Online Course Cbt eLearning - Training Resources

Retail Training - Work effectively in a retail environment It is only in the last few decades that retailers have been allowed to trade outside of normal working hours on Monday to Friday and over the weekend. The retail industry has had to become more flexible and be available at times more convenient to customers. Now it is not unusual for retailers to trade every day of the year, with some stores open 24 hours a day. This deregulation of trading hours  more...

Retail Training - Sell products and services Customers expect staff working in the store to be able to give appropriate and accurate information about the products and services for sale. In a self-service store, customers simply expect you to know what items are stocked by the store and where they are displayed. In a store that provides assisted service, however, you are expected to have a higher level of general and technical knowledge  more...

Retail Training - Recommend and fit clothing or footwear and products and services It is your role as a retail operator to help your customers make purchase decisions. To do this, you need to know not only what the customer is looking for, but detailed information about the products in your store. Customers look for products with certain criteria in mind. They will ask you for advice and assistance. When the customer does not really know what they are looking for, a good retail  more...

Retail Training - Profile a retail market Have you ever stopped to question why you are attracted to some store windows and not to others? Why you stop to flip through some advertising brochures but throw the rest away without even so much as a glance at the front cover? The answer is that we are all attracted to a certain image. Store operators take advantage of this by projecting an image that will attract their target customer group.  more...

Retail Training - Perform stock control procedures For most retailers the stock that the store buys is one of the largest investments they have in their business. The retailer is unable to recover the money paid for the stock you see on the shelves and in stock rooms until it is sold to customers. Stock that is damaged, lost or stolen represents a direct loss to the business. Consequently, a process is needed to control the movement of stock to  more...

Retail Training - Organise and maintain work areas Housekeeping is not glamorous or exciting, but it will always be an important part of your work in the retail industry. Housekeeping standards have a major impact on the storea s appearance and image. A store that is neat, clean, attractive and an easy place to shop in, helps to entice customers into the store and encourages them to return.  more...

Retail Training - Operate retail technology As little as 20 years ago, much of the equipment you see today in a retail store did not exist. Advances in electronic technology have transformed the way a retail store operates. To be a productive member of the team you will need to know what equipment is available to assist you in your work. You will also need to be able to operate and maintain equipment within your area of responsibility in  more...

Retail Training - Minimise theft It is important that you understand exactly what behaviour constitutes theft. It may be helpful to think of theft as the dishonest removal of property that belongs to another person with the intention to permanently deprive the owner of it. It is important to understand this definition so that you can identify theft when it occurs. Put simply, if you take property that does not belong to you, it  more...

Retail Training - Merchandise products A storea s image refers to the overall impression people have of the store. Image is critical to the success of any retailer, and in larger retail stores you will find that different departments project different images. Think, for example, of the widely projected image of sportswear compared with home wares. Whether a store projects one image or many, the aim is to improve the appeal or  more...

Retail Training - Maintain store security In our personal lives we try not to tempt thieves by leaving mobile phones, money or valuables lying around in our cars, homes or offices. A retail store a whether it sells CDs, clothing, cosmetics or hardware a is set up to tempt customers to purchase goods. This unfortunately is also tempting to thieves. To help prevent theft, retail stores must have good security measures in place, and  more...

Retail Training - Maintain store safety Retailers sometimes do not take Heath & Safety seriously because a store does not seem to pose a great deal of risk to people. After all, if it is safe for customers, surely it is safe for staff? Unfortunately this is not the case. Many retail operators (and customers) have narrowly missed injury from falling stock, poorly arranged displays, or dangerous signs and shelf displays. To many other  more...

Retail Industry - Maintain store safety Retailers sometimes do not take Heath & Safety seriously because a store does not seem to pose a great deal of risk to people. After all, if it is safe for customers, surely it is safe for staff? Unfortunately this is not the case. Many retail operators (and customers) have narrowly missed injury from falling stock, poorly arranged displays, or dangerous signs and shelf displays. To many other  more...

