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Technical Communication, an Introduction for Current Technical Writers, Editors & Designers


Get an overview of the whole field of technical communication. Expand your perspective. For current tech writers, editors, and designers.
If you have been doing some form of technical writing, editing, or design for a while, but you wonder what the whole profession really involves, this course will expand your perspective, and help you polish your skills. You`ll learn how to articulate the
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The Power of Animation: Learn Flash in Five Days



This course is designed for first time Flash users who are interested in exploring the possibilities of animation.
This course is designed for first time Flash users who are interested in exploring the possibilities of animation. Even if you do not consider yourself an artist, mastering Flash can help you create business presentations, product demonstrations, cartoons, and even video games!
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Typing Pal--The Best Online Typing Course


Quick and easy way to learn keyboard typing!
Typing Pal is an indispensable tool for improving your productivity on a computer keyboard! It offers a fully customized learning scenario that suits beginners as well as those with more keyboard experience. For those who want to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The
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Typing Pal--The Best Online Typing Course


Quick and easy way to learn keyboard typing!
Typing Pal is an indispensable tool for improving your productivity on a computer keyboard! It offers a fully customized learning scenario that suits beginners as well as those with more keyboard experience. For those who want to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The
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Technical Writing for the Medical Professional


As a medical professional, you may be called upon to write peer-reviewed research papers, articles for colleagues, lectures, presentations, or patient education materials. This course is designed to assist you with the skills and knowledge you will need to effectively write medically related materials.
Writing for the medical profession is an exciting and ever-changing field that covers a wide
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Strategic Planning and Management


This course provides a strong foundation and global perspective around the concepts and tools used for Strategic Planning and Management.
In the 21st Century, and its global economy, the art of planning is critical to the future focus of organizations. Performing at a higher level is now paramount to organizational longevity. Often times there is need for split second decison making.
This course
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How to Interview Like a Professional



Learn the secrets to having a successful interview to get the job you really want.
It?s a jungle out there! Surviving in today?s tough job market is an upstream adventure-- whether you are just starting out, the victim of a layoff, or want to change careers. Traditional methods just don`t work any more. The complete course can either be taken as a whole or as three modules. Each module is
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Getting the Job Offer You Want


Learn the how to`s of getting the job offer you really want.
It?s a jungle out there! Surviving in today?s tough job market is an upstream adventure-- whether you are just starting out, the victim of a layoff, or merely want to change careers. Traditional methods just don`t work any more. The complete course can either be taken as a whole or as three modules. Each module is designed to be
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Learn How to Write the Kind of Cover Letter That Gets Results



A highly effective writing approach that increases the chances of getting your resume reviewed.
The main objective of this course is to equip you with a proven method and persuasive writing technique that gets results. The course, ?Learn How to Write a Cover Letter That Gets Results? is designed for individuals who want to get a potential employer to take action and give your resume thoughtful
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ABC+D Principles of Healing



Understand the principles of healing: Activate, Build, Cleanse and Direct Aids.
Designed for the beginning herbalist, this course will help you understand the principles of healing: Activate, Build, Cleanse and Direct Aids. Being new to herbs you may be confused about when to use cleansing herbs and building herbs. Should you take them together, or at different times? What if you have a specific
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How to Find Legitimate Home Employment



Explore the rewarding aspects of working from home by using a how-to guide that will make your efforts easier.
If you are looking to work at home and are looking for a guide that will show you step-by-step how to accomplish this goal, this is it. You?ll learn how to find a legitimate business, where to look, what you will do to start the business, and what is involved after that.
The course is
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Introduction to Dreamweaver MX(tm)


Hands On Training for Dreamweaver MX. Learn from an Expert. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. This is not for a beginner. For PC use.
Introduction to Dreamweaver MX 2004 is the first of a 3-part course series.
Students will need to have access to
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Intermediate Dreamweaver MX


Intermediate--Students will need to have access to Dreamweaver MX or Dreamweaver and the Internet.
Dreamweaver MX - Students will need to have access to Dreamweaver MX or Dreamweaver, the Internet and the course textbook "Macromedia Dreamweaver MX (ISBN 0-321-11271) by Garo Green & Abigail Rudner (2003). In this course the student will be responsible for working through the "Hands On" exercises.
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Advanced Features of Dreamweaver MX(tm)


Dreamweaver MX Advanced - Phase Three
Advanced Features of Dreamweaver MX - Phase 3, is the Third of a 3-part course series.
Students will need to have access to Dreamweaver MX or Dreamweaver, the Internet and the course textbook "Macromedia Dreamweaver MX (ISBN 0-321-11271-7) by Garo Green & Abigail Rudner (2003). In this course, the student will be responsible for working through the "Hands
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Architecting Web Content (Master Class)-Self Directed


This is a professional level course in architecting and organizing Web content.
In today`s complex world, information systems are becoming more and more complex as their implementations are becoming ever more advanced. Information systems architecture is the underlying structure that defines and controls the interfaces of information systems and which integrates all of the components of the
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Creating Popular Web Content (Master Class)-Self Directed


Write Web content that persuades your visitors to act, join the discussion, resolve their problems, and buy your products.
Learn to write and edit some of the most popular genres that populate the web. Become a versatile Web writer or editor, able to handle whatever your boss throws at you. Develop a deep portfolio to show future employers and clients You?ll see how each genre has evolved as a
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A Fast Track Approach to Making Money as a Freelance Writer (Self-Directed)


Designed to aid individuals interested in increasing their income as a freelance writer.
Designed for individuals interested in becoming a freelance writer.
This course provides methods that work and help budding writers to put their careers in high gear or assist individuals desiring a new career to get started.
This course demonstrates proven methods other writers have used through strategies
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Advanced e-Mail Marketing


The Advanced e-mail Marketing Course provides a contemporary and comprehensive learning program for e-mail marketing.
The course is designed for marketers with a general knowledge of e-marketing techniques and processes.
Students should complete the e-marketing course first or have general experience in e-marketing prior to taking this advanced course.
The course is instructor led via e-mail, a
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Effective Business Presentations Using Flash


This comprehensive, interactive, instructor-led 10 lesson course is designed for beginning level Flash users who wish to apply the power of Flash to business presentations, product demonstrations and other business-oriented marketing concepts.
This course is designed for beginner level Flash users who wish to apply the power of Flash to business presentations and product demonstrations. Even if
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Preparing for the Praxis II Subject Assessments



This course is designed to prepare you for The Praxis II Subject Assessments by concentrating on three keys to success: understanding the exams, preparing for the exams, and developing a Praxis State of Mind. Students learn to read test questions critically, prepare targeted study plans, and get tips that will improve their chances of passing.
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A Fast Track Approach to Making Money as a Freelance Writer (Instructor-Led)
Designed to aid individuals interested in increasing their income as a freelance writer.
Designed for individuals interested in becoming a freelance writer.
This course provides methods that work and help budding writers to put their careers in high gear or assist individuals desiring a new career to get started.
This course demonstrates proven methods other writers have used through strategies
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Brilliant Business Writing and Communication


This course helps business professionals write with confidence and precision while learning the principles of effective communication with their own writing coach.
What does a business letter say about your company? What does a memo say about you? Countless business professionals are not trained writers, yet they`re expected to write every day, producing letters, proposals, and e-mail messages
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Beginning Travel Career 5 Week Onlineworkshop


An intensive course designed for anyone interested in a career in the travel industry. A book fee of $65 is required to be paid in addition to tuition if this course is sold by itself. If this course part of the 5 course Travel Careers Training Program, there will be a $5 discount on the book.
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Advanced Travel Career 6 Week Onlineworkshop


This course will build on basic knowledge of the travel industry and is designed for those who have completed Beginning Travel or who are considering returning to the travel field after an absence and would like a refresher course. A book fee of $65 is required to be paid in addition to tuition if this course is sold by itself. If this course part of the 5 course Travel Careers Training Program,
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How to Work for Yourself as a Homebased Travel Agent Video Course



Learn from a travel agent expert--This 2 hour video is designed to set you up in your home as a travel professional.
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Complete Course in Professional Medical Transcription using MIME method of instruction (Special Pricing Edition)


Same great complete Professional Edition course but designed for the student who does not want to incur course material fees. Registration Fee waived.
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Designing Security for a Windows 2003 Network - MCSE (70-298)
This course is desigend for the student seeking MCSE Certification who would function in medium to very large computing network environments that use Microsoft Windows 2003 as a network operating system. Student will learn about network security issues, concerns and protection.
This course is designed to to teach the student network security and related security concerns and necessary actions to
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Implementing a Windows 2003 Network Infrastructure - MCSE (70-291)
In this newly released coursed you will learn all you need to know about implementing a Windows 2003 server.
This course is designed to teach you about Microsoft's new Windows 2003 server software.
You will learn how to implement and set-up the server and complex software in a network environment.
This course maps directly to Microsoft's MCSE certification exam 70-291. Included with this course
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Designing a Windows Server 2003 Active Directory & Network Services Infrastructure (70-297)
In this newly released coursed the student will learn about designing an Active Directory and Network Services Infrastructure for a Windows 2003 network.
In this newly released coursed you will learn all you need to know about designing an Active Directory and network services Infrastructure for your Windows 2003 network.
This course is designed to teach the student about Designing Active
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Install, Configure & Administer Windows XP Professional - MCSE (Exam 70-270)
This course is desigend for the student seeking MCSE Certification who would function in medium to very large computing environments that use Microsoft Windows XP Professional as a desktop operating system.
This course is designed to to teach the student basic installation, configuration and overall administration of the Windows XP Pro environment. This training and area of expertise advances the
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Flash I: Mastering the Tools
Produce exciting Web and multimedia presentations with Flash, the industry standard software for animation on the Web. In this intensive course, you will learn how to create the various graphic, button, and movie clip symbols that you will place in your SWF files. You will be taught by an experienced multimedia specialist, teacher, and instructional designer. Comprehensive learning modules will be
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Architecting Web Content (Master Class)
This is a professional level course in architecting and organizing your Web content.
In today`s complex world, information systems are becoming more and more complex as their implementations are becoming ever more advanced. Information systems architecture is the underlying structure that defines and controls the interfaces of information systems and which integrates all of the components of the
more...
Learn Grammar the Easy Way (Part 1)
Designed for people who want to improve their writing by brushing up on the basics of grammar
This course is designed for people who want to get a better feel for grammar so that they can strengthen their writing skills. Many times before a person has met you face-to-face, they?ve met you through your words.
You may have sent in a cover letter and resume for a job.
You may have written a memo
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Creating Popular Web Content (Master Class)
Write Web content that persuades your visitors to act, join the discussion, resolve their problems, and buy your products.
Learn to write and edit some of the most popular genres that populate the web. Become a versatile Web writer or editor, able to handle whatever your boss throws at you. Develop a deep portfolio to show future employers and clients You?ll see how each genre has evolved as a
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Writing Your Life Story


