Online Corporate eLearning - Training Resources

Take Control of IIS This course describes how to install and configure Microsoft 2000 Web and FTP services. Do you need to set up a Web server for your home, small office, or corporation? This course shows, using a real-time, full-screen display, everything you need to do set up Web and FTP servers with the Microsoft 2000 or NT operating systems. All the procedures you need are shown just as you would perform them  more...

Teams That Work ...g the initial team charter to making teamwork part of the corporate culture is a point of focus. Topics range from developing leadership and effective communication skills to dealing with team conflict, making decisions, and recognizing performance. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Teams That Work  more...

Learn Grammar the Easy Way (Part 1) ...ew product or procedure and that letter was passed up the corporate chain. Perhaps, you wrote a letter to the local chief of police complaining about the traffic on your street. Yes, your words are your ?calling card? in a lot of situations. As such, it is important that they present you in the best light possible. Having a better understanding of grammar and how its pieces fit together can  more...

WebSite101: Ecommerce strategies for the Entrepreneur WebSite101--The essential ingredients to Ebusiness success. Web presence strategies for the Small Business professional. This course will concentrate on key ingredients for a successful web site, from chosing an effective and useful domain name, site building essentials, definitions of important terms, community building techniques, effective strategies for search engine placement, newsletter  more...

Technical Communication Industry Certificate - Mastery Level ... the pass/fail option. Deferred Credit Card Payment Plan; Corporate PO Accepted; Financing Available Welcome to the Technical Communication Industry Certificate - Mastery Level This is our most comprehensive program offering with exercises, activities, assignments, quizzes and deliverables that are geared exclusively towards technical communications. This course provides resources and  more...

The Art of Active Listening ... Lee Miller is a consultant, speaker, executive coach and corporate trainer. A graduate of Harvard Law School, he is the Managing Director of NegotiationPlus.com where he advises Boards of Directors, corporations and Senior Executives on negotiating. He is an Adjunct Professor of Management at Seton Hall University, where he teaches MBA courses in Negotiating, Managerial Decision Making and  more...

SalesPlus ... Lee Miller is a consultant, speaker, executive coach and corporate trainer. A graduate of Harvard Law School, he is the Managing Director of NegotiationPlus.com where he advises Boards of Directors, corporations and Senior Executives on negotiating. He is an Adjunct Professor of Management at Seton Hall University, where he teaches MBA courses in Negotiating, Managerial Decision Making and  more...

QuickBooks Pro 2005 ...e and hardware for over 10 years. He has been an official corporate presenter for Novell, HP, IBM, Compaq, and Lucent Technologies. He is formally certified on several networking and business applications. Matt has trained thousands of end user customers, channel partners, and corporate teams on dozens of products from Intuit, Microsoft, Corel, Novell, HP, Compaq, IBM, SCO and others. Matt  more...

QuickBooks Pro 2006 ...e and hardware for over 10 years. He has been an official corporate presenter for Novell, HP, IBM, Compaq, and Lucent Technologies. He is formally certified on several networking and business applications. Matt has trained thousands of end user customers, channel partners, and corporate teams on dozens of products from Intuit, Microsoft, Corel, Novell, HP, Compaq, IBM, SCO and others. Matt  more...

Record Management & Retention Policy Use ...corporate records are one of its most important and valuable assets. Almost every employee is responsible for creating or maintaining corporate records of some kind, whether in the form of paper, computer data, microfilm, electronic mail or voice-mail. Letters, memoranda and contracts are obviously corporate records, as are things such as a desk calendar, an appointment book or an expense  more...

Principles of Home Inspection: 100 Hour Professional Development Certificate Principles of Home Inspection is a 100 hour professional development industry-based certificate program. This comprehensive course of study is cost affordable and reviews all major home systems and provides in-depth coverage of system and component problems, their practical implications, and inspection strategies for finding them. A comprehensive final exam is provided, to help students prepare  more...

Performance Management & Appraisals Training & Certification Program Learn the basics of Performance Management and earn a "Fundmentals of Performance Management" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Our Performance Management Training & Certification Program provides details for establishing and maintaining an effective performance  more...

Legal Transcription Training ...mployable in the U.S., working in law firms, corporations,corporate legal departments, financial institutions, insurance companies, real estate and title agencies, state and federal governmental agencies, courts, public defenders` and prosecutors` offices, public utility companies, and community legal service programs. Earnings for this specialized skill is between $15 and $25 per hour.  more...

Five Quick Steps to Telecommuting ...ience. This ebook-based course is designed primarily for corporate employees who would like the flexibility of telecommuting--working at home or other remote location--for several days each week. In five information-packed chapters, this self-paced ebook course helps you plan your telework experience, set up your home office, educate your boss, and negotiate a telecommuting agreement.  more...

Customer Service Plus ... Lee Miller is a consultant, speaker, executive coach and corporate trainer. A graduate of Harvard Law School, he is the Managing Director of NegotiationPlus.com where he advises Boards of Directors, corporations and Senior Executives on negotiating. He is an Adjunct Professor of Management at Seton Hall University, where he teaches MBA courses in Negotiating, Managerial Decision Making and  more...

Customer Astonishment: The Commitment to World-Class Customer Care ...d Motor Company in Dearborn, Michigan. He later served as Corporate Quality Services Manager for Digital Equipment Corporation in Maynard, Massachusetts. As a division vice president of Wicat Systems of Orem, Utah, he helped to pioneer Computer-Based Training methodologies. He has also served as a manufacturer?s sales representative and as a continuing education instructor at Babson College in  more...

