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From 123-CBT Computer Based Training
Measuring Customer Satisfaction Simulation
Stratoscape Creations is an industry-leading producer of multimedia and gaming products. They are responsible for bringing to the market some of the most popular flight simulators and first-person adventure games of the last decade. But competition has grown increasingly fierce in the industry, and Stratoscape is starting to feel the bite of an up-and-coming company, Tempest's Core. It's game time
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Measuring Customer Satisfaction Simulation
Consulting Skills The Consulting Process

... a consulting firm. You are the Facilities and Operations Coordinator for the Icon Product Manufacturing Division, which is preparing to relocate into a new state-of-the-art facility. You request that she identify administrative controls, which involve altering work procedures and organization. Since timely completion of the project is essential for a smooth transition into the new facility,
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IIS 4 0 Creating Configuring a Web Server - Part 3

Course Overview
This is the third course in a four part series that will provide students with the knowledge to support the various features of Microsoft Internet Information Server 4.0. Participants will gain an understanding of the product's architecture and perform the procedures to install, configure, and implement Internet Information Server.
L earn To:
Create and interpret
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Quality Management Business Process Improvement

Quality Management: Business Process Improvement offers the student an overview of how to prepare and implement quality changes. The program details how to select processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance.
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Career Development Professional Networking

... In this simulation, you are a Marketing Coordinator at Icon's Power Systems division. It has been your lifelong aspiration to live and work in England, and you are now actively trying to take your career in that direction. You are meeting with your immediate supervisor, Robin Carlson, who has served in many different capacities at Icon. You are hoping that with her experience,
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Business Travel Safety International Travel

...d Safety Officer for Icon International. As an efficiency coordinator, you were selected by Icon's Board of Directors to represent your department in forthcoming global negotiations. Your position is important and high profile, so Icon has managed most of your travel insurance. Since you will travel internationally, Dean has agreed to discuss elements of international travel preparation and
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Creativity Innovation Increasing Personal Creativity

Creativity and Innovation: Increasing Personal Creativity offers the student information required to mentally and physically prepare for creativity; incorporate innocence, intuition, and adventure into creative thinking; and use creativity to generate ideas and solve problems. The program describes exercises that can be used to prepare the mind and body for creative thinking and explains the most
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Creativity Innovation Promoting Team Creativity

... will be meeting with Elizabeth Thomas, Icon's Trade Show Coordinator. During her work as a coordinator, Elizabeth has assembled many highly effective and creative teams. Through a series of questions and Liz's answers, you will learn about characteristics of a successful creative team, as well as what responsibilities a manager has once a team has been assigned. Unit 2: Conducting Team
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Budgeting Capital Budgeting

...e is considering and promote your title to that of Budget Coordinator. Unit 2: The Capital Budgeting Process (0.5 - 1 hour) Sequence the steps of the capital budget process. Identify information that should be included in a capital budget. Sequence the steps managers should follow when justifying a capital project.
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Emotional Intelligence Applying Emotional Intell in the Workplace

...is simulation, you will be meeting with Nathan Iverson, a coordinator in Icon's Production Department. For the last several weeks, Nathan has appeared to be distracted and on edge, and his performance is suffering, though not seriously. Nathan is aware of his problems, and feels that his new supervisor, Katherine, whom you recently promoted, is responsible because of her stifling management
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Change Management Managing Change

Change Management: Managing Change will help you develop the skills to proactively address change and meet the challenges of transition in the workplace. You will practice your skills as you work with various employees to overcome the problems encountered when making changes in your organization. Learn To Identify the different levels of change.
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Correcting Performance Problems Addressing Performance Problems

In Correcting Performance Problems: Addressing Performance Problems, you will learn a process for conducting effective feedback sessions with employees who have a performance problems. You will also learn guidelines for explaining to employees the impact of their problem behavior. In addition, you will learn the correct way to address negative employee responses, as well as how to respond when to
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Managing the Expert Developing a Successful Environment

Managing the Expert: Developing a Successful Environment explains management strategies, incentive programs, and the challenges of maximizing experts' creative potential. It identifies the processes for designing and implementing expert-appropriate incentive programs, managing renegade creativity, and managing barriers to expert creativity. Learn To Provide
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Team Conflict Working in Diversified Teams

...ations Division, Carla Jackson, the division's Trade Show Coordinator, and Greg Baldwin, the division's Marketing Communications Director. You are joining the team as the Public Relations Director. You are meeting to discuss how to market Icon's new Web TVXD (Web Television Exploration Device) in the upcoming Regional Consumer Electronics Show. Specifically, the team needs to address what
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Virtual Team Mgmt Coaching Virtual Team Members

...nd implemented correctly. The team consists of a delivery coordinator, who offices in the same building with you, and an offsite account manager and sales engineer. In the first part of the simulation, you will lead the start-up meeting and will need to take actions that can prevent conflict on the team. During the second part of the simulation, you will meet with the team several weeks later
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Project Teams Applying Team Building Techniques

...nd other hardware and software. Eric Jenkins, a Marketing Coordinator, has also run into problems competitively marketing this outdated software against the newer software offered by Icon's competitors. Mildred Parcells, the team leader, is trying to determine what, if anything, can be done to address Nancy's and Eric's concerns. You need to confidently and assertively communicate that you and
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Visual Basic 6 0 Designing Implementing Distributed Applications - Part 4

... the information generated by the Distributed Transaction Coordinator (DTC) by using a transaction window. Identify the guidelines for improving the efficiency of MTS objects. Unit 3: Advanced Client/Server Technologies Duration: 2 Hour(s) Identify the types of communication to be used in a given scenario. Identify the features of Microsoft Message Queue Server (MSMQ). Sequence
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Windows NT 4 0 Cluster Server Wolfpack - Part 2

