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From 123-CBT Computer Based Training
Excel 2002 Advanced

Excel 2002: Advanced Microsoft
Lesson 1: Sorting & Filtering Data Introduction Lesson Objectives Opening Excel Importing Data From A Web Page The New Web Query Dialog Box Selecting A Table Navigating Pages Web Query Options Saving A Web Query Placing Data The External Data Toolbar Editing A Query Data Range Properties Refreshing Data Running A Saved Query Full Screen View
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Excel 2002 Advanced
Word 2002 Basic

Word 2002: Basic Microsoft
Lesson 1: Touring The Word Window Introduction Lesson Objectives Opening Word 2002 The Title Bar Menu Bar Overview Standard Toolbar Overview Formatting Toolbar Overview Displaying Other Toolbars Repositioning A Toolbar Docking A Toolbar Hiding A Toolbar Overview Of Task Panes Switching Between Task Panes Showing & Hiding The Task Pane Horizontal Ruler
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Design of Experiments and Validation of Solutions in Six Sigma

Design of Experiments and Validation of Solutions in Six Sigma ASQ Six Sigma Green Belt (SSGB)
"We are, I think, in the right road of improvement, for we are making experiments," said Benjamin Franklin. In the Improve stage of the DMAIC process, Six Sigma teams design and conduct experiments to study the nature of relationships between input variables and the response variable(s). They do
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Conducting Experiments and Analyzing Results in Six Sigma

Conducting Experiments and Analyzing Results in Six Sigma ASQ Six Sigma Black Belt (SSBB)
Six Sigma teams design and conduct experiments to investigate the relationships between input variables and response variables. By controlling and changing the input variables and observing the effects on the response variables, a Six Sigma team gains a deep understanding of these relationships. After
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Oracle Database 11g Using Data Types INDEX BY Tables and Cursors in PL SQL

Oracle Database 11g: Using Data Types, INDEX BY Tables, and Cursors in PL/SQL Oracle
To recognize ways to create user-defined PL/SQL records and INDEX BY tables, and identify the steps for declaring and controlling explicit cursors and cursors with parameters.
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Oracle Database 11g Controlling User Access and Managing Schema Objects

Oracle Database 11g: Controlling User Access and Managing Schema Objects Oracle
To recognize the steps for controlling user access to objects and also for maintaining these objects by dropping columns and adding constraints and indexes.
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Controlling Costs

Controlling Costs PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned
Establishing the budget for a project is a vital process in project management, yet it means nothing if the budget is not adhered to. Controlling project cost is critical to meeting a project's budget targets, and monitoring cost performance can
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Project Management Process Groups

Project Management Process Groups PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned
Processes: a set of interrelated actions and activities performed to achieve a specified set of products, results, or services. Good processes, meaning those based on sound principles and proven practices, are project managers'
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Project Quality Planning

Project Quality Planning PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned
Project managers need to build quality into their projects at the very beginning, during the planning stage. Quality managers have to ensure that quality requirements are met. The Project Quality Management knowledge area takes these
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Controlling Managing and Closing a Project PRINCE2 2009-aligned

Controlling, Managing and Closing a Project (PRINCE2: 2009-aligned) PRINCE2 PRINCE2 : 2009 Foundation PRINCE2® Foundation
In a project management system, processes are the foundation upon which every other aspect of the system stands. Processes provide a controlling structure for establishing what to do and when to do it. The bulk of the project work is done during the stage-related
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Business Writing Know Your Readers and Your Purpose

Business Writing: Know Your Readers and Your Purpose
To write effective and appropriate business messages, you need to know your readers. Are you addressing multiple readers or a single reader? How much knowledge do your readers have of your subject, and what issues concern them most? These are just some of the questions to consider before you start writing your message. Closely tied with
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Introduction to Operational Support and Analysis

Introduction to Operational Support and Analysis ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
Within the context of ITIL , service operation is sometimes referred to as the 'factory' of IT. It focuses on the daily activities and organizational infrastructure that are used to deliver services to the organization and the
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Leveraging the Performance Appraisal

Leveraging the Performance Appraisal
The performance appraisal process just may be the most valuable tool you have to advance your career. Unfortunately, employees often don't recognize the opportunities they have to benefit from their performance appraisals. Instead, they regard the whole process as something to dread and avoid. They frequently misunderstand the feedback they're given and
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Developing and Controlling the Project Schedule

Developing and Controlling the Project Schedule PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned
The project schedule is critical to project management. It determines the planned start and finish dates for project activities and milestones. It also confirms which activities are dependent on others, therefore
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Monitoring and Controlling Project Scope

Monitoring and Controlling Project Scope PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned
A project manager's key responsibility is to ensure that the project is carried out in a controlled manner, according to plan. However, a project can quickly spin out of control if changes to the product's scope are not
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Integrated Project Change Control and Close

Integrated Project Change Control and Close PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned
Change is inevitable. Environmental, technological, legislative, and economical changes can have an immeasurable impact on individuals and organizations. In addition to these changes, a project environment could see
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Starting Up Initiating Directing a Project PRINCE2 2009-aligned

Starting Up, Initiating & Directing a Project (PRINCE2: 2009-aligned) PRINCE2 PRINCE2 : 2009 Foundation PRINCE2® Foundation
Every good system is based on a framework or architecture that governs its progression from start-up through pulling together all the sub-systems that work together to achieve a desired result. The PRINCE2 project management system is no exception. Its framework
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Principles of Acct Finance for Non-financial Professionals

Principles of Acct. & Finance for Non-financial Professionals
Finance and accounting are at the heart of every business. These functions deal with recording, summarizing, and analyzing financial information across all departments for decision making, directing, and controlling their resources and activities. Every activity or non-activity in an organization has financial implications and
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Operations Management and the Organization

Operations Management and the Organization
Operations management plays a vital role in producing and delivering goods and services to customers. It involves designing, planning, directing, and controlling the organization's resources and processes required to transform capital, skills, and materials into products and services. It is important that any operations strategy be aligned with the
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Anger Management Essentials Managing Controlling Anger

Anger Management Essentials: Managing & Controlling Anger
Anger is a subject that affects most everyone. Some individuals need help in controlling their anger, whereas others need help to positively express feelings of anger that are buried. It's important to find healthy ways of owning and expressing your anger. Otherwise, it may find some expression that is inappropriate, unhealthy, or
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Network Access Security in Windows Server 2008

Network Access Security in Windows Server 2008 Microsoft Microsoft Certified Technology Specialist Windows Server 2008, Network Infrastructure Configuration (Exam 70-642)
Windows Server 2008 provides new services and capabilities for controlling and securing network access. This course discusses the new Network Access Protection application programming interface (API) and how it restricts
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Financial Accounting with SAP

Financial Accounting with SAP SAP
The SAP Financial modules are at core of any integrated SAP System. All module transactions with a monetary impact flow through to the Finance module, usually in real time and automatically through the SAP configuration. In order to work with the Finance Module or any module, you must have an understanding of the concepts behind mySAP ERP and be familiar
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Cisco TSHOOT 1 0 Planning Maintenance for Complex Networks

Cisco TSHOOT 1.0: Planning Maintenance for Complex Networks Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0
Smooth network operation and high network availability have become crucial to organizations because they depend on their network infrastructure for most of their business processes. Unplanned downtime can quickly lead to loss of productivity, loss of
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Oracle Database 11g Controlling User Access Managing Objects

Oracle Database 11g: Controlling User Access & Managing Objects Oracle Oracle Database 11g Administrator Certified Associate 1Z0-047 Oracle Database 11g SQL Expert
To recognize the steps for controlling user access to objects and also for maintaining these objects by dropping columns and adding constraints and indexes.
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Oracle Database 11g Using Data Types INDEX BY Tables Cursors

Oracle Database 11g: Using Data Types, INDEX BY Tables & Cursors Oracle
To recognize ways to create user-defined PL/SQL records and INDEX BY tables, and identify the steps for declaring and controlling explicit cursors and cursors with parameters.
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Oracle Database 11g Architecture SQL Tuning Optimization

Oracle Database 11g: Architecture, SQL Tuning & Optimization Oracle
The Oracle Database server consists of an Oracle Database and one or more Oracle Database instances. SQL (Structured Query Language) is the language with which all programs and users access an Oracle Database. Monitoring the performance of and tuning database components, as well as the SQL statements used to access and
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Oracle Database 11g R2 The ASM Instance Network Connectivity

Oracle Database 11g R2: The ASM Instance & Network Connectivity Oracle Oracle Database 11g Administrator Certified Associate 1Z0-052 Oracle Database 11g: Administration Workshop I Release 2
Oracle Database 11g Release 2 offers Automatic Storage Management (ASM), which eliminates the need for many tasks that are required on a non-ASM storage environment by the DBA. Some of these tasks include
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IT Project Management Essentials Monitoring Controlling IT Projects

...Controlling IT Projects
The aim of project monitoring and control is to compare actual progress and performance against the project plan. An IT project manager must analyze any variances from the plan and identify what actions may need to be taken. If project managers don't monitor their projects on a regular basis, they won't know which tasks are behind schedule or over budget, or what
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Monitoring Controlling Closing Projects with Project Server 2007

Monitoring, Controlling & Closing Projects with Project Server 2007 Microsoft Microsoft Certified Technology Specialist Project Server 2007, Enterprise Project Management (Exam 70-633)
As a project gets underway, project managers need to monitor task progress and resource usage to address unexpected events. Performance metrics should be in place to provide snapshots of a project's progress,
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From Online Training Directory
An Introduction to Controlling Costs to Make Your Restaurant Profitable


An overview course on how to manage costs associated with running food service facilities.
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An Introduction to Controlling Costs to Make Your Restaurant Profitable
Access 2000



This course teaches students the basic database elements, good database design, Microsoft Access tools, and database maintenance and security, among many other skills.
This course introduces students to basic elements that compose an Access database and strives to broaden and develop the database design skills that they already possess.
Students will start out by learning what a database is and
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Access 2000 Expert



This advanced course strives to broaden and develop the intermediate database design skills that students already possess. Students will gain a more complete understanding of how to effectively create and use the primary database objects in Access, including tables, queries, forms, reports, and data access pages.
This advanced course strives to broaden and develop the intermediate database design
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Access 2000 Level 3



In this advanced course, students will gain a more complete understanding of how to effectively create and use the primary database objects in Access, and how to use Access as a development tool. Various maintenance and security features are covered in the course, teaching students ways to better manage multi-user databases.
This advanced course strives to broaden and develop the intermediate
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Access 2000 MOUS



