Online Correctly By eLearning

The JSP Standard Tag Library This two-day module introduces the JSTL, or JSP Standard Tag Library, actually a set of four custom tag libraries that establish a portable standard for common processing tasks in JSP. JSTL is a major part of the new scriptless authoring style encouraged (and enabled) by the JSP 2.0 specification. This module covers all four JSTL libraries in depth: The core actions, which support JSP  more...

Using and Developing JavaBeans This four-day course runs from an introduction to the JavaBeans architecture through in-depth coverage of implementation techniques and issues. The course taken as a whole is intended to give the student with no prior JavaBeans experience (but a good working knowledge of the Java language) a firm understanding of the component model, of how to use it in application development by using  more...

Java Server Pages JSP This four-day course develops skills in JavaServer Pages, or JSP, which is the standard means of authoring dynamic content for Web applications under the Java Enterprise platform. It treats JSP 2.0, including older features such as scriptlets but focusing on newer features and techniques, including JSP expressions and the JSTL. At the end of the course, students will be well prepared to author  more...

Enterprise JavaBeans This course offers the Java programmer a grounding in the Enterprise JavaBeans (EJB) architecture and the skills to develop EJBs effectively for enterprise development efforts. EJB s position at the heart of the Java Enterprise platform and the use of EJB application servers as the backbone of large-scale distributed systems are studied. We consider the advantages of the application server  more...

Developing Applications using Visual Basic 2008 Advanced Topics VB2008 5-Day Bootcamp In this course you'll learn about important development topics that aren't normally covered in a beginning Windows application programming course. Starting with an introduction to .NET interoperability, then covering topics such as Windows Management Instrumentation (WMI), and System.Drawing namespace. You'll dig deeper into working with the most complex of Visual Studio's  more...

Performance Management The Performance Management Online Course examines what every good manager does on a day-to-day basis. Making sure employees are doing what they need to do to help the organization achieve its goals, giving them praise for a job well done, and correcting actions that are done incorrectly are at the heart of Performance Management. This course will cover these areas in detail and give you a system  more...

An Overview of Marketing The online course An Overview of Marketing, provides and introduction to marketing and marketing planning. Also covered in the course are topics such as; the strategic importance of marketing, the marketing mix (four Ps), and customer values and satisfaction. Marketing is essential to any business and must be done efficiently. This course is a must for anyone who wants to learn the basics of  more...

How to Read a Nonprofit Financial Statement In the online course How to Read a Nonprofit Financial Statement, you will develop your skills to correctly interpret the key financial accounting statements that are used by nonprofit organizations. The course will help you understand the types of financial statements that nonprofit organizations use and how they are different from for-profit financial statements. Also, you should gain an  more...

Overview of Business Process Management In today's business world, competition is tough. Organizations are under a great deal of pressure to become more productive and more efficient while developing new, innovative products and services more rapidly than ever before. Management is demanding improved quality, reduced costs, and increased productivity with fewer resources. How can organizations respond to these pressures while remaining  more...

Launching Successful On-site and Virtual Teams One factor that defines team success is the way in which a team is launched. Quickly moving an on-site or a virtual team into high-performance mode takes planning, strategizing, and a seamless launch. In this course, you'll learn techniques for setting up a successful team that can be applied to an on-site or a virtual environment. First, you'll learn strategies for selecting high-performing team  more...

Preparing for Outbound Sales Calls The most successful outbound sales calls begin long before the salesperson places the call. Successful inside selling is all about planning and being prepared. Being prepared means knowing what to expect from your customer and planning your responses. In this course, you will learn about the common perceptions customers have of salespeople. You will also learn the three premises of the inside  more...

Bridge The Expectations Gap You have to be prepared to walk a mile in their shoes to understand more fully what customers experience when they deal with your company. There's nothing more effective in emphasizing the gap between what you believe their experiences to be and their realities than thinking and acting like a customer. This course takes you through several processes for doing exactly that, and you'll be shown how  more...

Consulting with the Internal Client Simulation Internal consultants have become more and more prevalent in the business world today. Rather than hiring an outside firm, many companies are building their own internal consulting units. These units are faster, cheaper, and more connected to the projects they manage. Internal consultants within these units must have strong communication, research, diagnostic, and presentation skills. In this  more...

