Online Conversation eLearning Training
 online course |
 instructor led class |
 learn at home |
 group study |
 self directed training |
 cd based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer based learning |
 discount pricing |
 online tutorial |
From Online Training Directory
Telephone Sales Skills
Course description -- This course identifies the specific selling techniques and strategies that sales people need to be effective over the phone. It gives suggestions for relieving the anxiety of picking up the phone; checklists to make sure you are prepared for that all-important conversation, and techniques for polishing your over-the-phone approach. IMPORTANT NOTE: INTERNET EXPLORER (IE)
more...
Course description -- This course identifies the specific selling techniques and strategies that sales people need to be effective over the phone. It gives suggestions for relieving the anxiety of picking up the phone; checklists to make sure you are prepared for that all-important conversation, and techniques for polishing your over-the-phone approach. IMPORTANT NOTE: INTERNET EXPLORER (IE)
more...
From Serebra Learning Corporation
Face to Face Communications : Active Listening
Communicating clearly is an essential business skill. The best ideas in the world can only be transformed into realities when they're shared and understood. This course will help you sharpen up your active listening skills. It will help you give and receive the right message and make the most of every conversation you're involved in. Developing excellent communication skills requires investment,
more...
Communicating clearly is an essential business skill. The best ideas in the world can only be transformed into realities when they're shared and understood. This course will help you sharpen up your active listening skills. It will help you give and receive the right message and make the most of every conversation you're involved in. Developing excellent communication skills requires investment,
more...
Making Telephone Calls Count
Whether you handle one call a day, or dozens, you have the power to make every call count. Is the service you deliver to your customers over the telephone merely satisfactory, or is it superior? When challenges present themselves, how well do you handle yourself? What do your actions say about your company? You may think telephone interactions are all simple and straightforward. The customer
more...
Whether you handle one call a day, or dozens, you have the power to make every call count. Is the service you deliver to your customers over the telephone merely satisfactory, or is it superior? When challenges present themselves, how well do you handle yourself? What do your actions say about your company? You may think telephone interactions are all simple and straightforward. The customer
more...
Effective Telephone Techniques
This course provides the learner with critical information about making a good impression when communicating over the telephone. It emphasizes the importance of good telephone etiquette, offers tips for building trust over the telephone, and discusses important non-verbal actions that are present in most telephone interactions. Additionally, it helps the learner make the most out of technology
more...
This course provides the learner with critical information about making a good impression when communicating over the telephone. It emphasizes the importance of good telephone etiquette, offers tips for building trust over the telephone, and discusses important non-verbal actions that are present in most telephone interactions. Additionally, it helps the learner make the most out of technology
more...
Listening for Comprehension
...conversation or presentation? If you need to be able to identify what is said to you in a more effective manner, then this course is for you. This course teaches you how to comprehend verbal and visual messages to maximize your understanding of others. Because this course teaches listening skills, certain sections of this course deviate from standard SkillSoft courses by presenting audio and
more...
...conversation or presentation? If you need to be able to identify what is said to you in a more effective manner, then this course is for you. This course teaches you how to comprehend verbal and visual messages to maximize your understanding of others. Because this course teaches listening skills, certain sections of this course deviate from standard SkillSoft courses by presenting audio and
more...
Communicating Successfully Manage Better by Listening
This course describes the value of active listening techniques and how they can be used to improve the participant's managerial performance. All levels of professionals who supervise the performance of other staff members.
more...
This course describes the value of active listening techniques and how they can be used to improve the participant's managerial performance. All levels of professionals who supervise the performance of other staff members.
more...
Coaching Skills
...conversation, a dialog between coach and coachee, and so all coaching interventions depend totally on communication. Within that simplicity however, are layers of subtle interaction, which a coachee needs to be aware of, alert to what both "sides" of the conversation are actually communicating--verbally, visually, and vocally. The first requirement for a successful coaching conversation is
more...
...conversation, a dialog between coach and coachee, and so all coaching interventions depend totally on communication. Within that simplicity however, are layers of subtle interaction, which a coachee needs to be aware of, alert to what both "sides" of the conversation are actually communicating--verbally, visually, and vocally. The first requirement for a successful coaching conversation is
more...