Record the events and people of your life.
This course is designed to help the beginning writer to combine facts, any records (pertinent for sharing, and recording) and memories together in a fashion that is both enjoyable and easy to read.
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Writing User Guides


Designed for people who want to focus on writing effective user (how-to) guides.
Designed for people who want to enter the technical writing field, this course focuses on writing effective user (how-to) guides and gives an introduction to the job of a user guide writer. Whether writing for the users of a company?s computer system, for cashiers who need to know how to use a scanner, or for owners
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Writing Standards-Based Assessments
Give your students an edge on state assessments by learning how to develop test items aligned to your state academic standards. Through participation in this course, you will learn to write questions that meet your state and local standards, including those that use higher order thinking skills. Additionally, you will learn techniques item writers use to make it difficult for test-wise students to
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Writing for Business Professionals
This course is designed to give you an understanding of the writing environment and in particular the business writing environment. This course will teach you what to cover in your writing and how to outline to produce a better document. The course will also cover how to get the readers attention as well as how to build professionalism into your business writing skills. User is given 1 year
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Word 2000 Level 1



This course is designed to familiarize students with key introductory features of Microsoft Word 2000. Students will learn the tricks that will help them create, edit, and modify text-based documents easily.
This course is designed to familiarize students with key introductory features of Microsoft Word 2000.
Students will learn the tricks that will help them create, edit, and modify text-based
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Volunteers: Recruitment, Development, and Supervision
This course is designed to provide library staff the tools to create and effectively manage a successful volunteer program.
Volunteers: Recruitment, Development, and Supervision In order to manage a volunteer program successfully, supervisors must have a mind set that truly values the work of volunteers. A good management mind set will perceive volunteers as motivated and professional. The
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Understanding Health Insurance: A Guide To Professional Billing & Coding


This is a complete and comprehensive medical billing course, taken online, through which you will quickly and easily learn this complex discipline.
Understanding Health Insurance: A Guide To Professional Billing & Coding) This course is designed to teach you about medical billing and the proper usage of the International Classification Diagnostic Coding System (ICD-9) and the Current Procedural
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Typing Pal--The Best Online Typing Course


Quick and easy way to learn keyboard typing!
Typing Pal is an indispensable tool for improving your productivity on a computer keyboard! It offers a fully customized learning scenario that suits beginners as well as those with more keyboard experience. For those who want to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The
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Turn Your Life Experience Into College Credit
Did you know that your knowledge and life experience may be sufficient to earn you legitimate college credit from an Accredited U.S. College or University? Learn from a Life Experience and Adult Education Expert. This course will teach you how to earn College Credit for what know through a series of 6 dynamic lessons. 90 day access to course content. Work at your own pace.
Earn College Credit For
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Using a Digital Camera
Acquaint yourself with the basics of using a digital camera. Learn how to capture images, focus, zoom, adjust the resolution/size settings, view images, delete images, and how to upload images to your computer.
Using a Digital Camera is a seven day online course.
You will learn the basics of using a digital camera. Learn how to capture images, focus, zoom, adjust the resolution/size settings,
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Using a Scanner
Learn how to scan a document using various formats, make annotations and save/export documents. Discover how to use scanned documents in various applications.
Using a Scanner is a seven day online course. This is an introductory course and provides the basics pertaining to using your scanner. Learn how to scan a document, make annotations and save/export documents. Discover how to use scanned
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Using the Power of the iPod in Education: An Overview
Using the Power of the iPod in Education: An Overview is a seven-day online course. In this course, teachers will learn why and how the iPod can improve the education that they are offering to their students. They will learn the pedagogical advantages that can be offered as well as the theoretical underpinnings of these important benefits.
Using the Power of the iPod in Education: An Overview
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The World of Wine: How to Taste & Select a Quality Bottle of Wine


This course is designed for the novice wine drinker who wants to broaden his/her knowledge of wine.
During this course you will become familiar with the wines of the world. Material covered will include grape varieties, important wine regions, how wine is made, tasting procedures, how to select wines at a restaurant, food and wine pairing, how to read a wine label, and more.
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The Power of being Different


This course discusses the necessity of being different as a powerful tool toward achieving success.
Designed for all types of businesses, including individual entrepreneurs, small business owners, as well as those who want to improve their personal leadership in day-to-day operations, this course provides guidelines toward a changed perception of how to achieve success. Coursework focuses on
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The Entrepreneurship Certificate in Marketing Mastery Program
A Trump U Course- Starting a new business means more than having a good idea. The hottest concept will cool off in a minute if it isn t fueled by the knowledge and skills that are needed to transform it into a real and sustainable business. Students will be given an opportunity to work on their own business concepts. Students may complete this course within a reasonable period of time. Contact
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Technology Integration - Best Practices
Discover some of the best practices used by educators to integrate technology into their classrooms. Learn about the tools used to facilitate instruction of core-curricular objectives.
Technology Integration - Best Practices is a?seven day online course.
It will help you discover some of the ?best practices? used by educators today to integrate technology into their classrooms.
This course
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Success Strategies Training Program for Management & Leadership
This course will teach you how to effectively and efficiently implement a system of Management & Leadership Success Strategies for your organization.
In the 21st Century, and its global economy, the skill of successful managers and leaders is vitally important to an organization`s longevity and success. Whether you are in the service or production business, this course provides a proactive method
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Soft Skills Using MS Office Applications



This course uses Microsoft PowerPoint, Word, and Outlook 2000 in order to teach the students presentation, business writing, and time management skills. Students will learn the basic elements for each of these courses, and will be provided with a foundation on which to build their skills.
This course uses Microsoft PowerPoint, Word, and Outlook 2000 in order to teach the students presentation,
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Spanish for Health Professionals (Intermediate) Self-Directed
A su salud! (To Your Health!) is an exciting and groundbreaking intermediate-level Spanish program for students and practicing health-care professionals. A su salud! promotes Spanish competency in language as well as cultural awareness of the Latino immigrant community through the use of broadcast-quality dramatic video and numerous imaginative interactive exercises.
?A su salud! (To Your
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Significantly Increase the Value of Any Property--Instructor-Led
A Trump U Course- Improving your property can do more than just pay for itself -- it can increase your resale value higher than you might imagine. But the wrong change is like throwing money away. This course shows how to get the biggest possible financial benefit from every dollar spent on property improvements. You`ll even learn to grow value by improving the neighborhood!Students may complete
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SQL Server 2000 - XML-Enabled Applications Using SQL 2000
This course is designed to teach students the basics of SQL and XML in building and combining applications where database functions are required
This course will give students a good understanding of how to use SQL 2000 in building and integrating applications that use or require a database and are enabled with XML. Course includes a primer for SQL and XML calls for SQL. Course also covers using
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Resume Writing



This course demonstrates the process of writing a resume that will result in an interview.
Designed for anyone who needs a resume, this course will guide students through the process. An overview of resumes including their use, what potential employers look for and styles will be discussed. Comparisons between the job market and individual goals will be made and applied to the process. A
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Shipping with Dry Ice
This course, "Shipping with Dry Ice", has been designed with specific exercises related to the transportation of dry ice ("carbon dioxide, solid") by air from a shipper`s perspective. Our 10 step approach encompasses all of the activities which must be addressed when preparing dry ice for shipment by air. This course can be completed as quickly as you care to, depending on how much time you can
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RCRA and DOT Refresher
This is a unique DOT-RCRA hybrid "refresher" course. The course includes an overview of hazardous waste management laws and regulations, a guide to complying with the myriad of hazardous waste regulations including how to recognize hazardous wastes, how to manage waste correctly on site, how to properly select, label and mark waste containers, how to prepare shipments for transport to treatment,
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RCRA Hazardous Waste Management for Generators
The Hazardous Waste Management Online Course provides a detailed discussion of federal solid and hazardous waste management laws and regulations that affect businesses. The course includes a history and overview of hazardous waste management laws and regulations, a guide to complying with the myriad of hazardous waste regulations including how to recognize hazardous wastes, how to manage waste
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QuickBooks Pro 2001 Level 2