This comprehensive course teaches students both the basic and the more advanced elements that compose an Access database. Students will gain a more complete understanding of how to effectively create and use the primary database objects in Access, including tables, queries, forms, reports, and data access pages.
This comprehensive course teaches students both the basic and the more advanced
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Access 2002



This course introduces students to the basic elements that compose an Access database. Students will learn what a database is and how an effective database should be designed and set up. As the course becomes more advanced, students will use Microsoft Access as a development tool. The course strives to broaden and develop the basic database skills that students already possess.
This course
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Microsoft Access 2002 Expert



This advanced course strives to broaden and develop the intermediate database design skills that students already possess. Various maintenance and security features are also covered, teaching students ways to better manage multi-user databases.
This advanced course strives to broaden and develop the intermediate database design skills that students already possess.
Students will gain a more
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Microsoft Access 2002 Level 3



Students will be introduced to advanced features and gain a more complete understanding of how to effectively create and use the primary database objects in Access. Various maintenance features are also covered, teaching students ways to better manage multi-user databases.
This advanced course strives to broaden and develop the intermediate database design skills that students already possess.
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Office 2000 Advanced



In this course, students will learn how to use the advanced features of Microsoft Word, Excel, Access, and PowerPoint 2000, as well as a section on business writing. This advanced level course introduces the accomplished user to the most powerful aspects of these applications. It also strives to help the professional become a more effective writer.
In this course, students will learn how to use
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Better Public Speaking- A Low Stress Approach


The course leads you to use proven methods in becoming a more effective verbal communicator. It is comparable to 3-credit, 8- week courses costing $700.
Surveys demonstrate that a majority of people would rather face the issue of death than speaking in public! Other surveys in business management note that 80% of all business communication is verbal. We are then, judged to a great extent on how
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Cisco CCNA Configuring Frame Relay and ISDN
This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA)
This unit introduces the features of Frame Relay technology. In addition, the unit defines the Frame Relay terms associated with bandwidth.
It examines the process for transmitting data from the source to the destination over a Frame
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Basics of Organizational Communication
Communication is the most important determining factor for success in the business world. This course is a must for those wishing to become effective communicators. Content Includes such topics as a verbal and non-verbal communication, persuasion, conflict and anger, and listening. User is given 1 year access to this course.
Organizational Communications Communication is the most important
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Legal Transcription Training
This unique and totally on-line program teaches you to do legal assistant, transcription and legal secretarial work. Many opportunities exist to specialize in various types of law, real estate, criminal, family, personal injury, business, etc. The course was designed by a recognized leader in development of training materials. This course offers a Certificate of Completion allowing you to sit for
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Project Management Professional- (Self Directed)
Project Management Professional is a self-directed course that covers the fundamentals of managing projects with the newcomer in mind. Project management is the discipline of organizing and managing resources in such a way that these resources deliver all the work required to complete a project within defined scope, time, and cost constraints. This course can be completed as quickly as you care
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Writing for Business Professionals
This course is designed to give you an understanding of the writing environment and in particular the business writing environment. This course will teach you what to cover in your writing and how to outline to produce a better document. The course will also cover how to get the readers attention as well as how to build professionalism into your business writing skills. User is given 1 year
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Build Your Own BIZ - Better Budgeting
This course will help you gain an overall understanding of the budgeting process. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation.
Create
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From 123-CBT Computer Based Training
Controlling Managing Closing a PRINCE2-aligned Project
In a project management system, processes are the foundation upon which every other aspect of the system stands. Processes provide a controlling structure for establishing what to do and when to do it. The bulk of the project work is done during the stage-related processes, when Stage Plans are implemented and product creation and delivery is monitored, controlled and reported. Once the final
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Controlling Managing Closing a PRINCE2-aligned Project
Initial Ongoing Processes in a PRINCE2-aligned Project
Every good system is based on a framework or architecture that governs its progression - from start-up through pulling together all the sub-systems that work together to achieve a desired result. The PRINCE2 project management system is no exception. Its framework consists of eight distinctive processes that define the management activities of a project's life cycle. They encompass all activities
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Techniques for Managing a PRINCE2-aligned Project
Techniques answer the question ?How?? Project management techniques are procedures that members of a project team use to complete tasks. Experienced Project Managers often keep a toolbox of proven and trusted techniques nearby. They need techniques that are documented and repeatable. Techniques should also be flexible and appropriate for use with any type or size of project. The PRINCE2 project
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Cisco BSCI 3 0 Manipulating Routing Updates
To enable you to describe the processes of manipulating routing updates using multiple IP routing protocols, configuring and verifying route distribution, controlling routing update traffic, and implementing and configuring DHCP, one of Cisco's advanced IOS features
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Cisco BSCI 3 0 Manipulating Routing Updates
To enable you to describe the processes of manipulating routing updates using multiple IP routing protocols, configuring and verifying route distribution, controlling routing update traffic, and implementing and configuring DHCP, one of Cisco's advanced IOS features
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Cisco BSCI 3 0 Manipulating Routing Updates
To enable you to describe the processes of manipulating routing updates using multiple IP routing protocols, configuring and verifying route distribution, controlling routing update traffic, and implementing and configuring DHCP, one of Cisco's advanced IOS features
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Cisco BSCI 3 0 Manipulating Routing Updates
To enable you to describe the processes of manipulating routing updates using multiple IP routing protocols, configuring and verifying route distribution, controlling routing update traffic, and implementing and configuring DHCP, one of Cisco's advanced IOS features
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Project Planning Controlling a PRINCE2-aligned Project
An effective project management methodology requires a foundation of core components that allow project managers, project boards, and project team members to organise and control the project management process. These components are the building blocks of good project management. The project management methodology advocated by PRINCE2 includes eight components: Business Case, Organisation, Plans,
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Flash MX for Designers
Macromedia Flash MX is a wonderful tool for the creation of incredible web sites. Virtual Training Company's tutorial is aimed at designers, those who create graphical Flash content, such as animations, interactive web navigation controls, interactive web sites, games, and movies. Rick Martin, your instructor, starts off slowly by introducing you to the interface, setup, and the basics of Flash
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Flash MX ActionScript
Author Doug Sahlin teaches you the ins and outs of Macromedia Flash MX ActionScripting. Designed to create websites or multimedia presentations for CD-ROM, Flash MX ActionScripting allows users to create exciting animated graphics while keeping a smaller file size than with conventional graphic editing methods. Learn key concepts that will make your Flash designs efficient and entertaining. If you
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The Principles of Financial Management
Financial management is a key tool in controlling and directing the resources of any business organization. Managers--not only financial professionals but also managers whose responsibilities are largely non-financial--can use this tool to generate and analyze the financial information that is essential to decision making in business. Understanding the principles of financial management helps all
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Controlling the Oracle Listener and Enabling Distributed Transactions in Oracle
To outline the concepts and processes to secure the Oracle listener and to work with remote and distributed transactions
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Presenting Successfully
There are a number of basic types of presentations, but all presentations have four things in common: a presenter, an audience, a venue, and a message. This course concentrates on showing how each of these vital elements has to be taken into account when preparing a presentation. Presenting is a skill that needs to be learned and practiced, starting with how you prepare, and you will be shown a
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Managing Challenges in Customer Service
During an average working day in a call center, customer service agents (CSAs) handle dozens of customer calls. The calls may range from simple requests for product information to urgent demands for solutions to complex problems. The callers may range from quiet, logical, and professional in their manner to noisy, impatient, and infuriated. CSAs are expected to meet the challenges of handling all
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Cross-selling in a Customer Service Call
If there's one advantage most companies have learned to appreciate in recent years, it's "flexibility". Technology, the economy, and global events have forced companies to cope with a host of new challenges by being flexible. Flexibility is a key factor in customer call centers.As a customer service agent (CSA), you handle dozens of calls a day, effectively helping customers by providing efficient
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Macromedia Flash MX 2004 Fundamentals of ActionScript

This course introduces learners to the basics of ActionScript. The course has four units. Understanding ActionScript introduces learners to the new features of ActionScript 2.0 and provides them with a broad-level framework. Working with ActionScript covers the main aspects of ActionScript namely, handling events, using the ActionScript syntax, and working with data. Working with Functions and
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Oracle Database 10g SQL Fundamentals I Part 2

In this course, the learner will learn how to use the advanced features of SQL, such as advanced querying and reporting, schema objects, manipulating large data sets, and storing and retrieving dates according to different time zones. The learner will also learn the concepts of controlling access and privileges for schema objects and using advanced subqueries. .
Learn To:
Identify
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Oracle Database 10g PL SQL Fundamentals Part 1

In this course, the learner will get familiar with the procedural language to access Oracle database. The learner will learn how to write and use anonymous PL/SQL blocks, program constructs, simple and composite PL/SQL data types, programming guidelines, and accessing and manipulating data using PL/SQL. Additionally, the learner will also learn how to write and use PL/SQL program units, such as
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Advanced Six Sigma The Improve Control Phases of DMAIC

The Improve phase in the DMAIC model of Six Sigma implementation helps the practitioners to generate solutions, select the best solution, and implement it to improve the performance of processes. The Control phase is the final phase of the DMAIC model. It enables the Six Sigma team members to apply a set of tools and techniques to maintain the new improved process.
Learn To:
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SAP R 3 v4 0 MM Warehouse Management

Course Overview
This course is designed to provide foundation skills for the effective use of R/3 WM (Warehouse Management) for all employees whose duties involve procedures and tasks which exploit or interface with WM. This course shows the basic principles of R/3 Warehouse Management and shows how to post goods movements in the WM system. It describes how to carry out a physical inventory
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SAP R 3 v4 0 Profit Center Accounting

Course Overview
The purpose of this course is to teach students to use PCA as a financial controlling instrument. The accounting principles of Profit Center Accounting and its goals are illustrated. The use of Profit Center Accounting within the SAP/R3 system and links to other areas of SAP R/3 are shown.
L earn To:
The positioning of Profit Center Accounting within the accounting
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SAP R 3 v3 0 Information Systems within FI

Course Overview
The FI/IS component of R/3 provides sophisticated services for enterprise wide data management and reporting. This course will provide R/3 users with the knowledge and skills to perform regular tasks and procedures, including customizing activities. The course illustrates the analysis of: Accounts Receivable and Accounts Payable information systems, G/L information systems,
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SAP R 3 CO Cost Object Controlling