Coaching Personalities and Teams Simulation
You are a marketing manager for Dulce Confections, a leading maker of chocolates and other fine candies. Due to changing consumer tastes and an increase in the average age of Dulce's core customer, the company is anxious to change the dated packaging on its flagship candy bar, the Dulce bar. The challenge of the repackaging initiative is to appeal to a younger demographic while not alienating the
more...
You are a marketing manager for Dulce Confections, a leading maker of chocolates and other fine candies. Due to changing consumer tastes and an increase in the average age of Dulce's core customer, the company is anxious to change the dated packaging on its flagship candy bar, the Dulce bar. The challenge of the repackaging initiative is to appeal to a younger demographic while not alienating the
more...
Interpersonal Communication: Telephone Skills
Interpersonal Communication: Telephone Skills will help you develop the skills needed to project a positive image on the telephone properly address callers and establish good rapport. You will be provided with opportunities to incorporate positive personal attributes into telephone interactions employ strategies to control a conversation and effectively handle situations with difficult callers.
more...
Interpersonal Communication: Telephone Skills will help you develop the skills needed to project a positive image on the telephone properly address callers and establish good rapport. You will be provided with opportunities to incorporate positive personal attributes into telephone interactions employ strategies to control a conversation and effectively handle situations with difficult callers.
more...
CMS Essentials
Teaches how to use CMS (Conversation Monitor System) commands running under the VM operating system.
more...
Teaches how to use CMS (Conversation Monitor System) commands running under the VM operating system.
more...
From TalktoCanada.com
Oral Communication Courses
Beginner oral,
Develop basic oral skills in grammar, pronunciation and vocabulary.
Intermediate oral,
Review and expansion of grammar and vocabulary. Focus is on improving oral fluency.
Advanced oral communication,
All-round training in communication in the English language with emphasis on conversation for a variety of contexts.
more...
Beginner oral,
Develop basic oral skills in grammar, pronunciation and vocabulary.
Intermediate oral,
Review and expansion of grammar and vocabulary. Focus is on improving oral fluency.
Advanced oral communication,
All-round training in communication in the English language with emphasis on conversation for a variety of contexts.
more...
From 123-CBT Computer Based Training
Sales Skills Effectively Closing a Sale
...quantity of modular office furniture. In an initial phone conversation with you, they mentioned that they are interested in buying from Icon. It is your responsibility to demonstrate the benefits of Icon's office furniture by identifying and addressing their key issues. Unit 3: Confirming Commitment (0.5 - 1 hour) Identify signals that a client is or is not ready to
more...
...quantity of modular office furniture. In an initial phone conversation with you, they mentioned that they are interested in buying from Icon. It is your responsibility to demonstrate the benefits of Icon's office furniture by identifying and addressing their key issues. Unit 3: Confirming Commitment (0.5 - 1 hour) Identify signals that a client is or is not ready to
more...
Principles of Marketing Fundamentals of Marketing
...hey are implemented in his product group. Throughout your conversation, Dean will ask you questions to test your understanding of the concepts discussed. Unit 2: Four P's of Marketing (0.5 - 1 hour) Identify the four components of the marketing mix. Identify the stages of the product life cycle. Create a marketing mix
more...
...hey are implemented in his product group. Throughout your conversation, Dean will ask you questions to test your understanding of the concepts discussed. Unit 2: Four P's of Marketing (0.5 - 1 hour) Identify the four components of the marketing mix. Identify the stages of the product life cycle. Create a marketing mix
more...
International Business Essentials Conducting Business in Europe
...esentation in France. Determine inappropriate topics of conversation in Great Britain. Follow guidelines for ensuring an effective meeting, negotiation, or presentation in Great Britain. Audience: Managers and supervisors who want to learn specific business protocol for Germany, France, and great Britain. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits
more...
...esentation in France. Determine inappropriate topics of conversation in Great Britain. Follow guidelines for ensuring an effective meeting, negotiation, or presentation in Great Britain. Audience: Managers and supervisors who want to learn specific business protocol for Germany, France, and great Britain. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits
more...