This course will introduce students to the more advanced features of QuickBooks Pro 2001, such as generating balance sheets, creating customized reports and invoices, and amending payroll information.
This course will introduce students to the more advanced features of QuickBooks Pro 2001, such as generating balance sheets, creating customized reports and invoices, and amending payroll
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QPRT Suicide Risk Assessment and Training
This American Psychological Association approved course provides an introduction to suicide risk detection, suicide risk assessment and suicide risk management from a medical, psychological and legal perspective. This course can be completed sooner or later than the published 1 week completion date. Student has 1 year access to this course.
QPRT? Suicide Risk Assessment and Training This American
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Professional Bar Management Mastery Level Certification
The hospitality industry continues to grow each year, creating a demand for skilled managers. One challenge facing bar and restaurant owners and managers is that most hospitality programs are long-term and expensive. This is due to the wide range of subject material, much of which is never applied in the real world. Thus, too many managers go without any formal training and often find themselves
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Poetry For Profit and Play


This course is designed to help the inexperienced poet write for profit or pleasure.
This course is primarily designed to help the inexperienced poet write for profit or pleasure.
Students learn basic forms of poetry such as: metrical, sonnet, rhyme, haiku and free verse. They are then given exercises designed to help them learn the various forms. Each student hands in samples of their work and
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Overview of Legal Nurse Consulting



This course is designed for registered nurses interested in Legal Nurse Consulting.
In this introductory course you will examine the necessary skills and knowledge, review various jobs and services and find internet resources for learning and practicing Legal Nurse Consulting.
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Office 2000 Intermediate



This course is designed to familiarize students with the intermediate features of Microsoft Word, Excel, Access, PowerPoint, and Outlook 2000. It also includes a section on presentation skills. This course introduces students to the more powerful aspects of these applications and attempts to broaden and develop the basic skills that they already possess.
This course is designed to familiarize
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Payroll Accounting


Learn quickly from an accounting expert how to carry out the entire payroll process.
This course is designed to introduce individuals, entrepreneurs and small businesses to the cost of labor and its related payroll taxes. In some companies, payroll costs represent more than one-third of the operating costs. The employer is liable for meeting reporting requirements and for the money withheld from
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Online Research Techniques
You will learn how to effectively conduct research online using Grolier Online and GaleNet. Learn how to find specific information using these comprehensive Web-based resources.
Online Research Techniques is a seven day online course.
This course will help you develop online research skills and gain knowledge on Grolier Online and GaleNet resources.
This course is offered by a State Accredited
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Oracle 10g OCA
The demand for Oracle technical professionals is growing fast. Experienced or new to the profession you need to know what skills make you more attractive to employers. You will have 1 year access to this course but can complete it as quickly as you like to.
Oracle 10g OCA The demand for Oracle technical professionals is growing fast. Experienced or new to the profession you need to know what
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Nutritional Herbalism: Learn How Herbs Work Within Your Body


This course will help you understand Herbal Energetics
Designed for the beginning herbalist, this course will help you understand "Herbal Energetics" - Why and How to use Herbs. As Alternative Health goes mainstream the need to understand these alternatives has increased. Natural doesn`t always mean Safe. Just because herbs are natural, you must not automatically assume that they are safe for
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Microsoft Word 2002 Level 1



This course is designed to familiarize students with key introductory features of Microsoft Word, as well as introduce them to some of its new capabilities introduced with the 2002 version. Some of the skills taught include examining the working screen, getting familiar with the new Task Panes, creating new documents, modifying bodies of text, and previewing and printing documents.
This course is
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Negotiate to Win
A Trump U Course- The most critical skill in business is negotiation. It`s all about getting what you want, every time. The responsibility to learn how to negotiate is all yours. It`s not up to your boss or colleagues or spouse or customers. So get started!Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this
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NETS`S - National Education Technology Standards for Students
This course prepares students for meeting the widely adopted National Education Technology Standards for Students. The course completion is set for 90 Days but the student can take less or more time to complete (1 year max).
A course designed to prepare students for the NETS*T certification standard. The ISTE National Educational Technology Standards for Students (NETS?S), developed by the
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NETS`T - National Education Technology Standards for Teachers
This course prepares educators for meeting the widely adopted National Education Technology Standards for Teachers. The course completion is set for 90 Days but the student can take less or more time to complete (1 year max).
A course designed to prepare teachers for the NETS*T certification standard. The ISTE National Educational Technology Standards for Teachers (NETS?T), developed by the
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MSHA Part 46 Refresher
This course is designed to assist you in meeting Mining Safety and Health Administration (MSHA) Part 46 annual refresher requirements. Part 46 applies to shell dredging, sand, gravel, surface stone, surface clay, colloidal phosphate, and surface limestone mines.
This course is designed to assist you in meeting Mining Safety and Health Administration (MSHA) Part 46 annual refresher requirements.
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MSHA Part 48 Surface Mining Refresher
This course is designed to assist you in meeting Mining Safety and Health Administration (MSHA) Part 48 requirements for most above-ground mines or above-ground operations at underground mines. Part 48 applies to coal mines, underground metal and nonmetal mines, surface metal mines, and certain surface nonmetal mines that are not in the following industries: surface stone, surface clay, sand and
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Microsoft PowerPoint 2002 Comprehensive



This course is designed to teach students the basic, intermediate, and advanced features of Microsoft PowerPoint 2002 so they can not only create and modify simple presentations, but also much more elaborate ones, such as team projects.
This course is designed to teach students the basic, intermediate, and advanced features of Microsoft PowerPoint 2002 so they can not only create and modify
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Microsoft PowerPoint 2002 Level 3



This course is designed to familiarize students with the advanced features of Microsoft PowerPoint 2002. Students will learn how to apply advanced techniques to PowerPoint presentations, such as importing data from other Microsoft applications, adding video and sound clips, and modifying charts and tables in presentations.
This course is designed to familiarize students with the advanced features
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Microsoft MCSE 2003 Complete Course
This training package contains all the necessary course materials required to learn the ins and outs of becomming a Microsoft Certified Systems Engineer.
This course contains over 70 hours of interactive, video based, instruction, delivered on CD.
This course is designed to meet all the requirements for Microsoft Corporation`s Certified Systems Engineer certification and testing for Windows 2003
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Medical Terminology Training


Learn the language of medicine using the Professional Edge Medical Terminology Training System, designed to insure you will learn and remember new medical words and terms. Take up to 3 months to complete this course. All necessary materials needed to take this course are included with the exception of a medical dictionary.
Medical Terminology Training According to the U.S. Department of Labor
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Manufactured Housing Appraisal/Valuation Course


This course will teach each student how to determine the value of a Manufactured Home, using the NADA Manufactured Housing Guide and other methods. This course is designed to allow you to sit for various exams that may lead to Certification.
Successful completion of this course will enable the graduate to prepare for various exams that may lead to becoming a Certified Manufactured Home Appraiser.
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Master Search Engine Optimization Competencies for Web Developer (MSEOC)


This certification has been designed for individuals who have previously enrolled in any web-based search engine training courses or seek Certification based on your search engine training and experience alone.
The Internet search engines continue to evolve and with it, the strategies for effective web site promotion and marketing. Search engine submissions when done by certified professionals
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MCSE 2000 & CCNA 2.0 CD-ROM Library (9 CD's)


CD-ROM training kit for IT professionals. Technical Training covered includes both MCSE 2000 & CCNA 2.0. For more information how these certifications can lead to a career in Information Technology (IT), and for information about certified testing locations, please see: MCSE 2000 (Microsoft Certified Systems Engineer) CCNA 2.0 (Cisco Certified Network Associate)
This is a comprehensive set of
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Legal Nurse Consulting Certificate Program


This program prepares students to practice as Legal Nurse Consultants. It is a 16 week course of study. Upon completion, students are eligible to receive Certification from the American College of Legal Nurse Consulting. This course is 90 contact hours of study.
INTRODUCTION: Welcome to the Legal Nurse Consulting Certificate Program. College You have made a wise decision to pursue study and
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Legal Transcription Training
This unique and totally on-line program teaches you to do legal assistant, transcription and legal secretarial work. Many opportunities exist to specialize in various types of law, real estate, criminal, family, personal injury, business, etc. The course was designed by a recognized leader in development of training materials. This course offers a Certificate of Completion allowing you to sit for
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Library Privacy & Confidentiality: Law and Policy
Library Privacy & Confidentiality: Law and Policy is designed to help staff gain a better understanding of the USA Patriot Act and other laws as they apply to library user privacy and other issues.
Library Privacy & Confidentiality: Law and Policy ?Library Privacy & Confidentiality: Law and Policy? is designed to help staff gain a better understanding of the USA Patriot Act and other laws as
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Listening Skills for the Workplace
This short course is designed to increase your knowledge of, and consider your attitude toward, listening to other people in everyday life. It includes a detailed assessment, discussion of why people filter and block communication.
Listening Skills for the Workplace There is an expanding awareness in business of the value of good listening skills. To ignore this important tool in today`s
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Learn How To Write Effective Persuasive Written Communication



Perfect short course for those seeking to persuasively communicate with their audience through written communication.
The main objective of this course is to equip you with a proven method and persuasive writing technique.
This course is designed specifically for anyone who wants to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to
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Learn How to Write Persuasive Web-Based Text
The main objective of this course is to equip you with a proven method and persuasive writing technique. This course is specific to web-writing and is unique. It is designed specifically for content developers and practitioners who want to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are
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Introduction to the Administration of a Medical Office


