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The Power of being Different on-line e-learning cbt (computer based)study at homecourseware ...ers in the importance of moving away from incrementalism (continuous innovation that guarantees safe but small successes), and getting used to radicalism (innovating in a complete different field: doing what others haven`t thought of yet). The course will provide the basics one can maintain to preserve an innovative spirit and assure impulses for constant improvement. The course will also  more...
Management & Leadership Continuous Quality Improvement (CQI) Training Program on-line e-learning cbt (computer based) ... how to effectively and efficiently implement a system of Continuous Quality Improvement (CQI) for your organization. In the 21st Century, and its global economy, the skill of continually improving quality is vitally important to an organization's longevity and success. Whether you are in the service or production business, this course provides a proactive method of effective and efficient  more...
Lean Manufacturing Personal Training Library on-line e-learning cbt (computer based) ...up Reduction, TPM, Visual Factory, Support Processes, and Continuous Improvement are explored in Unit 2. Lean implementation strategies and practices are covered in Unit 3. (3 Units; 3 Assessments; Approximately 10 hours of training.) In the 5S: Workplace Organization course, the student will learn the fundamental concepts of the 5S?s that help improve quality and productivity. (The 5S?s stand  more...
Introduction to Customer Relationship Management-Part 1 on-line e-learning cbt (computer based) ...gement: Year 2000 Edition" the CRM market will experience continuous growth from $8 billion in 1999 to more than $24 billion by 2003. This course will provide you with an overview of CRM, its components and relevance in a fast-paced business arena. Recommendations:Those students who successfully complete the course will be encouraged to take Part 2 which will be offered in sequence. The  more...
Advanced Customer Relationship Management -Part 2 on-line e-learning cbt (computer based) ...gement: Year 2000 Edition" the CRM market will experience continuous growth from $8 billion in 1999 to more than $24 billion by 2003. This course will provide you with an overview of CRM, its components and relevance in a fast-paced business arena. Recommendations:Those students who successfully complete the course will be encouraged to take Part 2 which will be offered in sequence. The  more...
Management & Leadership Continuous Quality Improvement (CQI) Training Program on-line e-learning cbt (computer based)study at home This course will teach you how to effectively and efficiently implement a system of Continuous Quality Improvement (CQI) for your organization.  more...
From 123-CBT Computer Based Training
Industry Overview Information Technology on-line e-learning cbt (computer based) ...uggle through fluctuating markets and must concentrate on continuous improvement to survive. Most agree that the demand for IT products and services will continue to increase, but at the same time, the customer is demanding more value per dollar in order to justify IT spending. Rather than ad hoc purchasing to solve a specific problem, customers are evaluating IT purchases in light of how they  more...
Assessing Performance Continuously on-line e-learning cbt (computer based) ...This course shows you how to make performance appraisal a continuous process. The first stage of continuous performance assessment is planning. Appraisal must be linked to performance goals that matter, and these goals need to encompass both the organization and the individual before a performance plan can be agreed on by appraiser and appraisee. Even with conventional roles and relationships  more...
The Key Stages of Coaching on-line e-learning cbt (computer based) Coaching has many uses in organizations, and the sequence of coaching activities is similar in all of them. This course will involve learners in the continuous process of discovery, goal setting, action planning, and follow-up that distinguishes coaching from other development methods.  more...
Pursuing Successful Lifelong Learning on-line e-learning cbt (computer based) ...d these terms: lifelong learning, self-directed learning, continuous learning, and knowledge worker? If you wonder what these terms really mean, why they are important, and how you rate as a worker and learner for the 21st century, then this course is for you. Find out how lifelong learning strategies can enable you to develop your work skills and to manage your professional development. Don't  more...
Performing Quality Assurance and Control on-line e-learning cbt (computer based) The ultimate measure of success for any project is whether the results satisfy the project customer. After all, it's the project customer who determines whether the results of a project were worth the time and money that went into it. However, project managers can't wait until a project is complete to find out whether the results meet the customer's needs. At the scheduled conclusion of a project,  more...