Self Development Motivating Yourself to Perform
...e not completing your assigned tasks on time. During your conversation, you must help each other overcome procrastination, so you can get the exhibit ready on schedule. Unit 3: Applying Self-Discipline (0.5 - 1 hour) Identify the benefits of self-discipline. Select role models to increase your self-discipline. Enhance your
more...
...e not completing your assigned tasks on time. During your conversation, you must help each other overcome procrastination, so you can get the exhibit ready on schedule. Unit 3: Applying Self-Discipline (0.5 - 1 hour) Identify the benefits of self-discipline. Select role models to increase your self-discipline. Enhance your
more...
Budgeting Operating Manufacturing Budgets
...s, and how to create an operating budget. Throughout your conversation with her, Liz will ask you questions to gauge your understanding of operating budgets. Unit 2: Manufacturing Budgets (0.5 - 1 hour) Identify four sections in a manufacturing budget. Identify examples of flexible budgeting. Identify methods used to
more...
...s, and how to create an operating budget. Throughout your conversation with her, Liz will ask you questions to gauge your understanding of operating budgets. Unit 2: Manufacturing Budgets (0.5 - 1 hour) Identify four sections in a manufacturing budget. Identify examples of flexible budgeting. Identify methods used to
more...
Interpersonal Communication Telephone Skills
...to telephone interactions, employ strategies to control a conversation, and effectively handle situations with difficult callers. Learn To Provide efficient customer service through good telephone skills. Demonstrate behavior callers appreciate. Use screening methods.
more...
...to telephone interactions, employ strategies to control a conversation, and effectively handle situations with difficult callers. Learn To Provide efficient customer service through good telephone skills. Demonstrate behavior callers appreciate. Use screening methods.
more...
Emotional Intelligence Developing Emotional Intelligence Skills
... Follow the LISTEN process during a conversation with another person. Simulation Overview: In this simulation, you will meet with Dean Kramer, Icon's Quality Manager for Industrial Casing Products. Dean is responsible for ensuring that Icon continues to meet requirements for several international quality accreditations. In the
more...
... Follow the LISTEN process during a conversation with another person. Simulation Overview: In this simulation, you will meet with Dean Kramer, Icon's Quality Manager for Industrial Casing Products. Dean is responsible for ensuring that Icon continues to meet requirements for several international quality accreditations. In the
more...
Sexual Harassment Preventing Sexual Harassment Claims
...organization. It is part of Ronald a a s job to have a conversation on this topic will all new employees. Unit 2: A Sexual Harassment Policy (0.5 - 1 hour) Identify the reasons it is important for organizations to create a sexual harassment policy. Identify the qualities that the tone of a sexual harassment policy should convey.
more...
...organization. It is part of Ronald a a s job to have a conversation on this topic will all new employees. Unit 2: A Sexual Harassment Policy (0.5 - 1 hour) Identify the reasons it is important for organizations to create a sexual harassment policy. Identify the qualities that the tone of a sexual harassment policy should convey.
more...
Conducting Meetings The Meeting Process
...cussion during a meeting. Keep the conversation focused. Simulation Overview: You will be meeting with a team of employees to finalize plans for the implementation of a new company-wide payroll system. The deadline is rapidly approaching and there have been some hiring and recruiting problems hindering the team's progress. It
more...
...cussion during a meeting. Keep the conversation focused. Simulation Overview: You will be meeting with a team of employees to finalize plans for the implementation of a new company-wide payroll system. The deadline is rapidly approaching and there have been some hiring and recruiting problems hindering the team's progress. It
more...
Facilitation Facilitating Challenging Situations
...itation that she would like to pass on to you during this conversation. Through your questions, you will learn the sources of conflict in a team setting, the benefits of conflict, how to tell the difference between a debate and an argument, and how to foster healthy debates among team members. Unit 2: Handling Difficult Team Members (0.5 - 1 hour) List five types of
more...
...itation that she would like to pass on to you during this conversation. Through your questions, you will learn the sources of conflict in a team setting, the benefits of conflict, how to tell the difference between a debate and an argument, and how to foster healthy debates among team members. Unit 2: Handling Difficult Team Members (0.5 - 1 hour) List five types of
more...
