Online Correct Use eLearning

Using and Developing JavaBeans ...ans that will serialize and deserialize correctly, by the correct use of transient and static fields, and with deserialization code for proper initialization. Build event adaptors to connect disparate Beans in an application. Build Beans software using visual tools, as Java applets, or from code level as Java applications. Use introspection to discover the details of a Bean s semantics.  more...

Communication At Work If you're unsure about your English in an office environment, this is the course for you! Only 175. 00! In approximately 6 hours of study time, you'll relearn basic points of English grammar including the correct use of the apostrophe and subject and verb agreement; how to handle yourself on the phone including how to deal with difficult people; how to communicate through body language  more...

Applying Your Field Sales Approach A unique quality of effective field sales representatives is their ability to assess their customers' needs, determine sales opportunities, and access the decision makers--often in one or two sales calls. Sound impossible? It's not if the sales professional applies the essentials presented in Applying Your Field Sales Approach. This course provides sales strategies to change your customers'  more...

Preparing for Outbound Sales Calls The most successful outbound sales calls begin long before the salesperson places the call. Successful inside selling is all about planning and being prepared. Being prepared means knowing what to expect from your customer and planning your responses. In this course, you will learn about the common perceptions customers have of salespeople. You will also learn the three premises of the inside  more...

Preparing for Inbound Sales Calls Do you think selling means waiting for the phone to ring? A successful inside sales agent begins planning long before the customer calls. Successful inside selling is all about being prepared, and that means thinking ahead on customer inquiries and responses you will give. This course identifies the common perceptions that customers have of salespeople. In the course, you will learn the three  more...

Giving Feedback A Manager s Guide The performance of your business depends upon the performance of every member of your staff. Thus a key skill for all who manage staff is the ability to provide candid, constructive feedback about performance. The purpose of this course is to enable you to enhance your skills in giving feedback. The course starts by exploring the nature of feedback, and it then develops a practical approach to the  more...

Continuous Performance Assessment This course shows you how to make performance appraisal a continuous process. The first stage of continuous performance assessment is planning. Appraisal must be linked to performance goals that matter, and these goals need to encompass both the organization and the individual before a performance plan can be agreed on by appraiser and appraisee. Even with conventional roles and relationships this  more...

Successful Coaching Relationships Coaching is a set of practical skills and a style of relating that develop the potential of both the individual being coached and the coach. For this development to take place, there must be a working relationship between a coach and a willing coachee, a relationship based on mutual trust, respect, commitment and confidentiality. Within this collaborative framework, the coach uses a repertoire of  more...

Pricing for Profitability Nothing can be more harmful to the success of your new product or service than incorrect pricing and other financial projections In this course, you will not only learn how to gather pertinent revenue and expense information to help you price your product, but also how to determine your objectives and policies to correctly position your product in its market niche. You'll examine three methods and  more...

Design of Experiments DOE By the time they reach the Six Sigma Improve phase, organizations have a solid understanding of how and why their processes fail to meet customers' expectations. Organizations use the Design of Experiments (DOE), a key methodology of the Six Sigma Improve phase, to quantify with statistical precision the factors that are causing this gap. Well-designed experiments result in effective process  more...

Experimenting for Process Improvement The Improve phase of the Six Sigma DMAIC methodology concerns locating the optimal conditions of a process. Many improvement techniques used in Six Sigma concentrate on the impact of single factors on response or yield. In order to achieve breakthrough improvements, however, it is necessary to determine how multiple interacting factors impact response. This course introduces the sophisticated  more...

Properties and Applications of Probability Distributions Whether calculating future process capability or the length of time before product failure, probability distributions are essential to the Six Sigma Black Belt. Distributions and their random variables are the key to determining supportable conclusions for hypothesis tests and confidence intervals. This course discusses the general use of probability distributions, and reviews the applications of  more...

Analyzing Process Capability Process capability is determined by a range of variables including people, machines, materials and measurements. The cumulative result must be quantified numerically to determine current performance and project future potential. To do so requires a knowledge of control limits, specification limits, capability indices, and the difference between short- and long-term variability. This course teaches  more...

