Instructor Led Courses Training in Egypt

AT&T Certificate for Call Center Team Leaders ...courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games. Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you manage  more...

AT&T Certification for Supervisors ...courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games. Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you manage  more...

AT&T Certification for Managers ...courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games. Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you manage  more...

Business Writing Skills Program ...impression in professional writing. Our business writing courses will quickly provide you or your team with the skills to explain business concepts, products, services, or ideas to others. Key Learning Objective and Outcomes: By the end of this program, participants will have been able to: - Identify primary information and focus readers' attention on it, - Write convincingly and  more...

AT&T Certificate for Call Center Team Leaders ...de range of subjects there is no better program. The courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games. Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your  more...

AT&T College of Call Center Excellence For Agents ...courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games. Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help better strengthen your agenta s overall skills and give them new techniques to improve  more...