Control Telephone Seminars - Training Resources

Corrosion Control for Water System Piping & Storage Tanks BenefitsCorrosion is a process that attacks buried metallic water distribution and transmission piping often resulting in unexplained water loss, service disruptions, and increased maintenance and operating costs. A recent study indicated the annual cost of corrosion of water systems in the United States alone exceeds $22 billion and is expected to grow. The goal of this teleconference is to  more...

Traffic Management for Construction Work Zones: Unique Challenges and Solutions ...ractors who are required to prepare and implement traffic control plans often do not understand how to process the approval and satisfy the agencies requirements, as well as federal and state occupational regulations. Understanding the MUTCD and agency requirements, as well as their newly implemented regulations can impact schedule and costs. This teleconference will help you understand how  more...

Implementing a Health Risk Assessment for Your Health Plan: What Works, What Doesn't, What's Legal ... questions such as 'How can a health risk assessment help control health care costs?,' 'What makes for an effective health risk assessment?,' 'How do I get employees to participate?,' 'What should I look for in a vendor?' and 'Aren't there a lot of legal issues with gathering health information about employees?' This teleconference will allow you to begin the process of implementing a health  more...

Improve Productivity While Staying Compliant: Implementing Quality Procedures BenefitsMany organizations with customer delivery and quality problems (high reject rates across the supply chain) are unaware of the increased costs of tracking, repairing, scrapping and redelivering key products. When the discussion whether lean, six sigma and/or supply chain techniques are singularly the most effective way of dealing with quality problems, you miss the opportunity of using a  more...

Limited Medical Programs: How Employers Are Using Them to Control Health Care Costs ...be utilized in combination with major medical programs to control costs. The teleconference will also explain new medical programs in the market place and how some voluntary benefits can be integrated with major medical and limited medical plans to reduce the employee's out-of-pocket expense exposure. Human resource managers, benefits administrators, business owners and managers, payroll  more...

De-Escalation Tactics When Responding to Individuals with Mental Illnesses ...geared to 'set up' those being contained so that physical control techniques are enhanced, if they become necessary. When the public is witness to successful verbal de-escalation, they better understand and respect the challenges facing an officer, which contributes to future officer safety. Successful verbal de-escalation also sets a precedent with emotionally disturbed people who are likely  more...

Innovative Energy Saving Strategies for Manufacturers BenefitsMany manufacturing facilities that deal with older technologies, 'that's the way it has always been done' mentalities and a tunnel view consider the manufacturing process the only investment which will result in increased revenue. This teleconference will address the potentials to update this older technology. We will discuss new strategies to help manufacturer's see new ways are not  more...

Employee Wages: Administration of Caps, Freezes, Reductions and Furloughs ...control payroll costs in response to economic uncertainty. Layoffs and force reductions have pared many workforces to the bone, but the pressure to manage costs is relentless. Adjustments to compensation and to working time can be viable alternatives to job cuts, but they are not without legal risk. This teleconference will address the legal and business cases for compensation adjustments and  more...

Enterprise Resource Planning - Getting the Payback From Your ERP System BenefitsYou will get an overview of the planning hierarchy in world class businesses and how the planning process utilizes the ERP system. You will better understand the need for robust metrics and an accountability infrastructure, and will become more aware of the power the ERP discipline has in getting the most return for the effort invested. It will become apparent that there is a lot of  more...

Ground Failures and Other Groundwater-Related Property Damage ...n into structures is a challenging problem to isolate and control. This teleconference will help you identify and minimize potential problems related to the effects of water on soils and building foundations. Case histories provide examples of groundwater-related ground failures that have resulted in expensive insurance claims and/or litigation. This teleconference will explain procedures for  more...

Internal Controls ...rstanding how to develop and implement effective internal controls is critical to your business. In addition to helping you comply with the law, a good system of internal control can dramatically improve your bottom line. In this 90-minute teleconference, you'll learn about basic internal control concepts that will help you design and implement a system of internal controls that's right for  more...

Low-Impact Development Maintenance and Upkeep Techniques ...the country new storm water regulations are requiring the control of runoff peak flow rates, runoff volume and water quality. To meet these requirements, engineers and planners are implementing low impact development concepts into their site development plans. This results in the use of many complex storm water BMPs such as bioinfiltration systems, infiltration basins, constructed wetlands, wet  more...

