Instructor Led Conversation Training in United States

Business English for Non-native Speakers ...arity in a variety of professional settings. Polish your conversational skills for meetings, negotiations, customer service, phone conversations, networking, and other professional situations. Course addresses language functions (such as giving and receiving performance feedback, handling complaints, agreeing/ disagreeing etc) that occur in different business conversational settings. Common  more...

Conversation Skills Training - Conversation SMART ...how leaders coach, communicate, praise, and model crucial conversational behaviors. The purpose of Conversation SMARTa is to provide you with techniques to enhance your communication skills and increase your results during critical conversations. a Supervisors, team leaders, all levels of management will learn how to conduct those challenging conversations by using tact and confidence. This  more...

Executive Communications Skills ...munications Skills Leaders who are aware of the power of conversation use it as a precious asset, managing it to achieve unforeseen innovations and improvements. Six important principles are covered: -- Be aware of conversation and pay close attention to how you speak and listen. -- Don't dwell on past conversations; use them to establish a connection and then move on. -- Be aware  more...

Certified Scrum Master - Chicago ...crum is and why it works a Balancing Structure and Conversation a Sprints and Natural Rhythms a Leveraging Natural Rhythms and Time boxing a Connecting Sprints Together a Inspect & Adapt a Establishing a flow of product delivery a Roles and Responsibilities a ScrumMaster, Product Owner and The Team a Sprint Planning and Release Planning  more...

Certified Scrum Master - Ottawa Ontario ...crum is and why it works a Balancing Structure and Conversation a Sprints and Natural Rhythms a Leveraging Natural Rhythms and Time boxing a Connecting Sprints Together a Inspect & Adapt a Establishing a flow of product delivery a Roles and Responsibilities a ScrumMaster, Product Owner and The Team a Sprint Planning and Release Planning  more...

How to Have Difficult Conversations Aug 14 2012 ...conversations. Some conversations are controversial and confrontational while others are collaborative and creative. By understanding conversation styles, by practicing actual conversations, by raising awareness on what makes a conversation work, we can learn to move from the controversial to the collaborative, from the stymied to the creative conversation. In this class we ask questions  more...

The Coach Approach Initiating Dialogues for Effective Outcomes Sep 21 2012 Coaching others is an important aspect of a manager's role. Yet, for many reasons, it is often difficult for managers to make the transition from directing, controlling and evaluating (traditional management methods) to having a coaching conversation. This skill building workshop will ground you in the underpinnings of coaching and offer a "coach approach" to managing others. Using real-life  more...

The Coach Approach Initiating Dialogues for Effective Outcomes May 7 2012 Coaching others is an important aspect of a manager's role. Yet, for many reasons, it is often difficult for managers to make the transition from directing, controlling and evaluating (traditional management methods) to having a coaching conversation. This skill building workshop will ground you in the underpinnings of coaching and offer a "coach approach" to managing others. Using real-life  more...

Business Dining Etiquette Learn to Dine with Impact: American Business Dining Etiquette and Customs Dining and entertaining for business is likely a component of your professional responsibilities. This motivating interactive presentation teaches the American and Continental styles of dining, where the best seat in the house is for your client, and more top notch tips to help you dine and entertain with impact!  more...

Difficult Conversations - Communicating for Results ...conversation in the workplace, people tend to do one of two things a they either take no action and avoid the conversation, or they approach the conversation ineffectively. Both options lead to negative results: * Weakened relationships * Damaged team morale * Damaged credibility Given the bottom-line impacts, addressing this challenge is crucial to  more...

Boardroom Polish ...ion Accepting the invitation Small talk and other conversation skills Dressing appropriately Toasting Guests of honor Giving a toast What to say Responding to a toast When to make the toast Seating charts Seating the Guest(s) of honor Hosting a client at a lunch or dinner Extending the invitation Making the arrangements at the restaurant  more...

Setting C-level Business Appointments The 'X2 Way' ...ss trains to one sales skill; improving sales individuals Conversation-to-appointment ratio to 50 . This enables sales people to spend less time phone prospecting to achieve the necessary number of Top-down business appointments to assure their monthly success. Gaining a phone sales skill competency 5X better than your competition allows a sales rep to increase capacity and pursue  more...

How to Double your Business Appointments in Half the Time ... blended 6-week training process that has achieved a 50%+ conversation-to-appointment ratio with C-level sales prospects for hundreds of sales people across the country. It s where you are versus where you need to be that matters. Customized visuals using the X2 Evaluator calculators will represent your own key sales performance indicators and how they are aligned with your required  more...

A 2-Day Phone Sales Skill Training Event that Sets Targeted C-Level Business Appointments ...re purchasing Decision makers Increase the sales force s Conversation-to-Appointment Ratio to targeted Prospects Redeem a measurable Return on training Investment for sales performance training Jeff offers a condensed 2-Day Phone Sales Training Blitz that will give your sales force training program a calculated way to look at setting targeted sales appointments; from the Top-down for  more...

X2 Sales System ; a Blended Sales Performance System for Sales Prospecting and 'Top-Down' Appointment Setting ...o one objective; improving sales individuals Prospecting 'Conversation-to-appointment' ratio to 51%+. This enables sales people to spend less time to achieve the necessary number of Top-down business appointments to assure their monthly success. Gaining a sales Prosecting competency 5X better than your competition allows a sales rep to increase capacity and pursue higher-value,  more...

Awaken The Powerful Presenter Within ...inspire our audiences, whether they be a single person in conversation or a roomful of decision-makers in a make-or-break presentation. The good news is that you already have these capabilities inside you. SAGE Presenting invites you to Awaken The Powerful Presenter Within to remove your own barriers and present yourself as the powerful communicator you already are. Our program breaks  more...

Boardroom Polish ...itation Accepting the invitation Small talk and other conversation skills Dressing appropriately Toasting Guests of honor Giving a toast What to say Responding to a toast When to make the toast Seating charts Seating the Guest(s) of honor Hosting a client at a lunch or dinner Extending the invitation Making the arrangements at the restaurant Meeting them at the  more...

E-Mail Etiquette ...air glitches in a face-to-face dialog or even a telephone conversation before any lasting damage occurs. Electronic mail does not offer the benefit of visual and verbal signals for e-mail users. Email etiquette refers to a set of dos and don ts that are recommended by business and communication experts in response to the growing concern that people are not using their email effectively,  more...

Handling Challenging Conversations ...Conversations - Working Through Conflict Everyone knows that from time to time, we are required to have some difficult, challenging conversations with others. It goes with the territory. But let s be honest, most of us would rather not have those conversations. Most of us are good at avoiding or waiting until things are at a crisis point then the conversation does not go well. Either  more...