Course Overview
This course is designed to show how Cost Object Controlling is carried out in SAP R/3. It provides a general introduction to the theory of Cost Object Controlling and introduces the relevant menus and screens. The course shows where direct costs and overheads are entered and covers aspects of bills of materials and routings. The steps involved in processing an order as well as
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SAP R 3 v4 0 Investment Management - Overview

Course Overview
This course deals with investment programs (structure, planning and budget), internal orders, investment procedures (characteristics, master data, postings, accounts receivable, depreciation, settlement), and the information system (research, planned values and budget values).
L earn To:
Create and editing program definitions.
Create and editing program
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SAP R 3 and the Euro

Course Overview
The EURO and SAP R/3 course provides all those who are strategically involved in the EURO conversion with an overview of the EURO's effects on operational procedures, and the process required to adopt the new currency. It teaches the basics of what should be known before and during the introduction of the EURO. The course looks at the connection between the EURO and the R/3
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SAP R 3 Supply Chain Management

...y Chain Management in the areas of Company Management and Controlling IT, Management and IT Employees Project Managers, and Project resources preparing for Supply Chain projects. Employees with appropriate background interested in other company areas. They should also be confident users of their PC Technology, Windows (or other GUI environments in use at their location). A good foundation of
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SAP R 3 CO Activity Based Costing

Course Overview
The course SAP R/3 Activity Based Costing is designed to provide all employees of a company involved in Cost Accounting an overview of the possibilities supported by activity-based costing and to explain how the available functions can be used. The user will also be given the basic information required to carry out day-to-day chores within the SAP R/3 System.
L earn To:
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SAP R 3 FI AR AP Organization Master Records and Posting

Course Overview
SAP's FI module is a powerful, integrated environment, dynamically interfacing Accounts Receivable/Payable functions with General Ledger and Assets Accounting. You will usually encounter both FI and CO (Cost Center Controlling) in a business environment. The procedures for Accounts Receivable and Accounts Payable are very similar in R/3. In this course you will learn to process
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SAP R 3 FI AR AP Account Document Posting and Periodic Processing

Course Overview
SAP's FI module is a powerful, integrated environment, dynamically interfacing Accounts Receivable/Payable functions with General Ledger and Assets Accounting. You will usually encounter both FI and CO (Cost Center Controlling) in a business environment. The procedures for Accounts Receivable and Accounts Payable are very similar in R/3. In this course you will learn to process
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Building Cisco Remote Access Networks Part 1

This is the first in a four-part curriculum that prepares the learner to take the Building Cisco Remote Access Networks (BCRAN) v2.0 exam. The course starts with coverage of the basics of WAN technologies and components. The areas then covered are: security in expanding networks, the configuration of asynchronous connections, and controlling network access through PPP.
Learn To:
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Oracle SQL Specifics Creating and Managing Database Objects

Course Overview
This course is the second in a two-part series on Oracle SQL Specifics that will teach participants how to use commands, functions, and operators supported by Oracle as extensions to standard SQL. Users will learn how to create and manage tables, build integrity constraints, and use the COMMIT and ROLLBACK statements to control transactions. Learners will create and maintain
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Oracle Cert App Developer Track for Developer 2000 R2 Curriculum

NETg is Oracle's partner in offering interactive TBT preparation courses for this important certification program. Each of these TBT courses has been co-developed by Oracle Education and NETg to offer step-by-step instruction and hands-on practice in key topic areas. The Complete Oracle Certified Application Developer Track for Developer/2000 Release 2 consists of the following courses:
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Oracle Developer 2000 Build Reports Curriculum

The Developer/2000: Build Reports Curriculum consists of the following courses: Oracle Report Builder: Report Fundamentals Oracle Report Builder: Enhancing Reports Oracle Report Builder: Controlling Reports To review individual course descriptions, please return to the previous page and select the desired title(s).
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Oracle Report Builder Controlling Reports

Course Overview This course is the third in a three-part Oracle Report Builder series that is based on Oracle Developer/2000 Release 2. This course helps participants learn how to develop report templates, code PL/SQL triggers in a report, and use Report Builder's built-in package. Finally, building reports for different environments will be covered. L earn To: Identify the regions of
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Oracle Form Builder R6 Controlling the User Interface Programmatically

Course Overview This course is the fifth in a six-part Oracle Developer series based on Oracle Developer Release 6. This course enables learners to create Key triggers, to write code that responds to mouse events, to manage windows and canvases, and to use the Object Navigator. In addition, learners work with multiple form applications, record groups, and list items. L earn To:
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Oracle Form Builder R6 Including Reusable Oracle Components

Course Overview This course is the sixth in a six-part Oracle Developer series that is based on Oracle Developer Release 6. This course will enable learners to implement methods to use additional data sources, to work with Oracle8 objects, and to integrate charts, reports, and timers in form modules. In addition, the course covers the procedures to reuse components, objects, and code and to
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Oracle e-Business 11i System Admin Fundamentals 2

This is the second course of five that teaches 11i System Administrators the concepts and fundamentals of their role. The first unit covers the definition and management of Concurrent Managers. The second unit covers managing profile options and creating and incorporating custom programs. The final unit covers user auditing and resource monitoring.
Learn To:
Identify key features of
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CompTIA Server 2005 Server Maintenance Security

This course covers general information about securing the server room environment and troubleshooting. This course is divided into three units: Physical Housekeeping, Security, and Problem Determination and Troubleshooting. The Physical Housekeeping unit covers basics of maintaining server rooms. The Security unit covers securing the environment and recognizing environmental issues. The last unit
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Building Scalable Cisco Internetworks Part 4

This is the last course of a four-part series that prepares learners for the Building Scalable Cisco Internetworks Exam (BSCI 642-801). This course teaches the Border Gateway Protocol (BGP) and about manipulating routing updates. With multiple connections, the Border Gateway Protocol (BGP) is an alternative to using default routes to control path selections. Configuring and troubleshooting BGP can
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Oracle Database 10g Administration Workshop II Part 1

This course will teach learners to configure an Oracle database for multilingual applications and distributed database access. Students will also practice various methods of recovering the database, using RMAN, SQL, and Flashback technology.
Learn To:
Match goals of Oracle Database 10g manageability features with the methods of achieving them.
Identify features of the Oracle
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Red Hat Linux Part 1 User Fundamentals

Course Overview The first course in the Linux Essentials series provides users with background knowledge about Linux and a solid introduction to typical user tasks using the CLI, KDE, and Gnome. These tasks include navigating GUI desktops, managing files and directories, and launching applications. The learner will also discover how to get help and print files in Linux. L earn To:
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Red Hat Linux Part 2 Advanced Topics for Users

Course Overview The second course in this Linux Essentials series provides more detailed information about working within the Linux shell environment. This includes customizing the Shell environment and shell functionality. It also covers standard input, output, and file compression. The course examines data backup processes and procedures. The learner will also learn how to control processes
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ISA Server 2000 Part 1 Setup Access Policies

Course Overview This is the first course in a two part series that presents students with both theoretical and practical instruction on installing, configuring, troubleshooting and administering Microsoft Internet Security and Acceleration (ISA) Server 2000. The course will focus on ISA Features, Installing ISA, and Installing and Configuring ISA server clients. Students will learn how to
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ISA Server 2000 Part 1 Setup Access Policies

Course Overview This is the first course in a two part series that presents students with both theoretical and practical instruction on installing, configuring, troubleshooting and administering Microsoft Internet Security and Acceleration (ISA) Server 2000. The course will focus on ISA Features, Installing ISA, and Installing and Configuring ISA server clients. Students will learn how to
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Oracle9i Database Admin Manage an Instance

Course Overview The Oracle9i Database Administration: Manage An Instance course is the first in a five-part series covering the database administration strategies and procedures provided in Oracle9i. This course introduces the participants to the concepts and procedures associated with Oracle architectural components. The participants learn the various tasks of a database administrator that are
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Time Management Overcoming Challenges

Time Management: Overcoming Challenges gives students an overall view of how to control time in order to improve productivity. The program covers how to control productivity by dealing with people, and managing information and offers the student techniques to overcome time management challenges. The program also covers handling interruptions, keeping meetings productive, and organizing paperwork,
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Oracle9i Database Admin Manage Storage Structures

Course Overview The Oracle 9i Database Administration: Manage Storage Structures course is the third in a five-part series covering the database administration strategies and procedures provided in Oracle9i. In this course, participants learn the concepts associated with storage structure components. In addition, this course teaches users the procedures for managing segment free space, undo
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UNIX Shell Programming Part 2 C Shell

Course Overview This is the second course in a three part series that presents students with both theoretical and practical instruction on features of UNIX Shell Programming. This course will provide an introduction to UNIX shells in general, however, it will focus on programming in the C shell. Additionally, students will learn about the Sed utility. Learn To Identify features of
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SAP R 3 Variant Configuration Master Data

The Computer Based Training course (CBT) SAP R/3 Variant Configuration is intended to provide all the employees of your company who are involved in designing and constructing product variants with an overview of the objectives, functions, options, and product specific prerequisites of Variant Configuration. It also shows you the different ways in which Variant Configuration can be used. Learn
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SAP R 3 Variant Configuration Config Scenario

SAP R/3 Variant Configuration is intended to provide all the employees of your company who are involved in designing and constructing product variants with an overview of how master data is used to build up the knowledge base used to describe a variant product in the R/3 System. Furthermore, the learner will be shown how to use the simulation function and the single level production order
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SAP R 3 PP Program Planning MP MRP

The Computer Based Training (CBT) SAP R/3 PP: Production Planning MP and MRP describes the production planning process and explains how it works. Upon completing this course, the trainee will be able to describe the various planning strategies and their applicability in different types of industries and identify the integration points with Materials Management, Sales & Distribution, Financial
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SAP R 3 PP Production Order

The course SAP R/3 PP: Production Order Processing provides an understanding of the production order processing within SAP R/3 MRP (Material Requirement Planning). It takes the learner through a whole production process and focuses on specific subjects of the process within each lesson. The learner will understand the interface between MRP and the production activity control. The course covers an
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SAP R 3 PP Prod Order Processing Capacity Planning

The course SAP R/3 PP: Production Order Processing and Capacity Planning provides an understanding of the production order processing within SAP R/3 MRP (Material Requirement Planning). It takes the learner through a whole production process and focuses on specific subjects of the process within each lesson. The course covers the whole range of Production Order, from creation to execution as well
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SAP R 3 v4 6 Cost Center Accountant