The Path to Peace and Harmony on-line e-learning cbt (computer based) A saying goes, " We will never be better as a team than we are with each other." The road to peace and harmony involves working with every team member toward mutual goals. Each team member must be involved to set the stage for success. Continuous improvement and teamwork are vital to creating a team that works and stays together. How can your team reach harmony? At the end of this course, you'll  more...
Data Protection in Exchange Server 2007 on-line e-learning cbt (computer based) With e-mail becoming one of the most popular choices for business communications, it is now more important than ever for e-mail to always be accessible to users. This can be accomplished using a number of techniques, including clustering, backups and load balancing. This course discusses high availability solutions using Cluster Continuous Replication, Single Copy Clusters, as well as Network Load  more...
Data Classification and Collection in Six Sigma on-line e-learning cbt (computer based) ...ure data accuracy and integrity. This course will explore continuous and discrete types of data, and nominal, ordinal, interval, and ratio measurement scales. It will also introduce methods for data collection, such as check sheets and coded data, and deals with the issue of data accuracy and integrity, focusing particularly on sampling techniques such as random sampling and stratified  more...
Six Sigma and Lean in the Organization on-line e-learning cbt (computer based) ...developed in Toyota's manufacturing operations, Lean is a continuous improvement approach that focuses activities on reducing wastes. Whereas Six Sigma helps companies reduce defects and improve quality, Lean thinking helps reduce waste and improve process flow and speed. Due to the complementary nature of the Lean approach, many organizations incorporate it into their overall Six Sigma  more...
Six Sigma Management and Planning Tools on-line e-learning cbt (computer based) In the 1970s, a group of seven "new" tools for quality management were developed in Japan. When they reached America in the 1980s and 1990s, they were renamed the Management and Planning (MP) tools. Used separately or in combination, they are powerful tools in the Six Sigma?? approach for insuring quality and continuous improvement. This course will cover the seven tools--affinity diagrams,  more...
Lean Concepts on-line e-learning cbt (computer based) Most business processes are 90 waste and 10 value-added work. The challenge for businesses today is to find new ways to dramatically reduce costs and improve investment returns while better serving their customers. To meet these challenges, organizations have turned to Lean Thinking, which seeks the elimination of all forms of waste, strives for continuous improvement, and simplifies business  more...
Total Productive Maintenance on-line e-learning cbt (computer based) How do you ensure that the maintenance requirements of physical assets are met as cheaply and effectively as possible? The goal is to reduce downtime and minimize maintenance costs. Total Productive Maintenance (TPM) is a systematic approach to eliminating waste associated with production equipment and machinery. It is an approach that seeks to engage all levels and functions in an organization to  more...
Calculating Process Capability on-line e-learning cbt (computer based) When process data fails to produce a normal distribution, special indices are required to calculate process capability. This course teaches Black Belt candidates the indices for non-normal process capability, and discusses how to transform non-normal data for use in standard statistical tests. It also examines the difference between continuous and discrete data, and the distributions used for  more...
A Primer for Ensuring Accountability on-line e-learning cbt (computer based) ...ed to enhance your ability to communicate a philosophy of continuous improvement, what you expect of your staff, and what they must expect of themselves. This is a primer on multiple approaches to performance appraisal. It's much easier to hold people accountable for their work if they know exactly what's expected, and more importantly, why it's expected. Acting on the lessons in this course  more...
Creating a Business Execution Culture on-line e-learning cbt (computer based) .... Businesses must be in a state of constant evolution and continuous improvement just to keep up. An organization's ability to execute is paramount to its survival. After all, how can a company be constantly evolving and improving if no one within the organization is getting anything done? In companies that execute well, the principles of business execution permeate the entire organization and  more...
Knowledge as Strategy Performance Improvement on-line e-learning cbt (computer based) In the 21st century--the Knowledge Age--corporations will see workers as intellectual capital. Workers themselves, rather than just information, will become the resources that allow organizations to respond quickly and effectively to rapid change. Learning is at the core of these demands--whether it's learning a new skill, knowing how to manage existing and new knowledge, or creating  more...
The Potential of Self-directed Learning on-line e-learning cbt (computer based) ...ard these buzz words of the '90s: self-directed learning; continuous learning; the learning organization; the knowledge worker? If you wonder what these terms really mean, why they are so important, and how you rate as a worker for the 21st century, this course is for you. Find out what you can do to take control of your own skill and career development. Learn to identify resources, build  more...
