be completed as quickly as you care to.
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QPR Suicide Triage Training
This American Psychological Association approved course provides an introduction to suicide risk detection, suicide risk assessment and suicide risk management from a medical and psychological.This course can be completed sooner or later than the published 1 week completion date. Student has 1 year access to this course.
QPR Suicide Triage Training This American Psychological Association course
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Phlebotomy Technician Career Training
...hips are not part of the online program. For more details contact the Continuing Education program.
Phlebotomy Technician Career Training This comprehensive course provides instruction in the skills needed for the proper collection of blood and other specimens used for diagnostic testing. Emphasis is placed on ethics, legalities, medical terminology, safety and universal precautions, health
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Outlook 98 Level 1



This course introduces students to the basic features of Microsoft Outlook 98 by working through a series of exercises and scenarios that will instruct them in the functions of numerous buttons, menus, and folders. Students will also learn how to customize Outlook as their desktop Personal Information Manager (PIM).
This course introduces students to the basic features of Microsoft Outlook 98,
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Outlook 2007 Level 1
...n management system.
It examines how to add and organize contact information and how to manage time with the Calendar. Specifically, students will learn about adding new contacts, modifying contact records, and saving and modifying Electronic Business Cards. They?ll also learn to schedule appointments, create recurring events, mark items as private, add tasks in the new To-Do Bar, update the
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Negotiate to Win
... complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. This is a certificate program where upon successful completion of the coursework, a signed certificate will be issued.
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Negotiate Profitable Real Estate Deals--Instructor-Led
... complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment.A Trump IACET Accredited Course.
Negotiate Profitable Real Estate Deals--Instructor-Led A Trump IACET Accredited Course This
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Negotiate Profitable Real Estate Deals--Self-Directed
... complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. A Trump IACET Accredited Course.
Negotiate Profitable Real Estate Deals--Self-Directed A Trump IACET Accredited Course This
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Maximize Profits by Managing Real Estate like an Entrepreneur--Instructor-Led
... complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment.
Maximize Profits by Managing Real Estate like an Entrepreneur--Instructor-Led A Trump U Course In this course you will learn
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Legal Nurse Consulting Certificate Program


...ican College of Legal Nurse Consulting. This course is 90 contact hours of study.
INTRODUCTION: Welcome to the Legal Nurse Consulting Certificate Program. College You have made a wise decision to pursue study and acquire the knowledge and skills needed to practice legal nurse consulting. This area of specialty practice is growing all the time and many nurses are using their skills to practice
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Lotus Notes 5.0 Level 2



This course introduces students to advanced features of Lotus Notes 5.0. They will work with many Lotus Notes features used in customizing e-mail messages and accessing database material.
This course enhances a student's basic understanding of Lotus Notes 5.0 by introducing them to the advanced features of Lotus Notes 5.0.
Students will work with many Lotus Notes features used in customizing
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Leadership Assessment Profile
... complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment.
Leadership Assessment Profile A Trump U Course This Leadership Assessment Profile from Trump University Personal Assessments
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Keep Them Coming Back: Customer Retention Strategies That Work--Instructor-Led
... complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment.
Keep Them Coming Back--Instructor-Led A Trump U Course This course is about using marketing to unlock your business`s
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Keep Them Coming Back: Customer Retention Strategies That Work--Self-Directed
... complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment.
Keep Them Coming Back --Self-Directed A Trump U Course This course is about using marketing to unlock your business`s
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Introduction to K-12 Online Teaching
...contact-hour, one-week online course that is teacher-facilitated, which is a level of student-instructor interaction between a totally self-paced course and one that is instructor-led. It means you can go through the course at your own pace but an instructor is available to help whenever you need it along the way.
Intro to K-12 Online Teaching is designed to give you an understanding of
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How to Locate the Very Best Funding Sources for Your Organization


A self-paced course that teaches you how to effectively locate grants for your organization.
This self-paced course gives you the tools to quickly and effectively find the very best funding sources for your organization. The author of this course allows email contact on a limited basis. This is a self-directed course. The author however will respond to any questions you may have as long as they
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How to Critically Evaluate Your Business Plan
... complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment.
How to Critically Evaluate Your Business Plan A Trump U Course In How to Critically Evaluate Your Business Plan you will
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IATA Dangerous Goods
... need of an up-to-date version of the regulations you may contact the course administrator after you have registered to order a copy separately. The cost of the manual is $160. Who Should Take This Course Dangerous Goods training applies to any individual who; Loads, unloads, or handles dangerous goods; Marks, labels, or otherwise prepares containers or packagings for transportation of
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Hotel Certificate Program - Instructor Led
The Hotel Certificate Program provides comprehensive training necessary to become an effective travel professional in a hotel. This includes instruction in hotle products, sales and customer service and ground transportation.
The Hotel Certificate Program consists of four individual courses (see course list below). Each course includes instruction, student-instructor interacation through email
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Find and Purchase Income Producing Properties--Instructor-Led
... complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. This is a certificate program where upon successful completion of the coursework, a signed certificate will be issued. A
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Find and Purchase Income Producing Properties--Self-Directed
... complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. A Trump IACET Accredited Course.
Find and Purchase Income Producing Properties--Self-Directed A Trump IACET Accredited
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Front Desk Agent- Instructor Led
...ont desk agent multi tasks and trouble shoots each client contact.
FAQ How long will it take me to complete the course? Each course will take you between 15 - 20 hours a piece to complete. All courses are completely internet delivered and allow you to study at your own pace but must be completed within one year of the date you begin. The average student takes three to four months to complete
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Expert Certificate Course in Medical Transcription with Work Placement Program
...hen this grade has been achieved, we will put students in contact with participating MT companies, who have waived their usual two-year work experience requirement.
Students then test with companies that have openings. WPP Benefits Summary Helps qualified grads find jobs sooner Qualified students can test for job placement with our participating MT companies upon graduation Eliminates
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Entrepreneur Assessment Profile
... complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment.
Entrepreneur Assessment Profile A Trump U Course This Entrepreneur Assessment Profile from Trump University Personal
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Entry and Exit Strategies for Savvy Real Estate Investors--Instructor-Led
... complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. A Trump IACET Accredited Course.
Entry and Exit Strategies for Savvy Real Estate Investors--Instructor-Led A Trump IACET
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Entry and Exit Strategies for Savvy Real Estate Investors--Self-Directed
... complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. A Trump IACET Accredited Course.
Entry and Exit Strategies for Savvy Real Estate Investors--Self-Directed A Trump IACET
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Design a Winning Business Based on Your Idea--Instructor-Led
... complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment.
Design a Winning Business--Instructor-Led A Trump U Course This course focuses on refining a business concept and laying the
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Design a Winning Business Based on Your Idea--Self-Directed
... complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment.
Design a Winning Business--Self-Directed A Trump U Course This course focuses on refining a business concept and laying the
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Cruise Line Certificate Program - Instructor Led
The Cruise Line Certificate program provides comprehensive training necessary to work for a cruise line. This includes instruction in cruise product, air reservations and customer service.
The Cruise Line Certificate Program consists of six individual courses (see course list below). Each course includes instruction, student-instructor interacation through email and message boards, assigments and
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Career Assessment Profile
... complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment.
Career Assessment Profile A Donald Trump Course- This Career Assessment Profile from Trump University Personal Assessments
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Car Rental Certificate Program - Instructor Led
The Car Rental Certificate provides comprehensive training necessary to work for a car rental agency. This includes instruction in the Sabre Computer Reservation Systems, travel reservations ad ground transportation.
FULL DESCRIPTION The Car Rental Certificate Program consists of four individual courses (see course list below). Each course includes instruction, student-instructor interacation
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Build a Powerful Marketing Strategy--Instructor-Led
... complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. This is a certificate program where upon successful completion of the coursework, a signed certificate will be issued.
Build
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Build a Powerful Marketing Strategy--Self-Directed
... complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment.
Build a Powerful Marketing Strategy--Self-Directed A Trump U Course Imagine trying to sell footballs to nursing home
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Build a Powerful Branding Strategy--Instructor-Led
... complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment.
Build a Powerful Branding Strategy--Instructor-Led A Donald Trump Course- In this course, you`ll learn how to build and
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Build a Powerful Branding Strategy--Self-Directed
... complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment.
Build a Powerful Branding Strategy--Self-Directed A Trump U Course In this course, you`ll learn how to build and maintain
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Airline Certificate Program - Instructor Led
The Airline Certificate provides comprehensive training necessary to work for an airline. This includes instruction in the Sabre Computer Reservation Systems, travel reservations and fares and tickets.
The Airline Certificate Program consists of six individual courses (see course list below). Each course includes instruction, student-instructor interacation through email and message boards,
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Adobe RoboHelp Workshop
... version of this resource. Before you purchase this item, contact your instructor on how to get a copy of the PDF or help file. Webber, Granor. Is the Help Helpful?: How to Create Online Help That Meets Your Users' Needs. Hentzenwerke ISBN 1930919603. There will be reading quizzes on the chapters of this book. Educational Discounts When you sign up for this class, you may become eligible to
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Advanced Certificate in Technical Writing
...se course textbook and have available for start of class. Contact Course Administrator (CA) requesting criteria and information regarding proposed course of study. Student compiles course of study and creates a proposal submitted to CA based on criteria, goals and objectives. Proposal accepted or student asked to modify. Student engages in course of study. Phase 2 Mid-point conference with CA
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Accelerate your Business Growth--Instructor-Led
... complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment.
Accelerate your Business Growth--Instructor-Led A Trump U Course This course will guide you through the process of
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Accelerate your Business Growth--Self-Directed
... complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment.
Accelerate your Business Growth--Self-Directed A Trump U Course This course will guide you through the process of developing
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Job-Seekers Workshop: 10 steps to a new beginning
Welcome to our Employment Strategies Workshop The Employment Strategies Workshop begins with determining career requirements with a helpful worksheet, then explains how to find potential employers using the Net, networking and the direct approach; shows how to develop, personalize and target a resume (includes samples), write an effective cover letter (includes samples); talks about the best ways
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Basics of Effective Selling



