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Coping Training Seminars and Classes

From HAZMAT Plans & Programs, Inc

Safety Manager Training - Denver, CO

...er's Course: * Record Keeping * Safety Programs * Coping with a Visit by an OSHA Inspector. * Violations, Citations and Penalties * Hazard Identification, Assessment and Analysis * How to read the Codes of Federal Regulations (CFR) * Employer/ Employee Rights and Responsibilities * Documentation Including the OSHA 300 Form * Emergency Response Plans * Hazard Communication more...

Safety Manager Training Course

The Safety Manager training course is intended for the entry-level Safety Manager or Facilities Manager who is assigned the duty of overseeing workplace health and safety. This training program will introduce the student to the applicable OSHA standards (Health and Safety Programs, Recordkeeping, etc.) and provide insight on how to achieve or maintain OSHA compliance through effective safety more...

From Lorman Education Services

Administering the Family and Medical Leave Act Under the Current Regulations

...n't miss this chance to learn cutting-edge techniques for coping with all the latest FMLA changes and hot issues - register today! Benefits for You: - Understand the interplay of FMLA, NJFLA and New Jersey Paid Family Leave - Grasp the key essentials of the FMLA's military leave provisions - Stay up-to-date on New Jersey's Paid Family Leave - Tips on effectively managing intermittent and more...

From Jef Menguin Workshops and Seminars

Philippine Seminars - Stress for Success Workshop

UNDERSTAND AND MANAGE THE STRESS IN YOUR LIFE Stress is a universal and naturally occurring phenomenon in humans. Recent epidemiological research indicates marked increases in stress-related diseases as a result of life styles saturated with excessive stress and chronic tension. Burnout, heart attacks, ulcers, decreased productivity, relational problems, depression, loneliness, and cynicism are more...

Customer Service Professional

...ives 1. Be aware of stressors in their lives and their coping mechanisms 2. Practice stress-reduction strategies 3. Transform stress to success Program 104: Always Be Learning: The Competence Principle Duration: 90 minutes The single most effective strategy for developing lifetime clients is focusing first on yourself and your skills. No matter how good you think you are, you more...

From Bold New Directions

Thriving In Times of Change

Thriving in Times of Change is an experiential training workshop for professional teams. It enables participants to master the competencies of workplace resilience to see how resilience impacts team dynamics in the midst of rapid change. Participants explore the dynamics of team resilience from relationships to solution-finding to corporate culture, utilizing components of the S. U. P. P. O. R. T. more...

From Wintrac Inc.

Change Management for Employees Everyone who works in the business world today is faced with constant changes and is expected to adapt. In this course, students will identify methods for solving problems resulting from workplace changes. Students will define change management and identify strategies for effectively preparing for change, coping with reaction to change, and becoming an agent of change in their working lives. more...

From Contacts Plus

How to Manage Anger and Violence in the Workplace ...er. Develop some other ways of managing anger, including coping thoughts and relaxation techniques. Be familiar with the nine components of an organizational approach to managing anger, including risk assessment processes. Know what to do if a violent incident occurs in the workplace, on both an individual and organizational level. Program Contents: Albert Banduraa ™s behavior more...

Control Anger Before It Controls You Anger Management Control Anger Before It Controls Youa Anger Managementa Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You dona ™t have to be a psychologist to know that managing anger productively is something few individuals, organizations, and societies do well. more...

Dealing with Difficult People ...ctive techniques for managing negative emotions. Develop coping strategies for dealing with difficult people and difficult situations. Identify those times when you have the right to walk away from a difficult situation. Learn some techniques for managing and dealing with anger. Program Contents: Interactions with others. Reciprocal relationships. Anthony Robbinsa ™ Agreement more...

From Banjara Academy

Diploma in Counselling Skills DCS A very unique course, open to people from all walks of life and of all ages. It helps you to introspect about your own life, and prepares you to become a practical and effective counsellor to others. Individual sessions will begin in June, classes in July, and the course will end in April 2011. The focus of this course is primarily on improving the quality of your life and that of the people more...

