Online Corporate eLearning

CAMPUS TO CORPORATE CAMPUS TO CORPORATE  more...

Business Execution in Action ...to an organization if they exist only in the heads of its corporate executives, but are never acted upon. This course will assist you in the process of "executing business execution" in your organization. All organizations share three common key processes: the people process, the strategy process, and the operations process. One lesson will explore ways to employ the principles of business  more...

Strategic Management HRCI PHR Strategic Management (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including strategic management. The HRCI certification examinations are widely recognized as the industry standard for evaluating HR  more...

Accessing Exchange Server 2007 Remotely Accessing Exchange Server 2007 Remotely Microsoft Microsoft Certified Technology Specialist Exchange Server 2007, Configuration (Exam 70-236) Email is now one of the most critical business applications that people use on a daily basis. Because of this, it necessary for many people to access their email whether they are at the office, home or traveling abroad. Traditionally, people could only  more...

Implementing Microsoft Office SharePoint Server 2007 Implementing Microsoft Office SharePoint Server 2007 Microsoft To recognize how to plan, design, and deploy SharePoint 2007 in a corporate environment, and configure and manage sites, users, and groups  more...

Creating and Designing a Project ...corporate world, the project is a fundamental building block. Each project in which a company engages is unique, and fulfills an individual or corporate goal. And each project comprises a series of related tasks that culminate in a project deliverable. Microsoft Office Project 2007 is a comprehensive tool for project managers responsible for the overall design of projects, enabling them to  more...

Using Emotional Intelligence on the Job ...motional intelligence to work is an emerging trend in the corporate world. Developing the best talents in executives, managers, and employees throughout the organization has become vital to workplace success. Intellectual knowledge is no longer enough; you must also have the interpersonal competence that comes with emotional intelligence. In this course, you'll learn the value of emotions and  more...

Code of Conduct Awareness ...ourse teaches participants the concepts and benefits of a corporate code of conduct, and offers practical advice on how to apply the code to ethical dilemmas in a business environment. This course was developed with subject matter support provided by the Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials  more...

Workplace Ethics ...corporate scandals in recent years have highlighted the need for the development of corporate and legal standards for ethical conduct in business. The perceived lack of integrity in the business world, and the lack of concern for the consumer at that time, heightened demands for businesses to develop a stronger focus on ethics in business. This course considers the concept of ethics and its  more...

Integrity in the Workplace ...de to report it. This course discusses various aspects of corporate ethics, including fraud and abuse associated with financial, safety, health, environmental, and other workplace issues, and the regulatory agencies, laws, and regulations that govern them. The course also discusses how both employers and employees can improve integrity and promote an ethical workplace culture. For employees, it  more...

Sarbanes-Oxley What You Need to Know ...What You Need to Know Sparked by a wave of dramatic corporate and accounting scandals, the Sarbanes-Oxley Act was signed into law on July 30, 2002. The law is intended to protect investors by improving the accuracy and reliability of corporate disclosures required by law, and to enforce compliance by making both corporations and individuals accountable for their actions via  more...

Ethical Decision Making Simulation ...framework and weighing decisions against ethical filters, corporate officers, managers, and employees can remain confident that their choices comply with all applicable laws and regulations and adhere to the highest professional standards within their industry. The Ethical Decision Making Simulation is designed to help employees understand and apply the fundamentals of making ethical decisions.  more...

Workplace Diversity Awareness Simulation ...ress the issues of diversity and inclusiveness within its corporate culture. With the company fast approaching a crucial juncture in its growth and expansion, the CEO has instructed you to begin introducing the concept of inclusiveness through a diversity initiative. This simulation contains links to the following course: lchr_01_a03_lc_enus. The types of responses this simulation presents are  more...

Writing a Business Case ...written, and presented, especially when you consider that corporate investments are being subjected to increased scrutiny. Writing a good business case will help you justify resource allocation to key decision makers and secure funding for your project. Otherwise, you may be eaten alive by the competition In this course, you will learn how to plan, write, and present a business case to  more...

Leading a Customer-focused Team ...at fulfills customers' expectations while still achieving corporate goals. The first lesson explains how to work together to set the parameters for what has to be accomplished by creating a Statement of Purpose and effective team goals. Once these have been established, your role as leader becomes that of enabler and the rest of the course is devoted to demonstrating how you can manage and  more...

Green Business Implementing Sustainability Strategies ...actices, you need to make sure those practices align with corporate strategy, and you need to establish some performance metrics to establish baselines and measure progress. Knowing the type of metrics you'll be collecting can help you plan the methods you'll use to report on your sustainability initiatives. These two considerations are as important as the physical implementation of the plan  more...

Risk Basics Risk Basics In today's management revolution, risk is an inherent factor. Your success depends upon an ability to understand and operate in a mine field where opportunities abound, but disaster could strike at any moment. Avoiding disaster is no longer left to luck, but is carefully controlled through risk management. The information presented in this course on risk and hedging techniques  more...

Approaches to Risk Management ...ks, deciding what to eat, hiring an assistant, or merging corporate divisions, you're making decisions based on evaluating risks and benefits. When you need to make a difficult business decision, knowing the numbers can provide a clearer picture of your upside and downside. As an executive in today's explosive business world, your ability to take the right risk can mean the difference between  more...

Communicating in Sales Teams ...through effective communication. This fact is true at the corporate level, at the sales level, and indeed at every level of the company. At a time when rapid change is now the norm, employees need information so that they can make the best decisions quickly.In this course, you'll learn the sales manager's role in fostering communication skills within the sales team environment. You'll learn  more...

Program Life Cycle and Benefits Management ...ogram management help organizations effectively implement corporate strategies. To achieve the planned benefits and outcomes of your program, you need to manage its benefits across its life cycle. This life cycle will vary, depending on the type of program. However, if you understand the general phases in the program life cycle, you can adapt the life cycle model and program benefits to satisfy  more...

From Executive-level Sale to Strategic Partnership From Executive-level Sale to Strategic Partnership Selling at an executive level doesn't stop when the contract is signed. To develop the business and prevent attack from the competition, major accounts need nurturing. This course illustrates how knowledge of various corporate cultures will give you a customer compatible approach that safeguards and maximizes your account revenue.  more...

Attorney Client Privilege ...and their clients and ensures their confidentiality. Many corporate businesspeople are not sure of their rights under the attorney-client privilege, and as such risk destroying the privilege and losing their rights. This course defines attorney-client responsibilities and examines how the privilege encourages open and honest communication between attorneys and their clients. This course offers  more...

Business Execution Simulation Business Execution: Simulation You were recently hired by V&A Beverages (a bottler and distributor of spring water and carbonated soft drinks) to serve as head of distribution for East Coast operations. Having come from a company steeped in business-execution strategies, you soon discover that V&A's corporate culture is mired in bureaucracy and suffering from a severe lack of planning and  more...

Quality Systems Models and Theories ...developed and properly implemented must be aligned to the corporate mission and vision statements and the strategic plan in order to be effective. As an organization evolves, its quality plan must be monitored and revised in order to reflect these changes. This course explores the quality mission, plan, and methodologies and discusses the importance of effective monitoring,  more...

Training and Development ...ed resource of any organization is its people. In today's corporate landscape of technological advancement, employees must be trained to align with the strategic direction of the business. Managers of quality should know that improvements in workplace productivity contribute positively to the overall well-being of the organization. This course explores the importance of investing in  more...

