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Core Training Seminars and Classes
From Prediction Impact
Online Course: Predictive Analytics Applied Online Edition
 ...iness intelligence technology that produces a predictive score for each customer or prospect. Each customer's predictive score informs actions to be taken with that customer business intelligence just doesn't get more actionable than that.
Predictive Analytics Applied - Online Edition is a self-paced online course that covers one-third of the material of Prediction Impact's in-person more...
From Online Training Directory
Microsoft FrontPage 2002 Core
   Students will learn the tricks that will help them create, edit, and manage Web pages easily. The skills taught include examining the working screen; getting familiar with the new Task Panes; creating new Webs; entering, modifying, and formatting text; incorporating graphics; applying themes; managing Webs; and previewing and publishing Webs. more...Computing Fundamentals - IC3 Training Solution
Covers one of three tested areas of IC3 (Internet and Computing Core Certification) - Computing Fundamentals. more...Key Applications - IC3 Training Solution
Covers one of three tested areas of IC3 (Internet and Computing Core Certification) - Key Applications. more...Living Online - IC3 Training Solution
Covers one of three tested areas of IC3 (Internet and Computing Core Certification) - Living Online. more...IC3 Training Solution Bundle
Covers all three tested areas of the IC3 (Internet and Computing Core Certification) - Key Applications, Living On-Line and Computing Fundamentals. more...Microsoft Word 2002 Core
This comprehensive course teaches students the introductory and intermediate features of Microsoft Word 2002. They will learn the basic steps to create and edit their text-based documents, and will also discover how to enhance the look and functionality of them. more...Microsoft Access 2002 Core
This course will introduce students to the new features in Microsoft Access 2002, including speech recognition and the new Task Pane, as well as teaching them database creation and how to create and use tables, forms, filters and sorts, queries, and reports. more...Microsoft Excel 2002 Core
This comprehensive course teaches students the basic and intermediate features of Excel 2002 so they can easily create and modify spreadsheets. Students will become familiar with Excel`s introductory-level new features, such as smart tags and speech recognition, as well as how to manage workbooks, print worksheets, create charts, and integrate workbooks with the Web. more...Microsoft Outlook 2002 Core
In this course, students will learn basic features, such as working with e-mail messages, customizing Outlook to their personal preferences, and managing time using the Calendar, task, and note functions. more...
From Serebra Learning Corporation
C Programming - Part 4
This course is the last in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course will teach students the skills and knowledge necessary to perform some more advanced more...Communication Skills: Report Writing
MAXIM TRAINING Writing effective reports is a core work skill. In the age of technology it is still one of the most important means of communication. This course explores some of the key factors that make a report EFFECTIVE. It provides a step-by-step guide to writing a report, from planning through to revising/editing. You'll find the course valuable if you're using a word processing package, more...A+ Certification Part 4 - Operating System Fundamentals
This is the fourth course in a seven part series that presents students with both theoretical and practical instruction on the fundamentals of major Operating Systems. Students will learn the instruction on underlying DOS (command prompt functions) in Windows 9X and Windows 2000, and the functions and structure of Windows 9X and Windows 2000. Additionally, they will learn how to navigate through more...Cisco Building Multilayer Switched Networks Part 1: Campus Networks
In this course, you will learn about campus networks, the emerging campus model and the hierarchical model, connecting switch blocks, and configuring switch block connectivity. more...Cisco Building Multilayer Switched Networks Part 5: Controlling Access
In this course, students learn how to configure network devices to participate in multicast groups. The configuration instructions include enhancing the Route Processor and enabling CGMP. This part of the instruction concludes with students learning about methods used to implement access layer, distribution layer, and core layer control policies in the campus network. more...Cisco Internetwork Design Part 4: WAN Design
...covers basic WAN design issues as well as how to optimize core WAN availability and performance. It also covers WAN backbone routing protocol choices. It also provides an overview of leased lines and serial line encapsulation. It provides a general overview of Frame Relay networks as well as router interaction, NBMA and subinterfaces in Frame Relay networks. It also covers X.25 design issues. more...Oracle Applications 11i Procure to Pay: Procurement Management