Certificate in Life Skills CLS-10 Four months part-time program to understand and imbibe Life Skills, based on the 10 Life Skills as enumerated by WHO, and suitably modified for Indian ambience, will be conducted again from 8th November 2010 to March 2011. It is open to all, no minimum qualification, and classes are held twice on Mondays and Thursday from 10: 30 to 12: 30, and also involve practical work and self-development. more...

Diploma in Personal Counselling Skills DPCS A very unique course, open to people from all walks of life and of all ages. It helps you to introspect about your own life, and prepares you to become a practical and effective counsellor to others. Individual sessions will begin in June, classes in July, and the course will end in April 2011. The focus of this course is primarily on improving the quality of your life and that of the people more...

From WWP Training Ltd

Achieving Excellence in Customer Care Positive route to success Anyone who communicates with internal and/ or external customers and provides a service to them, either face to face or on the telephone, needs to understand the importance of good customer care. This programme is for you if you need to increase your awareness of customer relationship building and understand its importance to the organisation. You will also learn more...

From Cosensa Learning & Development Ltd

Customer Care - Developing a Care Culture Course Objectives: Customer service is the cornerstone of a solid, thriving business. In commercial business terms, it costs up to thirty times more to get a new customer than it does to service and maintain the satisfaction and loyalty of existing ones. The aim of this training course is to enable delegates to create, maintain and build upon a positive and informed culture of customer care more...

Managing Conflict in the Workplace Course Objectives: Conflict in the workplace can have a significant effect upon productivity, motivation and the retention of personnel. This highly participative programme analyses the types of conflict that occur and sets guidelines for managing those situations. By the end of this course, delegates will be able to use techniques that enable them to deal confidently with conflict, more...

Managing Effective Meetings Course Objectives: Managing Effective Meetings trains delegates in how to improve their ability as a meeting leader. They acquire the knowledge and skills they need to facilitate situation analysis, brainstorming, and decision making in meetings, as well as practicing and developing techniques for fostering creative thinking and dealing with conflict, difficult people and issues during the more...

Absence Management Course Objectives: This is a highly effective one day workshop designed to assist delegates with managing the costly problem of workplace absenteeism. As a result of attending this workshop, delegates will gain a practical understanding of: How to measure poor attendance Calculating the costs of poor attendance Introducing and implementing 'Return to work' interviews Developing more...

From Target Learning

Target Thinking - Inside and Outside the Box

Do you sometimes: * Have difficulty thinking creatively under pressure? * Find it difficult to critically analyze new information? * Feel overwhelmed with your workload? If you answered "yes" to any of these questions - relax, you're perfectly normal. In many stressful situations, our high-level thinking skills can become less of a priority to our brain. So, why do some people more...

From Last Minute Training

Stress Management Participants will learn about the harmful long-term effects of stress on our mental and physical health and will explore methods and strategies for managing individual stresses more effectively. Strategies may include changes in lifestyle, stress management techniques such as relaxation and exercise, and the use of music or humour as coping strategies. more...

Coping With Stress Home and Work Are you looking to find balance and greater satisfaction in both your personal and professional lives? Are you feeling the pressure that today's fast paced, ever-changing environment is putting on you? This workshop explores coping and stress in four key life areas: Personal, Work, Couple and Family. High performance no longer means putting work ahead of everything else. Stress is neither good or more...

Client Care Representative CCR Certified Training Program 2 Days ...m environment. 5. Understand stress and build a personal coping strategy. Benefits 1. Make agents more productive in a team environment 2. Reduce agent turnover 3. Improve Customer Satisfaction Here are some of the skills most needed to be coached and trained: 1. How to control a conversation, so it doesn't drag on needlessly 2. How to identify the needs of the caller 3. How to more...

Dealing with Difficult People ...nt consultant with Bramson Gill Associates, and author of Coping with Difficult People. Great advice for those who work by themselves at home - ita ™s a do-able option. But the vast majority of people cana ™t avoid interactions with a wide range of personality types, including some who are inconsiderate, stubborn, incorrigible, inappeasable, indecent.... or downright sleazy. In fact, more...

