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From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Heating Ventilating and Air-conditioning HVAC System Design and Value Engineering
...g Design, Procedures, and Air and Temperature Controls
Course Objectives:
At the conclusion of the specified learning and development activities, delegates will be able to:
Demonstrate an understanding of the different HVAC equations;
Solve problems encountered in HVAC process;
Exhibit an understanding of the relationship between value engineering and HVAC system design;
more...
Heating Ventilating and Air-conditioning HVAC System Design and Value Engineering
...g Design, Procedures, and Air and Temperature Controls
Course Objectives:
At the conclusion of the specified learning and development activities, delegates will be able to:
Demonstrate an understanding of the different HVAC equations;
Solve problems encountered in HVAC process;
Exhibit an understanding of the relationship between value engineering and HVAC system design;
more...
International Trade Promotion Marketing 2
...Course Objectives:
By The Conclusion Of The Specific Learning Activities, Delegates Will Be Able To:
Distinguish Between Different Approaches To Marketing And Their Underlying Philosophies
Demonstrate An Awareness Of The Importance Of The Marketing Mix To Product Or Service Success
List The Different Stages In The Product Life Cycle
Demonstrate An Understanding Of Why Some
more...
Internal Audit - Incorporating Corporate Governance and Financial Risk Management


...Course Objectives:
MODULE 1.: Introduction, Fundamental Concepts and Issues in Internal Audit
- Discuss, with confidence, the importance of internal account to an organisation
- Use a manufacturing organisation, to provide an example of the way in which the cost elements might be apportioned, thereby paving the way for an effective internal accounting structure
- Explicitly explore the
more...
UK Employement Law


About the course:
OBJECTIVES:
- Define the bases of the a employer-employee relationshipa
- Determine the purpose, components and parameters of the UK employment law
- Illustrate the key provisions of the Employment Act 2002
- Explain the role of the Employment Act 2002 and its Statutory Instrument 2004, in averting a employer-employee repudiationa
- Identify some of the
more...
Team Dynamics Team Leadership


...Course Objectives
By the end of this presentation and its related activities, you will be able to:
- Distinguish between groups and mere aggregations
- Suggest the difference in interpretation of groups and teams
- Demonstrate your understanding of the social and psychological relevance of the stages of formation of a group
- Distinguish between task forces, committees, command
more...
Small Business Start-Up Expansion and Management 2


...Course Objectives
Operational Costing Issues (2)
At the conclusion of the specified learning and development activities included in this course, delegates will be able to:
- Cost a Human Resourcea ;
- Integrate Fixed and Variable Costs;
- a Cost Apportiona
- Factor a Accounting for Depreciationa in a Cost Apportioninga ;
- Calculate Projected Sales
more...
Small Business Start-Up Expansion and Management 1


... utilised in support of their a market entrya ;
Course Objectives
Company Formation and Legal Status: Important Issues to Consider
At the conclusion of the specified learning and development activities included in this course, delegates will be able to:
- Determine the most appropriate legal form for particular entrepreneurial setting;
- Illustrate the problems and benefits
more...
Personnel and Occupational Testing


The details of the course:
Objectives:
- Appreciate the value of employment testing
- Determine measures to enhance test security
- Ensure that the highest ethical standards are maintained for test users
- Exhibit their ability to use test administration guide, appropriately
- Effect percentile classification of test and test scores
- Indicate the measures that need to be taken in
more...
Personnel and Occupational Test Questionnaire Design and Results Analysis


The details of the course:
Objectives:
- Legally Engage In Test Improvisation/ Reproduction Activities
- Demonstrate Their Ability To Successfully Engage In Test Scoring Activities
- Exhibit A High Level Of Competence In Interpreting Test Results
- Project A Demonstrable Knowledge Of Test Results Reporting
- Write Psychological Assessment Results
- State At Least 3 Pitfalls Of That Should
more...
Organisational Design Structuring and Restructuring Organisations


...Course Objectives:
- Suggest the approaches which might be adopted in designing an organization
- Design an organisation adhering to the principles of horizontal and vertical relationship
- Distinguish between the basic types of structure
- Appropriately define organisational structure
- Distinguish between organismic and mechanistic structures;
- Explain the approaches to
more...
Modern Quality Systems and ISO 9000


The details of the course:
Objectives:
- Demonstrate their appreciation for consumer and client demand for quality
- Demonstrate their awareness of consumersa increasing quality consciousness
- Exhibit an understanding of the role of Quality Systems in:
a. Creating a positive organisational image
b. Lowering operational costs
c. Reducing or averting product or service liability
more...
Modern Quality Systems


The details of the course:
Objectives:
- Demonstrate their appreciation for consumer and client demand for quality
- Demonstrate their awareness of consumersa increasing quality consciousness
- Exhibit an understanding of the role of Quality Systems in:
- Creating a positive organisational image
- Lowering operational costs
- Reducing or averting product or service liability
more...
Leadership Styles Seminar or Course

Details of the course:
Objectives
By the conclusion of the specific developmental and learning activities, delegates will be able to:
1. Distinguish between control and influence administrative strategies
2. Demonstrate their understanding of the positive and negative implications of a managera s choice of administrative strategy for the management of his or her organisation
more...
ISO 9000 Quality Systems


The details of the course:
Objectives:
- Demonstrate an understanding of the importance of quality standards
- Explain what the International Organization of Standardizations (ISO) represents
- Exhibit an understanding of the structure of ISO, as an organisation
- Explain ISO code of ethics
- Explain the benefits of ISO to organisations
- Identify the hallmarks of the ISO as a brand
-
more...
International Trade Promotion and Marketing


...Course Objectives:
By The Conclusion Of The Specific Learning Activities, Delegates Will Be Able To:
- Distinguish Between Different Approaches To Marketing And Their Underlying Philosophies
- Demonstrate An Awareness Of The Importance Of The Marketing Mix To Product Or Service Success
- List The Different Stages In The Product Life Cycle
- Demonstrate An Understanding Of Why
more...
Information Risk Security and Crisis Management


...Course Objectives:
- Demonstrate an understanding of the a risk contexta
- Demonstrate an understanding of the variety of disciplines to which risk management is applied
- Develop an Information Security Policy and Identify their Organisation's Key Information Assets.
- Formulate effective risk statements
- Provide risk examples, distinguishing them from non-risk examples
-
more...
Employee Resourcing and Worker Motivation


...Course Objectives
By the conclusion of the specific learning activities delegates will:
- Exhibit an understanding of the desirability of a limited turnover of staff.
- Demonstrate their ability to determine the type of commitment that motivate particular individuals to join an organisation
- Have designed ways of stabilizing staff turnover/ high turnover
- Be aware of how
more...
Corporate Governance Principles and Practice


...COURSE OBJECTIVES:
1. Functions of Management: An Introduction
At the conclusion of the specified learning and development activities included in this course, delegates will be able to:
- Accurately profile managers at different organisational levels
- Outline, with examples, the planning process, as it applies to different organisational levels
- Outline the planning
more...
Corporate Governance and Strategic Management


...COURSE OBJECTIVES:
1. Functions of Management: An Introduction
At the conclusion of the specified learning and development activities included in this course, delegates will be able to:
- Accurately profile managers at different organisational levels
- Outline, with examples, the planning process, as it applies to different organisational levels
- Outline the planning
more...
Communication Information Gathering Analysis and Report Writing


...COURSE OBJECTIVES
A. 1. Use of English
By the end of the specified Learning and development activities, delegates will be able to:
- Demonstrate their ability to spell unusual words
- Demonstrate their Mastery of the English a Peculiarsa
- Identify words with silent consonants, reflecting this factor in their spelling
- Demonstrate their ability to
more...
Fundamentals of Air Cargo


...Course Objectives:
- Demonstrate a heightened knowledge of IATA geography
- Produce The air waybill, using pre-designed templates
- Relate the operation of freight forwarders
- Demonstrate their understanding of the operation of airline cargo units
- Demonstrate their ability to read cargo manuals
- Demonstrate their knowledge of cargo in-flight operational requirements
- Interpret and
more...
Executive Leadership and High Performance Team Management


The details of the course:
Objectives:
1.) Team Dynamics
- Distinguish between groups and mere aggregations
- Suggest the difference in interpretation of groups and teams
- Demonstrate your understanding of the social and psychological relevance of the stages of formation of a group
- Distinguish between task forces, committees, command groups and boards
- Suggest how informal
more...
Conveyancing and Property valuation


The outline of the course:
Objectives:
- Distinguish between a basic survey and a full structural survey
- Determine when a full structural survey is necessary
- Argue on the cost effectiveness of a structural survey
- Detail the factors that should be taken into account when conducting a commercial property valuation
- Relate the pertinent factors in private property valuation
-
more...
From PetroEDGE
Well Integrity Management 23 - 26 April 2012 Kuala Lumpur
...management and risk-ranking methods will be discussed.
Course Objectives
To enable participants to understand the well integrity management principles and risk management processes that have to be applied for assurance of well integrity within a hydrocarbon production environment.
Define the building blocks of a successful well integrity management programme, annulus pressure
more...
Well Integrity Management 23 - 26 April 2012 Kuala Lumpur
...management and risk-ranking methods will be discussed.
Course Objectives
To enable participants to understand the well integrity management principles and risk management processes that have to be applied for assurance of well integrity within a hydrocarbon production environment.
Define the building blocks of a successful well integrity management programme, annulus pressure
more...
TROUBLE FREE HIGH ANGLE EXTENDED REACH COMPLEX WELLS 24 26 May 2011 Kuala Lumpur Malaysia
...y and dependably lower costs, reserve your place now!
Course Objectives
Reduce high angle and ERD projectsa drilling risk, time and cost through teaching personnel techniques developed during the planning, drilling and review of some of the worlda s most demanding ERD and complex wells. Show how to accurately determine if a prospect is within reach of existing
more...
Subsurface Mapping in Exploration Development


Course Objectives:
Course is practically based, including integrating multiple datasets, quick-look and advanced techniques for critically analyzing/ reviewing key maps (including your own and those of others), and benefits or drawbacks of modern computing.
Course is designed from an applied standpoint, with numerous examples and hands-on exercises from the petroleum industry.
more...
FLOW ASSURANCE For Offshore Field Development