Certificate in Technical Writing For Current Technical Writers ...n technical writing or move in a new direction within the corporate workplace. The Certificate in Technical Writing program is Instructor-Led, meaning you learn from highly qualified industry and tech writing university faculty. The Certificate for Current Technical Writers is specifically developed for those seeking some of the following: A valid Certificate for work they engage in the  more...

Certificate in Technical Writing ...n technical writing or move in a new direction within the corporate workplace. The Certificate in Technical Writing (Basic Level) is Instructor-Led, meaning you learn from highly qualified industry and tech writing university faculty. The Certificate in Technical Writing (Basic Level) is specifically developed for those seeking some of the following: A valid Certificate for work they engage in  more...

Business Ethics Conduct Policy Statements It is widely agreed that every company needs to have a policy statement on legal and ethical conduct. The Organizational Sentencing Guidelines require that a company "must have taken steps to communicate effectively its standards and procedures to all employees and other agents, e.g., by requiring participation in training Courses or by disseminating publications that explain in a practical manner  more...

Build a Powerful Branding Strategy--Instructor-Led ...you`re marketing a small neighborhood business or a major corporate enterprise. The manner in which you manage your brand will have a direct impact on your revenues. For consumer market companies, brands that are properly managed typically account for 50 to 80 percent of a business`s revenues. For industrial markets companies, brands that are responsibly managed usually account for 10 to 30  more...

Build a Powerful Branding Strategy--Self-Directed ...you`re marketing a small neighborhood business or a major corporate enterprise. The manner in which you manage your brand will have a direct impact on your revenues. For consumer market companies, brands that are properly managed typically account for 50 to 80 percent of a business`s revenues. For industrial markets companies, brands that are responsibly managed usually account for 10 to 30  more...

Adobe PhotoShop CS ...soft Office, and Front Page 2002. His career has included corporate training in a variety of computer skills and applications; computer lab training; database projects; Web site design, development and management; television production; work as a graphic designer, trainer and consultant for television networks, including CBS, NBC, TBS, TV New Zealand, and ESPN, as well as many other local  more...

Adobe PhotoShop CS to CS2 Upgrade ...soft Office, and Front Page 2002. His career has included corporate training in a variety of computer skills and applications; computer lab training; database projects; Web site design, development and management; television production; work as a graphic designer, trainer and consultant for television networks, including CBS, NBC, TBS, TV New Zealand, and ESPN, as well as many other local  more...

Accounting In An Hour ...ulting and due diligence advisory work for individual and corporate clients and also pursues real estate and small business purchase opportunities. In An Hour, LLC is a international provider of online accounting courses. The course that awaits you is the result of years of development and thoughtful feedback. I can?t begin to tell you how proud I am of this short program and the impact it?s  more...

From Executive-level Sale to Strategic Partnership Selling at an executive level doesn't stop when the contract is signed. To develop the business and prevent attack from the competition, major accounts need nurturing. This course illustrates how knowledge of various corporate cultures will give you a customer compatible approach that safeguards and maximizes your account revenue.  more...

Communicating in Sales Teams ...through effective communication. This fact is true at the corporate level, at the sales level, and indeed at every level of the company. At a time when rapid change is now the norm, employees need information so that they can make the best decisions quickly.In this course, you'll learn the sales manager's role in fostering communication skills within the sales team environment. You'll learn  more...

Improving Your Image Lee Iacocca. Madeleine Albright. Colin Powell. Are these people who suffer from an image problem? Hardly. Do you think they were born projecting the strong, self-assured images they do? Probably not. Like other powerful leaders in business, government, and the military, they likely received training in how to project, how to impress, how to lead. A confident, positive self image is no less crucial  more...

Risk Basics In today's management revolution, risk is an inherent factor. Your success depends upon an ability to understand and operate in a mine field where opportunities abound, but disaster could strike at any moment. Avoiding disaster is no longer left to luck, but is carefully controlled through risk management. The information presented in this course on risk and hedging techniques are vital survival  more...

Approaches to Risk Management ...ks, deciding what to eat, hiring an assistant, or merging corporate divisions, you're making decisions based on evaluating risks and benefits. When you need to make a difficult business decision, knowing the numbers can provide a clearer picture of your upside and downside. As an executive in today's explosive business world, your ability to take the right risk can mean the difference between  more...

Building Brand Equity ...corporate merger or buy-out occurs, you are sure to see plenty of headlines about the number of subsidiary companies each corporation owns. Here's why: brand equity. It's a fact that each subsidiary of a corporation has a value linked to its brand names, in addition to its base dollar-value. This value is measured by the consumer's attitudes and loyalties toward the brand. Brand equity adds  more...

Developing Fundamental Critical Thinking Skills ...corporate arena, but regardless of position or industry, you do need to be able to analyze, reason, and communicate effectively. These and other critical thinking skills are increasingly consequential as organizational planning and decision making become more distributed and reliant on written and verbal communication factors. Developing Fundamental Critical Thinking Skills coaches you through  more...

Understanding Technical Professionals As a manager, have you felt that technical professionals are sometimes difficult to understand? Do you find that the usual management models are not as effective as they could be? This course explains the ways in which these employees differ from other workers and how you can apply more appropriate and effective management techniques. You will also learn how business has responded with new  more...

Leading a Customer-focused Team ...at fulfills customers' expectations while still achieving corporate goals. The first lesson explains how to work together to set the parameters for what has to be accomplished by creating a Statement of Purpose and effective team goals. Once these have been established, your role as leader becomes that of enabler and the rest of the course is devoted to demonstrating how you can manage and  more...