Efficiency Estimations and Payback Periods for New Equipment BenefitsEnergy savings is possible for nearly every electric motor application but there are obstacles to buying and installing a higher efficiency motor. Practical considerations of the real world such as initial purchase, accounting system roadblocks, and installation and operating cost, must be part of the decision process. This teleconference will explain basic principles of electric motor  more...

Wellness Programs: Legal Developments, Requirements and Risks ...ncourage wellness programs and healthy lifestyles to help control the cost of health insurance and much of their interest is based on success stories from the private sector. But privacy advocates and some federal regulators take the position that wellness programs erode individual rights. Despite the regulatory uncertainties, more employers than ever are looking to wellness programs to control  more...

Common Annexation Issues in Development ...uss the pros and cons of annexation and how it is used to control development. You will gain useful information regarding the general requirements for annexation and the remedies available to those opposing the annexation. Learning objectives: You will be able to discuss annexation agreements. You will be able to identify what constitutes contiguous or adjacent territory. You will be able to  more...

Workers' Compensation Handbook Best Practices ...controlling the costs of legitimate claims is a daunting task. In this difficult economy, it is essential that all employers take every step they can to reduce their workers' compensation exposure and costs. This 90-minute teleconference is geared to provide you with the best handbook practices - policies, procedures and techniques - for staying in control of your workers' compensation claims  more...

Conducting Effective Safety Audits BenefitsAudits are a key component of an effective safety program. Just as periodic physicals can help you check how healthy you are, periodic safety audits can help evaluate the health of your safety program. This teleconference will outline the four steps you should consider in order to conduct effective safety audits. Manufacturing engineers, presidents, vice presidents, plant managers,  more...

Financial Planning After Retirement: Coordinating the Retirement Plan with the Estate Plan BenefitsA wrong determination of whether a trust qualifies as a designated beneficiary of retirement benefits can cost the owner decades of tax deferral as well as 50 percent excise tax penalties. Learn how to provide the best asset protection and estate planning benefits for large retirement plans so that the valuable 'stretch out' does not become a 'blow out.' Most trusts are inadequately  more...

Tax Practice and Procedure Blunders That Can and Should Be Avoided BenefitsThis teleconference will describe common mistakes made by tax practice and procedures practitioners which can and should be avoided. Discussion on inadvertent privilege waiver, failure to control the flow of information at an audit, missing critical deadlines, failure to provide appropriate and adequate refund claims when necessary, and other key procedural mistakes will be addressed.  more...

Lighting Design and Control for Commercial Buildings: Increase Sales, Increase Productivity and Save Energy ...ies, impact on other architectural systems and integrated controls will all be discussed. We will discuss daylighting, a 100 year old feature that is more relevant now than ever. This teleconference will take you past LEED and show you how proper illumination will improve your bottom line. Learning Objectives - You will be able to review technology relating to lighting sources. - You will be  more...

Successful Strategies for Shortening the Sales Cycle BenefitsIf we could take more control and shorten the sales cycle, we would earn more money, sell more and make our companies more profitable. In this teleconference, you will learn how to analyze your sales process and actively engage the prospect with each and every contact.  more...

Product Development Metrics for Manufacturers: Measuring Your Productivity BenefitsR D and product development organizations are behind transaction processing and operations functions in their understanding of measurement and its place in the organization. Six Sigma and Lean initiatives have facilitated great improvements in corporations without significantly benefiting most marketing, R D and product development organizations. Inventive professionals resist measurement  more...

Pervious Concrete - The Pavement That Drinks! ...tal Protection Agency for providing first-flush pollution control and storm water management. Property owners and developers can also reduce fees and enhance the bottom line by using pervious concrete, which commonly provides 20 or more years of service with little or no maintenance. You will learn about the latest mix designs, freeze and thaw resistance, environmental benefits, storm water  more...

Combating Rising Construction Costs ...le to analyze main reasons costs escalate and how you can control them. - You will be able to categorize best ways to allocate risk. - You will be able to compose project documentation and contract use. - You will be able to discuss allocating increased costs after a project. Project managers, contractors, subcontractors, presidents, vice presidents, engineers, architects, developers,  more...

Infection Control Programs BenefitsHealth care associated infections have moved into the forefront of the health care industry due to emerging and re-emerging issues, the human toll and reimbursement challenges. Central to this problem is the impact of the infection preventionist and the infection prevention function. This teleconference will help identify specific elements of an effective infection prevention program and  more...

