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From 123-CBT Computer Based Training
Managing and Rewarding Top Performers

...ining its top-performing employees? Would you know how to convince valuable employees to stay if they were to hand in their resignation? It is becoming increasingly difficult for companies to retain their top-level employees in today's competitive market. This course examines how to attract and ultimately retain top performers through a combination of benefits packages, performance reviews,
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Managing and Rewarding Top Performers
Setting the Stage for IT Success
How have the responsibilities of IT professionals changed over time? What can you do to bring together the diverse concerns of the IT department and top business managers? What are the best ways to convince management that your IT solutions are grounded in reality?Answers to these questions are presented in this course examining strategies that learners should know to understand the role of IT
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Consulting Skills Serving as an Internal Consultant

...tory. You will first meet with a Distribution Manager, to convince her of the merits of your proposal and your own abilities. Next, you will meet with your supervisor to discuss redistribution of your duties. Unit 2: Improving Internal Consulting Abilities (0.5 - 1 hour) Identify the guidelines for establishing credibility as an internal consultant.
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Exit Interviewing Skills Preparing for an Exit Interview

...ca Stone and Terry Jones. Your goal in this meeting is to convince Terry of the usefulness of exit interviews. You must discuss what types of exit interviews exist and help the team choose a type of interview that fits Icon's objective. Unit 2: Setting up an Exit Interview (0.5 - 1 hour) Identify the three factors you should consider before conducting exit interviews.
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Value Chain Management Managing the Transition to a Value Chain

...tware sales team. As Area Sales Manager, you will need to convince management that your team members are ready for the change and that they are aware of their roles and responsibilities. Unit 2: Managing Transition to the Value Chain (1 - 2 hours) Identify models to drive change within the organization. Identify effective uses of information in
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Mentoring Implementing a Formal Mentoring Program

...p them understand what mentoring entails. Your goal is to convince them of the importance of establishing a mentoring program by explaining the benefits of a program, answering their questions, and helping them see what all can be accomplished through mentoring. Unit 2: Developing a Mentoring Program (0.5 - 1 hour) Identify the three factors of successful mentoring
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From Serebra Learning Corporation
Progressing through the Complex Sale Simulation
...ery cautious as they evaluate a solution. Your goal is to convince them that outsourcing is the best option and that DME should be a preferred supplier. Your ultimate goal is to gain access to the economic buying influence and to enter the negotiation phase. Your effort includes face-to-face meetings, thorough research, and preparation culminating in a key presentation to the major
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Sales Written Communications


...n this curriculum. Writing a good sales proposal helps to convince the buyer of the Seller's merits and of the benefits of buying from him or her. Written Communications highlights the reasons for and benefits of writing a sales proposal. sellers become familiar with the twelve components that constitute a good proposal, as well as the guidelines for developing written communication that is
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Inside Sales Skills Simulation
You are an inside sales representative for Muscle-Bound Fitness, a franchise of fitness facilities with a unique corporate wellness offering. In this simulation, your boss has asked you to contact a potential new customer. This new lead, a network television station known as TV-22, is a perfect candidate for Muscle-Bound's corporate wellness program, and your job is to convince them of such by
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Presenting to Succeed
There are a number of basic types of presentations, but all presentations have four things in common: a presenter, an audience, a venue, and a message. This course concentrates on showing how each of these vital elements has to be taken into account when preparing a presentation. Presenting is a skill that needs to be learned and practiced, starting with how you prepare, and you will be shown a
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Delivering Your Message
So, the presentation is prepared and practiced. Great. But this means nothing to the audience. When you stand there in front of them, all that matters to them is what you look like and what you say. This course is about delivering your message, and the techniques you need to do this. First of all, you have to make a positive first impression on your audience members by how and where you stand, by
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Presentation Resources Available to You
This course is about making effective use of resources that can take the pressure off you--visual aids, questions, and making a team presentation. Visual aids are overused, and presenters are overdependent on them. You need to know what visuals are available to you, and be able to determine which one suits a particular need. You need to know what makes a successful visual. Finally, you need to be
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Delivering Successful Presentations Simulation
After years of research and development, the Top-Shelf Cola Company is finally ready to release its latest beverage, Passion, to consumers. Passion is a caffeine-free, all-natural soda that's made from real passion fruits. The company has spent ten million dollars to perfect the product's taste and to create a brand for the drink. You are a brand manager at Top-Shelf and responsible for the
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Preparing a Business Case
Why put time and effort into preparing, writing, and presenting a business case for new projects? Why not just talk to the manager and get his approval for the project? The answers to these questions lie in the fact that organizational budgets for new projects are typically very tight and, as such, your project will be competing against other projects for funding. Without a written business case,
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Leading from the Front Line Simulation
In this simulation, you will be tasked with serving as a networker, dealing with the issues that arise when informal leaders take the initiative and lead from the front line. As the Manager for the Customer Service Team for Cross & Witherson, Unlimited, you have been made aware of a growing problem with product returns. Using your management and persuasive skills, you must convince both your
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Managing and Rewarding Top Performers
...ining its top-performing employees? Would you know how to convince valuable employees to stay if they were to hand in their resignation? It is becoming increasingly difficult for companies to retain their top-level employees in today's competitive market. This course examines how to attract and ultimately retain top performers through a combination of benefits packages, performance reviews,
more...
Setting the Stage for IT Success
How have the responsibilities of IT professionals changed over time? What can you do to bring together the diverse concerns of the IT department and top business managers? What are the best ways to convince management that your IT solutions are grounded in reality? Answers to these questions are presented in this course examining strategies that learners should know to understand the role of IT
more...
Giving Presentations


Learn how to give successful presentations Presentations may be formal presentations to your team, senior managers or clients. They can also be informal. For instance, presenting some new ideas for discussion with your peers. If you are skilled at giving presentations, then you can persuade, influence and convince others. Getting your points across in a structured and interesting manner is
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From JED New Media inc.
Success Through Storytelling





Rediscover the tradition of storytelling. See how leveraging this ancient craft can benefit your business in the contemporary workplace. Techniques and tips used for centuries by master story builders are still relevant in our time. Find out how you can implement these fundamental elements as successful business tools.
This is a 40-minute online tutorial useful to individuals as well as within
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Sparkling Speeches





Learn how to structure a speech for maximum impact. Gain tips on how to employ source material effectively, and differentiate writing for the ear from writing for the eye. Tricks from successful speechwriters are revealed to provide you with a veritable arsenal of speechwriting tools.
This is a 40-minute online tutorial useful to individuals as well as within a group learning setting.
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Equipping for a Presentation





Discover several techniques to overcome the fear of public speaking. Regardless of the purpose of a presentation, there are a number of tools that enable you to make it powerful. Learn how to present your ideas clearly, in a convincing and compelling speech.
this is a 40-minute online tutorial useful for individuals as well as in a group learning setting.
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Win-Win Sales Strategies






Looking to improve communications with your clients? Discover a new way of doing business by integrating Bob Burg s approach in Winning Without Intimidation. Using positive preparation methods, you can prepare mentally to make a sale and overcome any obstacles you might encounter in the process.
Objectives
Name three ways in which a Winning Without Intimidationa affects your sales call
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