Writing a Business Case ...written, and presented, especially when you consider that corporate investments are being subjected to increased scrutiny. Writing a good business case will help you justify resource allocation to key decision makers and secure funding for your project. Otherwise, you may be eaten alive by the competition In this course, you will learn how to plan, write, and present a business case to persuade  more...

Corporate Culture Building the Service Foundation ...uilding the foundation of good service. The buzz term is "Corporate Culture." It's not some rare disease, but your workplace "culture" can be positively or negatively infectious as it relates to customer service. In this course, you'll get the basics about corporate culture, and how it impacts service. You'll be able to identify on-the-job issues that are barriers to service excellence. Simple,  more...

The Fundamentals of Exceptional Customer Service You've seen the ad campaigns that boast, "Customer satisfaction guaranteed." But in today's marketplace, satisfaction isn't enough. This course is designed to take your goals beyond merely satisfying the customer to creating customer loyalty. The training takes aim at outdated modes of thinking, and establishes the building blocks for a service mentality that increases customer commitment, not to  more...

Emotional Intelligence in the Workplace What makes someone a top performer in the world of work? If you think high IQ, advanced degrees, analytical skills, and technical expertise are the answer, it's time to think again. Experts now agree that Emotional Intelligence often determines who will climb the corporate ladder and who will be passed over. Exciting new research shows that, unlike IQ, Emotional Intelligence can be developed and  more...

Emotionally Intelligent Leadership ...ng emotional intelligence to work is an emerging trend in corporate leadership. Developing the best talents in executives, managers, and others throughout the organization has become vital to corporate success. As a leader, you cannot rely upon your intellectual knowledge. You must have the interpersonal competence that comes with emotional intelligence. This course will guide you in developing  more...

American Business Formations in the 21st Century ...rust liability or situations where courts may "pierce the corporate veil."Finally, this course explains the bearing income taxation can have on commercial transactions between different business formations, as well as the impact on organizations when vendors or customers seek bankruptcy protection or voluntarily go out of business. In light of these issues, this course presents strategies that  more...

Standard Business Etiquette The rules of proper business etiquette are changing. In many corporations, middle management and the concept of seniority are being replaced by a flat organizational structure and intense competition. Such an environment makes the need for appropriate behavior especially crucial, particularly if you're looking to advance your career. How do you maintain your private "space" when you sit in one of  more...

Communication Business Etiquette ...ow's it going? Is this an appropriate greeting in today's corporate workplace? How about telephone use? Is it always necessary to return phone calls? If so, how soon should you do it? Is e-mail the method of choice for communicating all your ideas, or is another way better? How important is your tone of voice when dealing with a customer? All these questions are a matter of etiquette. How you  more...

Business Travel Safety - Developing a Corporate Travel Program In Business Travel Safety: Forming a Corporate Travel Safety Program, you will learn how to facilitate safe and efficient travel for employees. You will learn best practices for developing a corporate travel safety program, how to choose the best travel agency for your organization, and why it is important to prepare for emergencies before traveling..  more...

Getting Results by Building Relationships You are not the boss. You've been called "peer," "esteemed colleague," "invaluable staff member," and "friend," but no one's even come close to calling you "boss." When you stop to think about it, you realize you have no real authority whatsoever. In fact, you have much more power than you think, even if you are on the bottom rung of the corporate ladder. As Jack London said, "Life is not always a  more...

Leading without Authority ...uld have been speaking on behalf of many employees in the corporate world who, despite having little authority, take it upon themselves to become leaders nonetheless. Becoming a leader, and getting results, without authority is especially important in today's corporate culture, where middle management and the concept of seniority are being replaced by a flat organization structure and intense  more...

Creating Change Gaining Allies "If you scratch my back, I'll scratch yours." Is this an effective strategy for gaining allies to create change? How about, "If you do it my way, you'll feel better about yourself"? Finding and winning partners for the purpose of creating change is not easy in the intensely competitive and harried environment of the corporate world. It's especially difficult when you lack authority. The people  more...

Team Conflict The Seeds of Dissent ...corporate life. Think about all the team buzzwords. There are cross-functional teams, self-directed teams, union teams, functional teams, total quality teams, and project teams--not to mention the concept of "The Dream Team." If there's anything that's predictable about these high-powered teams, it's the inevitability of conflict. Many teams fail to recognize that there's power in conflict.  more...

Advanced Project Leadership - Navigating Corporate Structures ...Corporate Structures teaches the project managers how to understand the corporate environment, in particular as it relates to high-profile projects. First, you will learn how to identify different types of stakeholders, and how they may influence the project. You will learn how to deal with stakeholders Hidden Agendas. You will also learn about project sponsors, and how their position in an  more...

Team Leadership - Developing a High-Performance Team Team Leadership: Developing a High-Performance Team gives the student an overview of the uses of teams in the corporate world and explains the creation and leadership of effective teams. The program covers how to choose the right type of team, steps for developing a team communication process, the team leader's responsibilities, and guidelines to help the team leader maintain a high-performance  more...

Accessing Exchange Server 2007 Remotely Email is now one of the most critical business applications that people use on a daily basis. Because of this, it necessary for many people to access their email whether they are at the office, home or traveling abroad. Traditionally, people could only access email remotely through a simplified web interface or by configuring a VPN to their corporate network. Now people can enjoy the full  more...

Implementing Microsoft Office SharePoint Server 2007 To recognize how to plan, design, and deploy SharePoint 2007 in a corporate environment, and configure and manage sites, users, and groups  more...