Fundamentals of Purchasing Vendor Management Fundamentals of Purchasing & Vendor Management Purchasing and vendor management are important organizational functions. An organization's purchases account for a large share of its total costs. The changing nature of today's business environment and the move toward decentralization have extended the purchasing function to departmental levels so that it also includes non-purchasing  more...

CISSP Domain Legal Regulations Investigations Compliance ...er to the enterprise environment. Government agencies and corporate groups have come together to create rules and laws that deal with computer crimes and how perpetrators should be dealt with. This course brings together different aspects of computer crime, such as types of crime, laws to deal with crimes, and the ethics that must be used when investigating crime. This course guides you through  more...

Marketing Essentials Marketing and Ethics ...cs What role does ethics play in marketing? What is corporate responsibility and how is it linked to marketing? In order to develop strong and lasting customer relationships, organizations must ensure their marketing practices are fair, honest, and accurate about their product and service offerings. While marketing is a key business function, it also has an important societal component  more...

Marketing Essentials Introduction to Marketing ... marketing as a key business process, its link to overall corporate strategy and how online and social media marketing is changing the face of marketing by bringing companies and customers closer together than ever before through new technologies. The importance of marketing planning is also discussed including careful consideration of key concepts such as segmentation, targeting and  more...

CompTIA Security 2008 Public Key Infrastructure Access Security ...oth within a network and on the Internet, is paramount to corporate security. Modern network environments use key encryption technologies in order to provide security and availability to both employees and customers. This course explores the use of certificate servers and certificates to provide a secure environment both within a network and when dealing with web servers and internet  more...

Wireless Attacks Countermeasures ...ireless networking is becoming more and more prevalent in corporate networks. The methods used to set up and secure these networks are often tested by hackers to see if they can penetrate and gain information from them. This course examines wireless systems and 802.11x WLAN operational modes. This course discusses WEP and other wireless security protocols, along with WLAN threats, wireless  more...

Denial of Service Session Hacking ...ods used by hackers to disrupt service to networks and to corporate environments. Session hijacking is used by hackers as a method to take over sessions after a user has successfully authenticated with a server. This course examines how DoS and DDoS attacks, along with Bots and Botnets, disrupt corporate environments. And it examines session hijacking and the methods that are used to both  more...

Social Engineering Sniffing ... the most used methods to gain information and thus allow corporate networks to be hacked. Sniffing of corporate networks is also a method that hackers use to gain access to corporate resources. This course examines different types of social engineering and identity theft, along with sniffing techniques such as flooding and spoofing, the tools used both to perform and prevent them, and  more...

Client Access in Exchange Server 2010 Client Access in Exchange Server 2010 Microsoft Microsoft Certified Technology Specialist Exchange Server 2010, Configuration (Exam 70-662) As e-mail is now one of the most common forms of business communication, it is necessary for many people to access their e-mail whether they are at the office, home or traveling abroad. Traditionally, people could only access e-mail remotely through a  more...

VMware Datacenter Overview ...ingle machine, and now can be created to represent entire corporate infrastructures, allowing for a much smaller hardware footprint, and thus saving companies a great deal of money. This course examines virtual infrastructures, and the evolution of the vSphere 4 environment and the products that are found in that environment. vSphere is made up of many individual products which, when combined  more...

Network Access in MS Win Server 2008 ...der the needs of external users and clients to access the corporate domain, resources, and services. This course outlines the key technologies to consider when designing the external network access strategy. Included is a look at the remote access abilities provided by Windows Server 2008's Network Policy and Access Services role, which consist of the Routing and Remote Access, Network Policy  more...

Improvements to Role Services in Windows Server 2008 R2 Improvements to Role Services in Windows Server 2008 R2 Microsoft Microsoft Certified Technology Specialist Windows Server 2008, Active Directory Configuration (Exam 70-640) Windows Server 2008 introduced the compartmentalization of server functions into server roles and role services and presented Server Manager as a convenient, central location for installation and administration of those  more...

The Capital Markets Industry Overview Version 1 ...other challenges. By consolidating and reorganizing their corporate structures, improving existing risk management processes, deploying new technologies, and by expanding their operations in developing markets, industry players are adopting unique strategies to succeed in the aftermath of the financial crisis. This course is designed to help learners understand key concepts, terminology,  more...

Brand Management for Social Media Wireless Technologies ...nd brand staying power. Consumers are now key drivers for corporate brand strategy. Brand managers need to understand how to harness the power of these technologies and how consumers interact with these technologies. And they must appreciate how they can use social media and wireless technologies to their strategic advantage. This course provides instruction on the benefits and potential risks  more...

Global Brand Management Global Brand Management Extending a brand globally is an intricate process that requires thorough research and preparation, organizational commitment, and a strong understanding of the risks and rewards associated with taking a brand global. This course outlines how to best approach global brand development by outlining how to carry out essential international market research and internal  more...

Balancing Your Responsibilities Simulation ...ably at all times. Recently a member of your team, Senior Corporate Marketing Manager Geoffrey Dent, left the company. Your boss, Gwen Phillips, has not hired a replacement. Instead, she's asked you to assume many of Geoff's former responsibilities. As a result, your workload is very heavy and you're finding your job increasingly stressful. Your personal life is also stressful due to an elder  more...

Opportunity Development Simulation ...ess-to-business level, focusing on three market segments: corporate, government, and retail channels. Koshi, in business for just over three years, has not made a concerted effort to identify and standardize the best practices for selling their products most effectively in the market they serve. The result is that management cannot reliably forecast future sales results, and individual sales  more...

Campus to Corporate Meeting New Expectations ...Corporate: Meeting New Expectations Campus life is now behind you, and you are taking the first steps along your career path. The better you can adjust to the new expectations, the smoother and easier these steps will be. This course gives you an understanding of corporate culture so you'll have a better grasp of the new expectations. It also outlines how to manage your time and  more...

Campus to Corporate Developing a Professional Image ...Corporate: Developing a Professional Image Projecting a professional image is vital to career success. Knowing how to dress is part of it, but there's much more. It's about demonstrating your best qualities through the attitude you bring to your work. And it's about respecting yourself, your job, your organization, and your coworkers. This course explains how you can show professionalism  more...

Terminal Services Resource Access in Windows 2008 ... terminal server, by using the Internet or from their own corporate network. New Terminal Server role services allow for greater security, flexibility, and productivity. New features such as Terminal Services RemoteApp and Terminal Services Web Access provide users with the ability to access RemoteApp programs and Remote Desktop connections from a Web browser. This course covers Terminal  more...

Configure Terminal Services in Windows 2008 ...rograms that are installed on a terminal server either by corporate network or via the Internet. Terminal Services enables applications to be installed and deployed from a central location, allowing for easier application upgrades and maintenance. New Terminal Services licensing requirements, along with the use of Terminal Services profiles, ensures successful client connections and consistent  more...

Cicso IINS 1 0 Mitigating Layer 2 Attacks ...attackers who are intent on illegally gaining access to a corporate network. With access to a switch, an attacker can set up rogue access points and protocol analyzers, and launch all types of attacks from within the network. Attackers can even spoof the MAC and IP addresses of critical servers to do a great deal of damage. This course examines various Layer 2 attacks and strategies to mitigate  more...

Oracle Database 11g Firewalls Oracle Connection Manager and SQL Plus Security ...e for accommodating Internet requests requiring access to corporate intranets. Instead, trade-offs must be made between two competing goals: security of the intranet against an Internet attack and ease of access to services by both Internet and intranet clients. This course describes how firewalls are used to restrict network access and the guidelines for positioning servers within firewalls.  more...