Manage Conflict to your Advantage Upon completion, students will understand: How their attitudes & actions impact others, What their own natural Conflict Resolution style is, New & effective techniques for dealing with difficult people, Coping strategies for dealing with difficult people more...

Coping With Stress Work and Home This workshop explores coping and stress in four key life areas: Personal, Work, Couple and Family. High performance no longer means putting work ahead of everything else. Stress is neither good or bad, it's a fact of life. more...

Conflict Resolution Dealing with Difficult People During this one-day workshop you will learn, attitudes and actions impact others, techniques for dealing with difficult people, Coping strategies for dealing with difficult people and difficult situations, Techniques for managing and dealing with anger more...

From Treeline Training, Inc.

How to Handle Change and Upheaval Change is a certainty in today's environment. The key to surviving and thriving is to take a proactive approach to change. This program provides the tools to assess typical attitudes toward change, intervene in the change cycle with positive strategies, and combat change-related stress. Course Objectives : Successful completion of this course will increase your knowledge and ability to: a more...

From Pearlcatchers Ltd

Embracing Change in an Uncertain World

Do you struggle to keep up with the pace of change? Do you want to feel more comfortable in the ever-changing environment in which we work and live? Change is happening to us all the time, both personally and professionally - so why are so many people fearful of / resistant to change? This invaluable workshop is aimed at helping individuals to understand their reactions to change, to feel more more...

From Greater Dallas LifeSkills & Anger Management Group

Collin County LifeSkills & Anger Management Group

...into healthy ways of problem-solving 3. Learn effective coping behaviors such as time-outs, prayer to stop escalation 4. Address issues with assertiveness and requests 5. Identify triggering situations 6. Establish a strategy and plan of action 7. Learn to forgive 8. Apply new coping approaches to more effectively control unhealthy anger responses. Goals: To reduce levels more...

Duval County LifeSkills & Anger Management Group

Tarrant County LifeSkills Anger Management Group We provide Anger Management Classes coupled with LifeSkills management tools to help individuals amass new tools for coping with their anger even in the angry moment. We als provide parenting classes and individual counseling as well. We have offices in the Dallas Metroplex. We also provide classes in Spanish. Call us today 214-705-9180 more...

Dallas County Anger Management Lifeskills & Parenting Classes

We provide Anger Management Classes coupled with LifeSkills management tools to help individuals amass new tools for coping with their anger even in the angry moment. We als provide parenting classes and individual counseling as well. We have offices in Chicago, Atlanta , Orlando and six locations in the Dallas Metroplex. We also provide classes in Spanish. Call us today 214-705-9180 more...

Greater Atlanta LifeSkills & Anger Management Group

Fulton County LifeSkills & Anger Management Group

Orlando Lifeskills & Anger Management Group

From Welsh Association of Anger Management

Anger Essentials

ANGER ESSENTIALS is a one day workshop that will show you some of the tools that are required in order to develop a healthy relationship with your anger. The workshop will offer you the opportunity to have a close look at your own anger type, your stress levels and provide you with effective coping and calming strategies. Anyone over the age of 16 is welcome to attend. Some of the topics that more...

From Hypnobabies

Hypnobabies Childbirth Education Classes

...ral childbirth classes are wonderful but many teach "pain-coping" and "pain-management", which is directly in opposition to Hypnobabies' "pain-elimination" techniques. Although not every woman will have a completely pain-free unmedicated birthing experience, many of our Hypno-Moms do and our satisfaction rate for a comfortable birth experience is about 70%, far above any other childbirth more...

From International Training House

Coping with change Change is a permanent feature of all organizations regardless of sector or size. The ability to harness and manage change is one of the main challenges faced by business leaders. It is also a great source of competitive advantage. Managing Change is a powerful workshop that helps managers lead their teams through the change process. This workshop is targeted to people who have not made the more...

From Tranquil Gardens

Managing Stress using Emotional Intelligence ...ugh assessment, understand the effects of stress, develop coping strategies, and create an action plan to contribute to stress reduction and improve productivity. Course objectives: * Recognize the Impact Emotional Intelligence Has on Successful Relationship building and Professional Development * Assess Your Current Emotional Intelligence * Identify the Key Emotional Skills * more...

