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Contacts Training Seminars and Classes
From Online Training Directory
Microsoft Outlook 2002 Level 1
    This introductory course teaches students the basic features found in Microsoft Outlook 2002. Some skills students will learn include sending, receiving, and managing e-mail messages; creating contacts; using the Calendar to schedule appointments; and understanding and using tasks. more...Outlook 2000 Proficient
This comprehensive course teaches students both the basic and more advanced features found in Microsoft Outlook 2000. Skills taught include sending, receiving, and managing e-mail messages; using the Calendar; understanding and using tasks; exploring contacts and the Journal; and integrating Outlook and Office. more...
From Serebra Learning Corporation
Microsoft Outlook 2000 Proficient User
This course prepares IT Professionals to send messages to people inside and outside their organization, schedule appointments and meetings, maintain a contact list, and organize their activities with tasks, notes, and journal entries. more...Microsoft Outlook 2000 Expert User
This course prepares IT Professionals to explore the communication options, share work with colleagues, work offline or remotely and integrate Outlook 2000 Components. more...Working with Your Customer s Key Players
...vital part of your sales effectiveness depends on finding contacts at target accounts that can become part of an internal "network of coaches" for the sales process. Then, you'll learn about gaining access to senior-level management and dealing with "gatekeepers." By effectively communicating with the right people in your accounts, you'll help to ensure positive sales results Individuals more...Strategic Account Sales Skills Simulation
... on your own and then conduct research meetings with some contacts that work for the store. Unfortunately, you discover that Bigler's manager has serious reservations about remodeling and expanding. To overcome his objections and gain access to the decision maker, you will need to use effective strategies for dealing with a gatekeeper and emphasize the business fit between your company and the more...Planning Your Field Sales Approach
What factors mark the difference between mediocre and great field sales performance? One characteristic of highly effective field sales representatives is their ability to efficiently plan their sales approach for both existing customers and prospects, as well as managing their time and territories effectively. Planning Your Field Sales Approach provides practical tools for determining call and more...Handling Contacts Professionally Maximize Call Performance 1
This course reviews the stages of a typical customer call flow and introduces several strategies to use to initiate a positive rapport with your client. Professionals who want to provide best-in-class customer service for clients by effectively using telephone, fax and Internet technologies more...Handling Contacts Professionally Maximize Call Performance 2
This course discusses several methods that learners can employ to ensure that the customer contact is a positive experience. Professionals who want to provide best-in-class customer service for clients by effectively using telephone, fax and Internet technologies more...Optimizing Email at Work
In today's business world, e-mail is used to do everything from processing orders to supplying information. Because of the limitations of telephone communication when people who are very busy or sometimes in different time zones work together, e-mail use is on the rise in U.S. E-mail offers a plenitude of new opportunities for business, but understanding how to properly use it is essential in more...Mentoring Essentials Simulation
You are a Team Leader for the Wireless Technology Group, a research department within The Research Company that focuses on collecting and analyzing data on wireless technologies. You are heading up a new research project that deals with forecasting advertising revenue for wireless communication tools over the next five years. While managing this project, you have also been assigned Tilly Newman, a more...Exchange Server 2003 Recipients User Objects Groups and Address Lists
To demonstrate how to work with recipient policies, users and groups, and contacts and address lists Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Exchange Server 2003; learners preparing for MCSA certification exams more...Advanced Palm Essentials Training
Palm Essentials provides end-user training for the Palm handheld, the portable electronic organizer designed for personal and business use. Discover the power and flexibility of handheld computing. Learn about the Palm handheld's features and how to use them to your advantage. The course is designed for Palm handheld end users. more...Advanced Visor Essentials Training
Visor Essentials provides end-user training for the Visor handheld, the portable electronic organizer designed for personal and business use. Discover the power and flexibility of handheld computing. Learn about the Visor handheld's features and how to use them to your advantage. The course is designed for beginner Visor handheld end-users. more...Microsoft Outlook 2002 Training
Outlook 2002 Training will provide the learner with the core skills necessary to efficiently use Outlook 2002, Microsoft's personal information management and communication program. It is also excellent preparation for the Microsoft Office User Specialist (MOUS) certification exam. Designed for learners who currently use or are beginning to use Microsoft Outlook 2002. more...Introducing Outlook 2002