This course is designed for beginning office and practice managers in a medical office setting.
Introduction to the Administration of a Medical Office The course is intended for individuals beginning in management or those aspiring to be in medical administration.
It covers such administrative topics as practice analysis, staff assessment, and the new HIPAA regulations in a practical way. The
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Introduction to K-12 Online Teaching
The Intro to K-12 Online Teaching is a 10 contact-hour, one-week online course that is teacher-facilitated, which is a level of student-instructor interaction between a totally self-paced course and one that is instructor-led. It means you can go through the course at your own pace but an instructor is available to help whenever you need it along the way.
Intro to K-12 Online Teaching is designed
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Introduction to Teaching Online
Learn the technologies educators are using all over the world to present online courses. Through participation in this course, you will learn what tools work best in your classroom.
Introduction to Online Teaching is a seven day online course.
This course is designed to give you an understanding of online course delivery.
It is a basic level course and will prepare you to begin to develop an
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Introduction to Inspiration and Kidspiration
This course introduces you to Inspiration and Kidspiration. Help students organize and develop their ideas! Learn how to navigate the toolbars and manipulate text within the program. Discover how to integrate this program into your classroom.
Introduction to Inspiration and Kidspiration is a seven day online course.
This course introduces you to Inspiration and Kidspiration, a software package
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Introduction to Respondus
This course will focus on the basic use of Respondus, a test generation tool. Discover how to integrate online assessments into your classroom.
Introduction to Respondus course is a seven day online course that focuses on the basic use of Respondus a test generation tool, and helps you discover how to integrate online assessments into your classroom.
This course is offered by a State Accredited
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Introduction to WebQuests
Learn the basics involved in developing a WebQuest for your own classroom use.
Introduction to Webquest is a seven day online course.? Learn the basics involved in developing a WebQuest for your own classroom use.
You will have the opportunity to evaluate other WebQuests and evaluate them based on a set list of criteria This course is offered by a State Accredited University and offers State
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Introduction to Writing Speeches and Presentations
This course focuses on how to write speeches and presentations
Designed for people who want to develop skills in preparing speeches and presentations, this course covers the three basic types of speeches (Narrative, Informative, and Persuasive) and how to write them. Coursework focuses on the anatomy of a speech, the three basic types of speeches and the elements that go into making each one
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Introduction to Classical Music


Enhance your enjoyment of classical music through understanding the basics of music theory, history, and performance.
This class is designed for students who have little or no musical background but enjoy classical music and would like to further their enjoyment through an understanding of the basics of musical structure and historical context. By learning how to listen and understand the
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Instructional Design for the Online Learning Environment
Learn how to adapt your course materials into an online model for effective learning. Discover how traditional instructional strategies can be implemented into the online learning environment.
Instructional Design for the Online Learning Environment is a seven day online course.
It will help you learn how to adapt your course materials into an online model for effective learning and discover how
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Information Technology Infrastructure Library (ITIL)
This eLearning course has been designed to offer a high level introduction to the concepts, terms, benefits, and relationships within the core IT Service Management processes and functions, according to the Information Technology Infrastructure Library (ITIL) best practice framework. ITIL is becoming the standard of choice for many organizations in terms of operating IT practice as well as
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Improving Co-Worker Relationships
This course will give you some fresh perspective on strengthening communication weaknesses in your library, along with some practical tools to tackle specific co-worker problems you may be worrying about today.
Improving Co-Worker Relationships Do you need some fresh ideas to help resolve library workplace issues? This course, authored by noted library and organization consultant Pat Wagner, is
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How to Write Your Life Story



Bring memories and facts of the past together for current and future generations
This program is designed with helping the beginning writer to aptly combine the facts, any records (pertinent for sharing, recording) and memories together in a fashion that is both enjoyable and easy to read. Emphasis of this course is to write with clarity, continuity and in a manner that bring the events and
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How to Join the Ranks of the Self-Employed in 6 Weeks



Learn how to join the ranks of the self-employed by starting and running a business in 6 weeks.
This course is designed specifically for individuals who desire to start and run their own business. The purpose is to teach people how to balance home and work (especially for those who start a business out of their home), determine office location, how to look and feel professional, how to setup the
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IATA Dangerous Goods
"IATA Dangerous Goods Training" has been designed with specific exercises related to the transportation of dangerous goods by air from a shippers perspective. This course covers the fundamentals of shipping dangerous goods by air according to the IATA regulations. Our 10 step approach encompasses all of the activities which must be addressed when preparing a dangerous goods for shipment by air.
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HyperStudio Basics
This introductory course will provide you with an overview of using HyperStudio. Learn how to create a stack, add cards, buttons and navigation. In addition, discover how to add sound, video, graphics and hyperlinks into your presentation.
HyperStudio Basics is a seven day online course. This class will explore educational applications and implications of hypermedia, provide you with an overview
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Herbal Energetics: Learn How Herbs Work Within Your Body



Designed for the beginning herbalist, this course will help you understand Herbal Energetics?-
Designed for the beginning herbalist, this course will help you understand Herbal Energetics?- Why and How to use Herbs. As Alternative Health goes mainstream the need to understand these alternatives has increased. Natural doesn`t always mean Safe. Just because herbs are natural - you must not
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How to Control Your Worker s Compensation Cost
Cut! That s a wrap! With our safety-training course How to Control Worker s Compensation Costs , you will begin to leave many of those workers compensation bills on the cutting room floor.
How to Control Your Worker`s Compensation Costs Cut! That?s a wrap! With our safety-training course ?How to Control Worker?s Compensation Costs?, you will begin to leave many of those workers?
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Graphics & Digital Imaging Fundamentals
Learn the basics of acquiring pictures with a digital camera, with a scanner, by screen capture and from the Internet.
Graphics & Digital Imaging Fundamentals is a seven day online course.
It is designed to help you learn the basics on acquiring pictures with a digital camera, with a scanner, by screen capture and from the Internet.
You also learn the basics with regard to file types, file size
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Grant Writing Basics
Applying for a grant can seem like a daunting task. Certainly, there is work involved, but with the help of this tutorial, you will know the steps that are necessary and find that success is not as hard to attain as you might think. While specifically geared for library education, this course has applicability for anyone writing grants.
Grant Writing Basics Grants are not just free money, but
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Health Insurance Portability and Accountability Act Training
This course will provide Health Insurance Portability and Accountability Act training. We will be covering the five pieces of HIPAA legislation Transactions, Code Sets, Privacy, Security, and Unique Health Identifier. All users interacting with Health Information are required by federal law to have HIPAA training.
Designed for everyone that deals with the healthcare industry, this course is
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Five Quick Steps to Telecommuting


A self-paced ebook of tools to help you start your telework experience.
This ebook-based course is designed primarily for corporate employees who would like the flexibility of telecommuting--working at home or other remote location--for several days each week. In five information-packed chapters, this self-paced ebook course helps you plan your telework experience, set up your home office,
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Getting More From Books: Intro to Literary Analysis



This course makes reading more fun and more meaningful by teaching basic literary analysis.
It`s easy to skim through a novel -- but getting involved in the book can teach you more about yourself, your world, and the human experience! Whether you like dense novels or "just for fun" fiction, this course will help you get more out of the books you read. All it takes is a curious mind. You`ll learn
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Faculty Introduction to Online Teaching
Introduction to Online Teaching is a two-week, self-paced online course designed to give you an understanding of developing and teaching online courses.
? This course is designed for faculty, although certainly the premises are the same for K-12 educators, as well.? Those wishing to earn a State Board Continuing Education Unit (SB-CEU) might prefer to enroll in the Intro to Online Teaching for
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Expert Certificate Course in Medical Coding
This course is designed for those looking to work as medical coders from their homes or in a healthcare facility.
Welcome to our Expert Certificate Medical Coding course Medical coding was developed as a universal language for the medical profession to ensure proper financial reimbursement from insurance companies and government agencies. Numerical codes provide the clarity that insurance firms
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Electronic Commerce - Security Issues
This course is designed to give the student a good understanding of security issues surroungind Electronic Commerce (E-Commerce) including security threats, implementing security, and payment systems.
This course gives the student a good understanding of issues realted to doing business over the Internet and how to protect a E-Commerce website.
The course is self-paced and taught by a audio of
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Electronic Commerce - Introduction
This course is designed to give students a good understanding of the basics of Electronic Commerce (E-Commerce)
This course gives the student a good understanding of the history of Electronic Commerce, How the Internet and the Web provide the infrastructure for E-Commerce, Tools and Software used to design, implement, and manage E-Commerce and E-Commerce web sites.
This course is an "E-Learning"
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Electronic Commerce - Strategies
This course is designed to give students a good understanding of the basics of Electronic Commerce (E-Commerce)Stratetis, including marketing, promotion, and sales strategies.
This course gives the student a good understanding of Marketing/Sales/Promition Strategies, Purchasing and Support Activities, ethical, legal and tax issues related to Electronic Commerce.
This course is an "E-Learning"
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Developing Curriculum for Online Programs
This course outlines success strategies for the development of an online program. Instructional design guidelines are also presented.
Developing Curriculum for Online Programs? is a seven day online course.
It will help you explore special requirements and the tools needed for effective online curriculum development.
This course is offered by a State Accredited University and offers State Board
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Customer Service Certificate
This series is designed to help users create and maintain good customer services. Concepts covered include defining company-wide customer service and standards, strategies for effective communication, and effective problem resolution. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student.
Welcome to Customer Service
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Database Management
This course features coverage of the important aspects of the relational PC-based database model including coverage of SQL. A highly useful methodology for designing databases is presented and illustrated through a variety of examples. This course is designed for anyone interested in gaining familiarity with database management.
Someone taking this course should have some experience using a
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Computer Fundamentals
You don't have to know everything to be at ease with your computer. This course covers hard drives, memory, operating systems and more.
Computer Fundamentals is a seven day online course.? This course is introductory and provides the basics pertaining to using a computer.
It includes the knowledge and skills required to identify different types of computers, the components of a personal
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Complete Course in Professional Medical Transcription using MIME method of instruction Student Edition