Define the Six Sigma Opportunity ... for choosing those processes that will reap the greatest corporate benefit from Six Sigma?? projects. Besides being given guidelines for establishing an improvement opportunity, you'll learn specific methods for capturing the voice of the customer, and how to use the Kano model to discern and categorize those customers' needs. You'll also learn about Six Sigma improvement opportunities from a  more...

Strategic Management HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including strategic management. The HRCI certification examinations are widely recognized as the industry standard for evaluating HR professionals' competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing  more...

Changing Corporate Culture To instill an appreciation of diversity within a company is a difficult task. It requires changing existing views and practices that until now have defined the workplace. You can overcome ingrained attitudes by learning how a diversity initiative differs from federal mandate, why some workers will object to the concept of diversity, and how to handle their opposition. This course describes the  more...

Diversity the Future ...emographic changes that will alter both the definition of corporate culture and practices for hiring, retention, and interaction with the company. This course explores the need for a holistic approach to workplace diversity, and the effects of incorporating a work/life initiative into business strategy. This SkillSoft product has been reviewed by the Employment Practice Group of Sheehan Phinney  more...

Surpassing the Competition ...petitors' capabilities? Competition plays a major role in corporate success. Failure to take into account your competition's strengths, weaknesses, capabilities, and strategies can leave your company vulnerable to unexpected competitive moves. This course presents you with the tools and methods for identifying competitors; collecting competitor information; creating a competitor SWOT matrix by  more...

Introduction to Advanced Finance Don't be intimidated by corporate finance and choosing appropriate investment projects. If you are a corporate manager faced with choosing between different investment projects, this course will be helpful. You will review Time Value of Money concepts, and learn how to choose corporate projects using accounting models and cash flow models.  more...

Investment Project Analysis and Selection Don't be intimidated by corporate finance and choosing appropriate investment projects. If you are a corporate manager faced with choosing between different investment projects, this course will be helpful. You will learn how to choose corporate projects based on the different project analysis models and advanced analysis tools.  more...

Corporate Restructuring Corporate restructuring is frightening, but it doesn't have to scare you to death This course will show you how to initiate successful mergers or resist hostile takeovers. As well, it will improve your chances of surviving financial distress. Whatever your restructuring situation, you will be prepared to handle it by taking this course  more...

Financial Risk Management Do you like to take risks or do you prefer to avoid them? Do you only take a risk if you know you will be compensated for it in the end? Everyone is exposed to risk at some time--it is unavoidable. Having the proper tools to deal with risk can save you money and help you avoid financial hardship. This course familiarizes you with the strategies and products used to manage corporate risk. You will  more...

Business Execution in Action ...to an organization if they exist only in the heads of its corporate executives, but are never acted upon. This course will assist you in the process of "executing business execution" in your organization. All organizations share three common key processes: the people process, the strategy process, and the operations process. One lesson will explore ways to employ the principles of business  more...

The Art of Knowledge Management ...corporate success in the 21st century. Companies that create an environment for safely discovering and using the knowledge in their organization will prosper. Those that fail to truly use what they know will eventually fall by the wayside.This course provides a framework for growing knowledge in your company. Itprovides big-picture information about knowledge--where it comes from andhow to keep  more...

The Power of the Learning Organization In the new Knowledge Age, the only successful organizations will be those that know how to gather, support, and manage knowledge. If you're a manager or trainer who wants to improve performance, you need support from the corporate culture. Take this course to discover what factors make up a learning organization, how to assess whether your organization has them, how to train leaders to support  more...

Balanced Scorecard - Corporate Strategy ...Corporate Strategy," you will learn how to develop and formalize your organization's corporate strategy to achieve strategic business objectives. You will also learn the role a balanced scorecard plays in the strategic-planning process, as well as other models and tools that enable you to execute a strategic analysis. Finally, you will learn which pitfalls to avoid and which factors are  more...

Balanced Scorecard - Implementing In "Balanced Scorecard: Implementing the Balanced Scorecard," you will learn the importance of using a balanced scorecard as a tool to measure corporate performance relative to your company's strategies. You will also identify the four perspectives of a balanced scorecard, understand how to apply the steps to build a balanced scorecard for your organization, and learn how to construct a strategy  more...

Exchange 2000 Infrastructure Design--Part 2 ...folder management. Developing a routing strategy for your corporate Exchange 2000 messaging system is a vital task when implementing a messaging solution. The new routing transport and architecture in Exchange 2000 Server means that several issues must be considered before deploying the messaging system. This course also deals with assessing your client's needs and determining which of the many  more...

GroupWise 5 5 Admin Part 3--System Maintenance ...sible for the setup, maintenance, and administration of a corporate groupware communication installation. Students should have administration experience with NetWare Administrator and NDS. They should also have an understanding of TCP/IP protocols and IP addressing, including DNS and DHCP. In addition, they should have taken the first two parts in this series (courses 81605-06) prior to taking  more...

GroupWise 5 5 Admin Part 2--Clients Post Offices ...sible for the setup, maintenance, and administration of a corporate groupware communication installation. Students should have administration experience with NetWare Administrator and NDS. They should also have an understanding of TCP/IP protocols and IP addressing, including DNS and DHCP. In addition, they should have taken the first part in this series (course 81605) prior to taking this  more...

GroupWise 5 5 Admin Part 1--System Fundamentals ...sible for the setup, maintenance, and administration of a corporate groupware communication installation. Students should have administration experience with NetWare Administrator and NDS. In addition, they should have an understanding of TCP/IP protocols and IP addressing, including DNS and DHCP. This series is based on Novell course 350 and will help Novell CNA and CNE certification  more...

