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ABC+D Principles of Healing on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Understand the principles of healing: Activate, Build, Cleanse and Direct Aids. Designed for the beginning herbalist, this course will help you understand the principles of healing: Activate, Build, Cleanse and Direct Aids. Being new to herbs you may be confused about when to use cleansing herbs and building herbs. Should you take them together, or at different times? What if you have a specific  more...
Learn Grammar the Easy Way (Part 2) on-line e-learning cbt (computer based) ...d usage Do you know which sentence in each pair below is correct? The fireworks against the black sky made a dramatic affect. The fireworks against the black sky made a dramatic effect. Neither Bob nor Tom was ready for the test. Neither Bob nor Tom were ready for the test. Its cold. It?s cold. Casey and me went to the fair. Casey and I went to the fair. Misusing homonyms, pronouns, and words  more...
Spanish Language: Fall Protection (Protecci n contra las ca das) on-line e-learning cbt (computer based) ... explains situations when Fall Protection should be used, correct Fall Protection equipment for a situation, and proper use and inspection of the equipment. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Spanish Language: Fall Protection (Protecci?n contra  more...
Revive Your Writing! on-line e-learning cbt (computer based)study at homecourseware Bring your tired sentences, your terminally ill passive verbs, and your ailing descriptors. Bring your tired sentences, your terminally ill passive verbs, and your ailing descriptors. Through this course, we`ll work on reviving your writing! We`ll use adjective adrenaline to pump up your text. Take a dose of verb vaccine and watch them spring to life. At the end of this course, your sentences  more...
Ready, Set, XML for Non Programmers on-line e-learning cbt (computer based)study at homecourseware ...r, that monitors the tags you write to make sure they are correct, then checks the structure of your document, to make sure it matches a standard defined in a Document Type Definition or Schema. Then you create all parts of an XML document, learning how to start and end a tag, how to write the names correctly, how to enter values, and, where to put the actual content. In frequent short  more...
Microsoft Access 2002 Level 2 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Students will gain a more complete understanding of how to effectively create and use the primary database objects in Access, including tables, queries, forms, reports, and data access pages. Students will also learn a variety of techniques designed to make data entry in Access databases faster, easier, and less error-prone. This intermediate course strives to broaden and develop the basic  more...
Introduction to XML on-line e-learning cbt (computer based)study at homecourseware ...er that monitors the tags you write to make sure they are correct, then checks the structure of your document, to make sure it matches a standard defined in a Document Type Definition or Schema. Then you create all parts of an XML document, learning how to start and end a tag, how to write the names correctly, how to enter values, and, where to put the actual content. In frequent short  more...
Integrating Technology in the Classroom on-line e-learning cbt (computer based) ...esson planning, as well as within the classroom. With the correct tools, teachers can create reusable lesson plans, interactive presentations, handouts, tests, and keep track of student information, scores, homework, or class participation; and train the students on how to use technology as well. In addition to the lessons, the course also includes a quiz that reviews the material and provides  more...
Getting More From Books: Intro to Literary Analysis on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...ypical literature courses that fixate on terminology and "correct" interpretations, this course focuses on your experience as a reader, making literary concepts fascinating and easy to understand. Designed for readers of all interests, the course also helps writers improve their work by offering a thorough understanding of the reader`s experience and perspective. So whatever you read, stop  more...
Access 2007 Level 2 on-line e-learning cbt (computer based) Access 2007 Level 2 strives to broaden and develop the basic database design skills that students already possess. Students will gain a more complete understanding of how to create and use the primary database objects in Microsoft Office Access 2007, including tables, queries, forms, and reports. Access 2007 Level 2 Strives to broaden and develop the basic database design skills that students  more...
Access 2000 Proficient on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This comprehensive course teaches students both the basic and more advanced elements that compose an Access database. The course will teach skills such as database creation; creation and use of tables, forms, filters and sorts, queries, and reports; as well as some techniques designed to make data entry in Access databases faster, easier, and less error-prone. This comprehensive course teaches  more...
Access 2002 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ... ensure that overall database structure is consistent and correct. A variety of techniques will be taught in order to make data entry faster, easier, and less error-prone. As the course becomes more advanced, students will use Microsoft Access as a development tool. The course also teaches strategies for protecting data by enacting various security measures and by controlling how data is  more...
Learn Grammar the Easy Way on-line e-learning cbt (computer based)study at homecourseware This fun course ends grammar confusion, using lively examples and explanations to correct common mistakes.  more...
From 123-CBT Computer Based Training
Avoiding Grammatical Errors in Business Writing on-line e-learning cbt (computer based) ...oring classes they can remember from childhood. Yet using correct grammar is one of the key skills for any business writer. Poor grammar skills interfere with communicating a clear message; moreover, they may suggest that the writer is careless and perhaps unprofessional. In this course, you will learn to recognize and repair the most common grammatical errors in sentence construction. Using  more...
The Writing Process on-line e-learning cbt (computer based) How do you go about writing for your work? Do you procrastinate until your deadline seems like a freight train that is rapidly approaching while you stand immobile on the railroad tracks? Do you try to complete the entire document--defining your message, analyzing your audience, deciding on your approach, worrying about grammar and spelling, organizing your information, and choosing your words  more...
Using PL SQL with an Oracle Server on-line e-learning cbt (computer based) To write lexical units in their correct format in a PL/SQL block, perform data conversion in PL/SQL, write PL/SQL anonymous blocks, and recognize the correct structure of a PL/SQL program block  more...
Eliciting Requirements on-line e-learning cbt (computer based) Requirements elicitation is the gathering or ? "drawing out" ? of system requirements. This is done by communicating with users, customers, and any other stakeholders in the development of a system. It is a pivotal knowledge area of business analysis and, as such, the business analyst must be able to elicit requirements that are complete, clear, correct, and consistent. In this course, learners  more...
Troubleshooting Windows Vista Deployments on-line e-learning cbt (computer based) ...interruptions. Windows Vista can detect and automatically correct most operating system and related hardware problems using these tools. If Vista cannot automatically correct a problem, it provides support resources to help technical support correct it in a timely manner. This course demonstrates troubleshooting startup issues with the Vista operating system when it is dual-booted with another  more...
Using Six Sigma Analysis Tools and Metrics for Project Decisions on-line e-learning cbt (computer based) ...te assessment of the existing processes, you need to have correct metrics and knowledge of where and how to use them. Later in a Six Sigma project, during the Control phase, the overall performance of business processes is recalculated to identify process improvement. This course will examine how and when to use the metrics and tools to select Six Sigma projects. The course explores some of the  more...
Data Classification and Collection in Six Sigma on-line e-learning cbt (computer based) ...llected, presented, and analyzed. Collecting data that is correct and useful is one of the first steps in the measurement process. Various types of data exist, and they all need appropriate treatment during the collection, presentation, and analysis stages. You also need to be careful when applying sampling techniques to ensure data accuracy and integrity. This course will explore continuous  more...
Common Tests on-line e-learning cbt (computer based) ... you have accurately defined the problem and measured the correct data in earlier phases, the Analyze phase looks at that data from all angles in an effort to precisely determine the relationships among variables. Making the data useful is the job of the Analyze phase. By organizing, quantifying, visualizing, and testing the hypotheses and relationships between variables in a process, the  more...
Variance Contingency Tables and Nonparametric Tests on-line e-learning cbt (computer based) ... you have accurately defined the problem and measured the correct data in earlier phases, the Analyze phase looks at that data from all angles in an effort to precisely determine the relationships among variables. Making the data useful is the job of the Analyze phase. By organizing, quantifying, visualizing, and testing the hypotheses and relationships between variables in a process, the  more...
ISO 9001 2000 - The Auditing Process on-line e-learning cbt (computer based) "ISO 9001-2000: The Auditing Process": This course teaches the fundamentals of the auditing process for ISO 9001-2000. It explains the basic audit procedures and requirements as well as the importance of starting and closing the audit in the correct fashion.  more...
HTML 4 Part 2 Advanced Topics on-line e-learning cbt (computer based)cd rom ... code for adding radio buttons to a form by selecting the correct set of code. • Complete the code for adding check boxes to a form by selecting the correct set of code. • Complete the code for adding buttons to a form by selecting the correct set of code. • Identify the code fragment for adding a selection list to a form. • Identify the code fragment for adding a text  more...
HTML 4 Part 2 Advanced Topics on-line e-learning cbt (computer based)cd rom ... code for adding radio buttons to a form by selecting the correct set of code. • Complete the code for adding check boxes to a form by selecting the correct set of code. • Complete the code for adding buttons to a form by selecting the correct set of code. • Identify the code fragment for adding a selection list to a form. • Identify the code fragment for adding a text  more...
Oracle9i Database Admin Manage Storage Structures on-line e-learning cbt (computer based)cd rom Course Overview The Oracle 9i Database Administration: Manage Storage Structures course is the third in a five-part series covering the database administration strategies and procedures provided in Oracle9i. In this course, participants learn the concepts associated with storage structure components. In addition, this course teaches users the procedures for managing segment free space, undo  more...
IBM DB2 Universal Database V6 1--App Development on-line e-learning cbt (computer based)cd rom ...catalog name. Obtain configuration information using the correct tool. Analyze an SQL statement using EXPLAIN and VISUAL EXPLAIN. Unit 4: Dynamic SQL Programming Duration: 2 Hour(s) Identify the characteristics of dynamic embedded SQL. Match the SQLDA data structure elements with the information they contain. Code statements using SQL keywords specific to dynamic SQL  more...
Oracle PL SQL Database Programming on-line e-learning cbt (computer based)cd rom ...erent Oracle supplied packages with their uses. Identify correct combinations of DBMS_PIPE subprograms and their uses. Identify the uses of the DBMS_DDL package. Match the subprograms of the DBMS_JOB package with their uses. Match the subprograms of the DBMS_OUTPUT package with their uses. Perform the steps to output messages onto the screen using the DBMS_OUTPUT package. Identify the  more...
ZENworks for Desktops 2 0 Part 1--Application Mgmt on-line e-learning cbt (computer based)cd rom ...ects. Match the necessary hardware requirements with the correct ZENworks installation resource. Identify the necessary software requirements for the installation of ZENworks. Identify the necessary rights requirements for the installation of ZENworks. Identify the required pre-installation tasks for ZENworks. Select the options necessary for a ZENworks custom installation. Identify  more...