To provide an overview of the basic communication capabilities and organization features of Outlook 2002 Anyone wishing to gain a basic understanding of Microsoft Outlook 2002, candidates for MOUS certification, and end-users seeking competence in the use of Microsoft Outlook 2002 more...Getting Started with Outlook 2002
The Getting Started with Outlook 2002 WBT is the first course in the Office XP: Outlook 2002 curriculum. This course introduces the Outlook 2002 environment and describes its various features. It also provides students hands on training of the concepts and processes involved in managing e-mails, contacts, and other information, using Outlook. Additionally, this course guides students to more...Business Contact Manager with Outlook 2007
...central location. It allows you to easily manage all your contacts, customer information, and opportunities in one location making it easier to find and manage. It also allows you to create marketing campaigns and send them to prospective customers, as well as track any communications with your customers and contacts to ensure you stay organized. This course demonstrates how to setup Business more...Using Task Lists Contact Lists and Notes in Outlook 2003
To demonstrate how to use task lists, contact lists, and notes in Outlook 2003 Personnel at all levels of the enterprise; end-users seeking competency in the use of Microsoft Outlook 2003; end-users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003; end-users seeking basic IT certification, such as ECDL, ICDL, IC3, or an equivalent more...Outlook 2003 and Business Contact Manager
To demonstrate how to use Outlook 2003 with Business Contact Manager Personnel at all levels of the enterprise; end users seeking competency in the advanced functionality of Microsoft Outlook 2003; end users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003 more...Microsoft Office 2000 - Beginning Outlook
To describe how to use Outlook 2000 in the integration of desktop applications and to show how Outlook 2000 can be used in most organizational and communications tasks Anyone wishing to gain an understanding of Microsoft Outlook 2000, candidates for Microsoft Office Specialist certification, and end-users seeking competence and proficiency in the use of Microsoft Outlook 2000 more...Customizing E-mail Views Navigation and E-mail Accounts in Outlook 2003
To demonstrate how to customize e-mail, views, and navigation and configure additional e-mail accounts in Outlook 2003 Personnel at all levels of the enterprise; end users seeking competency in the use of Microsoft Outlook 2003; end users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003 more...Sharing Folders Schedules and Contacts and Using SharePoint Data in Outlook 2003
To demonstrate the information sharing and collaboration capabilities of Outlook 2003 Personnel at all levels of the enterprise; end users seeking competency in the use of Microsoft Outlook 2003; end users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003 more...Lotus Notes 6 End User Personalizing Notes 6 Features
To introduce the learner to the options available for personalizing Notes 6 Mail features Anyone wishing to use Lotus Notes 6; end users wishing to work with the Notes client, Notes Mail, and iNotes more...Managing Mail Instant Messaging and Contacts in Lotus Notes 7
To customize mail settings, communicate using instant messaging, and save contact details Individuals using, or planning to use, Lotus Notes Version 7 for messaging, communication, information services, and collaboration more...Microsoft Outlook 98 Advanced
The Microsoft Outlook 98 Advanced course introduces you to additional features of Outlook, which are not covered in the Basic course, and which will help to enhance and broaden your information management skills. As you work through each unit in the course, you will learn how to work with a directory of contacts; create tasks on an electronic to-do list; track activities, times, and ideas in an more...Intro to Outlook 2003
The Introduction to Outlook 2003 course is the first course in the Microsoft Outlook 2003 curriculum. This course introduces the Microsoft Outlook 2003 environment and describes its features. The course provides the students hands on training on the concepts of configuring e-mail accounts for composing, customizing, sending and receiving e-mail messages. The course also teaches the students to more...Microsoft Outlook 2000 Intermediate
This course introduces the advanced features of Microsoft Outlook 2000 to familiarize the user with the Outlook environment. It contains information for users to schedule appointments and events, organize meetings, maintain a journal, and use Notes. Designed to introduce advanced features of Microsoft Outlook 2000. more...ECDL ICDL 4 Module 7 Information and Communication - Outlook 2003 E-mail
...contacts in Outlook 2003. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in the use of web browsing and e-mail applications; end users wanting to attain competency in using Microsoft Internet Explorer 6 and Microsoft Outlook 2003; end users wanting to attain ECDL or more...Telephone Skills: Effectively Managing Inbound and Outbound Calls