..., and provides worksheets and checklists to take you from contact list through sales call and on to follow-up and referrals. There are tools for identifying the features and benefits of your product and service, doing a competitive analysis, and preparing your sales presentation. There are also practical tips on dealing with customers, handling objections, and using customer feedback to improve
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From 123-CBT Computer Based Training
Gaining Access to Key Personnel at Your Target Accounts
In this course, you'll learn about the second major component of the territorial account sales approach: communication. You'll start by learning about coaching relationships. A vital part of your sales effectiveness depends on finding a key contact in each target account that can become your internal coach for the sales process. Then, you'll learn about gaining access to the right level at your
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Gaining Access to Key Personnel at Your Target Accounts
Prepare for Success
The success of any executive-level sale is founded on the preparation that is completed before contact is made. Identifying what is likely to be required, and having that planned or in place in advance of the sale, are marks of a true professional. Based on practical methods and techniques, this course takes you through the initial stage of an executive-level sale, and shows how best to prepare
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Initiating Outbound Sales Calls
...il and call screeners and for making a successful initial contact with a customer. You will also learn the four profile types and strategies for creating account profiles. In this course, you will learn how to assess a sales opportunity, the four factors used to qualify an outbound sales opportunity, and strategies for qualifying a sales opportunity. The course also addresses strategies for
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The Contact Center and the Technical Support Agent
In the last few years, organizations have realized that it is easier to generate revenue from an existing customer base than to find new customers. Retaining customers has become paramount, and technical support has become a valuable resource. Driven by Customer Relationship Management (CRM) principles, this course explains how the role of the technical support agent (TSA) has changed as
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Technical Support Essentials
...lass technical service and support unless they understand contact center technology. They also need to understand the various elements and stages of a call--and what to do with the information gained. This course explains contact center technology and TSA activities. It covers the technology that links the TSA to the customer and to the resources needed to assist the customer. It also provides
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Improving Your Cross-cultural Communications
...contact some new clients based over 3,000 miles away. You've never spoken with them before and you're not sure what response you'll get. This is a familiar situation that is played out daily in many organizations around the world. How many times have you found yourself in this situation?Thankfully, there are things you can do to improve your cross-cultural communications and ensure that your
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Exchange 2000 Server--Part 3 Administering

...or a user. Identify the issues to consider when creating contacts in Windows 2000. Sequence the steps involved in creating distribution lists. Identify the issues to consider when using System Manager in Exchange 2000 Server. Identify the property settings available for the organization object. Identify the features of top-level containers. Identify the features of address lists. Create
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Outlook 2000 Proficient User

...anization, schedule appointments and meetings, maintain a contact list, and organize their activities with tasks, notes, and journal entries.
L earn To:
Arrange meetings and contacts.
Record tasks, journal and notes entries.
Integrate and customize Outlook 2000.
C ontent Emphasis
Skills-Based
A udience
This course is intended for end users using Microsoft Outlook
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Lotus Notes 6 New Features of IBM Lotus Notes 6

...s. Special focus is placed on Welcome Pages, Calendar and Contact management, and additional functionality with Mail Rules, Signatures, and Attachments. Learn To To identify new features of the Logon and Logout boxes in Lotus Notes 6. To identify parts of the Lotus Notes 6 interface. To identify options for
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Strategic Sales Gaining Access to the Executives

...tion about your prospect's needs, and prepare yourself to contact an executive. You will also learn how to initiate contact with your executive prospect and get past the gatekeepers in order to talk directly with the executive. Finally, you will learn to work through the various stages of customer need: buyer unawareness, buyer realization, and buyer action. Learn To: Identify the
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Outlook XP Proficient User

...ch requires using e-mail for one-to-one, as well as group contacts as well as for arranging meetings and appointments through Microsoft Outlook. Outlook Proficient User requires a higher level of skill as it presupposes some familiarity with the software. Learners taking Microsoft Outlook 2002 Proficient User should have completed the Microsoft Outlook 2002 Fundamentals course (74070).
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Business Travel Safety Domestic Travel

...itinerary. Identify who you should contact before traveling. Identify the documents you should bring on your business trip. Identify the type of clothing you should pack for your business trip. Simulation Overview: In this simulation, you are a Sales Manager at Icon International. Walter Jenkins, a new
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Works 2003 Introduction

The Works 2003 - Introduction course gives an overview of some of the features of Works 2003. It begins by introducing the new interface and then demonstrates how Works 2003 excels as a central location for many types of projects and tasks. Learn To Identify features of the Home page. Identify features of the Tasks page.
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Outlook 2003 Fundamentals

... To send an instant message from a contact. To identify options for responding to messages. To identify options in the Ways to Organize pane. To identify message field options. To sort a message folder using the Sort dialog box. Audience The target audience
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Outlook 2003 Proficient User

... To identify options in the Contact window. To identify options in the Task window. To identify options for responding to an assigned task. To identify options in the Appointment window. To identify options in the Calendar Options dialog box.
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Organizational Crisis Mgmt Anticipating Planning for Crises

...g crisis control centers, information services, people to contact, and signal detection mechanisms. The course concludes with coverage of simulations as a means of planning, essential templates, and planning for communications. Learn To To define organizational crisis. To identify types of crisis situations.
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Lotus Notes 6 New Features of IBM Lotus Notes 6

...s. Special focus is placed on Welcome Pages, Calendar and Contact management, and additional functionality with Mail Rules, Signatures, and Attachments. Learn To To identify new features of the Logon and Logout boxes in Lotus Notes 6. To identify parts of the Lotus Notes 6 interface. To identify options for
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MS Office 2003 New Features for Office Users

...Outlook. Identify new features of Contacts in Outlook. Identify new advanced features of Outlook. Identify features of Business Contact Manager. Identify Business Contact Manager components of the Outlook New list. Identify new features of Mail in Outlook.
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From HAZMAT Plans & Programs, Inc
Spanish - Fire Protection