...Course Objectives:
This training course provides an in-depth understanding of the issues to be considered in the development of offshore fields.
Each day consists of lectures in the morning and a hands-on workshop in the afternoon. The workshop allows the participants to appreciate the design process associated with field developments. Various software will be available during the training
more...
From Performance Innovation LLC
Six Sigma Green Belt Training
Course Description:
Green Belts are introduced to some of the Six Sigma tools and are particularly focused on the Measure and Analyze phases of the DMAIC approach. Green Belts learn to quantify and control variation using data to drive process improvements. This course is structured around the use of Minitab, a powerful graphical and statistical software package.
Course Objectives:
a
more...
Value Stream Mapping
Course Description:
Value stream mapping is a valuable tool used to create value and eliminate MUDA (waste). The value stream map is the most important tool used to make sustainable progress in reducing waste. This workshop will allow participants to create a value stream map and learn to use it to differentiate between value and waste and to get rid of the waste. The value stream map lets you
more...
Process Mapping for Continuous Improvement
Process mapping is an easily understood visual representation of a process. The process map is used to analyze the flow of events through the process and to identify where improvements can be made. Frequently, a process map is used in a Team Problem Solving setting to assist in analyzing a process and determining where error or defects may occur. Process map symbols also identify the types of
more...
Team Problem Solving
In todaya s complex business environment, finding the root cause of a problem is often a very difficult task. While a single individual might sometimes be able to solve certain problems, the more complex problems in business are better addressed by a multi-disciplinary team. This workshop focuses on a structured eight-step methodology used to find root cause, determine how to permanently
more...
Leadership Skills for Technical and Professional Managers
Course Description:
The high performance organization requires dynamic leaders who can fully develop the potential of the firma s most valuable assets a its employees. This seminar looks at the specific skills needed to manage and motivate professional and salaried employees.
Managers, Directors and staff will explore their roles and how they relate to your companya s mission.
more...
Advanced Negotiating Skills
Course Description:
This is a two-day course in Advanced Negotiating Techniques designed to help participants understand and use some tools to ensure more effective negotiations. Several workshops and discussions will focus on the application to current issues.
Course Objectives:
At the conclusion of this workshop, participants will be able to:
a Plan and execute an effective
more...
Statistical Analysis for Process Improvement
Course Description:
This course provides a quick review of basic statistical concepts. However most of the time is spent on illustrating statistical tools and techniques that teach how to evaluate processes, analyze data and use the information for problem solving and process improvement.
Course Objectives:
At the end of the seminar participants will be able to:
a Develop the skills
more...
Lean Office Training
Course Description:
Our one-day course on Lean Office is designed for personnel in sales, finance, purchasing, service, and all areas of the organization that may be considered as support functions. The course includes practical examples of how to apply Lean tools such as 5S, 8 Wastes, and Value Stream Mapping to an office environment. We teach you how to objectively evaluate your office so you
more...
Six Sigma Champion Training
Course Description:
This hands-on, information packed course is designed to provide managers with an insight to the methodology used by Green Belts and Black Belts to improve processes. Group exercises are used to demonstrate the data-driven DMAIC approach. This course is essential to the manager who must support the Six Sigma processes, allocate necessary resources, and take ownership of a Six
more...
Six Sigma Black Belt Training
Course Description:
Black Belts are introduced to the entire Six Sigma toolbox. A more comprehensive examination of statistical techniques is provided for a stronger foundation in using the advanced tools. The theory of each tool is discussed, as well as the application of the tool through Minitab software.
Course Objectives:
a Learn how to apply the problem solving approach
a Provide
more...
Advanced GDT
Course Description:
Geometric Dimensioning & Tolerancing is an engineering tool used to accurately describe parts and manufacturing tolerances. Basic GD&T is reviewed and advanced concepts are discussed and applied in a workshop format. Attention is given to applying GD&T in the "real world."
Note: Your Company is encouraged to provide engineering drawings to be used for customized exercises
more...
From The Career Center
Microsoft Outlook 2007 Level 1
...gs, manage contact information and tasks, and use notes. Course Objectives You will compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes. Upon successful completion of this course, students will be able to: identify the components of the Outlook environment perform simple tasks such as sending and responding to email messages
more...
Microsoft Outlook 2007 Level 1
Microsoft Outlook 2007 Level 2
...share, assign, and quickly locate various Outlook items. Course Objectives You will customize your environment, calendar, and mail messages to meet your specific needs as well as track, share, assign, and quickly locate various Outlook items. Upon successful completion of this course, students will be able to: customize the calendar by setting various calendar options set message options
more...
Microsoft Outlook 2007 Level 3
This course is the third in a series of Microsoft Office Outlook 2007 courses. It builds on the email and calendaring skills you have already obtained and will provide you with the skills needed to personalize email, organize Outlook items, manage Outlook data files, share and link contacts, save and archive email, create forms, and work offline and remotely. Course Objectives You will work
more...
Microsoft Project 2007 Level 1
... this course, you will create and modify a project plan. Course Objectives You will create a project plan containing tasks, organize these tasks in a work breakdown structure containing task relationships, create and assign resources, and finalize the project to implement the project plan. Upon successful completion of this course, students will be able to: explore the Microsoft Office
more...
Microsoft Project 2007 Level 2
Microsoft Project 2007: Level 2 is the second course in the Microsoft Project 2007 series. In Microsoft Project 2007: Level 1, you used your project management skills to create a complete project plan. The plans need to be updated and modified regularly to keep the project moving on track. This course will build upon the knowledge gained, and give you the opportunity to work with a project plan
more...
Microsoft Word 2007 Level 1
...c concepts required to produce basic business documents. Course Objectives You will create, edit, and enhance standard business documents using Microsoft Office Word 2007. Upon completion of the class the student will be able to: explore the various components of the Microsoft Office Word 2007 environment create a document edit documents by locating and modifying text format text
more...
Microsoft Word 2007 Level 2
...reate personalized Microsoft Word 2007 efficiency tools. Course Objectives You will create complex documents in Microsoft Office Word 2007 documents and build personalized efficiency tools in Microsoft Word 2007. Upon completion of the class the student will be able to: manage lists customize tables and charts customize formatting with styles and themes modify pictures in a document
more...
Microsoft Word 2007 Level 3
You know to use Microsoft Office Word 2007 to create and format typical business documents. Now, you may need to work on more complex documents. In this course, you will use Word to create, manage, revise, and distribute long documents and forms. Course Objectives You will create, manage, revise, and distribute long documents and forms. Upon successful completion of this course, students will
more...
Microsoft Excel 2007 Level 1
You have basic computer skills such as using a mouse, navigating through windows, and surfing the Internet. You have also used paper-based systems to store data that you run calculations on. You now want to migrate that data to an electronic format. In this course, you will use Microsoft Office Excel 2007 to manage, edit, and print data. Course Objectives You will create and edit basic
more...
Microsoft Excel 2007 Level 2
...adsheets with templates, charts, graphics, and formulas. Course Objectives You will apply visual elements and advanced formulas to a worksheet to display data in various formats. Upon completion of the class the student will be able to: enhance the workbook automate workbook creation by using templates organize data using tables create and modify charts analyze data using PivotTables
more...
Microsoft Excel 2007 Level 3
... others, and sharing Excel data with other applications. Course Objectives You will automate some common Excel tasks, apply advanced analysis techniques to more complex data sets, collaborate on worksheets with others, and share Excel data with other applications. Upon successful completion of this course, students will be able to: increase productivity and improve efficiency by
more...
Microsoft Powerpoint 2007 New Features
... features available in Microsoft Office PowerPoint 2007. Course Objectives You will explore the components of the results-oriented interface of the PowerPoint environment and customize the interface to suit your requirements. You will identify and use the new and enhanced features of PowerPoint 2007 to create dynamic and visually appealing presentations. You will then finalize a presentation
more...
Microsoft Powerpoint 2007 Level 1
...fice PowerPoint 2007 to create electronic presentations. Course Objectives You will explore the PowerPoint environment and create a new presentation. You will format text on slides to enhance clarity. In order to enhance the visual appeal, you will add graphical objects to a presentation and modify them. You will also add tables and charts to a presentation to present data in a structured
more...
Microsoft Powerpoint 2007 Level 2
...ic presentations into a powerful means of communication. Course Objectives You will enhance your presentation with features that will transform it into a powerful means of communication. You will customize the PowerPoint interface to suit your requirements and use the new and enhanced features to create dynamic and visually appealing presentations. You will then finalize a presentation and
more...
Microsoft Word 2007 New Features
...hanced features available in Microsoft Office Word 2007. Course Objectives You will explore the components of the results-oriented interface of the Word environment and customize the interface to suit your requirements. You will then use the tools available in Word 2007 to create documents that look professional and also visually appealing. You will then compare different versions of a
more...
From IntSol India
Sharepoint 2010 Workshop in Bangalore




Course Objectives
This training program is intended for developers who wish to understand latest Microsoft SharePoint Server 2010 technologies and enable them to get a better understanding how real-world applications are built using SharePoint 2010. Course
Pre-Requsites:
The participants who attend this training require to have the following skills
1. Microsoft. NET 2. 0 Framework
more...
Sharepoint 2010 Workshop in Bangalore
From iWare Logic
Siebel CRM 80 Essentials






... Understanding of basic relational database concepts
Course Objectives:
a Configure a Siebel application
a Describe the steps required to install Siebel application software to set up your enterprise
a Define your company structure
a Describe the Siebel application architecture
a Navigate the Siebel application user interface
a Populate and migrate data
more...
Siebel CRM 80 Essentials
Implementation Case Study Siebel 80







.... 0 Essentials or equivalent
a Siebel Essentials
Course Objectives:
a Install software to set up a Siebel enterprise
a Create the company structure
a Create a catalog with restricted access
a Import legacy corporate data
a Configure a Siebel application to meet a company's business requirements
a Implement business process automation using Siebel
more...
Fundamentals for Business Analysts Siebel 80







...gating Siebel 8. 0 Applications Self-Study CD Course
Course Objectives:
a Navigate and work with data in Siebel applications
a Use common Siebel business entities
a Use common Siebel Sales features
a Use common Siebel Call Center features
a Use common Siebel Field Service features
a Describe best practices for a Siebel implementation project
a List
more...
Siebel CRM Guidelines and Case Study for Business Analysts








...s:
a Siebel Fundamentals for Business Analysts
Course Objectives:
a Establish an implementation approach that uses business processes to capture customer requirements and prepares project teams for a Siebel eBusiness enterprise deployment
Course Topics:
a Differentiating Business Processes and Best Practices
a Viewing and Modifying Business Process Diagrams
a
more...
Oracle BI 10g Analytics Overview
...lligence, data warehouse design, and database design
Course Objectives:
a Enable students to gain a foundational understanding of the prebuilt components of Oracle Business Intelligence Applications.
a Enable students to gain a foundational understanding of business intelligence concepts, Oracle BI Enterprise Edition architecture and user interfaces
Course Topics:
Oracle
more...
Oracle BI Presentation Services 10g Create ReportsDashboards
...a Understanding of BI applications architecture
Course Objectives:
a Create and modify Business Intelligence requests using Oracle Business Intelligence Answers
a Create and modify Interactive Dashboards
a Create guided navigation links within Interactive Dashboards
a Use Oracle Business Intelligence Delivers to configure, schedule, and deliver personalized
more...
Oracle BI Suite EE 10g R3 Build Repositories