SAPBusinessObjects Dashboards and Analytics ... that provides the information they need at a glance. The corporate dashboard report does just that. It contains a series of dials in a corporate cockpit that reflect the key performance metrics from each department. Dashboarding involves the presentation of key business data in a very concise visual manner. SAP's BusinessObjects offers dynamic, customizable data visualization tools that allow  more...

Insider Trading ...that govern the trading of stocks and other securities by corporate insiders and describe the role the Securities and Exchange Commission plays in enforcement. It will also discuss the civil and criminal penalties for insider trading and the procedures for reporting illegal behavior. This course was developed with subject matter support provided by the Labor, Employment, and Employee Benefits  more...

Basic Business Math Using Whole Numbers Decimals Basic Business Math: Using Whole Numbers & Decimals An understanding of basic mathematical principles is important for any businessperson. Math skills enable you to figure out resource requirements, estimate costs, work out average time spent on different activities, and calculate commission earnings. The ability to analyze and comprehend numbers is a vital skill for personal, as well as  more...

Five Quick Steps to Telecommuting ...ience. This ebook-based course is designed primarily for corporate employees who would like the flexibility of telecommuting--working at home or other remote location--for several days each week. In five information-packed chapters, this self-paced ebook course helps you plan your telework experience, set up your home office, educate your boss, and negotiate a telecommuting agreement.  more...

Take Control of IIS This course describes how to install and configure Microsoft 2000 Web and FTP services. Do you need to set up a Web server for your home, small office, or corporation? This course shows, using a real-time, full-screen display, everything you need to do set up Web and FTP servers with the Microsoft 2000 or NT operating systems. All the procedures you need are shown just as you would perform them  more...

Certificate in Technical Writing ...n technical writing or move in a new direction within the corporate workplace. The Certificate in Technical Writing (Basic Level) is Instructor-Led, meaning you learn from highly qualified industry and tech writing university faculty. The Certificate in Technical Writing (Basic Level) is specifically developed for those seeking some of the following: A valid Certificate for work they engage in  more...

Certificate in Technical Writing for Current Technical Writers ...n technical writing or move in a new direction within the corporate workplace. The Certificate in Technical Writing program is Instructor-Led, meaning you learn from highly qualified industry and tech writing university faculty. The Certificate for Current Technical Writers is specifically developed for those seeking some of the following: A valid Certificate for work they engage in the  more...

Accounting In An Hour ...ulting and due diligence advisory work for individual and corporate clients and also pursues real estate and small business purchase opportunities. In An Hour, LLC is a international provider of online accounting courses. The course that awaits you is the result of years of development and thoughtful feedback. I can?t begin to tell you how proud I am of this short program and the impact it?s  more...

Adobe PhotoShop CS ...soft Office, and Front Page 2002. His career has included corporate training in a variety of computer skills and applications; computer lab training; database projects; Web site design, development and management; television production; work as a graphic designer, trainer and consultant for television networks, including CBS, NBC, TBS, TV New Zealand, and ESPN, as well as many other local  more...

Adobe PhotoShop CS to CS2 Upgrade ...soft Office, and Front Page 2002. His career has included corporate training in a variety of computer skills and applications; computer lab training; database projects; Web site design, development and management; television production; work as a graphic designer, trainer and consultant for television networks, including CBS, NBC, TBS, TV New Zealand, and ESPN, as well as many other local  more...

Advanced Certificate in Technical Writing ... as little as 3 months.Deferred Credit Card Payment Plan; Corporate PO Accepted; Financing Available Advanced Certificate in Technical Writing The Advanced Certificate in Technical Writing is born out of the concept that when given choices, adult learners can best choose for themselves a course of study that is applicable to their needs in the workplace. This program offering allows students  more...

Build a Powerful Branding Strategy--Instructor-Led ...you`re marketing a small neighborhood business or a major corporate enterprise. The manner in which you manage your brand will have a direct impact on your revenues. For consumer market companies, brands that are properly managed typically account for 50 to 80 percent of a business`s revenues. For industrial markets companies, brands that are responsibly managed usually account for 10 to 30  more...

Build a Powerful Branding Strategy--Self-Directed ...you`re marketing a small neighborhood business or a major corporate enterprise. The manner in which you manage your brand will have a direct impact on your revenues. For consumer market companies, brands that are properly managed typically account for 50 to 80 percent of a business`s revenues. For industrial markets companies, brands that are responsibly managed usually account for 10 to 30  more...

Business Ethics Conduct Policy Statements It is widely agreed that every company needs to have a policy statement on legal and ethical conduct. The Organizational Sentencing Guidelines require that a company "must have taken steps to communicate effectively its standards and procedures to all employees and other agents, e.g., by requiring participation in training Courses or by disseminating publications that explain in a practical manner  more...

Customer Astonishment: The Commitment to World-Class Customer Care ...d Motor Company in Dearborn, Michigan. He later served as Corporate Quality Services Manager for Digital Equipment Corporation in Maynard, Massachusetts. As a division vice president of Wicat Systems of Orem, Utah, he helped to pioneer Computer-Based Training methodologies. He has also served as a manufacturer?s sales representative and as a continuing education instructor at Babson College in  more...

Customer Service Plus ... Lee Miller is a consultant, speaker, executive coach and corporate trainer. A graduate of Harvard Law School, he is the Managing Director of NegotiationPlus.com where he advises Boards of Directors, corporations and Senior Executives on negotiating. He is an Adjunct Professor of Management at Seton Hall University, where he teaches MBA courses in Negotiating, Managerial Decision Making and  more...

Legal Transcription Training ...mployable in the U.S., working in law firms, corporations,corporate legal departments, financial institutions, insurance companies, real estate and title agencies, state and federal governmental agencies, courts, public defenders` and prosecutors` offices, public utility companies, and community legal service programs. Earnings for this specialized skill is between $15 and $25 per hour.  more...

Performance Management & Appraisals Training & Certification Program Learn the basics of Performance Management and earn a "Fundmentals of Performance Management" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Our Performance Management Training & Certification Program provides details for establishing and maintaining an effective performance  more...

Principles of Home Inspection: 100 Hour Professional Development Certificate Principles of Home Inspection is a 100 hour professional development industry-based certificate program. This comprehensive course of study is cost affordable and reviews all major home systems and provides in-depth coverage of system and component problems, their practical implications, and inspection strategies for finding them. A comprehensive final exam is provided, to help students prepare  more...

QuickBooks Pro 2005 ...e and hardware for over 10 years. He has been an official corporate presenter for Novell, HP, IBM, Compaq, and Lucent Technologies. He is formally certified on several networking and business applications. Matt has trained thousands of end user customers, channel partners, and corporate teams on dozens of products from Intuit, Microsoft, Corel, Novell, HP, Compaq, IBM, SCO and others. Matt  more...

QuickBooks Pro 2006 ...e and hardware for over 10 years. He has been an official corporate presenter for Novell, HP, IBM, Compaq, and Lucent Technologies. He is formally certified on several networking and business applications. Matt has trained thousands of end user customers, channel partners, and corporate teams on dozens of products from Intuit, Microsoft, Corel, Novell, HP, Compaq, IBM, SCO and others. Matt  more...

Record Management & Retention Policy Use ...corporate records are one of its most important and valuable assets. Almost every employee is responsible for creating or maintaining corporate records of some kind, whether in the form of paper, computer data, microfilm, electronic mail or voice-mail. Letters, memoranda and contracts are obviously corporate records, as are things such as a desk calendar, an appointment book or an expense  more...