This course teaches the skills to prepare for inbound calls and how to deal with them. Guidelines for screening calls putting a caller on hold transferring a call and taking messages are taught. The learner is also stepped through the preparation to make outbound calls including stress management. Leaving voice mail messages developing secondary contacts and delivering negative messages are also more...Microsoft Outlook 2002 Proficient User
This course teaches common utilities within Outlook 2002 and will enable the learner to become proficient in using Outlook. The course covers the advanced skills of scheduling meetings, Tasks, and working with Outlook Journal and Notes. more...Mastering MS Outlook 97
This course covers the enhanced features of MS Outlook 97 and teaches the student to use MS Outlook 97 to manage and share personal and business information with a group. more...MS Office 2000: Outlook for Professionals I
This course introduces the student to the different components of Outlook 2000. The student will learn how to send and receive mail messages. The course also teaches the student to work with Contacts, Calendar, Notes and Journal. more...MS Office 2000: Outlook for Professionals II
This course introduces the student to the features provided by Outlook for customizing, organizing and archiving messages. The student will learn how to schedule meetings, create and manage tasks, and communicate with contacts using the Fax service. more...MS Office 2000: Outlook for Experts I
The course teaches the student to customize the Outlook interface and set user-preferences. The student will look at scheduling meetings, learn to create, assign and track tasks. This course will organize contacts and communicate with contacts. more...Microsoft Office XP - Planning Collaborative Solutions Part 1: SharePoint Team Services, Smart Tags
This is the first course in a two part series that presents the learner with a comprehensive introduction to SharePoint Team Services and the principal technologies within Office XP that facilitate sharing of line-of-business data. The course begins with an introduction to SharePoint Team Services and Team Services site architecture. It covers administrative issues and user roles and then moves more...MS Outlook 97
This course is easy to use whether you are a new or experienced user. Effectiveness is our number-one priority in developing our tutorials. Instructions are presented in easy to understand graphical formats instead of just on-screen text: applications simulations offer realistic practice opportunities; and interactive exercises keep people engaged throughout the lesson. more...MS Outlook 97
This course is easy to use whether you are a new or experienced user. Effectiveness is our number-one priority in developing our tutorials. Instructions are presented in easy to understand graphical formats instead of just on-screen text: applications simulations offer realistic practice opportunities; and interactive exercises keep people engaged throughout the lesson. more...MS Outlook 97
This course is easy to use whether you are a new or experienced user. Effectiveness is our number-one priority in developing our tutorials. Instructions are presented in easy to understand graphical formats instead of just on-screen text: applications simulations offer realistic practice opportunities; and interactive exercises keep people engaged throughout the lesson. more...MS Outlook 97
This course is easy to use whether you are a new or experienced user. Effectiveness is our number-one priority in developing our tutorials. Instructions are presented in easy to understand graphical formats instead of just on-screen text: applications simulations offer realistic practice opportunities; and interactive exercises keep people engaged throughout the lesson. more...MS Outlook 97
This course is easy to use whether you are a new or experienced user. Effectiveness is our number-one priority in developing our tutorials. Instructions are presented in easy to understand graphical formats instead of just on-screen text: applications simulations offer realistic practice opportunities; and interactive exercises keep people engaged throughout the lesson. more...MS Outlook 97
This course is easy to use whether you are a new or experienced user. Effectiveness is our number-one priority in developing our tutorials. Instructions are presented in easy to understand graphical formats instead of just on-screen text: applications simulations offer realistic practice opportunities; and interactive exercises keep people engaged throughout the lesson. more...MS Outlook 97
This course is easy to use whether you are a new or experienced user. Effectiveness is our number-one priority in developing our tutorials. Instructions are presented in easy to understand graphical formats instead of just on-screen text: applications simulations offer realistic practice opportunities; and interactive exercises keep people engaged throughout the lesson. more...MS Outlook 97
This course is easy to use whether you are a new or experienced user. Effectiveness is our number-one priority in developing our tutorials. Instructions are presented in easy to understand graphical formats instead of just on-screen text: applications simulations offer realistic practice opportunities; and interactive exercises keep people engaged throughout the lesson. more...Microsoft Outlook 98 Training
This course teaches the learner how to manage e-mail, tasks, and appointments with Microsoft's versatile scheduling program. more...