New Rules and Formats for International ACH Transactions ... that are threats to the U.S. The Office of Foreign Asset Control is the government organization that tracks this information. Their regulations require that all international transactions comply with the travel rule which includes all sorts of information not currently carried in domestic ACH entries. To comply with this regulation, the NACHA and its members designed and developed a new format  more...

Paid Sick Leave Update: Policies and Procedures in an Evolving Workplace nMany employers voluntarily provide their employees with paid sick leave. Increasingly, however, states and localities are dictating that employers allow employees to use these voluntarily-provided paid sick leave benefits for reasons beyond those covered by the employer's program. In some cases, states and localities have begun to mandate that employers provide employees with a minimum paid sick  more...

Increasing the Effectiveness and Efficiency of Manufacturing Logistics nIn manufacturing logistics, the first priority is providing the right support to make production flow smoothly and put out the goods the company sells. This is effectiveness. The second priority is to provide this support without wasting human, technical or financial resources. This is efficiency. What most companies do in logistics is pursue efficiency at the expense of effectiveness, curtailing  more...

Design Codes and Standards for Noise Control ...ide you with information on how to use building design to control sound and noise. The session will discuss the general nature of acoustics problems, the design tools to avoid such problems, and obligatory performance goals and the nature of applicable standards. These standards relate to common interior noise sources for commercial, residential and educational buildings, special facilities  more...

Crisis Intervention Team Training for Law Enforcement for the 21st Century ... focused on projecting authoritative persona, command and control, and follow my directions or else. These tactics often lead to use of force and injury for all involved parties. Some lead to litigation and failure to train is often invoked in allegations when alternative crisis intervention team techniques might have succeed in resolution of the encounter without use of force. Training law  more...

SAS 70 Requirements, Obligations, and Audit Survival Best Practices ...customers to become more aware of their vendors' internal controls and security than ever before. Maintaining an up-to-date SAS 70 report based on an audit of the effectiveness your organization's control objectives and activities can help satisfy these customers' concerns. To successfully navigate the SAS 70 audit process, it is important to know as much as possible about what a SAS 70 is,  more...

Using Failure Mode and Effects Analysis to Reduce Defects, Improve Quality and Make More Money nFailure modes and effects analysis is an increasingly popular tool that must be mastered by Lean Six Sigma professionals and can be used in every type of organization to reduce defects, improve quality and make more money! n nThis easy tool asks these simple questions: n- What can go wrong? n- Where can it go wrong? n- How bad will it be? n- Can we see it coming? n- Should we try to prevent  more...

Successful Strategies for Controlling Workers' Compensation Costs ...iness, but how do you stop the costs from spinning out of control? An effective workers' compensation program will utilize the available remedies to achieve the goals of reducing injuries, reducing benefit payment and reducing unsuccessful litigation results. This 90-minute teleconference will review the myths and misconceptions about workers' compensation as well as address how to control  more...

Getting to the Root of Root Cause Analysis nFailures are a fact of life. In every industry and occupation we are faced with failures. Failures of products, processes, systems and services abound. n nSome of us are tasked with fixing the processes that lead to failures. The customer wants "faster, better, cheaper" but we are delivering "slower, worse and costly." Failure can mean not meeting a customer requirement. It can relate to form,  more...

A Practical Guide for Using Litigation Technology During Discovery and at Trial nThe use of technology during discovery and at trial is now a requirement for the modern practice of law. Using and managing these complex systems in a cost effective and advantageous manner is a major challenge. This teleconference is intended to provide you with a practical guide to successfully use electronic discovery and trial presentation software; manage large document productions and  more...

Optimize Your Workforce Scheduling nFor many companies, scheduling the workforce can become a nightmare. Because labor is a significant cost of production, management is often under pressure to keep their workforce lean and flexible. The aim of workforce scheduling is to balance constraints to ensure that the right people with the right skills are in the right place at the right time. Workforce planning provides a systematic  more...

Design Tips for Rain Gardens: Storm Water and Runoff Control nRain gardens have been used to beautify landscapes while improving runoff quality since their inception in Prince George's County, Maryland, in the early 1990's. Research has shown that their cousin, bioretention, does a very good job of reducing pollutant loads, reducing runoff volumes and increasing infiltration, spurring regulators to look favorably on these practices. What these systems look  more...

