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From 123-CBT Computer Based Training
Managing a Customer Focused Department Simulation

...a customer forever and tarnish a company's reputation. To counter this, customer service representatives must remain vigilante, on top of their game at all times. As a customer service manager, it's your job to help your representatives meet this demand. The Managing a Customer-focused Department Simulation is designed to help managers, supervisors, and team leaders motivate, manage, and
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Managing a Customer Focused Department Simulation
Wireless Attacks Countermeasures

...Countermeasures
Wireless networking is becoming more and more prevalent in corporate networks. The methods used to set up and secure these networks are often tested by hackers to see if they can penetrate and gain information from them. This course examines wireless systems and 802.11x WLAN operational modes. This course discusses WEP and other wireless security protocols, along with WLAN
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Frontpage 2000 Proficient User

...g theme. Add a page transition to a Web page. Add a hit counter to a Web page. Unit 4: Maintaining Webs Duration: 2 Hour(s) Organize a Web in Folders Veiw. Organize a Web in Navigation View. Rename FrontPage 2000 documents. Verify hyperlinks. Check the spelling in a Web. Find and replace text in a Web. View Web details in Reports view. Update Web pages according to
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Frontpage 2000 Proficient User

...g theme. Add a page transition to a Web page. Add a hit counter to a Web page. Unit 4: Maintaining Webs Duration: 2 Hour(s) Organize a Web in Folders Veiw. Organize a Web in Navigation View. Rename FrontPage 2000 documents. Verify hyperlinks. Check the spelling in a Web. Find and replace text in a Web. View Web details in Reports view. Update Web pages according to category.
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Lotus Notes R5 System Admin Part 10 Monitoring a Notes Domino Env

...r(s) Install a Domino server as a Performance Monitor counter in Windows NT. Display Domino statistics by using the menu bar in the Performance Monitor window. Match various Server log file views with the situations in which the information contained in them is used. Search the Domino Server log file for specific information by using Domino Administrator. Unit 2: Statistics and
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Windows 2000 Installation Config Admin --Part 3 Resource Optimization

...ourse, students will learn to identify the System Monitor counters used to provide information about resource utilization and interpret them; identify and log network traffic data; identify and optimize resource utilization on a Windows 2000 client and a Windows 2000 server; identify and manage programs on a Windows 2000 computer; and identify the tab used to perform a specified task in DirectX
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Windows 2000 Installation Config Admin --Part 3 Resource Optimization

...ourse, students will learn to identify the System Monitor counters used to provide information about resource utilization and interpret them; identify and log network traffic data; identify and optimize resource utilization on a Windows 2000 client and a Windows 2000 server; identify and manage programs on a Windows 2000 computer; and identify the tab used to perform a specified task in DirectX
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Frontpage XP Proficient User

... Modify a theme in a Web site. Add a hit counter to a Web site. Entitle a Web page banner. Add a date to a Web site. Unit 4: Maintaining Web Sites 2 hours Move files to organize a Web site in Folders view. Organize a Web site in Navigation view. Organize a Web site in Hyperlinks view. Rename a Web page. Verify
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Windows NT Server 4 0 Analysis and Optimization

...stem bottleneck using Performance Monitor.
Identify the counter causing the processor bottleneck, given the Performance Monitor chart.
Create a chart to detect the counter causing the processor bottleneck using Performance Monitor.
Identify the counter causing the processor bottleneck, given the Performance Monitor chart.
Create a chart to detect the counter causing the memory
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CIW Security Professional Network Security Introduction

...rity policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies.
Learn To:
Identify the elements of a security infrastructure.
Identify steps to create a security policy.
Match authentication methods with their descriptions.
Identify causes of security attacks.
Identify characteristics of different
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CIW Security Professional Network Security Firewalls

...rity policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies.
Learn To:
Identify the layers of the TCP/IP protocol stack and trace their mapping to the layers of the OSI model.
Identify the steps in the process of TCP connection handshake and termination.
Match the protocols of the application layer
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CIW Security Professional Operating System Security

...rity policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies.
Learn To:
Identify features of security levels.
Identify features of Microsoft Windows 2000 security components.
Identify features of Microsoft Windows 2000 security subsystem components.
Identify rules for applying strong passwords.
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CIW Security Professional Security Auditing Attack Techniques

...rity policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies.
Learn To:
Match auditor roles with associated approaches.
Identify steps for conducting compliance analysis.
Identify the tasks performed in the various stages of the risk assessment process.
Identify features of network penetration
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CIW Security Professional Intrusion Detection Threat Analysis