From 123-CBT Computer Based Training
Exchange 2000 Server--Part 3 Administering
 ...or a user. Identify the issues to consider when creating contacts in Windows 2000. Sequence the steps involved in creating distribution lists. Identify the issues to consider when using System Manager in Exchange 2000 Server. Identify the property settings available for the organization object. Identify the features of top-level containers. Identify the features of address lists. Create more...Outlook 2000 Expert User
...e different types of standard forms.
Create a customized Contacts form.
Save a customized Contacts form to an Organizational Forms Library.
Unit 3: Working Offline and Remotely
Duration: 2 Hour(s)
Identify the advantages of offline folders.
Identify the advantages of Remote Mail.
Create an offline folder file.
Copy the Global Address Book to the offline computer.
Add public more...Outlook 2000 Proficient User
...ournal entries.
L earn To:
Arrange meetings and contacts.
Record tasks, journal and notes entries.
Integrate and customize Outlook 2000.
C ontent Emphasis
Skills-Based
A udience
This course is intended for end users using Microsoft Outlook 2000. Students will learn the basic features, as well as the advanced capabilities of Outlook 2000. Participants should have a more...Introduction to Microsoft Works Suite 2005
This course will provide the learners with a basic understanding of Microsoft Works Suite 2005. It will enable them to use Works as a handy all-in-one tool that has an option for every task. With the basic knowledge of Works, learners will be able to accomplish various tasks using the collection of programs provided by Works.
Learn To:
Open the Works Task Launcher from the Start menu. more...Outlook XP Fundamentals
...at requires using e-mail for one-to-one, as well as group contacts and for arranging meetings and appointments through Microsoft Outlook. Learners will need a basic knowledge of either Microsoft Office 97 or 2000 programs and be familiar with Windows 9X or later. Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA more...Outlook XP Proficient User
...ch requires using e-mail for one-to-one, as well as group contacts as well as for arranging meetings and appointments through Microsoft Outlook. Outlook Proficient User requires a higher level of skill as it presupposes some familiarity with the software. Learners taking Microsoft Outlook 2002 Proficient User should have completed the Microsoft Outlook 2002 Fundamentals course (74070). more...Outlook XP Expert User
...ch requires using e-mail for one-to-one, as well as group contacts as well as for arranging meetings and appointments through Microsoft Outlook. Microsoft Outlook 2002 Expert User requires a higher level of skill as it presupposes some familiarity with the software. Learners for Expert User should have taken Microsoft Outlook 2002 Fundamentals (74070) and Microsoft Outlook 2002 Proficient User more...Office XP - Planning Collaborative Solutions Curriculum
... site are covered: Announcements, Events, Lists, Surveys, Contacts and Customization of the Team Services site using FrontPage 2002. The principal Office XP technologies that facilitate the sharing of line of business data, namely, Smart Tags, XML and Office Web Components are also covered. Additionally, this curriculum provides the learner with an introduction to Knowledge Management, and how more...Office XP Collaborative Solutions Part 1
... site are covered: Announcements, Events, Lists, Surveys, Contacts and Customization of the Team Services site using FrontPage 2002. The course then covers the principal Office XP technologies that facilitate the sharing of line of business data, namely, Smart Tags, XML and Office Web Components. Learn To o Identify features of SharePoint Team Services. o Identify requirements for the more...Works 2003 Introduction
The Works 2003 - Introduction course gives an overview of some of the features of Works 2003. It begins by introducing the new interface and then demonstrates how Works 2003 excels as a central location for many types of projects and tasks. Learn To Identify features of the Home page. Identify features of the Tasks page. more...Outlook 2003 Proficient User
...l Learning Time 3 to 4 hours Objectives Unit 1: Contacts, Tasks, Notes, and Folders (1.5 - 2 hours) Identify options in the Contact window. Identify options in the Task window. Identify options for responding to an assigned task. Identify options for working with Notes. more...MS Office 2003 New Features for Office Users
...Outlook. Identify new features of Contacts in Outlook. Identify new advanced features of Outlook. Identify features of Business Contact Manager. Identify Business Contact Manager components of the Outlook New list. Identify new features of Mail in Outlook. more...Telephone Skills Effectively Mng Inbound Outbound Calls
...gement. Leaving voice mail messages, developing secondary contacts, and delivering negative messages are also covered. Finally, the learner is guided through procedures to make persuasive calls, including calls for building relationships with prospective customers. Learn To Screen calls. Give the caller options. Deliver negative messages. Close a sale. Audience All more...