Mitigating the Impact of Construction Projects: Hurdles to Project Success ...provide you with practical strategies for identifying and controlling negative impacts to the surrounding community and environment. The teleconference will cover the most common nuisance complaints and methods to avoid each, including noise, air quality, vibration, water resource and erosion control, traffic, economic factors and public relations. The best method of controlling these impacts  more...

Reducing Insulin Errors ...Control and Prevention announced this past June that 24 million Americans now have diabetes, an increase of three million people in just two years. Diabetes is also one of the most common diagnoses seen in hospitalized patients. Moreover, insulin may be the preferred medication to manage glucose while patients are hospitalized. The Joint Commission of Accreditation of Healthcare Organizations  more...

Investing IRAs and Qualified Plan Rollovers in Real Estate, Franchises, Start-Ups and Other Private Investments - Techniques and ...ecipients of qualified plan rollovers have sought to take control of their own investments by investing directly in real estate and small businesses that they may intend to manage or otherwise be personally involved in. This trend has accelerated in recent years as syndicators, entrepreneurs, private fund managers and franchisors have come to view IRAs and qualified plan rollovers as sources of  more...

On-Site Power Generation: Challenges, Opportunities and New Developments ...ergency or disaster response centers; airport air traffic control towers; and other critical transportation centers. The common theme of these facilities is the need for highly reliable and stable power systems to support critical functions. n nMission critical actually refers to any enterprise that needs total continuity of operations regardless of any disruptions due to loss of grid power,  more...

Pitfalls with Lean Implementation nAre you (or about to be) in the 90% lean failure group? In implementing lean, the cards are stacked against your success. The sad truth is this: eight or nine organizations of 10 who embark on implementing an improvement initiative like lean, Six Sigma or Lean Six Sigma FAIL to get the benefits they should. This wastes time and money, and disenfranchises the workforce. In extreme cases, it can  more...

Medical Privacy Rights of Minors ...ation runs into the rights of the individual's parents to control the medical care delivered to their minor child, the caregiver is often caught in the middle. This teleconference will outline the rights of the minor to medical privacy and the ways those rights may be served while also serving the right of the parent or guardian to oversee the medical care provided. You'll learn about the  more...

Advanced Records Management: The Intersection of Good Records Management and eDiscovery Preparedness nEffective records management can have an enormous impact on e-discovery preparedness and a corporation's bottom line. While many corporations have established policies related to paper records, many of those same corporations have failed to update those policies to account for their rapidly increasing volumes of electronically stored information. No form of ESI demonstrates these complex issues  more...

Noise Control Design for Condominium and Multifamily Dwellings ...and airborne noise from adjacent units will be adequately controlled. This teleconference will help designers and contractors address noise issues by identifying what the design, sales and construction pitfalls can be, and addressing those issues during the different phases of the project. n nLearning Objectives n- You will be able to discuss goals and expectations. n- You will be able to  more...

Controlling Purchasing Card Risk ...me organizations express concern about how to effectively control the risk associated with putting charge cards in the hands of employees and occasional news reports heighten fear about card use in an organizational context. This teleconference will provide you with facts about purchasing card use and misuse in North America, and an examination of how to effectively control purchasing card  more...

Reduce Downtime and Enable Lean With Total Productive Maintenance nEquipment breakdowns create chaos and reduce effective capacity in most companies. They are often a significant roadblock to lean manufacturing. Total productive maintenance is the proven approach for minimizing surprise breakdowns and increasing the utilization of plant and equipment. It is a major component of lean manufacturing and the Toyota Production System. n nThis teleconference will  more...

From Contact to Contract: The Ladder Approach to Managing a Sale nMost salespeople follow a chaos theory of managing a sale - whatever happens, happens. Consequently, after leaving an initial meeting with a prospect they wonder how, when and why they should reconnect with the prospect. Not only does this lead to lost opportunities, even with prospects who do become clients the process is difficult, fraught with worry and uncertainty, and wastes a great deal of  more...

Curbing Unauthorized Overtime Benefits Year after year, one of the most challenging tasks employers face is keeping track of the hours their nonexempt employees work and correctly paying any required overtime premium. When unauthorized overtime occurs, labor costs skyrocket, and businesses face a budgeting nightmare. And when employees perform compensable work off the clock, the potential overtime liability for an employer  more...