The Oracle Internet Procurement Suite enables internal corporate users to independently order items from both internal and external catalogs. Oracle iProcurement Home Page provides an intuitive, Internet shopping interface. Oracle Purchasing is a core component of Oracle Internet Procurement Suite and it enables buyers to manually procure goods or services. This course introduces the learner to more...Supporting Microsoft Windows NT 4.0 Core Technologies - Part 1
This is the first course in a four-part series intended for network support professionals who will install, configure customize and support Microsoft Windows NT Server 4.0. The courses in this series prepare the foundation for supporting Microsoft Windows NT Server 4.0 in a single domain environment. The series imparts the skills necessary to install, configure, customize, optimize, network, more...Supporting Microsoft Windows NT 4.0 Core Technologies - Part 2
This is the second course in a four-part series intended for network support Professionals who will install, configure customize and support Microsoft Windows NT Server 4.0. The courses in this series prepare the foundation for supporting Microsoft Windows NT Server 4.0 in a single domain environment. The series imparts the skills necessary to install, configure, customize, optimize, network, more...Supporting Microsoft Windows NT 4.0 Core Technologies - Part 3
This is the third course in a four-part series intended for network support professionals who will install, configure customize and support Microsoft Windows NT Server 4.0. The courses in this series prepare the foundation for supporting Microsoft Windows NT Server 4.0 in a single domain environment. The curriculum imparts the skills necessary to install, configure, customize, optimize, network, more...Supporting Microsoft Windows NT 4.0 Core Technologies - Part 4
This is the fourth course in the Supporting Windows NT Server 4.0 curriculum. This series covers all the objectives of Microsoft s Certified Systems Engineer exam for Microsoft Windows NT Server 4.0 Core Technologies. The course materials have been developed with support from Microsoft and have been reviewed and approved by Microsoft for adherence to their certification exam objectives. more...Microsoft Exchange Server 5.5 Concepts and Administration - Part 1
This is the first course in a three part series that will provide IT professionals the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. more...Microsoft Exchange Server 5.5 Design and Implementation - Part 1
This is the first course in a six part series that will provide participants with the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. more...Java 2 Programming Part 3: Core Language APIs, Threads, and Exceptions
This is the third course in a five-part series on Java 2 Programming. The Java platform is based on the idea that the same software should run on many different kinds of computers, consumer goods, and other devices. Java software works on any device from mobile phones to supercomputers and is incorporated into all major Web browsers. This course covers the function of packages in Java, including more...JDBC Application Development Part 4: The 2.0 Core and Optional APIs
This final course in the series teaches how to use the new features in the JDBC 2.0 core API. It also covers using the optional API, which includes the ability to connect to a database with datasource objects that work with JNDI, and using rowsets. more...Java Servlets Part 2: Creating Servlets
...core information needed to teach learners how to create and use servlets. The first course is more of an introductory course and the final course in the series teaches advanced features of servlets. This course teaches how the servlet receives information and requests; how the servlet sends information, including standard HTML and multimedia content; how to use servlets for form processing; how more...Microsoft Office 2000 - Beginning Excel
To provide an introduction to the core concepts of Microsoft Excel 2000 Personnel at all levels of the enterprise; end-users seeking competency in the use of Microsoft Excel more...ITIL The Service Desk and Incident Management
... The delivery and support of IT services are divided into core processes within ITIL. This course provides an overview of IT service management (ITSM), and it covers one service support function--the service desk--and one service support process--incident management. This course is intended to help learners prepare for the IT service management foundation certificate exam. For information more...ITIL Configuration and Release Management
... The delivery and support of IT services are divided into core processes within the IT infrastructure library (ITIL). This course covers two service support processes: configuration management and release management. This course is intended to help learners prepare for the IT Service Management Foundation Certificate exam. Course is designed for IT managers and support personnel who seek to more...ITIL Service Level and Capacity Management