Consulting with the External Client Simulation Modern corporations employ consultants for their experience, knowledge, and skills. The primary responsibility of these consultants is to facilitate decision making for senior management. To do this, external consultants gather information using proven techniques, analyze current business situations with specific diagnostic methods, and make recommendations based on those processes. In this  more...

Diagnosing and Planning Your success as a consultant depends on your ability to diagnose each situation correctly. You need to use your previous experience, and bring fresh ideas to every new contract. Frameworks and models help you to make an effective diagnosis. They help you to evaluate the strategic position of the client organization, which is vital. To deliver solutions that are relevant and appropriate to the  more...

A Workable Solution for Internal Clients One of the many challenges of working as an internal consultant is that of "making things happen." But making decisions isn't always easy. There are so many options and you may encounter resistance to changes you propose during internal consulting assignments. How should you deal with this? And how can you be so sure that working practices won't simply revert back once you're "off the scene?" You  more...

Managing the Quality of the Customer Support Service Center Customers who experience problems with your service represent a significant challenge to your company. If the support center is able to deal with incidents efficiently, your company can benefit enormously. Reputation and customer satisfaction can be restored and procedures can be established to recognize and prevent future incidents. This course examines the processes involved in incident  more...

Elements of Project Human Resource Management When project managers set their sights on delivering creative project solutions on time and within budget, they must select and manage a team of experienced and competent professionals who can meet the challenge. This requires that project managers understand the Project Human Resource Management processes of planning, selecting, developing, and managing a project team. Such an understanding  more...

Budgeting and Controlling Costs A small change in schedule, resources, or scope can result in a major change in cost. The processes associated with Project Cost Management help Project Managers measure project performance and monitor cost variances. This course will highlight the importance of Project Cost Management to project performance. It will cover the inputs, tools and techniques, and outputs for the Cost Budgeting and  more...

Estimating Activity Costs Most project managers are familiar with the sinking feeling that occurs when project costs exceed expectations. Project cost management is concerned with estimating and controlling the cost resources used to complete different project activities. This course will highlight the importance of project cost management to project performance. It will cover the project inputs, tools and techniques, and  more...

Executing Monitoring Controlling and Closing a Project After initiating and planning for a project, it's time to get down to the actual nitty gritty of carrying out the project. The Executing and Monitoring and Controlling Process Groups might be likened to the act of juggling--keeping multiple activities going simultaneously, while responding to unforeseen changes in the project environment. While executing processes focus more on accomplishing  more...

Choosing Sellers and Administering and Closing Contracts How do you choose among potential sellers? Why is it important to manage the contract and relationship between the buyer and seller? What's the most effective way to complete and settle contracts? As you advance in this course, which focuses on seller selection, contract administration, and contract closure, you will obtain the skills and knowledge required to manage these areas of Project  more...

The Foundations of Creativity and Innovation What is creativity, and how does it affect the brain? Why is it that people often have many of their best ideas once they leave work, when performing the most mundane tasks? Is this a coincidence, or is there a particular reason for it? As more and more organizations encourage employees to propose creative and innovative ideas in the workplace, it's imperative that you understand the foundations  more...

Presenting to Succeed There are a number of basic types of presentations, but all presentations have four things in common: a presenter, an audience, a venue, and a message. This course concentrates on showing how each of these vital elements has to be taken into account when preparing a presentation. Presenting is a skill that needs to be learned and practiced, starting with how you prepare, and you will be shown a  more...

Gaining Allies Creating Change If you scratch my back, I'll scratch yours. Is this an effective strategy for gaining allies to create change? How about, "If you do it my way, you'll feel better about yourself"? Finding and winning partners for the purpose of creating change is not easy in the intensely competitive and harried environment of the corporate world. It's especially difficult when you lack authority. The people whose  more...

Preparing a Business Case Why put time and effort into preparing, writing, and presenting a business case for new projects? Why not just talk to the manager and get his approval for the project? The answers to these questions lie in the fact that organizational budgets for new projects are typically very tight and, as such, your project will be competing against other projects for funding. Without a written business case,  more...

Becoming a Manager What does becoming a manager involve? What skills are needed to be a good one, and what will others expect of you? These are all natural questions for anyone who is about to become a manager, or who has recently been promoted. Moving into a first management role represents possibly one of the biggest changes in your working life. The transition from player to manager is an exciting, but  more...