From JED New Media inc.
Where are Your Angel Investors?
Are you starting or expanding a small business? Do you require financing? Angel investors can provide you with unrivaled financial assistance and expertise, but finding these alternative investors can be overwhelming. Explore the resources available to aid in your search and find out how to use them optimally. more...
From The Virtual Training Company
ACT by Sage 2006
VTC author, Bill Ferguson, has used and taught others to use, contact management software for more than 10 years. This tutorial provides detailed information needed to make the most out of ACT! by Sage 2006. Ferguson demonstrates how contact management software can efficiently and effectively increase user productivity. Learn to track contacts, follow leads, create reports, write letters and more...Microsoft Outlook 2002
Accessing and communicating quickly and effectively in today's fast-paced world is critical. Work smarter and faster. Microsoft Outlook 2002 makes it a breeze to manage e-mail messages, tasks, contacts, and appointments all from one location. Send and receive instant messages, access Web-based e-mail accounts, and schedule meetings. Virtual Training Company author Brian Culp steps you through this more...
From Teach Me IT
Introduction to Outlook 2003
...The course also teaches the students to create and manage contacts, Address Books, and distribution lists.After completing this course, the user will be able to:
list the features of Outlook 2003 that provide enhanced user experience and help in Inbox management
list the features of Outlook 2003 that increase user productivity and extend Outlook 2003 features
identify the components of the more...MS Outlook 2000 Fundamentals
The Microsoft Outlook 2000 Fundamentals WBT is the first course of the Microsoft Outlook 2000 Curriculum. This curriculum prepares the students for the Microsoft Office User Specialist (MOUS) Microsoft Outlook 2000 exam. It provides students with an introduction to the MS Outlook 2000 working environment and its various features. It also provides students with hands on training of all the more...Getting Started with Outlook 2002
... the concepts and processes involved in managing e-mails, contacts, and other information, using Outlook. Additionally, this course guides students to efficiently schedule and track calendar activities. After completing this course, the student will be able to:
List the general and advanced features of Outlook 2002
Identify the components of the Outlook window
Use Outlook 2002 Help more...
From Skillspride Online Training
Goldmine 4.0 User Introduction
This intensive course is designed to give an introduction to Goldmine 4.0, a powerful business contact manager for a workgroup environment. This course will give readers a good understanding of recording their contacts, maintaining a contact history, communicating via a range of media and scheduling activities. more...Symantec ACT! 2.0 to 3.0 Conversion
This intensive course is designed to give existing ACT! Users familiar with the product in a Windows environment an introduction to Symantecs' new business contact manager for the Windows 95/98 environment ACT! Version 3.0. This entirely 'hands on' course will give readers a good understanding of recording their contacts, maintaining a contact history, communicating via a range of media, more...Symantec ACT! 2000 Introduction
This course is designed to give an introduction to ACT! 2000, Symantec's business contact manager for the Windows environment. This course will give readers a good understanding of recording their contacts, maintaining a contact history, communicating via a range of media, scheduling their activities and producing reports. more...Symantec ACT! 3.0 Advanced
This intensive course is designed to expand knowledge of ACT! 3.0, Symantec's business contact manager for the Windows environment. This entirely 'hands on' course will give readers a good understanding of recording their contacts, maintaining a contact history, communicating via a range of media, scheduling their activities and producing reports. more...Symantec ACT! 3.0 Introduction
This intensive course is designed to give an introduction to ACT! 3.0, Symantec's business contact manager for the Windows environment. This entirely 'hands on' course will give readers a good understanding of recording their contacts, maintaining a contact history, communicating via a range of media, scheduling their activities and producing reports. more...Symantec ACT! 4.0 Introduction
This intensive course is designed to give an introduction to ACT! 4.0, Symantec's business contact manager for the Windows environment. This course will give readers a good understanding of recording their contacts, maintaining a contact history, communicating via a range of media, scheduling their activities and producing reports. more...Microsoft Schedule+ 7.5 for Windows NT 4.0
On completion of this course, readers will be able to set and keep track of their appointments, tasks, contacts, and events (including setting reminders). They will also learn how to store and edit contact information. more...Microsoft Schedule+ 7.0 Introduction
