Online Conversational eLearning Training

CICS Programming - Command Level CICS Programming - Command Level more...

Call Center Telephone Sales ...it to end up unsuccessful? Would you like to improve your conversational skills? When you take this course, you will learn how to save your and your customer's time. Learn which principles and techniques of selling, professional presentation approaches, and telemarketing laws apply to you. Using your time efficiently is important because time is money Remember this course is dependent on the more...

Effective Listening Skills Simulation Although relatively straightforward in theory, the process that transforms effective listening into successful communication requires great skill, awareness and practice. In the course of this simulation, you will attend a day-long seminar, studying the topic of Effective Listening Skills through various exercises, lectures, quizzes and small-group activities. The day's events will be guided by an more...

CICS Application Programming I This course provides users with a comprehensive view of modern CICS coding. It deals with introductory through advanced topics in CICS, and introduces the CICS environment, programs, functions, and transactions (BMS Maps, CICS programs). Conversational and pseudo-conversational programming are also covered. Application developers, programmers, systems analysts, managers, operations staff. more...

CICS Application Programming II This course provides users with a comprehensive view of modern CICS coding. It deals with introductory through advanced topics in CICS, and introduces the CICS environment, programs, functions, and transactions (BMS Maps, CICS programs). Conversational and pseudo-conversational programming are also covered. Application developers, programmers, systems analysts, managers, operations staff. more...

CICS Application Programming III This course provides users with a comprehensive view of modern CICS coding. It deals with introductory through advanced topics in CICS, and introduces the CICS environment, programs, functions, and transactions (BMS Maps, CICS programs). Conversational and pseudo-conversational programming are also covered. Application developers, programmers, systems analysts, managers, operations staff. more...

CICS Application Programming IV This course provides users with a comprehensive view of modern CICS coding. It deals with introductory through advanced topics in CICS, and introduces the CICS environment, programs, functions, and transactions (BMS Maps, CICS programs). Conversational and pseudo-conversational programming are also covered. Application developers, programmers, systems analysts, managers, operations staff. more...

IMS DC Programming I This course teaches new IMS/DC developers to maintain existing systems, or develop new IMS/DC systems. The major components of the IMS Data Communications environment, as well as retrieving input messages and sending output messages in an IMS/DC environment, are covered. Other areas of interest include the differences between conversational and non-conversational processing, using the Scratch Pad more...

CICS ESA Concepts This course explains the basics of the Customer Information Control System (CICS). It focuses on the single-system environment but also discusses CICSplex and other CICS intercommunication facilities. CICS is IBM's general purpose online transaction processing (OLTP) software, which is used by many organizations to handle transaction processing needs.Some topics discussed in this course are online more...

CICS ESA Definition and Program Design This course covers the basic coding techniques, source language statements, and CICS commands needed to code an application program for the CICS/ESA environment. It discusses how to code the BMS macros needed to define the maps a CICS program uses for input and output, implementing pseudo-conversational transactions, and passing control among separate application program modules. While each CICS more...

OS/390 CICS/ESA Concepts This course explains the basics of the Customer Information Control System (CICS). It focuses on the single-system environment but also discusses CICSplex and other CICS intercommunication facilities. CICS is IBM's general purpose online transaction processing (OLTP) software, which is used by many organizations to handle transaction processing needs. Some topics discussed in this course are more...

CICS/ESA Concepts This course explains the basics of the Customer Information Control System (CICS). It focuses on the single-system environment but also discusses CICSplex and other CICS intercommunication facilities. CICS is IBM's general purpose online transaction processing (OLTP) software which is used by many organizations to handle transaction processing needs.Some topics discussed in this course are online more...

IMS/DC Programming (COBOL) Teaches new IMS/DC developers to maintain existing systems or develop new IMS/DC systems. more...

IMS/DC Programming (PL/1) Teaches new IMS/DC developers to maintain existing systems or develop new IMS/DC systems. more...

IMS/DC Programming (Rel 5) Teaches new IMS/DC developers to maintain existing systems or develop new IMS/DC systems. more...

CICS Application Programming Fundamentals Introduces the CICS environment, programs, functions and transactions (BMS Maps, CICS programs); conversational and pseudoconversational. more...

CICS Application Programming I This course provides users with a comprehensive view of modern CICS coding. It deals with introductory through advanced topics in CICS and introduces the CICS environment programs functions and transactions (BMS Maps CICS programs). Conversational and pseudo-conversational programming are also covered.  more...

CICS/VS Application Programming I Introduces the CICS/VS environment, programs, functions and transactions (BMSMaps, CICS Programs); conversational and pseudoconversational programming. more...

Pump Up Your Prose: Snagging Attention with Sayings II This JEDlet enlightens, entertains and informs you about a multitude of sayings, expressions and idioms used in everyday speech. Stock up on an arsenal of idioms. Learn the fascinating and sometimes surprising origins of sayings, which make great conversational fodder and helps ensure that you use the right words in the right place for maximum impact. This is the second of two JEDlets that explore more...

Organizational Skills Time Management ...ice visitors effectively. Overcome conversational objections. Save time spent on the telephone. Use voice mail and e-mail as time saving tools. Delegate tasks to others. Simulation Overview: In this simulation, you are meeting with the Corporate Sales Manager more...

Business Etiquette Communicating in Today s Workplace ...program details how to introduce people and become a good conversationalist. In addition, the program teaches the learner how to apply courtesy in telephone, e-mail, and written communications. Learn To Given a set of guidelines, introduce someone correctly. Identify the guidelines for becoming a good conversationalist. Identify the actions you can take to overcome a more...

Business Etiquette Business Functions Travel ...ntify actions for mingling successfully. Identify the conversational guidelines for business meals. Identify the basic rules of etiquette you should apply during a meal. Apply guidelines to be a courteous traveler. Apply guidelines to help you conduct business with an individual who has different cultural orientations than you. Audience The target audience for this series more...