...shboards
a Oracle BI 10g: Analytics Overview -
Course Objectives:
a Use time series functions to support historical time comparison analyses
a Build the Physical, Business Model and Mapping, and Presentation layers of a repository
a Use Oracle BI Answers to run queries to test and validate a repository
a Build simple and calculated measures for a fact table
a
more...
From SpringPeople Technologies Private Limited
Android Jumpstart








Android Jumpstart Training Course is a hands-on training for designing and building mobile applications using Android open-source platform. This complete hands-on course encourages participants to build increasingly more sophisticated and meaningful mobile applications for Android.
Incorporating most of the key aspects of the platform, each participant will build their own complete Android
more...
From Pitman Training Centre London
Social Networking With IBM Lotus Connections 25 Workshop
...ganize, and deliver social software for business.
The course objectives are to help students:
Become familiar with the setup and use of Lotus Connections features
Understand the functions provided by each feature
Understand how the features work with each other and how to incorporate them with other applications and Web sites
Learn how to use the tools and underlying servers
more...
From Simons-White & Associates, Inc.
Business Operating System (BOS) Overview




... English
German
French
Spanish
Portuguese
Course Objectives:
Participant will be able to define the process required to establish performance metrics, describe the eight steps required to ensure that the BOS system functions properly and describe the tools required to support the Business Operating System. They will also be able to quickly interpret performance data and
more...
Beyond Customer Satisfaction To Customer Value




...creating a customer centered culture at the workplace.
Course Objectives:
Upon completion of this program, you will be able
to:
Outline the Value of Customer Service & Satisfaction
Draft a personal Vision Statement that will ensure a customer focus
Create a model to identify internal and external customer & supplier requirements
Discuss measurements to define and improve
more...
Process Auditing




Course Description:
It is imperative that an auditor effectively guides an organization through a process of meeting compliance requirements. However, real value can be added to the process if the auditor establishes a program that also focuses on overall performance relative to the objectives being met for registration. This course teaches the student how to add value, deliver business benefits
more...
Mistake Proofing



...king into account all the traits of human interaction.
Course Objectives:
By the end of the course participants will be able to:
Define mistake proofing and why we need it.
Apply mistake proofing to current problems
List Major types of errors and their causes
Differentiate between different types of inspection
Outline the different phases of product development and when
more...
Process Mapping


Course Description:
Process mapping is an easily understood visual representation of a process. The process map is used to analyze the flow of events through the process and to identify where improvements can be made. Frequently, a process map is used in a Team Problem Solving setting to assist in analyzing a process and determining where error or defects may occur. Process map symbols also
more...
Quality Function Deployment (QFD)





...ticipant to features of Quality Function Deployment.
Course Objectives:
To meet this challenge, many American manufacturing companies such as Ford, have adopted the Japanese successful cost and time-saving quality tool Quality Function Deployment (QFD). The QFD process is one where the quality paradigm shifts from conformance to specifications to a focus on customer satisfaction. The
more...
Statistical Process Control 1(SPC 1).






Course Description:
Statistical Process Control (SPC) is widely used in manufacturing to control and ensure quality products. Statistical methods are reviewed and concepts of probability and variation are introduced. Attribute and variables control charts are constructed and then interpreted for in-control and out-of-control conditions. Once processes are in control , process capability
more...
Supplier Development



Course Description:
Growing competition within the global economy has for many years been forcing enterprises to reduce their costs. However, traditional approaches had been limited to eliminating wastage within an enterprise; another way of reducing cost is through outsourcing. Cooperation with subcontractors can make them more efficient and thus enable goods to be purchased at lower prices.
more...
Lean Six Sigma Overview
This course is designed to present to managers, directors and professionals an understanding of the concepts of Lean Six Sigma and what they can achieve. During the session, participants will be exposed to the tools used in various phases of Lean Six Sigma and the companies that have achieved significant bottom-line results from the process.
Course Objectives:
By the end of the seminar
more...
From Technology Education Academy
Instructor Led Training Oracle Apps DBA R12













...
Project Manager
Support Engineer
Technical Consultant
Course Objectives
Gain an overview of Oracle E-Business Suite
Install Oracle E-Business Suite
Describe Oracle E-Business Suite architecture
Identify key files and their purposes
Navigate the Oracle E-Business Suite file system
Identify key features of the Oracle E-Business Suite database
List advanced configuration options
Run
more...
From Mullan Training
Advanced Macromedia Dreamweaver



...course objectives
- Understand course pre-requisites
Dreamweaver MX environment
- Advantages of dynamic web applications
- Application server environments
- Create and manage a dynamic site
Dynamically generated content
- Connect to database (ODBC connections in Windows 2000)
- Describe basic SQL statements and build SQL queries
- Add a recordset to a page
- Insert data on a web
more...
Macromedia Dreamweaver - Building Dynamic Sites with SQL



...course objectives
- Understand course pre-requisites
Dreamweaver MX environment
X Advantages of dynamic web applications
X Application server environments
X Create and manage a dynamic site
Dynamically generated content
- Connect to database (ODBC connections in Windows 2000)
- Describe basic SQL statements and build SQL queries
- Add a recordset to a page
- Insert data on a web
more...
From Kenvision Techniks Ltd
TRAINING IN ADVANCED PURCHASING LOGISTICS STORES MANAGEMENT



...Course Objectives:
This FIVE day workshop is a follow-up to the Stores & Purchasing Management courses. Participants will acquire skills in Strategic Management, Stores Management and Purchasing.
Target Audience:
This course is suitable for people whose position entails elements of purchasing. It is ideal for a diversity of
organizations including the public sector, private companies,
more...
From 6P International, LLC
Core Disaster Life Support CDLS
The purpose of Core Disaster Life Support (CDLS) is to prepare the health care community to recognize and manage the medical consequences of disasters.
The Core Disaster Life Support course objectives are:
Define All-Hazards terminology.
Recognize potential public health emergencies (PHE) and their causes, risks & consequences.
Define the D-I-S-A-S-T-E-R paradigm.
List scene priorities of a
more...
From Amcosys Technologies Inc
QA Training in Virginia






...EE.
* Gets course material.
Software testing training course objectives
(Manual testing & automated testing)
* Introduction to software testing
* Introduction to software development life cycle
* Introduction to testing life cycle
* Fundamentals of testing practices
* Test planning
* Test cases creating
* Advantages of manual testing and automated testing.
* Software tester role
more...
QA Training







...EE.
* Gets course material.
Software testing training course objectives
(Manual testing & automated testing)
* Introduction to software testing
* Introduction to software development life cycle
* Introduction to testing life cycle
* Fundamentals of testing practices
* Test planning
* Test cases creating
* Advantages of manual testing and automated testing.
* Software tester role
more...
QuickTest Professional Training







...EE.
* Gets course material.
Software testing training course objectives
(Manual testing & automated testing)
* Introduction to software testing
* Introduction to software development life cycle
* Introduction to testing life cycle
* Fundamentals of testing practices
* Test planning
* Test cases creating
* Advantages of manual testing and automated testing.
* Software tester role
more...
QTP Training in Virginia



...EE.
* Gets course material.
Software testing training course objectives
(Manual testing & automated testing)
* Introduction to software testing
* Introduction to software development life cycle
* Introduction to testing life cycle
* Fundamentals of testing practices
* Test planning
* Test cases creating
* Advantages of manual testing and automated testing.
* Software tester role
more...
From Pitman Training Centre Notting Hill
Social Networking With IBM Lotus Connections 25 Workshop
...ganize, and deliver social software for business.
The course objectives are to help students:
Become familiar with the setup and use of Lotus Connections features
Understand the functions provided by each feature
Understand how the features work with each other and how to incorporate them with other applications and Web sites
Learn how to use the tools and underlying servers
more...
From HBF Networks
Cisco IP Contact Center
...erience with and understanding of ICM Product Traning.
Course Objectives
This course is designed to give the student tools, practical guidance and hands-on exposure to the deployment methodologies and product suite for the IPCC Solution. At the conclusion of this course, the student should have gained the following skills:<
Understand the concept of the IPCC Solution and identify
more...
Cisco Unified Voice Portal Implementation


...ments that require the features and functionality of CVP
Course Objectives
After completing this course, the student will be able to:
* Explain the components, function and call flow of a CVP solution when deployed in either a Standalone or Comprehensive model.
* Group, summarize and complete the steps necessary to configure a functional Unified CVP Comprehensive deployment model
more...
Cisco Unified Communications IP Tel Part 2 v60
...uctor-led classroom training. (Approx. 7 hours each day.)
Course Objectives
After completing this course, the student will be able to:
* Describe the issues in multisite deployments and their solutions, and describe and configure required dial plan elements
* Implement call-processing resiliency in remote sites using SRST, MGCP fallback, and Cisco Unified Communications Manager
more...
Cisco Unified Communications IP Tel Part 1 v60
...uctor-led classroom training. (Approx. 7 hours each day.)
Course Objectives
After completing this course, the student will be able to:
* Describe Cisco Unified Communications Manager including its functions, architecture, deployment and redundancy options, and how to install or upgrade
* Perform Cisco Unified Communications Manager platform and general administration, initial
more...
CIPT Accelerated CIPT parts 1 and 2 v60
...uctor-led classroom training. (Approx. 7 hours each day.)
Course Objectives
After completing this course, the student will be able to:
* Describe Cisco Unified Communications Manager including its functions, architecture, deployment and redundancy options, and how to install or upgrade
* Perform Cisco Unified Communications Manager platform and general administration, initial
more...
Administering CallManager and Unity
...uctor-led classroom training. (Approx. 7 hours each day.)
Course Objectives
After completing this course, the student will be able to:
* Select, connect, and configure the various Cisco IP telephony devices.
* Configure Cisco CallManager or Cisco Unifed CCM to add users, phones, and Cisco IP Communicator to the CallManager database using manual configuration, auto registration, or the
more...
CVOICE - Cisco Voice Over IP Training

...knowledge gained in this course to their specific needs.
Course Objectives
After completing this course, the student should be able to:
Identify the components, processes, and features of traditional telephony networks that provide end-to-end call functionality
Describe two methods of call control used on voice and data networks and provide one example of a protocol for each
List at
more...
CISCO CALLMANAGER MCS BOOTCAMP