... The delivery and support of IT services are divided into core processes within the IT infrastructure library (ITIL). This course covers two service delivery processes: service level management and capacity management. This course is intended to help learners prepare for the IT Service Management Foundation Certificate exam. IT managers and support personnel who seek to improve and streamline more...ITIL Problem and Change Management
... The delivery and support of IT services are divided into core processes within ITIL. This course covers two service support processes: problem management and change management. This course is intended to help learners prepare for the IT Service Management Foundation Certificate exam. IT managers and support personnel who seek to improve and streamline the processes used to support the more...ITIL Continuity and Availability Management
... The delivery and support of IT services are divided into core processes within the IT infrastructure library. This course covers two of the service delivery processes: IT service continuity management and availability management. IT service continuity management is the process of dealing with disasters affecting IT services and maintaining services to allow the business to continue to operate. more...ITIL Financial and Security Management
... The delivery and support of IT services are divided into core processes within ITIL. This course covers a service delivery process--financial management--and a function known as security management. This course is intended to help learners prepare for the IT Service Management Foundation Certificate exam. Designed for IT managers and support personnel who seek to improve and streamline the more...Measuring Customer Satisfaction Simulation
...g to feel the bite of an up-and-coming company, Tempest's Core. It's game time for Stratoscape, and they've begun an intensive marketing outreach, reevaluating their customer base from every angle. Stratoscape sells primarily to end-users, but they do have partnerships with some retail organizations and large-scale gaming facilities. For the duration of this simulation, you'll assume the role more...Ethics and Professional Knowledge PMBOK aligned
What does being ethical mean? How does one make the best ethical choice in a complex project management environment? What are legal requirements, and how can you spot the moment when conflict of interest has occurred? In today's world, project managers must have a clear comprehension of these ethical responsibilities. Project managers must also be aware of their professional duty to contribute to more...An Essential Guide to Giving Feedback
The performance of any business depends upon the performance of everyone within the organization. To ensure that all staff are meeting their potential it is essential that there is a culture which enables feedback to be given and received. This course enables you to become familiar with the key aspects of giving candid, constructive feedback about performance. The purpose of this course is to more...The Process of Interpersonal Communications
...t may seem, and ineffective communication is often at the core of a high proportion of the errors, misunderstandings, and conflicts that occur in the workplace. This course is designed to give you an understanding of the prime causes of poor communication, and, more importantly, the skills required to minimize their impact. Those within the organization whose roles require them to achieve more...Creating Successful Solutions Identify the Core Issues
This course introduces techniques to help learners quickly analyze situations by identifying the root cause, investigating the contributing factors, and prioritizing the solution requirements. All levels of professionals who supervise the performance of other staff members. more...Becoming a Manager
What does becoming a manager involve? What skills are needed to be a good one, and what will others expect of you? These are all natural questions for anyone who is about to become a manager, or who has recently been promoted. Moving into a first management role represents possibly one of the biggest changes in your working life. The transition from player to manager is an exciting, but more...Balanced Scorecard Corporate Strategy
...corecard series focuses on developing and formalizing strategy in an organization. This course explores why corporate strategy is important, the process of formalizing your corporate strategy, and aligning the organization to the strategy. This course is for executives, directors, and managers who are seeking to formalize their corporate strategy and looking to implement the balanced scorecard more...Coaching Personalities and Teams Simulation
...umer tastes and an increase in the average age of Dulce's core customer, the company is anxious to change the dated packaging on its flagship candy bar, the Dulce bar. The challenge of the repackaging initiative is to appeal to a younger demographic while not alienating the candy's older and loyal consumers. The Marketing Director and Team Lead at Dulce Confections has asked you to assume the more...Knowledge as Strategy Performance Improvement