Retail Training - Maintain and order stock This course is written from the perspective that you are a supervisor or have some supervisory responsibilities. But operations staff also have many tasks related to maintaining and ordering stock. By being aware of these you can assist your manager and handle tasks you are given. Stock purchases can account for 70% or more of the storea s total running costs. Therefore it is essential to  more...

Retail Training - Interact with customers Most retailers are continually looking for ways to maintain a competitive edge so that their business can continue to prosper. Progressive retailers realise that quality service can provide that competitive edge. As a sales or service assistant you have a key role to play in delivering the type of service necessary to enhance the storea s image and encourage repeat business from the storea s  more...

Retail Training - Develop innovative ideas at work Wouldna t it be great if our work environment was always efficient and functioning effectively? Unfortunately this is not the case, but when you consider some of the advances that have been made across all businesses globally, perhaps change is not such a bad thing after all. Imagine how the business world would be functioning today without the innovations of computers, fax machines and  more...

Retail Training - Create a display We often browse through stores without paying too much attention to the effort that has been put into the presentation of store displays. It may appear that store operators have simply stacked their merchandise on shelves or hung merchandise on display racks, but most successful stores have actually spent considerable time preparing the layout and display of every item in their store. It is not  more...

Retail Training - Coordinate merchandise presentation How many times have you found yourself entering a store or walking down an aisle because you felt a drawna towards a window or merchandise display? What is it that makes us walk into one store but past others? The way that merchandise is displayed plays a very powerful role in enticing customers to look at store products and influencing their impulse to buy. Displays can create a visually  more...

Retail Training - Communicate in the workplace Retailing is a very competitive business. You can possibly think of two or three other retailers in your immediate area who offer similar products and services to your store. Customers do not have to put up with poor service. They can simply choose to take their business elsewhere. Looking after the needs of customers must always be one of your highest priorities. Being able to communicate with  more...

Retail Training - Build relationships with customers The retail industry is very competitive. You need outstanding customer service and selling skills to ensure that your store is a success. Consumers have a wide variety of choice. If they cannot find what they are looking for in your store or dona t like the service, they will go to your competitors. In this section we will look at the skills and techniques you need to build a rapport with  more...

Retail Training - Balance point of sale terminal When operating a cash register/ terminal you are responsible for the cash and non-cash documents in the drawer, and for the accuracy of the transactions processed through the register during the daya s trading. This activity is one of the most important in your working day. Each retailer will have different procedures for controlling cash floats for cash registers/ terminals, supplying change  more...

Retail Training - Advise on products and services The further you progress in your retail career, the greater the expectation will be from customers and co-workers that you have in-depth knowledge of the storea s products and services, and that you are able to apply this knowledge to increase sales and ensure store success. Throughout this unit we will look at ways achieve this, as well as how to research products and services and make  more...

Retail Training - Apply point of sale handling procedures The location of the cash register in the store is called the point of sale (POS). It is where customers pay for purchases. Different stores use different types of point of sale equipment depending on their needs. The system used in your store will depend on its size and the products offered. This course looks at the different systems and equipment that you might use.  more...

Retail Training- Apply safe working practices There are very high social, economic and human costs associated with workplace accidents. About 500 people die each year from workplace accidents. Research shows that in most cases these accidents could have been prevented. If you are aware of the potential hazards in your workplace you will be in a much better position to prevent an accident happening to you. Nobody benefits from accidents  more...

Retail Training - Apply store security systems and procedures Retailers go to great lengths to protect their merchandise from theft, whether it is chocolate bars or designer coats. You only have to look around a department store to see just how much equipment is used for security. The cost of theft is a constant concern, causing a loss of revenue for store owners and increased prices for the consumer. It is estimated that retail theft amounts to a loss to  more...

Negotiation Skills You negotiate and persuade every day, just by living and working with people. Preparation, confidence and persuasion are skills that will help you to obtain as much as is reasonably possible. In this course you will learn how you can be more influential and persuasive when you negotiate, without resorting to bullying, manipulation or misuse of authority. This course provides in depth training in  more...

Managing to Achieve Planned Outcomes In this course we will highlight the importance of resources in creating and implementing operational plans that have goals consistent with organisational goals  more...