...ge, configure and troubleshoot enterprise IP Telephony.
Course Objectives
System engineers will be able to describe the IP telephony components and then configure and troubleshoot these components in a solutions-based lab environment. The lab simulates an enterprise deployment using Cisco CallManager 3.3 & 4.0, PSTN gateways, Catalyst 6000 LAN, and router-based WANs.
Intended Audience
more...
From Spectrum Training Services
The Exceptional Trainer
...r is thrown at you, you will be able to make it work.
Course Objectives:
As a result of attending this course you will:
Design materials to create significantly more effective retention of knowledge / information
Design training solutions that help the brain to remember
Create a much more rewarding experience for both the trainer and learners
Considerably reduced course preparation
more...
Fabulous Facilitation
...make meetings and training sessions productive and fun
Course objectives:
To develop techniques used by expert facilitators that make a gathering of people an enjoyable experience
Recognise the difference between teaching and facilitating
Identify and overcome barriers to peoples participation
Plan for participation discover methods to encourage participation
Practice learning
more...
Assertive Behaviour
... and remain professional when pressed by other people.
Course Objectives
By the end of this course delegates will be able to:
Define the differences between aggressive, assertive and passive/ submissive behaviour
List the blocks to being assertive and how to overcome them
Self-limiting beliefs and negative self-talk that get in the way of being confident and assertive
Apply
more...
Real Optimism