Designed to provide the necessary knowledge and skills a Medical Transcription student needs to become certified as a qualified professional. This course is recommended for students who wish to work in a medical office. See course description for course fees. Set for a 6 month completion schedule.
Recognized by the AAMT (American Association for Medical Transcription).
This course follows the
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Complete Paralegal Training Program (Self-Paced)
A complete and comprehensive paralegal training program, taken entirely online, designed as a 5 to 6 month fast-track course but can be taken at a accelerated pace. This is a industry standard Certificate of Completion program.
This state-of-the-art paralegal home training course, through which the student may quickly and easily learn this complex, prestigious and fascinating discipline, was
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Chinese Seasonal Approach to Health



Understand the Chinese Seasonal Approach to Health.
Designed for the beginning herbalist, this course will explain the Chinese Five Seasons, their corresponding organs, food suggestions and exercises for health maintenance. As you learn more about alternative health you will realize that there is more to good health than just taking herbs, vitamins, eating good food and exercising. There is a
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Certificate in Technical Writing For Current Technical Writers


A Certificate Program for current tech writers, editors, and designers.
Certificate in Technical Writing For Current Technical Writers This Certificate Program has been designed for those who lack sufficient experience in the field or those who want to enhance existing careers in technical writing or move in a new direction within the corporate workplace. The Certificate in Technical Writing
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Certificate in Technical Writing


Career Advancement--Earn Technical Writing Certification from the premier provider of online training in Technical Communication.
Certificate in Technical Writing (Basic Level) This Certificate Program has been designed for those who lack sufficient experience in the field or those who want to enhance existing careers in technical writing or move in a new direction within the corporate workplace.
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Building with the Basics: Grammar and Punctuation
Used correctly, good grammar and proper punctuation are rarely noticed but, when misused, cause document disasters.
Welcome to Building with the Basics: Grammar and Punctuation Used correctly, good grammar and proper punctuation are rarely noticed but, when misused, cause document disasters. Based on a building analogy that anyone can relate to, this workshop is designed with many opportunities
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Build Your Own BIZ(tm) - Selling Skills
This course is designed to sharpen your selling skills and help you close more sales. It will also help you set sales goals and measure the effectiveness of your sales force.
Build Your Selling Skills and Close More Sales This course is designed to sharpen your selling skills and help you close more sales. The class includes text and downloadable resources. Description of Course Selling Skills
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Blackboard Basics for K12
Learn the basics of Blackboard, one of the nation's leading online course tools. Prepare and post documents in a course shell, use outside resources, and create discussion threads, prepare tests, and design quizzes.
Blackboard Basics is a twenty-one day online course which is designed to not only teach you about the online classroom but to immerse you in it so that you are experiencing and
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Better Business Writing in One Week



This practical course helps business professionals write with greater confidence and accuracy.
Business letters, memos, e-mails, proposals...not everyone?s a writer, yet every businessperson is expected to write -- a scary prospect for professionals without formal writing training! Fear no more -- you?re only one week away from clearer, more confident writing. This unique course includes one
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Basics of Business Math Series
This series is designed for users who want to improve their basic math skills. It covers basic mathematical calculations commonly used in business settings. Courses cover computing fractions and decimals, the order of operations for combined computations, and solving equations and word problems. It includes the use of proportions, ratios, and percentages, and also provides instruction on the use
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An Entrepreneur`s Guide To Starting A Medical Billing Company


...course designed for those interested in establishing a home based medical billing business. Student may submit questions and have materials reviewed.
This course is designed to help you establish, and answer questions you have, about starting a home based medical billing business.
The course is designed to guide you on how to establish yourself as a medical billing company. Additionally, this
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An Introduction to Linux A Workshop Approach


This Web-based course provide users with a hands-on introduction to the Linux operating system.
This Web-based course provide users with a hands-on introduction to the Linux operating system, with emphasis on practicing essential skills for setting-up and using a Linux desktop. In all, it covers general information on more than 50 Linux distributions.
The course is designed for new users as a
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Access 2000 MOUS



This comprehensive course teaches students both the basic and the more advanced elements that compose an Access database. Students will gain a more complete understanding of how to effectively create and use the primary database objects in Access, including tables, queries, forms, reports, and data access pages.
This comprehensive course teaches students both the basic and the more advanced
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Access 2002



This course introduces students to the basic elements that compose an Access database. Students will learn what a database is and how an effective database should be designed and set up. As the course becomes more advanced, students will use Microsoft Access as a development tool. The course strives to broaden and develop the basic database skills that students already possess.
This course
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Access 2002 MOUS



This course introduces students to the new features in Microsoft Access 2002 that set it apart from Access 2000. This includes speech recognition and the new Task Pane, as well as basic elements that compose an Access database. As the course becomes more advanced, students will gain a more complete understanding of how to effectively create and use the primary database objects in Access and how to
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Access 2000



This course teaches students the basic database elements, good database design, Microsoft Access tools, and database maintenance and security, among many other skills.
This course introduces students to basic elements that compose an Access database and strives to broaden and develop the database design skills that they already possess.
Students will start out by learning what a database is and
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A+ 2003 Complete Bundle (90 days of online training for PC Technicians)



This Online training provides a comprehensive study package designed to prepare a computer technician for CompTIA`s A+ 2003 Certification exam.
The A+ 2003 Complete Bundle package features: +Prerequisite study material. +A prerequisite test to help gauge your level of preparation. +More than 28 hours of interactive, multimedia training. +More than 1,000 pages of printable reference material to
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7 Steps to A Lot More Sales
The 7 STEPS TO A LOT MORE SALES course is a comprehensive marketing/sales training course designed to help business owners and marketing managers discover hidden sales opportunities within their business. Upon completion participants will be able to implement the 7 STEPS and new bonus step on Internet Marketing to unlock the hidden sales opportunities discovered for exponential increases
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5 Steps to Effective Persuasive Business Communication



Get quick results with this proven method and technique.
The main objective of this course is to equip you with a proven method and persuasive writing technique.
This course is designed specifically for anyone who wants to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are not predisposed
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Advanced Business Spanish


This course has been specially designed for students with a good command of the Spanish language who desire to apply their knowledge of the language to the business world.
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A Day 4 - Chapters 14-18



This course is designed to teach the computer technician the skills needed to pass the CompTIA A+ Certification tests. This fourth of a 4-part or day (i.e. "day" - a really full day - about 10 hours of training) course covers the skills needed to work with Windows 2000, including the alerter service, the Recovery Console, communications, and file protection. This section also explains networks and
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Travel Careers Training Programs


We offer a five course program that is designed to get you working in the travel industry within 6 months. This proven program has worked for thousands of people for the past 12 years. Take a look at our outline.....and let the learning begin!
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Advanced Claims Billing and Coding Practicum


This course is designed for advanced medical billing and coding students that need practice in current applications such as electronic claims submissions, HIPAA claims issues, receiving sample claim reports, and the new Terrorism billing and coding requirements.
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From Michael Management Corporation
Introduction to SAP



