Instructor Led Courtesy Training Classes

Best Practices in Accounts Payable Did you realize that it typically costs between $50 and $150 to process a purchase order? Whether you are new to AP or have been a dedicated professional for years, what your company doesn t know about accounts payable can be costing it thousands of dollars annually. In this eye-opening session we will examine best practices for you to look like a hero and deal with: The three kinds of fraud more...

Civility in the Workplace ...oups in business settings communicate with confidence and courtesy. Topics include pinpointing communication problems and overcoming communication catastrophes, listening skills, communication habits that increase teamwork and productivity, understanding communication types, nonverbal communication, first impressions; handshakes, and use of business cards, verbal communication skills; voice, more...

The Professional Profile ...iately in mixing situations Session 3- Communicate with Courtesy Consistently exhibit the characteristics of a courteous professional. Master the nuances of non-verbal communication. Project a positive attitude through word choices and tone of voice. Understand the non-verbal message you re sending and utilize posture and stance to communicate more effectively. Practice the basics more...

Lew Bayer Keynotes ...ess) A Little Respect Please (Fostering respect and courtesy in our children, homes, and communities) Manners and Moral IQ (The decline of civility and what we can do about it) Building a Baloney Sandwich (Life Lessons and Entrepreneurship) Give Me A Break (Finding Balance and Behaving in an uncivilized world) Macaroni and Please (Manners in the modern world- for more...

Communications Skills ...his session. 4. Resolving Conflict with Confidence and Courtesy One of the unfortunate facts of life is that occasionally people disagree. Whether a dispute happens over something absurd or something serious, a great many problems arise when things escalate into conflict. Resolution is not about being right Learn the 10 steps to conflict resolution by adapting sensible solutions to more...

Email Etiquette and Business Writing Training ...ail Training, Writing Email At Work, Email Manners, Email Courtesy, Email Manners Training, On-The-Job Email, On-The-Job Email Training, Internet Communication, Internet Communication Training, Electronic Communication, Electronic Communication Training, Business Email Manners, Business Email Manners Training, Business Email Courtesy, Business Email Etiquette Workshop, Email Etiquette Workshop, more...

Enhancing Customer Courtesy Skills ...Courtesy Skills Overview Some skills help elevate your customer relationship to the next level; others are prerequisites — they re simply tickets into the big game! Acting in a professional, predictable, and respectful manner is not just good sense, it s a business requirement. However, bad habits are hard to break and even the best of us need a refresher from time to time. This more...