...ickly and effectively to rapid change. Learning is at the core of these demands--whether it's learning a new skill, knowing how to manage existing and new knowledge, or creating organizational structures that support continuous learning. This course introduces learners to a new focus on performance improvement based on knowledge as the competitive advantage. Managers, supervisors and other more...PrimeFinance The Financial Statements
This course explains the core financial statements (income statement, balance sheet and cash flow statement) and how to interpret them. Project managers and department managers who need to take on budgetary responsibilities and input into business decisions . more...Taking Systems Thinking into Your Personal Life
...ew and effective way to tackle and change issues at their core. It is possible to change old habits. You can learn to communicate in more effective ways. Change is not only possible, it is part of life. In this course, you will explore the personal nature of systems. You'll learn about different types of personal patterns and you'll learn how to change personal patterns that aren't benefiting more...Sustaining Competitive Advantage
...round three key strategic areas: competitive positioning, core competence, and talent. By focusing on these strategic approaches, this course demonstrates how competitive advantage can be created, grown, and sustained in a company. Those in management who are engaged in or preparing for a more strategic role in business. This includes senior executives, operations managers, consultants, and more...Strategic IT Planning Simulation
For the duration of this simulation, you will assume the role of Senior IT Manager (north-east region) of Easton National Bank. As a new hire, you will face lingering legacy issues and a senior management staff that is increasingly skeptical of IT value in light of costly expenditures that have yielded little return on investment. This simulation is based on the SkillSoft series "Strategic IT more...Six Sigma and the Corporate Enterprise
...be realized by successful deployment, and the metrics and core competencies crucial to its use. You'll also learn why Six Sigma emphasizes the alignment of business systems and processes; how to create a framework for business process management; and the applications for Six Sigma in manufacturing, service, and health care industries. Six Sigma is a registered Trademark of Motorola Corporation, more...Competitive Factors in Strategic Marketing
You've got a great idea for a new product or service for your organization, or a major enhancement for an existing one. Now you've got to present the case to the decision-makers to go forward. What kinds of topics should you include in your strategic marketing plan? In this course you'll learn exactly what to consider as you develop and present your plan, including market data and competitor more...Leadership
...of organizational leadership are built on a foundation of core business elements. A clear understanding of these elements is key in developing an organization's strategic plan and vision. These core elements include: organizational structure and culture, roles and responsibilities of managers and leaders, change management, motivation and negotiation, and conflict and empowerment. This course more...Branding Your Internet Identity Define Your Core Business
This course teaches learners the typical components of a business overview - an important part of any eMarketing plan. It also demonstrates how important it is to review your company name. The all-important question - to what degree your organization should launch an Internet presence - is also addressed. Professionals who want to create and promote an online marketing strategy. more...VBScript- Functions Core Objects and Classes
To explain the purpose and syntax of the built-in VBScript functions and how objects and classes are implemented in VBScript System administrators; web developers; application developers more...Microsoft Office 2000 - Beginning FrontPage
To provide an introduction to the core concepts of Microsoft FrontPage 2000 Anyone wishing to become familiar with FrontPage 2000 or needing to create professional-standard Internet or intranet sites quickly and easily; students who wish to become certified as a Microsoft Office Specialist more...Visual Basic 6 0 Using the Win 32 API Part I
...tions. The Win32 API includes services that go beyond the core language and controls provided with Visual Basic such as system management, networking, printing, and security. Using the Win32 API, you can develop applications that run successfully on all platforms while still being able to take advantage of unique features and capabilities of any given platform. This course will show you how to more...UNIX Programming Tools
The UNIX Programming Tools course is designed to introduce some of the development tools commonly available on the UNIX operating system. These are powerful tools that can cut down on development time as well as simplify the tasks of maintaining a system. This course introduces the UNIX operating system, cc. It covers the main options available as well as the file naming conventions cc requires. more...UNIX User and Data Management