SAP R 3 v4 0 MM Warehouse Management on-line e-learning cbt (computer based)cd rom ...ment Duration: 1 - 2 Hour(s) Inventory procedure. Continuous and annual inventory. Carrying out a continuous inventory. Carrying out an annual inventory. Creating and printing inventory records. Entering count results. Completing an inventory. Unit 4: Warehouse Stock Keeping Duration: 1 Hour(s) Storage unit management. Stock placement. Storage unit stock. Stock  more...
IBM AIX--Part 1 Basic Administration on-line e-learning cbt (computer based)cd rom ... in the error-logging process. Identify the reasons for continuous AIX performance monitoring. Identify CLI commands that are available for performance monitoring. C ontent Emphasis Skills-Based A udience The audience would typically be using Unix as an operating system for multiple tasks. Examples of such tasks would be managing files, printing, running applications,  more...
Excellence in Service Establishing Service Standards on-line e-learning cbt (computer based)cd rom ...performance against these standards to identify areas for continuous improvement. Learn To: Identify the importance of understanding customer expectations by evaluating the criteria customers use to assess the quality of your company's service. Identify the methods for setting, developing, and implementing service standards. Identify ways to monitor service standards. Audience:  more...
From Compliance Solutions
Confined Space Entry-Online on-line e-learning cbt (computer based) ...ace (defined by OSHA as any space that is not meant for continuous human occupancy) MUST receive this training before they may gain access to the area. Please Note: This course does not qualify participants as a confined space attendant (rescue trained). This course is available to companies for groups and on-site. For more information on Confined Space Rescue, or to get a quote  more...
From EMS Consulting Group, Inc.
Lean Manufacturing Certification Online on-line e-learning cbt (computer based)study at homegroup study and discussionself directedtrain the trainer Our self-paced online lean manufacturing certification program covers all of the topics our classroom version covers and results in the designation of Certified Lean Practitioner. The format includes audio-visual presentation, case studies / readings, direct application of the concepts through projects for enhanced learning, and test completion. And, like our classroom version, students will  more...
Kanban Pull Systems and Inventory Management Online on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directed Our self-paced online Kanban and Pull Systems training program covers all of the topics our classroom version covers. The program will equip students with a detailed understanding of kanban systems, types of pull systems, and inventory management. The format includes audio-visual presentation, templates, case studies, and a final quiz. And, like our classroom version, students will have the  more...
Continuous Flow Manufacturing Cells Online on-line e-learning cbt (computer based)study at homegroup study and discussionself directed ...Continuous Flow Manufacturing Cells training program covers all of the topics our classroom version covers. The program will teach students how to design manufacturing cells with continuous or FIFO flow. The format includes audio-visual presentation, templates, case studies, and a final quiz. And, like our classroom version, students will have the ability to contact the instructor with  more...
Value Stream Mapping Online on-line e-learning cbt (computer based)study at homegroup study and discussionself directed Our self-paced online value stream mapping program covers all of the topics our classroom version covers. The format includes audio-visual presentation, case studies, and a final quiz. And, just as our classroom version does, students will have the ability to contact the instructor with questions, requests for feedback on ideas and case exercises. Students will also be able to contact each  more...
From Learn Skills
Managing Quality Customer Service on-line e-learning cbt (computer based)study at homecoursewareself directed Organisational focus on customer service took a leap during the 80s and 90s due in part to the Quality initiative taking place during these decades. For an organization to succeed, intensely managing service quality is absolutely essential. It is only through customer alignment that the organization is on track toward a single, shared vision of customer focus and customer value; a vision that  more...
Continuous Improvement to Systems and Processes on-line e-learning cbt (computer based)study at homecoursewareself directed Although it may sound like an exhausting and neverending struggle, continuous improvement is actually about instituting processes and work practices that will direct the evolution of your organisation.  more...
From Serebra Learning Corporation
Bridge The Expectations Gap on-line e-learning cbt (computer based) You have to be prepared to walk a mile in their shoes to understand more fully what customers experience when they deal with your company. There's nothing more effective in emphasizing the gap between what you believe their experiences to be and their realities than thinking and acting like a customer. This course takes you through several processes for doing exactly that, and you'll be shown how  more...
