Instructor Led Course Outlines Training

Challenging Poor Performance ...formance either of the whole team or individuals. This course outlines how managers can improve performance in an effective way without having a negative or adverse impact. Target Group This course is aimed at individuals who wish to manage their teams' performance more effectively. Objectives By the end of the course, delegates will be able to; Understand the importance of  more...

SCSenglish Chinese Classes for Westerners Shanghai China SCSenglish Chinese & Shanghainese Classes in Shanghai, China. - when in Rome, . . . Our Approach All of our trainers are graduate native Chinese or Shanghainese speakers with extensive experience teaching Chinese as a foreign language. Our course materials are tailor made for each class, and utilise the latest Chinese as a foreign language teaching materials. Brief Course  more...

Career Coaching Workshop ...forward in their development plan and in their career. Course Outlines -Introduction to career coaching -Expectation clarification -Career Trends -NLP & human potential -Barriers to human potential and how to handle them -What leads to happiness? -Values clarification -Values Ranking -Personality assessment: MBTI -Skills assessment -Leisure activity assessment -Job fair and what  more...

Conflict Management ...) as per customers requirements & business objectives Course Outlines -What is Conflict? -What is Conflict Resolution? -Understanding the Conflict Resolution Process -Conflict Resolution Styles with the Thomas-Kilmann Instrument a Collaborating a Competing a Compromising a Accommodating a Avoiding -The Role of Emotional Intelligence in Conflict Resolution a What is Emotional  more...

Presentation Skills ... -Begin implementing goals created during the session Course Outlines -The Anatomy of a Successful Presentation -Understanding Audience Differences -Adding Vocal Variety -How to Overcome the Fear of Public Speaking -How and When to Use Humor -Know-It-Alls, Talkers, and Bullies: Managing Hecklers -Flipcharts, PowerPoint, and Slides: Effective Visual Aids -People Who Can, Do:  more...

Time Management Skills ...rol of things that can derail workplace productivity. Course Outlines -Action Plan a SMART Goals -Problems of Overworked Managers a Monkey-on-the-Back -Time Effectiveness in Office -Time Wasters a Time Savers Game -Time Management Matrix -Value of Time Management a Time Awareness To-Do-List -What is Time Management? * All courses are delivered by Certified instructors  more...

Team Building Skills ...ify team strengths and opportunities for improvement. Course Outlines -Joining Forces: What Makes a Team -The Communication Jungle: Understanding Different Communication Styles -Better Questions, Better Answers -Its Not What You Saya : Rephrasing for Better Relationships -Difficult Personalities and Difficult Situations: Dealing with Challenges -Teambuilding Survival Skills a games  more...

Communicating with Influence ...) as per customers requirements & business objectives Course Outlines -Communicating to Influence and Inspire: A Starting Point -Building Personal Credibility: Understanding Different Communication Style -Be SMART: Goal Setting for Peak Performance -So, How Am I Doing?: Delivering Performance Feedback -Do You Know What I Mean?: A Model for Better Listening -Difficult Personalities and  more...

Basic Communication Skills ...) as per customers requirements & business objectives Course Outlines -The Basics: The Ten Commandments of Positive Relationships -Self-Awareness: Being in the Know -Road Blocks: Recognizing Communication Barriers -The Dance: Asking Questions and Listening for Answers -Body Language: Communicating Without Saying a Word -Self-Image: Understanding What Your Clothes Say About You  more...

Negotiation Skills ...Develop an action plan to improve negotiation skills. Course Outlines -Win-Win, Win-Lose, Lose-Lose: Understanding Negotiation Outcomes -The Eight-Step Negotiation Process: From Fact Finding to Autopsy -The Communication Jungle: Negotiation with Different Types of People -Beyond the Basics: Deadlocks, Standstills, and Concessions -Tricks, Traps, and Tactics: What to Be Aware Of  more...