SalesPlus ... Lee Miller is a consultant, speaker, executive coach and corporate trainer. A graduate of Harvard Law School, he is the Managing Director of NegotiationPlus.com where he advises Boards of Directors, corporations and Senior Executives on negotiating. He is an Adjunct Professor of Management at Seton Hall University, where he teaches MBA courses in Negotiating, Managerial Decision Making and  more...

Teams That Work ...g the initial team charter to making teamwork part of the corporate culture is a point of focus. Topics range from developing leadership and effective communication skills to dealing with team conflict, making decisions, and recognizing performance. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Teams That Work  more...

Technical Communication Industry Certificate - Mastery Level ... the pass/fail option. Deferred Credit Card Payment Plan; Corporate PO Accepted; Financing Available Welcome to the Technical Communication Industry Certificate - Mastery Level This is our most comprehensive program offering with exercises, activities, assignments, quizzes and deliverables that are geared exclusively towards technical communications. This course provides resources and  more...

The Art of Active Listening ... Lee Miller is a consultant, speaker, executive coach and corporate trainer. A graduate of Harvard Law School, he is the Managing Director of NegotiationPlus.com where he advises Boards of Directors, corporations and Senior Executives on negotiating. He is an Adjunct Professor of Management at Seton Hall University, where he teaches MBA courses in Negotiating, Managerial Decision Making and  more...

Learn Grammar the Easy Way (Part 1) ...ew product or procedure and that letter was passed up the corporate chain. Perhaps, you wrote a letter to the local chief of police complaining about the traffic on your street. Yes, your words are your ?calling card? in a lot of situations. As such, it is important that they present you in the best light possible. Having a better understanding of grammar and how its pieces fit together can  more...

How to Adopt Green Practices in Business and Gain a Competitive Advantage ... sustainability program that will ultimately enhance your corporate presence in the marketplace. Case studies of companies that have benefited from their commitment to "go green" prove that this effort will enhance your corporate presence in the market and position your company to gain a competitive advantage. After completing the course, you will also be fully equipped to create and market  more...

Certificate in Professional Technical Communication ...tion for more details. Deferred Credit Card Payment Plan; Corporate PO Accepted; Financing Available Certificate in Professional Technical Communication The Certificate in Professional Technical Communication is designed to help new and existing writers work within a range of styles specific to the field of technical writing. This program focuses on writing styles and competencies that are  more...

Surpassing the Competition ...petitors' capabilities? Competition plays a major role in corporate success. Failure to take into account your competition's strengths, weaknesses, capabilities, and strategies can leave your company vulnerable to unexpected competitive moves. This course presents you with the tools and methods for identifying competitors; collecting competitor information; creating a competitor SWOT matrix by  more...

Introduction to Advanced Finance Don't be intimidated by corporate finance and choosing appropriate investment projects. If you are a corporate manager faced with choosing between different investment projects, this course will be helpful. You will review Time Value of Money concepts, and learn how to choose corporate projects using accounting models and cash flow models.  more...

Investment Project Analysis and Selection Don't be intimidated by corporate finance and choosing appropriate investment projects. If you are a corporate manager faced with choosing between different investment projects, this course will be helpful. You will learn how to choose corporate projects based on the different project analysis models and advanced analysis tools.  more...

Corporate Restructuring Corporate restructuring is frightening, but it doesn't have to scare you to death This course will show you how to initiate successful mergers or resist hostile takeovers. As well, it will improve your chances of surviving financial distress. Whatever your restructuring situation, you will be prepared to handle it by taking this course  more...

Financial Risk Management Do you like to take risks or do you prefer to avoid them? Do you only take a risk if you know you will be compensated for it in the end? Everyone is exposed to risk at some time--it is unavoidable. Having the proper tools to deal with risk can save you money and help you avoid financial hardship. This course familiarizes you with the strategies and products used to manage corporate risk. You will  more...

Team Conflict The Seeds of Dissent ...corporate life. Think about all the team buzzwords. There are cross-functional teams, self-directed teams, union teams, functional teams, total quality teams, and project teams--not to mention the concept of "The Dream Team." If there's anything that's predictable about these high-powered teams, it's the inevitability of conflict. Many teams fail to recognize that there's power in conflict.  more...

Understanding Technical Professionals As a manager, have you felt that technical professionals are sometimes difficult to understand? Do you find that the usual management models are not as effective as they could be? This course explains the ways in which these employees differ from other workers and how you can apply more appropriate and effective management techniques. You will also learn how business has responded with new  more...

Building Brand Equity ...corporate merger or buy-out occurs, you are sure to see plenty of headlines about the number of subsidiary companies each corporation owns. Here's why: brand equity. It's a fact that each subsidiary of a corporation has a value linked to its brand names, in addition to its base dollar-value. This value is measured by the consumer's attitudes and loyalties toward the brand. Brand equity adds  more...

Developing Fundamental Critical Thinking Skills ...corporate arena, but regardless of position or industry, you do need to be able to analyze, reason, and communicate effectively. These and other critical thinking skills are increasingly consequential as organizational planning and decision making become more distributed and reliant on written and verbal communication factors. Developing Fundamental Critical Thinking Skills coaches you through  more...

Improving Your Image Lee Iacocca. Madeleine Albright. Colin Powell. Are these people who suffer from an image problem? Hardly. Do you think they were born projecting the strong, self-assured images they do? Probably not. Like other powerful leaders in business, government, and the military, they likely received training in how to project, how to impress, how to lead. A confident, positive self image is no less crucial  more...

Initiating a Succession Plan Simulation Ulema, Inc. is a market research firm providing consulting, market analysis, strategic planning and technology forecasting services. The Ulema Reports Group (URG), a wholly owned subsidiary of Ulema, Inc., produces single and multi-client studies on fast-moving market sectors. The lifecycles for these studies are often as little as 6 months to one year from the start of development, so in order  more...

Strategic Management - Corporate Implementation ...corporate implementation phase of strategic management. There are three steps involved in corporate implementation. The first step is to develop action plans and functional tactics. Action plans guide strategic implementation by specifying a firm's given tasks for a particular period, while functional tactics are short-term activities that a firm undertakes to implement its strategies. The  more...

Globalization and Our Changing World Globalization has become a foundation for most major corporations. This course provides you with a "big picture" view of globalization. You will be introduced to the trends that have opened the doors to a global economy and the factors that drive corporate globalization. You will also learn about the major trade agreements that pave the road to global commerce.  more...

The Process of Globalizing a Product or Service Actually going global takes both planning and doing. In this course, you'll learn about the three major steps you need to cover to globalize a product or service. First, pick the right geographic location for your corporate goals and create a good plan for globalizing the product or service you're working with. Then "globalize" your product or service and let the world know you're open for  more...

Managing Sexual Harassment Problems Simulation ...corporate headquarters of QXT Chemical Company, a large global corporation. You supervise a team of accountants. When one of them, Shelly Jones, tells you that another of your direct reports, Damon Beasley, has been sexually harassing her, you will need to take action to deal with the situation. This simulation is based on the SkillSoft course "Supervisor & Manager Sexual Harassment Awareness"  more...

PageMaker 6 5 Advanced ...ge layout applications, and is still heavily used in many corporate production environments, as well as some studios and magazines. If you are looking for employment within corporate desktop publishing departments, learning PageMaker is a must. In Virtual Training Company's PageMaker 6.5 Advanced tutorial, author Diane Presler begins by making you comfortable with the PageMaker environment and  more...