To demonstrate the core administrative functions of managing users, data, and software on UNIX systems IT professionals working in a UNIX environment for the first time more...Networking and UNIX Name Resolution
To explain how to secure UNIX systems from local and remote security threats IT professionals working in a UNIX environment for the first time more...Text Editing and Printing in UNIX
To describe how to use the vi text editor and how to print documents End users and IT professionals working in a UNIX environment for the first time more...Oracle Application Server 10g OracleAS Portal
To demonstrate how to manage OracleAS Portal DBAs, developers, and other IT professionals planning to take Oracle Application Server 10g certification examinations; anyone interested in the technical aspects of Oracle Application Server 10g more...Windows 2000 Core Technologies- TCP IP
To provide an overview of TCP/IP concepts and how they apply to Windows 2000 Students preparing for Microsoft exam 70-221; personnel in medium to very large computing environments who use the Windows 2000 network operating system more...Windows 2000 Core Technologies - Network Fundamentals
To provide an overview of networking concepts and how they apply to Windows 2000 Students preparing for Microsoft exam 70-221; personnel in medium to very large computing environments who use the Windows 2000 network operating system more...Exchange Server 2003 Core Component Management
To demonstrate how to manage public folders and connectivity Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Exchange Server 2003; learners preparing for MCSA certification exams more...Memory Motherboards and Processors
To describe the characteristics of memory types, motherboards, and processors, and how to configure them Anyone wanting to become a hardware support technician more...Diagnosing and Troubleshooting
To demonstate procedures for isolating and troubleshooting computer problems Anyone wanting to become a hardware support technician more...Installing Configuring and Optimizing Computers
To demonstrate how to install and configure peripheral devices, and optimize and upgrade a computer Anyone wanting to become a hardware support technician more...Printers Maintenance and Safety Issues
To present an overview of printers and discuss computer maintenance and safety issues Anyone wanting to become a hardware support technician more...System Resources and Installing and Configuring IDE and SCSI Devices
To demonstrate how to assign system resources and install and configure IDE and SCSI devices Anyone wanting to become a hardware support technician more...Identifying Adding and Removing System Components
To present system modules and their characteristics and demonstrate how to add and remove field replaceable units (FRUs) from desktops and portables Anyone wanting to become a hardware support technician more...Basic Networking
To introduce and demonstrate basic networking concepts and hardware considerations Anyone wanting to become a hardware support technician more...Evaluating e-Commerce Options
This course is intended for students who wish to consider some of the costs as well as the potential benefits of e-commerce. A survey of e-commerce strategies and an overview containing implementation descriptions will help the student better understand the basis of costs associated with e-commerce. This course is intended for Managers and technical staff who are in a position to provide more...Fundamentals of Data Warehousing
The Fundamentals of Data Warehousing WBT is the first course in the Data Warehousing curriculum. It provides students with an introduction to the core technologies, concepts, architecture, and various features of data warehouses and models. It also provides students with the preliminary knowledge for planning and implementing data warehouses. People who have a fairly good knowledge of the concepts more...Building a Data Warehouse
The Building a Data Warehousing WBT is the second course in the Data Warehousing curriculum. It provides students with an overview of the core technologies, concepts, architecture, and various features of data warehouses, models, and data extraction tools. People who have a fairly good knowledge of the concepts of database systems, relational database management systems, and their architecture. more...TCP IP Applications and Services
This WestNet e-Learning module introduces the core Transmission Control Protocol and Internet Protocol (TCP/IP) applications and services, such as File Transfer Protocol (FTP) and Telnet, which logically form the Open Systems Interconnection (OSI) model Application Layer. more...Configuring Cisco IP Phone Features
To explain how to configure and use the Cisco IP phone features available to users in a Cisco IP telephony solution IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT) more...Cisco DESGN 2 0 Multilayer Campus Design