The SAP R/3 4.6 Cost Center Accountant course aims to provide the basic knowledge required to start and log on to the R/3 System, Release 4.6. and how the CO component is integrated in the R/3 System. It will also show the main tasks that a cost center accounting employee has to fulfill on a daily or periodical basis. Learn To: o Getting started with SAP R/3 4.6. o Starting the System and
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SAP R 3 v4 6 CO Cost Center Acct Master Data

The course SAP R/3 4.6 CO Cost Center Accounting Master data is used to determine where costs occur within an organization and to assign costs to cost centers. You will learn the fundamentals of the Controlling Module, with particular focus on the customizing features and master data that are used in R/3 for internal accounting tasks. Learn To: o Getting Started with SAP R/3 4.6. o Starting
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WebSphere MQ Programming II

This second course covers remote queuing, transaction support and triggering, MQI security, message groups and segmentation, and distribution lists. Coverage of the MQI is completed. Learn To To identify features of remote queuing. To differentiate between datagram, request, reply, and report message types. To
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WebSphere MQ Programming II

This second course covers remote queuing, transaction support and triggering, MQI security, message groups and segmentation, and distribution lists. Coverage of the MQI is completed. Learn To To identify features of remote queuing. To differentiate between datagram, request, reply, and report message types. To
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SAP R 3 FI AR AP Organization Master Records Posting

SAP's FI module is a powerful, integrated environment, dynamically interfacing Accounts Receivable/Payable functions with General Ledger and Assets Accounting. You will usually encounter both FI and CO (Cost Center Controlling) in a business environment. The procedures for Accounts Receivable and Accounts Payable are very similar in R/3. In this course you will learn to process posting procedures
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SAP R 3 4 6 FI AR AP Acct Document Posting Periodic Pro

SAP's FI module is a powerful, integrated environment, dynamically interfacing Accounts Receivable/Payable functions with General Ledger and Assets Accounting. You will usually encounter both FI and CO (Cost Center Controlling) in a business environment. The procedures for Accounts Receivable and Accounts Payable are very similar in R/3. In this course you will learn to process posting procedures
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SAP R 3 4 6 CO Cost Center Acct Organization Basic Settings

The Computer Based Training course (CBT) SAP R/3 4.6 CO Cost Center Accounting Organization and Basic Settings is used to determine where costs occur within an organization and to assign costs to cost centers. You will learn the fundamentals of the Controlling Module, with particular focus on the customizing features and master data that are used in R/3 for internal accounting tasks. Learn To:
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SAP R 3 4 6 CO Cost Center Acct Settings for Periodical Proc

The Computer Based Training course (CBT) SAP R/3 4.6 CO Cost Center Accounting Settings for Periodical Processing is used to determine where costs occur within an organization and to assign costs to cost centers. You will learn the fundamentals focus on the customizing features as initial setups, how to post within Cost Centers, allocations and reports that are used in R/3 for internal accounting
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SAP R 3 4 6 CO Cost Object Controlling

The course SAP R/3 4.6 CO Cost Object Controlling gives employees, working within internal accounting, an overview of tasks within cost element accounting dealing with all the costs related to the production process and important for the product cost calculation. The initial unit provides an introduction to SAP R/3 4.6's fundamental features; explaining how to log on to the system as well as
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Financial Management Cash Analysis Management

This course provides a basic understanding of cash analysis and management concepts and techniques.
Learn To:
Identify the benefits of free cash flow.
Identify components of the cash conversion cycle.
Identify techniques for controlling cash.
Identify the procedure for preparing a cash budget.
Identify categories of cash flow activities in a cash flow statement.
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Women in Leadership Becoming a Leader

In Women In Leadership: Becoming A Leader, you will learn how to use the basic leadership skills, such as information management. In addition, you will learn the steps you should follow for persuading others to follow your lead, as well as the process for converting challengers to your leadership to supporters. Learn To Follow the steps for managing incoming
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Delegation The Delegation Process

In "Delegation: The Delegation Process," you will learn to implement a delegation process developed around an easy to understand ABC model. By learning and using the model, learners can become much more effective delegators. Learn To To identify guidelines for prioritizing and grouping tasks To identify key issues to consider when
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Managing Change Overcoming Change Obstacles

In Managing Change: Overcoming Change Obstacles you will learn about the obstacles you may encounter while implementing change. Specifically, you will learn about resistance, complacency, and crises, three main obstacles to change. Why a commitment to change is important, and how best to communicate during a change, are also covered in this course, as is the importance of change teams and the
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Organizational Crisis Mgmt Resolving Crises in Organizations

This course underlines the vital importance of effective and controlled communications. Guidelines are presented on handling calls, controlling the communication flow, messages and audiences, and communicating in the crisis aftermath. The course looks at communication with non-media stakeholders, giving particular attention to employees. The final section covers communication with the media,
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Project Management Essentials Controlling Closing a Project

Project Management Essentials: Controlling and Closing a Project offers the student an overview of the information required to control project changes, measure project performance, and use project performance reports. The program details steps for accommodating change, actions for controlling the project schedule and budget, and steps for closing a project. Learn To
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Project Management Project Management Processes

In Project Management - Project Management Processes, you will learn about the Project Management Process Groups and the relationships between constituent processes and process groups. You will also identify the purposes of the Initiating, Planning, Executing, Monitoring and Controlling, and Closing Process Groups. Finally, you will learn how the process groups interact and overlap with respect to
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Project Management Project Integration Management

In Project Management - Project Integration Management, you will learn the seven constituent processes involved in Integration Management, as well as how to develop a preliminary project scope statement and a project management plan. You will also learn the inputs, tools, techniques, and outputs of managing, monitoring, and controlling project execution. Finally, you will learn about integrated
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Managing IT Projects Project Control Closure

In a Project Control and Closure,'' you will learn about project scope, performance, and completion. Performance reporting, archiving a project, managing quality and risk, and risk analysis are all covered in this course. Learn To Identify the difference between quantitative and qualitative risk analysis. Identify
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Windows 2000 Planning Implementing Active Directories - Part 2

Course Overview This course provides students with the knowledge necessary to make effective decisions on the need for multiple domains and how to plan for the most effective administration model. It explains how to plan for replication to help the learner handle replication traffic and also covers both schema management and modification. L earn To: Plan for Multiple Domains. Plan
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SAP R 3 4 6 Curriculum

The SAP R/3 4.6 Curriculum includes the following courses: SAP R/3 4.6 Purchaser SAP R/3 4.6 Shipping Employee SAP R/3 4.6 AR Accountant SAP R/3 4.6 AP Accountant SAP R/3 4.6 Financial Accountant SAP R/3 4.6 Cost Centre Accountant SAP R/3 4.6 SD Customer Service Representative Customer Relationship Management SAP R/3 Business Warehouse Configuration Overview Business Information
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SAP R 3 4 6 CO Profitability Analysis

The course SAP R/3 4.6 CO Profitability Analysis provides the basic knowledge for using the SAP R/3 system on a daily basis. To transfer the needed knowledge the course makes use of an example: planning a sales organization and comparing to actual data. The initial unit provides an introduction to SAP R/3 4.6 a a s fundamental features; explaining how to log on to the system as well as
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Oracle Internet App Dev Track for Forms Developer R6 6i Curriculum

The Complete Oracle Internet App. Dev. Track for Forms Developer R6/6i Curriculum includes the following courses: Oracle SQL: Basic SELECT Statements(ID#378) Oracle SQL: Data Retrieval Techniques(ID#379 Oracle SQL: DML and DDL(ID#380) Oracle PL/SQL: Basics(ID#322) Oracle PL/SQL: Procedures, Functions and Packages(ID#7745) Oracle PL/SQL: Database Programming(ID#7746) Oracle Developer:
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Oracle Developer R6 Build Forms I Curriculum

The Oracle Developer R6: Build Forms I Curriculum includes the following courses: Oracle Developer: Forms Fundamentals(ID#470) Oracle Developer: Enhancing the User Interface(ID#471) Oracle Developer: Controlling the User Interface Programmatically(ID#474) To review individual course descriptions, please return to the previous page and select the desired title(s).
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Project Management Essentials Series

The Project Management Essentials Series includes the following courses: Project Management Essentials: Planning a Project Project Management Essentials: Project Scheduling & Budgeting Project Management Essentials: Controlling & Closing a Project To review individual course descriptions, please return to the previous page and select the desired title(s).
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CIW Server Administrator Part 3 Services

Course Overview This is the third course in a five part series that will teach students about services. This course will cover name sesolution with Windows 2000 and Linux, name resolution with WINS and Samba, and implementing Internet services. The learner is taught how to install a DNS service in Windows 2000, and how to configure DNS servers and clients. This course also introduces NetBIOS,
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SAP R 3 CO Cost Center Acct Organization Basic Settings

The Computer Based Training course (CBT) Cost Center Accounting Organization and Basic Settings is used to determine where costs occur within an organization and to assign costs to cost centers. You will learn the fundamentals of the Controlling Module, with particular focus on the customizing features and master data that are used in R/3 for internal accounting tasks. Learn To: o Cost Center
more...
SAP R 3 CO Cost Center Acct Master Data

The Computer Based Training course (CBT) CO Cost Center Accounting I is used to determine where costs occur within an organization and to assign costs to cost centers. You will learn the fundamentals of the Controlling Module, with particular focus on the customizing features and master data that are used in R/3 for internal accounting tasks. Learn To: o Master Data. o Create and Changing
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SAP R 3 CO Cost Center Acct Settings for Periodical Processing

The Computer Based Training course (CBT) SAP R/3 CO: Cost Center Accounting Settings for Periodical Processing is used to determine where costs occur within an organization and to assign costs to cost centers. You will learn the fundamentals focus on the customizing features as initial setups, how to post within Cost Centers, allocations and reports that are used in R/3 for internal accounting
more...
SAP R 3 CO Cost Center Acct Periodical Allocation Reports

The Computer Based Training course (CBT) SAP R/3 CO Cost Center Accounting Periodical Allocation and Reports describes the processes that take place when actual postings are carried out in Cost Center Accounting. It also explains how documents are entered, posted and reversed. Furthermore, it looks at reporting in Cost Center Accounting, and shows you to use and configure reports to suit your
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Oracle Application Server 10g Administration Part 2