...he construction site worker. For more information, please contact your local fire department and consult your fire safety and security maintenance supervisor.
LEARNING OBJECTIVES:
- Understand the requirements of 29 CFR 1926. 150 Subpart F
- Recognize different types of fires and fire extinguishers
- Understand fire related injuries and their immediate remedies
- Understand systems
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From Compliance Solutions
DOT Hazmat Transportation Online
...nk about it, making sure that every person that comes in
contact with a hazmat shipment, has a real
possibility of making a mistake and jeopardizing the shipment. In order to be
compliant, you must also train your your warehouse personnel who pack, ship or placard the shipments, as well as their managers and supervisors. If an employee does
not understand the regulations and makes a simple
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Spanish 8-Hour HAZWOPER Training-Online
The 8-Hour HAZWOPER Annual Refresher
Seminar-Spanish provides OSHA required annual refresher training for
employees who have completed the initial 24 or 40-Hour HAZWOPER course. Mandated
training can be found in 29
CFR1910.120. Workers attending this course will cover changes in related
regulations, several class safety activities, a mock dress-out, health and
safety procedures, and
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From 6P International, LLC
Spanish - Fire Protection
CATEGORY:
Construction
COURSE DESCRIPTION:
This course has been designed to deliver firsthand information about fires and fire protection measures. After completing this course, you will be able to identify different types of fires and how safety measures can be taken to avoid a disastrous situation. We will also discuss the different types of fire extinguishers in use and discover how
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Fire Protection
This course has been designed to deliver firsthand information about fires and fire protection measures. After completing this course, you will be able to identify different types of fires and how safety measures can be taken to avoid a disastrous situation. We will also discuss the different types of fire extinguishers in use and discover how careful planning and precautionary measures can be
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Demolition
This course is designed for demolition contractors. Topics include preparatory operations, engineering survey, utility location, medical services & first aid, police & fire contact, fire prevention & protection, special structures, concrete structures, safe blasting procedures, transportation of explosives, storage of explosives, and procedures after blasting. This course covers the topics
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California-OSHA Fire Protection
This course has been designed to deliver firsthand information about fires and fire protection measures. After completing this course, you will be able to identify different types of fires and how safety measures can be taken to avoid a disastrous situation. We will also discuss the different types of fire extinguishers in use and discover how careful planning and precautionary measures can be
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From Healing Art Forms Institute
Animal Communication Healing Accredited Program


Animal Communication/ Healing Accedited Program
This program will certify you to be and practice Animal Communication/ Healing work on your clients, friends, and family members! You will learn the basics of working with animals, attunments, and guided audio session. This course does include the Spiritual Animal Healer Program and the Animal Path Healing It is a comprehensive course to get you
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From EMS Consulting Group, Inc.
Lean Manufacturing Certification Online




... our classroom version, students will have the ability to contact the instructor with questions, requests for feedback on ideas and case exercises, and advice on projects. Students will also be able to contact each other with questions/ ideas via an online forum. The program is self-paced and up to 6 months are allotted to complete it; students will have access to the program for 1 year.
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Kanban Pull Systems and Inventory Management Online




Our self-paced online Kanban and Pull Systems training program covers all of the topics our classroom version covers. The program will equip students with a detailed understanding of kanban systems, types of pull systems, and inventory management. The format includes audio-visual presentation, templates, case studies, and a final quiz. And, like our classroom version, students will have the
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Continuous Flow Manufacturing Cells Online



Our self-paced online Continuous Flow Manufacturing Cells training program covers all of the topics our classroom version covers. The program will teach students how to design manufacturing cells with continuous or FIFO flow. The format includes audio-visual presentation, templates, case studies, and a final quiz. And, like our classroom version, students will have the ability to contact the
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Kaizen Events



Our self-paced online Kaizen Events training program covers all of the topics our classroom version covers including planning and facilitating events. The format includes audio-visual presentation, templates, case studies, and a final quiz. And, like our classroom version, students will have the ability to contact the instructor with questions, feedback on case exercises, and requests for
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5S, 7 Wastes, and Standardized Work Training Online



Our self-paced online 5S, 7 Wastes, and Standardized Work training program covers all of the topics our classroom version covers. Students will have a working knowledge of the 7 Wastes of Lean Manufacturing, Standardized Work Design, and the 5S Visual Workplace. The format includes audio-visual presentation, templates, and a final quiz. And, like our classroom version, students will have the
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Total Productive Maintenance and Quick Changeover



Our self-paced online TPM and Quick Changeover training program covers all of the topics our classroom version covers. It will give students a working knowledge of TPM, Autonomous Maintenance, OEE, and the SMED System for quick changeover. The format includes audio-visual presentation, templates, and a final quiz. And, like our classroom version, students will have the ability to contact the
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Value Stream Mapping Online



Our self-paced online value stream mapping program covers all of the topics our classroom version covers. The format includes audio-visual presentation, case studies, and a final quiz. And, just as our classroom version does, students will have the ability to contact the instructor with questions, requests for feedback on ideas and case exercises. Students will also be able to contact each
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Team Problem Solving and Mistake Proofing