To recognize the fundamentals of multilayer campus design and the factors that influence it, and design an enterprise campus architecture and data center architecture Network engineers, network system analysts, and maintenance personnel responsible for designing small to medium-sized and enterprise networks; individuals seeking the Cisco Certified Design Associate (CCDA) certification and those more...Cisco Access Gateways and Intercluster Trunks
To configure Cisco access gateways and intercluster trunks in a Cisco IP Telephony solution IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT) more...Configuring Cisco IP Phone Features
To configure the Call Park, Call Pickup, Cisco Call Back, Barge, and Privacy features and implement the Cisco CallManager Extension Mobility service in an IP Telephony network. IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT) more...Microsoft Word 2002 Training
Word 2002 Training will provide the learner with the core skills necessary to efficiently use Microsoft Word 2002, Microsoft's word processing program. It is also excellent preparation for the Microsoft Office User Specialist (MOUS) certification exam. Designed for learners who currently use or are beginning to use Microsoft Word 2002. more...Creating Documents in Word 2002
To provide an overview of the features and tools used for creating documents in Word 2002 Personnel at all levels of the enterprise; end-users seeking to obtain Microsoft Office User Specialist (MOUS) certification at Core level in the use of Microsoft Word 2002 more...Working with Documents in Word 2002
To provide an overview of the document formatting, navigation, and recovery features in Word 2002 Personnel at all levels of the enterprise; end-users seeking to obtain Microsoft Office User Specialist (MOUS) certification at Core level in the use of Microsoft Word 2002 more...Microsoft Excel 2002 Training
Excel 2002 Core Training will provide the learner with the core skills necessary to efficiently use Excel 2002, Microsoft's popular spreadsheet program. It is also excellent preparation for the Microsoft Office User Specialist (MOUS) certification exam. Designed for learners who currently use or are beginning to use Microsoft Excel 2002 more...Microsoft Outlook 2002 Training
Outlook 2002 Training will provide the learner with the core skills necessary to efficiently use Outlook 2002, Microsoft's personal information management and communication program. It is also excellent preparation for the Microsoft Office User Specialist (MOUS) certification exam. Designed for learners who currently use or are beginning to use Microsoft Outlook 2002. more...Creating Presentations using PowerPoint 2002
To explain how to create presentations using PowerPoint 2002 Personnel at all levels of the enterprise; anyone wishing to become familiar with PowerPoint 2002; students wishing to become certified as Microsoft Office User Specialist: Microsoft PowerPoint 2000 at the Core level; students wishing to complete module 6 of the ECDL certification, Presentation more...Introduction to Access 2002
To demonstrate the basic tools and features in Microsoft Access 2002 End-users seeking to become familiar with Microsoft Access 2002; end-users seeking to obtain Microsoft Office User Specialist (MOUS) certification in the use of Microsoft Access 2002 at Core level more...Working with Text and Paragraphs in Word 2007
Word 2007 makes it easy to apply formatting to documents by providing a live visual preview of various formatting options. This enables you to view the formatting change before actually committing to it. This course explains the Font and Paragraph formatting options, as well as the Mini toolbar and live preview features. In addition, the creation and formatting of bulleted, numbered, and more...Structuring Editing Saving and Opening Documents in Word 2007
Word 2007 provides many options for structuring and editing documents which are complemented by a variety of editing tools. There are also options for saving documents which can be customized to suit your word processing needs. This course explains the use of page and section breaks, spacing adjustment, and column insertion, and explores the basic editing tools packaged with Word 2007. A new more...Printing Help and Automated Formatting in Word 2007
Microsoft Office Word 2007 provides new features called Quick Styles and building blocks which make it easy to create great looking documents quickly. You can select Quick Styles using the new Live Preview feature to view the different styles before committing the changes. This course demonstrates the use of Quick Styles, building blocks, templates and AutoCorrect features in detail. Previewing more...Working with Documents in Word 2007
Microsoft Office Word 2007 has various design features that can be used to enhance your Word documents. These include Clip Art, SmartArt, WordArt, shapes, curves, lines, and diagrams to name a few. This course explains how to use Word 2007's Drawing Tools, including working with WordArt, AutoShapes, Pictures, Clip Art, and SmartArt. It also demonstrates the use of headers, footers, and page more...Basic Features of Excel 2003