PageMaker 7 ...corporate desktop publishing departments, learning Adobe PageMaker is a must Adobe PageMaker 7.0 is a high-end professional publishing program, and is heavily used in many corporate production environments, as well as some studios and magazines. Virtual Training Company's tutorial will have you using this page layout application with ease in no time. Brian White starts the tutorial with the  more...

American Business Formations in the 21st Century ...rust liability or situations where courts may "pierce the corporate veil."Finally, this course explains the bearing income taxation can have on commercial transactions between different business formations, as well as the impact on organizations when vendors or customers seek bankruptcy protection or voluntarily go out of business. In light of these issues, this course presents strategies that  more...

Standard Business Etiquette The rules of proper business etiquette are changing. In many corporations, middle management and the concept of seniority are being replaced by a flat organizational structure and intense competition. Such an environment makes the need for appropriate behavior especially crucial, particularly if you're looking to advance your career. How do you maintain your private "space" when you sit in one of  more...

Communication Business Etiquette ...ow's it going? Is this an appropriate greeting in today's corporate workplace? How about telephone use? Is it always necessary to return phone calls? If so, how soon should you do it? Is e-mail the method of choice for communicating all your ideas, or is another way better? How important is your tone of voice when dealing with a customer? All these questions are a matter of etiquette. How you  more...

Emotional Intelligence in the Workplace What makes someone a top performer in the world of work? If you think high IQ, advanced degrees, analytical skills, and technical expertise are the answer, it's time to think again. Experts now agree that Emotional Intelligence often determines who will climb the corporate ladder and who will be passed over. Exciting new research shows that, unlike IQ, Emotional Intelligence can be developed and  more...

Emotionally Intelligent Leadership ...ng emotional intelligence to work is an emerging trend in corporate leadership. Developing the best talents in executives, managers, and others throughout the organization has become vital to corporate success. As a leader, you cannot rely upon your intellectual knowledge. You must have the interpersonal competence that comes with emotional intelligence. This course will guide you in developing  more...

Essentials of Business Law The Legal Environment ... and direct liabilities, and the elements of an effective corporate compliance program. Learn To Demonstrate an understanding of the classifications of law. Demonstrate an understanding of civil procedures. Demonstrate an understanding of the court system. Classify subject matters  more...

Strategic Management Analyzing Strategic Options ... Recognize the approaches to initiate business or corporate-level strategy. Audience Managers and team leaders who are responsible for analyzing strategic business options. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1:  more...

Managing Business Risk Financing Contingency Planning ...is unit, Icon Industries has increased its influence as a corporate powerhouse. Through strategic investments, Icon's business investors have positioned the organization for diversification in the near future. Before this can happen, investors must secure more mergers and acquisitions. However, statistics show that other organizations in Icon's current position have historically made poor  more...

Microsoft FrontPage 2003 Expert User ... Professional Web designers responsible for the design of Corporate, Educational, and Governmental Web presences, and/or intranets who desire to update their skill set to the latest FrontPage release. It is recommended that individuals take the first course in the series or have equivalent knowledge. Deployment: Self-Study Accreditation NASBA credits: 3 CPE CEU credits:  more...

Windows NT Server 4 0 Routing RAS - Part 4 ...ces that are suitable for configuring RRAS in an intranet corporate internetwork. Identify the services that are suitable for configuring RRAS in an intranet branch office. Sequence the steps to configure RRAS over a link to connect an intranet to the Internet. Sequence the steps involved in configuring a Windows NT ISP router connection. Sequence the steps to configure RRAS for a  more...

SAP R 3 and the Euro ...ersion process itself. L earn To: Effects on corporate strategy. Effects on company areas. Purchasing and sales. Business objectives. General and special objectives. Conversion scenarios. C ontent Emphasis Informational A udience This course has been primarily designed for Managers and employees who are responsible for the EURO project  more...

C Programming - Part 1 ...nt new or maintain existing systems and applications in a corporate environment. People who learned C in college, but have not used it in a couple of years and need to retrain. Individuals who are skilled in another structured programming language (Pascal, FORTRAN, COBOL, etc.) and now need to learn C, possibly as a prerequisite to C++, and those who are experienced in the general process of  more...

C Programming - Part 2 ...nt new or maintain existing systems and applications in a corporate environment. People who learned C in college, but have not used it in a couple of years and need to retrain. Individuals who are skilled in another structured programming language (Pascal, FORTRAN, COBOL, etc.) and now need to learn C, possibly as a prerequisite to C++, and those who are experienced in the general process of  more...

C Programming - Part 3 ...nt new or maintain existing systems and applications in a corporate environment. People who learned C in college, but have not used it in a couple of years and need to retrain. Individuals who are skilled in another structured programming language (Pascal, FORTRAN, COBOL, etc.) and now need to learn C, possibly as a prerequisite to C++, and those who are experienced in the general process of  more...

C Programming - Part 4 ...nt new or maintain existing systems and applications in a corporate environment. People who learned C in college, but have not used it in a couple of years and need to retrain. Individuals who are skilled in another structured programming language (Pascal, FORTRAN, COBOL, etc.) and now need to learn C, possibly as a prerequisite to C++, and those who are experienced in the general process of  more...

C Programming - Part 1 ...nyone who designs and implements system-level programs or corporate client/server applications, and anyone who maintains and updates existing client/server applications would be good candidates for this course. Participants should be fluent in the ANSI C programming language, have a comprehensive understanding of the programming process, and have exposure to the fundamental concepts of  more...

C Programming - Part 2 ...nyone who designs and implements system level programs or corporate client/server applications, and anyone who maintains and updates existing client/server applications would be good candidates for this course. Participants should be fluent in the ANSI C programming language, have a comprehensive understanding of the programming process, and have exposure to the fundamental concepts of  more...

C Programming - Part 3 ...nyone who designs and implements system level programs or corporate client/server applications, and anyone who maintains and updates existing client/server applications would be good candidates for this course. Participants should be fluent in the ANSI C programming language, have a comprehensive understanding of the programming process, and have exposure to the fundamental concepts of  more...

C Programming - Part 4 ...re skills needed to perform runtime exception handling, incorporate standard libraries, and create well-designed class hierarchies. L earn To: Implement the C++ exception-handling mechanism to enable programs to recognize and respond to run-time errors. Instantiate and manipulate C++ collections. Identify classes in the I/O library. Create file and string streams. C ontent  more...

Introduction to Data Warehousing ...oying an enterprise model. Identify the features of the corporate data model. Sequence the steps involved in converting a corporate model to a warehouse model. Identify the benefits of a star schema. Identify the advantages of a snowflake schema. Unit 4: Oracle Warehouse Duration: 1 - 2 Hour(s) Match the types of computer architecture with their features. Match the  more...

Office 2000 - Web Integration ..., manage, and use Office documents within a web-intensive corporate environment. In this course, learners will acquire the skills and knowledge needed to be able to create, publish, edit, share and collaborate on web documents using the core Microsoft Office applications of Word, Excel, PowerPoint, and Access. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Creating  more...

Building an E-Commerce Business Case ...nes for building a B2B transaction model. Identify the corporate benefits of online revenue-reporting systems. Identify the components of an online marketing mix. Identify the guidelines for building a B2C transaction environment. Identify the guidelines for building a B2C transaction model. Identify the role of product configurator. Identify the guidelines for designing an  more...