Our self-paced online Team Problem Solving and Mistake Proofing (Poka Yoke) training program covers all of the topics our classroom version covers. The format includes audio-visual presentation, templates, and a final quiz. And, just as our classroom version does, students will have the ability to contact the instructor with questions and requests for feedback on ideas. Students will also be able
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From Serebra Learning Corporation
Preparing for the Executive-level Sale Simulation
...ny for their direct marketing efforts. You talk with your contact in marketing and find out that the company is hesitant to outsource their fulfillment function. Because they place such a high emphasis on customer service and fast turnaround times, they want to keep hands-on control of the operation. They are being very cautious as they look for a solution. Using the three roles of the
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Working with Your Customer s Key Players
...vital part of your sales effectiveness depends on finding contacts at target accounts that can become part of an internal "network of coaches" for the sales process. Then, you'll learn about gaining access to senior-level management and dealing with "gatekeepers." By effectively communicating with the right people in your accounts, you'll help to ensure positive sales results Individuals
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Gaining Access to Key Personnel at Your Target Accounts
...part of your sales effectiveness depends on finding a key contact in each target account that can become your internal coach for the sales process. Then, you'll learn about gaining access to the right level at your target account and dealing with "gatekeepers." By effectively communicating with the right people, you'll help to ensure positive sales results. Individuals responsible for sales,
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Territorial Account Sales Skills Simulation
...n this company and then request a research meeting with a contact there. Then you will try to develop this contact into a coach in the hopes of enlisting her help in getting past a gatekeeper to gain access to your target account's decision maker. If you gain access to the decision maker, you will need to emphasize your company s business fit with Wine Cellar of California, and then attempt to
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Preparing for Outbound Sales Calls
The most successful outbound sales calls begin long before the salesperson places the call. Successful inside selling is all about planning and being prepared. Being prepared means knowing what to expect from your customer and planning your responses. In this course, you will learn about the common perceptions customers have of salespeople. You will also learn the three premises of the inside
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Initiating Outbound Sales Calls
...il and call screeners and for making a successful initial contact with a customer. You will also learn the four profile types and strategies for creating account profiles. In this course, you will learn how to assess a sales opportunity, the four factors used to qualify an outbound sales opportunity, and strategies for qualifying a sales opportunity. The course also addresses strategies for
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Preparing for Inbound Sales Calls
Do you think selling means waiting for the phone to ring? A successful inside sales agent begins planning long before the customer calls. Successful inside selling is all about being prepared, and that means thinking ahead on customer inquiries and responses you will give. This course identifies the common perceptions that customers have of salespeople. In the course, you will learn the three
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Inside Sales Skills Simulation
... offering. In this simulation, your boss has asked you to contact a potential new customer. This new lead, a network television station known as TV-22, is a perfect candidate for Muscle-Bound's corporate wellness program, and your job is to convince them of such by utilizing the inside sales approach. This simulation is based on the SkillSoft Series, "Inside Sales Skills" and has links to the
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Call Center Structures Customer Relationships
This course defines the long-term value of a customer and illustrates how CRM (Customer Relationship Management) principles are applied to recognize, prize and respond preferentially to high-value customers. Agents who need an understanding of the fundamental structures and relationships in the call center profession.
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Introducing Contact Centers Contact Center Essentials
This course introduces the functions of customer contact centers and the roles of customer service representatives (CSRs) to provide exemplary customer service. Professionals who want to provide best-in-class customer service for clients by effectively using telephone, fax and Internet technologies
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Introducing Contact Centers CSR Success Criteria
This course describes the essential skills and qualities that will ensure successful customer service operations. Professionals who want to provide best-in-class customer service for clients by effectively using telephone, fax and Internet technologies
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Introducing Contact Centers Customer Response Etiquette
This course introduces the functions of customer contact centers and the roles of customer service representatives (CSRs) to provide exemplary customer service. Professionals who want to provide best-in-class customer service for clients by effectively using telephone, fax and Internet technologies
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Handling Contacts Professionally Maximize Call Performance 2
This course discusses several methods that learners can employ to ensure that the customer contact is a positive experience. Professionals who want to provide best-in-class customer service for clients by effectively using telephone, fax and Internet technologies
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The Contact Center and Technical Support Agent
...e first lesson examines the characteristics of the modern contact center as a customer-centric model. The second lesson explains how the customer-centric focus affects the TSA's role in the contact center and examines the TSA profession. The third lesson discusses the attributes and skills a TSA needs for success in the modern contact center. Technical support agents seeking to acquire new
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Technical Support Essentials
...lass technical service and support unless they understand contact center technology. They also need to understand the various elements and stages of a call--and what to do with the information gained. This course explains contact center technology and TSA activities. It covers the technology that links the TSA to the customer and to the resources needed to assist the customer. It also provides
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Assessing Customer Behavior
In the modern customer-centric business model, dealing with all customers in a positive and efficient manner is paramount. But this goal can become daunting to a TSA who has not developed the ability to identify various behavior types and apply appropriate techniques to deal with them in a way that builds a positive relationship between the customer and the company. This course instructs agents in
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Technical Support Agent Survival Skills
Coping with stress is an everyday issue for the Technical Support Agent (TSA). The focus of this course is specifically directed to the situations that TSAs encounter. The course will help the TSA avoid burnout and manage job responsibilities by identifying the causes of stress, prevention methods, and time management skills. Technical Support Agents seeking to acquire new skills or improve the
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Technical Support Agent Skills Simulation
Having evolved far beyond the "break-fix" model, today's technical support centers are staffed with TSA professionals who must add to their technical repertoire a high standard of customer-relations management, sales skills, and keen problem-solving ability. To test these skills, you will assume the role of a Level-1 TSA for Masterson Tool and Equipment. Through its catalog and web site, Masterson
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Essentials of External Consulting
You may already have a reputation as something of an area specialist or problem solver. You may have a number of years of general management experience, or you may have recently acquired a management qualification. Perhaps you've now been asked to deploy your knowledge in an external consulting role. What do external consultants really do? Although they may work in a variety of disciplines,
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The Call Center Industry
When people pick up a phone and hear someone greeting them from the XYZ Company, they put little thought into the people, process, or technology behind the phone call. To them, the person on the phone is just a voice on the other end of the line. This course will examine all of the aspects of a call center. In order to facilitate this examination, this course has been broken down into three parts:
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Improving Your Cross-cultural Communications
...contact some new clients based over 3,000 miles away. You've never spoken with them before and you're not sure what response you'll get. This is a familiar situation that is played out daily in many organizations around the world. How many times have you found yourself in this situation? Thankfully, there are things you can do to improve your cross-cultural communications and ensure that your
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Coach with Confidence Simulation
...imply following written specifications, you keep in close contact with the marketing managers and occasionally speak directly to focus group participants to clarify vague and subjective requests. You even interact with production engineers to ensure that the integrity of the product can be maintained when produced in large quantities. As a result of your extra effort, the products you are
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Harassment in the Workplace
Harassment in the workplace is not confined to sexual harassment. Harassment can be based on all protected characteristics, including race, color, national origin, religion, age, and disability. Depending on state law and other circumstances, additional characteristics such as sexual orientation and marital status may also be protected. An effective harassment prevention training program must
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Application Design Enhancements
To provide information on the new application design features available in Designer 6 Lotus Domino R5 application developers
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Exchange Server 2003 Recipients User Objects Groups and Address Lists
To demonstrate how to work with recipient policies, users and groups, and contacts and address lists Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Exchange Server 2003; learners preparing for MCSA certification exams
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Cisco Voice over IP Integrated Applications
To distinguish between the Cisco Voice over IP (VoIP) applications that can be integrated into a Cisco IP telephony solution IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)
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Workplace Hazardous Materials Information System
The Hazardous Products Act and its regulations are administered by the Government of Canada Department of Health, commonly referred to as Health Canada. Supplier labelling and MSDS requirements are set out under the Hazardous Products Act and associated Controlled Products Regulations. This one-hour course covers information required through coordinated federal, provincial and territorial
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Food Safety and Handling
Each year, bacteria in food cause millions of illnesses in the US. According to the Food and Drug Administration, between 2 and 3 of all foodborne illnesses result in secondary long-term illnesses. Some strains of E. coli can cause kidney failure in infants, and salmonella can lead to reactive arthritis and serious infections. In addition to the risks from badly prepared or handled food, there is
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Hazard Communication
This one-hour course will acquaint you with the precautions that both you and your employer must take in order to safely use, handle, and dispose of hazardous chemicals in the workplace. The content in this course is designed to comply with the intent of the applicable regulatory requirements. identify the routes of chemical entry into the body define various categories of chemical hazards
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Storm Water Pollution Prevention
... of storm water pollution and keeping them from coming in contact with runoff is the best and most economical way to protect the quality of the nation's waters. The content in this course is designed to comply with the intent of the applicable regulatory requirements. describe common storm water pollutants identify categories covered under National Pollutant Discharge Elimination discuss
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Introducing Outlook 2002
To provide an overview of the basic communication capabilities and organization features of Outlook 2002 Anyone wishing to gain a basic understanding of Microsoft Outlook 2002, candidates for MOUS certification, and end-users seeking competence in the use of Microsoft Outlook 2002
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Business Contact Manager with Outlook 2007
...Contact Manager helps to save time and improve sales and marketing to ensure excellent customer service by providing customer and contact management in one central location. It allows you to easily manage all your contacts, customer information, and opportunities in one location making it easier to find and manage. It also allows you to create marketing campaigns and send them to prospective
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Using Task Lists Contact Lists and Notes in Outlook 2003
To demonstrate how to use task lists, contact lists, and notes in Outlook 2003 Personnel at all levels of the enterprise; end-users seeking competency in the use of Microsoft Outlook 2003; end-users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003; end-users seeking basic IT certification, such as ECDL, ICDL, IC3, or an equivalent
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Microsoft Office 2003 New Features for Outlook Users
To describe new features of Microsoft Office Outlook 2003 Personnel at all levels of the enterprise, and end users
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Outlook 2003 and Business Contact Manager
To demonstrate how to use Outlook 2003 with Business Contact Manager Personnel at all levels of the enterprise; end users seeking competency in the advanced functionality of Microsoft Outlook 2003; end users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003
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Microsoft Office 2000 - Beginning Outlook
To describe how to use Outlook 2000 in the integration of desktop applications and to show how Outlook 2000 can be used in most organizational and communications tasks Anyone wishing to gain an understanding of Microsoft Outlook 2000, candidates for Microsoft Office Specialist certification, and end-users seeking competence and proficiency in the use of Microsoft Outlook 2000
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Lotus Notes 6 End User Personalizing Notes 6 Features
To introduce the learner to the options available for personalizing Notes 6 Mail features Anyone wishing to use Lotus Notes 6; end users wishing to work with the Notes client, Notes Mail, and iNotes
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Managing Mail Instant Messaging and Contacts in Lotus Notes 7
To customize mail settings, communicate using instant messaging, and save contact details Individuals using, or planning to use, Lotus Notes Version 7 for messaging, communication, information services, and collaboration
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Microsoft Outlook 98 Advanced


The Microsoft Outlook 98 Advanced course introduces you to additional features of Outlook, which are not covered in the Basic course, and which will help to enhance and broaden your information management skills. As you work through each unit in the course, you will learn how to work with a directory of contacts; create tasks on an electronic to-do list; track activities, times, and ideas in an
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Microsoft Outlook 2000 Basic
This course introduces the basic features of Microsoft Outlook 2000 to familiarize the user with the Outlook environment. It contains information for users to utilize e-mail, manage tasks, and maintain contact information. Designed to teach basic features of Microsoft Outlook 2000.
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ECDL ICDL 4 Module 7 Information and Communication - Outlook 2003 E-mail
...contacts in Outlook 2003. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in the use of web browsing and e-mail applications; end users wanting to attain competency in using Microsoft Internet Explorer 6 and Microsoft Outlook 2003; end users wanting to attain ECDL or
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Customer Service : Preparing for Customer Contact


In today's volatile business environment organisations recognise that customer service is the key differentiator that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course will help you
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Phone Skills : Preparing for a Call


In today's world the phone dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. Leaving a good impression is as important as making initial contact. This course covers the tactics you can use to steer a call to the conclusion you've planned. It also shows you how important it is to keep your
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Phone Skills : Ending a Call and Following Up


In today's world the phone dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. Leaving a good impression is as important as making initial contact. This course covers the tactics you can use to steer a call to the conclusion you've planned. It also shows you how important it is to keep your
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Customer Service : CARE for your Customers


In today's volatile business environment organisations recognise that customer service is the key differentiator that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course introduces the
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Caring For Your Customers