...rity policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies.
Learn To:
Identify key aspects of intrusion detection.
Identify key responsibilities of an incident response team.
Identify features of IDS application strategies.
Identify key aspects of creating baselines for log analysis.
Identify
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HTML 4 Part 1 HTML Fundamentals

Course Overview This is the first course in a two part series that presents learners with the basic concepts and skills in HTML 4.01. The course covers World Wide Web basics, formatting web pages and creating links, images and multimedia, tables and frames, and placing information online. Learn To Identify the concepts of HTML. Create different types of lists.
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SAP R 3 Service Management Master Data

... a Create an Item of Equipment. a Assign a Counter to the Equipment. a Service Products and Service Contracts. Audience The target audiences for this course are middle management, project managers, members of project teams, organizers and employees from IT. Employees with relevant background knowledge who are interested in Service Management. The following course
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SAP R 3 Service Management Scenarios

SAP R/3 Service Management Scenarios introduces you to the SAP R/3 Service Management module and on hand of a case study, shows how to access and implement service processing, to confirm service processing, and how to settle and complete the service order. Learn To: a Access service processing. a Implement service processing. a Confirm service processing. a Settle
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Web Site Security Internet Intranet Management Policies

... students the skills and knowledge needed to identify and counter some fundamental security risks and requirements. Students will learn some basic network security skills pertaining to network threat identification and prevention. They will also examine Internet security threats and measures (audit trails, IP sniffing/spoofing, etc.), and learn how to implement security policies and procedures.
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Windows Server 2003 Managing a Server Env Part 3

... To identify features and functions of counter logs. To match counter log file formats with their features and functions. To identify options to create an alert. To identify guidelines for planning for disaster recovery. To identify features of data backup.
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Windows Server 2003 Managing a Server Env Part 3

... To identify features and functions of counter logs. To match counter log file formats with their features and functions. To identify options to create an alert. To identify guidelines for planning for disaster recovery. To identify features of data backup.
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From Training Partners Plus, Inc
Cashier Service Basics
This course focuses on service behaviors at the point of sale. Basic cashier services skills require balancing interpersonal service skills with adherence to store policies and procedures to ensure a lasting impression on the customer. Note: This course does not cover how to use specific POS systems typically offered by the POS manufacturer.
Includes examples from the following retail sectors:
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From Serebra Learning Corporation
Microsoft Office 2000 - Advanced FrontPage
To provide advanced users of FrontPage 2000 with skills in using navigation, themes, frames, forms, and databases on a web site Anyone wishing to become familiar with FrontPage 2000 or needing to create professional-standard Internet or intranet sites quickly and easily; students who wish to become certified as a Microsoft Office Specialist
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Managing a Customer-focused Department Simulation
...a customer forever and tarnish a company's reputation. To counter this, customer service representatives must remain vigilante, on top of their game at all times. As a customer service manager, it's your job to help your representatives meet this demand. The Managing a Customer-focused Department Simulation is designed to help managers, supervisors, and team leaders motivate, manage, and
more...
Web Application Maintenance in C
To introduce and describe techniques for monitoring web applications using the .NET performance monitoring API, the .NET Windows event log API, and Visual Studio Analyzer Web developers seeking to update their knowledge and skills when developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET certification
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Web Application Maintenance in VB NET
To introduce and describe techniques for monitoring web applications using the .NET performance monitoring API, the .NET Windows event log API, and Visual Studio Analyzer Web developers seeking to update their knowledge and skills when developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET certification
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Web-application Deployment Optimization and Customization with Visual Basic 2005 and ASP NET 2 0
To deploy, optimize, and customize web applications Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, Visual Basic 2005, and ASP.NET 2.0 to develop web-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Web-Based Client Development (70-528) exam
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Assertivness Skills Series: What is Assertiveness