Windows 2000 Designing a Network Infrastructure--Part 4 Implementation ... with an opportunity to learn how to design security into corporate networks. Particular attention will be paid to matching the technical capabilities of IPSec and Shared Access with specific business requirements for security. Finally, designs which block IP traffic going to and from the corporate network to the Internet with Proxy Server will be presented. Learn To: o Identify and analyze  more...

Windows 2000 Designing a Network Infrastructure--Part 4 Implementation ... with an opportunity to learn how to design security into corporate networks. Particular attention will be paid to matching the technical capabilities of IPSec and Shared Access with specific business requirements for security. Finally, designs which block IP traffic going to and from the corporate network to the Internet with Proxy Server will be presented. Learn To: o Identify and analyze  more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat ...g individual offices and users at remote locations to the corporate network and connecting corporate networks to the Internet. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Directory Structure Design Fundamentals Duration: 2 - 3 Hour(s) Identify the features of the Active Directory logical structure. Identify the design considerations for an organization's  more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat ...g individual offices and users at remote locations to the corporate network and connecting corporate networks to the Internet. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Directory Structure Design Fundamentals Duration: 2 - 3 Hour(s) Identify the features of the Active Directory logical structure. Identify the design considerations for an organization's  more...

Windows NT Server 4 0 Routing RAS - Part 4 Course Overview This course is the final part of a four part series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0. L earn To: Identify the attributes of Demand Dial routing and configure Demand Dial routing on a Windows NT Server. Implement, test and troubleshoot DDR. Identify the  more...

Building an E-Commerce Business Case ...ines for building a B2B transaction model. Identify the corporate benefits of online revenue-reporting systems. Identify the components of an online marketing mix. Identify the guidelines for building a B2C transaction environment. Identify the guidelines for building a B2C transaction model. Identify the role of product configurator. Identify the guidelines for designing an online  more...

C Programming - Part 3 ...nyone who designs and implements system level programs or corporate client/server applications, and anyone who maintains and updates existing client/server applications would be good candidates for this course. Participants should be fluent in the ANSI C programming language, have a comprehensive understanding of the programming process, and have exposure to the fundamental concepts of  more...

C Programming - Part 2 ...nyone who designs and implements system level programs or corporate client/server applications, and anyone who maintains and updates existing client/server applications would be good candidates for this course. Participants should be fluent in the ANSI C programming language, have a comprehensive understanding of the programming process, and have exposure to the fundamental concepts of  more...

C Programming - Part 1 ...nyone who designs and implements system-level programs or corporate client/server applications, and anyone who maintains and updates existing client/server applications would be good candidates for this course. Participants should be fluent in the ANSI C programming language, have a comprehensive understanding of the programming process, and have exposure to the fundamental concepts of  more...

C Programming - Part 4 ...nt new or maintain existing systems and applications in a corporate environment. People who learned C in college, but have not used it in a couple of years and need to retrain. Individuals who are skilled in another structured programming language (Pascal, FORTRAN, COBOL, etc.) and now need to learn C, possibly as a prerequisite to C++, and those who are experienced in the general process of  more...

C Programming - Part 3 ...nt new or maintain existing systems and applications in a corporate environment. People who learned C in college, but have not used it in a couple of years and need to retrain. Individuals who are skilled in another structured programming language (Pascal, FORTRAN, COBOL, etc.) and now need to learn C, possibly as a prerequisite to C++, and those who are experienced in the general process of  more...

C Programming - Part 2 ...nt new or maintain existing systems and applications in a corporate environment. People who learned C in college, but have not used it in a couple of years and need to retrain. Individuals who are skilled in another structured programming language (Pascal, FORTRAN, COBOL, etc.) and now need to learn C, possibly as a prerequisite to C++, and those who are experienced in the general process of  more...

C Programming - Part 1 ...nt new or maintain existing systems and applications in a corporate environment. People who learned C in college, but have not used it in a couple of years and need to retrain. Individuals who are skilled in another structured programming language (Pascal, FORTRAN, COBOL, etc.) and now need to learn C, possibly as a prerequisite to C++, and those who are experienced in the general process of  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 5 ...are currently building desktop applications and accessing corporate databases. Participants should have completed the first four courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: ActiveX Document Duration: 1 - 2 Hour(s) Identify the benefits of using ActiveX documents. Create a new ActiveX document project. Compile an ActiveX document.  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 4 ...are currently building desktop applications and accessing corporate databases. Participants should have completed the first three courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: MTS Transaction Services Duration: 2 - 3 Hour(s) Match the ACID properties of a Microsoft Transaction Server (MTS) transaction with their purpose. Identify the  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 3 ...are currently building desktop applications and accessing corporate databases. Participants should have completed the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: SQL Server in Enterprise Solutions Duration: 3 - 4 Hour(s) Identify the features of SQL Server that make it suitable for an Enterprise Solution. Identify the Data  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 2 ...are currently building desktop applications and accessing corporate databases. Participants should have completed the first course in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Microsoft Transaction Server (MTS) Duration: 2 - 3 Hour(s) Identify the features of MTS. Identify the system requirements for installing MTS on a computer. Identify the  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 1 ...are currently building desktop applications and accessing corporate databases. Participants should have completed Designing and Implementing Desktop Applications with Microsoft Visual Basic 6.0 (Courses 72590 - 72594). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Microsoft Enterprise Development Strategy Duration: 2 - 3 Hour(s) Identify the features of  more...