...y how you can keep your attitude as positive as possible
Course Objectives:
By the end of the course, delegates will:
Control the link between physiology and their state
Identify their strengths achievements needs and demands
Develop reframing techniques to manage demands and create positive pathways
Identify faulty thinking and subconscious sabotage
Set motivational goals
Understand
more...
From Cosensa Learning & Development Ltd
Advanced Selling Skills
...Course Objectives:
The aim of this course is to enable delegates to forget the 'hard sell' approach, and to develop the skills required to achieve repeated success by improving their selling techniques. This course focuses particularly on the emotive reasons why people buy and how you can build the business of your existing client base and the tools you can introduce to help you win new
more...
Positive influencing skills
...Course Objectives:
It is not positional, but personal power that really matters. Positive influencing skills is designed specifically to help you develop the confidence and practical influencing skills that can ensure you make a positive impact even in difficult situations. The programme also forms the ideal starting point for your development journey; helping you understand where you are
more...
Negotiation Skills for senior leaders and managers
...Course Objectives:
Senior leaders and managers often have to present a concerted front in dealing with complex negotiation situations. Working as a team instead of as an individual involves different interpersonal skills. The other parties to such negotiations unconsciously observe body language and team dynamics which can help them look for opportunities to divide and conquer.
This
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Better Proof Reading
...Course Objectives:
This half-day proof reading training course will benefit anyone who has responsibility for checking and correcting documents, including press releases and web pages. This highly interactive programme will help to improve your speed, accuracy and confidence. You will be trained by a highly experienced tutor and you will learn the techniques used by professionals to enable
more...
Coaching for Leaders Managers
...Course Objectives:
Today, leaders and managers must do so much more than manage their operations and staff, they must be effective coaches. Staff work effectively for those who involve and encourage them to maximise their own potential. However, sometimes people need to learn to take responsibility for their behaviours and, to adapt those to the needs and requirements of their jobs. Effective
more...
Coaching Skills for Supervisors and Managers
...Course Objectives:
Coaching is a wonderful method of greatly improving performance of individuals and teams. It includes deliberate and specific activities designed for employees to develop their skills by learning on the job. The Manager who can develop their coaching skills can lead highly productive teams with motivated individuals, resulting in significantly increasing cost effectiveness
more...
Customer Care - Developing a Care Culture
...Course Objectives:
Customer service is the cornerstone of a solid, thriving business. In commercial business terms, it costs up to thirty times more to get a new customer than it does to service and maintain the satisfaction and loyalty of existing ones. The aim of this training course is to enable delegates to create, maintain and build upon a positive and informed culture of customer care
more...
Developing Confident Negotiation Skills
...Course Objectives:
The ability to negotiate with skill and preparedness in a variety of different scenarios is an essential contributor to successful organisational performance. This one day programme introduces participants from all disciplines to the fundamental skills and techniques of negotiating, enabling them to become significantly more persuasive and influential by helping them
more...
Effective Minute Taking
...Course Objectives:
Effective minute taking is designed for staff who have the responsibility for organising and attending meetings in a support function. By the end of this course participants will be able to
Understand the role and responsibilities of the minute-taker in meetings
Organise an effective meeting
Take effective and relevant notes at a meeting
Write clear, accurate and
more...
Facilitating with confidence
...Course Objectives:
Dynamic facilitation is the very essence of strong leadership. It is about helping people face difficult issues creatively and collaboratively and achieving unanimous, win/ win solutions. It achieves this magic by eliciting nonlinear, heartfelt, transformational qualities of thinking called "choice-creating" as opposed to "decision-making", "problem-solving" or "creative
more...
Finance for non-finance Managers
...Course Objectives:
This financial training course has been specifically designed for employees at middle and senior management level who do not have day-to-day involvement in financial activities. This programme will help delegates understand and interpret key financial documents, describe and explain the importance of key financial ratios and understand different types of cost and how to
more...
Finding creative solutions to problems
...Course Objectives:
Most problems at work are complicated. a One right answera problems are rare and the most common are a wicked problemsa and a vicious problemsa where cause and effect can harmoniously damage productivity, relationships and the business as a whole. Useful approaches to problem solving include understanding how to work with other people as well as the
more...
Inspirational Leadership Skills
...Course Objectives:
This one-day interactive and highly participative programme aims to provide you with a perfect springboard to success highlighting leadership techniques that have evolved throughout the ages. This programme provides examples and ideas from globally respected Management Gurus and other iconic World figures that can be introduced into both small and large organisational
more...
Managing Conflict in the Workplace
...Course Objectives:
Conflict in the workplace can have a significant effect upon productivity, motivation and the retention of personnel. This highly participative programme analyses the types of conflict that occur and sets guidelines for managing those situations. By the end of this course, delegates will be able to use techniques that enable them to deal confidently with conflict,
more...
Motivational techniques
...Course Objectives:
This course provides delegates with practical strategies to motivate their team for optimum performance. It demonstrates how to identify common de-motivators and prevent those from attacking morale. You will learn about behavioural analysis, improving your skills in understanding the unique needs of individual and also the effective communication techniques that can be used
more...
Managing Excellent Customer Service
...Course Objectives:
The most successful organisations recognise that merely satisfying customers is never enough. True customer loyalty can only be derived through exceptional customer service that really impacts on the customer experience. This course prepares delegates to face the management challenges of successfully implementing an empowered customer service function and communicating it
more...
Managing difficult situations on the telephone
...Course Objectives:
This course is designed to help delegates reduce resistance and potential conflict when they are talking to people on the telephone. Delegates will learn how they can use these situations to their advantage to develop their relationship with a customer and control situations in order to achieve a positive outcome whilst on the phone.
Contents:
By the end of the session
more...
Managing Effective Meetings
...Course Objectives:
Managing Effective Meetings trains delegates in how to improve their ability as a meeting leader. They acquire the knowledge and skills they need to facilitate situation analysis, brainstorming, and decision making in meetings, as well as practicing and developing techniques for fostering creative thinking and dealing with conflict, difficult people and issues during the
more...
Presentation Skills
...Course Objectives:
This Presentation Skills training course is designed to help delegates prepare effective, interesting and memorable presentations using a range of different techniques. By the end of this course delegates will understand how to assess and choose the right presentation techniques and tools for the occasion; channel nervous energy positively; develop excellent oratory
more...
Reception and Telephony Skills
...Course Objectives:
This course is designed to assist delegates to create the right first impressions for all visitors and callers. Delegates will be shown how to master the essential communication skills to ensure clients and other visitors receive a professional, efficient and courteous impression of your organisation.
Contents:
This course includes a variety of modules including: -
more...
Stress Management
...Course Objectives:
The aim of this course is to enable delegates to examine the causes of stress and ita s impact on their own productivity, and to consider a range of techniques for helping themselves manage their own stress positively.
Contents:
By the end of this course, each delegate will be able to:
Assess their own stress levels and identify the common causes in the
more...
The art of effective communication
...Course Objectives:
Confident and skilful communication in the workplace should be central to everyone's role, however too often issues arise purely as a result of poor or ill-thought out verbal communication. This practical short course will demonstrate tools and techniques you can use to communicate better with colleagues and customers. A variety of different day-to-day workplace situations
more...
The Proficient Supervisor and Manager
...Course Objectives:
When professionals are given new leadership responsibility, their success depends on how quickly they adapt people-management skills to complement their expert knowledge. These essential skills for new supervisors and managers do not come naturally and this course demonstrates what is required and how it can be learnt. Delegates will develop the confidence to put their
more...
Time Management
...Course Objectives:
Our popular Time Management programme for Supervisors and Managers is a fast-paced, challenging one-day course designed to help you maintain a firm grip on your schedule. Time Management is not just about goal-setting and writing to-do lists; we provide proven tools and techniques you can put into practice immediately. You will learn how to identify and protect high-value
more...
Training for PAs
...Course Objectives:
This one day workshop looks at management from the PA's perspective. The trainer uses a number of lively discussion led examples combined with a variety of exercises and case studies. This programme is an excellent platform to help PAs succeed in their demanding role.
Contents:
There are a variety of modules that are included within this programme, including;
more...
ISO 14001 - Environmental Management Systems Auditor - IEMA Accredited Course
...Course Objectives:
This THREE-DAY course approved by the UK Institute of Environmental Management and Assessment (IEMA) is a recognised qualification for environmental management systems (EMS) auditors demonstrating competence in internal EMS auditing.
This course is suitable for you if you are, or will be, responsible for conducting environmental management system audits against the ISO
more...
ISO 90012008 - Internal Quality Auditor Training
...Course Objectives:
In order that a quality management system can fulfil its potential it is essential that it is regularly monitored. This is an intensive two-day course which demonstrates an efficient and productive approach to conducting their ISO 9001 internal audit. Auditing techniques will be used which are compatible with both ISO 9001 and ISO 19011 and delegates will benefit from
more...
ISO 90012008 - IRCA Registered Lead Auditor
...Course Objectives:
This FIVE-DAY course provides an understanding and knowledge of auditing quality management systems to third party standards. The objective of an audit is not fault finding, but to identify opportunities for improvement. You learn to build on the skills of how to plan, structure and conduct an effective audit and to evaluate and communicate the findings. The course is
more...
OHSAS Lead Auditor Training Course
...Course Objectives:
This FIVE-DAY course provides an understanding and knowledge of auditing health and safety management systems to third party standards. You learn to build on the skills of how to plan, structure and conduct an effective audit and to evaluate and communicate the findings. The course is designed to follow the stages in a live audit, including simulated audit interviews and
more...
IOSH Managing Safely
...Course Objectives:
This course ensures that safety requirements are appreciated by people employed as line managers and enables them to review their own departmental systems for safety, introducing new controls or implementing changes as appropriate to make the department work more safely.
Contents:
On successful completion of the course delegates should be able to:
Explain "working
more...
NEBOSH National General Certificate
...Course Objectives:
NEBOSH (The National Examination Board in Occupational Safety and Health) was formed in 1979 as an independent examining board and awarding body with charitable status. NEBOSH offer a comprehensive range of globally-recognised, vocationally-related qualifications designed to meet the health, safety, environmental and risk management needs of all places of work in both the
more...
Asbestos Management
...Course Objectives:
There are more than 3, 000 deaths each year in the UK from asbestos related diseases and this number is expected to continue to rise. Thousands of tonnes of asbestos products were used in building construction in the past and much of it is still in place. Carpenters, electricians, plumbers and others doing maintenance or refurbishment works may be at risk where asbestos
more...
Accident Reporting and Investigation
...Course Objectives:
Until the causes of workplace accidents and ill health are understood and managed, improvements will not be made in the protection of employees from work activity hazards. Employers already have a duty to investigate and report a number of such matters and that duty is being extended to cover all workplace accidents, occurrences of work related ill health etc.
Contents:
more...
Effective Project Management
...Course Objectives:
This highly practical programme delivers all the essential skills, tools and techniques required to support you in your project management role. The course concentrates on practical, easy to understand and control techniques that can be directly and immediately applied in your workplace.
The fundamental principles of successful project management are covered in depth;
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Introduction to Project Management Principles
...Course Objectives:
This one day practical programme provides a comprehensive introduction to the principles of Project Management. By the end of this course delegates will understand how to plan and schedule small and medium-sized projects. This short course includes practical exercises designed to demonstrate how you can identify which jobs are most important, and which deadlines are most
more...
ISO 90012008 - An Introduction to the Standard
...Course Objectives:
With the move to a process focused management system, managers and those implementing ISO 9001: 2008 need to understand the implications for their business. This one-day course is designed to provide an understanding of the requirements and the impact and benefits a process based system can bring to your organization.
Contents:
Introduction to and overview of the ISO
more...
ISO 90012008 - Implementing a Quality Management System
...Course Objectives:
This two-day programme provides a thorough understanding of the ISO 9001: 2008 standard including it's inherent value and limitations and also how it may be interpreted and effectively applied withing your organisation.
Contents:
Background and essential content of the ISO 9000 series of standards
The 'value' of a Quality Management System
Planning the implementation
more...
Construction Design and Management Regulations 2007
...Course Objectives:
The Construction (Design and Management) Regulations 2007 [CDM 2007] came into force April 1, 2007, replacing both the CDM Regulations 1994 and also the Construction (Health, Safety and Welfare) Regulations 1996.
Key aims of CDM 2007 are to integrate health and safety throughout the design and management of a construction project and to discourage the unnecessary
more...
COSHH Awareness
...Course Objectives:
The Control Of Substances Hazardous to Health (COSHH) regulations place duties on employers to manage and control the use or production of substances in the workplace to protect employees and others from harmful effects. This half-day seminar style workshop looks at practical ways to address the issues and conduct suitable and substantive assessments of the levels of risk
more...
Fire Risk Assessment - The Fire Scotland Act 2005
...Course Objectives:
Under the new fire regulations, employers, property owners, landlords and other duty holders are required to assess fire risks in the workplace and implement appropriate fire safety precautions including raising the alarm and evacuating the premises.
Well trained and competent staff are the best defence against the threat of fire and the most effective way of managing
more...
Fire Safety Risk Assessment - The Fire Safety Northern Ireland Regulations 2006
...Course Objectives:
Under The Fire Safety (Northern Ireland) Regulations 2006, employers, property owners, landlords and other duty holders are required to assess fire risks in the workplace and implement appropriate fire safety precautions including raising the alarm and evacuating the premises. The aim is to simplify, rationalise and consolidate existing fire safety legislation. It will
more...
Fire Safety Risk Assessment - The Regulatory Reform Fire Safety Order 2005
...Course Objectives:
Under The Regulatory Reform (Fire Safety) Order 2005, employers, property owners, landlords and other duty holders are required to assess fire risks in the workplace and implement appropriate fire safety precautions including raising the alarm and evacuating the premises. The aim is to simplify, rationalise and consolidate existing fire safety legislation. It will provide
more...
IOSH - Directing Safely
...Course Objectives:
The purpose of this programme is to ensure that top level decision-makers develop an appreciation of the moral, financial and legal issues relating to workplace health and safety throughout the management process.
Module 1: Aims and Objectives Overview and introduction to the programme
Module 2: Health & Safety management good business sense Examining the reasons for
more...
Managing Contractors
...Course Objectives:
It is a common misconception that when contractors work at your site, you have no management control over their activities. This is not the case. Health & safety law requires the client organisation to have some responsibility for contractor's activities. Should an accident ever occur at your premises involving a contractor, then questions will be asked of you, the
more...
Managing Safety
...Course Objectives:
This is a comprehensive one day introduction on effectively managing health and safety in the workplace. For managers and supervisors, health and safety needs to be managed as much as any other organisational discipline. Many organisations do not have the benefit of a professional health and safety advisor and must rely on line managers and supervisors to fill that role.
more...
Manual Handling
...Course Objectives:
A third of all injuries in the workplace are the result of lifting or handling heavy or awkward loads. Injuries vary from mild aches and pains, to permanent disability and compensation. This is a hazard common to every workplace, whether an office, warehouse, factory or construction site. The Manual Handling Operations Regulations place responsibilities on employers to
more...
Office Safety
...Course Objectives:
The office is generally regarded as a safe environment but each year, many thousands of office workers are injured and fatalities are not unknown. Recent times have seen a dramatic increase in the incidence of a sick building syndromea , work related upper limb disorders, stress, staff security issues and so on, with all the associated human and financial costs.
more...
Practical Risk Assessment
...Course Objectives:
Employers are required by legislation to make a 'suitable and sufficient' assessment of the risks in the workplace to which employees and others may be exposed. Risk assessment is essential to good management of workplace health & safety for all industry sectors and commerce
Contents:
a Legislation overview
a Workplace hazards and sources of danger
a What risks
more...
The Role of the Fire Marshal
...Course Objectives:
Fire & Rescue Service guidance stresses the importance of good fire prevention and protection management and the prompt and orderly evacuation of premises in the event of an alarm situation. This course demonstrates the key actions staff should follow on discovery of a fire or in raising an alarm and how this is crucial to ensure effective fire safety in the workplace.
more...
Working at Height Regulations
...Course Objectives:
This half-day programme provides delegates with advice and guidance regarding the selection, use, and maintenance of specific plant or equipment used in activities involving work at height.
Contents:
Legislation overview
The Health and Safety at Work etc Act 1974
The Management of Health & Safety at Work Regulations 1999
The Provision and Use of Work Equipment
more...
Working with Display Screen Equipment DSE
...Course Objectives:
The use of Display Screen Equipment is widespread throughout almost every industry sector. Large numbers of employees use DSE as a significant part of their job. The Display Screen Equipment (DSE) Regulations require employers to assess workstations to minimise risks of occupational ill-health.
This half-day course is designed to enable employers to conduct suitable DSE
more...
Ethical Selling Techniques
...Course Objectives:
Ethical Selling Techniques is an excellent one-day, hands-on workshop that introduces new sales people to the concept of effective selling, including identifying the needs of the customer and demonstrating to them the value of your product or service in meeting their need. We concentrate on the fundamentals of salesmanship whilst going well beyond traditional sales
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Managing the Salesforce
...Course Objectives:
Sound motivation and communication skills are essential to good sales management practice. Both these skills are interwoven throughout this highly interactive two day course which is an invaluable programme for Sales Managers relatively new to the managerial role.
This course is intended for Sales Managers who have gained some experience within their role, but have
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Outbound Telephone Sales
...Course Objectives:
The aim of this course is to enable delegates to have the confidence to make successful cold calls, use appropriate questioning techniques and identify selling opportunities and act upon them appropriately. Delegates discuss and put into practice, with simulated role-play, up-to-date techniques required for making productive telephone sales calls. This enables better
more...
Absence Management
...Course Objectives:
This is a highly effective one day workshop designed to assist delegates with managing the costly problem of workplace absenteeism. As a result of attending this workshop, delegates will gain a practical understanding of:
How to measure poor attendance
Calculating the costs of poor attendance
Introducing and implementing 'Return to work' interviews
Developing
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Dealing with bullying and harassment in the workplace
...Course Objectives:
The purpose of this course is to increase the awareness and knowledge of managers and team leaders on the topic of workplace bullying and harassment. The course is intended to ensure that the programme will help those accountable for managing and supervising others gain the confidence to challenge unacceptable employee behaviour. Delegates will learn how to establish and
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Interviewing successfully for recruitment
...Course Objectives:
In today's ultra competitive market, the value of recognising the best candidate for the job cannot be over-estimated. Successful recruitment presents an ongoing challenge and attracting and selecting the right candidate is fundamental to future success. The cost of making the wrong choice in recruitment is both expensive and hugely time-consuming.
Our Interviewing
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Managing the Discipline Grievance Process
...Course Objectives:
Industrial tribunals are costly, time consuming and debilitating for both the organisation and the individual. This course uses examples to demonstrate to delegates when the process should be instigated and the appropriate methods to employ to effectively manage the Discipline & Grievance process to try and avoid the final course of action - the Industrial Tribunal.
more...
Managing unacceptable employee behaviour
...Course Objectives:
The aim of this course is to enable delegates to protect themselves and their organisation from grievance and legal disputes which could damage the reputation, operations and possibly profitability of their business.
Contents:
By the end of this course each delegate will be able to;
Describe the seven types of difficult employees
Identify different styles of
more...
Performance Management
...Course Objectives:
This programme is designed for people who are responsible for managing others and their performance. Effective performance management of each individual member of the team is critical in today's increasingly competitive environment and the aim of this course is to enable delegates to achieve their business objectives by developing the skills of their staff and improving all
more...
Performance Review Appraisal Skills
...Course Objectives:
Performance reviews are one of the most challenging responsibilities that successful managers and leaders face. Used effectively, the review and appraisal process can help the manager qualify and quantify the work their staff can achieve, identify the training and development they require and motivate them to reach the agreed targets.
This course demonstrates some of
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Preparing an Induction
...Course Objectives:
Induction training is absolutely vital for new employees. Good induction training can ensure your new employees are retained and are able to settle in quickly and happily to a productive role. Induction training is as much about training in specific skills as it is about the basics seasoned employees take for granted: what the shifts are; where the notice-board is; what's
more...
Recruitment Interviewing Skills incorporating NI Legislation
...Course Objectives:
This interactive one-day training course provides guidance on preparing adequately, interviewing expertly and avoiding the legal pitfalls of an interview. It has been specifically designed for organisations in Northern Ireland to address the unique employment legislation that exists in the country.
Contents:
Planning the interview
Interviewing do's and don'ts
more...
Train the Trainer - ILM Institute of Leadership Management Development Award
...Course Objectives:
This three day course is unique to Cosensa and provides delegates with the special ability to effectively train staff. Training must have specific objectives, be well structured and include elements of evaluation for it to be truly effective. Train The Trainer provides delegates with the skills to design, train, assess and track effective training programmes. Delegates will
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Training Needs Analysis
...Course Objectives:
Training Needs Analysis is designed to help you identify the precise areas where training is required for your organisation's employees. This intensive and interactive one-day programme has the added benefit of ensuring that training and development initiatives are aligned with organisational goals, objectives and culture; creating training solutions that are specific to
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The role of the Health and Safety Representative
...Course Objectives:
This one day programme will provide delegates with an understanding of the benefits of well run safety committees and properly motivated Safety Representatives.
Contents:
The Principles of Accident Prevention
The current Legal Requirements
Consultation & Involving Employees
Workplace Hazards and Risks
The functions of Employee/ Safety Representatives and Techniques
more...
From Soundtraining. net
Mastering Customer Service for IT Professionals
...s to create positive outcomes for you and your user.
**Course Objectives
At the end of this training, you'll be able to understand:
*The benefits of delivering outstanding customer service
*The four traits of the customer service masters
*The importance of maintaining a positive, optimistic attitude when dealing with end-users and co-workers
*How to use "emotional intelligence" to
more...
From Global Innovative Campus
Elementary Structural Design Workshop
...knowledge and skills in the area of structural design.
Course Objectives:
Introduce the attendees to the manner in which environmental influences and occupancies are transformed into structural loadings and the manner in which structures resist these loadings. The attendees will learn how to compute loadings, and to design steel, concrete and wood members, including steel and wood
more...
From London Financial Studies
Interest Rate Derivatives Hedging and Managing Risk