Advanced Project Mgmt Project Management Maturity
...t management maturity levels one and two. Throughout your conversation, she will ask you questions to gauge your understanding of the maturity levels. Unit 2: Maturity Levels Three, Four, and Five (0.5 - 1 hour) Identify project management processes a company at maturity level three would use to plan projects. Identify project management
more...
...t management maturity levels one and two. Throughout your conversation, she will ask you questions to gauge your understanding of the maturity levels. Unit 2: Maturity Levels Three, Four, and Five (0.5 - 1 hour) Identify project management processes a company at maturity level three would use to plan projects. Identify project management
more...
Principles of Marketing Distribution Strategy
...s, as well as how to select channel partners. During your conversation, Robin will ask you questions to test your understanding of distribution channel concepts. Unit 2: Physical Distribution (0.5 - 1 hour) Identify the role of logistics in channel strategy. Identify the components of a physical distribution system. Select
more...
...s, as well as how to select channel partners. During your conversation, Robin will ask you questions to test your understanding of distribution channel concepts. Unit 2: Physical Distribution (0.5 - 1 hour) Identify the role of logistics in channel strategy. Identify the components of a physical distribution system. Select
more...
Business Etiquette Communicating in Today s Workplace
...program details how to introduce people and become a good conversationalist. In addition, the program teaches the learner how to apply courtesy in telephone, e-mail, and written communications. Learn To Given a set of guidelines, introduce someone correctly. Identify the guidelines for becoming a good conversationalist. Identify the actions you can take to overcome a
more...
...program details how to introduce people and become a good conversationalist. In addition, the program teaches the learner how to apply courtesy in telephone, e-mail, and written communications. Learn To Given a set of guidelines, introduce someone correctly. Identify the guidelines for becoming a good conversationalist. Identify the actions you can take to overcome a
more...
From JED New Media inc.
The H-Club: Homonyms, Heteronyms, Homographs, and Homophones
Homophones, homographs, heteronyms, and homonyms describe related groups of sound-alike and/or look-alike words and word pairs. By mastering these terms and the words associated with them, you can keep your written correspondence spotless and your spoken conversation spot-on.
more...
Homophones, homographs, heteronyms, and homonyms describe related groups of sound-alike and/or look-alike words and word pairs. By mastering these terms and the words associated with them, you can keep your written correspondence spotless and your spoken conversation spot-on.
more...
From Ukrainian Language Services
Russian lessons via Skype
...f you are tired of the hassle of trying to find a Russian conversation partner, then contact our voice-to-voice conversation program.
The service is available to anyone who has a good internet connection. The quality of voice transmission is excellent (better than a regular telephone ).
You can order an individual lesson from us as well as take a part in our "virtual class".
We are looking
more...
...f you are tired of the hassle of trying to find a Russian conversation partner, then contact our voice-to-voice conversation program.
The service is available to anyone who has a good internet connection. The quality of voice transmission is excellent (better than a regular telephone ).
You can order an individual lesson from us as well as take a part in our "virtual class".
We are looking
more...
From JED New Media inc.
Le Club des H : homophones, homographes et homonymes
Ce JEDlet vous pr sente les membres du club des H - homophones, homographes et homonymes - qui d crivent des groupes de mots reli s entre eux qui ont la m me sonorit et/ou qui sont crits de la m me mani re. En ma trisant ces termes et les mots qui leur sont associ s, vous entretiendrez une correspondance crite impeccable et une conversation orale int ressante.
more...
Ce JEDlet vous pr sente les membres du club des H - homophones, homographes et homonymes - qui d crivent des groupes de mots reli s entre eux qui ont la m me sonorit et/ou qui sont crits de la m me mani re. En ma trisant ces termes et les mots qui leur sont associ s, vous entretiendrez une correspondance crite impeccable et une conversation orale int ressante.
more...
online course |
instructor led class |
learn at home |
group study |
self directed training |
cd based training |
DVD video training |
printed book |
e-book digital book |
workshop seminar |
train the trainer |
computer based learning |
discount pricing |
online tutorial |