Managing Teams An important organising structure, teams support integrated decision making and provide complex problem resolution using multi-disciplinary input. This course provides in depth training in all aspects of modern workplace teams including the key concepts underlying teams, the various roles and relationships within teams, the practical aspects of operating teams and group dynamics.  more...

Managing Quality Customer Service Organisational focus on customer service took a leap during the 80s and 90s due in part to the Quality initiative taking place during these decades. For an organization to succeed, intensely managing service quality is absolutely essential. It is only through customer alignment that the organization is on track toward a single, shared vision of customer focus and customer value; a vision that  more...

Leadership and Motivation To compete in today's business environment, it is vital that all employees are working to their potential. Motivating an employee is a complex process. It requires an understanding of the needs, wants and expectations of that employee - in short, the psychological contract. This course offers a comprehensive introduction to leadership and the steps one must take to become an effective leader. In  more...

Effective Workplace Relationships The skills related to communication, getting along with others, and resolving interpersonal problems in the workplace will draw from your experience outside of the workplace.  more...

Effective Project Management Project Management is the application of knowledge, skills, tools and techniques to a broad range of activities to meet the requirements of the particular project.  more...

Continuous Improvement to Systems and Processes Although it may sound like an exhausting and neverending struggle, continuous improvement is actually about instituting processes and work practices that will direct the evolution of your organisation.  more...

Change Management Properly managing these changes is vital for achieving a successful transformation from how things are to how things should be. Change management plays an important role in any organisation since the task of managing change is not an easy one. When we say managing change we mean to say that making changes in a planned and systemic fashion. With reference to the IT projects we can say the change in  more...

Your Personality at Work This title offers a series of ready to deliver courses that will teach you that it is easier to inspire people to share your vision and goals when you understand both their and your own personality type and interests  more...

Time and Stress Management This title offers a series of three ready to deliver courses that will help you to identify, understand and handle stress, as well as reduce pressure by better managing your time.  more...

Internet as a Business Tool The Internet can save you time and money, and it can make you time and money. Whether you own a business or work for one, being able to use the Internet effectively is critical. This title offers two ready to deliver courses covering the basics of how you can use the Internet for selling, researching and communicating in business.  more...

Win2000 Professional Connect through Networks This course covers the various aspects of networking connections. You will be introduced to the different types of dial-up networking connections, and you will learn to install and configure a Virtual Private Connection (VPN) and a dial-up connection. You will also learn to share the Internet connection over a network. In addition, this course introduces you to the installation and configuration  more...

Microsoft Excel 2000 Basic This highly interactive CBT contains five units that cover basic Excel skills. Through step-by-step instruction within a realistic simulation of Microsoft Excel 2000, students learn how to build, edit, and format worksheets, and how to work with charts, formulas, and functions. Performance-based Pre- and Post-Assessments create a custom course path for each learner covering only the topics not yet  more...

Microsoft Access 2000 Basic This highly interactive CBT contains five units that cover basic Access skills. Through step-by-step instruction within a realistic simulation of Microsoft Access 2000, students learn how to create and manage data and tables, create forms and reports, and modify a database structure. Performance-based Pre- and Post-Assessments create a custom course path for each learner covering only the topics  more...

Microsoft Excel 97 Basic This highly interactive CBT contains five units that cover basic Excel skills. Through step-by-step instruction within a realistic simulation of Microsoft Excel 97, students learn how to build, edit, format, and manage worksheet and charts. Performance-based Pre- and post-Assessments create a custom course path for each learner covering only the topics not yet mastered. A searchable index and  more...

Microsoft Excel 97 Intermediate This highly interactive CBT contains six units that cover intermediate Excel skills. Through step-by-step instruction within a realistic simulation of Microsoft Excel 97, students learn how to work with formulas and functions, automate tasks, use and analyze list data, enhance charts and worksheets, and work with Excel and the Internet. Performance-based Pre- and Post-Assessments create a custom  more...