Oracle Application Server 10g is an integrated, standards-based software platform that allows organizations of all sizes to be more responsive to changing business requirements. This course covers managing application server, Oracle iHat tool, Lightweight Directory Access Protocol (LDAP), Oracle Internet Directory (OID), Oracle HTTP server, and Oracle Web Cache. The course encourages
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Advanced Six Sigma Your Role as a Green Belt

In Advanced Six Sigma: Your Role as a Green Belt, you will learn how the role of a Green Belt fits into the context of a Six Sigma initiative, including the specific relationships you will maintain with persons in other key Six Sigma roles. You will also learn what overall expectations your organization will have of you as a Green Belt, both as a Green Belt leading your own team or supporting a
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Monitoring Controlling and Closing Programs
Monitoring and controlling is an essential feature of program management, which allows you to ascertain the current benefit delivery status, ensure adequate resources are in place, and that changes are properly managed. Closing a program is a time for celebration. However, to be successful and ensure program benefits are achieved, monitoring, controlling, and closing processes must be followed.
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Executing Monitoring Controlling and Closing a Project
After initiating and planning for a project, it's time to get down to the actual nitty gritty of carrying out the project. The Executing and Monitoring and Controlling Process Groups might be likened to the act of juggling--keeping multiple activities going simultaneously, while responding to unforeseen changes in the project environment. While executing processes focus more on accomplishing
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Six Sigma DMAIC Controlling the Improved Process
Have you ever worked hard to improve yourself in some way--for example, to lose or gain weight, or to exercise regularly? If you have, you know that you have to work just as hard to maintain your progress. The same thing can be said about an improvement in a business process. Six Sigma Green Belts and team members work hard to achieve the Six Sigma level of perfection in a process, and they have
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From HAZMAT Plans & Programs, Inc
29 CFR 1926 Subpart R Steel Erection

This online course is designed to assist contractors, engineers and architects, and other safety personnel in understanding and complying with the new OSHA 29 CFR 1926 Subpart R, Steel Erection Standard.
Attendees who should enroll in this seminar are those who are in any position of authority relating to any type of structural steel erection, including everyone from the crafts trade to
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29 CFR 1926 Subpart R Steel Erection
Personal Protective Equipment for General Industry

The Personal Protective Equipment course provides employers and employees with knowledge concerning the proper selection, care and use of Personal Protective Equipment (PPE). Students will be informed of the OSHA requirements for PPE compliance in the workplace.
Learning Objectives:
* Describe the role of PPE in controlling exposure to hazards in the workplace.
* Identify parts of the
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From Pedagogy Inc- I.V. Therapy Education
Clostridium Difficile Colitis Prevention And Management
Clostridium Difficile Colitis Prevention And Management
Clostridium difficile is an inimitable organism that normally lives in the gut. When an antibiotic is taken to treat an infection, helpful or normal bacteria are destroyed, causing an overgrowth of the C. difficile bacteria. Clostridium difficile localizes to the large bowel, where it manifests as diarrhea and colitis. The symptoms of CDI
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Clostridium Difficile Colitis Prevention And Management
Clostridium Difficile Colitis Prevention And Management
Clostridium difficile is an inimitable organism that normally lives in the gut. When an antibiotic is taken to treat an infection, helpful or normal bacteria are destroyed, causing an overgrowth of the C. difficile bacteria. Clostridium difficile localizes to the large bowel, where it manifests as diarrhea and colitis. The symptoms of CDI
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From Michael Management Corporation
SAP CO101 - Cost Center Accounting


This course teaches the most common end user functions in SAP's Controlling-Cost Center Accounting module. This is simulation course is a basic requirement for anyone working with SAP's FI/ CO modules.
Course Goal:
- create cost centers and groups
- cost center planning and budgeting
- manual reposting of costs
- distribution and assessment allocations
- run basic cost center
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SAP CO101 - Cost Center Accounting
SAP FIGL101 - General Ledger Accounting


This course teaches the most common end user functions in SAP's General Ledger Accounting module. This simulation course is a basic requirement for every accountant wanting to work with SAP.
Course Goal
- learn basic G/ L accounting tasks in SAP with hands-on exercises
- learn how to work with G/ L accounts, balances and line items
- learn how to post, search and display documents
-
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SAP CO102 - Profit Center Accounting


This course teaches the most common end user functions in SAP's Controlling-Profit Center Accounting (EC-PCA) module. This is simulation course is a basic requirement for anyone working with SAP's FI/ CO modules.
Course Goal:
- create profit centers and groups
- standard hierarchy
- cost/ revenue planning
- distribution and assessment allocations
- run basic profit center
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SAP FIOV101 - Financial Accounting Overview


This course provides an overview of the Financial Accounting applications in SAP. This overview course is a basic requirement for everyone involved with SAP Financial Accounting.
Course Goal:
- Understand how Financial Accounting in SAP works
- Learn the most important features of the General Ledger
- Understand the common sub-ledgers Accounts Receivable,
Accounts Payable, Asset
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SAP CONFI101 FICO - Enterprise Structure Configuration


This course covers the configuration for the SAP FI/ CO enterprise structure. The course is essential for all FI/ CO consultants and Business Analysts.
Course Goal:
- Understand the business elements used in FI/ CO
- Create the enterprise structure (company code, controlling area, etc.)
- Set up enterprise assignments
Release: ECC 6. 0 (newest release)
Audience:
- SAP Consultants
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From Calyptus Consulting Group
Intermediate Negotiations eLearning
Description/ Objectives:
This course will provide the procurement professional who has some experience negotiating with the additional knowledge to take their skills to the next level. This course will focus on the development of the negotiatora s understanding of power dynamics, controlling the flow of negotiations, managing conflict, and choosing the appropriate style and behavior to
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Intermediate Negotiations eLearning
Description/ Objectives:
This course will provide the procurement professional who has some experience negotiating with the additional knowledge to take their skills to the next level. This course will focus on the development of the negotiatora s understanding of power dynamics, controlling the flow of negotiations, managing conflict, and choosing the appropriate style and behavior to
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From Medical Survival Consultants
TB Protection for Healthcare Workers
Every effort should be made to protect healthcare workers against the hazards of tuberculosis, TB, infection. This lesson provides awareness training for controlling the spread of TB in healthcare settings.
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From 6P International, LLC
Radiation Safety
Radioactive materials are widely used throughout the health care industry. They may be present in laboratories, radiology departments or in any other place where patients are examined or cared for. Various precautions are needed when using radioactive materials We cannot eliminate radiation from our environment. We can, however, reduce our risks by controlling our exposure to it. Understanding
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From B. F Environmental Consultant Inc
Project Management and Six Simga Training Programs- Prep for PMP Certification

Project management as a profession has grown exponentially over the last 30 years. Many organizations recognize the value of project management as an effective way to achieve business results. Project management standards and practices can be found in all industries (i. e. construction, manufacturing, aerospace, and telecommunications) and all disciplines (i. e. engineering, information
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From Software Training Academy, Inc
Java Foundation Classes Swing Java 5 0

This 5-day course introduces the Java programmer to the Java Foundation Classes a.k.a. Swing the Java environment s comprehensive framework for GUI development. The student will study the fundamentals of the JFC architecture and quickly move to building simple JFC frame-based applications. By the end of the course the student will be comfortable building simple or complex interfaces with the most
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From Corexcel
Leadership and Management for Entrepreneurs


The online course, Leadership and Management for Entrepreneurs, discusses the challenges entrepreneurs face as they develop and establish successful new ventures. This course explores the key management roles of staffing, controlling and leading, organizing, planning, and their application in entrepreneurial settings. Additionally, this course addresses self-management for the entrepreneur, how a
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From Serebra Learning Corporation
Closing Executive-level Sales Simulation
You are a regional account executive with DME Corporation, a national direct mail service provider. Your company recently made a large investment toward the goal of becoming a "one-stop" shop and now offers fulfillment services. You are responsible for selling these new services to your existing client base, as well as prospecting for new accounts. You have previously identified, researched, and
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Sales Negotiations Negotiation Execution
In Sales Negotiations ? Negotiation Execution, you will learn about the negotiation process, the key players in a negotiation, and ways to maintain control of the negotiation. Additionally, this course covers guidelines for dealing with difficult people and strategies for dealing with less-than-ideal scenarios and outcomes. After completing this course, you will be prepared to negotiate
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Professional Skills for Customer Service Agents
As a customer service agent (CSA), the focus of your job is to solve customers' problems within a short amount of time. To do this, you have to understand the optimum methods for professionally processing a large volume of customers representing many different personality types. This can be a challenging task. You can successfully handle an agent's workload while satisfying customers by mastering
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Managing Challenges in Customer Service
During an average working day in a call center, customer service agents (CSAs) handle dozens of customer calls. The calls may range from simple requests for product information to urgent demands for solutions to complex problems. The callers may range from quiet, logical, and professional in their manner to noisy, impatient, and infuriated. CSAs are expected to meet the challenges of handling all
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Cross-selling in a Customer Service Call
If there's one advantage most companies have learned to appreciate in recent years, it's "flexibility". Technology, the economy, and global events have forced companies to cope with a host of new challenges by being flexible. Flexibility is a key factor in customer call centers. As a customer service agent (CSA), you handle dozens of calls a day, effectively helping customers by providing
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Customer Service Agent Skills Simulation
Kenworth Domestic Appliances (KDA) is a national manufacturer and direct seller of household devices, offering a line of products that ranges from toasters to central-air conditioning units. Post-sales support is critical to their operation, and KDA prides itself on superior customer service. For the duration of this simulation, the learner will assume the role of customer service agent generalist
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Budgeting and Controlling Costs
A small change in schedule, resources, or scope can result in a major change in cost. The processes associated with Project Cost Management help Project Managers measure project performance and monitor cost variances. This course will highlight the importance of Project Cost Management to project performance. It will cover the inputs, tools and techniques, and outputs for the Cost Budgeting and
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Estimating Activity Costs
Most project managers are familiar with the sinking feeling that occurs when project costs exceed expectations. Project cost management is concerned with estimating and controlling the cost resources used to complete different project activities. This course will highlight the importance of project cost management to project performance. It will cover the project inputs, tools and techniques, and
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Project Integration Executing and Completing a Project
Project managers regularly face tough decisions about where to concentrate project resources when met with competing priorities and demands. Project integration management helps with these decisions by ensuring the proper coordination of project processes during project plan development and execution. Successful project managers use project integration management throughout the project life cycle
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Introduction to Project Process Groups and Initiating a Project
In a relay race, the baton handoff from one runner to the next has a dual purpose. For the first runner, the handoff represents the end of his phase of the race. For the second runner, the handoff represents the beginning. The baton handoff is both a result and an input. In any project, there are many baton "handoffs" that must happen, making the whole project highly interactive. During this
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Executing Monitoring Controlling and Closing a Project
After initiating and planning for a project, it's time to get down to the actual nitty gritty of carrying out the project. The Executing and Monitoring and Controlling Process Groups might be likened to the act of juggling--keeping multiple activities going simultaneously, while responding to unforeseen changes in the project environment. While executing processes focus more on accomplishing
more...
Monitoring Controlling and Closing Programs
Monitoring and controlling is an essential feature of program management, which allows you to ascertain the current benefit delivery status, ensure adequate resources are in place, and that changes are properly managed. Closing a program is a time for celebration. However, to be successful and ensure program benefits are achieved, monitoring, controlling, and closing processes must be followed.
more...
Project Management Controlling a Project