... either face-to-face or on the phone, you're the point of contact between customers and the organisation! It's your approach to customers that ensures, or denies, their satisfaction and determines whether they come back. The quality of service you provide to your internal customers, like your colleagues or people in other teams, departments etc, is equally important. This course involves
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Royce Hotel Case Study 1: Understanding the Business


Operations planning and Operations Management has never been more sophisticated, nor more demanding. The pressure to improve quality; the need to manage materials and people more cost effectively; the drive to manage capacity more flexibly; and develop control systems which highlight problems while there's still time to do something about them, conspire to make the role of Operations Manager one
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Microsoft Outlook 97 - Part 1
This course is the first of a two part series which will cover the skills necessary for the Expert User certification exam. The unique Skill Builder instruction uses simulation, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a
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Microsoft Outlook 97 - Part 2
This course is the second of a two part series which will cover the skills necessary for the Expert User certification exam. The unique Skill Builder instruction uses simulation, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a
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Microsoft Outlook 98 Expert User
This course is intended for end users who are looking to use the advanced features of Microsoft Outlook 98. This course is the second part of a two part series that will prepare individuals for the Microsoft Outlook 98 Expert User certification exam.
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Microsoft Outlook 2000 Proficient User
This course prepares IT Professionals to send messages to people inside and outside their organization, schedule appointments and meetings, maintain a contact list, and organize their activities with tasks, notes, and journal entries.
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COBOL Basic File Processing
TA COBOL product recall application will be created that accepts input from a sequential sales file and an index customer file, then generates a sorted customer contact file. This course is based on ANSI X3.23-1974 and ANSI X3.23-1985 COBOL standards. This course is designed for individuals with some prior programming experience who require an introduction to, or to be reacquainted with, the
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COBOL Complex File Processing
...st application accepts input from two files, the Customer Contact file and the Warranty file. The data is checked for the latest contact information and a master contact log file is generated. The second application merges the master contact file with the old contact log file to create a new master contact log file. This course is based on ANSI X3.23-1974 and ANSI X3.23-1985 COBOL standards. It
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Strategic Sales - Gaining Access to the Executives
In Strategic Selling - Gaining Access to the Executive you will learn how to understand an executive's goals and priorities gather information about your prospect's needs and prepare yourself to contact an executive. You will also learn how to initiate contact with your executive prospect and get past the gatekeepers in order to talk directly with the executive. Finally you will learn to
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Organizational Crisis Management - Planning for Crises
This course defines and examines what is meant by Organizational Crisis Management noting the special need for crisis management in todaya s world. The vital importance to an organization of having a crisis management plan in place is emphasized. The course then covers planning for crises for example how to assess your organization's level of preparation and how to forecast potential crisis
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Microsoft Outlook 2002 Proficient User


This course teaches common utilities within Outlook 2002 and will enable the learner to become proficient in using Outlook. The course covers the advanced skills of scheduling meetings, Tasks, and working with Outlook Journal and Notes.
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Lotus Notes 6 - New Features of IBM Lotus Notes
This course assumes some background knowledge of Lotus Notes 4 or 5 and it focuses on teaching the new features and enhancements to Lotus Notes in the new Version 6. It covers the new Lotus Notes 6 Interface new features of Bookmarks and Messaging as well as document and replication functionalities and enhancements. Lotus Notes Help has been greatly enhanced in this release so learners will find
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MS Outlook 97


This course is easy to use whether you are a new or experienced user. Effectiveness is our number-one priority in developing our tutorials. Instructions are presented in easy to understand graphical formats instead of just on-screen text: applications simulations offer realistic practice opportunities; and interactive exercises keep people engaged throughout the lesson.
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MS Outlook 97


This course is easy to use whether you are a new or experienced user. Effectiveness is our number-one priority in developing our tutorials. Instructions are presented in easy to understand graphical formats instead of just on-screen text: applications simulations offer realistic practice opportunities; and interactive exercises keep people engaged throughout the lesson.
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MS Outlook 97


This course is easy to use whether you are a new or experienced user. Effectiveness is our number-one priority in developing our tutorials. Instructions are presented in easy to understand graphical formats instead of just on-screen text: applications simulations offer realistic practice opportunities; and interactive exercises keep people engaged throughout the lesson.
more...
MS Outlook 97


This course is easy to use whether you are a new or experienced user. Effectiveness is our number-one priority in developing our tutorials. Instructions are presented in easy to understand graphical formats instead of just on-screen text: applications simulations offer realistic practice opportunities; and interactive exercises keep people engaged throughout the lesson.
more...
MS Outlook 97


This course is easy to use whether you are a new or experienced user. Effectiveness is our number-one priority in developing our tutorials. Instructions are presented in easy to understand graphical formats instead of just on-screen text: applications simulations offer realistic practice opportunities; and interactive exercises keep people engaged throughout the lesson.
more...
MS Outlook 97


This course is easy to use whether you are a new or experienced user. Effectiveness is our number-one priority in developing our tutorials. Instructions are presented in easy to understand graphical formats instead of just on-screen text: applications simulations offer realistic practice opportunities; and interactive exercises keep people engaged throughout the lesson.
more...
MS Outlook 97


This course is easy to use whether you are a new or experienced user. Effectiveness is our number-one priority in developing our tutorials. Instructions are presented in easy to understand graphical formats instead of just on-screen text: applications simulations offer realistic practice opportunities; and interactive exercises keep people engaged throughout the lesson.
more...
MS Outlook 97


This course is easy to use whether you are a new or experienced user. Effectiveness is our number-one priority in developing our tutorials. Instructions are presented in easy to understand graphical formats instead of just on-screen text: applications simulations offer realistic practice opportunities; and interactive exercises keep people engaged throughout the lesson.
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From International Career Institute
Advertising Correspondence Course - Certificate and Diploma

Overview
There are certain skills that you need to become a successful Advertising practitioner. The ICI Advertising Program helps you learn them quickly and conveniently.
With a strong emphasis on practical skills students will learn:
* Copywriting
* Graphic design and production
* Art direction
* Media presentation
* Media planning and evaluation
* Advertising
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From Seletel Informatique
Novell GroupWise 65
This series introduces the learner to the capabilities of Novell GroupWise 6. 5. GroupWise is a collaboration tool that helps manage email communications, calendars, tasks, and documents within a group of people.
Audience:
This series is for anyone who wants to learn how to use GroupWise 6. 5 as an email program, collaboration tool, contact manager, daily planner, and document interface.
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From SilkWeb Consulting & Development LLC
CMV Driver DOT Training

SilkWeb offers online CMV Driver and Transportation training so that your companya s drivers can meet FMCSA requirements. Our training is competitively priced and custom tailored to your organization and can be hosted on our LMS or yours. Unlike our competitors we don't charge you more to customize courses for your drivers. Each course is delivered in a SCORM compliant e-Learning format on
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From Software Training Academy, Inc
Enterprise JavaBeans

... architecture: the role of the EJB container in mediating contact between the client and the bean, transaction control, authorization control, and the importance of object pooling.
Understand the development cycle for EJBs: Java source code and compilation, XML deployment descriptors, EJB compilation and deployment, and use by an application server.
Understand the role of entity beans,
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From Training Link Education S.E.A
Certificate in Senior Sales Executive

Aim:
The aim of this programme is to develop the sales and supervisory skills of people working in a sales environment who are responsible for [or planning to become responsible for] sales account management and supervision of sales staff.
Target Audience:
This programme is designed for people with experience in a sales environment and with responsibility for account management &
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Certificate in Sales Executive

Aim:
The aim of the course is to provide experienced sales staff with a development opportunity to increase and enhance their sales skills.
Target Audience:
This programme is designed for people with experience in a sales environment wishing to enhance their skills, perhaps in preparation for a more senior role.
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Certificate in Sales Advisor

Aim:
The aim of the course is to provide newly appointed sales staff [or people seeking to enter a sales environment] with a range of skills to enhance their job performance.
Target Audience:
This programme is designed for people entering, or recently entered a direct selling environment either telephone or face to face.
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Certificate in Customer Relations

Aim:
To create good customer relations through telephone contact, face to face discussions and in receiving visitors and guests.
Target Audience:
People who provide customer contact through meetings & telephone calls and who receive visitors and guests.
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From Bidw Solutions
Informatica Certification v86 -- 100 Gauranteed