Effective Marketing Communication ...) as per customers requirements & business objectives Course Outlines -Marketing communications and brand equity especially the marketing communications mix. -The communication process. -Developing effective communications, especially the eight steps in effective marketing communication. * All courses are delivered by Certified instructors (please contact us for more details about  more...

Designing and Managing Services ...) as per customers requirements & business objectives Course Outlines -The nature of services, including the distinctive characteristics of services. -Marketing strategies for service firms. -Managing service quality. * All courses are delivered by Certified instructors (please contact us for more details about instructora ™s qualifications) Target Audience: Marketing  more...

Distribution Decisions and Logistics ...) as per customers requirements & business objectives Course Outlines -Marketing channels and value networks. -The role of marketing channels. -Channel design decisions. -Channel management decisions and channel integration. -Market logistics decisions. * All courses are delivered by Certified instructors (please contact us for more details about instructors qualifications)  more...

Pricing Strategy and Decisions ...) as per customers requirements & business objectives Course Outlines -Understanding pricing. -Steps in setting the price. -Adapting the price, and initiating and responding to price changes. * All courses are delivered by Certified instructors (please contact us for more details about instructors qualifications) Target Audience: Marketing Professionals not less than five years  more...

New Product and Brand Decisions ...) as per customers requirements & business objectives Course Outlines -New-product options and challenges in new-product development. -Managing the development process. -The consumer adoption process. -Marketing strategies and the product life cycle (PLC) -What is brand equity and building brand equity * All courses are delivered by Certified instructors (please contact us for more  more...

Market Segmentation Target Marketing and Market Positioning ...) as per customers requirements & business objectives Course Outlines -Developing and communicating a positioning strategy -Market targeting -Bases for segmenting consumer and business markets -Levels of market segmentation * All courses are delivered by Certified instructors (please contact us for more details about instructors qualifications) Target Audience: Marketing  more...

Marketing Information Marketing Research and Market Demand ...) as per customers requirements & business objectives Course Outlines -Components of a modern marketing information system a internal records and marketing intelligence. -The marketing research process (especially steps 2 and 3). -Vocabulary for demand measurement, estimating current demand, estimating future demand. * All courses are delivered by Certified instructors (please  more...

Know Your Customer Understanding Buyer Behavior ...) as per customers requirements & business objectives Course Outlines -What influences consumer behavior? a Culture, Social Factors, Personal Factors, Psychological Factors -The buying decision process- the five-stage model a Problem recognition a Information search a Evaluation of alternatives a Purchase decision a Post-purchase behavior -Business-to-business (B2B) buying  more...

Marketing Strategy and Planning ...) as per customers requirements & business objectives Course Outlines -Corporate and division strategic planning a defining the corporate vision / mission a Establish SBU a Assign resources to SBU a Assess growth opportunities of new businesses and reinvigorate , harvest, or divest under-performing businesses -Business unit strategic planning -Product planning a the nature and  more...

Fundamental Marketing Concepts ...) as per customers requirements & business objectives Course Outlines -The importance and the scope of marketing, and company orientations towards the marketplace, including relationship marketing- The nature, scope and importance of marketing a Defining marketing a Transaction marketing versus relationship marketing a Customer relationship management (CRM) a Company orientations  more...

Marketing for Non-Marketers ...) as per customers requirements & business objectives Course Outlines -Understand the basic principles of marketing in the larger context of the business environment. -Identify the impact of marketing decisions on the companys performance. -Understand the business dynamics of marketing and take initiatives in your area. -Understand the marketing dimension in any non-marketing decision.  more...

Defining Marketing The Art of Marketing ...) as per customers requirements & business objectives Course Outlines -What is marketing? -Developing customer relationships and value through marketing -Consumer behavior -Organizational markets and buyer behavior -Turning Marketing information into action Identifying market segments and targets -Identifying market segments and targets Developing new products -Developing new  more...