The ability to communicate clearly is an essential business skill. People produce their best work when they communicate openly, honestly and with respect. But when stressful situations arise, even the best communicator may behave like a steamroller or a snivelling wreck. Assertiveness can enhance the communication skills that lead to peak performance; aggression can give way to healthy,
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Microsoft Windows NT Server 4.0 Analysis and Optimization
This is the second course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a
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Using ASP Components
This course is the second course in a series of three in the ASP curriculum. This course acquaints the students with the capabilities of Active Server Pages. It also enables students to create ASP applications. Programmers wishing to learn about Active Server Pages.
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CIW Security Professional - Network Security Introduction
The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats developing counter measures using firewall systems and attack-recognition technologies.
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CIW Security Professional - Operating System Security
The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats developing counter measures using firewall systems and attack-recognition technologies.
more...
CIW Security Professional - Security Auditing and Attack Techniques
The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats developing counter measures using firewall systems and attack-recognition technologies.
more...
CIW Security Professional - Intrusion Detection and Threat Analysis
The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats developing counter measures using firewall systems and attack-recognition technologies.
more...
CIW Foundations - Network Technology Foundations
The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats developing counter measures using firewall systems and attack-recognition technologies.
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CIW Security Professional - Network Security Introduction
The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats developing counter measures using firewall systems and attack-recognition technologies.
more...
CIW Security Professional - Network Security and Firewalls
The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats developing counter measures using firewall systems and attack-recognition technologies.
more...
CIW Security Professional - Operating System Security
The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats developing counter measures using firewall systems and attack-recognition technologies.
more...
CIW Security Professional - Security Auditing and Attack Techniques
The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats developing counter measures using firewall systems and attack-recognition technologies.
more...
CIW Security Professional - Intrusion Detection and Threat Analysis
The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats developing counter measures using firewall systems and attack-recognition technologies.
more...
MS Windows Server 2003 Managing a Server Environment Pt 2


This is the third course in a three-part series of the Microsoft Windows Server 2003 Management curriculum that prepares participants for the Microsoft Exam 70-290 - Managing and Maintaining a Microsoft Windows Server 2003 Environment. This course teaches about maintaining software by using Software Update Services. Server Performance monitoring is introduced, including creating performance
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MS Windows Server 2003 Managing a Server Environment Pt 3


This is the third course in a three-part series of the Microsoft Windows Server 2003 Management curriculum that prepares participants for the Microsoft Exam 70-290 - Managing and Maintaining a Microsoft Windows Server 2003 Environment. This course teaches about maintaining software by using Software Update Services. Server Performance monitoring is introduced, including creating performance
more...
Microsoft Windows 2000 Installation, Configuration, and Administration Part 3: Resource Optimizatio


...ourse, students will learn to identify the System Monitor counters used to provide information about resource utilization and interpret them; identify and log network traffic data; identify and optimize resource utilization on a Windows 2000 client and a Windows 2000 server; identify and manage programs on a Windows 2000 computer; and identify the tab used to perform a specified task in DirectX
more...
Microsoft Windows 2000 Installation, Configuration, and Administration Part 3: Resource Optimizatio


...ourse, students will learn to identify the System Monitor counters used to provide information about resource utilization and interpret them; identify and log network traffic data; identify and optimize resource utilization on a Windows 2000 client and a Windows 2000 server; identify and manage programs on a Windows 2000 computer; and identify the tab used to perform a specified task in DirectX
more...
Web Site Security - Internet and Intranet Management and Policies
Web Site Security: Internet and Intranet Management and Policies is the first course in a two-part series. This course will give students the skills and knowledge needed to identify and counter some fundamental security risks and requirements. Students will learn some basic network security skills pertaining to network threat identification and prevention. They will also examine Internet security
more...
From eCPD.
Terrorism Awareness Training
In todaya s world terrorism awareness and prevention, coupled with training, is becoming ever more vital. All of us have a part to play in ensuring that our businesses and working environments can continue to operate with a greater degree of safety.
This course has been designed to give you an understanding of both the history of terrorism, as well as the factors that drive people to
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From Technolytics
Cyber Warfare - The Weaponry and Strategies of Digital Conflict




... appropriate doctrine to systematically and appropriately counter the threat of cyber terrorism and cyber warfare. The
program outlined here examines the current international and domestic issues as they might apply to acts of cyber aggression, and uses case study summaries of actual events in an effort to develop real-world insights. Ofspecial interest to the military, intelligence,
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From PDHengineer. com-Decatur Professional Development, LLC
Negotiating Skills for the Workplace
...er have before. You will also learn how to identify and counter some of the typical 'dirty tricks' that are used in many unethical negotiations. Although we do not guarantee that you will be satisfied with every future negotiation you attempt, we do promise that following our techniques will assure that you have no regrets about the outcomes. In this course, you will learn how to
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Heat Exchanger Fundamentals
...anger flow-through design types, including parallel flow, counter flow and cross flow, as well as their relative efficiencies Calculation of log mean temperature difference and heat transfer rate System efficiency optimization methods, including multi-pass and regenerative heat exchangers Common heat exchanger applications, including steam preheaters and condensors State Board
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From Koldwater Technologies, LLC
Programmable Logic Controls
The PLCTrainer includes a Laboratory Manual full of proven practical applications that allow the student to gain an understanding of the PLC's Instruction Set. The screens demonstrating the Instructions have a look and feel of RSLogix. The course relies heavily on a PLC/ RSLogix 500 Simulator called LogixPro. It is essential to your success.
Introduction to PLCs
Input/ Output Modules
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