Information Technology IT Industry Overview Version 1 on-line e-learning cbt (computer based) ...uggle through fluctuating markets and must concentrate on continuous improvement to survive. Most agree that the demand for IT products and services will continue to increase, but at the same time, the customer is demanding more value per dollar in order to justify IT spending. Rather than ad hoc purchasing to solve a specific problem, customers are evaluating IT purchases in light of how they  more...
Project IT Management Simulation - Design to Rollout on-line e-learning cbt (computer based) ...proach, the company has been very successful and enjoys a continuous increase in its customer base. To further simplify the buying process, American Auto has recently embraced the idea of upgrading its web site's virtual showroom to allow for online purchasing of vehicles for national delivery. With the new web site, a customer will be able to choose the year, model, and options of their new  more...
Successful Lifelong Learning on-line e-learning cbt (computer based) ...d these terms: lifelong learning, self-directed learning, continuous learning, and knowledge worker? If you wonder what these terms really mean, why they are important, and how you rate as a worker and learner for the 21st century, then this course is for you. Find out how lifelong learning strategies can enable you to develop your work skills and to manage your professional development. Don't  more...
Continuous Performance Assessment on-line e-learning cbt (computer based) ...This course shows you how to make performance appraisal a continuous process. The first stage of continuous performance assessment is planning. Appraisal must be linked to performance goals that matter, and these goals need to encompass both the organization and the individual before a performance plan can be agreed on by appraiser and appraisee. Even with conventional roles and relationships  more...
Key Stages in Coaching on-line e-learning cbt (computer based) ... in all of them. This course will involve learners in the continuous process of discovery, goal setting, action planning, and follow-up that distinguishes coaching from other development methods. This course is for anyone in an organization who has a role in improving the performance of co-workers, keeping in mind the fact that coaching is not solely a top-down activity. Typically, coaching  more...
The Potential of Self-directed Learning on-line e-learning cbt (computer based) ...ard these buzz words of the '90s: self-directed learning; continuous learning; the learning organization; the knowledge worker? If you wonder what these terms really mean, why they are so important, and how you rate as a worker for the 21st century, this course is for you. Find out what you can do to take control of your own skill and career development. Learn to identify resources, build  more...
Knowledge as Strategy Performance Improvement on-line e-learning cbt (computer based) In the 21st century--the Knowledge Age--corporations will see workers as intellectual capital. Workers themselves, rather than just information, will become the resources that allow organizations to respond quickly and effectively to rapid change. Learning is at the core of these demands--whether it's learning a new skill, knowing how to manage existing and new knowledge, or creating  more...
The Power of the Learning Organization on-line e-learning cbt (computer based) In the new Knowledge Age, the only successful organizations will be those that know how to gather, support, and manage knowledge. If you're a manager or trainer who wants to improve performance, you need support from the corporate culture. Take this course to discover what factors make up a learning organization, how to assess whether your organization has them, how to train leaders to support  more...
The Imperatives of Innovation and Leadership in Strategy on-line e-learning cbt (computer based) ... increases. While some companies focus on incremental and continuous innovations, other companies have managed to create disruptive innovations, challenged existing incumbents, and created entirely new markets for their products or services. However, without leadership, many of these innovations go unrealized, as not all managers have the leadership qualities that ensure success. This course  more...
Six Sigma Management and Planning Tools on-line e-learning cbt (computer based) ... tools in the Six Sigma approach for insuring quality and continuous improvement. This course will cover the seven tools--affinity diagrams, interrelationship digraphs, tree diagrams, activity network diagrams, cause-and-effect matrices, prioritization matrices, and process decision program charts (PDPC). Six Sigma is a registered Trademark of Motorola Corporation, and all rights, title and  more...
Lean Concepts on-line e-learning cbt (computer based) ... seeks the elimination of all forms of waste, strives for continuous improvement, and simplifies business processes. This course explores how businesses that implement Lean Thinking learn how to reduce waste, streamline production and improve operational flexibility. Practical steps and tools for the identification, treatment and removal of waste are explored while focusing on increasing  more...