Microsoft Excel 97 Advanced This highly interactive CBT contains five units that cover advanced Excel skills. Through step-by-step instruction within a realistic simulation of Microsoft Excel 97, students learn how to perform "what-if" analysis, create PivotTables, exchange Excel data with other programs, control worksheet properties and calculations, and program with Excel. Performance-based Pre- and Post-Assessments create  more...

Microsoft Access 97 Basic This highly interactive CBT contains five units that cover basic Access skills. Through step-by-step instruction within a realistic simulation of Microsoft Access 97, students learn how to create and manage data and tables, create forms and reports, and modify a database structure. This course is designed to help individuals who want to achieve basic proficiency in MS Access 97. Individuals who  more...

Win2000 Professional Installing and Upgrading This course will give you skills necessary to install, upgrade, and troubleshoot Windows 2000 Professional. You will learn about the different types of Windows 2000 operating systems and about the features of Windows 2000 Professional. You will become acquainted with the requirements for installing Windows 2000 Professional, and you will have a chance to practice installing Windows 2000  more...

Win2000 Professional Installing on Multiple Computers In this course, you will learn about Windows 2000 Professional's powerful features that enable you to install the operating system on multiple computers simultaneously. You will become acquainted with the concept of answer files and distribution folders, as well as with the procedure for creating an answer file and distribution folder. You will also learn about the system requirements for  more...

Win2000 Professional Managing Hardware Devices In this course you will learn to install, operate, and manage MCSE hardware devices. You will be introduced to the procedure for installing and configuring Plug and Play devices. You will learn to unplug hardware devices, sign device drivers digitally, and verify file signatures. You will find out how to monitor and configure DVD and CD-ROM devices and removable media, such as tape devices. You  more...

Win2000 Professional Enhanced Support for Hardware Devices This course covers enhanced hardware support. You will become acquainted with the procedure for installing and configuring modems and network adapters, and you will learn to create calling cards and to configure such devices as faxes, digital video discs (DVD), and video adapters. Furthermore, this course introduces you to new hardware, such as cameras, and IrDA and Universal Serial Bus (USB)  more...

Win2000 Professional Administering Users and Groups In this course, you will become acquainted with the various tasks involved in administering users and groups. You will learn to create user accounts and groups, change their passwords, and change their group memberships, as well as to set up and modify group policies in Windows 2000 Professional. The course also covers using environment variables, user profiles, and IntelliMirror, all of which  more...

Win2000 Professional Administering Resources In this course, you will become acquainted with the various tasks involved in administering resources. The course will introduce you to the different file systems supported by Windows 2000 Professional: FAT, FAT32, and NTFS, show you a comparison of these file systems, and help you determine the most appropriate file system for a given situation. It will also explain the procedure for converting  more...

Win2000 Professional Custom Desktop Environment In this course you will learn how to customize your desktop environment in Windows 2000 Professional. You will learn how to install multiple languages, use input locales, and compose multilingual documents. You will also learn how to customize elements of your desktop such as the taskbar, My Documents, My Computer, display settings, and accessibility services, as well as how to connect to another  more...

Win2000 Professional Optimizing System Performance In this course, you will learn to optimize system performance and to automate tasks and create offline files and folders. This course explores the use of Task Scheduler, as well as changing schedules and customizing tasks. You will also learn about the benefits of offline files and the situations in which the offline files and Briefcase are used. The course also explores creating and synchronizing  more...

Win2000 Professional Recovering Data and Systems This course covers system and data recovery. You will be introduced to the procedure of recovering encrypted files and folders. As a user, you will use various components and tools for recovering data. You will also become familiar with the procedure for creating backups, restoring data from backups, and repairing disks using Emergency Repair Disk (ERD), as well as troubleshooting system errors  more...

Win2000 Professional Implementing and Monitoring Security In this course, you will learn about implementing security policies in Windows 2000. The course begins with an explanation of security policies, such as group policies and local policies, and then discusses how to assign account policies, and how to implement security with the auditing feature of Windows 2000 Professional. You will also learn how the security components of Windows 2000  more...

Win2000 Server Managing File and Print Resources In this course, you will learn about managing Windows 2000 file and printer resources. First, this course introduces you to the procedure of sharing and managing files and folders over the network. You will learn to create and replicate a Distributed File System share. Then, you will become familiar with the concept of securing data on a network, and you will learn to monitor access to files and  more...

