Online Conversational eLearning

Public Speaking Strategies Preparing Effective Speeches ...er is misleading. While some people are more outgoing and conversational, a well-delivered speech is far from being spontaneous or natural. In fact, effective public speaking requires significant planning and preparation. Like cooking, driving, or playing a sport, it's a learnable skill. This course teaches you how to prepare for public speaking, including determining your objective and  more...

Certificate in Professional Technical Communication ...erformance Articles: including real-world examples, being conversational with dense content This course will look at these document types and explore the writing skills associated with each of them.Methodology Each lesson is carefully developed around the student`s ability to develop a baseline of written content that assumes some knowledge, little knowledge or no knowledge of the technical  more...

Call Center Telephone Sales ...it to end up unsuccessful? Would you like to improve your conversational skills? When you take this course, you will learn how to save your and your customer's time. Learn which principles and techniques of selling, professional presentation approaches, and telemarketing laws apply to you. Using your time efficiently is important because time is money Remember this course is dependent on the  more...

Organizational Skills Time Management ...ice visitors effectively. Overcome conversational objections. Save time spent on the telephone. Use voice mail and e-mail as time saving tools. Delegate tasks to others. Simulation Overview: In this simulation, you are meeting with the Corporate Sales Manager  more...

Business Etiquette Communicating in Today s Workplace ...program details how to introduce people and become a good conversationalist. In addition, the program teaches the learner how to apply courtesy in telephone, e-mail, and written communications. Learn To Given a set of guidelines, introduce someone correctly. Identify the guidelines for becoming a good conversationalist. Identify the actions you can take to overcome a  more...

Business Etiquette Business Functions Travel ...ntify actions for mingling successfully. Identify the conversational guidelines for business meals. Identify the basic rules of etiquette you should apply during a meal. Apply guidelines to be a courteous traveler. Apply guidelines to help you conduct business with an individual who has different cultural orientations than you. Audience The target audience for this series  more...