This introductory course is designed for SAP beginners and it will teach you the basics of the SAP system. This simulation course is a must for anyone wanting to learn about SAP!
Course Goal:
- learn the basics of the SAP system with hands-on exercises
- learn how to navigate, search, and get help in SAP
- learn how to run and print reports
- overview of the various modules in
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Introduction to SAP
From 123-CBT Computer Based Training
The Profession of Selling
Consider how the following definitions relate to a successful career in sales: Principle - a rule or code of conduct; Strategy - a careful plan or method especially for achieving an end; and Skill - a developed or acquired ability. These three terms help describe the difference between sales as a profession, and sales as simply a job. "The Profession of Selling" course is designed to present the
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The Profession of Selling
Promoting Your Brand to Consumers
Have you ever experienced one of those days when you hear a brand name and then start noticing that brand name at every turn? You hear a contest promotion on the radio, get a coupon in a magazine, see a commercial on the television, or notice a celebrity endorsement on a billboard. It's as if, suddenly, someone flipped a switch and that brand name appeared out of thin air. What do you call that
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Generating Creative and Innovative Ideas
Is creativity within everyone's grasp? Are people innately creative, or is this a skill that some learn, and others don't?If you have ever watched children at play, it's easy to conclude that all people start at the same level, with the same creative ability. Perhaps they lose their "creative toolboxes" with the self-consciousness of adolescence, or as other demands compete for attention.Whatever
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Assessing Performance Continuously
This course shows you how to make performance appraisal a continuous process. The first stage of continuous performance assessment is planning. Appraisal must be linked to performance goals that matter, and these goals need to encompass both the organization and the individual before a performance plan can be agreed on by appraiser and appraisee. Even with conventional roles and relationships this
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Performance Reviews
Appraisal interviews are the culmination of the ongoing performance appraisal process. The first part of this process begins with modeling an effective performance discussion. Then, when a manager actually knows what he is aiming for, he can use this knowledge to plan and conduct a really worthwhile, efficient performance meeting. Appraisal meetings aren't always easy encounters, even when they
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Call Center Customer Service
Have you just become a call center customer service representative? Maybe you are experiencing some feelings of anxiety, as do many novice agents. You may be concerned about dealing with customers' issues one-on-one. Fortunately, there is a comprehensive training course for people in your situation. This course will help you overcome reservations about customer service in a call center setting.
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The Customer Service Agent in Action
There are now some 7 million customer service agents (CSAs) working in nearly 80,000 call centers in the United States. Call centers are burgeoning in Europe and the Pacific Rim as well, and experts predict that the number of CSAs will grow by 20 percent each year. Worldwide, revenues for the call center industry could soon reach almost $60 billion. The magnitude of these numbers suggests the
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Bridge the Expectations Gap
You have to be prepared to walk a mile in their shoes to understand more fully what customers experience when they deal with your company. There's nothing more effective in emphasizing the gap between what you believe their experiences to be and their realities than thinking and acting like a customer. This course takes you through several processes for doing exactly that, and you'll be shown how
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Advancing Service Expertise
It's obviously a treat to have a sumptuous meal at a five-star restaurant, or be doted on at a five star resort. But five star service extends beyond our personal entertainment. A certain degree of pampering is key to achieving customer loyalty, and this course shows us how to make "five star attitude" an integral part of our service commitment. These lessons are designed to foster awareness and
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Overcoming Difficult Service Situations
Your customer's face is more contorted than anything you've ever seen...eyes bulging, fists clenched, and a scowl that makes Scrooge look like a nice guy. It's tempting to cut and run, but coping with even the most challenging situations is part of customer service. This course is designed to give you the means to hang in there when the going gets especially tough. Recognition of the warning
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The Technical Professional as Internal Consultant
Traditionally, consultants have been seen as experts outside an organization who are hired to appraise a situation and recommend paths toward improvement. These agents of change may be brought in to downsize a company, recommend efficiency improvements, recommend ways to improve employee morale, or facilitate other changes. Today, companies are selecting technical professionals within the
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The Fundamentals of Exceptional Customer Service
You've seen the ad campaigns that boast, "Customer satisfaction guaranteed." But in today's marketplace, satisfaction isn't enough. This course is designed to take your goals beyond merely satisfying the customer to creating customer loyalty. The training takes aim at outdated modes of thinking, and establishes the building blocks for a service mentality that increases customer commitment, not to
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Problem Framing
When you frame a picture, you intend for the viewer to examine everything within that border. Problem framing is similar in that you must not only consider what objectively makes up the problem itself but also what subjective tendencies influence your view of the situation. This course is designed to help you effectively frame problems so that you're sure your line of sight is aimed straight
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Executing Monitoring Controlling and Closing a Project
After initiating and planning for a project, it's time to get down to the actual nitty gritty of carrying out the project. The Executing and Monitoring and Controlling Process Groups might be likened to the act of juggling--keeping multiple activities going simultaneously, while responding to unforeseen changes in the project environment. While executing processes focus more on accomplishing
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Overview of Project Managing a PRINCE2-aligned Project
Project-based operations have become the norm in today's business world. In essence, almost every work effort is a project, from constructing a new building to designing and delivering a new information management system. As projects become the primary method for getting things done and effecting organisational change, it is crucial to choose a good and proven method for managing projects. This
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Program Life Cycle and Organization
Regardless of your industry, programs and program management exist within their context and act as the infrastructure for implementing strategies. Effective program managers must be mindful of how different industries can impact program life cycles and the benefits they are designed to reap, and must continually refine their skills for adapting program life cycles to strategic goals. This course
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The Executing Process Group
Once you have completed initiating and planning for your program, it is time to take the steps necessary to execute the program. The Executing process group is concerned with following established policies and plans to ensure effective benefits and stakeholder management, as well as program governance. Management of this process is complex involving costing, quality assurance, and scheduling,
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Monitoring Controlling and Closing Programs
Monitoring and controlling is an essential feature of program management, which allows you to ascertain the current benefit delivery status, ensure adequate resources are in place, and that changes are properly managed. Closing a program is a time for celebration. However, to be successful and ensure program benefits are achieved, monitoring, controlling, and closing processes must be followed.
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Installing Windows Vista
There are a number of versions of the Windows Vista operating system, each designed for a particular situation. Because the cost of upgrading operating systems can be steep, choosing the right version of an operating system is important. The chosen operating system version must support current needs as well as take into account possible future requirements. Hardware requirements must also be taken
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Windows Vista Maintenance and Optimization
An optimized operating system runs at peak performance and helps to ensure that applications and hardware perform as they are designed to. Windows Vista has many tools to help achieve the goal of an optimized system along with monitoring tools that help ensure the system continues to perform at its best. This course describes many of the performance monitoring tools of Windows Vista and explains
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Core Concepts in Business Analysis
Business analysis is a set of knowledge, tasks, and techniques used to identify business needs and determine solutions to business problems. These solutions can be the specific development of a new system component or, more significantly, the redesign of a process or organizational structure. Those who practice business analysis are typically known as business analysts. In this course, learners
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Enterprise Analysis and Making a Business Case
Enterprise analysis is a key knowledge area in the practice of business analysis. During enterprise analysis, the business analyst identifies business opportunities, builds a business architecture framework, and determines the best project investment path for the enterprise. From this, the business analyst puts forward a business case, which provides an overall justification for the project. In
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Introduction to Requirements Planning
Business analysts must plan and closely manage requirements for projects in accordance with existing standards in their organizations. They must identify key roles and stakeholders, decide on a work division strategy, identify requirements activities and requirements risk, and manage project scope. This course will examine the requirements planning and management knowledge area of business
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Requirements Planning and Management
Business analysts must plan and closely manage requirements for a project in accordance with existing standards in an organization. First, they must identify key roles and stakeholders and decide on a work division strategy. Then, they are ready to handle a key aspect of the business analyst role - that of working with requirements, which is the focus of this course. Working with requirements
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Eliciting Requirements
Requirements elicitation is the gathering or ? "drawing out" ? of system requirements. This is done by communicating with users, customers, and any other stakeholders in the development of a system. It is a pivotal knowledge area of business analysis and, as such, the business analyst must be able to elicit requirements that are complete, clear, correct, and consistent. In this course, learners
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Analyzing Requirements Using Models
There are various types of solution development methodologies that a business analyst must consider when modeling software or business systems. These approaches include business process, object-oriented, and structured analysis methodologies. Though the decision of which methodology to use depends on the culture and standards of the organization, a business analyst can only properly represent the
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Refining and Documenting Requirements
Once business analysts model the behavior, processes, and usage of a solution to a business problem, they must analyze and document the requirements. To do so, they must compile accurate definitions and descriptions of the solution to allow the project team to correctly implement it. This course will examine how to refine user and functional requirements, quality of service requirements,
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Communicating and Implementing Requirements
A business analyst expresses the output of a requirements analysis and documentation phase by presenting, communicating, and gaining approval of the requirements from project stakeholders. Once this solution design is agreed upon, the business analyst assists with detailed design work, testing and quality assurance activities, and supporting solution implementation. This course will explore
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Facilitating Virtual and On-site Teams
Knowing how to facilitate maturing on-site and virtual teams is critical, because it is at this time that teams typically reach peak performance. Mature teams begin to perform independently, and it's important that the leader's role changes to that of a facilitator. This course will cover the facilitation of on-site and virtual teams as teams mature. It will introduce the development stages of
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Tools for Planning and Managing Six Sigma Project Opportunities
In many situations your results are only as good as the tools you use. Knowing which tools to use, and how to apply them effectively, is the key to any endeavor's success. This assertion holds true for process and quality improvement strategies, and Six Sigma and quality improvement teams throughout the world use a set of management and planning tools to analyze and understand a variety of issues.
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Using Six Sigma Analysis Tools and Metrics for Project Decisions
Six Sigma is a business improvement methodology that begins by comparing the current state of a company's products and processes to their desired levels. The goal of the Define phase in the Six Sigma DMAIC methodology is to identify improvement opportunities that have the maximum potential for return on time, money, and resource investments. Knowing what projects to select for improvement requires
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Modeling and Analyzing Processes in Six Sigma
"If you can't describe what you are doing as a process, you don't know what you are doing," says W. Edwards Deming, a well-known American quality advocate, statistician, and educator. During the Measure stage of the Six Sigma methodology, you need to identify and map processes and procedures for problem areas identified during the Define stage, and present them to the Six Sigma team for a closer
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Data Classification and Collection in Six Sigma
"Measure what is measurable, and make measurable what is not so" said Galileo Galilei, the famous Italian physicist, mathematician, astronomer, and philosopher. Measuring the key characteristics in your current processes is a very significant step in any Six Sigma improvement journey. As such, sample data from existing processes needs to be identified, collected, presented, and analyzed.
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Summarizing and Presenting Data in Six Sigma
Six Sigma teams use measures of central tendency and dispersion to reveal key facts about process data and the existing processes. They summarize data and put forth the relationships between various data components for further analysis. The teams then present these relationships in easy-to-understand graphical forms that facilitate comparison and help to identify possible trends. This course deals
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Measuring Process Capability and Performance in Six Sigma
Businesses exist to meet the needs of the customers they serve. As such, you must listen to the voice of your customers and build processes that deliver products and services to them. It is also necessary to review processes to ensure they remain within the targets and specifications set by your customers. Measuring the capability and performance of a process is an important activity in Six Sigma
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Design for Six Sigma in the Organization
Design for Six Sigma (DFSS) is often called the future of Six Sigma, as it is emerging as a strategy that better serves the current innovation initiatives of many industries. DFSS uses a "pay me now or pay me later" approach by spending more effort and time on process or product design up front to avoid spending time and effort in those areas later. Whereas Six Sigma just focuses on improving
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Six Sigma--Lean Tools for Control
Two key methodologies for improving operations in the manufacturing world are lean manufacturing and Six Sigma??. Both are designed to reduce variation, yet each takes a different track. While Six Sigma utilizes data and statistical analysis to measure and improve a company's operational performance, lean manufacturing collocates all of an organization's processes in sequential order,
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Processes and Customer Analysis in Six Sigma Projects
A process is a means of creating and delivering products and services needed by customers. According to Takashi Osada, Japanese author and quality pioneer, "if the process is right, the results will take care of themselves." By Six Sigma standards, a "right process" is one that creates and delivers precisely what the customer needs. By this logic, no Six Sigma effort can start without having a
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Managing as Coach and Counselor
"The ripest peach is highest on the tree." "A man's reach should exceed his grasp." How do you motivate employees to go after "the ripest peach," or reach for the skill level that seems beyond their grasp? You do it by coaching. Coaching is what cultivates employee growth, not to mention employee loyalty. In Managing as Coach and Counselor, you'll learn to take people from adequacy to excellence.
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A Primer for Ensuring Accountability
"You are either part of the solution or part of the problem." That assertion from Eldridge Cleaver is a perspective that you must impart to each and every employee you supervise. There are many effective ways to get them to see this valuable viewpoint. And that's what you'll learn in this course. As a manager you are on the line when things go wrong. This course is designed to enhance your ability
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Accounting for Corporations
Did you know that basic accounting transactions for corporations are different than other types of business organizations? Do you need to learn more about the basic accounting principles of corporations? This course is designed to teach you how to perform basic accounting procedures specifically for corporations. You will learn how to record the issuance of stock and record transactions in the
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Leading Change from the Front Line
Have you ever wanted something at work to change, but no one ever addressed the issue, so you just put up with it? Maybe you didn't bring it up because you thought you were the only person who didn't like it. Maybe you didn't want to make a fool of yourself by making it an issue. Or maybe you thought your boss would be irritated if you mentioned it. If any of this sounds familiar, this course is
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Hypothesis Tests for Variances Proportions ANOVA and Chi-Square in Six Sigma
The hypothesis test is one of the most important tools used in the Analyze stage of the Six Sigma DMAIC methodology. A hypothesis test helps to determine whether or not an observed relationship or difference truly exists between inputs and outputs identified in the earlier stages of the process. Six Sigma teams are interested in determining whether this relationship or difference is due to random
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Design of Experiments and Validation of Solutions in Six Sigma
"We are, I think, in the right road of improvement, for we are making experiments," said Benjamin Franklin. In the Improve stage of the DMAIC process, Six Sigma teams design and conduct experiments to study the nature of relationships between input variables and the response variable(s). They do this by controlling and changing the input variables and observing the effects on the response
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Exploratory Data Analysis in Six Sigma
In the Analyze stage of the Six Sigma DMAIC process, you closely examine the output variable (known as y) and its possible causes or input variables (known as x's) collected in the Measure stage to get a deeper understanding of their relationships. The goal of this analysis is to narrow down the many possible x's identified earlier during the Measure stage, to a few probable ones. This analysis is
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Introduction to Hypothesis Testing and Testing for Means in Six Sigma
The Analyze phase in Six Sigma closely examines the many process inputs identified in the Measure phase to determine if they are related to outputs, and if a relationship does exist, if it is statistically significant. An important tool for this analysis is hypothesis testing. Hypothesis testing uses statistical analysis to determine if the observed relationship between two or more samples is real
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Supply Chain Management Using Models