To provide an overview of the basic features of Excel 2003 Personnel at all levels of the enterprise; end-users seeking competency in the use of Microsoft Excel; end-users seeking to obtain Microsoft Office Specialist (MOS) certification at core level in the use of Microsoft Excel 2003; end-users seeking basic IT certification such as ECDL, ICDL, IC3, or an equivalent more...Printing and Collaborating in Excel 2003
To demonstrate the printing and collaboration features in Excel 2003 Personnel at all levels of the enterprise; end-users seeking competency in the use of Microsoft Excel; end-users seeking to obtain Microsoft Office Specialist (MOS) certification at core level in the use of Microsoft Excel 2003; end-users seeking basic IT certification such as ECDL, ICDL, IC3, or an equivalent more...Excel 2003 Formulas and Functions
To provide an overview of the calculation features in Excel 2003 Personnel at all levels of the enterprise; end-users seeking competency in the use of Microsoft Excel; end-users seeking to obtain Microsoft Office Specialist (MOS) certification at core level in the use of Microsoft Excel 2003; end-users seeking basic IT certification such as ECDL, ICDL, IC3, or an equivalent more...Formatting Data in Excel 2003
To demonstrate how to format worksheets in Excel 2003 Personnel at all levels of the enterprise; end-users seeking competency in the use of Microsoft Excel; end-users seeking to obtain Microsoft Office Specialist (MOS) certification at core level in the use of Microsoft Excel 2003; end-users seeking basic IT certification such as ECDL, ICDL, IC3, or an equivalent more...Excel 2003 Chart and Multimedia Features
To demonstrate the chart, graphical, and web features in Excel 2003 Personnel at all levels of the enterprise; end-users seeking competency in the use of Microsoft Excel; end-users seeking to obtain Microsoft Office Specialist (MOS) certification at core level in the use of Microsoft Excel 2003; end-users seeking basic IT certification such as ECDL, ICDL, IC3, or an equivalent more...Getting Started with Word 2003
To provide a basic introduction to Word 2003 and the features and tools used for creating and navigating documents in Word Personnel at all levels of the enterprise; end-users seeking to attain competency in Word 2003; end-users seeking to obtain Microsoft Office Specialist (MOS) certification at Core level in the use of Microsoft Word 2003; end-users seeking a basic IT certification such as ECDL/ more...Working with text and paragraphs in Word 2003
To demonstrate how to format text and organize paragraphs in Word Personnel at all levels of the enterprise; end-users seeking to attain competency in Word 2003; end-users seeking to obtain Microsoft Office Specialist (MOS) certification at Core level in the use of Microsoft Word 2003; end-users seeking a basic IT certification such as ECDL/ ICDL3, or an equivalent more...Structuring editing saving and opening documents in Word 2003
To demonstrate how to structure, edit, save, and open documents in Word Personnel at all levels of the enterprise; end-users seeking to attain competency in Word 2003; end-users seeking to obtain Microsoft Office Specialist (MOS) certification at Core level in the use of Microsoft Word 2003; end-users seeking a basic IT certification such as ECDL/ ICDL3, or an equivalent more...Printing Help and Automated Formatting in Word 2003
To describe how to use the Print, Help, and automated formatting features in Word Personnel at all levels of the enterprise; end-users seeking to attain competency in Word 2003; end-users seeking to obtain Microsoft Office Specialist (MOS) certification at Core level in the use of Microsoft Word 2003; end-users seeking a basic IT certification such as ECDL/ ICDL3, or an equivalent more...Working with Documents in Word 2003
To provide an overview of the document formatting, navigation, and recovery features in Word 2003 Personnel at all levels of the enterprise; end-users seeking to attain competency in Word 2003; end-users seeking to obtain Microsoft Office Specialist (MOS) certification at Core level in the use of Microsoft Word 2003; end-users seeking a basic IT certification such as ECDL/ ICDL3, or an equivalent more...Working with Tables and Media Features in Word 2003
To describe tables and media features in Word 2003 Personnel at all levels of the enterprise; end-users seeking to attain competency in Word 2003; end-users seeking to obtain Microsoft Office Specialist (MOS) certification at Core level in the use of Microsoft Word 2003; end-users seeking a basic IT certification such as ECDL/ ICDL3, or an equivalent more...Microsoft Office 2000 - Beginning PowerPoint 2000
To provide an introduction to the core concepts of Microsoft PowerPoint 2000 Personnel at all levels of the enterprise; anyone wishing to become familiar with PowerPoint 2000; students wishing to become certified as Microsoft Office Specialist: Microsoft PowerPoint 2000 at the Core level more...Microsoft Office 2000 - Beginning Access