Project Management: Controlling a Project, is the seventh of eight courses in this curriculum. After the completion of this course you will be able to identify the six steps of variance analysis and identify four responses to change. The Prime-Project Management Fundamentals curriculum provides the foundation for the successful start-up, planning, and implementation of projects of any size and
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Project Management Professional Scope Management


Project Management: Scope Management, is the second of eleven courses in this curriculum. After the completion of this course you will be able to identify sources of scope creep, identify the steps in controlling scope creep and identify the steps in scope verification. The Prime-Project Management Professional curriculum introduces advanced level project coordination techniques within the areas
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Working Collaboratively Assert Your Influence
Working Collaboratively: Assert Your Influence, is the eighth of fourteen courses in this curriculum. After the completion of this course you will be able to list the benefits of influencing and contrast the skill of influencing with controlling and advising. The Stress Management curriculum presents easily adopted techniques for today's busy professionals to increase productivity by eliminating
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Selecting Your Strategy Compete to Win
Selecting Your Strategy: Compete to Win, is the seventh of eleven courses in this curriculum. After the completion of this course you will be able to identify the advantages and disadvantages of the competitive game, identify your preparatory steps for a competitive negotiation, identify the guidelines for controlling concessions and commitments and select competitive tactics to improve the
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Presenting to Succeed
There are a number of basic types of presentations, but all presentations have four things in common: a presenter, an audience, a venue, and a message. This course concentrates on showing how each of these vital elements has to be taken into account when preparing a presentation. Presenting is a skill that needs to be learned and practiced, starting with how you prepare, and you will be shown a
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Delivering Successful Presentations Simulation
After years of research and development, the Top-Shelf Cola Company is finally ready to release its latest beverage, Passion, to consumers. Passion is a caffeine-free, all-natural soda that's made from real passion fruits. The company has spent ten million dollars to perfect the product's taste and to create a brand for the drink. You are a brand manager at Top-Shelf and responsible for the
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Emotional Intelligence at Work
What makes someone a top performer in the world of work? If you think high IQ, advanced degrees, analytical skills, and technical expertise are the answer, it's time to think again. Experts now agree that Emotional Intelligence often determines who will climb the corporate ladder and who will be passed over. Exciting new research shows that, unlike IQ, Emotional Intelligence can be developed and
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Teamwork and Emotional Intelligence
Elizabeth and Cassandra started with the same company at the same time in similar positions. Both were bright women. Both were at the top of the class at prestigious universities. Both had exceptional technical skills. Yet, after six months in the organization, Elizabeth seemed to be making a bigger impact and enjoying more success. She was friendly with members of her own department and knew many
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Coaching Skills
At its simplest, a coaching session is a conversation, a dialog between coach and coachee, and so all coaching interventions depend totally on communication. Within that simplicity however, are layers of subtle interaction, which a coachee needs to be aware of, alert to what both "sides" of the conversation are actually communicating--verbally, visually, and vocally. The first requirement for a
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Coaching Personalities and Teams Simulation
You are a marketing manager for Dulce Confections, a leading maker of chocolates and other fine candies. Due to changing consumer tastes and an increase in the average age of Dulce's core customer, the company is anxious to change the dated packaging on its flagship candy bar, the Dulce bar. The challenge of the repackaging initiative is to appeal to a younger demographic while not alienating the
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Design and Analysis
In the Six Sigma Improve phase, organizations are aiming to evaluate which process inputs have the most significant impact on the process output. Only by effective experimental design and subsequent analysis can organizations pinpoint areas for improvement. This course will enable you to choose between process methods, determine the most effective process, and take into account all of the
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UNIX System Administration
This course presents the basics of administering a UNIX operating system. It includes instruction on adding and removing users, backing up the file system, managing the file system, and manipulating the run-time environment. The course introduces the concept of system administration. It describes the duties of the system administrator, introduces the superuser and discusses how an administrator
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JES2 Job and Device Control II
This course discusses basic computer operations in an MVS JES2 environment. It describes the devices controlled by JES2, explains how to determine which devices connected to the computer system are under the control of JES2 and describes the status of JES2 commands to control device status. The course examines the commands used to control JES2 printers, describes the setup requirements that can be
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JES2 System Control I
This course covers the JES2 and MVS commands for controlling batch jobs, started tasks, and time-sharing users. Manipulating jobs in the queues and controlling JES2 initiators are also described. The course describes JES2 initiators, the commands used to control them, and how JES2 initiators select work from the execution queues. Also discussed are commands to change the class or priority of jobs
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JES2 System Control II
This course covers the JES2 and MVS commands for controlling batch jobs, started tasks, and time-sharing users. Manipulating jobs in the queues and controlling JES2 initiators are also described. The course describes JES2 initiators, the commands used to control them, and how JES2 initiators select work from the execution queues. Also discussed are commands to change the class or priority of jobs
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JES2 Advanced Operations I
This course covers the advanced procedures for controlling the JES2 remote job entry facility, and the multi-access spool facility. The course discusses how JES2 assigns attributes to a job, the commands used to change the default job attributes associated with a reader, and how the command authority of a console or reader determines which commands can be entered by using it. It covers the
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JES2 Advanced Operations II
The JES2 Advanced Operations Part II (48173) course discusses the advanced procedures for controlling JES2 Remote Job Entry facility and the Multi-Access Spool facility. The course examines the JES2 Automatic Command Processing Facility and reviews the four major steps required for a complete system initialization. It covers initialization and recovery considerations in a Multi-Access Spool
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Cisco BSCI 3 0 Manipulating Routing Updates
To enable you to describe the processes of manipulating routing updates using multiple IP routing protocols, configuring and verifying route distribution, controlling routing update traffic, and implementing and configuring DHCP, one of Cisco's advanced IOS features Candidates for Cisco CCNP, CCDP, CCIP, and Cisco CCIE Routing and Switching and CCIE Communications and Services certifications;
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Controlling the Oracle Listener and Enabling Distributed Transactions in Oracle 10g
To outline the concepts and processes to secure the Oracle listener and to work with remote and distributed transactions Oracle database administrators and database operators
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Electrical Electronics Motors and Transformers
The course will cover: Basic principles of DC motors Types of DC motors Controlling DC motors Basic principles of AC motors Types of AC motors Controlling AC motors Basic theory of transformers Types of transformers Ratings of transformers Maintenance of motors and transformers Mechanical troubleshooting of motors and transformers Electrical troubleshooting of motors and transformers. This course
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Electrical Electronics Solid State Theory
This course covers the basic principles, theory, and types of conductors, semiconductors, transistors, integrated circuits, and controlling devices. This course will also cover the practical use of the Solid State Theory. This course is aimed at individuals working with electrical appliances. It covers the theory and application of electrical devices such as conductors, semiconductors,
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SAP R 3 4 6 CO Cost Center Accounting Settings for Periodical Processing
The Computer Based Training course (CBT) SAP R/3 4.6 CO Cost Center Accounting Settings for Periodical Processing is used to determine where costs occur within an organization and to assign costs to cost centers. You will learn the fundamentals focus on the customizing features as initial setups, how to post within Cost Centers, allocations and reports that are used in R/3 for internal accounting
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Microsoft Windows XP Fundamentals
Windows XP Basics - Covers getting started and customizing the desktop. Working in Windows - Covers working with programs, files, folders, dialog boxes, storage media, and the Search Companion. Controlling Your Computer - Covers managing users and getting online, remote and Windows Help and Support. New Windows XP users with previous PC experience.
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Project Team - Controlling A Project


Project Team - Controlling A Project is a comprehensive course that teaches both the philosophy and the practical application of effective project management. The course is entirely self-contained, but it can also be used as a support tool for an existing in-house training course or as the basis for promoting a detailed in-house method. Project Team - Controlling A Project will enable you to
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Finance for the Non Financial : Introducing the Money Cycle


From the corporate world to the corner shop, from running a restaurant to controlling a production line -- you just can't avoid the need to understand money.
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Finance for the Non Financial : Understanding Working Capital


From the corporate world to the corner shop, from running a restaurant to controlling a production line -- you just can't avoid the need to understand money.
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Finance for the Non Financial : Using Cash Flows to Manage


From the corporate world to the corner shop, from running a restaurant to controlling a production line -- you just can't avoid the need to understand money. The timing of cash flow in a business is crucial and the actions you take as manager can affect that cash flow. This course helps you understand why cash flow forecasts are important tools when it comes to making viable business decisions. It
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Finance for the Non Financial : Managing Working Capital


From the corporate world to the corner shop, from running a restaurant to controlling a production line -- you just can't avoid the need to understand money. This course explores a number of ways to improve your company's cash flow. It gives hints on how to minimise the amount of stock you hold without jeopardising the way you do business. It also examines the benefits of having credit and
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Finance for the Non Financial : What is a Budget?