Employee Engagement and Retention Strategies ...ress of your employee engagement/ retention strategies Course Outlines -Review participants issues and expectations -Is information available? How to obtain it? -Analysis of information -Reasons for turnover -Characteristics of engaging cultures -Quick check on current status -Short & long-term planning + application -Who are the stakeholders? -Communication. Why is it important +  more...

Coaching for Managers ...rmance & development issues -Give feedback as a coach Course Outlines -What is coaching? An overview -The role of the Manager -Nature of change -Barriers to coaching -Coaching context & principles -Values exercise -Questioning Sequence -Goal setting -What is performance? -How to use coaching at performance appraisals -Employee wellbeing -Learning & development -Coaching teams  more...

Introduction to Psychometrics ...hich tools might be more useful for your own situation Course Outlines -The origin of psychometric tools -Role of testing in selection and development -What are the important features in a psychometric tool to ensure validity and reliability? -Types of ability tests in different work settings -Assessing personality and motivation in the workplace -Practical experience and  more...

New Supervisor Training - Making the Transition from Buddy to Boss ... -Develop an action plan to improve supervision skills. Course Outlines -Good Manager, Bad Manager: Which Do You Want to Be? -Building Personal Credibility: Understanding Different Communication Styles -Its Not What You Say: Rephrasing for Better Relationships -Be SMART: Goal Setting for Peak Performance -So, How Am I Doing?: Delivering Performance Feedback -Difficult Personalities and  more...

Supervising Basics Managing People Made Easy ...d) as per customers requirements & business objectives Course Outlines -From There to Here: Making the Transition -Ready, Set, Go: Setting Goals -Asking and Responding: Knowing How to Question and Answer -I Have Something to Tell You: Giving Feedback -Mediation, Please: Managing Conflict -Different Types: Dealing with Difficult Employees * All courses are delivered by Certified  more...

How to Sell Smarter Professional Selling Skills PSS ...zed) as per customers requirements & business objectives Course Outlines -Customer Service and Satisfaction -Buyer / Seller cycle -Opening module -SPIN Technique -Benefit statement -Closing -Objection Handling -Account Maintenance * All courses are delivered by Certified instructors (please contact us for more details about instructors qualifications) Target Audience: Salespeople  more...

Effective Change Management ...d) as per customers requirements & business objectives Course Outlines -Effectively communicate organizational changes to employees -Help employees help themselves during the phases of transition -Identify the emotional and psychological aspects of change and transition -Overcome resistance to change -Identifying indicators of resistance to change & types of resisters -Learn what is  more...

Basic Sales Training Selling Fundamentals ...d) as per customers requirements & business objectives Course Outlines -Working Hard for Good Fortune: Essential Selling Skills -Picking a Card: Features and Benefits -Gazing at the Crystal Ball: What Customers Want -Avoiding Bad Visions: 10 Major Mistakes -Ensuring a Bright Future: Finding New Clients * All courses are delivered by Certified instructors (please contact us for more  more...

Assertiveness and Self-Confidence ...d) as per customers requirements & business objectives Course Outlines -What Does Self-Confidence Mean To You? What is Assertiveness a What is self-confidence a The four styles -Obstacles to our goals a Types of Negative Thinking -Communication Skills a listening & Hearing arent the same thing a verbal & non-verbal communication a the body language -The Importance of Goal  more...

Stress Management ...to identify stressors and create a plan to reduce them Course Outlines -Understanding Stress a What is stress? What is Eustress? Understanding the Triple A Approach -Creating a Stress-reducing lifestyle a Eating properly a Exercising regularly a Sleeping well -Altering the situation a The First A a Identifying appropriate situations a Creating Effective actions -Avoiding  more...

Supervision Skills for Managers Coaching Counseling Delegating and Developing ...d) as per customers requirements & business objectives Course Outlines -Principals of Management -The Basics of Group Dynamics -Delegation Done Right -Understanding Different Communication Styles -SMART: Goal Setting for Peak Performance -How Am I Doing?: Delivering Performance Feedback -Its Not What You Say: Rephrasing for Better Relationships -Better Questions, Better Answers  more...