Windows 2000 Install Config Admin --Part 2 File Sys Hardware Config on-line e-learning cbt (computer based)cd rom ...olved in the Windows 2000 printing process. Identify the corrective action to troubleshoot a print problem. Configure APM by using the Power Options icon in Control Panel. Sequence the steps performed by card services in smart card authentication. Configure the Kerberos V5 service by setting recovery options using the Services icon in Administrative Tools. Match the problems with the  more...
Oracle8i Database Admin Manage Storage Structures on-line e-learning cbt (computer based)cd rom ...ge Structures Duration: 1 - 2 Hour(s) Identify the correct order of the components of the storage hierarchy. Match the types of data segments with their features. Identify the uses of index segments. Identify the situations that lead to the creation of various non-schema object segments. Identify the situations that lead to the creation of various non-schema object segments.  more...
Lotus Domino R5 System Admin Part 4 User Setup Configuration on-line e-learning cbt (computer based)cd rom ...: Preparation Duration: 2 - 3 Hour(s) Identify the correct naming scheme for registering a user in Domino R5. Register an Organizational Unit in Domino R5 by using the Configuration tab in Domino Administrator. Enable the alternate language support by using the Configuration tab in Domino Administrator. Identify the factors to be considered before creating a user setup profile.  more...
Lotus Domino R5 System Admin Part 3 Server Setup Configuration on-line e-learning cbt (computer based)cd rom ...for a group by using the Access Control List. Select the correct combination of role and access level assigned to groups based on a specific situation. Identify the factors of mail routing in the Server Connection document used to specify a given piece of information. Schedule mail routing between servers in the same domain by using a Server Connection document. Identify the factors of  more...
Lotus Domino R5 System Admin Part 1 Planning a Notes Domino Infrastructure on-line e-learning cbt (computer based)cd rom ... Match Domino terms with their definitions. Form the correct hierarchical name for a specified user, given an organizational structure. Identify the strategies to be followed while specifying hierarchical names. Identify the advantages of using certificates. Identify the hardware considerations that will affect a rollout plan. Identify the software considerations that affect a rollout  more...
Windows NT 4 0 Administration Fundamentals - Part 2 on-line e-learning cbt (computer based)cd rom Course Overview This is the second course in a two part series which provides the knowledge and skills necessary to perform post-installation and day-to-day administration tasks in a single-domain and multiple-domain Windows NT 4.0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration. L earn To:  more...
Oracle8 Performance Tuning Optimizing Sorts and Minimizing Contention on-line e-learning cbt (computer based)cd rom ...able partition lock attributes. Match DDL locks with the correct definition. Identify situations that contribute to lock contention. View the name of locked table. Launch Oracle Performance Manager and display the locks currently held. Kill a session. Examine a trace file in the USER_DUMP_DEST directory. Unit 5: Resolving Contention Issues Duration: 1 - 2 Hour(s) Identify  more...
Oracle8 Performance Tuning Managing Memory and Disk I O on-line e-learning cbt (computer based)cd rom ... Identify the contents of the Redo Log Buffer. Match the correct function to the server process in the Redo Log Buffer. Perform the steps to size the Redo Log Buffer using the LOG_BUFFER parameter. Perform the steps to tune the Redo Log Buffer by displaying the number of all redo log space requests and redo entries using $VSYSSTAT. Perform the procedure to find the hit ratio of log space  more...
Oracle8 Database Administration - Manage Storage Structures on-line e-learning cbt (computer based)cd rom ...ge Structures Duration: 1 - 2 Hour(s) Identify the correct order of the components of the storage hierarchy. Match the types of data segments with their features. Identify the uses of index segments. Identify the situations that lead to the creation of various non-schema object segments. Identify the situations that lead to the creation of various non-schema object segments.  more...
C Programming - Part 2 on-line e-learning cbt (computer based)cd rom ...a class destructor for a specific scenario. Identify the correct code of the copy constructor that will initialize an object for a specified scenario. Identify the appropriate set of constructors and destructors to be used for creating and initializing objects in a specified situation. Identify the code to convert a standard data type to another standard data type by using the standard  more...
C Programming - Part 1 on-line e-learning cbt (computer based)cd rom ...al variables in C++. Identify the code that contains the correct definition of the struct tag and its variables. Identify the code that contains the correct definition of the union tag and its variables. Identify the code that contains the correct definition of enum tag and its variables. Identify the benefits of using typedef. Unit 3: Classes Duration: 2 Hour(s) Identify the  more...
C Programming - Part 4 on-line e-learning cbt (computer based)cd rom ...and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course will teach students the skills and knowledge necessary to perform some more advanced tasks with the C language. Students will learn some important read/write and memory management  more...
C Programming - Part 3 on-line e-learning cbt (computer based)cd rom ...and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course begins to introduce some more advanced topics. Students will learn about some of the more advanced uses for pointers, explore the collection of special bitwise operators, learn  more...
C Programming - Part 2 on-line e-learning cbt (computer based)cd rom ...and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. In this course, students will learn about arrays, pointers, and user-defined data types. L earn To: Define, initialize, and manipulate one-dimensional and two-dimensional arrays.  more...
C Programming - Part 1 on-line e-learning cbt (computer based)cd rom ...and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course will give students a basic understanding of some of the fundamental constructs of C. In addition to learning about the history of C, participants will learn basic syntax, data  more...
Oracle 11i10 Order to Cash Porcessing Invoices on-line e-learning cbt (computer based)cd rom ...g process. The course describes the methods for creating, correcting, and generating invoices. The course also covers using invoices for revenue recognition and making promised commitment accounts. Learn To: Identify key concepts of Receivables related to the Invoicing process. Identify key concepts related to entering invoices. Identify requirements for completing an invoice.  more...
Exchange Server 5 5 Design Implementation - Part 1 on-line e-learning cbt (computer based)cd rom Course Overview This is the first course in a six part series that will provide participants with the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Identify the features of shared-file messaging systems and client/server messaging systems. Identify the core and additional  more...
Essentials of Business Law Employment Law on-line e-learning cbt (computer based)cd rom Essentials of Business Law: Employment Law offers the student an overview of employment law essentials. This program identifies the elements of agent and principal relationships, the duties of agents and principals, and ways in which agreements between these two parties are ratified. The program also identifies fair labor laws and labor and management issues, including actions that constitute  more...
Essentials of Business Law The Legal Environment on-line e-learning cbt (computer based)cd rom ... Classify subject matters under their correct jurisdiction. Demonstrate an understanding of alternative resolutions. Demonstrate an understanding of how torts affect business. Determine company liability. Demonstrate an understanding of liability issues. Audience  more...
Strategic Management Establishing Strategic Focus on-line e-learning cbt (computer based)cd rom ...anagement process. Utilize the correct guidelines to make the strategic management process successful. Identify guidelines to encourage the decision-making process. Apply the seven-step decision-making process. Audience Managers and team leaders that want to understand and apply strategic management concepts.  more...
Strategic Management Developing a Successful Process on-line e-learning cbt (computer based)cd rom ...proper guidelines to get the plan accepted as well as the correct steps to implement, execute, and monitor the plan effectively. Learn To Identify the components of an effective planning document. Apply guidelines to make a strategic plan successful. Differentiate among the strategy types.  more...
SAP R 3 MM Purchasing Organization and Master Data on-line e-learning cbt (computer based)cd rom ...involved in materials acquisition processes, ensuring the correct materials and services are purchased at the best time and best price. User Support staff and Project Team members needing to acquire a user perspective of the SAP system are also targeted. Participants should have a good knowledge of their organization's procedures and standards for materials and inventory management, services  more...
SAP R 3 MM Purchasing Purchase Order Processing and Information System on-line e-learning cbt (computer based)cd rom ...nvolved in materials acquisition processes, ensuring that correct materials and services are purchased at the best time and best price. User Support staff and Project Team members needing to acquire a user perspective of the SAP system are targeted as well. Participants should have a good knowledge of their organization's procedures and standards for materials and inventory management, services  more...
Oracle SQL Specifics Retrieving and Formatting Data on-line e-learning cbt (computer based)cd rom ...ter string or a date. Match each type of operator to the correct label. Identify which operators can be used to find rows that do not meet a condition. Perform a query using a SQL operator. Use the ORDER BY clause to sort query results. Use a join to query data from multiple tables. Use an outer join to return records without a direct match. Identify the features of the SQL*Plus  more...
SQL Server 7 0 - Implementing a Database - Part 2 on-line e-learning cbt (computer based)cd rom ...normalization. Match the type of data integrity with its correct definition. Identify the methods of enforcing data integrity. Match each type of data integrity with its constraint method. Identify the characteristics of the constraints. Select the considerations for using constraints. Perform the steps to enforce domain integrity. Perform the steps to enforce entity integrity. Select  more...
SQL Server 7 0 System Administration - Part 3 on-line e-learning cbt (computer based)cd rom Course Overview This is the third course in a five part series that will provide students with the knowledge to install, configure, administer and troubleshoot Microsoft SQL Server 7.0. L earn To: Identify the concepts, interfaces and fixed roles involved in performing backups. Gain a working knowledge of database, transaction log and filegroup backups and perform these backups as  more...
Site Server 3 0 Implementation - Part 3 on-line e-learning cbt (computer based)cd rom This is the final course in a three part series that will help students prepare for the Microsoft Certified Professional exam 70-056, Implementing and Supporting Web Sites Using Microsoft Site Server 3.0. At the completion of this course, students will learn to identify the tasks and procedures associated with the Knowledge Manager; and identify the tools and procedures for analyzing Web site  more...
NetWare Service and Support Upgrade - Part 2 on-line e-learning cbt (computer based)cd rom ...ing a token ring connection. Identify the steps taken to correct problems in a Token Ring Network. Select the characteristics of an Ethernet network. Identify the activities involved in the working of an Ethernet network. Identify the sequence of steps involved in installing an Ethernet Connection. Identify the steps to be taken to troubleshoot an Ethernet connection. Identify the  more...
Self Development Motivating Yourself to Perform on-line e-learning cbt (computer based)cd rom In Self-Development: Motivating Yourself to Perform, managers and employees learn how to apply strategies that enable them to overcome procrastination. They also learn how to apply self-discipline and practice self-leadership concepts in order to foster motivation and perform at a high level. Learn To Use strategies to overcome procrastination.  more...