MS Schedule+ is a time-management tool that you can use on your own or as part of a group. On completion of this course, readers will be able to set and keep track of their appointments, tasks, contacts, and events (including setting reminders). They will also learn how to store and edit contact information. more...Microsoft Outlook XP 2002 Level 1; Introduction
Microsoft Outlook is a powerful personal information management program, to efficiently communicate, schedule appointments and tasks, record information and organise your files. In this course the reader will learn about outlook essentials, communicating with mail, organising contacts, scheduling with calendar, tasks, keeping a journal and using notes. more...Microsoft Outlook 2002 (XP) Introduction
To use the Desktop Information Manager application Microsoft Outlook 2002 (XP) to store and organise personal and business information. You will learn to send and receive email, schedule meetings and appointments, create a list of contacts and manage tasks. more...Microsoft Outlook 2000 Introduction
MS Outlook functions as desktop information manager including managing files and folders and an mail message centre. On completion of this course, delegates will be able to navigate Outlook, get help, send and read e-mail, set and keep track of their appointments, tasks and contacts, post Notes, print and organise their Outlook desktop. more...Microsoft Outlook 97 Mail and Message Manager
Networked in an Exchange Server environment and with an Internet Mail configuration, Outlook becomes a full-featured e-mail client integrated with desktop information management with powerful groupware features. Outlook includes comprehensive group scheduling and meeting planner; shared calendars, contact and task lists; and groupware applications with custom forms and views. On completion of this more...Microsoft Outlook 97 Desktop Information Manager
In standalone or single-user mode MS Outlook functions as desktop information manager (DTIM) including managing files and folders. On completion of this course, readers will be able to manage their files and folders, set and keep track of their calendars, tasks and contacts and post Outlook Notes. more...Microsoft Outlook 98 Mail and Message Manager
On completion of this course, readers will be able to use Microsoft Outlook 98 to set-up meetings and keep track of shared calendars, contacts and tasks, and use the Journal. more...Microsoft Outlook 98 Desktop Information Manager
In standalone or single-user mode MS Outlook functions as desktop information manager (DTIM) including managing files and folders. On completion of this course, readers will be able to navigate Outlook, get help, set and keep track of their appointments, tasks and contacts, post Notes, print and organise their Outlook desktop. more...Microsoft Outlook Express
Outlook Express is a one-stop online communications solution for Windows 95 and Windows 98. You can compose and receive rich-text e-mail and create a personalized address book to keep track of your contacts. Outlook Express helps you manage your mail folders to suit your needs and also lets you subscribe to and download articles from newsgroups. more...Microsoft Outlook 2000 Introduction
MS Outlook functions as desktop information manager including managing files and folders and an mail message centre. On completion of this course, delegates will be able to navigate Outlook, get help, send and read e-mail, set and keep track of their appointments, tasks and contacts, post Notes, print and organise their Outlook desktop. more...Microsoft Outlook 2003 Introduction
This course is designed to help you to use the email and scheduling application Microsoft Outlook. You will learn to send and receive emails and instant messages and to manage communications and contacts using Outlook. You will also learn to use the scheduling component to arrange appointments, meetings, and tasks. You will be able to customise the view to sort, group, filter, and search for more...Microsoft Outlook XP 2002 Level 1; Introduction
Microsoft Outlook is a powerful personal information management program, to efficiently communicate, schedule appointments and tasks, record information and organise your files. In this course the reader will learn about outlook essentials, communicating with mail, organising contacts, scheduling with calendar, tasks, keeping a journal and using notes. more...Microsoft Outlook 2002 (XP) Introduction
To use the Desktop Information Manager application Microsoft Outlook 2002 (XP) to store and organise personal and business information. You will learn to send and receive email, schedule meetings and appointments, create a list of contacts and manage tasks. more...
From Backup Training Corporation
Criminal Interdiction
Criminal interdiction will examine common characteristics of criminals, relevant case law pertaining to consensual contacts and detentions, and document examination in the field. more...
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