If you are interested in getting certified On Informatica Power Center v8. 6, contact us today.
Therea are two modules to choose from (depending upon your level of comfort)
1) INFACERT -- Provides you a clear outline with preparation material, making sure you clear the Certification
2) INFACERT+ITL -- Provides everything from the above module along with Self learning video guides and
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From Learningdom
Online ASPNET training
Learningdom offers quality online training in the IT stream at affordable prices.
QA Training
BA Training
SQL/ PLSQL training
PL-SQL Training
DBA Training
BA Training
Csharp Training
Unix Training
Java Training
Manual Testing Training
WinRunner Training
Quick Test Professional Training
Quality Center Training
Load Runner Training
Why
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Online QA Training
Training Offered from www. Learningdom. com
QA Training
BA Training
SQL/ PLSQL training
PL-SQL Training
DBA Training
BA Training
Csharp Training
Unix Training
Java Training
Manual Testing Training
WinRunner Training
Quick Test Professional Training
Quality Center Training
Load Runner Training
Why choose Learningdom. com for your
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From Interskill Learning
1.12 FileAID
This is course 12 of 18 in the Retired Series. The course is delivered via e-Learning. It can be accessed online, at any time, place or location with internet access, or delivered through your own internal LMS (if applicable). Titles which appear in this series have been retired from our main catalogue due to reduced demand or industry changes. Please contact us for further information on any of
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1.11 4400 ACS Operations
This is course 11 of 18 in the Retired Series. The course is delivered via e-Learning. It can be accessed online, at any time, place or location with internet access, or delivered through your own internal LMS (if applicable). Titles which appear in this series have been retired from our main catalogue due to reduced demand or industry changes. Please contact us for further information on any of
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1.10 VM ESA Overview
This is course 10 of 18 in the Retired Series. The course is delivered via e-Learning. It can be accessed online, at any time, place or location with internet access, or delivered through your own internal LMS (if applicable). Titles which appear in this series have been retired from our main catalogue due to reduced demand or industry changes. Please contact us for further information on any of
more...
1.09 PR SM Concepts and Facilities
This is course 9 of 18 in the Retired Series. The course is delivered via e-Learning. It can be accessed online, at any time, place or location with internet access, or delivered through your own internal LMS (if applicable). Titles which appear in this series have been retired from our main catalogue due to reduced demand or industry changes. Please contact us for further information on any of
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1.08 OPC ESA Fundamentals
This is course 8 of 18 in the Retired Series. The course is delivered via e-Learning. It can be accessed online, at any time, place or location with internet access, or delivered through your own internal LMS (if applicable). Titles which appear in this series have been retired from our main catalogue due to reduced demand or industry changes. Please contact us for further information on any of
more...
1.07 OPC A Concepts Facilities
This is course 7 of 18 in the Retired Series. The course is delivered via e-Learning. It can be accessed online, at any time, place or location with internet access, or delivered through your own internal LMS (if applicable). Titles which appear in this series have been retired from our main catalogue due to reduced demand or industry changes. Please contact us for further information on any of
more...
1.06 NETMaster Essentials
This is course 6 of 18 in the Retired Series. The course is delivered via e-Learning. It can be accessed online, at any time, place or location with internet access, or delivered through your own internal LMS (if applicable). Titles which appear in this series have been retired from our main catalogue due to reduced demand or industry changes. Please contact us for further information on any of
more...
1.04 MLPF Operations
This is course 4 of 18 in the Retired Series. The course is delivered via e-Learning. It can be accessed online, at any time, place or location with internet access, or delivered through your own internal LMS (if applicable). Titles which appear in this series have been retired from our main catalogue due to reduced demand or industry changes. Please contact us for further information on any of
more...
1.03 ES9000 Hardware Overview
This is course 3 of 18 in the Retired Series. The course is delivered via e-Learning. It can be accessed online, at any time, place or location with internet access, or delivered through your own internal LMS (if applicable). Titles which appear in this series have been retired from our main catalogue due to reduced demand or industry changes. Please contact us for further information on any of
more...
1.02 CONTROL-T
This is course 2 of 18 in the Retired Series. The course is delivered via e-Learning. It can be accessed online, at any time, place or location with internet access, or delivered through your own internal LMS (if applicable). Titles which appear in this series have been retired from our main catalogue due to reduced demand or industry changes. Please contact us for further information on any of
more...
1.01 CMOS
This is course 1 of 18 in the Retired Series. The course is delivered via e-Learning. It can be accessed online, at any time, place or location with internet access, or delivered through your own internal LMS (if applicable). Titles which appear in this series have been retired from our main catalogue due to reduced demand or industry changes. Please contact us for further information on any of
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1.18 CA Unicenter TNG OS 390
This is course 18 of 18 in the Retired Series. The course is delivered via e-Learning. It can be accessed online, at any time, place or location with internet access, or delivered through your own internal LMS (if applicable). Titles which appear in this series have been retired from our main catalogue due to reduced demand or industry changes. Please contact us for further information on any of
more...
1.17 OMEGAMON Concepts and Commands
This is course 17 of 18 in the Retired Series. The course is delivered via e-Learning. It can be accessed online, at any time, place or location with internet access, or delivered through your own internal LMS (if applicable). Titles which appear in this series have been retired from our main catalogue due to reduced demand or industry changes. Please contact us for further information on any of
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1.16 MQSeries
This is course 16 of 18 in the Retired Series. The course is delivered via e-Learning. It can be accessed online, at any time, place or location with internet access, or delivered through your own internal LMS (if applicable). Titles which appear in this series have been retired from our main catalogue due to reduced demand or industry changes. Please contact us for further information on any of
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1.15 WebSphere MQ
This is course 15 of 18 in the Retired Series. The course is delivered via e-Learning. It can be accessed online, at any time, place or location with internet access, or delivered through your own internal LMS (if applicable). Titles which appear in this series have been retired from our main catalogue due to reduced demand or industry changes. Please contact us for further information on any of
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1.14 WebSphere Applications Server
This is course 14 of 18 in the Retired Series. The course is delivered via e-Learning. It can be accessed online, at any time, place or location with internet access, or delivered through your own internal LMS (if applicable). Titles which appear in this series have been retired from our main catalogue due to reduced demand or industry changes. Please contact us for further information on any of
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From ProTrain Online
Help Desk/Customer Service Training

These online training programs include interactive features and downloadable course materials that are powerfully engineered to ease IT, help desk and support professionals' training experience - making training and certification faster, more convenient and less expensive than traditional training classes. As a Customer Service Representative, you are often the only point of contact for the
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From Service Strategies
Support Representative - Online
...mer service delivery. As the first, or principal, line of contact with customers, service representatives have a unique and challenging opportunity to influence customer perception and loyalty. In today's competitive market, superior customer service is critical to continued success for any service organization.
In this course, participants learn and practice essential skills through real
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From Automated Learning Corporation
Lead-Free Wave Soldering: Process - On-Line Training
Web-training with certification for process engineers, technologists, and senior operators who work with lead-free wave. ?Impact of lead-free on wave ?Alloys, difference to tin-lead ?Reliability acceptance, cosmetics ?Flux, VOC, water-based, no-clean ?Machine set-up ?Fluxer ?Nitrogen, Solder pot changeover ?Pre-heat, contact time, range ?Dual-wave, board-warp, cooling ?Selective soldering ?Copper
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From BossInGame Business Game
Online business game



Participants in an online business game manage a virtual company in a simulated environment, competing with other players. Participants learn economical concepts and develop managerial soft-skills by using an intuitive online tool which puts the participant in the role of the CEO of a virtual company.
BossInGame. com is an online business game where participants manage the following
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From Power-Tech Engineers, Inc
Primavera 6 Project Management Scheduling Course




...-Line Classes/ On-Site Classes
Price: US$ 800. 00(please contact for other options)
Duration: 36-40hrs.
Course Materials: English
Instruction: English
Note:
Duration will be in sessions of 1-2 hrs per day(depends). Days of the week and timings will be mutually decided. To have a more personalized experience, One-to-One basis Regular/ on-line classes can be arranged on
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From Indian Institute of Software Testing - Chennai
Diploma in Embedded Electronics Design Using HCS12 Freescale 16 Bit MCU
Methodology
a Illustrated Lectures
a Interactive sessions
a Hands on session with Freescale microcontrollers
a Guest Lectures from Industry professionals
Course Material
Each participant will be provided with a set of course material
on the subject, software CD along with the text book.
Eligibility
Diploma/ BE (ECE, EEE, CSE, E&I), MSc (Electronics), MS(IT) etc.
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From TenStep Quahance Project Management Solutions
PMP Prep Training - 35 Contact Hours PDUs for PMP Certification from Global Company