To provide an introduction to the core concepts of Microsoft Access 2000 and the skill areas of planning and creating a database, creating tables and forms, and entering and querying data End-users seeking to become familiar with Microsoft Access 2000; end-users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Access 2000 at Core level more...Microsoft Office 2000 - Intermediate Access
To provide an introduction to the core concepts of Microsoft Access 2000 and the skill areas of creating and enhancing a report, working with queries, and integrating data End-users seeking to become familiar with Microsoft Access 2000; end-users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Access 2000 at Core level more...Microsoft Office 2000 - Advanced Access
To provide an introduction to the core concepts of Microsoft Access 2000 and the skill areas of modifying and enhancing a table, a form, working with Access tools, and integrating Access with the Web End-users seeking to become familiar with Microsoft Access 2000; end-users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Access 2000 at Core level more...Microsoft Office 2000 - Advanced PowerPoint 2000
To enable those proficient in PowerPoint 2000 to become expert users Personnel at all levels of the enterprise; anyone wishing to become familiar with PowerPoint 2000; students wishing to become certified as Microsoft Office Specialist: Microsoft PowerPoint 2000 at the Core level more...Advanced Data Exchange in Excel 2003
To describe how to use Excel 2003 to share data between people, applications, and on the Web End users seeking proficiency in the use of Microsoft Excel 2003 at an advanced level or seeking to obtain Microsoft Office Specialist (MOS) certification in Microsoft Excel 2003 at Expert level or an equivalent more...Using Adobe Reader 8
Adobe Reader 8 is free software that allows you to view and work with Portable Document Format (PDF) files. This course explores the core features and functionality of Adobe Reader 8, including an overview of the work area, using forms, searching and reviewing PDF files, customizing the interface, and using the application's accessibility features. The advanced features of Adobe Reader 8 are more...Microsoft Visio 2003 Proficient User
This course introduces the basics of Microsoft Visio 2003. The course focuses on the core features of Visio 2003 providing learners a solid foundation in essential Visio 2003 skills. This will help the learners create simple and specialized diagrams by using different shapes and wizards provided by Visio 2003. more...TCP/IP Applications and Services
This module introduces the core Transmission Control Protocol and Internet Protocol (TCP/IP) applications and services that provide the underlying functionality of many Web sites. more...Support Users and Troubleshoot Microsoft Windows XP Part 1
This course will provide learners the practical skills needed to support users and help them troubleshoot the Windows XP environment both Home and Professional. The course will cover the skills measured in Microsoft certification exam 70-271 a core requirement for the Microsoft Certified Desktop Support Technician (MCDST) program. more...Support Users and Troubleshoot Microsoft Windows XP Part 2
This course will provide learners the practical skills needed to support users and help them troubleshoot the Windows XP environment both Home and Professional. The course will cover the skills measured in Microsoft certification exam 70-271 a core requirement for the Microsoft Certified Desktop Support Technician (MCDST) program. more...Support Users and Troubleshoot Microsoft Windows XP Part 4
This series will provide learners the practical skills needed to support and troubleshoot user running the Windows XP environment both Home and Professional. The series needs to cover the skills measured in Microsoft certification exam 70-271 a core requirement for the Microsoft Certified Desktop Support Technician (MCDST) program. more...Support and Troubleshoot Applications on Microsoft Windows XP Pt 1
This course will provide learners the practical skills needed to support and troubleshoot applications running in a Windows XP environment both Home and Professional. The course needs to cover the skills measured in Microsoft certification exam 70-272 a core requirement for the Microsoft Certified Desktop Support Technician (MCDST) program. more...Support and Troubleshoot Applications on Microsoft Windows XP Pt 2
This course will provide learners the practical skills needed to support users and help them troubleshoot the Windows XP environment both Home and Professional. The course will cover the skills measured in Microsoft certification exam 70-272 a core requirement for the Microsoft Certified Desktop Support Technician (MCDST) program. more...Microsoft FrontPage 2003 Proficient User
This course will address the core features of FrontPage 2003 giving learners a solid foundation in essential FrontPage 2003 skills. more...Linux+ Part 4: Administration and Maintenance This course teaches learners about administering services and processes and about system maintenance. The Administration section teaches | ||||||||||