International Business Essentials Succeeding as a Global Manager ...tive reengineering. Identify criteria an organization's corporate culture should meet to ensure successful globalization. Identify ways a Human Resources department can facilitate competitive advantage. Simulation Overview: In the simulation at the end of this unit, you are part of a team that will discuss how the company can establish itself in the Asian marketplace over the next two  more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat ...g individual offices and users at remote locations to the corporate network and connecting corporate networks to the Internet. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Directory Structure Design Fundamentals Duration: 2 - 3 Hour(s) Identify the features of the Active Directory logical structure. Identify the design considerations for an organization's  more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat ...g individual offices and users at remote locations to the corporate network and connecting corporate networks to the Internet. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Directory Structure Design Fundamentals Duration: 2 - 3 Hour(s) Identify the features of the Active Directory logical structure. Identify the design considerations for an organization's  more...

GroupWise 5 5 Admin Part 1--System Fundamentals ...sible for the setup, maintenance, and administration of a corporate groupware communication installation. Students should have administration experience with NetWare Administrator and NDS. In addition, they should have an understanding of TCP/IP protocols and IP addressing, including DNS and DHCP. This series is based on Novell course 350 and will help Novell CNA and CNE certification  more...

GroupWise 5 5 Admin Part 2--Clients Post Offices ...sible for the setup, maintenance, and administration of a corporate groupware communication installation. Students should have administration experience with NetWare Administrator and NDS. They should also have an understanding of TCP/IP protocols and IP addressing, including DNS and DHCP. In addition, they should have taken the first part in this series (course 81605) prior to taking this  more...

GroupWise 5 5 Admin Part 3--System Maintenance ...sible for the setup, maintenance, and administration of a corporate groupware communication installation. Students should have administration experience with NetWare Administrator and NDS. They should also have an understanding of TCP/IP protocols and IP addressing, including DNS and DHCP. In addition, they should have taken the first two parts in this series (courses 81605-06) prior to taking  more...

Exchange 2000 Infrastructure Design--Part 2 ...folder management. Developing a routing strategy for your corporate Exchange 2000 messaging system is a vital task when implementing a messaging solution. The new routing transport and architecture in Exchange 2000 Server means that several issues must be considered before deploying the messaging system. This course also deals with assessing your client's needs and determining which of the many  more...

Advanced Project Leadership Selling Project Mgmt to the Organization ...t management. Identify how the Iron Triangle relates to corporate success. Identify the factors that are important to senior executives. Identify why it is difficult to sell project management to senior executives. Identify effective methods for selling project management to senior executives. Select the appropriate approach to be used with different types of senior executives. Unit  more...

Balanced Scorecard Corporate Strategy ...ing strategy in an organization. This course explores why corporate strategy is important, the process of formalizing your corporate strategy, and aligning the organization to the strategy. Learn To: Identify the difference between strategic planning and operational efficiency. Identify the importance of strategic planning. Identify the core principles of strategic planning.  more...

Balanced Scorecard Series The Balanced Scorecard Series includes the following courses: Balanced Scorecard: Corporate Strategy Balanced Scorecard: Implementing Balanced Scorecard: Measuring Business Objectives To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Balanced Scorecard Implementing ...rtance of using a balanced scorecard as a tool to measure corporate performance relative to your company's strategies. You will also identify the four perspectives of a balanced scorecard, understand how to apply the steps to build a balanced scorecard for your organization, and learn how to construct a strategy map to support your balanced scorecard. Learn To: Identify strategic  more...

Advanced Project Leadership Series The Advanced Project Leadership Series includes the following courses: Advanced Project Leadership: Organization, Strategy & Business Needs Advanced Project Leadership: Navigating Corporate Structures Advanced Project Leadership: Bringing Home the Value Advanced Project Leadership: Selling Project Mgmt. To the Organization To review individual course descriptions, please return to the  more...

Balanced Scorecard Measuring Business Objectives ...irectors, and managers who are seeking to formalize their corporate strategy and looking to implement the balanced scorecard within their organization to achieve strategic business objectives. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs HRCI credits: 3 Hours Language Options: US English Total Learning Time: 2 hours  more...

Advanced Project Leadership Navigating Corporate Structures ...Corporate Structures teaches the project managers how to understand the corporate environment, in particular as it relates to high-profile projects. First, you will learn how to identify different types of stakeholders, and how they may influence the project. You will learn how to deal with stakeholders ?Hidden Agendas?. You will also learn about project sponsors, and how their position in an  more...

Business Travel Safety Series The Business Travel Safety Series includes the following courses: Business Travel Safety: Domestic Travel Business Travel Safety: International Travel Business Travel Safety: Forming a Corporate Travel Safety Program Business Travel Safety: Safety Measures for Travelers To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

mySAP com - Overview The Computer Based Training course (CBT) mySAP.com Overview aims to provide all employees of your company an introduction to SAP's answer to e-business, and the possibilities that mySAP.com offers. Trainees will be shown why mySAP.com was developed and the key components it contains. Furthermore, it shows how application hosting can be controlled throughout the system's entire life cycle,  more...

SAP Strategic Enterprise Management SEM ...System. o SEM Business Planning and Simulation. o SEM Corporate Performance Monitor. Audience The audience for this course includes students who need to learn how to use SAP Strategic Enterprise Management, members of project teams (organizational and conceptual phases). There are no prerequisites for participating in the course. Deployment Options Internet / Intranet, Download,  more...

Windows XP Install Admin Curriculum ...lementation and support of Windows XP Professional within corporate environments is crucial for organisations that plan to move to the Windows XP Professional operating system. The curriculum consists of five Skill Builder courses. Courses 72510 MS Win XP Installation and Administration Part 1: Installation and Configuration, 72511 MS Win XP Installation and Administration Part 2: Networks and  more...

Windows XP Install Admin Curriculum ...lementation and support of Windows XP Professional within corporate environments is crucial for organisations that plan to move to the Windows XP Professional operating system. The curriculum consists of five Skill Builder courses. Courses 72510 MS Win XP Installation and Administration Part 1: Installation and Configuration, 72511 MS Win XP Installation and Administration Part 2: Networks and  more...

MS Win XP Install Admin Part 3 TCP IP NOS Environments ...ent types of connections and environments for access to a corporate network. Learn To: o Manually assign a static Internet Protocol (IP) address for a network device in Windows XP Professional. o Identify the different methods of assigning an alternate dynamic Internet Protocol (IP) address to a network device. o Automate Internet Protocol (IP) address assignment in Windows XP  more...

MS Win XP Install Admin Part 3 TCP IP NOS Environments ...ent types of connections and environments for access to a corporate network. Learn To: o Manually assign a static Internet Protocol (IP) address for a network device in Windows XP Professional. o Identify the different methods of assigning an alternate dynamic Internet Protocol (IP) address to a network device. o Automate Internet Protocol (IP) address assignment in Windows XP  more...

Business Travel Safety Forming a Corporate Travel Safety Program ...Corporate Travel Safety Program," you will learn how to facilitate safe and efficient travel for employees. You will learn best practices for developing a corporate travel safety program, how to choose the best travel agency for your organization, and why it is important to prepare for emergencies before traveling. Learn To Develop a travel safety program.  more...

Organizational Skills Time Management ... In this simulation, you are meeting with the Corporate Sales Manager to create a proposal so your organization can obtain a contract with another company. You need to coordinate your schedules in order to complete the proposal on time. Unit 4: Managing a Team's Time (0.5 - 1 hour) Manage a team's time. Recognize the importance of  more...

Database Technologies Relational Database Fundamentals ...ases and associated enabling technologies play in today's corporate environments. Students should leave this course with a solid foundation in the 'what' and 'why' of relational databases, plus an introduction to the 'how' of data modeling and design. Learn To: o Identify database concepts, database models, and logical modeling. o Identify entities, relationships, and the physical design  more...