Course Outline
A comprehensive seminar on pricing and managing interest rate derivatives.
This course is charged and can be booked by the day. Select the days that meet your needs, or participate in the whole course for a thorough grounding in these instruments.
Who The Course is For
This course is designed for anyone who wishes to be able to price, use, market, manage or evaluate
more...
From NobleProg - IT training courses
Analysing Financial Data in Excel Training Course





Financial or market analysts, managers, accountants
Course Objectives
Facilitate and automate all kind of fincial analysis with Microsoft Excel
more...
Excel For Statistical Data Analysis Training Course






Audience
Analysts, researchers, scientists, graduates and students and anyone who is interested in learning how to facilitate statistical analysis in Microsoft Excel.
Course Objectives
This course will help improving your familiarity with Excel and statistics and as a result increase the effectiveness and efficiency of your work or research.
This course describes how to use the Analysis
more...
UML 20 Certification - Fundamental Exam Preparation Training Course





Course Audience:
Developers, programmers, business analysts, project managers, software architects, testers, people responsible for documentation or anyone involved in the software development process.
Course Objectives:
Prepares you to work with the most commonly encountered UML elements
Teaches you how to create simple UML models
Prepares you to be a member of a UML Development
more...
UML 20 Certification - Advanced Exam Preparation Training Course





Developers, programmers, business analysts, project managers, software architects, testers, people responsible for documentation or anyone involved in the software development process.
Course Objectives:
Prepares you to work with a broad range of UML elements
Teaches you how to create complex UML models
Allows you become a qualified to be a senior member of a UML Development Team.
more...
UML 20 Certification - Intermediate Exam Preparation Training Course





Course Audience:
Developers, programmers, business analysts, project managers, software architects, testers, people responsible for documentation or anyone involved in the software development process.
Course Objectives:
Prepares you to work with a broad range of UML elements
Teaches you how to create complex UML models
Allows you become a qualified to be a senior member of a UML
more...
From SUKAD Fz-llc
Fundamentals of Project Management - The Foundation Course for the PMP Exam Preparation




Course Objectives:
- Gain an understanding of project management and the PMI ® Framework
- Understand the project life cycle, organization structure, and key project requirements
- Learn the project management processes and knowledge areas
- Learn how to apply the concepts, tools and techniques on a learning project
- Practice the application of the PM concepts on a real life case study
more...
Introduction to Project Management Awakening the Giant Within



Course Objectives:
The participants will:
- Gain a basic understanding of project management.
- Learn a methodological approach to project management that introduces and supplement global standards.
- Understand the project life span including all stages and gates.
- Apply these concepts on a real / realistic project (could be your own.
more...
Managing Multiple Projects




This is a 3 days workshop that focuses on managing multiple projects and or Small Projects.
Course Objectives
Participants will:
- Have a very brief refresher of the PM Framework and Processes
- Understand the special challenges of multiple projects
- Learn how to apply the concepts, tools and techniques in managing multiple projects.
more...
Project Risk Management Workshop



...Course Objectives:
- Understand risk management; including threats and opportunities.
- Understand sensitivities and risk attitude (risk tolerance & threshold).
- Understand that risk management is a continual process that take place over the entire project life span.
- Learn how to apply techniques for identifying, analyzing, prioritizing, and responding to risks.
- Learn how to ensure
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Risk Management Professional Exam Prep



Course Objectives
- Refresh your understanding of the PMBOK ® Guide
- Understand the Practice Standard for Risk Management (PMI)
- Learn tips and tricks to enhance the chance of success of achieving the PMI-RMP ® on the first try
- Have fun while learning about Risk within PM and the Exam
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Fundamentals of Project Management -Foundation Course for PMP Exam Preparation -Weekend Program




Course Objectives:
- Gain an understanding of project management and the PMI ® Framework
- Understand the project life cycle, organization structure, and key project requirements
- Learn the project management processes and knowledge areas
- Learn how to apply the concepts, tools and techniques on a learning project
- Practice the application of the PM concepts on a real life case study
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Project Management for Capital Investment Projects




...Course Objectives:
- To gain an understanding of the SUKADa model.
- To understand the project life span including all stages and gates.
- To apply the concepts on an engineering & construction project.
- To work in a team and take the lead for tasks when appropriate.
- To understand how to customize and adapt the methodology to engineering and construction projects (clientsa
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From Last Minute Training
Client Care Representative CCR Certified Training Program 2 Days
...omer Service Association through the Advisory Council.
Course Objectives include
1. Learn effective communication skills to improve the agenta s ability to deal with customers and co-workers.
2. Identify and practice strategies for effectively managing difficult customer situations.
3. Be better prepared to ask the right questions leading to higher problem resolution on first
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From Future Media Concepts
Revit 2009 Architecture Intermediate
...Course Objectives
Revit Architecture is a powerful Building Information Modeling (BIM) program that works the way Architects think. The name a Revita implies this ease of revision that is at the heart of the software. Since building projects themselves tend to be extremely complex, Revit Architecture is a necessarily complex program.
This 2009 training guide has a significantly different
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From ITSM Academy
ITIL Service Manager
...Course Objectives:
The ITIL Service Manager is the highest achievement in ITIL training and certification. The path to earning an ITIL Service Manager certification is an intense 10 day in-course learning experience with expected interim self study. The class covers 40% theory, maintaining 60% of the curriculum for practical application through case studies. Candidates are also evaluated
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From Corporate Coach Group
Time Management Training





... more productive but less busy. Impose order on chaos.
Course Objectives
a To learn the difference between being "busy" and "productive"
a To learn the time management matrix
a To apply the Pareto principle (80/ 20 Rule) to time management issues
a How to prioritise using decision matrices
a How to beat the three most common time wasters
a How to plan ahead
a
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From Abar Solutions
Advanced Project Management

...ic Planning and Detailed Risk Assessment and Analysis.
Course Objectives
This course is designed to provide the Project Manager with a full understanding of:
how to utilize the available tools
how to maximize project efficiency and work within effective time frame
It will also involve the trainees with auditing project performance and the adjustment's that need to be taken
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Managing Efficient Shutdown and Turnaround


...spects will be covered in this 5 day training program.
Course Objectives
On successful completion of the course, participants will be able to:
To provide an appreciation of the technical, financial, operational and organizational aspects of process plant start up and shutdown
To examine the planning systems and procedures adopted for process plant start up and shutdown
To
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From African eDevelopment Resource Centre
IT Network & Systems Security 28-30th September 2011