Win2000 Server Configuring Storage Use This course covers issues related to data storage in Windows 2000 operating system. First, you will become familiar with two types of disks in Windows 2000: basic disks and dynamic disks. You will learn to set up a basic disk and a dynamic disk for storing data. Then, you will learn to configure and monitor a new feature of Windows 2000, disk quotas, for a single user or for multiple users. The  more...

Win2000 Server Maintenance and Troubleshooting This course covers issues related to the maintenance and troubleshooting of the Microsoft Windows 2000 operating system. You will become familiar with the procedures of backing up and restoring data and with the various types of media to which you can back up data. Emergency Repair Disk (ERD) and Boot disks are also covered in this course. You will learn to maintain your system by creating and  more...

Win2000 Server Implementing Local Security and Policies This course describes methods for ensuring security of your Windows 2000 Server computer. It explains the concept of security policies in a Windows 2000 environment, leads you through the process of implementing these policies using the Security Configuration Tool Set, and teaches you to monitor violations of security policies. Next, the course explains the concept of managing local users and  more...

Win2000 Server Monitoring and Optimizing This course discusses issues related to monitoring and optimizing system performance. Optimizing memory usage, monitoring, detecting, and resolving memory bottlenecks in a system, and creating logs and alerts to track system performance are all covered in this course. The course describes processor-related counters and explains the procedures for monitoring processor performance and detecting  more...

Win2000 Server Configuring Network Services This course introduces you to the procedures for installing and configuring networking services, DHCP, and name-resolution services, DNS and WINS, on a Windows 2000 Server. You will learn to create a reservation, authorize the DHCP server, and troubleshoot problems related to the DHCP server. Configuring WINS and DNS servers and troubleshooting problems related to those servers are also covered in  more...

Win2000 Server Managing Terminal Services This course discusses Terminal Services, a built-in feature of Windows 2000 that deploys the Windows 2000 desktop, as well as Windows-based applications to any of the computers on a network. It also describes the two methods by which Terminal Services can be installed. You will become acquainted with the client hardware requirements and with the server configuration for Terminal Services setup.  more...

Win2000 Server Setting Up Remote Access Service This course explains the procedure for setting up a routing and remote access server (RRAS), which enables users at remote locations to connect to an organization's network. The procedures for configuring the dial-in properties of a user account to allow remote access and for creating a remote access policy are also discussed in this course. In addition, you will learn to configure a remote access  more...

Win2000 Server Sharing Resources Over the Internet This course discusses setting up workstations running Windows 2000 Professional. First, it introduces methods for creating and configuring network connections and describes the system requirements for setting up and configuring Internet connection sharing. You will review guidelines for troubleshooting problems with Internet connection sharing. Next, you will become familiar with the components  more...

Win2000 Server Implementing Interoperability On a Windows 2000 network, you can implement interoperability to enable users to share files and printers in a heterogeneous network environment. This course explains how to integrate Novell NetWare and Apple networks with a Windows 2000 network. The course discusses implementing interoperability with Novell NetWare and with Apple networks and familiarizes you with the protocols required to  more...

Win2000 Server Automated Methods of Installation This course explains automated methods of installation on member servers and workstations running Windows 2000 Server. First, you will become familiar with the concept of Remote Installation Services (RIS) and with the systems requirements for implementing RIS and its architecture. Next, you will learn to install and configure Windows 2000 using RIS, and you will become familiar with the  more...

Win2000 Server Installing and Upgrading This course will give you skills necessary to install, upgrade, and troubleshoot Windows 2000 Server. You will learn about the different types of Windows 2000 operating systems and about the features of Windows 2000 Server. You will become acquainted with the requirements for installing Windows 2000 Server, and you will have a chance to practice installing Windows 2000 Server. Finally, you will  more...

Win2000 Server Managing Hardware Devices Drivers In this course you will learn to install, operate, and manage MCSE hardware devices. You will be introduced to the procedure for installing and configuring Plug and Play devices. You will learn to unplug hardware devices, sign device drivers digitally, and verify file signatures. You will find out how to monitor and configure DVD and CD-ROM devices and removable media, such as tape devices. You  more...