This course provides the learner with an understanding of efficiency and cost savings strategies, utilizing collaboration and technology to maximize the effect of supply chain processing, and product design and product life cycle management as elements of the improvement effort. In addition to, performance measures and metrics, and models for improving all major processes within a supply chain.
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Linux Technology Overview Part 2 Features for Users

Course Overview This second course in the series provides more detailed information about how to use Linux. It does not build on the first course. It is designed so that someone who already knows what Linux is and just wants to know the basics about how to use it could take only this course. This course teaches the technical features of Linux, using the shell system, using the X Window system
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Linux Technology Overview Part 1 Technical Business Considerations

Course Overview This first course in the series provides background knowledge about Linux and explains what factors businesses should consider when determining if they should use it. This course teaches what Linux is, its history, what it can be used for, and the risks and benefits of using it. This course is designed for anyone who wants to learn more about this emerging technology. Learn To
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HTML 4 Part 2 Advanced Topics

Course Overview This is the second course in a two part series that teaches advanced topics in HTML 4.01. The course covers enhancing web pages, introduces interactivity in web pages, and DHTML and CSS. Learn To Identify the guidelines for designing and developing a Web site. Identify the types of image maps used to link images both at the client-side and server-side.
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HTML 4 Part 2 Advanced Topics

Course Overview This is the second course in a two part series that teaches advanced topics in HTML 4.01. The course covers enhancing web pages, introduces interactivity in web pages, and DHTML and CSS. Learn To Identify the guidelines for designing and developing a Web site. Identify the types of image maps used to link images both at the client-side and server-side.
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Exchange 2000 Infrastructure Design--Part 1

Course Overview This course will cover Active Directory design considerations, network design for Exchange 2000, and designing a backup and security strategy for the Exchange 2000 server. The focus of the course is showing the learner how to analyze company's organizational requirements. It is important to understand the design decisions in Active Directory that are specific to Exchange server.
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Cisco Internetwork Troubleshooting Part 2

This is the second of two courses on Cisco Internetwork Troubleshooting. The courses are designed to prepare learners for the CCNP CIT exam 642-831. This course will cover commands and guidelines for problem isolation and resolution at the network, transport, and application layers of the OSI model.
Learn To:
Identify symptoms of problems occurring at the network layer.
Identify
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Cisco Internetwork Troubleshooting Part 1

This is the first of two courses on Cisco Internetwork Troubleshooting. The courses are designed to prepare learners for the CCNP CIT exam 642-831. This course will cover baseline configuration and documentation of networks and end-systems, support resources for troubleshooting, and troubleshooting approaches. It covers commands and guidelines required for problem isolation and resolution at the
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GroupWise 5 5 Admin Part 3--System Maintenance

Course Overview The GroupWise System Administration curriculum is designed to teach students the fundamentals of administering a GroupWise system. This final course in the 3-part series will give students the skills and knowledge needed to perform routine GroupWise 5.5 administration tasks as well as client and database maintenance. L earn To: Identify GroupWise system objects and how
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GroupWise 5 5 Admin Part 2--Clients Post Offices

Course Overview The GroupWise System Administration curriculum is designed to teach students the fundamentals of administering a GroupWise system. In this course, students will gain skills and knowledge needed to install and configure GroupWise 5.5 clients as well as work with both single and multiple post office systems. L earn To: Teach the installation process for the GroupWise
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GroupWise 5 5 Admin Part 1--System Fundamentals

Course Overview The GroupWise System Administration curriculum is designed to teach students the fundamentals of administering a GroupWise system. As the first in the 3-part series, this course will give students a solid foundation in GroupWise 5.5 fundamentals. Students will be given a thorough overview of the GroupWise client and the fundamental components of the GroupWise system. Students
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Windows 2000 Network Infrastructure Admin --Part 5 Enterprise Mgmt

Course Overview This is the final course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify the components of Network
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Windows 2000 Network Infrastructure Admin --Part 5 Enterprise Mgmt

Course Overview This is the final course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify the components of Network
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Windows 2000 Network Infrastructure Admin --Part 4 Security

Course Overview This is the fourth course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to encrypt a file; add and remove a
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Windows 2000 Network Infrastructure Admin --Part 4 Security

Course Overview This is the fourth course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to encrypt a file; add and remove a
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Windows 2000 Network Infrastructure Admin --Part 3 IP Routing

Course Overview This is the third course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to install and configure Windows 2000
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Windows 2000 Network Infrastructure Admin --Part 3 IP Routing

Course Overview This is the third course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to install and configure Windows 2000
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Windows 2000 Network Infrastructure Admin --Part 2 Remote Access

Course Overview This is the second course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify the requirements for
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Windows 2000 Network Infrastructure Admin --Part 2 Remote Access

Course Overview This is the second course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify the requirements for
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Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS

Course Overview This is the first course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify DHCP concepts; identify
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Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS

Course Overview This is the first course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify DHCP concepts; identify
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Windows 2000 Instalation Config Admin --Part 8 Security Considerations

Course Overview This is the final course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the features of securing a network; identify the Security Tool Set components and configuration areas
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Windows 2000 Instalation Config Admin --Part 8 Security Considerations

Course Overview This is the final course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the features of securing a network; identify the Security Tool Set components and configuration areas
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Windows 2000 Installation Config Admin --Part 7 Enterprise Networking

Course Overview This is the seventh course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to install, configure, and troubleshoot network adapters and network protocols on a Windows 2000 server;
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Windows 2000 Installation Config Admin --Part 7 Enterprise Networking

Course Overview This is the seventh course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to install, configure, and troubleshoot network adapters and network protocols on a Windows 2000 server;
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Windows 2000 Installation Config Admin --Part 6 Server Organization

Course Overview This is the sixth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify and administer a Windows 2000 network; manage, locate, and control access to objects in Active
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Windows 2000 Installation Config Admin --Part 6 Server Organization

Course Overview This is the sixth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify and administer a Windows 2000 network; manage, locate, and control access to objects in Active
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Windows 2000 Installation Config Admin --Part 5 Network Imp