...onfigured to failover.
Create a Distributed Transaction Coordinator (DTC) resource by using Cluster Administrator.
Identify the property pages you will use to configure a Microsoft Message Queue Server for specific options.
Unit 3: Troubleshooting Microsoft Cluster Server
Duration: 2 Hour(s)
Identify the Cluster Server node maintenance rules.
Set cluster permissions by
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From Banjara Academy
International Graduate Diploma in Counselling Skills IGDCS
...ani on 9448350626. A student can email Banjara Academy at Coordinator. igdcs@banjaraacademy. org. For further details, go to http://www. banjaraacademy. org/ courses/ online/ registration-form
About Banjara Academy
In a world madly pursuing that elusive pot of gold below the rainbow, Banjara is a unique institution that aims towards improvement of quality of life. The mission of all the
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From Serebra Learning Corporation
Implementing an Organization-wide Mentoring Program
Would a mentoring program give your employees the extra edge they need to succeed? In this course, you'll learn about the purposes, advantages, and procedures involved in developing a mentoring program. You'll examine the program coordinator's role and the guidelines that should be in place before the program begins. You'll learn about selecting and matching mentors and proteges and motivating
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Measuring Customer Satisfaction Simulation
Stratoscape Creations is an industry-leading producer of multimedia and gaming products. They are responsible for bringing to the market some of the most popular flight simulators and first-person adventure games of the last decade. But competition has grown increasingly fierce in the industry, and Stratoscape is starting to feel the bite of an up-and-coming company, Tempest's Core. It's game time
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Telephone Skills for Business Professionals Simulation
...coordinator at Eagle Hotel & Resort. Your job involves booking and coordinating events at the hotel such as weddings, banquets, family reunions, product launches, awards ceremonies, and business conferences. In order to do your job well, communicating effectively with customers over the telephone is a must. Naturally, you must use professional telephone manners at all times and make appropriate
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Effective Business Meetings Simulation
...coordinator for Pantheon Electronics, a national reseller of home and office electronics, you will oversee the daily activities of a project management group. Functioning as both a meeting coordinator and a conference chair person, you will test your skills in a broad range of situations, running the gamut from materials procurement to conflict mediation. This simulation is based on the
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NFPA 1600 Disaster Emergency Management
Over the past decade, emergency management and business continuity planning have been recognized as necessary to continued operational success in both the public and private sectors. Key to this was the development and widespread use of the National Fire Protection Association (NFPA) Standard on Disaster/Emergency Management and Business Continuity Programs (NFPA 1600). The NFPA 1600 standard is a
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Emergency Response
This one-hour course provides information about planning for and responding to emergencies. The intent is to provide the learner with basic information on procedures that cover onsite emergencies such as an accidental release or spill of a hazardous chemical, fire emergencies, explosions, bomb threats, threats to security or personal injuries. The content in this course is designed to comply
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From Occupational Safety Training Institute
Occupational Health and Safety Fundamentals
Students will be able to understand the requirements of OSHA policies, procedures, and standards. Discussions of safety principles and practices as they apply to OSHA 29 CFR 1910 standards within their organization are covered. Students are awarded an OSTI Certificate of Completion.
This course meets the requirement for Occupational Safety Specialist (OSS) certification from the Occupational
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From Automated Learning Corporation
ESD Control Program Management - On-Line Training
...ith certification test for managers, supervisors, and ESD coordinators. Importance of an ESD program Responsibilities of managers, supervisors and ESD coordinator to ensure appropriate ESD practices Elements in an ESD control program Grounding, environmental controls, ESD practices Verifying compliance to Program Plan The audit process Records of compliance. Steps to maintain ESD awareness.
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From Wavelength
Wavelength's Content Writing for the Web Certificate Online [CWWC Online] Course



Wavelength's Content Writing for the Web Online (CWWC Online) Certificate Course
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(Course Website: http://www. vibrantwavelength. com/ content_writing_for_web_online. asp? rf=tc)
Who Should Join this Course?
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Individuals with good writing skills, who wish to:
* write content for
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Wavelength's Instructional Design for Senior Professionals Online [IDSP Online] Certificate Course



Wavelength's Instructional Design for Senior Professionals (IDSP Online) Certificate Course
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(Course Website: http://www. vibrantwavelength. com/ idsp_online. asp? rf=tc)
Who Should Join this Course?
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* Training Managers, eLearning Project Managers, Delivery Managers, Content
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Wavelength's eLearning for non-eLearning Professionals Certificate Online [ENPC Online] Course



Wavelength's eLearning for Non-eLearning Professionals Certificate Online (ENPC Online) Course
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(Course Website: http://www. vibrantwavelength. com/ elearning_for_non_elearning_professionals_certificate_online_course. asp? rf=tc)
Who Should Join this Course?
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*
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Wavelength's Instructional Design and Content Writing Online [IDCWC Online] Certificate Course



Wavelength's Instructional Design and Content Writing Online (IDCWC Online) Certificate Course
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(Course Website: http://www. vibrantwavelength. com/ idcwc_online. asp? rf=tc)
Who Should Join this Course?
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* Instructional Designers, Training Professionals, Content Writers,
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From Coaching Ourselves
Probing Into Culture
Author: Edgar Schein
People often talk about changing their corporate culture and building a "new culture" within their organization but can you imagine trying to change the culture of the United States or France? Whether your organizationa s history is long and stable or short and intense, its culture is complex and deeply ingrained in its people and operations. In order to successfully
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