SAP R 3 4 6 CO Cost Center Accounting Settings for Periodical Processing The Computer Based Training course (CBT) SAP R/3 4.6 CO Cost Center Accounting Settings for Periodical Processing is used to determine where costs occur within an organization and to assign costs to cost centers. You will learn the fundamentals focus on the customizing features as initial setups, how to post within Cost Centers, allocations and reports that are used in R/3 for internal accounting  more...

Microsoft Word 97 Basic This highly interactive CBT contains five units that cover basic Word skills. Through step-by-step instruction within a realistic simulation of Microsoft Word 97, students learn how to design, create, edit, and enhance documents. Performance-based Pre- and Post-Assessments create a custom course path for each learner covering only the topics not yet mastered. A searchable index and online glossary  more...

Microsoft Word 97 Intermediate This highly interactive CBT contains five units that cover basic Word skills. Through step-by-step instruction within a realistic simulation of Microsoft Word 97, students learn how to work with styles and graphics, merge documents, share Word document information with other programs, and use Word to create a Web site. Performance-based Pre- and Post-Assessments create a custom path for each  more...

Microsoft Word 97 Advanced This highly interactive CBT contains six units that cover advanced Word skills. Through step-by-step instruction within a realistic simulation of Microsoft Word 97, students learn how to work with larger documents and collaborate with others working on the same document, arrange text and text objects, create and modify charts and forms, and customize the Word environment. Performance-based Pre-  more...

Microsoft Access 97 Intermediate This highly interactive CBT contains three units that cover advanced Access 97 skills. Through step-by-step instruction within a realistic simulation of Microsoft Access, individuals learn how to create multiple task queries, develop form as and sub-forms, create complex reports, share access information with other office programs and create advanced queries. Performance-based Pre- and  more...

Microsoft Access 97 Advanced This highly interactive CBT contains three units that cover advanced Access 97 skills. Through step-by-step instruction within a realistic simulation of Microsoft Access, individuals learn how to add complex objects to a form, manage database objects, create macros and modules and maintain a database. Performance-based Pre- and Post-Assessments create a custom course path for each learner covering  more...

Microsoft PowerPoint 97 Basic This highly interactive CBT contains five units that cover basic PowerPoint skills. Through step-by-step instruction within a realistic simulation of Microsoft PowerPoint 97, students learn how to create and modify a presentation, enhance a presentation with pictures and charts, and customize a presentation with slide masters. Performance-based Pre- and Post-Assessments create a custom course path  more...

Microsoft Word 2000 Basic This highly interactive CBT contains five units that cover basic Word skills. Through step-by-step instruction within a realistic simulation of Microsoft Word 2000, students learn how to design, create, edit, and enhance documents. Performance-based Pre- and Post-Assessments create a custom course path for each learner covering only the topics not yet mastered. A searchable index and online  more...

Microsoft Word 2000 Intermediate This highly interactive CBT contains five units that cover intermediate Word skills. Through step-by-step instruction within a realistic simulation of Microsoft Word 2000, students learn how to work with styles and graphics, merge documents, share Word document information with other programs, and use Word to create a Web site. Performance-based Pre- and Post-Assessments create a custom course  more...

Microsoft PowerPoint 2000 Basic This highly interactive CBT contains five units that cover basic PowerPoint skills. Through step-by-step instruction within a realistic simulation of Microsoft PowerPoint 2000, students learn how to create and modify a presentation, enhance a presentation with pictures and charts, and customize a presentation with slide masters. Performance-based Pre- and Post-Assessments create a custom course  more...

Microsoft PowerPoint 2000 Advanced This highly interactive CBT contains three units that cover advanced PowerPoint skills. Through step-by-step instruction within a realistic simulation of Microsoft PowerPoint 2000, students learn how to enhance charts, work with embedded and linked objects, and use slide show features. Performance-based Pre- and Post-Assessments create a custom course path for each learner covering only the topics  more...