Course Overview This is the fifth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the lease generation process followed by DHCP, host name resolution process of DNS and the features
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Windows 2000 Installation Config Admin --Part 5 Network Imp

Course Overview This is the fifth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the lease generation process followed by DHCP, host name resolution process of DNS and the features
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Windows 2000 Installation Config Admin --Part 4 Enterprise Admin

Course Overview This is the fourth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify, configure and manage the workstations of users; and identify, configure and manage a fax. L
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Windows 2000 Installation Config Admin --Part 4 Enterprise Admin

Course Overview This is the fourth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify, configure and manage the workstations of users; and identify, configure and manage a fax. L
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Windows 2000 Installation Config Admin --Part 3 Resource Optimization

Course Overview This is the third course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the System Monitor counters used to provide information about resource utilization and interpret
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Windows 2000 Installation Config Admin --Part 3 Resource Optimization

Course Overview This is the third course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the System Monitor counters used to provide information about resource utilization and interpret
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Windows 2000 Install Config Admin --Part 2 File Sys Hardware Config

Course Overview This is the second course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to configure the Microsoft Windows 2000 environment; configure and manage storage devices, file systems, and
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Windows 2000 Install Config Admin --Part 2 File Sys Hardware Config

Course Overview This is the second course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to configure the Microsoft Windows 2000 environment; configure and manage storage devices, file systems, and
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Windows 2000 Installation Config Admin --Part 1 Installation

Course Overview This is the first course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the activities to be completed before installing Windows 2000; identify and perform attended
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Windows 2000 Installation Config Admin --Part 1 Installation

Course Overview This is the first course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the activities to be completed before installing Windows 2000; identify and perform attended
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Windows 2000 Administration--Part 3 Computer Mgmt

Course Overview This course provides the student with the knowledge and skills necessary to manage data storage. It also provides students with the knowledge and skills necessary to remotely administer shared folders, monitor event logs, backup and restore data. L earn To: Manage Data Storage. Remotely Administer Shared Folders. Monitor Event Logs. Back Up and Restore Data. C
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Windows 2000 Administration--Part 3 Computer Mgmt

Course Overview This course provides the student with the knowledge and skills necessary to manage data storage. It also provides students with the knowledge and skills necessary to remotely administer shared folders, monitor event logs, backup and restore data. L earn To: Manage Data Storage. Remotely Administer Shared Folders. Monitor Event Logs. Back Up and Restore Data. C
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Windows 2000 Administration--Part 2 Groups Resource Mgmt

Course Overview This course provides the student with the knowledge necessary to use groups to organize user accounts. It also provides students with the knowledge and skills necessary to administer file and printer resources. L earn To: Use Groups to Organize User Accounts. Administer File Resources. Administer Print Resources. C ontent Emphasis Skills-Based A udience
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Designing Cisco Internetwork Solutions Part 3

This is the third of five courses in the Designing Cisco Internetworking curriculum, which is designed to prepare learners for the CCDA DESGN exam 640-861. It covers IP addressing, including IPv6, and routing protocol selection criteria, features, and deployment.
Learn To:
Identify characteristics of the IPv4 address structure.
Identify characteristics of the IPv6 address structure.
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Designing Cisco Internetwork Solutions Part 2

This is the second of five courses in the Designing Cisco Internetworking curriculum, which is designed to prepare learners for the CCDA DESGN exam 640-861. It covers Campus design methodology and models, Enterprise Edge WAN design methodology, WAN technology, and IP addressing, including IPv6.
Learn To:
Identify factors to consider when designing an Enterprise Campus.
Match types of
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Designing for Cisco Internetwork Solutions Part 1

This is the first of five courses in the Designing for Cisco Internetwork Solutions curriculum, which is designed to prepare learners for the CCDA DESGN exam 640-861. It covers organizational network policies and procedures, network design methodology, assessing project scope and requirements, and examining existing networks. It will also cover design implementation, modularizing networks, and
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Macromedia Dreamweaver MX 2004 Learning Dreamweaver Basics

This course is designed to provide Web designers with the skills necessary to create and maintain Web sites using Dreamweaver MX 2004.
Learn To:
Identify the key steps in the workflow for creating a Web site.
Set up a local site.
Create and save a new Web page.
Import content and tabular data.
Identify options to format text and paragraphs for the Web.
Identify options to
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Macromedia Dreamweaver MX 2004 Learning Styles Navigation

This course is designed to provide Web designers with the skills necessary to create and maintain Web sites using Macromedia Dreamweaver MX 2004.
Learn To:
Identify options for creating a new cascading style sheet (CSS) style.
Apply a cascading style sheet (CSS) style.
Export styles to create a cascading style sheet (CSS).
Import an external cascading style sheet (CSS).
Identify
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Macromedia Dreamweaver MX 2004 Learning Design Uploading

In this course, users will be introduced to the ways in which Web pages can be designed and uploaded. The first unit covers the tables, layers, forms, and templates. This course also discusses the tests that need to be carried out before the site is uploaded. Finally, this course provides the procedures to follow for uploading a site.
Learn To:
Identify the steps for using tables to
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SAP R 3 SD Sales and Shipment Processes

Course Overview
The purpose of this course is to provide practical skills in the use of R/3 SD for sales and shipping processes. Students will learn to process inquiries, quotations, orders, shipping and billing. They will acquire essential skills to work with the Sales Information System. The course exploits practical scenarios to illustrate the content. The course shows how to process sales
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SAP R 3 SD Overview and Master Data

Course Overview
The purpose of this course is to provide detailed knowledge of the structure, features and functionality within SAP R/3 SD, including SD Master Data and the skills to work with Master Data. The course will use practical examples to illustrate functions and Master Data.
L earn To:
Document flow within the company.
Functional elements within SD.
Organizational
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SAP R 3 v4 0 Investment Management - Overview

Course Overview
This course deals with investment programs (structure, planning and budget), internal orders, investment procedures (characteristics, master data, postings, accounts receivable, depreciation, settlement), and the information system (research, planned values and budget values).
L earn To:
Create and editing program definitions.
Create and editing program positions.
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SAP R 3 CO Cost Object Controlling

Course Overview
This course is designed to show how Cost Object Controlling is carried out in SAP R/3. It provides a general introduction to the theory of Cost Object Controlling and introduces the relevant menus and screens. The course shows where direct costs and overheads are entered and covers aspects of bills of materials and routings. The steps involved in processing an order as well as
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SAP R 3 v4 0 Profit Center Accounting

Course Overview
The purpose of this course is to teach students to use PCA as a financial controlling instrument. The accounting principles of Profit Center Accounting and its goals are illustrated. The use of Profit Center Accounting within the SAP/R3 system and links to other areas of SAP R/3 are shown.
L earn To:
The positioning of Profit Center Accounting within the accounting
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NetWare 5 0 User Fundamentals

Course Overview
This course is intended to enable business professionals and end users to understand and use the fundamental capabilities of Novell NetWare and perform basic procedures on the network.
L earn To:
Identify the definitions of different components of a network, the topologies in which the components are arranged and how NetWare 5.0 services provide the basic networking
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SQL Server 7 0 Designing and Implementing Data Warehouses - Part 5

Course Overview This is the final course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. At the completion of this course, students will learn to identify the features of the components of Microsoft Repository; perform the tasks related to managing a Microsoft
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SQL Server 7 0 Designing and Implementing Data Warehouses - Part 4

Course Overview This is the fourth course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. At the completion of this course, students will learn to identify the methods of aggregating and accessing data from relational data structures; identify the methods of data
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SQL Server 7 0 Designing and Implementing Data Warehouses - Part 3

Course Overview This is the third course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. At the completion of this course, students will learn to create a data warehouse database; perform the steps necessary to build and manage replication by using the Enterprise
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SQL Server 7 0 Designing and Implementing Data Warehouses - Part 2

Course Overview This is the second course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. At the completion of this course, students will learn to identify the design characteristics of OLAP systems and Aggregate schemas; identify the data warehouse models;
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SQL Server 7 0 Designing Implementing Data Warehouses - Part 1

Course Overview This is the first course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. At the completion of this course, students will learn to identify the characteristics of different decision support systems and components and tools used in data warehousing;
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Visual C 6 0 Designing Implementing Distributed Applications - Part 3

Course Overview This is the final course in an eight part series for programmers. This series provides the C++ programmers the necessary skills to develop applications using the MFC library and the Microsoft Visual C++ 6 development environment. L earn To: Create a database, maintain data integrity and import data. Write SQL statements to access data from tables and manipulate the
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Visual C 6 0 Designing Implementing Distributed Applications - Part 2

Course Overview This is the seventh course in an eight part series for programmers. This series provides the C++ programmers the necessary skills to develop applications using the MFC library and the Microsoft Visual C++ 6 development environment. L earn To: Test and debug a Visual C++ application. Deploy a Visual C++ application. Maintain and support Visual C++ applications.
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Visual C 6 0 Designing Implementing Distributed Applications - Part 1

Course Overview This is the sixth course in an eight part series for programmers. This series provides the C++ programmers the necessary skills to develop applications using the MFC library and the Microsoft Visual C++ 6 development environment. L earn To: Create ActiveX controls. Create Component Object Model (COM) components. Create COM servers and clients. Implement advanced
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Visual C 6 0 Designing Implementing Desktop Applications - Part 5

Course Overview This is the fifth course in an eight part series for programmers. This series provides the C++ programmers the necessary skills to develop applications using the MFC library and the Microsoft Visual C++ 6 development environment. L earn To: Store and retrieve data from a file and registry by using MFC. Implement remote communication by using the Socket and Serial
more...