Time Management Developing a Plan on-line e-learning cbt (computer based)cd rom ...price their time, how to conduct a time audit, and how to correctly identify and control poor time management personality types. Learn To Identify the principles of time management. Identify the benefits of understanding my time. Identify characteristics of poor time management personalities.  more...
Creativity Innovation Fostering a Ceative Environment on-line e-learning cbt (computer based)cd rom ...cation (0.5 - 1 hour) Select the correct definition of a creativity audit. Identify the areas of your work environment that should be audited. Demonstrate an understanding of the creativity audit. Recognize the qualities that differentiate creative communication from other types of communication.  more...
Creativity Innovation Promoting Team Creativity on-line e-learning cbt (computer based)cd rom ...ster creativity. Recognize the correct order for the creative problem-solving processes. Use creativity to solve a problem. Use creativity to make a decision. Audience This program is for managers or team leaders who want to learn how to develop creative teams and conduct creative team sessions. Deployment  more...
Cross Cultural Business Comm Understanding Cultural Differences on-line e-learning cbt (computer based)cd rom ...w gender differences affect communication. Choose the correct definition of convergence. Identify the appropriate amount of personal space in cultures that value space. Categorize a given topic as being acceptable or unacceptable to discuss in an e-mail. Audience Managers, supervisors, employees, or anyone who communicates internationally for their organization, from their  more...
Financial Statements Financial Statements Analysis on-line e-learning cbt (computer based)cd rom ... used. • Identify steps to correcting variances. • Calculate a company a a s financial ratios. • Interpret a company a a s financial ratios. Audience Managers or employees interested in learning more about the importance of financial statements to daily business processes. Deployment  more...
Interpersonal Communication Effective Communication on-line e-learning cbt (computer based)cd rom ...ision. You must clear up a miscommunication regarding the correct discount for the Alpha line's products. Unit 3: Interference to Effective Communication (0.5 - 1 hour) Recognize what types of physical interference affect communication. Identify verbal and nonverbal interference. Choose the appropriate language.  more...
Interpersonal Communication Telephone Skills on-line e-learning cbt (computer based)cd rom Interpersonal Communication: Telephone Skills will help you develop the skills needed to project a positive image on the telephone, properly address callers, and establish good rapport. You will be provided with opportunities to incorporate positive personal attributes into telephone interactions, employ strategies to control a conversation, and effectively handle situations with difficult  more...
Grammar Skills Writing Effectively on-line e-learning cbt (computer based)cd rom ...es. To identify guidelines for correctly structuring a sentence. To identify five types of phrases. To identify features of clauses. To match sentence classes with their descriptions. To match subjects and verbs that agree with each other.  more...
Grammar Skills Punctuation Mechanics Spelling on-line e-learning cbt (computer based)cd rom ...nyms and antonyms. To identify correct uses of homonyms. To match commonly misused words with their descriptions. To identify guidelines for attaching prefixes and suffixes to words. To identify spelling guidelines. Audience Professionals who want to learn or improve their business  more...
Communicating w Difficult People Working with Difficult Employees on-line e-learning cbt (computer based)cd rom ... Discipline a difficult employee by applying the correct process. Audience Managers, facilitators, team leaders, and professionals who need to handle situations with difficult employees, co-workers, or superiors. Deployment Options Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options US English  more...
E-mail Etiquette Writing Effective E-mail Messages on-line e-learning cbt (computer based)cd rom ...e your e-mail message objectives, the importance of using correct punctuation, how to construct effective sentences and paragraphs, and how to edit your e-mail messages. The program also focuses on the importance of using specific words to avoid vagueness and using active voice rather than passive. Learn To Identify the differences between writing online and writing on paper.  more...
Customer Relationship Mgt Fundamentals of CRM on-line e-learning cbt (computer based)cd rom ... Match the tiers of marketing with their correct descriptions. Identify the goals of a market intelligence enterprise. Simulation Overview: In this simulation, you are a Marketing Director for Lillian Alley Enterprises, an Icon-owned venture. Lillian Alley, the founder of the company, is a Home, Garden, and  more...
Interviewing Skills Conducting an Interview on-line e-learning cbt (computer based)cd rom ...ng decision has been made. Learn To: Follow the correct processes involved in conducting an interview. Identify various methods for addressing difficult interviews and avoiding discrimination. Identify how to manage bias and evaluate the candidate to make an effective hiring decision. Follow the correct processes and guidelines for offering and turning down candidates and  more...
Human Resource Law Family Medical Leave Act on-line e-learning cbt (computer based)cd rom ...formation to employees. Select the correct definition of medical certification. Identify the Department of Labor form used for medical certification. Select health care providers who are qualified to medically certify FMLA leave. Select benefits that are exempt from FMLA protection.  more...
Decision Making Problem Solving Problem Solving Fundamentals on-line e-learning cbt (computer based)cd rom In Decision Making & Problem Solving: Problem Solving Fundamentals, you will learn to use a systematic approach to solve problems. In this program, you will face several problems in your organization and successfully use your problem solving skills in order to produce a positive outcome. Learn To Identify different ways problems can be handled.  more...
Conducting Meetings Effective Meeting Communication on-line e-learning cbt (computer based)cd rom ...tension among the employees. It is your responsibility to correct both the shipping and the employee relation problems. Unit 3: Listening Effectively and Asking Questions (0.5 - 1 hour) Understand how listening and questioning work together during a meeting. Recognize common barriers to communication. Improve your  more...
Facilitation The Facilitation Process on-line e-learning cbt (computer based)cd rom ...rocess, participants will learn the importance of and the correct way to prepare for a facilitation, the most effective way to guide a meeting, and the best way to achieve sustainable results. Specifically, they will learn how to assess a team's situation and needs, how to apply structural tools to make a meeting successful, and how to ensure that every team member participates. Learn To  more...
Correcting Performance Problems Addressing Performance Problems on-line e-learning cbt (computer based)cd rom ...Correcting Performance Problems: Addressing Performance Problems, you will learn a process for conducting effective feedback sessions with employees who have a performance problems. You will also learn guidelines for explaining to employees the impact of their problem behavior. In addition, you will learn the correct way to address negative employee responses, as well as how to respond when to  more...
ISO 9001 2000 Overview of Standards on-line e-learning cbt (computer based)cd rom ...tration. Identify the steps to correct identified gaps in your organization's ISO 9001 procedures. Audience Members of Corporate Management, Management Representatives, Directors of Quality Assurance, and Production Managers interested in the implementation of the ISO 9001: 2000 standard. Deployment Options e-Learning Accreditation NASBA credits: 3  more...
Coaching Building Relationships on-line e-learning cbt (computer based)cd rom ...proper guidelines. Select the correct motivators by assessing the employee's personality profile. Build a trusting relationship with employees by following appropriate guidelines. Establish employee trust by following the steps in the CARE process. Audience Managers and supervisors who want to learn how to  more...
Negotiating Preparing for a Negotiation on-line e-learning cbt (computer based)cd rom ...ablishing requirements. Follow the correct process for establishing requirements. Simulation Overview: In this simulation, you will meet with Susan Cole, one of Icon's Budget Accountants, and Terrence Martin, the Network Engineer assigned to your team. The three of you will be preparing for an upcoming negotiation with Empire  more...
Managing Generations in the Workplace Recruitment Retention on-line e-learning cbt (computer based)cd rom ...l employees. Identify ways to correct common managerial mistakes made with Generation X. Identify ways to assist a member of Generation X in self-management. Identify features of future work contracts. Audience This course is suitable for HR Managers, HR Directors, and Executive Management. Deployment  more...
ISO 9001 2000 The Auditing Process on-line e-learning cbt (computer based)cd rom ...s the importance of starting and closing the audit in the correct fashion. Learn To Identify features of a quality audit. Identify features of an audit checklist. Develop an opening meeting agenda. Identify three types of Quality Management System (QMS) audits.  more...
HIPPA Security Awareness Part 2 Security Safeguards for Practitioners on-line e-learning cbt (computer based)cd rom ...f the security management process required to prevent and correct security violations. To identify security management responsibilities of management or an appointed security officer. To identify key security areas addressed by physical safeguards. To identify the key aspects of facility access control.  more...
Advanced Project Mgmt Managing Accelerated Projects on-line e-learning cbt (computer based)cd rom ... Match schedule compression techniques to the correct descriptions. Identify how concurrent engineering and de-scoping can shorten project duration. Identify what changes can be involved in process reengineering. Identify risks of schedule compression methods. Identify the definition of  more...
Team Leadership Developing A High Peformance Team on-line e-learning cbt (computer based)cd rom ...nes. Match types of teams with the correct descriptions. Choose examples of criteria that should be used when selecting team members. Simulation Overview: In this simulation, you are the Exhibition Manager for Icon's Computing Hardware and Software division. To begin planning for your division's most  more...
Team Leadership Conducting Productive Team Meetings on-line e-learning cbt (computer based)cd rom ...ings (0.5 - 1 hour) Identify the correct order of the steps for conducting a team meeting. Follow steps for conducting a team meeting. Use guidelines to maintain productivity during team meetings. Encourage positive participation during team meetings. Select examples of tools  more...
Team Conflict Resolving Team Conflict on-line e-learning cbt (computer based)cd rom ... Approach team conflict by following the correct guidelines. Turn destructive conflict into constructive conflict in a team setting. Apply conflict-resolution skills when addressing a team conflict. Resolve team conflict by following the correct process. Audience Team members who want to  more...
Team Conflict Working in Diversified Teams on-line e-learning cbt (computer based)cd rom ...solve team conflict in a diverse setting by following the correct guidelines. Audience Individuals who want to learn more about working successfully as part of a diverse team. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1:  more...
Virtual Team Mgmt Developing Virtual Teams on-line e-learning cbt (computer based)cd rom ... Match the five types of virtual teams with their correct descriptions. Identify the three needs of a virtual team member. Identify three ways to develop a cohesive virtual team. Identify ways to determine if a virtual team member needs training. Select members for a virtual team.  more...
Virtual Team Mgmt Managing Virtual Team Relationships on-line e-learning cbt (computer based)cd rom ... Match the four characteristics with their correct description. Avoid characteristics of an ineffective virtual team manager. Identify the four factors that influence the type of technology used to communicate in a virtual team. Simulation Overview: In this simulation, you will meet with  more...