Microsoft Word 2000 Advanced This highly interactive CBT contains six units that cover advanced Word skills. Through step-by-step instruction within a realistic simulation of Microsoft Word 2000, students learn how to work with larger documents and collaborate with others working on the same document, arrange text and text objects, create and modify charts and forms, and customize the Word environment. Performance-based Pre-  more...

Microsoft Excel 2000 Intermediate This highly interactive CBT contains six units that cover intermediate Excel skills. Through step-by-step instruction within a realistic simulation of Microsoft Excel 2000, students learn how to manage workbooks, automate tasks, use and analyze list data, enhance charts and worksheets, and work with Excel and the Internet. Performance-based Pre- and Post-Assessments create a custom course path for  more...

Microsoft Excel 2000 Advanced This highly interactive CBT contains five units that cover advanced Excel skills. Through step-by-step instruction within a realistic simulation of Microsoft Excel 2000, students learn how to perform "what-if" analysis, create PivotTables, exchange Excel data with other programs, control worksheet properties and calculations, and program with Excel. Performance-based Pre- and Post-Assessments  more...

ABAP Web Application Server Development The course Web Application Server Development provides an overview of the architecture of the SAP Web AS and explains the differences between the SAP Web Application Server and the SAP Internet Transaction Server (ITS). Furthermore, the user will be introduced to the concept on which the programming model of the Web Application Server is based. The Computer Based Training (CBT) course SAP Web  more...

EnjoySAP Features and Functions The Computer Based Training course (CBT) Enjoy SAP Features and Functions aims to provide all the employees of your company, who want to learn more about the new interface Enjoy SAP with an overview of it's handling, features and functions. Having been given the background to the development of the EnjoySAP interface and its new features, the trainee will learn how to access the 4.6 System and to  more...

EnjoySAP What s New in Release 4 6 The Computer Based Training course (CBT) Enjoy SAP What's New in release 4,6 aims to provide all the employees of your company, who want to learn more about the new interface Enjoy SAP with an overview of it's handling, features and functions. The trainee will learn about the new features and functions of this release using a number of examples taken from the R/3 Basis system and cross-application  more...

mySAP com - Overview The Computer Based Training course (CBT) mySAP.com Overview aims to provide all employees of your company an introduction to SAP s answer to e-business, and the possibilities that mySAP.com offers. Trainees will be shown why mySAP.com was developed and the key components it contains. Furthermore, it shows how application hosting can be controlled throughout the system's entire life cycle,  more...

SAP R 3 4 6 FI General Ledger Organization and G L Account Within the Computer Based Training course (CBT) SAP R/3 FI General Ledger you will learn to create and post to G/L accounts, post incoming and outgoing payments, display and modify account balances and line items and, finally, perform month-end closing. The following audiences are targeted: All those involved in the use of R/3 for Financial Accounting tasks such as General Ledger management and  more...

SAP R 3 4 6 FI General Ledger Posting and Periodical Processing Within the Computer Based Training course (CBT) SAP R/3 4.6 FI: General Ledger Posting and Periodical Processing you will learn to post an invoice to G/L accounts, to change and reverse a posting, to post an incoming and outgoing payment and how to select and assign open items. Furthermore, you will learn to display and change balances and items, select line items and to carry out tasks that occur  more...

SAP R 3 4 6 CO Cost Center Accounting Organization and Basic Settings The Computer Based Training course (CBT) SAP R/3 4.6 CO Cost Center Accounting Organization and Basic Settings is used to determine where costs occur within an organization and to assign costs to cost centers. You will learn the fundamentals of the Controlling Module, with particular focus on the customizing features and master data that are used in R/3 for internal accounting tasks. The following  more...

SAP R 3 4 6 CO Cost Center Accounting Periodical Allocation and Reports The Computer Based Training course (CBT) SAP R/3 4.6 CO Cost Center Accounting Periodical Allocation and Reports describes the processes that take place when actual postings are carried out in Cost Center Accounting. It also explains how documents are entered, posted and reversed. Furthermore, it looks at reporting in Cost Center Accounting, and shows you to use and configure reports to suit your  more...