...COURSE OBJECTIVES
This course fulfills two vital objectives for anyone working in IT systems administration, IT security or IT support roles:
1. Build a strong awareness of the Information Security Management Framework
2. Offer a business-oriented, architectural perspective that defines how to organize and oversee a risk-based enterprise information security program, blending best
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From Treeline Training, Inc.
How to Handle Change and Upheaval
Change is a certainty in today's environment. The key to surviving and thriving is to take a proactive approach to change. This program provides the tools to assess typical attitudes toward change, intervene in the change cycle with positive strategies, and combat change-related stress.
Course Objectives : Successful completion of this course will increase your knowledge and ability to:
a
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How to Give and Receive Feedback
...our employeea s needs and communicate solutions.
Course Objectives : Successful completion of this course will increase your knowledge and ability to:
a Implement a five-step process for giving effective feedback
a Choose language that conveys the specific results you want
a Support your message with appropriate body language
a Implement the three keys to receiving feedback
more...
How to Manage Generation X Employees
...managing and motivating Generation X-ers are included.
Course Objectives : Successful completion of this course will increase your knowledge and ability to:
a Identify four generations in the workplace.
a Review changing demographics and their impact on the workforce.
a Determine the traits of Generation X.
a Examine the stereotypes associated with Generation X.
a Implement
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Managing Managers
...strategy, while also improving your leadership skills.
Course Objectives : Successful completion of this course will increase your knowledge of and ability to:
a Understand your role as a liaison between senior management and front-line managers
a Identify the special challenges facing your managers
a Help managers recognize their dual focus between long-term planning and daily
more...
Managing Technical Professionals
All managers face challenges, but managers of technical professionals face an additional and unique blend of challenges. Whether it is scientists, engineers, health professionals, or architects the nature of technical professionals and their work requires a second set of management tactics. Learn tips and tricks on how to manage, lead, motivate, and communicate effectively with teams focused on
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Secrets to Management Success
...nseling when needed. All the secrets will be revealed!
Course Objectives : Successful completion of this course will increase your knowledge and ability to:
a Develop responsible employees
a Foster good decision making in your employees
a Encourage a positive climate
a Decrease power struggles and ego fights
a Implement a flexible model for helping employees handle their own
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Supervising in an Automated Environment
Todaya s work environment often includes high-tech oversight with traditional supervision skills. Both can be very time consuming. This course provides strategies for balancing computer-based documentation and reporting with the face-to-face coaching and encouragement your employees need to do their best work. You will learn how to establish a regular schedule that combines both a open
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Employee Initiative How to Make It Happen
Many managers complain that their employeesa work is incomplete and lacks professionalism. On the other hand, many employees complain that their managers dona t let them do interesting projects. The solution to both situations is accomplished by empowering employees and requiring accountability in return. In this program you will learn how to create a shared vision with your
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Managing Stress
...chieve balance and gain renewed energy and enthusiasm.
Course Objectives : Successful completion of this course will increase your knowledge of and ability to:
Identify the major stressors in your life
Establish your optimal stress level
Recognize the elements of the stress cycle
Avoid unproductive self-talk
Discuss the effects of mood on stress and learn to cope when in a bad
more...
The Art of Influencing Others
...arketing your services in any communication skill.
Course Objectives : Successful completion of this course will increase your knowledge of and ability to:
Build rapport and develop genuine relationships
Improve communication skills, including verbal and nonverbal messages, to be more effective with others
Recognize common barriers to communication
Understanding and use
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The Great Balancing Act Maintaining a WorkLife Balance
... positive outcomes for both you and your organization.
Course Objectives : Successful completion of this course will increase your knowledge and ability to:
Determine your current state-of-life balance
Understand causes of imbalance
Identify strategies to find work/ life balance
Recognize ways to nurture yourself and your job
Conserve emotional energy by insulating and protecting
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Business Etiquette and Common Courtesy
Why do manners matter? You bet. A company without common courtesies experiences more employee turnover, more EEOC expenses and more time spent on paperwork related to complaint issues. On an individual level, when you dona t use manners and common courtesy, it shows a lack of consideration and professionalism. People then make judgments about you regardless of your abilities. This
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Creative Problem Solving
...etplace; it also focuses on solving customer problems.
Course Objectives : Successful completion of this course will increase your knowledge of and ability to:
a Identify roadblocks that prevent creative thinking.
a Develop creative attitudes and learn to see that all problems have opportunities.
a Rediscover your creative ability.
a Focus and direct creative efforts.
a Overcome
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Goal Setting for Success
...rategize the best approach to make that goal a reality
Course Objectives : Successful completion of this course will increase your knowledge of and ability to:
a Understand what makes a goal attainable
a Discover your strengths, weaknesses, opportunities and threats when setting goals
a Avoid common mistakes when creating achievable goals
a Identify an outcome strategy
a Develop
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How to Be an Outstanding Receptionist
..., and to juggle your multiple priorities effectively.
Course Objectives : Successful completion of this course will increase your knowledge of and ability to:
a Create a welcoming impression that matches your organizationa s image
a Be more helpful to visitors and colleagues
a Convey a confident and positive attitude in person and over the phone
a Handle angry or impatient
more...
Introduction to Project Management
...rts that include a formal evaluation of the project.
Course Objectives : Successful completion of this course will increase your knowledge of and ability to:
a Understand the basic principles of project management.
a Complete a thorough and accurate project plan including task identification, scheduling and budgeting.
a Evaluate likely project risks and develop appropriate response
more...
Meeting Management
...meetings productive and meaningful for all who attend.
Course Objectives : Successful completion of this course will increase your knowledge and ability to:
Prepare for a meeting by using a pre-meeting checklist and model agenda
Open a meeting efficiently and effectively
Start and end a meeting on time
Solve problems during a meeting
Avoid distractions that take a meeting off
more...
Adapting Your Style for Increased Effectiveness
...productive meetings and enhancing employee motivation.
Course Objectives : Successful completion of this course will increase your knowledge of and ability to:
a Identify the qualities of effective leaders
a Determine how style influences your ability to lead
a Apply specific communication techniques to enhance leadership skills
a Build rapport with employees through positive
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Building Organizational Trust
...o a cohesive and collaborative organizational culture.
Course Objectives :
Successful completion of this course will increase your knowledge and ability to:
a Understand the benefits of working in a high trust environment
a Learn risk aversion techniques when deciding whether to trust another person
a Assess your organizationa s trust levels
a Recognize and practice the
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From Highlander PLC
Complete Google Adwords
Complete Google Adwords is a one day practical, hands-on training course aimed at anybody looking to use Google Adwords as an effective online marketing tool. Whether you are a small business person, agency account managers or even running campaigns for a large organisation, if you need to set-up, manage and optimise Google Adwords paid search campaigns this is the course for you.
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Complete Google Analytics

Complete Google Analytics is a one day practical, hands-on course aimed at online marketers, web executives, webmasters, agency account managers and campaign managers who need to understand Google Analytics reports and act on the information they provide.
Pre-requisites
Administration access to an active Google Analytics account is required for the duration of the course.
Objectives
Upon
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Organic Search Analytics Bootcamp
Organic Search and Analytics Bootcamp - is a three day practical, hands-on course aimed at online marketers, web executives, webmasters, agency account managers and campaign managers who want to understand what SEO is and how to plan & implement an SEO campaign, interpret Google Analytics reports and act on the information they provide, and improve their site traffic through careful use of
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From Management Systems International
AS 9100 Internal Auditor December 13-14


...ms to enhance your knowledge of AS 9100 requirements.
Course Objectives:
a Review the principles and concepts of QMS/ EMS internal auditing
a Provide an understanding of the requirements of the ISO Standard
a Discover, build and enhance the participants' skills as an internal auditor by planning, conducting and reporting on a practice audit
You will benefit by:
a Learning how
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AS 9100 Internal Auditor September 20-21
...ms to enhance your knowledge of AS 9100 requirements.
Course Objectives:
a Review the principles and concepts of QMS/ EMS internal auditing
a Provide an understanding of the requirements of the ISO Standard
a Discover, build and enhance the participants' skills as an internal auditor by planning, conducting and reporting on a practice audit
You will benefit by:
a Learning how
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AS 9100 Internal Auditor May 3-4


...ams to enhance your knowledge of AS 9100 requirements.
Course Objectives:
a Review the principles and concepts of QMS/ EMS internal auditing
a Provide an understanding of the requirements of the ISO Standard
a Discover, build and enhance the participants' skills as an internal auditor by planning, conducting and reporting on a practice audit
You will benefit by:
a Learning how
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From Ripley Training Limited
Writing Sales Proposals that win Business
Writing Sales Proposals that win Business - Ripley Training Ltd specialises in designing and delivering effective learning interventions including public/ in-house training programmes and professional consultancy. We offer learning solutions to optimise performance in small, medium or large businesses across Yorkshire.
What does the course cover?
General writing skills
Proposal structure
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From Edista Testing Institute
Essentials of Mobile Testing - Hyderabad



Training on Essentials of Mobile Testing
Location: Hyderabad | Date: 28 - 29 June 2012
Course Objectives
After the completion of the course, the participants would be able to::
a Understand the Importance of Mobile Testing
a Understand the Various Life Cycle Models of Software Development
a Know the various Levels and Types of Testing
a Understand a Generic Test Process
a
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Test Automation Selenium Advanced
...Course Objectives
After the completion of the course, the participants would be able to:
a Understand the advanced Concepts of Selenium Tool
a Implementation of Selenium tool
a Plan an Effective Functional & Load Test
a Create Functional/ Load Test Scenarios
a Execution of Scenarios
a Record and Play
a In-depth understanding Selenium IDE and RC
a Limitations and
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Essentials of Mobile Testing
...Course Objectives
After the completion of the course, the participants would be able to:
a Understand the Importance of Mobile Testing Life Cycle
a Understand the Various Life Cycle Models of Embedded Systems SDLC
a Frameworks for mobility a Android
a Enterprise Mobility Use Cases
a Android Architecture and programming Model
a Hands-on Program execution
a Embedded
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Metrics for Effective Managment


...ent
Location: Bangalore | Date: 30 - 31 May 2011
Course Objectives
The workshop provides a conceptual and practical framework for designing and implementing a Software Metrics program. Participants will be able to understand the usage of Metrics in identifying and solving problems, leading to a more effective management of software projects and products. The workshop also covers
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From E-Tek Computer Training
Adobe Dreamweaver CS5 Level 2



...e of Element K or have equivalent knowledge.
Course Objectives
Upon successful completion of this course, students will be able to:
* work in Code view and use coding tools and features available in Adobe Dreamweaver CS5.
* format web pages using advanced CSS techniques.
* work with AP elements.
* work with Spry elements.
* create and validate
more...
CompTIA A Certification 2009 Objectives
...ic personal computer hardware and operating systems.
Course Objectives
Upon successful completion of this course, students will be able to:
identify the components of standard desktop personal computers.
identify fundamental components and functions of personal computer operating systems.
identify best practices followed by professional personal computer technicians.
install and
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From Apollo Consulting Group Limited
Time-to-Market Agile Project Management
...ion and yet time and quality will not be compromised.
Course Objectives
To give delegates a practical understanding of Agile Project Management which is based on the internationally recognized framework of DSDM Atern. This will enable delegates to become immediately productive as a project manager in an agile project environment. This course will also highlight the difference between
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From Kaizen Consulting Group
Lean Executive Overview






... healthcare, government and public service) sectors
Course Objectives:
The Lean Executive Overview Programme will enable participants to:
Gain an understanding of the Lean concept and principles, as well as an overview of Lean tools.
Be fully aware of their roles as change enablers and leaders and be ready to support the organisationa s Lean implementation.
Be better
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Total Productive Maintenance (TPM)






...oduction, manufacturing, engineering and maintenance.
Course Objectives:
The course will provide participants with a detailed understanding of TPM. Participants will also learn about the roles and responsibilities and importance of team involvement in TPM, how to develop a TPM implementation plan and the critical factors for a successful TPM programme.
For further details or
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Value Stream Mapping and Analysis Workshop






...cs, healthcare, government and public service) sectors
Course Objectives:
To understand the importance of focusing on the value stream
To understand the concept of organisational value and waste
To understand the importance of value stream mapping in improving business performance
To learn structured methods for conducting value stream mapping including Current and Future
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5S and Visual Management






...lthcare, government and public service) sectors
Course Objectives:
Participants will, upon completion of this course, successfully demonstrate their ability to:
Understand the meaning and importance of applying 5S in the workplace and in the entire organisation's processes and departments.
Understand how 5S can improve the workplace and the organization as a whole
more...
Lean Champion Programme