Preparation for the PMPa Certification Exam class will give you the core skills and knowledge, Project Managers need, to be effective at their job. It will also prepare you to become a Certified Project Management Professional (PMPa ).
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From Marks Solutions
SAP APO Online Training


Hi,
Marks Solutions, One of the best training centre in SAP Training and we are starting batch for SAP APO ( DP & SNP ) from Feb, 07th , 2009.
Please contact us for registration.
Murali Mohan
Marks Solutions
0091-9986763716
maru. murali@gmail. com
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SAP,SAS,JAVA,Data Warehousing,Dot Net Online Training
Learn from SAP Module Experts!!!
Marks offers online training, which is more effective and highly interactive than in-class training. Our courses are scheduled to fit your availability. We do offer both weekdays and weekend training.
Call us to find out more details @ 0091-9986763716, We can guide which course will be suitable for you.
Our classes are practical and completely based on
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SAP BI 70 BW 35 Training - Starts from 07-02-09



Marks Solutions, One of the Best Training Centre in Bangalore and we are starting batches for SAP BI/ BW for Inhouse and Online Trainings.
Batch Starts from: 07-02-2009.
Contact immeditaly for the registration.
Murali Mohan
Marks Solutions
0091-9986763716
maru. murali@gmail. com
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From Multi-media Access
Asbestos Awareness


...is course is intended for all persons who could come into contact with materials that might contain asbestos. The largest group of employees covered by this regulation are maintenance and custodial workers, since many materials commonly used in buildings for many years (including ceiling tiles, vinyl flooring, and wall and pipe insulation) contain Asbestos. This means that the regulation
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From BIS
Datawarehouse Online classes by RAM
We are conduction online classes for the following subjects
1. Informatica
2. Business Objects
3. Teradata (certification also)
4. Datastage
7 years of Datawarehouse experience in singapore
contact: ramswins@gmail. com
+91 9940409993 India
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From eDrishyaa IT India
FREE SAP WORKSHOP IN COIMBATORE
... :
2) Work experience :
3) Contact details :
4) Qualification :
5) Address :
NOTE : INCOMPLETE DETAILS WOULD NOT BE ACCEPTED
KINDLY REFER YOUR FRIENDS OR RELATIVES TO ATTEND THE SAP FREE WORKSHOP.
Regards,
yours truly
VALENTINA
(Winners dona t
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From S O Infotech
SAP Certification in Faridabad, Ghaziabad, Delhi NCR



S O InfoTech provides a highly flexible and cost-effective SAP certification program in India. We provide SAP Certification in FICO / HR / SD / MM / ABAP / PP / EP / XI / TERP 10 through e-learning mode. Our E-learning courses include highly effective instructional elements and simulations based on authentic situations.
Course Duration: 200 hrs (to be completed in 5 months)
Contact Person:
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SAP Training in Faridabad, Ghaziabad, Delhi NCR



S O INFOTECH is an authorized SAP Education Partner. We provide SAP Education through E-Learning mode. We offer certification and customized training, along with industry-based education solutions. All the courses are based on real-world business scenarios and the latest learning methodologies and technological standards. E-learning courses include highly effective instructional elements and
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From The Web Soft - India
bpc online training classes in hyderabad online bpc course in hyderabad
WEBSOFT software training center in dilsukhnagar , Hyderabad.
this training center is providing
-BPC 7. 0 training by certified sap consultants
-bpc live servers on 7. 0 versions free
-duration will be 25days
-study material for free. (sap books)
-sap bpc case studies and real time environment training.
we provide classroom training & online training .
for more details contact Mr.
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From itSM Solutions LLC
ITIL V3 Online Self-Study Training Certification Program

itSM Self Study Online Training Solutions
itSM Solutions LLC is the industry's first Accredited Training Organization (ATO) to deliver the complete ITIL V3 Certification Series (13 products) online. itSM Solutions uses a unique self-study format that delivers the value of the classroom experience without the hassles (scheduling etc.) and expense (instructor, travel etc.) of the classroom venue.
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From Srihitha Technologies
Online Springs Hibernate Training in Hyderabad
Srihitha Technologies provides Online training in Spring Framework training with real time concepts using MyEclipse and NetBeans IDEa s with weblogic server. Struts training includes validator and tiles framework. For more details please contact
Mr. Ruhulla
9885144200
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From Helps International Buea
A certification
students should contact me online yahoo messenger
nyangafish@yahoo.com
belto_koge@yahoo.com
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From JED New Media inc.
Cold Calling with Confidence
Brush up on successful methods for cold calling to market products or services. Learn effective techniques for landing that first appointment, turning rejection into a potential sale, and building strategies for maintaining contact over time. Whether you are a beginner in sales, or in need of a refresher, developing a wide array of skills and strategies helps build confidence throughout the sales
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Ezine Advice
If you have decided to produce an electronic newsletter or ezine for your business, or if you would like to improve upon your existing ezine or e-newsletter, follow this simple blueprint to increase the bountiful benefits of establishing an effective e-mail relationship with your clients and customers.
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From Aprax Consulting
IBM Certification
Over the years we have managed to build a solid team of software outsourcing professionals that come from various backgrounds and expand the creative potential of the company. The expertise that they posses embraces a wide range of custom programming skills involving the latest and most effective development technologies, such as .NET (ASP.NET, C , VB.NET), J2EE, AS400, Synon, Mainframe, SQT,
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From Sessions Online School of Design
web project management


The secret to your Web agency's success can be summarized in two words: project management. Whatever your project whether you're building a mom-and-pop site or the next Amazon.com project management is critical to its success and to the sanity of its stakeholders.
Want the tools to manage bigger jobs? In this intensive 6-lesson course, we'll take you step-by-step through each phase of a Web
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From Morris Interactive
Customer Service and Social Styles



Users will login to the website and learn at their own pace through 90 minutes of video, chapter selection, dynamic text, printable notes, results analysis, search function and interactive quizzes. Employees will discover their own social style and learn how to put these tangible tools into practice immediately by recognizing and responding to the social styles of the people they make contact
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From Canadian Centre for Professional Development
Telephone Customer Contact
A comprehensive set of courses designed to cater to all situations where telephone customer contact is required. Ideal for customer service, call center, help desk and other customer contact personnel. Check out the full list of courses at our site.
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From Backup Training Corporation
Surveillance

...n an urban area? Do you know the best method of regaining contact?
"Surveillance," is presented by Rex McMillan, a recently retired Senior Special Agent for the United States Customs Service and Drug Enforcement Agency. It will provide a comprehensive look at the different surveillance techniques, including foot and vehicle, using air support, using cover, and fostering a team environment. The
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From Design / Building Consultants
Design / Building Consulting






Design and Building Consulting is a self paced online course for the novice builder or construction professional that would like to enhance their knowledge of Design,Building,Client contact,Zoning and inspection concerns. The student will learn how to handle the every day concerns pertaining to construction and new and existing design solutions. Danny Jones-Instructor
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From The Virtual Training Company
Microsoft Entourage 2004
...e-mail messages, but also can be used to manage and share contact information, manage calendar events, track to-do items, and more. Expert instructor Timothy Warner provides step-by-step instruction on learning practically every element of Entourage 2004, from installation, to account setup, to everyday use, to tips and tricks that will make your professional life and personal life more
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ACT by Sage 2006
...author, Bill Ferguson, has used and taught others to use, contact management software for more than 10 years. This tutorial provides detailed information needed to make the most out of ACT! by Sage 2006. Ferguson demonstrates how contact management software can efficiently and effectively increase user productivity. Learn to track contacts, follow leads, create reports, write letters and faxes,
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FileMaker Pro 6
... will allow you to produce invoices, form letters, client contact databases, purchase order systems, and much more. In this Virtual Training Company tutorial, master trainer and FileMaker developer David Bylund will not only teach you to use FileMaker Pro 6 to work with existing databases, but will also help you learn to create your own customized databases. He begins by going over the basics
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FileMaker Pro 5
... that allow you to produce invoices, form letters, client contact databases, purchase order systems, and much more. Virtual Training Company's FileMaker Pro 5 tutorial teaches you this application by taking you through the creation of a complete business system. With author Mark Vernon, you will build databases for customers, products, orders, invoicing, and more. You will also learn to make
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Symantec ACT 2000
...o find the right one? Then you need Symantec ACT! 2000, a contact management application. Bill Ferguson is your certified instructor in this Virtual Training Company tutorial. He will help you get more organized by showing you how to create contact records and a contact list, how to schedule your day, and how to use this information to create mail merges or transfer information onto letterhead
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Microsoft Outlook 2000
...nt meetings or other events, to send emails, and to store contact information of clients or friends. Virtual Training Company's tutorial will provide you with the knowledge you need. After introducing the interface, author Zoe Barnett will explain how to use the many aspects of Outlook to help get or keep you organized. She will show you how to make appointments, invite others to a meeting,
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FileMaker Pro 3 4
Create powerful relational databases that allow you to produce invoices, form letters, client contact databases, purchase order systems, and much more. Virtual Training Company's FileMaker Pro 3/4 tutorial teaches you how to create relational databases, reports, use scripts, calculations, and functions. Go ahead and get started by clicking below on any selection you want to learn about.
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From Sonu"s Academy
Certificate course in basic selling skills