Total Productive Maintenance TPM on-line e-learning cbt (computer based) ...members working together. It also describes how TPM seeks continuous improvement of production equipment effectiveness through periodic evaluations. In addition, the requirements to successfully implementing TPM are covered. Candidates for Black Belt certification; managers/executives overseeing personnel involved in the implementation of Six Sigma in their organization; consultants involved in  more...
Probability and Statistics on-line e-learning cbt (computer based) The Measure step of the DMAIC system used in Six Sigma relies on the use of probability and statistics to produce information on variations in process. Black Belt candidates must be proficient in descriptive, inferential, and process-oriented statistical thinking; must understand how to stratify data; and must appreciate the uses of the Central Limit Theorem and inferential statistics to interpret  more...
Properties and Applications of Probability Distributions on-line e-learning cbt (computer based) Whether calculating future process capability or the length of time before product failure, probability distributions are essential to the Six Sigma Black Belt. Distributions and their random variables are the key to determining supportable conclusions for hypothesis tests and confidence intervals. This course discusses the general use of probability distributions, and reviews the applications of  more...
Calculating Process Capability on-line e-learning cbt (computer based) ...tatistical tests. It also examines the difference between continuous and discrete data, and the distributions used for capability analysis of discrete data. Six Sigma is a registered Trademark of Motorola Corporation, and all rights, title and interest in Six Sigma belongs to Motorola. Candidates for Black Belt certification; managers/executives overseeing personnel involved in the  more...
Six Sigma DMAIC Measuring the Process on-line e-learning cbt (computer based) Would you use your thumb and forefinger to measure how much carpet you need to buy for a new room in your house? By the same token, do you have the right tools for measuring a process in your organization that just isn't working? "Six Sigma DMAIC: Measuring the Process," provides Six Sigma Green Belts and team members with techniques for precisely pinpointing the source of problems--and precisely  more...
History of Organizational Improvement and the Foundations of Six Sigma on-line e-learning cbt (computer based) ...mines the concepts of quality, customer satisfaction, and continuous improvement that are common among Six Sigma, the Total Quality Management movement, and continuous improvement. It also discusses the continuum among each of these business approaches. Finally, the course provides an understanding of the development and use of continuous improvement tools, including the contributions of  more...
Lean Logic on-line e-learning cbt (computer based) Suppose a friend told you that it was more efficient to put on your shoes before your pants when getting dressed. What is the logic behind taking an action that seems so counterintuitive? You probably wouldn't implement this new methodology without a thorough explanation of its origin and logic, right? Some of the lean manufacturing suggestions may also strike you as counterintuitive. That's  more...
The Appraisal Interview on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd If you are judged on the success of your team, it's in your interest to ensure that they are operating at their peak. Effective appraisal is one of the most powerful ways of motivating people to give their best performance. But if you think appraisal is about handing down judgements from above... think again. This course will help you for when you're in the hot seat. It will show how to structure  more...
Excellence in Service - Establishing Service Standards on-line e-learning cbt (computer based) In Excellence in Service: Establishing Service Standards you will learn how to identify customer expectations by evaluating the criteria customers use to assess the quality of your company's service. You will learn how to set develop and implement service standards. You will also understand the importance of surveying customers and incorporating their feedback into service standards. Finally you  more...
From E-grammar.org
Future perfect simple and continuous tense on-line e-learning cbt (computer based)study at homee-bookcomputer lab This website helps students learn and practise grammatical structures online. There are a lot of various exercises for each structure and the tenses are explained in the grammar rules section, which is also available in a printable version. You can practise the English tenses online until you can use them properly. All the exercises are interactive. After you have completed an exercise (or a part  more...
Future simple and continuous tense on-line e-learning cbt (computer based)study at homee-bookcomputer lab This website helps students learn and practise grammatical structures online. There are a lot of various exercises for each structure and the tenses are explained in the grammar rules section, which is also available in a printable version. You can practise the English tenses online until you can use them properly. All the exercises are interactive. After you have completed an exercise (or a part  more...
Present simple, present continuous tense on-line e-learning cbt (computer based)study at homeself directede-bookcomputer lab This website helps students learn and practise grammatical structures online. There are a lot of various exercises for each structure and the tenses are explained in the grammar rules section, which is also available in a printable version. You can practise the English tenses online until you can use them properly. All the exercises are interactive. After you have completed an exercise (or a  more...