...D-001
Title: Lean Champion Programme
Duration: 2 Days
Course Objectives:
Target Audience: Managers and Process Owners from both the manufacturing and service (including banking and finance, logistics, healthcare, government and public service) sectors
This course aims to provide participants with:
A Roadmap for Lean
Knowledge needed to achieve improvement
Understanding of
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Error Proofing - Poke Yoke






...cs, healthcare, government and public service) sectors
Course Objectives:
This course will enable participants to:
Understand the different error proofing techniques
Gain knowledge in applying mistake proofing techniques to reduce and eliminate defects Learn practical methods to reduce the high cost of non-quality
Gain a working knowledge of the tools to effectively implement error
more...
Six Sigma Executive Overview






...cs, healthcare, government and public service) sectors
Course Objectives:
At the end of this course, participants will be able to achieve an effective understanding of the following:
The Six Sigma philosophy and methodology
How Six Sigma impacts the organisation's bottom line
Keys to greatly improving customer satisfaction
The inner workings of each phase in the DMAIC
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From Testing Solutions Group
Introduction to Testing
...g applications when back in their working environment.
Course Objectives
To provide a foundation in formal software testing principles and techniques for all those who need to know how to test software systems;
to provide an understanding of different development life cycle models and the role of testing;
to identify the key testing phases and their characteristics;
to
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From DTecH IT Education
Oracle 11g Database Administration Workshop I
...techniques.
Prerequisites
Working knowledge of SQL
Course Objectives
Describe Oracle Database Architecture
Install and configure Oracle Database 11g
Configure Oracle Net services
Manage the database storage structures
Create and administer user accounts
Perform basic backup and recovery of a database
Manage users and schemas
Manage data and concurrency
Monitor and administer
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From Ethan Hathaway
Enterprise Risk Management
...Course Objectives
Here is how you benefit from this course:
- How to apply the COSO-ERM framework so you can implement an effective ERM system
- Benchmark your ERM practices against the COSO-ERM framework so you can measure your present practices stand-up to industry standards
- Comply with the requirements for corporate governance (such as the various international standards like the
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From India Facilitation Network
Level A&B Certification from British Psychological Society in occupational Testing
...to aid selection, development and career counseling.
The course objectives
To provide an in-depth grounding in the theory and practice of ability and personality testing
To enable delegates to gain access to the widest range of tests of ability, aptitude, interests, values and personality.
To equip delegates with the knowledge required to critically evaluate psychometric tests for
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From OneSource Professional Training Solutions, Inc
PMP Exam Prep Class
...ain confidence by answering 600 sample exam questions.
Course Objectives
Maximize your time in preparing for the PMP ® exam
Master critical terms and concepts in project management
Apply key concepts to your work in project management
Evaluate your own strengths and weaknesses to best focus your study efforts
Identify key elements of each of the project management
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ITIL v3 Release Control Validation RCV
Course Overview
This six-day Live Instructor Led Online course provides you with an intense and focused exploration of the new and modified topics in ITIL v3. The course is intended for those who work within a service-oriented environment and require a deeper understanding of the concepts, processes and activities involved in transitioning services and how they may be used to enhance overall
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ITIL v3 Operational Support Analysis OSA
This six-day Live Instructor Led Online course provides you with an intense and focused exploration of the new and modified topics in ITIL v3 from the point of view of the manager of a process or set of activities. The course is intended for those who work within a Service Operation environment and require a deeper understanding of the concepts, processes/ functions and activities involved. These
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ISOIEC 20000 Foundation Course Virtual Instructor Led
Course Overview
This four-day Live Instructor Led online course is an introduction to the ISO/ IEC 20000: 2011 International Standard for IT Service Management. This course will demonstrate to the benefits of using an integrated IT Service Management System in the delivery of quality IT services to customers. This course also includes preparation for the ISO/ IEC 20000 foundation certification
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ITIL v3 Service Design Virtual Instructor Led
Course Overview
This five-day Live Instructor-Led online course provides you with an intense and focused exploration of the new and updated topics in ITIL ® v3 from the point of view of the owner of a process or set of activities. The course is intended for those who work within a Service Design (SD) environment and require a deeper understanding of the underlying concepts, processes and
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ITIL v3 Service Transition
Course Overview
This five-day Live Instructor Led Online course provides you with an intense and focused exploration of the new and updated topics in ITIL ® v3 from the point of view of the owner of a process or set of activities. The course is intended for those who work within a Service Transition (ST) environment and require a deeper understanding of the underlying concepts, processes
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ITIL FastTrack to Expert Program


...e up to 1 year to complete according to your schedule.
Course Objectives
a Prepare the candidate to succeed in achieving the ITIL Expert certification.
a Educate IT Professionals in the value of IT Service Management
Who Should Attend
a CIOs, CTOs, Managers, Supervisory Staff
a Team Leaders, Designers, Architects, Planners
a IT Consultants, IT Audit Managers and
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From VHOT Training Inc
Adobe Fireworks Introduction
...Course Objectives
This class is designed for Web designers and RIA Rich Internet Application developers that need to learn how to create graphics, wireframes, and UI prototypes with a fast, cutting-edge workflow. Students will edit both vecotr and bitmap images, build UI prototypes, banners, and add interactive scripts without writing any code.
Course Prerequisites
There are no
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Adobe Dreamweaver CS5 Introduction
...Course Objectives
This course is designed for the beginner Dreamweaver user that would like to build professional web sites with ease. Students leave this class with the ability to build, incorporate graphics, set up interactivity, create CSS layout, add interactivity, and publish their websites. This class also covers Adobe's Spry framework for Ajax to create dynamic interfaces, Spry
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Adobe Contribute CS5
...Course Objectives
In this class students will learn how to configure Adobe Contribute so they can deploy websites, create and update web pages, set up a review process, edit content as well as styles, and publish pages to the web without learning HTML.
Course Prerequisites
There are no prerequisites for this class, however it is recommended that you have basic proficiency in the
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Adobe ColdFusion Introduction
...Course Objectives
This ColdFusion course is designed to teach experienced web developers how to create dynamic, database-driven web applications using ColdFusion. Students in this course will learn dynamic site building fundamentals and database concepts, and then progress to topics including creating data-driven pages, building complete applications, implementing security mechanisms,
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Adobe Captivate 5 Introduction
...Course Objectives
During this course, you will get an introduction to Adobe Captivate and learn the essential skills to create powerful eLearning media. Students will learn how to record demonstrations, create assessments, add captions, integrate multimedia, add sound, and publish to various mediums.
Course Prerequisites
There are no prerequisites for this class, however it is
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From SkillForge
Xcelsius 2008 Training



...oft Office PowerPoint, Adobe PDF, and also to the web.
Course Objectives:
Upon successful completion of this course, students will be able to:
* Explore the Xcelsius workspace and an already created dashboard.
* Create simple visualizations.
* Conduct data analysis using Xcelsius components that give dynamic functionality to the specified data.
* Create a Project
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From UWIN Pro Inc
AIX System Administration Part 2
This course is for System Administrators and Support Staff, who wish to perform advanced administration tasks, perform basic troubleshooting and improve security. Course Objectives are to be achieved by a mixture of command line syntax and use of the System Management Interface Tool (SMIT).
This is a 32-hour fully instructor led classroom training. Online training also available.
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AIX System Administration Part 1

This course is designed to give students practical experience in the administration of an AIX System. Reference will be made to the AIX commands required to administer the system, although practical work will concentrate on using the System Management Interface Tool (SMIT) to achieve the course objectives.
This is a 32-hour fully instructor led classroom training.
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From Tranquil Gardens
Managing Stress using Emotional Intelligence
...tribute to stress reduction and improve productivity.
Course objectives:
* Recognize the Impact Emotional Intelligence Has on Successful Relationship building and Professional Development
* Assess Your Current Emotional Intelligence
* Identify the Key Emotional Skills
* Define stress.
* Discuss how stress works.
* Understanding what is a stressor , how we unconsciously react
more...
From Accounts Training Ltd
Report Writing for Accountants
...Course objectives
Learn to write effective reports and presentations that get your message across
and add value to your organisation.
Writing and presenting:
Business cases
Financial commentary and reviews
Management accounts and budgetary reports
Operating and financial review (OFR)
Presentations and reports
Who should attend?
Recommended for all
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From JMR Networks.pvt.ltd
Networldz provides CCNP Voice training in bangalore,hyderabad ,india,pune,dubai,riyad,oman,chennai



...oved between CIPT1 and CIPT2 in revisions to meet the new course objectives.
The new CIPT2 class/ test (v8) is similar to the last version. One considerable change is the removal of the encryption module. I welcome this change because most of my students working in telephony were not interested in 200 pages of encryption, security theory in the CIPT2 class. Death by Powerpoint? The hole from
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From Xanterra South Rim LLC
Working Together


This course covers nonverbal communication, survival tips, information about some cultures at GCSR such as Jamaica, Ecuador, Thai, Vietnamese, Native American with some video input to help all employees work together more effectively. The course objectives are to learn how your personal background and experiences prepare you to work with a broad cross section of people, to review work standards
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From The Millennium Group International
Managing Teleworkers
...ility through self-monitoring and resolving conflicts.
Course objectives:
Successful completion of this course will increase your knowledge and ability to:
Provide your organization a way of functioning more effectively during crisis situations and other business interruptions
Manage through the process of developing a program, selecting employees for telework, and managing
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From JCA Solutions
A Practical Hands-on Guide to SCORM




...hnologies as they will be featured within the exercises.
Course Objectives
The goal of this course is to provide students with a practical understanding of the SCORM specifications and implementation techniques for modern courseware development. Students will review key technologies and standards via hands-on exercises to re-enforce the information presented.
The students will examine
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From Intellisoft Systems
Advanced Microsoft Excel 2007



...Course Objectives:
Understand how you can apply Advanced functions of Microsoft Excel to improve productivity, enhance spreadsheets with charts & formulas and streamline your work.
Learn how you can automate common tasks, apply advanced analysis techniques to more complex data sets, collaborate on worksheets with others, and leverage on Excela s advanced functionality to simplify
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From Chirantan Infotech Private Limited
ITIL V3 Foundation training
Pre-requisites
Individuals who require a basic understanding of the ITIL framework and how it may be used to enhance the quality of IT service management within an organization.
IT professionals that are working within an organization that has adopted and adapted ITIL who need to be informed about and thereafter contribute to an ongoing service improvement programme.
Course Objectives
The
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From Petroleum Training Institute
Closed Circuit Television CCTV
...ent. Something needs to be done about this skills gap!
Course Objectives & Outcomes
The delegate will become competent to specify, install and maintain CCTV systems.
Full details of the course content are given on the PTIs website
Programme Topics Covered
a Signal Transmission
a Light and Lighting
a Lenses
a Fundamentals of Television
a Monitors
a The CCTV Camera
a
more...