Database Technologies Introduction to SQL The second in a two-part series, this course will teach students the fundamental skills and knowledge needed to acquire a foundation-level understanding of SQL. Building on the basic relational database skills and knowledge acquired in the first course, this course teaches students the essential SQL statements, and associated variations, needed to perform fundamental data access and manipulation  more...

Business Accounting Accounting for Liabilities Business Accounting: Accounting for Liabilities offers the student an overview of the types of liabilities a company may accrue when conducting business activities, how to manage those liabilities, and how to calculate the time value of money. The program details types of current and long-term liabilities and how they are accounted for on financial statements, as well as how to calculate the  more...

Emotional Intelligence Emotional Intelligence for Executives ... staff is located in Boston. For this reason, Mr. Cahill, corporate executives of Icon, and the Board of Directors have decided to sell the product group. In this meeting, you need to use the LISTEN process while reacting to this news. Unit 2: Leading with Emotional Intelligence (0.5 - 1 hour) Identify guidelines for delegating responsibility.  more...

Sexual Harassment Resolving Sexual Harassment Claims ... Identify the conditions that constitute a corporate awareness of sexual harassment and require an investigation. Identify the types of support investigators need from management. Identify areas in which management should provide investigators with training. Simulation Overview: In this  more...

Workplace Aggression Recognizing Aggressive Behavior ...rces of workplace aggression. List corporate sources that can lead to workplace aggression. Name the six managerial sources of workplace aggression. Explain the relationship between aggression experienced at home and at the workplace. Simulation Overview: In this simulation, you  more...

Business Problem Solving Problem Solving Fundamentals In Business Problem Solving: Problem Solving Fundamentals, you will learn about the need for problem solving, the ineffective responses to problems, and the elements of an effective solution. The program also provides a description of the skills that effective problem solvers possess. Additionally, the program provides you with definitions and strategies for overcoming barriers to solving  more...

ISO 9001 2000 Overview of Standards ...ganization's ISO 9001 procedures. Audience Members of Corporate Management, Management Representatives, Directors of Quality Assurance, and Production Managers interested in the implementation of the ISO 9001: 2000 standard. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning  more...

Business Ethics Organizational Ethics ...ethical audit. You will also learn the four categories of corporate social responsibility and steps you can follow when social responsibilities clash. Learn To Demonstrate the principles for highly effective firms. Identify the steps in creating a corporate code of ethics. Identify ways to ensure  more...

ISO 9001 2000 The Auditing Process ... for managing corrective actions. Audience Members of Corporate Management, Management Representatives, Directors of Quality Assurance, and Production Managers interested in the implementation of the ISO 9001: 2000 standard. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning  more...

Team Leadership Developing A High Peformance Team ...gives the student an overview of the uses of teams in the corporate world and explains the creation and leadership of effective teams. The program covers how to choose the right type of team, steps for developing a team communication process, the team leader's responsibilities, and guidelines to help the team leader maintain a high-performance team. Learn To  more...

Team Participation Team Communication ...iscommunication dealt with a discounted finance charge on corporate loans over $250,000. Subsequently, the confusion resulted in negative publicity for the company. Unit 3: Nonverbal Communication (0.5 - 1 hour) State the types of information gained about a speaker through nonverbal cues. List the five types of nonverbal communication.  more...

Virtual Teams The Fundamentals ...elopment, to discuss virtual teams and their place in the corporate environment. Through your questions, you will discover how virtual teams are more complex than traditional teams, what the main types of virtual teams are, and what benefits can be gained from serving on a virtual team. Unit 2: Working in an Alternative Office (0.5 - 1 hour) Define 'telework'.  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 1 ...are currently building desktop applications and accessing corporate databases. Participants should have completed Designing and Implementing Desktop Applications with Microsoft Visual Basic 6.0 (Courses 72590 - 72594). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Microsoft Enterprise Development Strategy Duration: 2 - 3 Hour(s) Identify the features of  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 2 ...are currently building desktop applications and accessing corporate databases. Participants should have completed the first course in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Microsoft Transaction Server (MTS) Duration: 2 - 3 Hour(s) Identify the features of MTS. Identify the system requirements for installing MTS on a computer. Identify the  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 3 ...are currently building desktop applications and accessing corporate databases. Participants should have completed the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: SQL Server in Enterprise Solutions Duration: 3 - 4 Hour(s) Identify the features of SQL Server that make it suitable for an Enterprise Solution. Identify the Data  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 4 ...are currently building desktop applications and accessing corporate databases. Participants should have completed the first three courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: MTS Transaction Services Duration: 2 - 3 Hour(s) Match the ACID properties of a Microsoft Transaction Server (MTS) transaction with their purpose. Identify the  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 5 ...are currently building desktop applications and accessing corporate databases. Participants should have completed the first four courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: ActiveX Document Duration: 1 - 2 Hour(s) Identify the benefits of using ActiveX documents. Create a new ActiveX document project. Compile an ActiveX document.  more...

Windows NT Server 4 0 Routing RAS - Part 4 Course Overview This course is the final part of a four part series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0. L earn To: Identify the attributes of Demand Dial routing and configure Demand Dial routing on a Windows NT Server. Implement, test and troubleshoot DDR.  more...

Windows 2000 Designing a Network Infrastructure--Part 4 Implementation ... with an opportunity to learn how to design security into corporate networks. Particular attention will be paid to matching the technical capabilities of IPSec and Shared Access with specific business requirements for security. Finally, designs which block IP traffic going to and from the corporate network to the Internet with Proxy Server will be presented. Learn To: o Identify and analyze  more...

Windows 2000 Designing a Network Infrastructure--Part 4 Implementation ... with an opportunity to learn how to design security into corporate networks. Particular attention will be paid to matching the technical capabilities of IPSec and Shared Access with specific business requirements for security. Finally, designs which block IP traffic going to and from the corporate network to the Internet with Proxy Server will be presented. Learn To: o Identify and analyze  more...

SharePoint Portal Server 2001 Part 1 Installing ...ration product that delivers the ability to easily create corporate Web portals with document management, enterprise content indexing, and team collaboration features. Learn To: o Identify the characteristics of the SharePoint Portal Server architecture. o Identify SharePoint Portal Server solutions for managing documents. o Identify the search capabilities of SharePoint Portal Server  more...

SharePoint Portal Server 2001 Part 2 Configuring ...ration product that delivers the ability to easily create corporate Web portals with document management, enterprise content indexing, and team collaboration features. Learn To: o Identify guidelines for determining user needs in SharePoint Portal Server. o Identify plans to make when designing a workspace. o Create a document category in the workspace. o Identify features of document  more...

SharePoint Portal Server 2001 Part 3 Administering ...ration product that delivers the ability to easily create corporate Web portals with document management, enterprise content indexing, and team collaboration features. Learn To: o Identify the search options available in SharePoint Portal Server. o Identify advanced search options available in the dashboard. o Identify the benefits of category browsing for the reader. o Identify the  more...

Network Certification Curriculum ...ties of Windows 2000 and Windows NT servers. o Identify corporate standards that apply to elements of a network configuration. o Identify benefits of documenting network changes. o Identify factors to be considered when implementing software changes. o Identify guidelines for troubleshooting network problems. o Select factors to be considered when identifying a network problem.  more...

Network Part 3 Network Implementation ...ties of Windows 2000 and Windows NT servers. o Identify corporate standards that apply to elements of a network configuration. o Identify benefits of documenting network changes. o Identify factors to be considered when implementing software changes. o Identify guidelines for troubleshooting network problems. o Select factors to be considered when identifying a network problem. o  more...