From the corporate world to the corner shop, from running a restaurant to controlling a production line -- you just can't avoid the need to understand money. This course will help you understand how to use budgets as a management tool: for solving problems, taking smart decisions and improving teamwork and communication. It shows you what relevance budgets have to you and how they affect all
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Finance for the Non Financial : Preparing a Budget


From the corporate world to the corner store, from running a diner to controlling a production line -- you just can't avoid the need to understand money. Budgets are an excellent management tool: for solving problems, taking smart decisions and improving teamwork and communication. This course examines a 3 step process for preparing budgets and applies this process to a practical case study
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Finance for the Non Financial : Budgeting for Different Business Conditions


From the corporate world to the corner shop, from running a restaurant to controlling a production line -- you just can't avoid the need to understand money. This course will help you understand how to use budgets as a management tool: for solving problems, taking smart decisions and improving teamwork and communication. It will show you how different types of cost behave and how their behaviour
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Finance for the Non Financial : Allocating Indirect Costs


From the corporate world to the corner shop, from running a restaurant to controlling a production line -- you just can't avoid the need to understand money. This course simplifies the problem of managing a wide variety of indirect costs in a business by following the 3 simple steps of allocation, apportionment and absorption. It will help you to understand how indirect costs affect the income of
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Finance for the Non Financial : Using a Budget to Manage


From the corporate world to the corner shop, from running a restaurant to controlling a production line -- you just can't avoid the need to understand money. This course will help you understand how to use budgets as a management tool: for solving problems, taking smart decisions and improving teamwork and communication. You can explore the power of budgets to help with decision making and
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Interpreting Budget Variancies


From the corporate world to the corner shop, from running a restaurant to controlling a production line -- you just can't avoid the need to understand money. This course will help you understand how to use budgets as a management tool: for solving problems, taking smart decisions and improving teamwork and communication. You can examine how to systematically analyse budget variances and go about
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Effective Email Series: Managing Your E-mail


Unlike written communication, e-mail can arrive at any time of the day, demanding your attention. The increasing volumes of e-mail are creating stress and overload for today?s business workers. Controlling what you receive is a major step towards managing e-mail, and even people who receive relatively few e-mails a day may not always cope with them effectively.
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ACF2 Overview and Identifying Users


In this course we will give you a general overview of ACF2 and show you the User Interfaces that can be used with ACF2. We will also tell you how Users are identified to ACF2 and explain the fields that make up the Logonid record.
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Protecting Resources and Control Records


In this course we will review Resource Rules and show you some additional controls that you can use to protect resources. We will also tell you how to maintain ACF2 Control Records and SAF Resource Types.
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Cisco Building Multilayer Switched Networks Part 5: Controlling Access


In this course, students learn how to configure network devices to participate in multicast groups. The configuration instructions include enhancing the Route Processor and enabling CGMP. This part of the instruction concludes with students learning about methods used to implement access layer, distribution layer, and core layer control policies in the campus network.
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Building Cisco Remote Access Networks - Part 1


This is the first course in a five-part series on Building Cisco Remote Access Networks 1.0 (BCRAN 1.0). This series teaches students how to build a remote access network to interconnect central sites to branch offices and home office/telecommuters. In addition, controlling access to a central site, as well as how to maximize bandwidth utilization over remote links is covered. This part in the
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Building Cisco Remote Access Networks - Part 2


This is the second course in a five-part series on Building Cisco Remote Access Networks 1.0 (BCRAN 1.0). This series teaches students how to build a remote access network to interconnect central sites to branch offices and home office/telecommuters. In addition, controlling access to a central site, as well as how to maximize bandwidth utilization over remote links is covered. This part in the
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Building Cisco Remote Access Networks - Part 3


This is the third course in a five-part series on Building Cisco Remote Access Networks 1.0 (BCRAN 1.0). This series teaches students how to build a remote access network to interconnect central sites to branch offices and home office/telecommuters. In addition, controlling access to a central site, as well as how to maximize bandwidth utilization over remote links is covered. This part in the
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Building Cisco Remote Access Networks - Part 4


This is the fourth course in a five-part series on Building Cisco Remote Access Networks 1.0 (BCRAN 1.0). This series teaches students how to build a remote access network to interconnect central sites to branch offices and home office/telecommuters. In addition, controlling access to a central site, as well as how to maximize bandwidth utilization over remote links is covered. This part in the
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Building Cisco Remote Access Networks - Part 5


This is the final course in a five-part series on Building Cisco Remote Access Networks 1.0 (BCRAN 1.0). This series teaches students how to build a remote access network to interconnect central sites to branch offices and home office/telecommuters. In addition, controlling access to a central site, as well as how to maximize bandwidth utilization over remote links is covered. This part in the
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Oracle Applications 11i Order to Cash: Pricing
This course introduces learners to the R11i Order Management suite of products and its use within the Order to Cash process. The course covers order management process flows, application functionality, and requirements for managing and controlling sales order fulfilment. This course also covers customer management, sales credits, pricing, and picking and shipping
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RDBMS Concepts
..., and to use this data for analyzing its requirements and controlling its activities. Since the volume of data available to an organization might be vast, it is important to process this data to derive relevant information quickly. The data can be managed effectively using database management systems. Database management continues to gain importance as more and more data is being made online
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SAP R 3 4 6 Cost Center Accountant
The SAP R/3 4.6 Cost Center Accountant course aims to provide the basic knowledge required to start and log on to the R/3 System, Release 4.6. and how the CO component is integrated in the R/3 System. It will also show the main tasks that a cost center accounting employee has to fulfill on a daily or periodical basis. The audience for this course includes employees who need to learn how to use the
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SAP R 3 FI AR AP Organization Master Records and Posting
SAP's FI module is a powerful, integrated environment, dynamically interfacing Accounts Receivable/Payable functions with General Ledger and Assets Accounting. You will usually encounter both FI and CO (Cost Center Controlling) in a business environment. The procedures for Accounts Receivable and Accounts Payable are very similar in R/3. In this course you will learn to process posting procedures
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SAP R 3 4 6 FI AR AP Account Document Posting and Periodic Processing
SAP's FI module is a powerful, integrated environment, dynamically interfacing Accounts Receivable/Payable functions with General Ledger and Assets Accounting. You will usually encounter both FI and CO (Cost Center Controlling) in a business environment. The procedures for Accounts Receivable and Accounts Payable are very similar in R/3. In this course you will learn to process posting
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SAP R 3 4 6 CO Cost Center Accounting Organization and Basic Settings
The Computer Based Training course (CBT) SAP R/3 4.6 CO Cost Center Accounting Organization and Basic Settings is used to determine where costs occur within an organization and to assign costs to cost centers. You will learn the fundamentals of the Controlling Module, with particular focus on the customizing features and master data that are used in R/3 for internal accounting tasks. The following
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SAP R 3 4 6 CO Cost Center Accounting Master Data
The course SAP R/3 4.6 CO Cost Center Accounting Master data is used to determine where costs occur within an organization and to assign costs to cost centers. You will learn the fundamentals of the Controlling Module, with particular focus on the customizing features and master data that are used in R/3 for internal accounting tasks. The intended audience for this course includes all personnel
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SAP R 3 4 6 CO Cost Center Accounting Periodical Allocation and Reports
The Computer Based Training course (CBT) SAP R/3 4.6 CO Cost Center Accounting Periodical Allocation and Reports describes the processes that take place when actual postings are carried out in Cost Center Accounting. It also explains how documents are entered, posted and reversed. Furthermore, it looks at reporting in Cost Center Accounting, and shows you to use and configure reports to suit your
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SAP R 3 4 6 CO Cost Object Controlling
The course SAP R/3 4.6 CO Cost Object Controlling gives employees, working within internal accounting, an overview of tasks within cost element accounting dealing with all the costs related to the production process and important for the product cost calculation. The initial unit provides an introduction to SAP R/3 4.6 s fundamental features; explaining how to log on to the system as well as
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SAP R 3 4 6 CO Profitability Analysis
The course SAP R/3 4.6 CO Profitability Analysis provides the basic knowledge for using the SAP R/3 system on a daily basis. To transfer the needed knowledge the course makes use of an example: planning a sales organization and comparing to actual data. The initial unit provides an introduction to SAP R/3 4.6 s fundamental features; explaining how to log on to the system as well as navigating
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Organizational Crisis Management - Resolving Crises in Organizations
This course underlines the vital importance of effective and controlled communications. Guidelines are presented on handling calls controlling the communication flow messages and audiences and communicating in the crisis aftermath. The course looks at communication with non-media stakeholders giving particular attention to employees. The final section covers communication with the media providing
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Project Management - Pharmaceutical
This course will provide an overview of the project management process including how to initiate and plan a project the steps used in executing and controlling a project and the components of closing a project. The course will take a comprehensive look at the integrated activities included in the five project management process groups. This course will focus on a specific vertical market
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Project Management - Project Management Processes
In Project Management - Project Management Processes you will learn about the Project Management Process Groups and the relationships between constituent processes and process groups. You will also identify the purposes of the Initiating Planning Executing Monitoring and Controlling and Closing Process Groups. Finally you will learn how the process groups interact and overlap with respect to the
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Building Scalable Cisco Internetworks Part 4
This is the last course of a four-part series that prepares learners for the Building Scalable Cisco Internetworks Exam (BSCI 642-801). This course teaches the Border Gateway Protocol (BGP) and about manipulating routing updates. With multiple connections the Border Gateway Protocol (BGP) is an alternative to using default routes to control path selections. Configuring and troubleshooting BGP can
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Building Cisco Remote Access Networks Part 1
This is the first in a four-part curriculum that prepares the learner to take the Building Cisco Remote Access Networks (BCRAN) v2.0 exam. The course starts with coverage of the basics of WAN technologies and components. The areas then covered are: security in expanding networks the configuration of asynchronous connections and controlling network access through PPP.
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Project Management: Estimating Costs
This course covers resource identification, life cycle costing, the tools used to identify necessary project resources, and how to assign resources to activities. This program also includes instruction on how to use the work breakdown structure to complete cost approximation, how to use resource rates, estimating publications, historical information, and how to use a chart of accounts when
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Project Management: The Process
This course provides an overview of the project management process, including how to initiate and plan a project, the steps used in executing and controlling a project, and the components of closing a project. This program is a comprehensive look at the integrated activities included in the five project management process groups.
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CIW Server Administrator Part 3: Services


This is the third course in a five part series that will teach students about services. This course will cover name resolution with Windows 2000 and Linux, name resolution with WINS and Samba, and implementing Internet services. The learner is taught how to install a DNS service in Windows 2000, and how to configure DNS servers and clients. This course also introduces NetBIOS, how to configure
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Oracle 8i PL/SQL - Oracle PL/SQL Basic Operations
The course is aimed at familiarizing the learner with the basic concepts of PL/SQL. It describes the different datatypes and variables available with PL/SQL. The course provides an overview of PL/SQL records and tables and explains how to access a database from PL/SQL. It also describes the steps to write conditional constructs and controlling structures in PL/SQL along with different types of
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Cisco Building Multilayer Switched Networks Part 5: Controlling Access


