Online Correlation eLearning Training

Customer Satisfaction Analysis and Implementation What you get out of a well-designed customer satisfaction survey will depend largely on the power of the analytical tools you apply to the data and the effectiveness of actions taken based on the resulting information. Although the analysis itself is best conducted by your statistical team, you'll be able to use survey results more effectively if you understand how key analytical tools are  more...

Measurement Systems The Six Sigma DMAIC system is a roadmap that shows the way to process and performance improvement. The second phase in the roadmap, the Measure phase, provides a methodology and tools for collecting data and establishing baseline measures of current processes. However, measurement itself can be problematic. A measurement system is only as good as the measuring instruments and the operators, and  more...

QC Tools - Scatter Diagrams This is another course in a series of eight courses on the seven basic tools of quality as defined by Ishikawa. The scatter diagram is a tool to graphically represent the relationship between two variables. It relies on the human brain's amazing ability to recognize patterns. This diagram can be used to determine correlation between the two variables plotted.  more...