From Psysoft Ltd

BarOn EQ-i

The Emotional Quotient Inventory (EQ-i ®) is the first scientifically validated and most widely used Emotional Intelligence assessment in the world. Based on more than 20 years of research worldwide, the EQ-i ® examines an individuala ™s social and emotional strengths and weaknesses. It is an excellent tool to help an individual become more self-aware to improve their relationships more...

From PERCON The Strategic Interveners

Effective firt time managers

...rship, the need and challenges of today Working in a team-coping with changes To establish quickly cohesiveness in new teams that must work together. Building high performance teams To establish the importance of strategising and competing among different teams. Managing and Coping with conflicts within a team Case Study: The participants will be given a case study to work out in teams more...

From Marigold Consulting

Managing Stress at Home and at Work Explore how to handle stressful situations. Topics covered include setting boundaries and learning how to say "No";, recognizing and understanding the sources of your stress, establishing regular "me" time, healthy ways to cope with stress, and keeping your head when all those around you are losing theirs. Participants will understand what stress is and its physical manifestations, devise a list more...

From The Training Experts Ltd

De-escalation Breakaway Techniques ...ation; a process which should always precede any physical coping strategies such as control and restraint. Target Group This course is aimed at any personnel who work in potentially volatile environments. Objectives By the end of the course delegates will be able to: Understand how hostile situations arise and develop; Demonstrate the techniques and skills to handle conflict and more...

Dealing with Challenging Behaviour ...uations escalating and should always precede any physical coping strategies such as control and restraint. Delegates will explore how to recognise and assess the level of threat facing them and from that, discern appropriate strategies and approaches to deal effectively with the situation. Target Group This course is aimed at people who work in environments where they may have to deal more...

From Person First Solutions

Person First Solutions Courses

Relaxation and Anxiety Management Awareness (2-days) Coping with Stress in the Workplace (1-day) Creative Expression Group Workshop (2-days) Mental Health Awareness Training (1-day) Person First Course (1-day) An Introduction to Tai Chi (1-day) If you believe that you or your organisation will benefit from such training, contact us to discuss course more...

From Advanced Concepts

customer services Course Description Fundamentals of Customer Service provides an overview of the basics of customer service. It provides guidelines and best practices for providing excellent customer service that will enable frontline associates and service staff in back-up and support roles to build, maintain, and increase a loyal customer base. Performance-Based Objectives Recognize the importance of more...

From Center for Family Development

Survivors of Sexual Assault Group

You are not alone! This group is offered for female survivors of trauma. In a safe, confidential environment, women will have the opportunity to confront obstacles to healing, give and receive feedback, create an empowering environment of support, and gain further understanding of the effects of sexual assault. A focus will be on how to use healthy coping skills as well as process current more...

From Next Levels Consulting

Assertiveness and Self-Confidence ...When Youre on the Spot a Using STAR to Make Your Case -Coping Techniques a Building Rapport- Expressing Disagreement a Coming to Consensus -Dealing with Difficult Behavior a Dealing with Difficult Situations * All courses are delivered by Certified instructors (please contact us for more details about instructors qualifications) Target Audience : Anyone aiming to improve his/ her more...

Stress Management ... Deep breathing a Tensing & relaxing a Meditation -Coping with Major Events -Our challenge to you * All courses are delivered by Certified instructors (please contact us for more details about instructors qualifications) Target Audience : Executives, Managers , Supervisors Pre-requisites: None Schedule Please contact us for an updated schedule 02-22875381 / more...

Managing Difficult People ...e techniques for dealing with difficult people. -Discuss coping strategies for dealing with difficult people and difficult situations. -Identify times when they have the right to walk away from a difficult situation. -Employ techniques for managing and dealing with anger. N. B. Content can be modified (Customized) as per customers requirements & business objectives Course Outlines more...

From Management Training Systems, Inc.

Creating a Resilient Organization

...ct of personal and organizational life. Our reactions, coping or non-coping strategies, in other words our resilience, become automatic. We are often through the process, at our destination, before we realize we have taken the trip. We may respond proactively, with assertiveness, purpose and direction in any given situation. That same situation encountered at a different time may find us more...

