Instructor Led Conversation Training in Canada

ESL - English for Engineers Technicians and Technologists 40 Hrs ...information on a familiar topic. Comfortably engages in a conversation at a descriptive level. Discourse is fluent. Grammar and pronunciation errors rarely impede communication. Uses an expanded inventory of concrete or idiomatic language. Able to reading authentic text, mostly of factual, concrete nature with some abstract ideas within a familiar, predictable, mostly practical and relevant  more...

Microsoft Excel - private, one on one training - INTERMEDIATE level Duration Details 3 hour block of time What can be learned at this seminar: NOTE: This is PC based training - Versions Offered: 97, 2000, 2002, 2003. VIEWING WORKSHEETS Customizing View Options Displaying and Customizing Toolbars Hiding Workbooks and Worksheets Freezing Panes Grouping and Ungrouping Worksheets MORE FORMATTING TECHNIQUES Styles, Guidelines and the  more...

Client Care Representative CCR Certified Training Program 2 Days ... needed to be coached and trained: 1. How to control a conversation, so it doesn't drag on needlessly 2. How to identify the needs of the caller 3. How to handle angry callers 4. How to project the intention 'to help' the caller 5. How to be honest with the caller 6. How to pay attention to every caller and not let your mind wander 7. How to be outcome focused without being pushy or  more...

Public Speaking Workshop Conquer Your Fears ...esenting at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you lock up in awkward social situations? If so, this one-day workshop is just for you! Ita ™s aimed at anybody who wants to improve their speaking skills in informal situations. Wea ™ll give you the confidence and the skills to interact with others and to speak in informal  more...

Telephone Skills and Appointment Scheduling # Learn how to make fewer phone calls and generate greater results. # In this workshop we will teach you principles and patterns used by top sales professionals to achieve greater telephone results with less effort. # We will explain helpful etiquettes and show you how to make calls with a specific purpose in mind in order maximize results. # Discover how scripts are used to lay a foundation  more...