Instructor Led Course Features Training in United Arab Emirates
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 learn at home |
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From QPC Limited
ICMI Supervisor Track - Essential Principles of People Management
...ervisors with call center management responsibility, this course features tips, techniques, and exercises for:
- Interviewing and onboarding, so you are skilled at choosing the right person and getting them on the team quickly.
- Engaging, motivating, and retaining agents, so you have the tools to maximize productivity and control attrition.
- Communicating, so you know the most effective
more...