Managing Difficult People ...d) as per customers requirements & business objectives Course Outlines -This for That: Understanding Reciprocal Relationships -Picture Perfect: The Agreement Frame -The Best Maintenance: Preventing Problems -The Five-Step Process: Conflict -Attitude Adjustments: Changing Yourself -How to Calm Down: Managing Anger -Just Relax: De-Stressing Options * All courses are delivered by  more...

Todays Leader Essential Skills for Successful Management ...rt Cialdinis six influence strategies to their advantage Course Outlines -The Basics: The Learning Organization -Take Five: The Five Disciplines -The Right Combination: Leadership -The Routine: Five Practices -Catch You If You Fall: Trust. -New Steps: Change -1, 2, 3 Count: Time Management -Putting It Together: Types of Thinking -Partnering: Relationships -Creative Choreography:  more...

Emotional Intelligence - The Edge for Leaders ...f and relationship with others within the EI framework Course Outlines -Introduction to principles of emotional intelligence -Self management; Self awareness, Self regulation, Self motivation -Social management; Empathy, Reading Others and Perceiving Accurately, Focused Listening, Communicating with flexibility and authenticity This course is very interactive with minimum of lecture. It  more...

GCX Certified Residential Eco-Auditor Course ...dentify solutions across all areas of sustainability. The course outlines recommendations based on behavioural changes, correct maintenance practises and green technology to green a home. Filled with practical exercises, examples and case-studies, this course is ideal for those wanting to consult to the residential sector. Gain the skills to convert any home into an efficient, low-impact,  more...

MasterClass Train The Trainer Certification Program ...cal Training-Needs-Analysis approaches. Design Effective Course Outlines. Increase results with Audience Management Strategies. Develop effective training with the 5-D Lesson Plan . Learn and Apply the best combination of Training Methods. Deliver Dynamic Icebreakers & Openers. Maximum Learner Participation. Communicate Clearly, Concisely & Convincingly. Engage participants with  more...

Advanced Software Testing The success of any project depends on the testing done on it and hence on how the Test Cases are designed and written. This course outlines the methods and techniques that can be followed to design test cases in such a way that we get the maximum coverage using an optimal set of test cases. This course will focus on highlighting the various methods and techniques in designing test cases applicable  more...

Adobe Acrobat Part 1 We offer 6 hour courses of 2 levels of Adobe Acrobat training. Training is hands-on instructor led in small class sizes. Our courses will help you to learn the features of the program, become confident in your use of this program, and learn ways to be more efficient and productive in your work. Complete schedules and course outlines are available on our website www. powerconcepts. ca. All  more...

Building Your Business with Marketing This is a classroom based course designed for those running a business or thinking about starting a business. the course outlines the marketing principles, developing and exploiting business differentials, identifyingh and targeting customers and understanding the processes customers go through when purchasing a product or service.  more...

In-House Freelance Soft Skills Trainers Development Program ...tive solutions. You can tap into any of the pre-assembled Course Outlines to create a customized and personalized corporate training solutions on a number of topics, including communication, conflict, interpersonal effectiveness, management effectiveness, sales, and team effectiveness. Youa ll also learn how to build your own custom course outlines based on the unique needs of your  more...

Javaj2eeHibernatestrudsspring Training by Certified Trainers ...URSE CONTENTS Note: Please feel free to ask the detailed course outlines. 1. Core Java 2. OOPS 3. Polymorphism 4Exception handling 5. Packages 6. Util Package 7. Collection Framework 8. IOStreams 9. Multi-Threading 10. Networking(Socket Programming) 11. AWT(Abstract Window Toolkit) 12. Applets 13. Swings(JFC) 14. Features of New Versions 15. JDBC(Java DataBase Connectivity)  more...