This is the Mail based Certificate in Basic Selling Skills.
* Now take a fast track growth in your career. Earn a professional certificate only in 3 months.
* Learn at your home. Gift yourself with freedom from attendance to classes and hassels.
* Learn practical and useful skills in selling and make better sales for your organisation and lead a successful life.
Contact today. Mail us on
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From KJ-H Presentations
Kj-h Presentations-website Design




KJ-H Presentations is a professional web and website site design service covering the whole of the United Kingdom and locally the Berkshire and Hampshire areas of Ascot, Windsor, Wokingham,Eton, Reading, Slough,Windsor and Bracknell .We are dedicated to providing high quality and modern website designs for personal, small business and educational purposes,all over the United Kingdom.We
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From Teach Me IT
MS Outlook 2000 Fundamentals

The Microsoft Outlook 2000 Fundamentals WBT is the first course of the Microsoft Outlook 2000 Curriculum. This curriculum prepares the students for the Microsoft Office User Specialist (MOUS) Microsoft Outlook 2000 exam. It provides students with an introduction to the MS Outlook 2000 working environment and its various features. It also provides students with hands on training of all the
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From Gotham Writers Workshop
How to Get Published Workshop taught by NY Literary Agent
Learn the most effective steps and techniques for getting published from a true insider a literary agent.
You ve spent months, maybe years, sweating and swearing over a writing project. Why not spend just a little time learning how to maximize your chance of getting published? There is no sure path or magic formula for publication. But there are definite Do s and Don t s and there are
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From Ukrainian Language Services
Russian lessons via Skype
...le of trying to find a Russian conversation partner, then contact our voice-to-voice conversation program.
The service is available to anyone who has a good internet connection. The quality of voice transmission is excellent (better than a regular telephone ).
You can order an individual lesson from us as well as take a part in our "virtual class".
We are looking forward to working with
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From Skillspride Online Training
Goldmine 4.0 User Introduction
This intensive course is designed to give an introduction to Goldmine 4.0, a powerful business contact manager for a workgroup environment. This course will give readers a good understanding of recording their contacts, maintaining a contact history, communicating via a range of media and scheduling activities.
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Symantec ACT! 2.0 to 3.0 Conversion
This intensive course is designed to give existing ACT! Users familiar with the product in a Windows environment an introduction to Symantecs' new business contact manager for the Windows 95/98 environment ACT! Version 3.0. This entirely 'hands on' course will give readers a good understanding of recording their contacts, maintaining a contact history, communicating via a range of media,
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Symantec ACT! 2000 Administration
This course is designed to expand knowledge of ACT! 2000, Symantec's business contact manager for the Windows environment. The course will give readers a good understanding of administering and customizing ACT! databases and reports.
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Symantec ACT! 2000 Intermediate
This course is designed to show readers more advanced features of the contact manager application, Symantec ACT! 2000. Readers will learn to use advanced search criteria, work with groups, use the forecasting and graphing features, customize reports and integrate ACT! with the web, email and Microsoft Outlook.
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Symantec ACT! 2000 Introduction
This course is designed to give an introduction to ACT! 2000, Symantec's business contact manager for the Windows environment. This course will give readers a good understanding of recording their contacts, maintaining a contact history, communicating via a range of media, scheduling their activities and producing reports.
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Symantec ACT! 3.0 Advanced
This intensive course is designed to expand knowledge of ACT! 3.0, Symantec's business contact manager for the Windows environment. This entirely 'hands on' course will give readers a good understanding of recording their contacts, maintaining a contact history, communicating via a range of media, scheduling their activities and producing reports.
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Symantec ACT! 3.0 Introduction
This intensive course is designed to give an introduction to ACT! 3.0, Symantec's business contact manager for the Windows environment. This entirely 'hands on' course will give readers a good understanding of recording their contacts, maintaining a contact history, communicating via a range of media, scheduling their activities and producing reports.
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Symantec ACT! 4.0 Administration
This intensive course is designed to expand knowledge of ACT! 4.0, Symantec's business contact manager for the Windows environment. The course will give readers a good understanding of administering and customising ACT! databases and reports.
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Symantec ACT! 4.0 Introduction
This intensive course is designed to give an introduction to ACT! 4.0, Symantec's business contact manager for the Windows environment. This course will give readers a good understanding of recording their contacts, maintaining a contact history, communicating via a range of media, scheduling their activities and producing reports.
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Lotus Organizer Millennium Edition Introduction
Organizer Millennium Edition from Lotus Corporation provides users with the facilities to increase their effectiveness in managing their time, communication with others and managing personal contact information. On completion of the course the readers will understand the principles and terminology of an electronic personal information manager; be able to access Organizer and use the features and
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Lotus Organizer 97 Introduction
Organizer 97 from Lotus Corporation provides users with the facilities to increase their effectiveness in managing their time, communication with others and managing personal contact information. On completion of the course the readers will understand the principles and terminology of an electronic personal information manager; be able to access Organizer and use the features and facilities of the
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Customer Care for IT Telephone Support Staff
...contact a customer has with the organisation; they therefore represent all that is potentially good, or bad, about their Company to the customer. Often Telephone Support Staff bear the brunt of a customer's frustrations and all too often, because most of us have learnt t avoid conflict, customers are still frustrated at the end of a call, since their fundamental concern has neither been
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Microsoft Schedule+ 7.5 for Windows NT 4.0
On completion of this course, readers will be able to set and keep track of their appointments, tasks, contacts, and events (including setting reminders). They will also learn how to store and edit contact information.
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Microsoft Schedule+ 7.0 Introduction
MS Schedule+ is a time-management tool that you can use on your own or as part of a group. On completion of this course, readers will be able to set and keep track of their appointments, tasks, contacts, and events (including setting reminders). They will also learn how to store and edit contact information.
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Microsoft Outlook 2000 Advanced
Networked in an Exchange Server environment and with an Internet Mail configuration, Outlook becomes a full-featured e-mail client integrated with desktop information management with powerful groupware features. Outlook includes comprehensive group scheduling and meeting planner; shared calendars, contact and task lists; and groupware applications with custom forms and views.
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Microsoft Outlook 97 Mail and Message Manager
Networked in an Exchange Server environment and with an Internet Mail configuration, Outlook becomes a full-featured e-mail client integrated with desktop information management with powerful groupware features. Outlook includes comprehensive group scheduling and meeting planner; shared calendars, contact and task lists; and groupware applications with custom forms and views. On completion of this
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Microsoft Outlook 2000 Advanced
Networked in an Exchange Server environment and with an Internet Mail configuration, Outlook becomes a full-featured e-mail client integrated with desktop information management with powerful groupware features. Outlook includes comprehensive group scheduling and meeting planner; shared calendars, contact and task lists; and groupware applications with custom forms and views.
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From F+W Publications, Inc.
Advanced Memoir and Nonfiction Book Writers Workshop from Writers Online Workshops
...yment plan is available for this workshop. If interested, contact the director for details.
There is no set outline for this workshop, since the focus will be on writing and critiquing. The workshop will consist of five three-week sessions. At the beginning of each session, you will submit 7,000 words (approximately 28 manuscript pages) to the instructor for review and for group critique.
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From Backup Training Corporation
Patrol Response to Active Shooters

The course examines public building shootings and provides critical information for the first responders. It shows specific officer deployment tactics, formations, and cornering strategies.
Patrol Response to Active Shooters ( 1-hour course )
Over the past six years there has been a significant increase in the numbers of indiscriminate shootings of innocent people in schools and public
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