Principles of Marketing Pricing Strategy on-line e-learning cbt (computer based)cd rom ...ategy might achieve. Apply the correct terminology when developing a pricing strategy. Choose options to establish different prices for different buyers. Identify pricing strategies. Sequence the steps of the pricing process. Apply the appropriate steps of the  more...
Project Teams Participating on a Project Team on-line e-learning cbt (computer based)cd rom ... List the phases of a project's life cycle in the correct order. Select the requirements a project must meet to be successful. Resolve conflict in a project team meeting. Reach a consensus in a project team meeting. Listen actively during a project team meeting.  more...
IIS 4 0 Creating Configuring a Web Server - Part 4 on-line e-learning cbt (computer based)cd rom ...rameters in the .idq file. Given an output, identify the correct syntax in the query.htx file. Identify the management tasks provided by the Index Server manager to administer Index Server. Match the erroneous situation with the error detection and recovery performed by Index Server. Perform the steps to check the index status by using Performance Monitor. Match the types of security  more...
Site Server 3 0 Commerce Solutions - Part 2 on-line e-learning cbt (computer based)cd rom ...ication using Site Server, Commerce Edition; identify the correct business objects for the different types of pipelines; and identify benefits of specific design options for customer tracking. L earn To: Administer a Site Server, Commerce Edition web site. Deploy a web application using Site Server, Commerce Edition. Identify the correct business objects for the different types of  more...
CIW Dynamic Server Pages Part 2 on-line e-learning cbt (computer based)cd rom Course Overview This is the second course in a three part series that students will learn about PHP and introduces Microsoft Active Server Pages (ASP) and VB Script. Additionally, this course will cover debugging PHP, PHP security, introduction to ASP, using VBScript, ASP intrinsic objects, and ASP default components. Learn To • Identify errors and debugging in PHP. • Identify  more...
CIW Dynamic Server Pages Part 3 on-line e-learning cbt (computer based)cd rom ... 1: Active Server Pages 4 hours • Identify the correct sequence of events that occur when a user accesses data from a data source. • Identify the code that uses the appropriate properties and methods of the Connection object for a specified scenario. • Identify the code that uses the appropriate properties and methods of the RecordSet object for a specified scenario.  more...
Dir Database Int Using DirXML Part 4 XDS Docs XSLT Stylesheets on-line e-learning cbt (computer based)cd rom ... process. o Identify the code segment that contains the correct elements in the NDS.DTD file. o Create a filtered replica by using ConsoleOne. o Load a PBX driver by using Windows Explorer. o Import a PBX driver into a driver set by using ConsoleOne. o Import an NT domain driver by using ConsoleOne. o Match the syntax required to configure an NT domain driver with its functions. o  more...
Web Site Security Internet Intranet Management Policies on-line e-learning cbt (computer based)cd rom ...twork (LAN). Identify the tactics that prevent, detect, correct, and establish responsibility for electronic threats to a physical or electronic network. Identify Internet threats and how to safeguard a Windows NT network from these threats. Identify and track a network intruder. Identify the uses and prevention tactics for sniffing and spoofing. Identify the various items that  more...
From HAZMAT Plans & Programs, Inc
HAZWOPER 8 Hour Refresher with Blood Borne Pathogens Module on-line e-learning cbt (computer based)self directed ...Personal Protective Equipment (PPE) and how to choose the correct PPE for a situation - Understand the principles of decontamination as well as levels of decontamination and decontamination methods - Have a better understanding of potentially hazardous situations involving corrosives, solvents, oxidizers, and reactive chemicals - Understand the various considerations in an emergency  more...
From Compliance Solutions
IATA Transportation of Dangerous Goods-Online on-line e-learning cbt (computer based) ...calculation of Quantity Values. Select the correct dangerous goods documentation and marking requirements for air consignments. Course Topics: Classification Requirements State and Operator Variations Packaging Placarding, Labeling and Marking Documentation Loading and Segregation  more...
DOT Hazmat Transportation Online on-line e-learning cbt (computer based) ... to be safely packaged, labeled and accompanied with the correct paperwork. Who Should Be Trained? This is probably the single most misunderstood part of the regulation and it's REALLY simple! DOT mandates that any person who is involved in the shipment process, this includes the administrative support personnel that generate the paperwork (manifests, bills of lading, etc) as  more...
From Pitman Training Centre Notting Hill
Communication At Work If you're unsure about your English in an office environment, this is the course for you! Only 175. 00! In approximately 6 hours of study time, you'll relearn basic points of English grammar including the correct use of the apostrophe and subject and verb agreement; how to handle yourself on the phone including how to deal with difficult people; how to communicate through body language  more...
From Serebra Learning Corporation
Branding Your Internet Identity Develop an Online Identity on-line e-learning cbt (computer based) This course helps learners to develop their own online corporate identity, by building recognition and overcoming the various limitations that are associated with the Internet. Professionals who want to create and promote an online marketing strategy  more...
Understanding Your Customer on-line e-learning cbt (computer based) Can you imagine trying to sell a product or service to a customer you know nothing about? You probably wouldn't succeed. The better you know your customer, the higher your chance for success. In this course, you'll learn about the first major component of the strategic account sales (SAS) approach: research. You'll start by learning about the key areas to research using the SAS approach and where  more...
Delivering High-Impact Sales Presentations on-line e-learning cbt (computer based) The most important meeting you'll have with your client is when you show the decision makers that you have the right business fit for their needs. You've done a lot of hard work, so when the curtain goes up on your sales presentation, you want an award-winning performance. In this course, you'll learn about the third major component of the strategic account sales (SAS) approach--presentation.  more...
Delivering High-impact Territorial Account Sales TAS Presentations on-line e-learning cbt (computer based) In this course, you'll learn about the third major component of the territorial account sales approach--presentation. Your presentation is the most important meeting you'll have with your client. This is when you show the decision makers that you have the right product and business fit for their needs. You've done a lot of hard work, so when you make your sales presentation, you want it to  more...
Applying Your Field Sales Approach on-line e-learning cbt (computer based) A unique quality of effective field sales representatives is their ability to assess their customers' needs, determine sales opportunities, and access the decision makers--often in one or two sales calls. Sound impossible? It's not if the sales professional applies the essentials presented in Applying Your Field Sales Approach. This course provides sales strategies to change your customers'  more...
Preparing for Outbound Sales Calls on-line e-learning cbt (computer based) The most successful outbound sales calls begin long before the salesperson places the call. Successful inside selling is all about planning and being prepared. Being prepared means knowing what to expect from your customer and planning your responses. In this course, you will learn about the common perceptions customers have of salespeople. You will also learn the three premises of the inside  more...
Preparing for Inbound Sales Calls on-line e-learning cbt (computer based) Do you think selling means waiting for the phone to ring? A successful inside sales agent begins planning long before the customer calls. Successful inside selling is all about being prepared, and that means thinking ahead on customer inquiries and responses you will give. This course identifies the common perceptions that customers have of salespeople. In the course, you will learn the three  more...
Using Surveys to Measure Customer Satisfaction on-line e-learning cbt (computer based) If you're lucky, your customers will complain when they are dissatisfied with your company's service. If you're not so lucky, they'll say nothing and just take their business elsewhere. It's essential that you keep your fingers on the pulse of customer opinion if you are to prevent them defecting to the competition. You need to measure customer satisfaction on a regular basis, and this course will  more...
Evaluating Internal Assignments on-line e-learning cbt (computer based) So, is it success or failure? It's crucial that you take time to review your project and confirm outcomes on completion. What has been achieved, and what didn't go as planned? And how have you performed personally? Of course, success depends on your ability as an internal consultant to continually develop in the role, increase your skills, and make overall improvements in your performance. This  more...
Introduction to Project Process Groups and Initiating a Project on-line e-learning cbt (computer based) In a relay race, the baton handoff from one runner to the next has a dual purpose. For the first runner, the handoff represents the end of his phase of the race. For the second runner, the handoff represents the beginning. The baton handoff is both a result and an input. In any project, there are many baton "handoffs" that must happen, making the whole project highly interactive. During this  more...
Project Planning on-line e-learning cbt (computer based) In the early planning phases, project managers and team members have the most potential influence on the outcomes of a project. Yet, lots of planning does not guarantee successful planning. Just as project success can be planned, project disasters can be predestined if team members are not careful about the assumptions they make. A project management team that can balance the need for  more...
Making Group Decisions Working Together on-line e-learning cbt (computer based) This course introduces several strategies to recognize and overcome challenges that can hamper a general group consensus. Professionals who want to resolve workplace challenges more effectively.  more...
Ratios Averages and Graphs on-line e-learning cbt (computer based) Whether tracking profitability or portraying the rate of inventory consumption, knowledge of ratios and averages is indispensable in the business world. Using real-world scenarios, this course explains the concepts of ratio, proportion, and how to compare different kinds of numbers; and discusses simple, weighted, and moving averages. Anyone who needs to apply basic math skills to business  more...
The Role of Critical Thinking in Organizations on-line e-learning cbt (computer based) In the organizational arena, applied critical thinking skills provide an essential foundation for all effective planning, problem-solving, and decision-making activities. Employees who can analyze and reason consistently and proficiently furnish a cost-efficient resource that results in a distinctive competitive advantage. Workers who are skeptical of quick fixes and operational dogma pay  more...
Critical Thinking Skills for Managing on-line e-learning cbt (computer based) Rational decision making is linear and is what you do when you put your facts in order. Intuition is looking at those facts and trying to see a pattern-and the patterns aren't always evident because the patterns aren't always linear. The two together are an extremely powerful combination. Joel Kurtzman, President, Kurtzman Associates and former editor, Harvard Business Review. The Critical  more...
Giving Feedback A Manager s Guide on-line e-learning cbt (computer based) The performance of your business depends upon the performance of every member of your staff. Thus a key skill for all who manage staff is the ability to provide candid, constructive feedback about performance. The purpose of this course is to enable you to enhance your skills in giving feedback. The course starts by exploring the nature of feedback, and it then develops a practical approach to the  more...
The Process of Interpersonal Communications on-line e-learning cbt (computer based) It is almost impossible to be productive in today's business environment without being an effective communicator. This is particularly true if achievement of your goals depends on your ability to influence others. You need to be able to communicate your ideas, instructions, thoughts, and feelings accurately. This is not as easy as it may seem, and ineffective communication is often at the core of  more...