Coaching Skills At its simplest, a coaching session is a conversation, a dialog between coach and coachee, and so all coaching interventions depend totally on communication. Within that simplicity however, are layers of subtle interaction, which a coachee needs to be aware of, alert to what both "sides" of the conversation are actually communicating--verbally, visually, and vocally. The first requirement for a  more...

Mindsets Emotions and Coaching What makes coachees receptive to your advice? What makes them willing to listen? Much of your success depends on the mindset, moods, and emotions of the people you coach. If they are feeling negative about the coaching experience or overcome with anxiety about poor workplace performance, they are unlikely to be receptive--no matter how valuable your insight may be. Getting in tune with your  more...

Managing the Delegated Environment Do you want to increase your effectiveness as a delegator? Are you unsure of how much control and feedback you need to implement when delegating tasks? Then this course will help you achieve those goals. As you proceed through this "Managing the Delegated Environment" course in the "Effective Delegation" series, you will gain valuable insight into several areas including change management,  more...

Recruiting and Selecting Candidates HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including the recruitment and selection of new employees. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals'  more...

Recruitment and Selection HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including the recruitment and selection of new employees. The (HRCI) certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals'  more...

Redesigning Your Organization Part II What do you do after you've created an idealized design for your organization? This course will provide you with the skills you'll need to successfully implement an idealized design in your organization. You'll study the groundwork for learning, including how to use adaptive learning and how to be an advocate for adaptive learning. You'll learn about democratic hierarchies, decision-making  more...

Pricing for Profitability Nothing can be more harmful to the success of your new product or service than incorrect pricing and other financial projections In this course, you will not only learn how to gather pertinent revenue and expense information to help you price your product, but also how to determine your objectives and policies to correctly position your product in its market niche. You'll examine three methods and  more...

IT Challenges Present and Future With every improvement in information technology comes new challenge. Whether trying to upgrade systems, enhance e-commerce opportunities, or simply make projects more successful, your job as IT manager is to avoid the pitfalls inherent in each task. Meanwhile, new and demanding responsibilities are on the horizon for governance, cybersecurity, and incident response, fields that are still under  more...

Control Charts and the Pre-control Process Six Sigma teams may be tempted to consider their work done once they have improved their processes during the Improve phase. However, in the Control phase of the Six Sigma process improvement system, teams go further and verify that improved processes continue to perform at the improved levels. This course will present control charts, which are used to determine with statistical precision the  more...

Define the Six Sigma Opportunity Have you ever heard someone say, "That's putting the cart before the horse"? It's a quaint way of describing a process that's being implemented in a backward manner. One example of this is a company that begins to make organization-wide improvements before identifying which improvements would provide optimal benefits. This course, Define the Six Sigma Opportunity, is a guide for choosing those  more...

Six Sigma Team Dynamics and Performance Yogi Berra once said, "The other teams could make trouble for us if they win." While the quote is just one of Mr. Berra's many adages, it does provide a clue to the importance the legendary baseball coach placed on effective teamwork. Teamwork is no less important in the Six Sigma world. In fact, more than one Six Sigma expert has stated unequivocally that without effective teamwork, a process  more...

Analyzing Process Capability Process capability is determined by a range of variables including people, machines, materials and measurements. The cumulative result must be quantified numerically to determine current performance and project future potential. To do so requires a knowledge of control limits, specification limits, capability indices, and the difference between short- and long-term variability. This course teaches  more...

Calculating Process Capability When process data fails to produce a normal distribution, special indices are required to calculate process capability. This course teaches Black Belt candidates the indices for non-normal process capability, and discusses how to transform non-normal data for use in standard statistical tests. It also examines the difference between continuous and discrete data, and the distributions used for  more...

Continual Quality Improvement The ISO 9000:2000 standard structures its Quality Management System (QMS) model into four major areas: Management Responsibility; Resource Management; Product Realization; and Measurement, Analysis, and Improvement. Measurement, Analysis, and Improvement is one vital component of the standard. This course examines the need to plan and implement measurement and monitoring activities to ensure that  more...

Rightful Termination One of the most difficult things you will do as a manager is to tell an employee that his or her working relationship with the company must end. When you take this course, you will learn specific steps to follow when terminating someone's employment due to layoffs, performance problems or misconduct. You will then have the opportunity to apply what you've learned in a role play. Of course, the  more...