Essentials of Business Law The Legal Environment ... and direct liabilities, and the elements of an effective corporate compliance program. Learn To Demonstrate an understanding of the classifications of law. Demonstrate an understanding of civil procedures. Demonstrate an understanding of the court system. Classify subject matters  more...

Strategic Management Analyzing Strategic Options ... Recognize the approaches to initiate business or corporate-level strategy. Audience Managers and team leaders who are responsible for analyzing strategic business options. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1:  more...

Managing Business Risk Financing Contingency Planning ...is unit, Icon Industries has increased its influence as a corporate powerhouse. Through strategic investments, Icon's business investors have positioned the organization for diversification in the near future. Before this can happen, investors must secure more mergers and acquisitions. However, statistics show that other organizations in Icon's current position have historically made poor  more...

Microsoft FrontPage 2003 Expert User ... Professional Web designers responsible for the design of Corporate, Educational, and Governmental Web presences, and/or intranets who desire to update their skill set to the latest FrontPage release. It is recommended that individuals take the first course in the series or have equivalent knowledge. Deployment: Self-Study Accreditation NASBA credits: 3 CPE CEU credits: 0.30 CEUs  more...

Windows NT Server 4 0 Routing RAS - Part 4 ...ces that are suitable for configuring RRAS in an intranet corporate internetwork. Identify the services that are suitable for configuring RRAS in an intranet branch office. Sequence the steps to configure RRAS over a link to connect an intranet to the Internet. Sequence the steps involved in configuring a Windows NT ISP router connection. Sequence the steps to configure RRAS for a  more...

SAP R 3 and the Euro ...onversion process itself. L earn To: Effects on corporate strategy. Effects on company areas. Purchasing and sales. Business objectives. General and special objectives. Conversion scenarios. C ontent Emphasis Informational A udience This course has been primarily designed for Managers and employees who are responsible for the EURO project and those who  more...

C Programming - Part 4 ...re skills needed to perform runtime exception handling, incorporate standard libraries, and create well-designed class hierarchies. L earn To: Implement the C++ exception-handling mechanism to enable programs to recognize and respond to run-time errors. Instantiate and manipulate C++ collections. Identify classes in the I/O library. Create file and string streams. C ontent  more...

Introduction to Data Warehousing ...loying an enterprise model. Identify the features of the corporate data model. Sequence the steps involved in converting a corporate model to a warehouse model. Identify the benefits of a star schema. Identify the advantages of a snowflake schema. Unit 4: Oracle Warehouse Duration: 1 - 2 Hour(s) Match the types of computer architecture with their features. Match the parallel  more...

Office 2000 - Web Integration ..., manage, and use Office documents within a web-intensive corporate environment. In this course, learners will acquire the skills and knowledge needed to be able to create, publish, edit, share and collaborate on web documents using the core Microsoft Office applications of Word, Excel, PowerPoint, and Access. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Creating Web  more...

International Business Essentials Succeeding as a Global Manager ...tive reengineering. Identify criteria an organization's corporate culture should meet to ensure successful globalization. Identify ways a Human Resources department can facilitate competitive advantage. Simulation Overview: In the simulation at the end of this unit, you are part of a team that will discuss how the company can establish itself in the Asian marketplace over the next two  more...

Advanced Project Leadership Selling Project Mgmt to the Organization ...t management. Identify how the Iron Triangle relates to corporate success. Identify the factors that are important to senior executives. Identify why it is difficult to sell project management to senior executives. Identify effective methods for selling project management to senior executives. Select the appropriate approach to be used with different types of senior executives. Unit  more...

Balanced Scorecard Corporate Strategy ...ing strategy in an organization. This course explores why corporate strategy is important, the process of formalizing your corporate strategy, and aligning the organization to the strategy. Learn To: Identify the difference between strategic planning and operational efficiency. Identify the importance of strategic planning. Identify the core principles of strategic planning.  more...

Balanced Scorecard Series The Balanced Scorecard Series includes the following courses: Balanced Scorecard: Corporate Strategy Balanced Scorecard: Implementing Balanced Scorecard: Measuring Business Objectives To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Balanced Scorecard Implementing ...rtance of using a balanced scorecard as a tool to measure corporate performance relative to your company's strategies. You will also identify the four perspectives of a balanced scorecard, understand how to apply the steps to build a balanced scorecard for your organization, and learn how to construct a strategy map to support your balanced scorecard. Learn To: Identify strategic  more...

Advanced Project Leadership Series The Advanced Project Leadership Series includes the following courses: Advanced Project Leadership: Organization, Strategy & Business Needs Advanced Project Leadership: Navigating Corporate Structures Advanced Project Leadership: Bringing Home the Value Advanced Project Leadership: Selling Project Mgmt. To the Organization To review individual course descriptions, please return to the  more...

Balanced Scorecard Measuring Business Objectives ...irectors, and managers who are seeking to formalize their corporate strategy and looking to implement the balanced scorecard within their organization to achieve strategic business objectives. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs HRCI credits: 3 Hours Language Options: US English Total Learning Time: 2 hours  more...

Advanced Project Leadership Navigating Corporate Structures ...Corporate Structures teaches the project managers how to understand the corporate environment, in particular as it relates to high-profile projects. First, you will learn how to identify different types of stakeholders, and how they may influence the project. You will learn how to deal with stakeholders ?Hidden Agendas?. You will also learn about project sponsors, and how their position in an  more...