Continuous Performance Assessment on-line e-learning cbt (computer based) This course shows you how to make performance appraisal a continuous process. The first stage of continuous performance assessment is planning. Appraisal must be linked to performance goals that matter, and these goals need to encompass both the organization and the individual before a performance plan can be agreed on by appraiser and appraisee. Even with conventional roles and relationships this  more...
Successful Coaching Relationships on-line e-learning cbt (computer based) Coaching is a set of practical skills and a style of relating that develop the potential of both the individual being coached and the coach. For this development to take place, there must be a working relationship between a coach and a willing coachee, a relationship based on mutual trust, respect, commitment and confidentiality. Within this collaborative framework, the coach uses a repertoire of  more...
Employee Compensation HRCI PHR on-line e-learning cbt (computer based) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the theories and applications associated with effective compensation. As a human resources professional, you are responsible for helping to ensure that your company's workforce possesses the skills, knowledge and abilities to meet the current and  more...
Offers Contracts and Organizational Exit HRCI PHR on-line e-learning cbt (computer based) Human Resource (HR) professionals today have to deal with particularly sensitive subjects regarding employment. This course examines employment offers for prospective candidates, contract creation, and record-keeping requirements. In addition, the complex issues of organizational exit--including downsizing, severance, and termination--are explored. The Human Resource Certification Institute's  more...
Offers Contracts and Exit from the Organization HRCI PHR on-line e-learning cbt (computer based) Human Resource (HR) professionals today have to deal with particularly sensitive subjects regarding employment. This course examines employment offers for prospective candidates, contract creation, and record-keeping requirements. In addition, the complex issues of organizational exit--including downsizing, severance, and termination--are explored. The Human Resource Certification Institute's  more...
Compensating Employees HRCI PHR on-line e-learning cbt (computer based) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the theories and applications associated with effective compensation. As a human resources professional, you are responsible for helping to ensure that your company's workforce possesses the skills, knowledge and abilities to meet the current and  more...
Accounting Fundamentals on-line e-learning cbt (computer based) How does a business achieve and maintain profitability? An understanding and an accurate application of accounting practices are hallmarks of a successful and financially progressive business. Accounting is a distinct discipline, with its own standards and language. Understanding accounting procedures requires a prerequisite knowledge of certain principles, concepts, terms, and common accounting  more...
Accounting Systems and Closing Activities on-line e-learning cbt (computer based) Some businesses carry out hundreds of transactions in a single day. You can imagine the accounting data at the end of the day, or the end of the month. Ultimately, these transactions can be categorized into a few different types. Organizing the transactions through special journals actually reduces the work and allows you to be more efficient in your accounting activities at the end of every  more...
Accounting for Corporations on-line e-learning cbt (computer based) Did you know that basic accounting transactions for corporations are different than other types of business organizations? Do you need to learn more about the basic accounting principles of corporations? This course is designed to teach you how to perform basic accounting procedures specifically for corporations. You will learn how to record the issuance of stock and record transactions in the  more...
Thinking Strategically on-line e-learning cbt (computer based) ...an and process efficient is no good if you don't have the correct business strategy. But what is strategic thinking and what does it look like in the context of your business? This course is focused on discovering and using the key elements of successful strategic thinking. Those in management who are engaged in or preparing for a more strategic role in their business. This includes senior  more...
Pricing for Profitability on-line e-learning cbt (computer based) ...mful to the success of your new product or service than incorrect pricing and other financial projections In this course, you will not only learn how to gather pertinent revenue and expense information to help you price your product, but also how to determine your objectives and policies to correctly position your product in its market niche. You'll examine three methods and four strategies  more...
Design of Experiments DOE on-line e-learning cbt (computer based) By the time they reach the Six Sigma Improve phase, organizations have a solid understanding of how and why their processes fail to meet customers' expectations. Organizations use the Design of Experiments (DOE), a key methodology of the Six Sigma Improve phase, to quantify with statistical precision the factors that are causing this gap. Well-designed experiments result in effective process  more...
Design and Analysis on-line e-learning cbt (computer based) In the Six Sigma Improve phase, organizations are aiming to evaluate which process inputs have the most significant impact on the process output. Only by effective experimental design and subsequent analysis can organizations pinpoint areas for improvement. This course will enable you to choose between process methods, determine the most effective process, and take into account all of the  more...
Experimenting for Process Improvement on-line e-learning cbt (computer based) The Improve phase of the Six Sigma DMAIC methodology concerns locating the optimal conditions of a process. Many improvement techniques used in Six Sigma concentrate on the impact of single factors on response or yield. In order to achieve breakthrough improvements, however, it is necessary to determine how multiple interacting factors impact response. This course introduces the sophisticated  more...
Total Productive Maintenance TPM on-line e-learning cbt (computer based) How do you ensure that the maintenance requirements of physical assets are met as cheaply and effectively as possible? The goal is to reduce downtime and minimize maintenance costs. Total Productive Maintenance (TPM) is a systematic approach to eliminating waste associated with production equipment and machinery. It is an approach that seeks to engage all levels and functions in an organization to  more...
Properties and Applications of Probability Distributions on-line e-learning cbt (computer based) Whether calculating future process capability or the length of time before product failure, probability distributions are essential to the Six Sigma Black Belt. Distributions and their random variables are the key to determining supportable conclusions for hypothesis tests and confidence intervals. This course discusses the general use of probability distributions, and reviews the applications of  more...
Measurement Systems on-line e-learning cbt (computer based) The Six Sigma DMAIC system is a roadmap that shows the way to process and performance improvement. The second phase in the roadmap, the Measure phase, provides a methodology and tools for collecting data and establishing baseline measures of current processes. However, measurement itself can be problematic. A measurement system is only as good as the measuring instruments and the operators, and  more...
Analyzing Process Capability on-line e-learning cbt (computer based) Process capability is determined by a range of variables including people, machines, materials and measurements. The cumulative result must be quantified numerically to determine current performance and project future potential. To do so requires a knowledge of control limits, specification limits, capability indices, and the difference between short- and long-term variability. This course teaches  more...
Calculating Process Capability on-line e-learning cbt (computer based) When process data fails to produce a normal distribution, special indices are required to calculate process capability. This course teaches Black Belt candidates the indices for non-normal process capability, and discusses how to transform non-normal data for use in standard statistical tests. It also examines the difference between continuous and discrete data, and the distributions used for  more...
Six Sigma DMAIC Analyzing the Data on-line e-learning cbt (computer based) There's one thing that doctors, mechanics, and detectives sometimes share in common--getting to the source of something that's gone wrong in a system. Things go wrong in business systems too, and to get at the source of the problem, you have to dig down deep. This course is all about making sure Six Sigma Green belts and team members dig deep enough, to where the solutions are simplest. In order  more...
Lean Strategies on-line e-learning cbt (computer based) ...information about how to put all of these together in the correct sequence. In this course, you'll learn how to prepare for, develop, and maintain a lean organization. In Lesson 1 you'll learn what lean techniques to implement first and how to make the organizational transition go smoothly. In Lesson 2 you'll explore how to deploy specific lean techniques and support your efforts with proven  more...
Inventory Management on-line e-learning cbt (computer based) In today's economy, companies must be able to move large quantities of product quickly to locations across the globe. Overnight delivery methods have drastically altered customers' expectations regarding delivery times. Lead times of four to six weeks are no longer acceptable. In light of these changes, effective Inventory Management is no longer static- the emphasis is on movement, and quick  more...
Pricing and Profitability for Product Managers on-line e-learning cbt (computer based) A crucial aspect of a product manager's job is deciding what price to charge for a given product. It's equally important to understand that pricing decisions do not happen in a vacuum; the product manager will be held accountable for the success of the products he prices. Clearly, it's important for the product manager to understand the financial implications of his decisions. In this course,  more...
Developing a New-product Strategy on-line e-learning cbt (computer based) Product development is not a mystery. Nor is it only the concern of your research and development department. One of your main responsibilities as a product manager is to create a new-product strategy. This means that in addition to developing new-product goals, you also need to develop a plan for reaching those goals. In this course, you'll explore the tools and techniques to help you create a  more...
Rightful Termination on-line e-learning cbt (computer based) One of the most difficult things you will do as a manager is to tell an employee that his or her working relationship with the company must end. When you take this course, you will learn specific steps to follow when terminating someone's employment due to layoffs, performance problems or misconduct. You will then have the opportunity to apply what you've learned in a role play. Of course, the  more...
Web Graphics Concepts on-line e-learning cbt (computer based) This WestNet e-Learning module introduces several Web design concepts. We will also look at the Americans with Disabilities Act (ADA) and how it affects Web design.  more...
Usability Engineering on-line e-learning cbt (computer based) This WestNet e-Learning module presents the concept of usability engineering and also explores the various forms of testing and measurement, measurement devices, and methodology.  more...
HIPAA Implementing Privacy Rules on-line e-learning cbt (computer based) The Health Insurance Portability and Accountability Act (HIPAA) mandates how healthcare plans, providers, and clearinghouses store and transmit individuals' health information. Implementation of and compliance with the HIPAA privacy rules is mandatory. These rules present significant challenges to the day-to-day operations of organizations involved in the healthcare industry. Organizations that  more...
Interviewing and Hiring Practices on-line e-learning cbt (computer based) This course is intended to teach learners how to exercise sound judgment in the hiring and interviewing process. Not many companies nowadays specify discriminatory characteristics either directly or openly in an advertisement, unless these are required by a bona fide occupational qualification. Your advertising medium, the questions you ask on forms, what you discuss in company publications, and  more...
Object-Oriented Analysis and Design with UML Analyzing the System on-line e-learning cbt (computer based) To show how to specify object interaction in the UML and to identify associations and inheritance between classes Web developers  more...
Object-Oriented Analysis and Design with UML Designing the System on-line e-learning cbt (computer based) To introduce architectural analysis and design, and the role of key mechanisms Web developers  more...
Object-Oriented Analysis and Design with UML Design and Implementation Issues on-line e-learning cbt (computer based) To describe the main principles of designing and implementing an object-oriented model Web developers  more...
ADO NET Connections and Commands on-line e-learning cbt (computer based) To introduce ADO.NET and to describe how to make connections to databases and run stored procedures and SQL statements in a connected design C# programmers and candidates for the Microsoft MCSD and MCAD certification paths  more...