Usability Engineering This WestNet e-Learning module presents the concept of usability engineering and also explores the various forms of testing and measurement, measurement devices, and methodology.  more...

Visual Basic 6 0 Enterprise Client Server Dev Part II Microsoft Transaction Server (MTS) is a tool that enlists objects and their associated resources into transactions, and manages those transactions to ensure that changes to data are made correctly. This course discusses the role of transactions in MTS, and explains how MTS uses a context to manage objects and transactions. Additionally, it covers the steps required to build MTS components that  more...

Visual Basic 6 0 Advanced Enterprise Client Server Dev Part I This course discusses database security implementations to aid a developer in correctly programming components that access data without compromising security. The different security modes available to Microsoft SQL Server 7.0 and previous versions of SQL Server are explained, as well as their respective advantages. It also explains creating Windows NT accounts and user groups. This course  more...

Object-Oriented Analysis and Design with UML Finding Classes To outline techniques for finding classes from an initial set of system requirements Web developers  more...

Object-Oriented Analysis and Design with UML Analyzing the System To show how to specify object interaction in the UML and to identify associations and inheritance between classes Web developers  more...

Object-Oriented Analysis and Design with UML System and Object Behavior To introduce operations and attributes, state and activity diagrams, and to show the importance of a review of the class model Web developers  more...

ANSI C Programming Introducing C To familiarize students with the capabilities of the ANSI C language and to enable them to write useful C programs Programmers and software developers new to ANSI C  more...

ANSI C Programming Functions To introduce functions in ANSI C and describe how to write and use them in programs Programmers and software developers new to ANSI C  more...

ANSI C Programming The Standard Library and Preprocessor To describe programming file and other I/O operations in ANSI C and how to implement facilities from the standard library Programmers and software developers new to ANSI C  more...

Electrostatic Discharge Safety Training This course will provide a basic understanding of static electricity, and how to provide protection from static electricity. The information in this course will focus on the identification, assessment, and control of static electricity for purposes of preventing fires and explosions. Primarily engineering, safety, and maintenance personnel whose responsibilities include determining and correcting  more...

Grammar Skills: The Parts of Speech In Grammar Skills: The Parts of Speech, participants learn about grammatical organization and become proficient at identifying and properly using the eight parts of speech: nouns, verbs, pronouns, adjectives, adverbs, prepositions, conjunctions, and interjections.  more...

Grammar Skills: Writing Effective Sentences In Grammar Skills: Writing Effective Sentences, participants acquire best practices for writing effective sentences. They learn to apply critical rules of agreement and optimize sentence structure. They learn to classify sentences according to their complexity, create parallel constructions, use the active voice, and avoid common writing pitfalls.  more...

Grammar Skills: Punctuation, Mechanics and Word Usage In Grammar Skills: Punctuation, Mechanics, and Word Usage, participants learn proper word choice and usage, review rules for punctuation and mechanics, and receive guidance on spotting confusing homonyms and overcoming common spelling challenges and errors.  more...

Java 2 Programming Part 1: The Java Language This is the first course in a five-part series on Java 2 Programming. The Java platform is based on the idea that the same software should run on many different kinds of computers, consumer products, and other devices. Java software works on any device from mobile phones to supercomputers and is incorporated into all major Web browsers. This first course in the series is designed to give students  more...

Time Management: Developing a Plan Time Management: Developing a Plan helps students understand time management by helping them determine how they currently spend time offering ways for them to spend time more efficiently. The program covers how to evaluate the use of time how to identify goals and set priorities and how to develop an overall time management plan. The program focuses on the Pareto principle and how it affects the  more...

Coaching: Communicating with Employees In Coaching: Communicating with Employees you will learn how to use appropriate language during a coaching session recognize factors that can distort your message and how to interpret your employees' nonverbal communication correctly. You will also learn how to ask the right questions during a coaching session how to conduct effective face-to-face meetings and the best approach to take when  more...

Recruiting and Selecting Candidates Outline Recruiting Techniques Identify The Benefits Of Using The Appropriate Employee Recruitment Techniques. Recruitment Sources Match Internal, External, And Alternative Recruitment Sources With Examples. Employer Branding Identify Examples Of The Four Employer Branding Elements. Yield Ratios Identify The Statement That Correctly Explains The Yield Ratio Calculation. Selection  more...