Telephone Skills Handling Difficult Calls ...nd this is also taught. Learn To Portray a good corporate image. Implement customer care. Manage and deal with difficult calls. Increase call time efficiency. Audience All front-line managers, supervisors, salespeople, and front-line administrative staff. Anyone who uses the phone professionally. Deployment Options e-Learning Accreditation NASBA credits: 3  more...

Frontline Leadership Knowledge in the Workplace ...ales meeting that is being held to educate the Division's corporate sales teams on Icon's latest corporate software packages. The goal of the meeting is to give the sales teams enough information about the packages so they can efficiently promote the software systems to their clients. Unit 2: Encouraging Knowledge Exchange (0.5 - 1 hour) Identify ways for encouraging  more...

Frontline Leadership Positively Influencing Workplace Culture ... this unit, you will meet with Jessica Stone, Director of Corporate Sales, and Roger McAlister, Product Marketing Manager, for Preventia Security Systems. Preventia is a subsidiary of Icon's Consumer Products and Services division in Chicago, which provides high-end intrusion detection, access management, and emergency response systems for corporate facilities. Its creed of ''Prevention,  more...

ISO 9001 2000 Implementing Standards ...ntify requirements of Clause 8.1. Audience Members of Corporate Management, Management Representatives, Directors of Quality Assurance, and Production Managers interested in the implementation of the ISO 9001: 2000 standard. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning  more...

Web Site Security Internet Intranet Management Policies ... Anyone who designs, creates, maintains, and secures a corporate Web site. Webmasters and Web Administrators would be typical audiences for this course. Participants should have knowledge equivalent to the following courses: Networking Foundation series (courses 12754 and 12755); HTML 4.0 (courses 12822 and 12823); Java (courses 12975-77); CGI (course 12776); and TCP/IP (courses 12771-73).  more...

Web Site Security Messaging Servers Viruses ... Anyone who designs, creates, maintains, and secures a corporate Web site. Webmasters and Web Administrators would be typical audiences for this course. Participants should have knowledge equivalent to the following courses: Networking Foundation series (courses 12754 and 12755); HTML 4.0 (courses 12822 and 12823); Java (courses 12975-77); CGI (course 12776); and TCP/IP (courses 12771-73).  more...

Business Code of Conduct Ethical Responsibility ...ernal constituencies of a company. identify features of a corporate code of conduct. identify issues that a corporate code of conduct addresses. identify guidelines for implementing a corporate code of conduct effectively. Learn To: Identify effects of ethical behavior on the internal constituencies of a company. Identify effects of ethical behavior on the external constituencies of  more...

Balanced Scorecard - Corporate Strategy ...Corporate Strategy," you will learn how to develop and formalize your organization's corporate strategy to achieve strategic business objectives. You will also learn the role a balanced scorecard plays in the strategic-planning process, as well as other models and tools that enable you to execute a strategic analysis. Finally, you will learn which pitfalls to avoid and which factors are  more...

Balanced Scorecard - Implementing In "Balanced Scorecard: Implementing the Balanced Scorecard," you will learn the importance of using a balanced scorecard as a tool to measure corporate performance relative to your company's strategies. You will also identify the four perspectives of a balanced scorecard, understand how to apply the steps to build a balanced scorecard for your organization, and learn how to construct a strategy  more...

Changing Corporate Culture To instill an appreciation of diversity within a company is a difficult task. It requires changing existing views and practices that until now have defined the workplace. You can overcome ingrained attitudes by learning how a diversity initiative differs from federal mandate, why some workers will object to the concept of diversity, and how to handle their opposition. This course describes the  more...

Diversity the Future ...emographic changes that will alter both the definition of corporate culture and practices for hiring, retention, and interaction with the company. This course explores the need for a holistic approach to workplace diversity, and the effects of incorporating a work/life initiative into business strategy. This SkillSoft product has been reviewed by the Employment Practice Group of Sheehan Phinney  more...

Advanced Project Leadership - Navigating Corporate Structures ...Corporate Structures teaches the project managers how to understand the corporate environment, in particular as it relates to high-profile projects. First, you will learn how to identify different types of stakeholders, and how they may influence the project. You will learn how to deal with stakeholders Hidden Agendas. You will also learn about project sponsors, and how their position in an  more...

Team Leadership - Developing a High-Performance Team Team Leadership: Developing a High-Performance Team gives the student an overview of the uses of teams in the corporate world and explains the creation and leadership of effective teams. The program covers how to choose the right type of team, steps for developing a team communication process, the team leader's responsibilities, and guidelines to help the team leader maintain a high-performance  more...

Business Travel Safety - Developing a Corporate Travel Program In Business Travel Safety: Forming a Corporate Travel Safety Program, you will learn how to facilitate safe and efficient travel for employees. You will learn best practices for developing a corporate travel safety program, how to choose the best travel agency for your organization, and why it is important to prepare for emergencies before traveling..  more...

Internet as a Business Tool The Internet can save you time and money, and it can make you time and money. Whether you own a business or work for one, being able to use the Internet effectively is critical. This title offers two ready to deliver courses covering the basics of how you can use the Internet for selling, researching and communicating in business.  more...

Time and Stress Management This title offers a series of three ready to deliver courses that will help you to identify, understand and handle stress, as well as reduce pressure by better managing your time.  more...

Your Personality at Work This title offers a series of ready to deliver courses that will teach you that it is easier to inspire people to share your vision and goals when you understand both their and your own personality type and interests  more...

Change Management Properly managing these changes is vital for achieving a successful transformation from how things are to how things should be. Change management plays an important role in any organisation since the task of managing change is not an easy one. When we say managing change we mean to say that making changes in a planned and systemic fashion. With reference to the IT projects we can say the change in  more...

Continuous Improvement to Systems and Processes Although it may sound like an exhausting and neverending struggle, continuous improvement is actually about instituting processes and work practices that will direct the evolution of your organisation.  more...

Effective Project Management Project Management is the application of knowledge, skills, tools and techniques to a broad range of activities to meet the requirements of the particular project.  more...

Effective Workplace Relationships The skills related to communication, getting along with others, and resolving interpersonal problems in the workplace will draw from your experience outside of the workplace.  more...

Leadership and Motivation To compete in today's business environment, it is vital that all employees are working to their potential. Motivating an employee is a complex process. It requires an understanding of the needs, wants and expectations of that employee - in short, the psychological contract. This course offers a comprehensive introduction to leadership and the steps one must take to become an effective leader. In  more...

Managing Quality Customer Service Organisational focus on customer service took a leap during the 80s and 90s due in part to the Quality initiative taking place during these decades. For an organization to succeed, intensely managing service quality is absolutely essential. It is only through customer alignment that the organization is on track toward a single, shared vision of customer focus and customer value; a vision that  more...

Managing Teams An important organising structure, teams support integrated decision making and provide complex problem resolution using multi-disciplinary input. This course provides in depth training in all aspects of modern workplace teams including the key concepts underlying teams, the various roles and relationships within teams, the practical aspects of operating teams and group dynamics.  more...

Managing to Achieve Planned Outcomes In this course we will highlight the importance of resources in creating and implementing operational plans that have goals consistent with organisational goals  more...

Negotiation Skills You negotiate and persuade every day, just by living and working with people. Preparation, confidence and persuasion are skills that will help you to obtain as much as is reasonably possible. In this course you will learn how you can be more influential and persuasive when you negotiate, without resorting to bullying, manipulation or misuse of authority. This course provides in depth training in  more...