Migrating to Microsoft Office 2000 This highly interactive CBT contains three units that cover migration to Microsoft Office 2000. Through step-by-step instruction within a realistic simulation of Office 2000, individuals learn new features associated with the upgrade, year 2000 computer problems and the ins and outs of the migration process. Performance-based Pre- and Post-Assessments create a custom course path for each learner  more...

Data Warehousing Fundamentals Part 2: Building and Deploying Oracle Data Warehousing Fundamentals: Building and Deploying introduces the concepts and strategies necessary to build and deploy a data warehouse successfully across the enterprise. This CBT course provides students with an overview of fundamental data warehousing concepts in both business and technical terms. In addition this course examines a variety of data warehouse architectures building  more...

SAP R/3 Variant Configuration: Master Data The Computer Based Training course (CBT) SAP R/3 Variant Configuration is intended to provide all the employees of your company who are involved in designing and constructing product variants with an overview of the objectives functions options and product specific prerequisites of Variant Configuration. It also shows you the different ways in which Variant Configuration can be used.  more...

SAP R/3 Workflow Architecture The Computer Based Training course (CBT) SAP Business Workflow aims to provide an overview of the functionality and applications of the SAP Business Workflow System using the workflow scenario Notification of absence from Personnel Management as an example.  more...

SAP R/3 QM in Procurement The Computer Based Training course (CBT) SAP R/3 QM in Procurement aims to provide all the employees working in the inspections area of your company who want to learn more about SAP software or who are planning to work with it with the knowledge to deal with QM within the R/3 System. The first unit explains how Quality Management is integrated in Materials Management and discusses the variants in  more...

SAP R/3 QM: Master Data and Analysis The Computer Based Training course (CBT) SAP R/3 QM in Procurement aims to provide all the employees working in the inspections area of your company who want to learn more about SAP software or who are planning to work with it with the knowledge to deal with QM within the R/3 System. In the first unit the trainee will learn how to activate the Quality Management functionality for a material  more...

SAP R/3 CO: Cost Center Accounting Organization and Basic Settings The Computer Based Training course (CBT) Cost Center Accounting Organization and Basic Settings is used to determine where costs occur within an organization and to assign costs to cost centers. You will learn the fundamentals of the Controlling Module with particular focus on the customizing features and master data that are used in R/3 for internal accounting tasks.  more...

SAP R/3 CO: Cost Center Accounting Master Data The Computer Based Training course (CBT) CO Cost Center Accounting I is used to determine where costs occur within an organization and to assign costs to cost centers. You will learn the fundamentals of the Controlling Module with particular focus on the customizing features and master data that are used in R/3 for internal accounting tasks.  more...

SAP R/3 CO: Cost Center Accounting Settings for Periodical Processing The Computer Based Training course (CBT) SAP R/3 CO: Cost Center Accounting Settings for Periodical Processing is used to determine where costs occur within an organization and to assign costs to cost centers. You will learn the fundamentals focus on the customizing features as initial setups how to post within Cost Centers allocations and reports that are used in R/3 for internal accounting  more...

SAP R/3 CO: Cost Center Accounting Periodical Allocation and Reports The Computer Based Training course (CBT) SAP R/3 CO Cost Center Accounting Periodical Allocation and Reports describes the processes that take place when actual postings are carried out in Cost Center Accounting. It also explains how documents are entered posted and reversed. Furthermore it looks at reporting in Cost Center Accounting and shows you to use and configure reports to suit your  more...

SAP R/3 FI: General Ledger Organization and G/L Account Within the Computer Based Training course (CBT) SAP R/3 FI General Ledger you will learn to create and post to G/L accounts post incoming and outgoing payments display and modify account balances and line items and finally perform month-end closing.  more...

SAP R/3 PP: Program Planning MP and MRP The Computer Based Training (CBT) SAP R/3 PP: Production Planning MP and MRP describes the production planning process and explains how it works. Upon completing this course the trainee will be able to describe the various planning strategies and their applicability in different types of industries and identify the integration points with Materials Management Sales & Distribution Financial  more...