Business Travel Safety Series The Business Travel Safety Series includes the following courses: Business Travel Safety: Domestic Travel Business Travel Safety: International Travel Business Travel Safety: Forming a Corporate Travel Safety Program Business Travel Safety: Safety Measures for Travelers To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

mySAP com - Overview The Computer Based Training course (CBT) mySAP.com Overview aims to provide all employees of your company an introduction to SAP's answer to e-business, and the possibilities that mySAP.com offers. Trainees will be shown why mySAP.com was developed and the key components it contains. Furthermore, it shows how application hosting can be controlled throughout the system's entire life cycle,  more...

SAP Strategic Enterprise Management SEM ...System. o SEM Business Planning and Simulation. o SEM Corporate Performance Monitor. Audience The audience for this course includes students who need to learn how to use SAP Strategic Enterprise Management, members of project teams (organizational and conceptual phases). There are no prerequisites for participating in the course. Deployment Options Internet / Intranet, Download,  more...

Windows XP Install Admin Curriculum ...lementation and support of Windows XP Professional within corporate environments is crucial for organisations that plan to move to the Windows XP Professional operating system. The curriculum consists of five Skill Builder courses. Courses 72510 MS Win XP Installation and Administration Part 1: Installation and Configuration, 72511 MS Win XP Installation and Administration Part 2: Networks and  more...

Windows XP Install Admin Curriculum ...lementation and support of Windows XP Professional within corporate environments is crucial for organisations that plan to move to the Windows XP Professional operating system. The curriculum consists of five Skill Builder courses. Courses 72510 MS Win XP Installation and Administration Part 1: Installation and Configuration, 72511 MS Win XP Installation and Administration Part 2: Networks and  more...

MS Win XP Install Admin Part 3 TCP IP NOS Environments ...ent types of connections and environments for access to a corporate network. Learn To: o Manually assign a static Internet Protocol (IP) address for a network device in Windows XP Professional. o Identify the different methods of assigning an alternate dynamic Internet Protocol (IP) address to a network device. o Automate Internet Protocol (IP) address assignment in Windows XP  more...

MS Win XP Install Admin Part 3 TCP IP NOS Environments ...ent types of connections and environments for access to a corporate network. Learn To: o Manually assign a static Internet Protocol (IP) address for a network device in Windows XP Professional. o Identify the different methods of assigning an alternate dynamic Internet Protocol (IP) address to a network device. o Automate Internet Protocol (IP) address assignment in Windows XP  more...

Business Travel Safety Forming a Corporate Travel Safety Program ...Corporate Travel Safety Program," you will learn how to facilitate safe and efficient travel for employees. You will learn best practices for developing a corporate travel safety program, how to choose the best travel agency for your organization, and why it is important to prepare for emergencies before traveling. Learn To Develop a travel safety program.  more...

Organizational Skills Time Management ... In this simulation, you are meeting with the Corporate Sales Manager to create a proposal so your organization can obtain a contract with another company. You need to coordinate your schedules in order to complete the proposal on time. Unit 4: Managing a Team's Time (0.5 - 1 hour) Manage a team's time. Recognize the importance of  more...

Database Technologies Relational Database Fundamentals ...ases and associated enabling technologies play in today's corporate environments. Students should leave this course with a solid foundation in the 'what' and 'why' of relational databases, plus an introduction to the 'how' of data modeling and design. Learn To: o Identify database concepts, database models, and logical modeling. o Identify entities, relationships, and the physical design  more...

Database Technologies Introduction to SQL The second in a two-part series, this course will teach students the fundamental skills and knowledge needed to acquire a foundation-level understanding of SQL. Building on the basic relational database skills and knowledge acquired in the first course, this course teaches students the essential SQL statements, and associated variations, needed to perform fundamental data access and manipulation  more...

Business Accounting Accounting for Liabilities Business Accounting: Accounting for Liabilities offers the student an overview of the types of liabilities a company may accrue when conducting business activities, how to manage those liabilities, and how to calculate the time value of money. The program details types of current and long-term liabilities and how they are accounted for on financial statements, as well as how to calculate the  more...

Emotional Intelligence Emotional Intelligence for Executives ... staff is located in Boston. For this reason, Mr. Cahill, corporate executives of Icon, and the Board of Directors have decided to sell the product group. In this meeting, you need to use the LISTEN process while reacting to this news. Unit 2: Leading with Emotional Intelligence (0.5 - 1 hour) Identify guidelines for delegating responsibility.  more...

Sexual Harassment Resolving Sexual Harassment Claims ... Identify the conditions that constitute a corporate awareness of sexual harassment and require an investigation. Identify the types of support investigators need from management. Identify areas in which management should provide investigators with training. Simulation Overview: In this  more...

Workplace Aggression Recognizing Aggressive Behavior ...rces of workplace aggression. List corporate sources that can lead to workplace aggression. Name the six managerial sources of workplace aggression. Explain the relationship between aggression experienced at home and at the workplace. Simulation Overview: In this simulation, you  more...

Business Problem Solving Problem Solving Fundamentals In Business Problem Solving: Problem Solving Fundamentals, you will learn about the need for problem solving, the ineffective responses to problems, and the elements of an effective solution. The program also provides a description of the skills that effective problem solvers possess. Additionally, the program provides you with definitions and strategies for overcoming barriers to solving  more...

ISO 9001 2000 Overview of Standards ...ganization's ISO 9001 procedures. Audience Members of Corporate Management, Management Representatives, Directors of Quality Assurance, and Production Managers interested in the implementation of the ISO 9001: 2000 standard. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning  more...

Business Ethics Organizational Ethics ...ethical audit. You will also learn the four categories of corporate social responsibility and steps you can follow when social responsibilities clash. Learn To Demonstrate the principles for highly effective firms. Identify the steps in creating a corporate code of ethics. Identify ways to ensure  more...