Advanced ADO NET Programming on-line e-learning cbt (computer based) To explain how to modify DataSet data, update data sources, read and write XML data sources, and interact with ADO.NET C# programmers and candidates for the Microsoft MCSD and MCAD certification paths  more...
Managing Disconnected Data on-line e-learning cbt (computer based) To demonstrate how to relate tables and DataSets, bind DataSets to a DataGrid, and to modify, view, and select disconnected data C# programmers and candidates for the Microsoft MCSD and MCAD certification paths  more...
ANSI C Programming Introducing C on-line e-learning cbt (computer based) To familiarize students with the capabilities of the ANSI C language and to enable them to write useful C programs Programmers and software developers new to ANSI C  more...
ANSI C Programming Functions on-line e-learning cbt (computer based) To introduce functions in ANSI C and describe how to write and use them in programs Programmers and software developers new to ANSI C  more...
ANSI C Programming Expressions on-line e-learning cbt (computer based) To describe the syntax rules governing expressions and statements in ANSI C and how to to use expressions and statements Programmers and software developers new to ANSI C  more...
ANSI C Programming Flow Control on-line e-learning cbt (computer based) To describe advanced flow-control statements Programmers and software developers new to ANSI C  more...
ANSI C Programming Text Processing on-line e-learning cbt (computer based) To describe how to write ANSI C programs for text, string, and array processing Programmers and software developers new to ANSI C  more...
ANSI C Programming Processing Records on-line e-learning cbt (computer based) To describe how to write ANSI C programs for processing aggregate data objects individually, in arrays, and in lists Programmers and software developers new to ANSI C  more...
ANSI C Programming Pointers on-line e-learning cbt (computer based) To describe how to write advanced, efficient ANSI C programs using pointers Programmers and software developers new to ANSI C  more...
UNIX System Administration on-line e-learning cbt (computer based) This course presents the basics of administering a UNIX operating system. It includes instruction on adding and removing users, backing up the file system, managing the file system, and manipulating the run-time environment. The course introduces the concept of system administration. It describes the duties of the system administrator, introduces the superuser and discusses how an administrator  more...
Windows 2000 - Network Design Addressing and Naming Services on-line e-learning cbt (computer based) To provide an overview of DHCP, DNS, and WINS services in Windows 2000 and to analyze and design a requirement and implementation strategy using these services Students preparing for Microsoft exam 70-221; personnel in medium to very large computing environments that use the Windows 2000 network operating system  more...
Windows 2000 Core Technologies- TCP IP on-line e-learning cbt (computer based) To provide an overview of TCP/IP concepts and how they apply to Windows 2000 Students preparing for Microsoft exam 70-221; personnel in medium to very large computing environments who use the Windows 2000 network operating system  more...
Monitoring Reporting and ISA Server Enterprise Edition on-line e-learning cbt (computer based) To describe the use of ISA Server in an enterprise and develop a strategy for monitoring ISA Server activity IT Professionals including web administrators, network administrators, and security administrators but not network architects  more...
Streams Pipes Redirects and Processes on-line e-learning cbt (computer based) To introduce applying filters to text streams and redirecting, piping to the input/output commands, and Linux processes Students wishing to acquire the basic skills required as a Linux system administrator.  more...
File Handling in Linux on-line e-learning cbt (computer based) To understand the Linux file system and to manage file ownership and permissions Students wishing to acquire the basic skills required as a Linux system administrator.  more...
Filesystem Mounting and Management on-line e-learning cbt (computer based) To configure Linux file systems for mounting and unmounting Students wishing to acquire the basic skills required as a Linux system administrator.  more...
Lotus Notes 6 Client on-line e-learning cbt (computer based) To configure Lotus Notes 6 client application successfully and tailor it to the specific needs of an organization Domino R5 administrators  more...
Network Security Issues on-line e-learning cbt (computer based) To discuss security issues surrounding computers and the Internet Individuals, with minimal experience of information security issues, who interface with their organization's Internet IT systems; new employees; individuals new to using the Internet  more...
Introduction to Security in Networked Environments on-line e-learning cbt (computer based) To introduce the student to security concepts and threats to networks and data Network administrators, firewall administrators, systems administrators, application developers, and IT security officers  more...
Troubleshooting on-line e-learning cbt (computer based) This WestNet e-Learning module presents a general approach for troubleshooting a network, the most common software and hardware tools for network troubleshooting, and a series of real-world problems that show how an administrator can use various combinations of tools and a disciplined approach to identify and correct many common problems.  more...
Operation and Configuration of Cisco IOS Routers on-line e-learning cbt (computer based) To use available configuration tools to establish connectivity to a router in order to complete the initial router configuration and to verify the default configuration and status of a functioning access-layer router Individuals new to networking concepts and terminology; individuals preparing to take the Interconnecting Cisco Network Devices (ICND) learning path; anyone preparing for the  more...
Introduction to PL SQL on-line e-learning cbt (computer based) To introduce PL/SQL and provide an introduction to identifiers and variables in PL/SQL Database administrators, application developers, and database operators  more...
Using PL SQL with an Oracle Server on-line e-learning cbt (computer based) To write lexical units in their correct format in a PL/SQL block, perform data conversion in PL/SQL, write PL/SQL anonymous blocks, and recognize the correct structure of a PL/SQL program block Database administrators, application developers, and database operators  more...
Utilizing DB2 UDB Utilities on-line e-learning cbt (computer based) To explain the use of DB2 UDB data movement and data maintenance utilities Anyone wishing to gain knowledge of DB2 UDB; end users seeking advanced competence in DB2 UDB; candidates for IBM DB2 UDB V8.1 for Linux, Unix and Windows Database Administration certification, and those working towards IBM Certified Database Administrator  more...
Workplace Security Awareness on-line e-learning cbt (computer based) This one-hour course will provide an awareness-level orientation of basic workplace security fundamentals and appropriate actions for workers to take in the event of potential threat situations that may be encountered in the workplace, including encountering trespassers, receiving phone threats, dealing with workplace violence incidents, evacuating during an emergency, and protecting against  more...
NFPA 1600 Business Continuity Programs on-line e-learning cbt (computer based) Whether it is a natural disaster that sweeps through your city or a computer virus that destroys vital electronic information, businesses need to be able to recover their services and operations as soon as possible if such a disaster does occur. A Business Continuity Program involves planning the recovery of operations when confronted with adverse events such as natural disasters, technological  more...
IATA 2 Marking and Labeling on-line e-learning cbt (computer based) This one-hour training course will introduce the International Air Transport Association's Marking and Labeling requirements. The proper identification, preparation, and transportation of hazardous materials affects everyone's safety. This training course may be used to meet the requirements for general awareness/familiarization training. Your employer will provide additional function-specific  more...
IATA 5 Limitations and Shipment Review on-line e-learning cbt (computer based) This course explains that the Department of Transportation (DOT) governs all modes of transportation in the U.S., including air transportation. The DOT has a set of regulations pertaining to the shipment of hazardous materials (dangerous goods) known as the Hazardous Materials Regulations (HMR). This training course may be used to meet the requirements for general awareness/familiarization  more...
Fire Prevention and Safety on-line e-learning cbt (computer based) This one-hour training course addresses how to prevent fires and recognize fire hazards. It will also discuss what actions to take in the event of a fire, including the proper use of portable fire extinguishers. The content in this course is designed to comply with the intent of the applicable regulatory requirements. define the chemistry of fire recognize common fire hazards classify types  more...
First Aid--Automated External Defibrillator on-line e-learning cbt (computer based) The primary focus of this 30-minute course is the proper use of the Automated External Defibrillator (AED). Use of the AED also includes the ABCs of basic life support: maintaining an open airway, restoring breathing, and restoring circulation, which will also be briefly reviewed in this training. Note: This training should not be used as the primary basis for any AED certification. It is  more...
First Aid--Medical Emergencies on-line e-learning cbt (computer based) Medical emergencies can occur at anytime but may be hidden because of injuries suffered in an accident, or an accident may trigger a medical emergency such as a heart attack, stroke, or seizure. This one-hour training will focus on the signs and symptoms of specific medical emergencies and their treatment. Being trained in first aid could mean the difference between life and death. Note: This  more...
Hand and Power Tool Safety on-line e-learning cbt (computer based) ...ral power tool safety precautions define the purpose and correct usage of guards specify what tools are equipped with safety switches identify specific hazards and control measures related to the use of electric tools identify specific hazards and control measures related to the use of power grinders identify specific hazards and control measures related to the use of pneumatic tools  more...
Hot Work Permits on-line e-learning cbt (computer based) Hot work can be defined as any operation such as brazing, cutting, welding, grinding, soldering, or torching that can cause sparks or flames. While such work is necessary, the hazards associated can be minimized through an effective hot work permit program. This 30-minute course provides an overview of an OSHA-compliant hot work permit program, including the permit process, roles and  more...
Ladder and Scaffolding Safety on-line e-learning cbt (computer based) This one-hour course is designed to train employees to recognize the hazards associated with ladders, stairways, and the type of scaffold being used at the work site and to understand the procedures to control or minimize those hazards. The content in this course is designed to comply with the intent of the applicable regulatory requirements. identify the types of portable ladders and their  more...
Ladder Safety on-line e-learning cbt (computer based) This course provides information about the safe use of portable and fixed ladders. The intent of the course is to provide the learner with information about the hazards involved with the use of ladders and control methods that will greatly reduce these hazards. The content in this course is designed to comply with the intent of the applicable regulatory requirements. identify hazards related to  more...
Lead and Cadmium on-line e-learning cbt (computer based) ...re to understand the dangers of cadmium and lead, and the correct practices that should be followed when working with them, can leave you exposed to long-term health risks. Lead and cadmium have a number of industrial applications. This course provides an understanding of the basic health effects, routes of entry, methods of compliance and prevention, and regulatory requirements for both  more...
Structuring Editing Saving and Opening Documents in Word 2007 on-line e-learning cbt (computer based) Word 2007 provides many options for structuring and editing documents which are complemented by a variety of editing tools. There are also options for saving documents which can be customized to suit your word processing needs. This course explains the use of page and section breaks, spacing adjustment, and column insertion, and explores the basic editing tools packaged with Word 2007. A new  more...
Structuring editing saving and opening documents in Word 2003 on-line e-learning cbt (computer based) To demonstrate how to structure, edit, save, and open documents in Word Personnel at all levels of the enterprise; end-users seeking to attain competency in Word 2003; end-users seeking to obtain Microsoft Office Specialist (MOS) certification at Core level in the use of Microsoft Word 2003; end-users seeking a basic IT certification such as ECDL/ ICDL3, or an equivalent  more...