Calculating Process Capability When process data fails to produce a normal distribution, special indices are required to calculate process capability. This course teaches Black Belt candidates the indices for non-normal process capability, and discusses how to transform non-normal data for use in standard statistical tests. It also examines the difference between continuous and discrete data, and the distributions used for  more...

Six Sigma DMAIC Analyzing the Data There's one thing that doctors, mechanics, and detectives sometimes share in common--getting to the source of something that's gone wrong in a system. Things go wrong in business systems too, and to get at the source of the problem, you have to dig down deep. This course is all about making sure Six Sigma Green belts and team members dig deep enough, to where the solutions are simplest. In order  more...

Web Graphics Concepts This WestNet e-Learning module introduces several Web design concepts. We will also look at the Americans with Disabilities Act (ADA) and how it affects Web design.  more...

Interviewing and Hiring Practices This course is intended to teach learners how to exercise sound judgment in the hiring and interviewing process. Not many companies nowadays specify discriminatory characteristics either directly or openly in an advertisement, unless these are required by a bona fide occupational qualification. Your advertising medium, the questions you ask on forms, what you discuss in company publications, and  more...

Object-Oriented Analysis and Design with UML Analyzing the System To show how to specify object interaction in the UML and to identify associations and inheritance between classes Web developers  more...

Object-Oriented Analysis and Design with UML Designing the System To introduce architectural analysis and design, and the role of key mechanisms Web developers  more...

Object-Oriented Analysis and Design with UML Design and Implementation Issues To describe the main principles of designing and implementing an object-oriented model Web developers  more...

ADO NET Connections and Commands To introduce ADO.NET and to describe how to make connections to databases and run stored procedures and SQL statements in a connected design C# programmers and candidates for the Microsoft MCSD and MCAD certification paths  more...

Advanced ADO NET Programming To explain how to modify DataSet data, update data sources, read and write XML data sources, and interact with ADO.NET C# programmers and candidates for the Microsoft MCSD and MCAD certification paths  more...

ANSI C Programming Introducing C To familiarize students with the capabilities of the ANSI C language and to enable them to write useful C programs Programmers and software developers new to ANSI C  more...

ANSI C Programming Functions To introduce functions in ANSI C and describe how to write and use them in programs Programmers and software developers new to ANSI C  more...

ANSI C Programming Expressions To describe the syntax rules governing expressions and statements in ANSI C and how to to use expressions and statements Programmers and software developers new to ANSI C  more...

ANSI C Programming Flow Control To describe advanced flow-control statements Programmers and software developers new to ANSI C  more...

ANSI C Programming Text Processing To describe how to write ANSI C programs for text, string, and array processing Programmers and software developers new to ANSI C  more...

ANSI C Programming Processing Records To describe how to write ANSI C programs for processing aggregate data objects individually, in arrays, and in lists Programmers and software developers new to ANSI C  more...

ANSI C Programming Pointers To describe how to write advanced, efficient ANSI C programs using pointers Programmers and software developers new to ANSI C  more...

UNIX System Administration This course presents the basics of administering a UNIX operating system. It includes instruction on adding and removing users, backing up the file system, managing the file system, and manipulating the run-time environment. The course introduces the concept of system administration. It describes the duties of the system administrator, introduces the superuser and discusses how an administrator  more...

Windows 2000 - Network Design Addressing and Naming Services To provide an overview of DHCP, DNS, and WINS services in Windows 2000 and to analyze and design a requirement and implementation strategy using these services Students preparing for Microsoft exam 70-221; personnel in medium to very large computing environments that use the Windows 2000 network operating system  more...

Windows 2000 Core Technologies- TCP IP To provide an overview of TCP/IP concepts and how they apply to Windows 2000 Students preparing for Microsoft exam 70-221; personnel in medium to very large computing environments who use the Windows 2000 network operating system  more...

Monitoring Reporting and ISA Server Enterprise Edition To describe the use of ISA Server in an enterprise and develop a strategy for monitoring ISA Server activity IT Professionals including web administrators, network administrators, and security administrators but not network architects  more...

Lotus Notes 6 Client To configure Lotus Notes 6 client application successfully and tailor it to the specific needs of an organization Domino R5 administrators  more...