From Trimentus Technologies Pvt Ltd.

certified ITIL v2 Service Manager in April 6 to April 18 at Chennai

...gement - All the Bits and Pieces # Change Management a Coping with the Inevitable # Release Management a a First Classa ™ Deliveries # Financial Management a The Golden Thread # Capacity Management a Right Amount, Right Time, Right Cost # IT Service Continuity Management a Better Safe than Sorry Click here for detail Contents Venue: Trimentus Technology, Sucons more...

From Learningminds!

Changing Positively ...tability exists only in dictionaries. Managing change and coping with change isna ™t the issue. Embracing change is the issue: thriving on it, becoming comfortable with it and helping other becoming comfortable with it is the real Demand. Workshop Benefits: As a result of this workshop, you will be able to: * Provide a new and positive way to look at change so it works to your more...

From Segullah and Company Limited

Anger Management This course provides practical guidance for individuals who wish to improve the way they deal with hostility, anger and confrontation within themselves. You will gain the tools and techniques to build your confidence when dealing with emotionally demanding situations. You will leave the course with a set of handy reference cards to remind you of key skills and techniques learned during the course more...

From Megamind Consultants

STOP STRESS START LIVING "STOP STRESS, START LIVING" A workshop on Stress management Program Outline: v Assess and develop a deeper understanding of stress v Understand the interplay of body and mind v Deal with stressful behaviors, thoughts and attitudes v Bad time management as a cause of stress v Managing relationships for a more...

From Live to Learn

Coping & Stress

... day-to-day stressors affect the way people behave. The Coping & Stress Profile is a unique learning instrument that connects stress and coping in four life areas: Personal, Work, Couple and Family. Learners gain important insights into how stress in one area impacts other areas, how coping resources in one area impacts other areas, how coping resources in one area can be used to decrease more...

From Training FOR YOU

Managing stress Overview Stress has become an inherent part of both our professional and private lives. We constantly live under pressure and juggle our responsibilities at work and at home. A certain dose of stress can be constructive but excessive stress can be very damaging and have a very negative impact on our productivity, as well as physical and emotional health. It is therefore imperative to keep it more...

From Grow Wings And Fly Professional Development Training

Stress Management Productivity

Course duration: 1 day a Highly interactive Avoid burning out by managing personal stress in the workplace begins with understanding the key factors of stress, its history, impact on our work live balance and the relationship we have with it. Only with awareness can the journey to change begin. Participants will be able to: Recognize signs, triggers, conflict situations and sources of more...

From International House Dubai

Business English ...overed Marketing campaigns Imports and exports Coping with meetings Business ethics Careers Companies Stress Entertaining Traveling Duration of Course 36 hours duration over a period of six weeks Upper Intermediate - This course is ideal for busy business professionals who are concerned with managing the business at an operational level, as well as those more...

From WORLDwrite

Free film and news programming training ...ory to tell? Whata ™s your experience of claiming or coping on benefits? Can you live on it? Is it enough? Have you applied for jobs in vain? Do you think we should demand more jobs? If so, you could make an impact on WORLDbytes three-day Train & Shoot on Saturday 8th, Sunday 9th and Monday 10th May. Successful applicants will learn to film and shoot for a series of hard hitting more...

From GHR Training Solutions

On Top of Stress

... the techniques (i.e., Attitude, Self-Talk, Assertion and Coping with Change) needed to master stress (and the sadness, rage and/or anxiety often associated with it). Various relaxation and energizing exercises are included throughout. [NOTE: Such topics as Listening Skills, Anger Management and Dealing with Difficult People can be included in the Full-Day workshop.] A Dynamic more...

From Browncow Opportunities

Stress Management

...stress hardy personality is and how they can learn stress coping skills for themselves. During the day they will undertake exercises to identify their own stress and develop a plan of action for managing it. On top of this learners will also gain high quality goal setting skills that will enable them to use pressure in a positive way. We believe that training should be useful and everyone more...