Printing Help and Automated Formatting in Word 2003 on-line e-learning cbt (computer based) To describe how to use the Print, Help, and automated formatting features in Word Personnel at all levels of the enterprise; end-users seeking to attain competency in Word 2003; end-users seeking to obtain Microsoft Office Specialist (MOS) certification at Core level in the use of Microsoft Word 2003; end-users seeking a basic IT certification such as ECDL/ ICDL3, or an equivalent  more...
Access 2003 and the Web on-line e-learning cbt (computer based) To make Access databases use web resources with hyperlinks and data access pages Anyone wishing to become familiar with Microsoft Access 2003 at an advanced level; students seeking to obtain Microsoft Office Specialist certification in the use of Microsoft Access 2003  more...
Microsoft Word 97 Basic on-line e-learning cbt (computer based) This highly interactive CBT contains five units that cover basic Word skills. Through step-by-step instruction within a realistic simulation of Microsoft Word 97, students learn how to design, create, edit, and enhance documents. Performance-based Pre- and Post-Assessments create a custom course path for each learner covering only the topics not yet mastered. A searchable index and online glossary  more...
Microsoft Word 2000 Basic on-line e-learning cbt (computer based) This highly interactive CBT contains five units that cover basic Word skills. Through step-by-step instruction within a realistic simulation of Microsoft Word 2000, students learn how to design, create, edit, and enhance documents. Performance-based Pre- and Post-Assessments create a custom course path for each learner covering only the topics not yet mastered. A searchable index and online  more...
Microsoft PowerPoint 2000 Basic on-line e-learning cbt (computer based) This highly interactive CBT contains five units that cover basic PowerPoint skills. Through step-by-step instruction within a realistic simulation of Microsoft PowerPoint 2000, students learn how to create and modify a presentation, enhance a presentation with pictures and charts, and customize a presentation with slide masters. Performance-based Pre- and Post-Assessments create a custom course  more...
ECDL ICDL 4 Module 3 Word Processing - Formatting and Editing in Word 2003 on-line e-learning cbt (computer based) To demonstrate how to use mail merge and automated formatting and editing features in Word 2003. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a word-processing application; end users wanting to attain competency in using Microsoft Word 2003; end users  more...
ECDL ICDL 4 Module 3 Word Processing - Editing and Printing in Word 2003 on-line e-learning cbt (computer based) To demonstrate how to structure, edit, and print Word 2003 documents. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a word-processing application; end users wanting to attain competency in using Microsoft Word 2003; end users wanting to attain an ECDL or ICDL  more...
ECDL ICDL 4 Module 5 Database - Basic Access 2003 Forms on-line e-learning cbt (computer based) To outline the processes for creating and modifying forms. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a database application; end users wanting to become familiar with database concepts; end users wanting to attain competency in using Microsoft Access  more...
ECDL ICDL 4 Module 7 Information and Communication - Outlook 2003 E-mail on-line e-learning cbt (computer based) To demonstrate how to work with text, attachments, and contacts in Outlook 2003. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in the use of web browsing and e-mail applications; end users wanting to attain competency in using Microsoft Internet Explorer 6 and  more...
Adobe GoLive CS2 Enhancements and Publishing Your Site on-line e-learning cbt (computer based) This course introduces you to enhancements and publishing a Web site using Adobe GoLive CS2. In this course, you will learn how to create rollovers and forms. You will also learn to add multimedia and flash files to your Web site and correct broken links, change and update links, connect your site to a server, and finally upload your site. The audience consists of Web designers and developers  more...
C Programming - Part 1 on-line e-learning cbt (computer based) This course is the first in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course will give students a basic understanding of some of the fundamental constructs of C. In  more...
C Programming - Part 2 on-line e-learning cbt (computer based) This course is the second in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. In this course, students will learn about arrays, pointers, and user-defined data types.  more...
C Programming - Part 3 on-line e-learning cbt (computer based) ...and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course begins to introduce some more advanced topics. Students will learn about some of the more advanced uses for pointers, explore the collection of special bitwise operators, learn  more...
C Programming - Part 4 on-line e-learning cbt (computer based) ...and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course will teach students the skills and knowledge necessary to perform some more advanced tasks with the C language. Students will learn some important read/write and memory management  more...
Writing Skills : Writing to Complain on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Clear writing demonstrates clear thinking and in business writing can be one of the most powerful and persuasive tools for getting things done. This course gives you a step by step guide to writing concise and effective complaint letters that get results. It looks in detail at the importance of addressing your letter to the correct person, stating your complaint clearly and succinctly; what  more...
Literacy Skills for Business - Punctuation on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Literacy Skills for Business This course helps to make everyday written business communication more purposeful, correct and efficient. It is aimed at Business people and will instruct in skills often forgotten since the 'O' Level/GCSE English Language days. It is full of handy hints and do's and don'ts for everyday written English. Because of it's modular approach, users can choose to strengthen  more...
Literacy Skills for Business - Spelling on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Literacy Skills for Business This course helps to make everyday written business communication more purposeful, correct and efficient. It is aimed at Business people and will instruct in skills often forgotten since the 'O' Level/GCSE English Language days. It is full of handy hints and do's and don'ts for everyday written English. Because of it's modular approach, users can choose to strengthen  more...
Literacy Skills for Business - Best Practice for Business on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Literacy Skills for Business This course helps to make everyday written business communication more purposeful, correct and efficient. It is aimed at Business people and will instruct in skills often forgotten since the 'O' Level/GCSE English Language days. It is full of handy hints and do's and don'ts for everyday written English. Because of it's modular approach, users can choose to strengthen  more...
Effective Email Series: Policies and Procedures on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd More and more organisations are using e-mail for routine internal communication. While many see this as an improvement on previous methods and a more open and informal way of communicating, others see it as an attention-grabbing and invasive means of communication. There are some disadvantages to the use of e-mail, but they are generally outweighed by advantages. In order to protect IT systems and  more...
Cisco Internetwork Troubleshooting - Part 3 on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This is the third course in a five-part series on Cisco Internetwork Troubleshooting 4.0 (CIT 4.0). CIT 4.0 teaches students how to baseline and troubleshoot an environment using Cisco routers and switches for multiprotocol client hosts and servers. This is an advanced series that shows networking professionals troubleshooting processes on Cisco Routers and Catalyst Switches. This course will  more...
Cisco Internetwork Troubleshooting - Part 4 on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This is the fourth course in a five-part series on Cisco Internetwork Troubleshooting 4.0 (CIT 4.0). CIT 4.0 teaches students how to baseline and troubleshoot an environment using Cisco routers and switches for multiprotocol client hosts and servers. This is an advanced series that shows networking professionals troubleshooting processes on Cisco Routers and Catalyst Switches. This course will  more...
Cisco Internetwork Troubleshooting - Part 5 on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This is the last course in a five-part series on Cisco Internetwork Troubleshooting 4.0 (CIT 4.0). CIT 4.0 teaches students how to baseline and troubleshoot an environment using Cisco routers and switches for multiprotocol client hosts and servers. This is an advanced series that shows networking professionals troubleshooting processes on Cisco Routers and Catalyst Switches. This course will cover  more...
Excellence in Service: Establishing Service Standards on-line e-learning cbt (computer based) In Excellence in Service: Establishing Service Standards, participants will learn what customers really want from their organization and how they evaluate your service, as well as how to create and implement effective service standards. In addition, participants will learn how to monitor service standards and how to correct problems that cause service to fall below those standards.  more...
The Professional Teller: Working with Money on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The Professional Teller: Working with Money offers the student an overview of the various features of money, the different forms of currency, and how money is packaged. The program also covers how to handle money by using the processes for paying and receiving cash. In addition, the program instructs the student how to organize and secure a drawer, as well as how to distinguish between real and  more...
The Professional Teller: Following Security Procedures on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The Professional Teller: Following Security Procedures offers the student an overview of internal and external security measure that banks take, what procedures the student should follow to ensure bank security, and what actions the student should take in response to angry or violent customers and/or suspicious activity. The program also covers the common types of crimes committed against banks,  more...
Supporting Microsoft Windows NT 4.0 Core Technologies - Part 4 on-line e-learning cbt (computer based) This is the fourth course in the Supporting Windows NT Server 4.0 curriculum. This series covers all the objectives of Microsoft s Certified Systems Engineer exam for Microsoft Windows NT Server 4.0 Core Technologies. The course materials have been developed with support from Microsoft and have been reviewed and approved by Microsoft for adherence to their certification exam objectives.  more...
ISPF with TSO E I on-line e-learning cbt (computer based) Provides an extensive and practical introduction to the MVS TSO/E system and using the ISPF Program Development Facility (ISPF/PDF). End users, programmers, operators, production support, technical support, analyst.  more...
Project Team Management Participating in a Project Team on-line e-learning cbt (computer based) Project Team Management: Participating in a Project Team offers the student information required to understand types of projects and project teams. The program covers guidelines for resolving conflict within a project team and for helping team members reach consensus. It also offers information on the personal responsibilities and communication skills needed to participate on a project team.  more...
Virtual Team Management Developing Virtual Teams on-line e-learning cbt (computer based) In Virtual Team Management: Developing Virtual Teams, you will learn about the nature of virtual teams, including the characteristics and types of virtual teams. You will also learn what needs virtual team members have, as well as the types of technology virtual teams use to communicate. In addition, you will learn how virtual teams can overcome trust and communication barriers, as well as how to  more...
ISO 9001 2000 Overview of Standards on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd In ISO 9001: 2000: Overview of Standards you will learn the fundamentals of the ISO system of standards. It examines quality management in general and ISO in particular, focusing on the history of ISO and how their standards are developed. It then teaches the initial steps an organization should take when seeking initial or upgraded certification from ISO. Members of Corporate Management,  more...
ISO 9001 2000 The Auditing Process on-line e-learning cbt (computer based) In ISO 9001:2000: The Auditing Process you learn about the fundamentals of the auditing process for ISO 9000: 2000. It explains the basic audit procedures and requirements as well as the importance of starting and closing the audit in the correct fashion. Members of Corporate Management, Management Representatives, Directors of Quality Assurance, and Production Managers interested in the  more...