In this course, students learn how to configure network devices to participate in multicast groups. The configuration instructions include enhancing the Route Processor and enabling CGMP. This part of the instruction concludes with students learning about methods used to implement access layer, distribution layer, and core layer control policies in the campus network.
more...
Building Cisco Remote Access Networks - Part 1


This is the first course in a five-part series on Building Cisco Remote Access Networks 1.0 (BCRAN 1.0). This series teaches students how to build a remote access network to interconnect central sites to branch offices and home office/telecommuters. In addition, controlling access to a central site, as well as how to maximize bandwidth utilization over remote links is covered. This part in the
more...
Building Cisco Remote Access Networks - Part 2


This is the second course in a five-part series on Building Cisco Remote Access Networks 1.0 (BCRAN 1.0). This series teaches students how to build a remote access network to interconnect central sites to branch offices and home office/telecommuters. In addition, controlling access to a central site, as well as how to maximize bandwidth utilization over remote links is covered. This part in the
more...
Building Cisco Remote Access Networks - Part 3


This is the third course in a five-part series on Building Cisco Remote Access Networks 1.0 (BCRAN 1.0). This series teaches students how to build a remote access network to interconnect central sites to branch offices and home office/telecommuters. In addition, controlling access to a central site, as well as how to maximize bandwidth utilization over remote links is covered. This part in the
more...
Building Cisco Remote Access Networks - Part 4


This is the fourth course in a five-part series on Building Cisco Remote Access Networks 1.0 (BCRAN 1.0). This series teaches students how to build a remote access network to interconnect central sites to branch offices and home office/telecommuters. In addition, controlling access to a central site, as well as how to maximize bandwidth utilization over remote links is covered. This part in the
more...
Building Cisco Remote Access Networks - Part 5


This is the final course in a five-part series on Building Cisco Remote Access Networks 1.0 (BCRAN 1.0). This series teaches students how to build a remote access network to interconnect central sites to branch offices and home office/telecommuters. In addition, controlling access to a central site, as well as how to maximize bandwidth utilization over remote links is covered. This part in the
more...
CIW Server Administrator Part 3: Services
This is the third course in a five part series that will teach students about services. This course will cover name resolution with Windows 2000 and Linux name resolution with WINS and Samba and implementing Internet services. The learner is taught how to install a DNS service in Windows 2000 and how to configure DNS servers and clients. This course also introduces NetBIOS how to configure WINS
more...
Oracle Developer: Controlling the User Interface Programmatically
This course is the fifth in a six-part Oracle Developer series based on Oracle Developer Release 6. This course enables learners to create Key triggers to write code that responds to mouse events to manage windows and canvases and to use the Object Navigator. In addition learners work with multiple form applications record groups and list items.
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Oracle Reports: Controlling Reports
This course is the third in a three-part Oracle Reports series that is based on Oracle Reports Release 6. This course introduces the learner to features of Oracle Reports that can be used to control report output. This course covers developing templates creating and using parameters coding PL/SQL triggers exporting built-in package procedures using the Reports Server and developing reports for
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Oracle Report Builder: Controlling Reports
This course is the third in a three-part Oracle Report Builder series that is based on Oracle Developer/2000 Release 2. This course helps participants learn how to develop report templates code PL/SQL triggers in a report and use Report Builder's built-in package. Finally building reports for different environments will be covered.
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Project Management Essentials: Controlling and Closing a Project
Project Management Essentials: Controlling and Closing a Project offers the student an overview of the information required to control project changes measure project performance and use project performance reports. The program details steps for accommodating change actions for controlling the project schedule and budget and steps for closing a project.
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SAP R/3 CO: Cost Center Accounting Organization and Basic Settings
The Computer Based Training course (CBT) Cost Center Accounting Organization and Basic Settings is used to determine where costs occur within an organization and to assign costs to cost centers. You will learn the fundamentals of the Controlling Module with particular focus on the customizing features and master data that are used in R/3 for internal accounting tasks.
more...
SAP R/3 CO: Cost Center Accounting Master Data
The Computer Based Training course (CBT) CO Cost Center Accounting I is used to determine where costs occur within an organization and to assign costs to cost centers. You will learn the fundamentals of the Controlling Module with particular focus on the customizing features and master data that are used in R/3 for internal accounting tasks.
more...
SAP R/3 PP: Program Planning MP and MRP
The Computer Based Training (CBT) SAP R/3 PP: Production Planning MP and MRP describes the production planning process and explains how it works. Upon completing this course the trainee will be able to describe the various planning strategies and their applicability in different types of industries and identify the integration points with Materials Management Sales & Distribution Financial
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SAP R/3 EC Profit Center Accounting
The purpose of this course is to teach students to use PCA as a financial controlling instrument. The accounting principles of Profit Center Accounting and its goals are illustrated. The use of Profit Center Accounting within the SAP/R3 system and links to other areas of SAP R/3 are shown.
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SAP R/3 CO Cost Object Controlling
This course is designed to show how Cost Object Controlling is carried out in SAP R/3. It provides a general introduction to the theory of Cost Object Controlling and introduces the relevant menus and screens. The course shows where direct costs and overheads are entered and covers aspects of bills of materials and routings. The steps involved in processing an order as well as the associated
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SAP R/3 FI Accounts Receivable/Accounts Payable: Organization, Master Records and Posting
SAP's FI module is a powerful integrated environment dynamically interfacing Accounts Receivable/Payable functions with General Ledger and Assets Accounting. You will usually encounter both FI and CO (Cost Center Controlling) in a business environment. The procedures for Accounts Receivable and Accounts Payable are very similar in R/3. In this course you will learn to process posting procedures
more...
SAP R/3 FI Accounts Receivable/Accounts Payable: Account/Document Posting and Periodic Processing
SAP's FI module is a powerful integrated environment dynamically interfacing Accounts Receivable/Payable functions with General Ledger and Assets Accounting. You will usually encounter both FI and CO (Cost Center Controlling) in a business environment. The procedures for Accounts Receivable and Accounts Payable are very similar in R/3. In this course you will learn to process posting procedures
more...
From Global Innovative Campus
Leadership and Management for Entrepreneurs
This course explores the leadership and management issues entrepreneurs face as they create and establish successful new ventures. It reviews the key managerial roles of planning, organizing, staffing, leading and controlling and their application in entrepreneurial settings. Further, the course addresses self-management for the entrepreneur--how an entrepreneur can manage his or her own time and
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From Technology Ed
Process Instrumentation Control Online Course Certificate
Instrumentation & Controls are commonly used as a primary technique for monitoring and controlling fluid temperature, pressure, level and flow in various systems and processes and find applications in nuclear, chemical, and mechanical systems. Technicians and engineers playing a role in the application, and selection of various instrumentation and control systems require a basic understanding of
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From Sessions College for Professional Design
InDesign Basics


Explore fundamental techniques for Adobe InDesign and develop your print design skills. The course will impart a working knowledge of the main InDesign tools and features, everything from basic features to using master pages, importing and manipulating objects, controlling text flow and style, to graphic effects such as transparency, drop shadow, and feathering. Projects give you practice in a
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From Knowledge Matters LLC
Project Managment Professional PMP






Knowledge Matters, a Troy University Training Partner, offers you the Project Management Professional on line class. Project-based operations have become the norm in today's business world. In essence, almost every work effort is a project, from constructing a new building to designing and delivering a new information management system. As projects become the primary method for getting things done
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From Lovecchio Consulting
Elements of accounting and management control

To get the basics of general ledger, income statement and balance sheet.
To understand the cash flow, the main economic and financial indicators, etc.
To read the composition of product costs.
Cost controlling is today key to stay on the market. The course helps to identify the more approriate techniques to identify the right metodology for your company.
An overview of ABC costing,
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From Meditec.com
Medical Billing Training Course
Medical Billing professionals are in high demand. Healthcare Jobs. org says Medical Billing is one of the fastest growing opportunities in healthcare. Insurance companies and government agencies are spending more time and money researching and controlling claims fraud, abusive practices and medical necessity issues. This has caused a major increase in demand for billers in doctora s offices,
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From TheAcademy. com
EHS Risk Management Online Training Series
This series of 21 online courses is designed to familiarize the safety professional or small business owner with issues relating to Risk Management, especially in a manufacturing or warehouse setting.
The process of risk management consists of three major components: identifying hazards, evaluating their risk, and controlling that risk. Module 3, Controlling Risk, teaches you to establish
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Controlling Stress How to Maintain a Balanced Lifestyle
The tools and techniques in this course will help you understand and diagnose the stress in your life, identify the stressors you can and cannot control, and assess your readiness to make changes. There are methods to help you develop a systematic approach to eliminate stressors, manage your time, and implement short-term and long-term coping mechanisms. You will develop a plan of action and learn
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From Interskill Learning
1.2 Monitoring and Controlling zVM Operations
This is course 2 of 4 in the z/ VM Series. The course is delivered via e-Learning. It can be accessed online, at any time, place or location with internet access, or delivered through your own internal LMS (if applicable). The course is available as part of the z/ VM Series, or in a Mainframe Bundle, comprising of the 100 most popular mainframe e-Learning titles.
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1.1 Controlling CICS Operations
This is course 1 of 2 in the CICS Series. The course is delivered via e-Learning. It can be accessed online, at any time, place or location with internet access, or delivered through your own internal LMS (if applicable). The course is available as part of the CICS Series, or in a Mainframe Bundle, comprising of the 100 most popular mainframe e-Learning titles.
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From ProTrain Online
Medical Coding, Medical Billing - Combined


Certified Medical Billing professionals are in high demand throughout the healthcare industry. In fact, according to Healthcare Jobs. org, Medical Billing is one of the fastest growing opportunities in healthcare. Insurance companies and government agencies are spending more time and money researching and controlling claims fraud, abusive practices and medical necessity issues. Because of this,
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From Automated Learning Corporation
ESD: See It! Believe It! Control It! - On-Line Training
Web-training with certification test for engineers and technicians who work with static sensitive devices. Static electricity How static is produced How uncontrolled ESD can damage components and equipment Human Body Model (HBM) of ESD damage Controlling ESD caused by the HBM Charged Device Model (CDM) of ESD damage Controlling ESD caused by the CDM Safe & unsafe handling practice. LearnTech
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