ISO 9001 2000 The Auditing Process ... for managing corrective actions. Audience Members of Corporate Management, Management Representatives, Directors of Quality Assurance, and Production Managers interested in the implementation of the ISO 9001: 2000 standard. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning  more...

Team Leadership Developing A High Peformance Team ...gives the student an overview of the uses of teams in the corporate world and explains the creation and leadership of effective teams. The program covers how to choose the right type of team, steps for developing a team communication process, the team leader's responsibilities, and guidelines to help the team leader maintain a high-performance team. Learn To  more...

Team Participation Team Communication ...iscommunication dealt with a discounted finance charge on corporate loans over $250,000. Subsequently, the confusion resulted in negative publicity for the company. Unit 3: Nonverbal Communication (0.5 - 1 hour) State the types of information gained about a speaker through nonverbal cues. List the five types of nonverbal communication.  more...

Virtual Teams The Fundamentals ...elopment, to discuss virtual teams and their place in the corporate environment. Through your questions, you will discover how virtual teams are more complex than traditional teams, what the main types of virtual teams are, and what benefits can be gained from serving on a virtual team. Unit 2: Working in an Alternative Office (0.5 - 1 hour) Define 'telework'.  more...

SharePoint Portal Server 2001 Part 1 Installing ...ration product that delivers the ability to easily create corporate Web portals with document management, enterprise content indexing, and team collaboration features. Learn To: o Identify the characteristics of the SharePoint Portal Server architecture. o Identify SharePoint Portal Server solutions for managing documents. o Identify the search capabilities of SharePoint Portal Server  more...

SharePoint Portal Server 2001 Part 2 Configuring ...ration product that delivers the ability to easily create corporate Web portals with document management, enterprise content indexing, and team collaboration features. Learn To: o Identify guidelines for determining user needs in SharePoint Portal Server. o Identify plans to make when designing a workspace. o Create a document category in the workspace. o Identify features of document  more...

SharePoint Portal Server 2001 Part 3 Administering ...ration product that delivers the ability to easily create corporate Web portals with document management, enterprise content indexing, and team collaboration features. Learn To: o Identify the search options available in SharePoint Portal Server. o Identify advanced search options available in the dashboard. o Identify the benefits of category browsing for the reader. o Identify the  more...

Network Certification Curriculum ...ties of Windows 2000 and Windows NT servers. o Identify corporate standards that apply to elements of a network configuration. o Identify benefits of documenting network changes. o Identify factors to be considered when implementing software changes. o Identify guidelines for troubleshooting network problems. o Select factors to be considered when identifying a network problem.  more...

Network Part 3 Network Implementation ...ties of Windows 2000 and Windows NT servers. o Identify corporate standards that apply to elements of a network configuration. o Identify benefits of documenting network changes. o Identify factors to be considered when implementing software changes. o Identify guidelines for troubleshooting network problems. o Select factors to be considered when identifying a network problem. o  more...

Telephone Skills Handling Difficult Calls ...nd this is also taught. Learn To Portray a good corporate image. Implement customer care. Manage and deal with difficult calls. Increase call time efficiency. Audience All front-line managers, supervisors, salespeople, and front-line administrative staff. Anyone who uses the phone professionally. Deployment Options e-Learning Accreditation NASBA credits: 3  more...

Frontline Leadership Knowledge in the Workplace ...ales meeting that is being held to educate the Division's corporate sales teams on Icon's latest corporate software packages. The goal of the meeting is to give the sales teams enough information about the packages so they can efficiently promote the software systems to their clients. Unit 2: Encouraging Knowledge Exchange (0.5 - 1 hour) Identify ways for encouraging  more...

Frontline Leadership Positively Influencing Workplace Culture ... this unit, you will meet with Jessica Stone, Director of Corporate Sales, and Roger McAlister, Product Marketing Manager, for Preventia Security Systems. Preventia is a subsidiary of Icon's Consumer Products and Services division in Chicago, which provides high-end intrusion detection, access management, and emergency response systems for corporate facilities. Its creed of ''Prevention,  more...

ISO 9001 2000 Implementing Standards ...ntify requirements of Clause 8.1. Audience Members of Corporate Management, Management Representatives, Directors of Quality Assurance, and Production Managers interested in the implementation of the ISO 9001: 2000 standard. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning  more...

Web Site Security Internet Intranet Management Policies ... Anyone who designs, creates, maintains, and secures a corporate Web site. Webmasters and Web Administrators would be typical audiences for this course. Participants should have knowledge equivalent to the following courses: Networking Foundation series (courses 12754 and 12755); HTML 4.0 (courses 12822 and 12823); Java (courses 12975-77); CGI (course 12776); and TCP/IP (courses 12771-73).  more...

Web Site Security Messaging Servers Viruses ... Anyone who designs, creates, maintains, and secures a corporate Web site. Webmasters and Web Administrators would be typical audiences for this course. Participants should have knowledge equivalent to the following courses: Networking Foundation series (courses 12754 and 12755); HTML 4.0 (courses 12822 and 12823); Java (courses 12975-77); CGI (course 12776); and TCP/IP (courses 12771-73).  more...

Business Code of Conduct Ethical Responsibility ...ernal constituencies of a company. identify features of a corporate code of conduct. identify issues that a corporate code of conduct addresses. identify guidelines for implementing a corporate code of conduct effectively. Learn To: Identify effects of ethical behavior on the internal constituencies of a company. Identify effects of ethical behavior on the external constituencies of  more...