Troubleshooting This WestNet e-Learning module presents a general approach for troubleshooting a network, the most common software and hardware tools for network troubleshooting, and a series of real-world problems that show how an administrator can use various combinations of tools and a disciplined approach to identify and correct many common problems.  more...

Operation and Configuration of Cisco IOS Routers To use available configuration tools to establish connectivity to a router in order to complete the initial router configuration and to verify the default configuration and status of a functioning access-layer router Individuals new to networking concepts and terminology; individuals preparing to take the Interconnecting Cisco Network Devices (ICND) learning path; anyone preparing for the  more...

Introduction to PL SQL To introduce PL/SQL and provide an introduction to identifiers and variables in PL/SQL Database administrators, application developers, and database operators  more...

Using PL SQL with an Oracle Server To write lexical units in their correct format in a PL/SQL block, perform data conversion in PL/SQL, write PL/SQL anonymous blocks, and recognize the correct structure of a PL/SQL program block Database administrators, application developers, and database operators  more...

Utilizing DB2 UDB Utilities To explain the use of DB2 UDB data movement and data maintenance utilities Anyone wishing to gain knowledge of DB2 UDB; end users seeking advanced competence in DB2 UDB; candidates for IBM DB2 UDB V8.1 for Linux, Unix and Windows Database Administration certification, and those working towards IBM Certified Database Administrator  more...

IATA 2 Marking and Labeling This one-hour training course will introduce the International Air Transport Association's Marking and Labeling requirements. The proper identification, preparation, and transportation of hazardous materials affects everyone's safety. This training course may be used to meet the requirements for general awareness/familiarization training. Your employer will provide additional function-specific  more...

Fire Prevention and Safety This one-hour training course addresses how to prevent fires and recognize fire hazards. It will also discuss what actions to take in the event of a fire, including the proper use of portable fire extinguishers. The content in this course is designed to comply with the intent of the applicable regulatory requirements. define the chemistry of fire recognize common fire hazards classify types  more...

First Aid--Automated External Defibrillator The primary focus of this 30-minute course is the proper use of the Automated External Defibrillator (AED). Use of the AED also includes the ABCs of basic life support: maintaining an open airway, restoring breathing, and restoring circulation, which will also be briefly reviewed in this training. Note: This training should not be used as the primary basis for any AED certification. It is  more...

First Aid--Medical Emergencies Medical emergencies can occur at anytime but may be hidden because of injuries suffered in an accident, or an accident may trigger a medical emergency such as a heart attack, stroke, or seizure. This one-hour training will focus on the signs and symptoms of specific medical emergencies and their treatment. Being trained in first aid could mean the difference between life and death. Note: This  more...

Hand and Power Tool Safety A variety of hand-held tools are used in the workplace. This course will provide an understanding of the potential hazards associated with the use of hand tools and power tools as well as the safety precautions required to prevent those hazards from occurring. Power tool hazards are addressed by the power source used: pneumatic, liquid fuel, hydraulic, or powder-actuated. The content in this  more...

Ladder and Scaffolding Safety This one-hour course is designed to train employees to recognize the hazards associated with ladders, stairways, and the type of scaffold being used at the work site and to understand the procedures to control or minimize those hazards. The content in this course is designed to comply with the intent of the applicable regulatory requirements. identify the types of portable ladders and their  more...

Ladder Safety This course provides information about the safe use of portable and fixed ladders. The intent of the course is to provide the learner with information about the hazards involved with the use of ladders and control methods that will greatly reduce these hazards. The content in this course is designed to comply with the intent of the applicable regulatory requirements. identify hazards related to  more...

Structuring Editing Saving and Opening Documents in Word 2007 Word 2007 provides many options for structuring and editing documents which are complemented by a variety of editing tools. There are also options for saving documents which can be customized to suit your word processing needs. This course explains the use of page and section breaks, spacing adjustment, and column insertion, and explores the basic editing tools packaged with Word 2007. A new  more...

Structuring editing saving and opening documents in Word 2003 To demonstrate how to structure, edit, save, and open documents in Word Personnel at all levels of the enterprise; end-users seeking to attain competency in Word 2003; end-users seeking to obtain Microsoft Office Specialist (MOS) certification at Core level in the use of Microsoft Word 2003; end-users seeking a basic IT certification such as ECDL/ ICDL3, or an equivalent  more...