Principles of Marketing Pricing Strategy on-line e-learning cbt (computer based) Principles of Marketing: Pricing Strategy offers the student an overview of the information required to identify the role pricing plays in the marketing mix, to select appropriate objectives for pricing strategies, and to choose common methods to determine pricing. In addition, the program details the issues to consider when establishing a pricing strategy, the legal constraints that can affect  more...
Industrial Safety - Back Safety on-line e-learning cbt (computer based) Back discomfort and body fatigue can result if work has to be preformed in awkward postures or involves excessive lifting. This course is designed to identify and correct these. By identifying and correcting these actions employee health and morale will increase. Employers will also benefit from the decreasing medical costs and employee turnover as well as increasing productivity and product  more...
Cisco Internetwork Troubleshooting - Part 3 on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This is the third course in a five-part series on Cisco Internetwork Troubleshooting 4.0 (CIT 4.0). CIT 4.0 teaches students how to baseline and troubleshoot an environment using Cisco routers and switches for multiprotocol client hosts and servers. This is an advanced series that shows networking professionals troubleshooting processes on Cisco Routers and Catalyst Switches. This course will  more...
Cisco Internetwork Troubleshooting - Part 4 on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This is the fourth course in a five-part series on Cisco Internetwork Troubleshooting 4.0 (CIT 4.0). CIT 4.0 teaches students how to baseline and troubleshoot an environment using Cisco routers and switches for multiprotocol client hosts and servers. This is an advanced series that shows networking professionals troubleshooting processes on Cisco Routers and Catalyst Switches. This course will  more...
Cisco Internetwork Troubleshooting - Part 5 on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This is the last course in a five-part series on Cisco Internetwork Troubleshooting 4.0 (CIT 4.0). CIT 4.0 teaches students how to baseline and troubleshoot an environment using Cisco routers and switches for multiprotocol client hosts and servers. This is an advanced series that shows networking professionals troubleshooting processes on Cisco Routers and Catalyst Switches. This course will cover  more...
C Programming - Part 1 on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This course is the first in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course will give students a basic understanding of some of the fundamental constructs of C. In  more...
C Programming - Part 2 on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This course is the second in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. In this course, students will learn about arrays, pointers, and user-defined data types.  more...
C Programming - Part 3 on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course begins to introduce some more advanced topics. Students will learn about some of the more advanced uses for pointers, explore the collection of special bitwise operators, learn  more...
C Programming - Part 4 on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course will teach students the skills and knowledge necessary to perform some more advanced tasks with the C language. Students will learn some important read/write and memory management  more...
C++ Programming - Part 1 on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This course is the first in a four-part series on C++ Programming, which is based on ANSI C++. This course will focus on teaching users some of the fundamental differences between C and C++. It will also introduce the object-oriented (OO) features of C++ and teach users how to use these features to create a simple class.  more...
Commerce Solutions with Microsoft Site Server 3.0 - Part 2 on-line e-learning cbt (computer based) This is the final course in a two part series that will help students prepare for the Microsoft Certified Professional exam 70-057 Designing and Implementing Commerce Solutions with Microsoft Site Server 3.0 Commerce Edition. At the completion of this course students will learn to administer a Site Server Commerce Edition web site; deploy a web application using Site Server Commerce Edition;  more...
Strategic Management: Developing a Successful Plan on-line e-learning cbt (computer based) Strategic Management: Developing a Successful Plan offers the student an overview of the information required to identify the components that comprise an effective planning document and organize an appropriate strategic business plan. The student will learn the proper guidelines to get the plan accepted as well as the correct steps to implement execute and monitor the plan effectively.  more...
E-mail Etiquette: Writing Effective E-mail Messages on-line e-learning cbt (computer based) E-mail Etiquette: Writing Effective E-mail Messages teaches students how to write effective e-mail messages. The program covers the differences between writing online and traditional paper-based writing how to achieve your e-mail message objectives the importance of using correct punctuation how to construct effective sentences and paragraphs and how to edit your e-mail messages. The program also  more...
Facilitation: The Facilitation Process on-line e-learning cbt (computer based) In Facilitation: The Facilitation Process participants will learn the importance of and the correct way to prepare for a facilitation the most effective way to guide a meeting and the best way to achieve sustainable results. Specifically they will learn how to assess a team's situation and needs how to apply structural tools to make a meeting successful and how to ensure that every team member  more...
Correcting Performance Problems: Addressing Performance Problems on-line e-learning cbt (computer based) ...Correcting Performance Problems: Addressing Performance Problems you will learn a process for conducting effective feedback sessions with employees who have a performance problems. You will also learn guidelines for explaining to employees the impact of their problem behavior. In addition you will learn the correct way to address negative employee responses as well as how to respond when to  more...
From Software Training Academy, Inc
Using and Developing JavaBeans instructor led trainingon-line e-learning cbt (computer based) ... Write code for Beans that will serialize and deserialize correctly, by the correct use of transient and static fields, and with deserialization code for proper initialization. Build event adaptors to connect disparate Beans in an application. Build Beans software using visual tools, as Java applets, or from code level as Java applications. Use introspection to discover the details of a  more...
From Training Link Education S.E.A
Certificate in PC Maintenance on-line e-learning cbt (computer based)study at homecoursewareself directed Aim: The PcMasterClass PC Technology distance-learning course is an innovative step-by-step course, which teaches you everything you need to know about PC hardware, the Windows operating system and communication and networks. The course contains detailed instructions, backed by IT Distance s Learning renowned technical support service, to enable you to diagnose and correct faults in PC  more...
From E-grammar.org
Future perfect simple and continuous tense on-line e-learning cbt (computer based)study at homee-bookcomputer lab This website helps students learn and practise grammatical structures online. There are a lot of various exercises for each structure and the tenses are explained in the grammar rules section, which is also available in a printable version. You can practise the English tenses online until you can use them properly. All the exercises are interactive. After you have completed an exercise (or a part  more...
Future simple and continuous tense on-line e-learning cbt (computer based)study at homee-bookcomputer lab This website helps students learn and practise grammatical structures online. There are a lot of various exercises for each structure and the tenses are explained in the grammar rules section, which is also available in a printable version. You can practise the English tenses online until you can use them properly. All the exercises are interactive. After you have completed an exercise (or a part  more...
Present simple, present continuous tense on-line e-learning cbt (computer based)study at homeself directede-bookcomputer lab This website helps students learn and practise grammatical structures online. There are a lot of various exercises for each structure and the tenses are explained in the grammar rules section, which is also available in a printable version. You can practise the English tenses online until you can use them properly. All the exercises are interactive. After you have completed an exercise (or a  more...
Past simple, past continuous tense on-line e-learning cbt (computer based)study at homee-bookcomputer lab This website helps students learn and practise grammatical structures online. There are a lot of various exercises for each structure and the tenses are explained in the grammar rules section, which is also available in a printable version. You can practise the English tenses online until you can use them properly. All the exercises are interactive. After you have completed an exercise (or a part  more...
Present perfect simple and continuous tense on-line e-learning cbt (computer based)study at homee-bookcomputer lab This website helps students learn and practise grammatical structures online. There are a lot of various exercises for each structure and the tenses are explained in the grammar rules section, which is also available in a printable version. You can practise the English tenses online until you can use them properly. All the exercises are interactive. After you have completed an exercise (or a part  more...
Past perfect simple and continuous tense on-line e-learning cbt (computer based)study at homee-bookcomputer lab This website helps students learn and practise grammatical structures online. There are a lot of various exercises for each structure and the tenses are explained in the grammar rules section, which is also available in a printable version. You can practise the English tenses online until you can use them properly. All the exercises are interactive. After you have completed an exercise (or a part  more...
Modal auxiliary verbs can may must on-line e-learning cbt (computer based)study at homee-bookcomputer lab This website helps students learn and practise grammatical structures online. There are a lot of various exercises for each structure and the tenses are explained in the grammar rules section, which is also available in a printable version. You can practise the English tenses online until you can use them properly. All the exercises are interactive. After you have completed an exercise (or a part  more...
Present tense, be going to for future on-line e-learning cbt (computer based)study at homee-bookcomputer lab This website helps students learn and practise grammatical structures online. There are a lot of various exercises for each structure and the tenses are explained in the grammar rules section, which is also available in a printable version. You can practise the English tenses online until you can use them properly. All the exercises are interactive. After you have completed an exercise (or a part  more...
From SGC Group, LLC
How to Respond to Terrorist Threat Conditions on-line e-learning cbt (computer based) Terrorists are currently planning and working on ways to further attack critical infrastructure in the US. In response to these threats, DHS has created the "Homeland Security Advisory System" to keep the public aware of current threat conditions. This course will give the attendee an understanding of suspicious activity and the correct actions to take when you see these potential threats.  more...
From Multi-media Access
Ergonomics: Office Ergonomics on-line e-learning cbt (computer based)coursewareinteractive This course presents information on the types of ergonomic problems that can occur in your office, and what steps you should take to avoid them. Learn what you can do to correct many of the problems you encounter. Delivery formats include CD-ROM, LAN, WAN, Intranet, Internet. The course can be customized to meet your site-specific needs. It is currently available in English, but other language  more...
Ergonomics: Principles of Office Ergonomics on-line e-learning cbt (computer based)coursewareinteractive This course addresses ergonomics issues from the perspective of your employees. Focusing on ergonomically correct body positions, this program offers solutions for how to compensate for workstation limitations and create a healthier and stress-free work environment for your employees. Delivery formats include CD-ROM, LAN, WAN, Intranet, Internet. The course can be customized to meet your  more...
First Aid on-line e-learning cbt (computer based)coursewareinteractive In this course, workers will learn basic first aid. They will learn what to do in the event of an accident and how to treat sprains and strains, cuts and blisters, minor burns, chemical burns and shock. They will learn to recognize the symptoms of a heart attack and how to treat a heart attack victim. They will learn how to distinguish between a simple fracture and a compound fracture and will  more...
Hand and Power Tool Safety (Samax) on-line e-learning cbt (computer based)coursewareinteractive ...rk with hand and power tools. They will learn to use the correct tool for the job and never to substitute a makeshift or inferior tool. Workers will learn how to anticipate job hazards before they occur and the proper use of personal protective equipment. Some of the tools covered include striking, cutting, power, gas-powered and pressure driven tools. Delivery formats include CD-ROM, LAN,  more...
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