Past simple, past continuous tense on-line e-learning cbt (computer based)study at homee-bookcomputer lab This website helps students learn and practise grammatical structures online. There are a lot of various exercises for each structure and the tenses are explained in the grammar rules section, which is also available in a printable version. You can practise the English tenses online until you can use them properly. All the exercises are interactive. After you have completed an exercise (or a part  more...
Present perfect simple and continuous tense on-line e-learning cbt (computer based)study at homee-bookcomputer lab This website helps students learn and practise grammatical structures online. There are a lot of various exercises for each structure and the tenses are explained in the grammar rules section, which is also available in a printable version. You can practise the English tenses online until you can use them properly. All the exercises are interactive. After you have completed an exercise (or a part  more...
Past perfect simple and continuous tense on-line e-learning cbt (computer based)study at homee-bookcomputer lab This website helps students learn and practise grammatical structures online. There are a lot of various exercises for each structure and the tenses are explained in the grammar rules section, which is also available in a printable version. You can practise the English tenses online until you can use them properly. All the exercises are interactive. After you have completed an exercise (or a part  more...
Present tense, be going to for future on-line e-learning cbt (computer based)study at homee-bookcomputer lab This website helps students learn and practise grammatical structures online. There are a lot of various exercises for each structure and the tenses are explained in the grammar rules section, which is also available in a printable version. You can practise the English tenses online until you can use them properly. All the exercises are interactive. After you have completed an exercise (or a part  more...
From Berteig Consulting Inc.
OpenAgile Readiness Certificate - OA Level 1 - Individual ... can be used for delivering value and effective learning/ continuous improvement. It provides guidance for effective teamwork, decision-making, work tracking, and prioritization. OpenAgile includes eight levels of certification for individuals. The Readiness Certificate requires reading a 35 page "primer" document and taking an online knowledge test based on the document. This is the  more...
From Wavelength
Content Writing for the Web Certificate Online Course on-line e-learning cbt (computer based)study at homegroup study and discussionself directed ...d efficient interface. 12. High-quality graphics. 13. Continuous grading and evaluation, ensures that you learn all the way. This course is designed to reach the creator within you and equip you with the additional skill-set that includes web-content creation techniques, knowledge of web-mechanics, and content presentation based on usability principles. Thus, it aims at making you an  more...
Instructional Design for Senior Professionals on-line e-learning cbt (computer based)study at homegroup study and discussionself directed ...d efficient interface. 12. High-quality graphics. 13. Continuous grading and evaluation, ensures that you learn all the way. The IDSP (Instructional Design for Senior Professionals) Online is a two-month online course that is designed and developed for the seasoned professionals who have now progressed beyond storyboard and design document creation, but who wish to learn Instructional  more...
E-Learning for Trainers on-line e-learning cbt (computer based)study at homegroup study and discussionself directedtrain the trainer ...d efficient interface. 13. High-quality graphics. 14. Continuous grading and evaluation, ensures that you learn all the way. The ELT Online is an online course designed for those trainers who today find themselves engaged in creation of eLearning content. It takes you through the nuances of eLearning, explaining each little detail from your perspective, helping you understand the needs  more...
Instructional Design for Trainers on-line e-learning cbt (computer based)study at homegroup study and discussionself directedtrain the trainer ...d efficient interface. 13. High-quality graphics. 14. Continuous grading and evaluation, ensures that you learn all the way. This course is designed to esigned to meet the needs of our trainer audience. It speaks to them in their language. The IDT Online course is designed for those trainers, who wish to learn instructional design in a systematic, interesting, and entertaining manner.  more...
Wavelength - Online Certificate Course In Instructional Design And Content Writing - IDCWC Online on-line e-learning cbt (computer based)study at homegroup study and discussionself directed ... efficient interface. 13. High-quality graphics. 14. Continuous grading and evaluation, ensures that you learn all the way. This course is designed to interact with you at an intellectual level that an instructional designer needs to be at. It lays the instructional design framework for you, and then provides you the tools that you can use to create effective courses for any audience  more...
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