Printing Help and Automated Formatting in Word 2003 To describe how to use the Print, Help, and automated formatting features in Word Personnel at all levels of the enterprise; end-users seeking to attain competency in Word 2003; end-users seeking to obtain Microsoft Office Specialist (MOS) certification at Core level in the use of Microsoft Word 2003; end-users seeking a basic IT certification such as ECDL/ ICDL3, or an equivalent  more...

Access 2003 and the Web To make Access databases use web resources with hyperlinks and data access pages Anyone wishing to become familiar with Microsoft Access 2003 at an advanced level; students seeking to obtain Microsoft Office Specialist certification in the use of Microsoft Access 2003  more...

Microsoft Word 97 Basic This highly interactive CBT contains five units that cover basic Word skills. Through step-by-step instruction within a realistic simulation of Microsoft Word 97, students learn how to design, create, edit, and enhance documents. Performance-based Pre- and Post-Assessments create a custom course path for each learner covering only the topics not yet mastered. A searchable index and online glossary  more...

Microsoft Word 2000 Basic This highly interactive CBT contains five units that cover basic Word skills. Through step-by-step instruction within a realistic simulation of Microsoft Word 2000, students learn how to design, create, edit, and enhance documents. Performance-based Pre- and Post-Assessments create a custom course path for each learner covering only the topics not yet mastered. A searchable index and online  more...

Microsoft PowerPoint 2000 Basic This highly interactive CBT contains five units that cover basic PowerPoint skills. Through step-by-step instruction within a realistic simulation of Microsoft PowerPoint 2000, students learn how to create and modify a presentation, enhance a presentation with pictures and charts, and customize a presentation with slide masters. Performance-based Pre- and Post-Assessments create a custom course  more...

ECDL ICDL 4 Module 3 Word Processing - Formatting and Editing in Word 2003 To demonstrate how to use mail merge and automated formatting and editing features in Word 2003. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a word-processing application; end users wanting to attain competency in using Microsoft Word 2003; end users  more...

ECDL ICDL 4 Module 3 Word Processing - Editing and Printing in Word 2003 To demonstrate how to structure, edit, and print Word 2003 documents. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a word-processing application; end users wanting to attain competency in using Microsoft Word 2003; end users wanting to attain an ECDL or ICDL  more...

ECDL ICDL 4 Module 7 Information and Communication - Outlook 2003 E-mail To demonstrate how to work with text, attachments, and contacts in Outlook 2003. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in the use of web browsing and e-mail applications; end users wanting to attain competency in using Microsoft Internet Explorer 6 and  more...

Writing Skills : Writing to Complain Clear writing demonstrates clear thinking and in business writing can be one of the most powerful and persuasive tools for getting things done. This course gives you a step by step guide to writing concise and effective complaint letters that get results. It looks in detail at the importance of addressing your letter to the correct person, stating your complaint clearly and succinctly; what  more...

Effective Email Series: Policies and Procedures More and more organisations are using e-mail for routine internal communication. While many see this as an improvement on previous methods and a more open and informal way of communicating, others see it as an attention-grabbing and invasive means of communication. There are some disadvantages to the use of e-mail, but they are generally outweighed by advantages. In order to protect IT systems and  more...

ISPF with TSO E I Provides an extensive and practical introduction to the MVS TSO/E system and using the ISPF Program Development Facility (ISPF/PDF). End users, programmers, operators, production support, technical support, analyst.  more...

Virtual Team Management Developing Virtual Teams In Virtual Team Management: Developing Virtual Teams, you will learn about the nature of virtual teams, including the characteristics and types of virtual teams. You will also learn what needs virtual team members have, as well as the types of technology virtual teams use to communicate. In addition, you will learn how virtual teams can overcome trust and communication barriers, as well as how to  more...

C++ Programming - Part 1 This course is the first in a four-part series on C++ Programming, which is based on ANSI C++. This course will focus on teaching users some of the fundamental differences between C and C++. It will also introduce the object-oriented (OO) features of C++ and teach users how to use these features to create a simple class.  more...